US Sales Operations - Incentives GM Fleet & Commercial Call Center Phone: Fax:

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1 ICETIVE PROGRAM DEPARTMET: COTACT: FILE ATTACHMET: US Sales Operations - Incentives GM Fleet & Commercial Call Center Phone: Fax: PROGRAM AME AD UMBER PROGRAM STATUS: Active PROGRAM UMBER: 16-36E PROGRAM AME: 2016 GM BUSIESS CHOICE PROGRAM - COMMERCIAL POWERTRAI PROTECTIO PLA PROGRAM GROUP: GM Business Choice Programs AUDIECE: Business use COUTR: US LAGUAGE: English DISPLA REGIO: ational FIACIAL PROVIDER: RECIPIET: Customer ICETIVE CODES: HDP 2. PROGRAM DESCRIPTIO THIS IS THE GEERAL MOTORS 2016 BUSIESS CHOICE COMMERCIAL POWERTRAI PROTECTIO PLA OPTIO. THE BUSIESS CHOICE ICETIVE IS DESIGED SPECIFICALL FOR BUSIESS OWERS WHO USE VEHICLES I THE DA-TO-DA OPERATIO OF THEIR BUSIESS AD OT SOLEL FOR TRASPORTATIO PURPOSES. SELECTIG THIS OPTIO GIVES CUSTOMERS A 5 EAR/100,000 MILE POWERTRAI PROTECTIO PLA COTRACT I LIEU OF OTHER BUSIESS CHOICE PROGRAMS. SEE PROGRAM UMBERS 16-36A-*, 16-36B-* OR 16-36C-* FOR OTHER 2016 BUSIESS CHOICE OPTIOS. IMPORTAT PROGRAM OTES: - DUE TO THE TIME SESITIVE ATURE OF PROTECTIO PLAS, THE CLAIM SHOULD BE SUBMITTED IMMEDIATEL AFTER DELIVER IS REPORTED. CLAIMS WILL OT BE ACCEPTED MORE THA 90 DAS AFTER THE CUSTOMER'S DELIVER DATE. - CUSTOMER'S WILL RECEIVE A FROM THE CUSTOMER ASSISTACE CETER WITHI 30 DAS OF THE CLAIM SUBMISSIO. - DEALERSHIPS ARE REQUIRED TO VERIF BUSIESS OWER ELIGIBILIT AD RETAI A PHOTO COP OF AT LEAST OE OF THE FOLLOWIG ACCEPTABLE PROOF OF ELIGIBILIT I THE DEAL JACKET: -GM FLEET ACCOUT UMBER (FA) -DBA (DOIG BUSIESS AS) -SALES TAX LICESE -STATE BUSIESS LICESE OR STATE/FEDERAL BUSIESS TAX ID CERTIFICATE -STATE OCCUPATIOAL LICESE FOR TRADE (FOR EXAMPLE: PLUMBERS, ELECTRICIAS, COTRACTORS, ETC.) -MUICIPALITIES (I LIEU OF BID ASSISTACE, VEHICLE MUST BE I THE AME OF THE MUICIPALIT) -MUICIPAL BUSIESS LICESE -PRIOR-EAR SCHEDULE C (FORM 1040) OR SCHEDULE F (FORM FARMERS OL) -CROP OR LIVESTOCK ISURACE -FEDERAL LAD USE RESTRICTIO AD/OR LAD GRAT SUBSIDIAR DOCUMETATIO -COMMERCIAL GEERAL LIABILIT ISURACE POLIC/PUBLIC LIABILIT ISURACE POLIC AD/OR WORKME'S COMPESATIO ISURACE POLIC -STATE OR FEDERAL AUTHORIZED BUSIESS WEBSITE -POCKET LIST OF RAILROAD OFFICIALS GUIDE(OL ELIGIBLE WHE RAILROAD OPERATORS ICETIVE IS OT USED) -PRIOR EAR BUSIESS TAX FORMS -TIMBER REGISTRATIO UMBER -AGRICULTURE ID -TAX FORM 1120-S -TAX FORM FARMER'S GEERAL LIABILIT ISURACE -ARTICLES OF ICORPORATIO -POCKET LIST OF RAILROAD OFFICIAL GUIDE IELIGIBLE DOCUMETS ICLUDE: -BUSIESS CARDS -LETTERHEAD -IVOICES -ELLOW PAGE LISTIGS OR DISPLA ADS DOCUMETATIO FOR AUDIT PURPOSES: - GM ICETIVE ACKOWLEDGEMET FORM WITH CUSTOMER SIGATURE - COMPLETED CLAIM WORKSHEET WITH SIGATURES OF BOTH THE SALESPERSO AD CUSTOMER - PROOF OF BUSIESS OWER ELIGIBILIT AS OTED ABOVE MUST BE RETAIED I THE DEAL JACKET Page 1 of 6

