This guide is designed to provide you with a structure that you can use when explaining vehicle

Transcription

1 Jaguar F-TYPE 17MY Handver and Reference Guide

2 THIS GUIDE... This guide is designed t prvide yu with a structure that yu can use when explaining vehicle features t custmers at new-vehicle handver. As we cntinually imprve ur levels f new-vehicle custmer satisfactin, it is imprtant that yu use the structure and actins shwn in this guide t further imprve ur ratings. Whenever yu execute a new-vehicle delivery, in additin t demnstrating its features, there are sme ther key items that yu shuld take the time t understand, plan and prepare t demnstrate. Sme f the actins within this guide are marked with special symbls. Actins marked with a Red Flag are designed t further enhance CSI perfrmance fr yu, yur Retailer and fr Jaguar. Please refer t the inside rear cver f this guide fr further infrmatin. This guide shuld be used in cnjunctin with the Custmer Persnalisatin Recrd and Handver Recrd. Remember that there are additinal fields and actins n the Handver Recrd that yu shuld cver with yur custmer. BEFORE DEMONSTRATING VEHICLE FEATURES......yu must explain the cntents f the Owner Literature Pack and identify the manuals. Be aware that the Owner Literature Packs are based n vehicles made t the highest level f glbal specificatin and may describe features nt fitted t yur specific vehicle market. Fr further infrmatin, check the Owner s Handbk, the QSG and any Owner s Handbk Supplements. Dn t frget t check the Jaguar website n Jaguar F-TYPE 17MY Handver and Reference Guide

3 CONTENTS 1 - EXTERIOR Sectin Smart Key 1.2 Fuel filler 1.3 Luggage Cmpartment 1.4 Spare Wheel and Tl Kit 1.5 CCM Brakes 2 - INTERIOR Sectin Child Safety 3 - STARTING and DRIVING Sectin Smart Key (Starting) 3.2 Transmissin 3.3 Electric Parking Brake (EPB) 3.4 Cruise Cntrl 3.5 Tyres 3.6 Tyre Pressure Mnitring System (TPMS) 3.7 Stp/Start 4 - FROM THE DRIVER S SEAT Sectin Clumn and Steering Wheel Cntrls 4.2 Seat and Mirrr Memry 4.3 Blind Spt Mnitr 4.4 Autmatic Headlights with High Beam Assist 4.5 Wipers 4.6 Windws and Cnvertible Rf 4.7 Instrument Panel and Message Centre 4.8 Facia Switches and Prximity Sensing 4.9 Perfrmance Switchgear 4.10 Perfrmance Systems 5 - SYSTEMS Sectin Tuchscreen Display 5.2 Satellite Navigatin and HDD 5.3 Bluetth 5.4 Climate Cntrl 5.5 Park Aid systems 6 IN CAR ENTERTAINMENT OPERATION Sectin Digital Audi Bradcast (DAB) Radi 6.2 Media Hub 6.3 CD/DVD 7 JAGUAR INCONTROL Sectin InCntrl Remte: Activatin 7.2 InCntrl Remte: Overhead Cnsle Buttns 7.3 InCntrl Remte: InCntrl Remte App 7.4 InCntrl Remte: InCntrl Remte Premium 7.5 InCntrl Secure 7.6 InCntrl Apps The Bluetth wrd mark and lgs are wned by the Bluetth SIG, Inc and any use f such marks by Jaguar Land Rver is under license Jaguar F-TYPE 17MY Handver and Reference Guide

4 SECTION Smart Key Demnstrate and Explain: Smart Key peratin including the lck/unlck buttns Single and Duble lcking features including the Alarm mdes Single and Multi-pint entry Lcking/unlcking the vehicle using the buttns n the deplyable handles Glbal pening and glbal clsing Bt release Emergency unlck Warnings and battery replacement Smart Key - Custmer care pints Single Lck activates n the first press f the smart key buttn; Duble Lck is activated n the secnd press. T unlck a vehicle with Keyless Entry press the buttn n the deplyable handle, this actin differs frm ther Jaguar mdels. T lck the vehicle press the trailing (back) edge, this will Single Lck, a further press within 3 secnds will Duble Lck. A Single Lck sets the perimeter alarm. A Duble Lck additinally activates interir scanning and islates the interir handles. The internal battery f the Smart Key des nt charge whilst in the vehicle. A Message Centre warning will alert the custmer when the battery needs replacing. Shuld the Smart Key cease t functin, a mechanical key blade is available t access and lck the vehicle. Remve the access cver n the dr near the latch and insert the mechanical key blade t activate emergency lcking. Windw glbal pen/clse can be activated frm either the Smart Key r the deplyable handle if Keyless Entry is specified. Ensure apprpriate Key Fb Tags which are lcated in the wner s literature pack are attached t the Smart keys befre the custmer arrives fr handver. Explain the functin f these Key Fb Tags. Advise the custmer that they will require a QR reader n their smart phne fr example NOTE: This system prvides Keyless Entry nt Keyless Exit. 1.2 Fuel Filler Explain: Fuel filler peratin and fuel types Fuelling - Custmer care pints Sme fuels in certain cuntries are unsuitable fr this vehicle Fuels cntaining up t 10% ethanl r up t 10% methanl may be used Nte: When replacing the cap, turn clckwise until the ratchet clicks. Failure t d s may result in a malfunctin warning lamp t illuminate. Jaguar F-TYPE 17MY Handver and Reference Guide