2 OTE: A VEHICLE REPORTED SOLD I THE AME OF A IDIVIDUAL I LIEU OF THE AME OF THE QUALIFIED BUSIESS AME, MUST PROVIDE PROOF THAT THE IDIVIDUAL IS THE BUSIESS OWER. THE DOCUMET USED TO VALIDATE THIS MUST BE KEPT I THE DEAL JACKET*. *CARGO VAS, CUTAWAS, CHASSIS CABS AD TRUCKS W/ZW9 DO OT REQUIRE ELIGIBLE BUSIESS DOCUMETS FOR PROOF OF BUSIESS OWERSHIP. CUSTOMER GEOGRAPH: Including: Regions ATIOAL 3. PROGRAM TIME PERIOD DEALER MUST SUBMIT COTRACT THROUGH THE BUSIESS CHOICE PORTAL WITHI 90 DAS OF CUSTOMER'S DELIVER DATE. Date Type From To Must be met? Delivery date 10/01/ /30/ ELIGIBLE MODELS/REQUIRED OPTIOS/ORDER TPES AD ALLOWACES CHEVROLET 2016 Model(s) ALLOWACES FOOTOTES City Express Colorado excludes 2SA Express Cargo 2500 Express Cargo 3500 excludes R6J/F2 Express Commercial Cutaway excludes AC/B3D/R6J/F1/F2 Express Passenger 2500 Express Passenger EAR/100,000 POWERTRAI PROTECTIO PLA 5 EAR/100,000 POWERTRAI PROTECTIO PLA 5 EAR/100,000 POWERTRAI PROTECTIO PLA 5 EAR/100,000 POWERTRAI PROTECTIO PLA 5 EAR/100,000 POWERTRAI PROTECTIO PLA 5 EAR/100,000 POWERTRAI PROTECTIO PLA 5 EAR/100,000 POWERTRAI PROTECTIO PLA Silverado EAR/100,000 POWERTRAI PROTECTIO PLA Silverado 2500HD excludes LML 5 EAR/100,000 POWERTRAI PROTECTIO PLA Silverado 3500HD excludes LML 5 EAR/100,000 POWERTRAI PROTECTIO PLA GMC Canyon excludes 2SA Savana Cargo 2500 Savana Cargo 3500 excludes F2 Savana Commercial Cutaway excludes AC/B3D/F2 Savana Passenger 2500 Savana Passenger EAR/100,000 POWERTRAI PROTECTIO PLA 5 EAR/100,000 POWERTRAI PROTECTIO PLA 5 EAR/100,000 POWERTRAI PROTECTIO PLA 5 EAR/100,000 POWERTRAI PROTECTIO PLA 5 EAR/100,000 POWERTRAI PROTECTIO PLA 5 EAR/100,000 POWERTRAI PROTECTIO PLA Sierra EAR/100,000 POWERTRAI PROTECTIO PLA Sierra 2500HD excludes LML 5 EAR/100,000 POWERTRAI PROTECTIO PLA Sierra 3500HD excludes LML 5 EAR/100,000 POWERTRAI PROTECTIO PLA Footnotes: Page 2 of 6

3 5. METHOD OF APPLICATIO SUBMIT THE CLAIM TO GM VIA THE GM BUSIESS CHOICE PORTAL I GM GLOBALCOECT. THE WEB-BASED PROCESS WILL PROVIDE STEP-B-STEP ISTRUCTIO FOR IPUTTIG THE CLAIM. THE WEBSITE OFFERS THE ABILIT TO QUICKL UPDATE CUSTOMER IFORMATIO AD PROVIDES REAL-TIME CLAIM STATUS AD ISTAT DATA VALIDATIO. DURIG THE CLAIM PROCESS, PLEASE IDETIF IF THE VEHICLE IS GOIG TO BE USED AS A DUMPIG BOD, WRECKER SERVICE OR LIFTIG/HOISTIG WHE PROMPTED. SELECTIG "ES" OR "O" WILL ESURE THE CORRECT PROTECTIO PLA COVERAGE IS PROVIDED AD WILL OT DRIVE A ADDITIOAL CHARGES. ALL CLAIMS MUST BE SUBMITTED VIA THE WEBSITE WITHI 90 DAS OF CUSTOMER'S DELIVER DATE. FIAL DATE FOR SUBMISSIO OF APPLICATIO/RESOLUTIO OF REJECTS IS THREE MOTHS FROM THE CUSTOMER'S DELIVER DATE. QUESTIOS ABOUT THIS PROGRAM SHOULD BE DIRECTED TO THE GM FLEET ACTIO CETER: ADDRESS: GM FLEET ACTIO CETER MC: CHICAGO ROAD WARRE, MI GMBUSIESSCHOICE@GM.COM PHOE: FLEETOP ( ) HOURS: 8 AM - 6 PM EST 6. METHOD OF PAMET CUSTOMER WILL RECEIVE PROTECTIO PLA COTRACT VIA