5 1.3 Luggage Cmpartment Pint ut and Explain: The actins that will pen the luggage cmpartment Luggage cmpartment - Custmer care pints Ensure the custmer understands the three methds f releasing the luggage cmpartment lid /Tailgate (Smart Key, Facia switch and exterir release buttn). Demnstrate hw t clse and adjust/set pening height f the pwered Tailgate. 1.4 Spare Wheel and Tl Kit Pint ut and Explain: The lcatin f the spare wheel & tl kit r Jaguar Tyre repair kit Spare wheel and Tlkit - Custmer care pints Ensure that the custmer understands the specified lcatins n the vehicle where the jack can be safely used. Befre using the Jaguar Tyre repair kit check repair prcedure and cautins detailed within the Owner s Handbk. Advise the custmer f the Emergency Radside Assistance telephne number. 1.5 CCM Brakes Explain: The benefits f the CCM Braking system (if specified) CCM Brakes Custmer care pints They prvide up t a 21kg reductin in unsprung weight with crrespnding benefits t bth ride and handling. They prvide greater resistance t brake fade during prlnged perids f dynamic use. They deliver high levels f sustained perfrmance in even the mst demanding cnditins. Reduced wear under heavy usage. Jaguar F-TYPE 17MY Handver and Reference Guide

6 SECTION Child Safety Explain: Child seat fitment Child Safety - Custmer care pints Child seats may still be used if secured crrectly accrding t its manufacturer s instructins. Refer t the Child Seat manufacturer s website fr further details. A list f recmmended child seats can be fund in the Owner s Handbk. SECTION Smart Key (Starting) Demnstrate and Explain: The Push Buttn Start prcedure with Smart Key Smart Key Starting - Custmer care pints There is n need t dck the Smart Key. The vehicle will start when the Smart Key is in a bag r briefcase prviding the bag is nt f metal cnstructin and prviding the key is nt lcated behind a device with a back-lit LCD screen (such as a smart phne r laptp). The vehicle will start when the Smart Key is in any lcatin within the Passenger Cmpartment including the luggage area. If yu remve the Smart Key frm a running vehicle a warning chime will sund n exit but the vehicle will cntinue t run. When the engine is stpped, it will nt restart until the Smart Key is lcated inside the vehicle. Emergency Start prcedure - shuld the Smart Key battery becme exhausted the vehicle may be started by hlding the Smart Key flat against the facia in the indentatin just belw the luggage cmpartment release buttn with its buttns facing utwards. Press the start buttn. This actin must be carried ut while the Smart Key nt fund warning is displayed n the Message Centre (refer t Owner s Handbk). T start a vehicle with a manual gearbx the clutch pedal must be depressed. F-TYPE cmes with Stp/Start technlgy. Ensure that the custmer understands that certain cnditins prevent the engine frm autmatically stpping. Sme cnditins will cause autmatic engine restart. These cnditins are fully detailed in the Owner s Handbk and sectin 3.7 f this dcument. Jaguar F-TYPE 17MY Handver and Reference Guide

7 3.2 Transmissin Explain: Drive, Sprt and Manual shifts SprtShift Selectr and paddle peratin Transmissin - Custmer care pints Ensure the custmer understands the difference between selecting Sprt and Drive. In Sprt, the gear change pints are altered t prvide later up shifts and sharper dwn shifts. When the vehicle is driven in an extremely sprty style, dwn shifts may drp tw gears at nce. The paddles can als be used in D. T revert t Autmatic mde, hld the + paddle fr apprximately tw secnds. The transmissin autmatically reverts after a shrt perid f steady driving withut use f the paddles. T mve the transmissin int reverse r drive the Gear select release trigger must be activated. When using SprtShift Selectr it is imperative P is selected using the buttn n the tp f the SprtShift Selectr when the vehicle is at rest t avid accidental mvement f the vehicle. When the vehicle cmes t rest and the ignitin is switched ff the transmissin will autmatically select P regardless f its psitin befre this actin. Nte: if at any pint when maneuvring the vehicle slwly the dr is accidently pened, the transmissin will select P if it is safe t d s. If specified pint ut the benefits f the new ZF 6-speed manual gearbx; Uses a cmpact mechanical pump prviding lubricant nly where it s required, reducing drag lsses. 10kg lighter than the autmatic equivalents. Features a a dual-mass flywheel fr imprved NVH A direct, shrt thrw linkage is utilised - essential in a sprts car - resulting in a precise mechanism with a thrw f just 45mm. 3.3 Electric Parking Brake (EPB) Explain: Operatin f Electric Parking Brake (EPB) Electric Parking Brake (EPB) - Custmer care pints The Electric Parking Brake (EPB) autmatically releases n drive away (when a gear is selected and the thrttle is perated). The Electric Parking Brake (EPB) may be manually applied and released using the switch n the centre cnsle. In an Emergency nly, the Electric Parking Brake (EPB) can be applied with the vehicle in mtin by pulling up the switch. This actin causes a harsh sund and a warning n the Instrument Cluster. This is nt a recmmended prcedure. It is recmmended that the parking brake be manually applied nly when the vehicle is statinary. T apply the parking brake, pull up n the switch. T disengage it, press the ft brake and push dwn n the switch. When the parking brake is active, a warning light in the Instrument Panel is illuminated and will remain illuminated fr at least 10 secnds after the ignitin has been turned OFF. Jaguar F-TYPE 17MY Handver and Reference Guide

8 3.4 Cruise Cntrl Pint ut: Steering-wheel cntrls Explain: Functins and peratin Cruise Cntrl - Custmer care pints T set the Cruise Cntrl: accelerate t the desired speed, press SET/+ buttn; t increase r decrease the set speed press the + r buttns. T Cancel, press the Cancel buttn r press the brake pedal. Cruise cntrl is inperative belw speeds f 30km/h (18mph). Adaptive Speed Limiter is als set frm the steering wheel RHS switch pack. Nte: If the acceleratr pedal is pressed fr mre than 5 minutes, Cruise Cntrl is cancelled. 3.5 Tyres Explain: Where t find tyre infrmatin and hw t check Tyres - Custmer care pints Stress the Imprtance f regular checks n pressures and fr abnrmal wear. 3.6 Tyre Pressure Mnitring System (TPMS) Explain: System peratin and warnings Tyre Pressure Mnitring System (TPMS) - Custmer care pints Stress that the Tyre Pressure Mnitring System (TPMS) system is nt a substitute fr manually checking tyre pressures. The Tyre Pressure Mnitring System (TPMS) nly prvides a lw tyre pressure warning and des NOT re-inflate the tyres. Tyre pressures shuld be checked when the tyres are cld, using an accurate pressure gauge. A Jaguar Retailer r Authrised Repairer shuld carry ut tyre replacement t avid damage t the Tyre Pressure Mnitring System (TPMS) sensr. Jaguar F-TYPE 17MY Handver and Reference Guide

9 3.7 Stp/Start Explain: System peratin Stp/Start Custmer care pints Even when activated, it is nrmal that Stp/Start will nt always stp the engine when statinary, and may restart the engine prir t setting ff. This is dependent n the variables detailed belw. The fllwing cnditins will prevent an autmatic engine stp: A shift paddle has been used t select a gear. The external temperature is less than apprximately 0 C (32 F). The external temperature is mre than apprximately 40 C (104 F). The engine and/r the gearbx has nt reached perating temperature. The driver s seat belt is nt fastened. The Climate Cntrl system requires the engine t be running (fr example, in Defrst mde). The battery charge is t lw t maintain all electrical accessries (fr example radi, air cnditining, seat heating). The bnnet is pen. T switch the system ff, press the ECO switch. The fllwing cnditins will trigger an autmatic engine restart: The battery charge is t lw t maintain all electrical accessries (fr example radi, air cnditining, seat heating etc.) withut engine running. If the ECO switch is pressed while an autmatic engine stp is in prgress. NOTE: Driver Exit is a feature which is available nly when Stp/Start is ON. T prevent the vehicle frm being inadvertently left in a driveable cnditin, the vehicle detects when a driver is nt present and autmatically turns the ignitin ff. If Drive (D) r Sprt (S) is selected, the Driver exit feature turns the vehicle's ignitin ff if the driver's seat belt is unbuckled and the brake pedal is released. If Neutral (N) r Park (P) is selected, the Driver exit feature turns the vehicle's ignitin ff if the driver's seat belt is unbuckled. If the driver s seat belt is unbuckled when the engine is running in Reverse (R), it remains running t make sure that the driver is aware that the vehicle is in a driveable cnditin. Jaguar F-TYPE 17MY Handver and Reference Guide

10 4.1 Clumn and Steering Wheel Cntrls SECTION 4 Demnstrate and Explain: Steering Clumn adjustment and the peratin f the Interactive steering wheel cntrls Clumn adjustment and Interactive steering wheel cntrls - Custmer care pints After setting the steering clumn t the desired psitin set the cntrl switch t aut, this will activate the easy exit/entry functin. The Interactive steering wheel cntrls n the left side access features n the TFT Message Centre and 7 Tuchscreen. The right hand cntrls are dedicated t Cruise Cntrl, ASL and heated steering wheel functins. These cntrls create a safer driving envirnment by allwing hands-free access t the TFT Instrument Panel menu, audi features and phne functins. 4.2 Seat and Mirrr Memry Demnstrate/Explain: Seat and mirrr adjustments (t include; memry and reverse mirrr dip settings) Seat and Mirrr - Custmer care pints Up t 3 seat and mirrr cmbinatin settings may be stred as presets. Befre activating a preset memry, ensure that the area immediately surrunding the seat is clear f bstructins. If a pre-set is nt selected within five secnds f pressing the memry stre (M) buttn, the memry stre functin will cancel. Reverse mirrr dip is a feature that must be activated via the Set up menu n the Instrument Panel. The mirrrs will dip when reverse gear is selected. At this pint the mirrrs can be adjusted t better suit custmer requirements (whilst in reverse gear). Once set they will return t this setting when reverse is selected. The mirrrs will return t their nrmal driving psitins when the gear selectr is mved ut f reverse r if the reverse vehicle speed exceeds 7km/h (4mph). NOTE: Pwerfld will nly perate if the vehicle is statinary, r travelling at less than 20km/h (12mph). Jaguar F-TYPE 17MY Handver and Reference Guide