WITHI 30 DAS ICETIVE CODE: HDP MEMO DESCRIPTIO: 16-36E GM BUS CHOICE PROT PLA 7. COMPATIBILIT RULES GM ICETIVE PROGRAM GROUPS es/o Footnotes GM Card Programs GM Discounted Sale Programs Exceptions Program umber Program ame 2015 MODEL EAR GM CREDIT UIO MEMBER DISCOUT PRICIG 2015 MODEL EAR GM SUPPLIER DISCOUT PRICIG GM COLLEGE DISCOUT PRICIG PROGRAM GM DEALERSHIP EMPLOEE PURCHASE PROGRAM GM EDUCATOR DISCOUT PROGRAM GM EMPLOEE PURCHASE PROGRAM - ORDER/STOCK 16-06QRD GM EMPLOEE QRD PURCHASE PROGRAM 15-06V GM EMPLOEE VOUCHER PROGRAM A GM MILITAR DISCOUT PRICIG PROGRAM GM SUPPLIER DISCOUT PRICIG FOR FRIEDS PROGRAM GM SUPPLIER DISCOUT PRICIG PROGRAM Page 3 of 6

4 GM Driver Education Programs GM Mobility Program GM Goodwill / Customer Appreciaton Certificates GM Retiree Voucher Program GM Intransit Credit Program GM Price Protection Consumer Cash Rate Support Alternate Rate Support Dealer Cash Bonus Cash Dealer Bonus Certificates Instant Value Certificates Supported Lease Salesperson/Manager Pullboards Targeted/Private Offers GMDRAC/CTA Short Term (w/<7500 miles) Exceptions Program umber 16-36XA Program ame CHEVROLET AD GMC BUSIESS ELITE COURTES TRASPORTATIO WORK READ ALLOWACE PROGRAM 16-40X GM COURTES TRASPORTATIO PROGRAM GMDRAC/CTA Long Term ational Fleet Purchase Program Fleet Ordering Assistance Program Bid Assistance for Political Subdivisions-PSA Page 4 of 6

5 GM Business Choice Programs Cadillac Professional Vehicles Program Light Duty Demo Programs Railroad & Utility Industry Program Miscellaneous Competitive Assistance/Daily Rental Programs Motorhome/RV/Vocational Upfitter Programs Footnotes: 8. DELIVER TPE AD IVETOR STATUS RULES Delivery Type Description es/o Footnotes RETAIL SALE 010 IDIVIDUAL 011 DEALER OWED COMPA VEHICLE 016 GM SUPPLIER 017 SCRAPPED/STOLE UIT 018 BUSIESS / ORGAIZATIO 021 GM EMPLOEE ORDER/STOCK 022 GM EMPLOEE QRD 023 GM DEALERSHIP EMPLOEE 024 GM DRIVER EDUCATIO LOAER 025 GMDRAC/CTA RETAIL LEASE 015 RETAIL LEASE - IDIVIDUAL 029 RETAIL LEASE - BUSIESS ORGAIZATIO 032 RETAIL LEASE - GM EMPLOEE ORDER/STOCK 033 RETAIL LEASE - GM EMPLOEE QRD 034 RETAIL LEASE - GM DEALERSHIP EMPLOEE 037 RETAIL LEASE - GM SUPPLIER FLEET SALE 014 FLEET LEASIG COMPA 020 RETAL FLEET PURCHASE 035 BUSIESS/ORG FLEET PURCHASE 036 O FEDERAL GOVT. FLEET PURCHASE 038 BID CETER SUPPORT FLEET PURCHASE Inventory Status Description es/o Footnotes Page 5 of 6

6 Export Units Resale Units Units Purchased at Auction Promotional Units Company Owned Vehicles Sold Through A GM Dealer Special Event Units Purchased From GM Units Previously Used in Driver Education-Loaner Program Dealer Demo (With 7,500 Miles or Less) Units Upfitted by an Approved Conversion Company ew GMDRAC/CTA Short Term (w/<7500 miles) Footnotes: 9. OTHER PROGRAM GUIDELIES A. SECODAR DEALER CODES ARE ELIGIBLE. B. ELIGIBILIT FOR PRIOR MODEL EAR PROGRAMS DOES OT AUTOMATICALL QUALIF THE