11 4.3 Blind Spt Mnitr Demnstrate/Explain: Blind Spt Mnitr with Clsing Vehicle Sensing BSM Custmer care pints The Blind Spt Mnitr system is a supplement t, nt a replacement fr, a safe driving style and use f the exterir and rear-view mirrrs. The icns in either mirrr illuminate when a vehicle in an adjacent lane is in an vertaking psitin. On start-up, an amber dt is visible in the mirrrs. This shws the system is OK and will disappear when the vehicle speed exceeds 10km/h (6mph). If this light is seen again it indicates a system fault and shuld be accmpanied by a warning message. If Blind Spt Mnitr is disabled using the Instrument Panel vehicle infrmatin and settings menu the amber light will be permanently ON. Clsing Vehicle Sensing is a feature within the Blind Spt Mnitr system. The radar detectin area is extended t apprximately 70 metres (230 feet) and identifies a rapidly appraching vehicle by flashing the warning icn in the apprpriate mirrr. Once the vehicle enters the area mnitred by the Blind Spt Mnitr the icn will illuminate cntinuusly. NOTE: The system is designed t cver a fixed lane width, if narrw lanes are in use it may detect bjects travelling in nn-adjacent lanes. 4.4 Autmatic Headlights with High Beam Assist Demnstrate and Explain: Master lighting switch (t include aut and delay cntrls) Explain: Aut High Beam Assist (AHBA) functin and benefits Lighting Switch and Aut High Beam - Custmer care pints All external lights are perated frm this switch. If Aut psitin is selected, the lights will illuminate autmatically when lw ambient light is detected. Headlight Curtesy Delay - the headlights can be set t remain ON fr a selected perid after the vehicle is parked. This feature can be used t illuminate the area arund the vehicle after parking (set up n rtary cntrl fr delays f 30, 60 and 120 secnds). The Smart Key can als perate this feature. Optinal Adaptive Frnt Lighting is available, the system enables the lamps t swivel up t 7 degrees inwards and up t 14 degrees utwards imprving visibility when crnering. Aut High Beam Assist (AHBA) is a cnvenience feature t encurage greater use f High Beam thus prmting safer driving. Once selected and ambient light is fully dark, the system switches ON High beam. The system nly perates at speeds abve 40km/h (25mph). The system uses a camera munted in the rear view mirrr husing. The fllwing cnditins may affect the system s functin; Highly reflective rad signs Vehicles with dim lamps (e.g. bicycles) Adverse weather cnditins A dirty sensr A dirty, damaged r misted windscreen A sticker n the windscreen The system will be cancelled if the headlight curtesy flash is used while Aut High Beam Assist (AHBA) is in use. NOTE: Aut Dip lamps will perate in twilight cnditins, Aut High Beam Assist (AHBA) nly when fully dark. Jaguar F-TYPE 17MY Handver and Reference Guide

12 4.5 Wipers Pint ut: Facia switches Demnstrate and Explain: Wiper functins and features Wipers - Custmer care pints The wipers can be perated manually. In autmatic mde, the rain sensr determines the autmatic variable delay. This can be changed t manual variable delay dependant n switch psitin. The wiper frequency is als affected by the vehicle speed. If the vehicle speed drps belw 2km/h (1.2 mph) the wipers will switch t the next lwest speed. When the speed increases abve 8km/h (5mph) the riginal settings are restred. 4.6 Windws and Cnvertible Rf Demnstrate and Explain: Windw and Cnvertible Rf peratin Windws and Cnvertible Rf - Custmer care pints The windws feature One Tuch up and One Tuch dwn peratin. Once the switch is pressed, there is n need t hld it. The windws als feature an Anti-Trap prtectin system t prevent accidental trapping f vulnerable parts f the bdy r ther bstructins in a clsing windw. If an bject is detected, the windw will back ff. Befre perating the Cnvertible Rf check fr any bstructins between the rllver hps and the rear windw. NOTE: there is n anti trap prtectin n the Cnvertible Rf. 4.7 Instrument Panel and Message Centre Demnstrate and Explain: Message Centre Warning lights Audible warnings Instrument Panel and Message Centre - Custmer care pints There are three levels f Messages: Primary - with a red warning icn Secndary - with an amber warning icn Infrmatin Messages with the highest imprtance will be displayed first. Advise the custmer t check the Handbk shuld any Primary r Secndary messages appear. Lw fuel warning is nw based n the vlume in tank (nt the range) which means that there will n lnger be 80 km (50 miles) t empty. The remaining distance takes accunt f the current driving style and the remaining fuel. NOTE: The seat belt minder message disappears autmatically. It may als be cancelled by pressing the Menu/OK buttn n the LH steering wheel cntrls. Objects placed n the frnt passenger seat may activate the warning chime and indicatr. Jaguar F-TYPE 17MY Handver and Reference Guide

13 4.8 Facia Switches and Prximity Sensing Demnstrate and Explain: Facia switches and Prximity sensing Prximity sensing and tuch detectin - Custmer care pints Prximity sensrs (JaguarSense) are used t perate the interir lamps s ensure the custmer understands the peratin f the Prximity sensing and tuch detectin. Mving a hand clse t (r lightly tuching) the lamp will turn them ON r OFF. 4.9 Perfrmance Switchgear Demnstrate and Explain: Dynamic Stability Cntrl (DSC), Dynamic mde, Deplyable Rear Spiler and exhaust ver buttn Perfrmance Switchgear - Custmer care pints Explain Dynamic Stability Cntrl (DSC) and TracDSC and demnstrate all f the switch functins. Explain hw Dynamic mde alters the dampers, steering, engine and transmissin respnse. (N damper change n F-TYPE). The Deplyable Rear Spiler peratin is autmatic (deplys at 100km/h (60mph) and retracts as speed falls belw 65km/h (40mph)). It can als be perated manually via a cnsle switch. It is a ne tuch up and dwn when the vehicle is in mtin but press and hld t lwer when the vehicle is statinary. Spiler is fully dwn when the tell-tale lamp extinguishes. The active exhaust is autmatically switched n when Dynamic Mde is selected but can be switched n at any time if the manual ptin has been specified. Jaguar F-TYPE 17MY Handver and Reference Guide

14 4.10 Perfrmance Systems Explain: Trque Vectring by Braking and All Wheel Drive (AWD) with Intelligent Driveline Dynamics (IDD) Perfrmance Systems - Custmer benefits At lwer rad speeds, when the car is being driven n challenging surfaces, r in a particularly dynamic fashin, if the frnt tyres start t lse grip then it can begin t understeer, drifting away frm the desired path. If the Trque Vectring by Braking system detects impending understeer, it can apply braking frce t the inside wheel which slws dwn the inside wheel with mre trque being fed t the utside wheel. With mre trque ging t the utside wheel and less trque ging t the inside wheel, the car experiences greater crnering frces, helping reduce the levels f understeer and crrecting the car s trajectry arund the crner. Jaguar s advanced Trque Vectring by Braking system ffers significant custmer benefits; Trque Vectring by Braking significantly imprves the car s crnering capabilities and makes lw t medium crnering mre satisfying. Nte that the Trque Vectring by Braking system previusly nly ffered n the F- TYPE R, is nw available n bth the F-TYPE and F-TYPE S as an ptin. 16MY intrduces the availability f All Wheel Drive (AWD) n the S and R derivatives. The system features an LSD n the rear f the S All Wheel Drive (AWD) and an EAD n the rear f the R All Wheel Drive (AWD). In bth derivatives the frnt differential is pen. Added t the system is a transfer bx and central transfer bx clutch, supplied by Magna. When the transfer bx clutch is fully pen, the system delivers 100% f its pwer t the rear axle and when clsed 50% f the pwer is delivered t the frnt axle. In nrmal driving 100% f the engine s pwer is sent t the rear axle. F-TYPE s new Intelligent Driveline Dynamics (IDD) sftware is linked t the car s yaw sensr. It can therefre gauge if the car is ging int understeer r versteer, and can take apprpriate actin. If the frnt wheels begin t lse tractin while crnering, then the car can g int understeer. Intelligent Driveline Dynamics (IDD) can divert pwer t the rear wheels frm the frnt wheels allwing them t regain tractin, helping t maintain cntrl. Similarly if the car s rear wheels begin t lse tractin while crnering, then the car can start t g int versteer. Again, F-TYPE s Intelligent Driveline Dynamics (IDD) system can rapidly detect and react t this by diverting pwer t the frnt wheels helping the rear wheels t regain tractin, and helping the car t maintain its cntrl. The All Wheel Drive (AWD) system with Intelligent Driveline Dynamics (IDD) prvides a range f benefits fr the custmer; Increased tractin, allwing the car t take full advantage f the engine s perfrmance in all cnditins Increased steering and crnering perfrmance Increased cntrl and greater levels f driver cnfidence Jaguar F-TYPE 17MY Handver and Reference Guide

15 5.1 Tuchscreen Display SECTION 5 Demnstrate and Explain: Features and functins f Tuchscreen (InCntrl Tuch r InCntrl Tuch Plus) Tuchscreen - Custmer care pints Encurage the custmer t explre the menus n the Tuchscreen. Explain that this cannt cause damage. If they lse their way in the Menu System, pressing the Hme Menu hard key returns them t the Hme Page. Explain that regular cleaning f the screen with a lightly mistened sft clth will maintain its reactin t tuches and help its perfrmance. An accessry cleaning kit is available. Only light finger pressure is required t perate the screen. The use f any ther bject may cause damage. Demnstrate hw t persnalise the Tuchscreen system thrugh the Set-up menu, including shrt cut keys and screen setting. If the vehicle is equipped with InCntrl Tuch there are sme additinal features: Swipe: Mve a fingertip ver the screen surface in a fast linear mvement. Drag: Tuch an bject and mve a fingertip ver the screen surface withut lsing cntact. If specified discuss Dynamic i and My dynamic set up. 5.2 Satellite Navigatin and HDD Demnstrate and Explain: Features and functins f the Navigatin System (InCntrl Tuch r InCntrl Tuch Plus) Navigatin and HDD Custmer care pints Explain that access t the navigatin screen is frm the Hme Page by pressing the displayed ( sft ) NAVIGATION key fllwed by the Agree Screen. Encurage the custmer t use POI r Pst Cde destinatins, which are the easiest methds. There are ther destinatin ptins such as Address, Map, Crdinates, Previus and Memry. Demnstrate setting a rute preference and explain that if nt dne crrectly, the system may appear t be perating incrrectly. Fr example, setting Avid majr rads will usually lengthen jurney times. Explain that a destinatin must be entered befre entering a Waypint. Time permitting; demnstrate sme f the advanced features f the Navigatin System such as Waypints and Avid Pints. Explain that a Map Disc is n lnger required. The new HDD (Hard Disc Drive) stres all the map data and increases the system s reactin time. Updating Maps is nw a prcess carried ut by the wrkshp. InCntrl Tuch equipped vehicles have a new SD card Navigatin System. The Navigatin SD card reader is lcated in the frnt centre cubby bx. InCntrl Tuch screens (main, map, settings) are visually different t the InCntrl Tuch Plus system but the functins are the same r similar with sme new additins e.g. 3D City Mdels and 3D Landmarks. NOTE: Ensure the custmer is cnfident they can set up their Hme Address (Frm the Hme page select Navigatin > Navigatin Menu (six small squares within a circle) > select Destinatins > Hme Address).. Jaguar F-TYPE 17MY Handver and Reference Guide