BUSIESS CUSTOMER FOR THIS PROGRAM. C. UITS MA BE LEASED THROUGH A LEASIG COMPA B A BUSIESS CUSTOMER, BUT THE BUSIESS CUSTOMER MUST BE GIVE WRITTE AUTHORIZATIO TO USE THIS ICETIVE TOWARD THE LEASE OF A UIT. THIS WRITTE AUTHORIZATIO MUST BE KEPT I THE DEALER FILE. APPLICATIO MUST BE MADE I THE AME OF THE ED USER. D. WHE UITS ARE SOLD AD DELIVERED TO BOD MAUFACTURERS, SUCH AS WRECKER MAUFACTURERS OR STREET SWEEPER MAUFACTURERS, THE CASH REIMBURSEMET WILL BE PAID TO THE BOD MAUFACTURER WHO IS COSIDERED THE ED BUSIESS CUSTOMER. I THESE CIRCUMSTACES, THE DEALERSHIP SHOULD IFORM THE BOD MAUFACTURER THAT IT IS THEIR RESPOSIBILIT TO ASSURE THAT THE FIAL BUSIESS CUSTOMER RECEIVES THE BEEFIT. 10. GEERAL POLIC GUIDELIES A. THIS ALLOWACE MUST BE SPELLED OUT O THE BUER'S ORDER, AD THE GM CUSTOMER ICETIVE AD OSTAR ACKOWLEDGMET FORM IS REQUIRED. B. ALL GEERAL MOTORS (GM) GEERAL GUIDELIES AD DEFIITIOS OF TERMS RELATIVE TO ICETIVE PROGRAMS THAT WERE SUPPLIED TO OUR DEALERSHIP APPL TO THIS PROGRAM. REFER TO GM DEALER SALES ALLOWACE AD ICETIVE MAUAL. C. GM RESERVES THE RIGHT TO CACEL, AMED, REVISE OR REVOKE A PROGRAM AT A TIME BASED O ITS SOLE BUSIESS JUDGMET. FIAL DECISIOS I ALL MATTERS RELATIVE TO THE ITERPRETATIO OF A RULE OR PHASE OF THIS ACTIVIT RESTS SOLEL WITH GM. D. GM RESERVES THE RIGHT TO AUDIT DEALER RECORDS AD DISQUALIF A SALES ALLOWACE I THE EVET SUCH SALES DO OT MEET THE PROGRAM GUIDELIES. ALL MOIES IMPROPERL PAID WILL BE CHARGED BACK TO THE DEALER. E. DEALER MUST RETAI RECORDS TO SUBSTATIATE THEIR CLAIM TO A ICETIVE OR ALLOWACE. ALL APPLICATIOS WHICH IDICATE ASSIGMET B THE CUSTOMER TO THE DEALER OF A CUSTOMER ICETIVE MUST BE SUPPORTED B APPROPRIATE DOCUMETATIO RETAIED I THE DEALER FILE. IF DEALER RECORDS DO OT SUPPORT DEALER CLAIM, DEALER WILL BE CHARGED THE AMOUT OF ALLOWACE OR ICETIVE PAID. F. A DISPUTES BETWEE THE CUSTOMER AD THE DEALER ARISIG FROM MISUDERSTADIG OR AMBIGUITIES REGARDIG DISPOSITIO OF THE CUSTOMER ICETIVE PAMET, WHICH CAOT BE RESOLVED B REFERRIG TO THE BUER'S ORDER AD APPROPRIATE CUSTOMER ICETIVE ACKOWLEDGMET AD/OR ASSIGMET FORM (SAMPLE COP DISPLAED I GM DEALER SALES ALLOWACE AD ICETIVE MAUAL) WILL BE SETTLED I FAVOR OF THE CUSTOMER, I SUCH ISTACES, THE DEALER WILL ICUR A DEBIT IF THE PAMET HAS ALREAD BEE CREDITED. G. VEHICLES WITH A RECALL THAT HAS OT BEE REPAIRED ARE OT ELIGIBLE TO BE DELIVERED TO A CUSTOMER AD THEREFORE O ICETIVES CA BE CLAIMED O THE VEHICLE. IF THE DEALER APPLIES FOR ICETIVES O A VEHICLE WITH A RECALL THAT HAS OT BEE REPAIRED, ALL PAMETS WILL BE SUBJECT TO CHARGEBACK. H. THE CUSTOMER DATA COLLECTED AD RETAIED MA BE SUBJECT TO CERTAI FEDERAL AD STATE PRIVAC REGULATIOS. TO THAT ED, PLEASE BE SURE TO MAITAI COMMERCIALL REASOABLE PHSICAL, ELECTROIC AD PROCEDURAL COTROLS TO PROTECT THE CUSTOMER DATA FROM THEFT, IAPPROPRIATE USE OR IMPROPER DISTRIBUTIO. ED OF PROGRAM 16-36E REVISIO UMBER 000 Page 6 of 6