16 5.3 Bluetth Demnstrate and Explain: Bluetth and Pairing Bluetth - Custmer care pints Check that the custmer is using the same phne as n the Custmer Persnalisatin Sheet. If nt, check the new phne cmpatibility n the website. Check that the Bluetth feature n the handset is switched ON. Allw the custmer t pair the phne. Adjust the phne settings t allw it t cnnect autmatically whenever the custmer enters the vehicle. NOTE: Sme phnes ccasinally lse cnnectin and have t be paired again. Bluetth can als be used t stream music frm cmpatible devices. Fr mre infrmatin please see sectin 6.2 Media Hub. Demnstrate hw t make and end a call using the steering wheel cntrls and Tuchscreen. Demnstrate hw t display the phne bk n the Tuchscreen using the steering wheel cntrls and Tuchscreen. NOTE: The custmer may experience a ne minute delay befre they can access their phne bk using the vice tags they have set. The system uses this time t build the new vice recgnitin directry. During this perid, custmers will still be able t use the Call Cntact feature. If the custmer mentins that cntact numbers are missing frm their phnebk, check that their cntact data is taken frm the SIM card and nt just the phne memry. 5.4 Climate Cntrl Demnstrate and Explain: Climate Cntrl System Cntrls Features Heating Ventilatin and Air Cnditining - Custmer care pints Explain that the Aut mde is the recmmended setting that achieves the greatest benefit frm the system. After setting the temperatures, the Climate Cntrl System will attempt t maintain these temperatures at all times. Demnstrate the dual functin rtary switches and shw hw t switch n the seat heaters and adjust the levels. Explain that the Max (defrst) Key perates maximum defrst and switches n the frnt screen and rear windw heaters. Explain the Aut and Manual settings f the Air Recirculatin feature. The sensitivity f the Aut setting can be adjusted n the Tuchscreen. Explain the Active Central Air Vent when set t autmatic will rise and retract when the temperature in the cabin changes. Demnstrate the Active Central Air Vent can be set t Always pen. Jaguar F-TYPE 17MY Handver and Reference Guide

17 5.5 Park Aid Systems Explain the peratin and benefits f: Park Aid systems Park Aid - Custmer care pints The Reverse Park Camera n F-TYPE can be persnalised, the custmer can chse t have the distance bars and reversing guidelines switched n r ff. This is accessed thrugh Extra features > Cameras n the Tuchscreen. Reverse Traffic Detectin is a new feature that can be specified t aid parking maneuvres. It prvides additinal warnings via the rear view camera screen, a flashing icn in the relevant exterir mirrr and an audible warning if the presence f a mving vehicle is detected. Reverse Traffic Detectin is active nly in Reverse and nly alerts n appraching vehicles, which meet a 3 secnds r less time t cllisin. NOTE: Reverse Traffic Detectin is a standalne system but can nly be specified with Blind Spt Mnitr as it utilises radar and nt the rear park assist sensrs. Jaguar F-TYPE 17MY Handver and Reference Guide

18 SECTION Digital Audi Bradcast (DAB) Radi Demnstrate and Explain: Digital Radi DAB Custmer care pints DAB can be selected by firstly selecting the Surce sft key frm the menu. When selected tuch the Find sft key t view a list f available channels. The list is arranged in alphabetical rder; select the up r dwn arrws t scrll thrugh the list. Demnstrate the Digital Audi Bradcast (DAB) Radi search facility by selecting DAB search then Aut-tune. This autmatically creates a list f the lcal statins. This prcedure can take ver ne minute t cmplete. Aut-tune can be used again when the custmer is in a different area t build up the channel list. Pre-set statins are available n Digital Audi Bradcast (DAB) Radi allwing favurite statins t be stred in the same way as n FM. Sme statins and channels ffer sub-channels; this further widens the custmer s chice. NOTE: On the InCntrl Tuch system if Digital Audi Bradcast (DAB) Radi signal drps ff it will pick up the statin frm FM if available. The custmer may ntice this as it appears as if tw statins are playing at the same time - the same music, just ut f sync (just fr a secnd). 6.2 Media Hub Demnstrate and Explain: Media Hub Media Hub - Custmer care pints Cnnect an ipd and demnstrate hw t navigate thrugh the flders. Custmers familiar with ipd devices will quickly understand the menu structures, which almst mirrr thse used n the ipd. The Media Hub allws the cnnectin f ipd, USB memry sticks and MP3 players. Nt all MP3 players are cmpatible with the system. There is ne dedicated cnnectin fr bth ipd and USB devices. This is lcated in the centre cubby bx, which als cntains a 3.5mm AUX prt and the CD lading slt (InCntrl Tuch Plus nly). Once cnnected the ipd /USB device is cntrlled thrugh the Tuchscreen. There is n Tuchscreen cntrl fr the AUX prt, which requires manual adjustment f whatever device is cnnected. When cnnected, the ipd r iphne battery will charge. Bluetth audi streaming prvides wireless play and (dependant n device) music cntrl f a Bluetth device using the Tuchscreen and the Interactive steering wheel cntrls. NOTE: With the ignitin turned OFF, custmers may access the audi system fr 3 minutes due t the battery management system. Jaguar F-TYPE 17MY Handver and Reference Guide

19 6.3 CD/DVD Demnstrate and Explain: CD DVD InCntrl Tuch Plus nly CD/DVD - Custmer care pints The CD player can play cnventinal CDs and MP3 Discs. MP3 discs stre a greater number f tracks cmpared t a cnventinal disc. Sme CDs display additinal infrmatin: Artist, Album, Track Name and Genre but this depends n hw the disc has been frmatted. Up t 10 CDs can be laded n t the HDD Virtual Disc Drive. T prvide the highest quality playback, these are recrded in an uncmpressed frmat. Demnstrate hw t lad a DVD int the player. The single slt player in the cubby bx is used fr bth CDs and DVDs. Vide can be laded nt a USB device and viewed in the vehicle. A USB device dcked in the cubby bx can be viewed n the Tuchscreen. Be aware that whilst the system supprts avi, MOV and DivX media file types ther file-types are nt supprted. Suggest that anther appintment is made t answer any questins that arise after the custmer has had the pprtunity t use the system. Jaguar F-TYPE 17MY Handver and Reference Guide

20 SECTION InCntrl Remte*: Activatin *InCntrl Remte is als knwn as InCntrl Prtect n sme mdels. Retailer t carry ut: Registratin Cnnectin Activatin Retailer care pints InCntrl Remte is a standard feature (ptinal in certain markets) within the InCntrl Tuch and InCntrl Tuch Plus Inftainment systems. NOTE: The retailer must carry ut the fllwing actins befre the custmer takes wnership f their vehicle. REGISTER the custmer n the InCntrl Admin Website using the Vehicle Identificatin Number (VIN) and custmer details, such as their address and telephne number. The InCntrl Admin Website can be accessed thrugh the Dealer Cmmunicatin Prtal. Alternatively the site can be fund at Once the vehicle and custmer infrmatin has been entered, the Website will prmpt the retailer t g t the vehicle t cnnect the vehicle t the accunt. This step can be cmpleted nw r at a later pint. Ensure the vehicle is in an area with gd mbile receptin. Nte: if the retailer wuld like t cmplete the step later, they shuld nt click Get Started. CONNECT the vehicle t the accunt. Cntinue the next step in the InCntrl Admin Website and click Get Started. When prmpted t d s, g t the vehicle and press the Optimised Jaguar Assistance buttn n the left hand side f the verhead cnsle fr ten secnds. The buttn will flash rapidly nce it is pressed and then, after abut ten secnds will start t flash mre slwly, indicating that it is attempting t cnnect the user accunt. Release the buttn and then there will be a lng flash fllwed by a shrt flash t indicate success. ACTIVATE the accunt by returning t the InCntrl Admin Website. Cnfirm the custmer details and the system will autmatically send the custmer an activatin . Advise the custmer that they need t pen the activatin and accept the Terms and Cnditins t cmplete Activatin. Infrm the custmer that they shuld dwnlad the Jaguar InCntrl Remte Smartphne App t enjy all the InCntrl Remte features. (The Smartphne App is available frm Apple itunes and Ggle Play). If the custmer has their smartphne, encurage him/her t cmplete set up n site. NOTE: On sign in this app will be autmatically cnfigured with the crrect vehicle setting frm Jaguar s registratin system. Fr example, if a custmer has tw cars ne with Premium functinality and ne withut, he can use the same app and it will shw him the crrect feature depending n which car he selects. Features and functins are detailed in sectins 7.3 and Jaguar F-TYPE 17MY Handver and Reference Guide

21 7.2 InCntrl Remte: Overhead Cnsle Buttns Explain : The buttn peratin Custmer care pints Explain the verhead cnsle buttn peratin and shw the custmer the lcatin f the SOS Emergency Call buttn and Optimised Jaguar Assistance buttn, shwing them hw t pen the buttn flaps. T use the buttns, press and hld fr tw secnds. The time taken fr the call t cnnect will depend n the level f mbile netwrk cverage the buttn will flash amber t indicate that it is attempting t cnnect. If it fails t cnnect the custmer shuld retry. In the unlikely event that a custmer will need radside assistance, they can press the Optimised Jaguar Assistance buttn (left hand side) and will autmatically be cnnected t a Jaguar Assistance peratr wh will direct the breakdwn service directly t their vehicle s precise GPS lcatin. In an emergency every secnd can cunt. If a custmer is invlved in an accident Jaguar s SOS Emergency Call will rapidly bring the emergency services t their exact lcatin. This feature can be activated in tw ways: 1. In the event f a crash in which the airbags are deplyed, the SOS Emergency Call will be sent autmatically. 2. A manual SOS Emergency Call can als be made by pressing the SOS buttn (right hand side) if anther emergency shuld ccur e.g. witnessing an accident r a passenger requiring attentin. The SOS Emergency Call buttn and the Jaguar Assistance buttn shuld nly be pressed when assistance is genuinely required. Advise the custmer that they can view Hw T vides nline t remind themselves f hw the features wrk. These are available at Jaguar F-TYPE 17MY Handver and Reference Guide

22 7.3 InCntrl Remte: InCntrl Remte App Demnstrate and Explain: The InCntrl Remte Smartphne App features using the Dem mde Custmer care pints NOTE: Retailer sales staff must have a smartphne laded with the InCntrl Remte Smartphne App in rder t guide the custmer thrugh the features/peratin f InCntrl Remte. Frm the Landing/Hme Page demnstrate hw t access the varius features within the applicatin. Checking fuel level Find yur vehicle Dwnlad yur jurney lgs fr business expenses at the tuch f a buttn Receive alerts abut yur vehicle s status (vehicle unlcked) allwing yu t return and secure yur vehicle. NOTE: Advise custmer f phne app cmpatibility with iphne 3GS and abve (ios 6 and abve) and Andrid (Andrid v4.0 and abve). Jaguar F-TYPE 17MY Handver and Reference Guide

23 7.4 InCntrl Remte: InCntrl Remte Premium Demnstrate and Explain: The additinal benefits which the InCntrl Remte Premium features bring t the custmer using the Dem mde Custmer care pints The F-TYPE s engine can be remtely started and the car s Climate Cntrl activated, t heat r cl the vehicle t the desired temperature. The target temperature can be selected via the App screen. A request is then sent via an encrypted signal t a central server, which in turn will send an encrypted signal t the car t start the engine, activate the Climate Cntrl and bring the interir t the desired temperature. Once remtely started, the engine will stay running fr 30 minutes (start feature can be cancelled via the app) befre switching ff. In rder t drive away, the driver must unlck the car and depress the brake pedal. This will mve the car int a nrmal driving mde, s that the car can be driven. If F-TYPE is remtely started then the vehicle remains lcked with the alarm still active. In rder t avid untward attentin being drawn t the car, all exterir lights remain ff. Inside the car, nly the Instrument Cluster is illuminated (which is a legal requirement) while the Tuchscreen, In Car entertainment system, and all ther lighting remain switched ff. Fr security reasns, if a frced entry is detected r if any ther driving cntrls, (such as the thrttle pedal), are perated, then the engine will shut dwn. Because this feature invlves remtely starting the engine, certain limitatins apply. Fr example, if the F-TYPE is very lw n fuel, then the engine will nt start. Nte: Remte Engine Start is legally allwed in all markets with the exceptin f Germany, France, Australia, Austria, Saudi Arabia, UAE. Nte that this feature is nt available with the F-TYPE Manual. F-TYPE can be remtely lcked r unlcked. If the wner sends an instructin t lck the car then the glbal clse functin will als autmatically clse the windws, even if this feature has been deactivated by the wner (dependent upn market applicability f this feature). Nte that this will nt clse the cnvertible s rf. The unlck cmmand will unlck the driver s dr remtely. If n actin is taken the car will relcked after 45 secnds. Fr security reasns, the InCntrl Remte App requests a PIN befre the Start/ Lck r Unlck request can be sent t the car. Jaguar F-TYPE 17MY Handver and Reference Guide

24 7.5 InCntrl Secure Explain: The benefits f adding InCntrl Secure Custmer care pints If the custmer has purchased InCntrl Secure, explain that in the event f a Theft Ntificatin, the Secure Operating Centre will alert them by phne. Once a theft is cnfirmed, the Secure Operating Centre will liaise with the plice n the custmer s behalf, fr a swift and safe recvery f the vehicle. Infrm the custmer f the Service Mde and Transprt Mde features. These can be activated thrugh the Remte Smartphne App and allw Stlen Vehicle Tracking t be temprarily disabled by the wner whilst the vehicle is being serviced r, fr example, being transprted n a ferry. Explain that if the custmer frgets t activate Service Mde r Transprt Mde in these situatins, then it is likely that a false Theft Ntificatin will be triggered. Similarly, it is imprtant t remember t turn Service Mde and Transprt Mde ff nce they are n lnger required. Remember if yu are delivering the car t the custmer n a trailer yu shuld ask the wner t put the car int Transprt mde. 7.6 InCntrl Apps Explain and demnstrate : The benefits f adding InCntrl Apps Custmer care pints NOTE: Ensure that if the custmer has purchased the InCntrl Apps feature they have dwnladed the InCntrl launcher app n t their smartphne prir t handver. InCntrl Apps brings the cnvenience f smartphne apps int the vehicle. By cnnecting a smartphne with a USB cable t the dedicated InCntrl Apps USB slt and via Bluetth (fr music streaming apps), apps ptimised fr in-vehicle use will functin n the vehicle s Tuchscreen. The smartphne will be charged thrugh the USB cable. InCntrl Apps is supprted by Apple iphne 5 nwards running ios7 and Andrid phnes running v4.0 (als knwn as Ice Cream Sandwich ) nwards. A variety f apprved vehicle-ptimised apps, such as Cntacts, Maps, Calendar and Music Player, will be available, with third party vehicleptimised apps being released ver time t ensure a cntinually fresh and relevant user experience. Jaguar F-TYPE 17MY Handver and Reference Guide

25 At the Pint f Order always... Set realistic expectatins as t likely delivery time frame and date. Advise all apprpriate persnnel f the time frame, peridically cntacting the custmer t recnfirm. Advise staff members prmptly if there is a change. Advise the custmer that a cmprehensive new-vehicle handver will take apprximately 1.5 t 2 hurs and ensure that they can cmmit t this time. If they are unable t set aside the full time, be clear that they must reschedule the delivery. Be curteus but firm. Be sure t request and recrd all vehicle persnalisatin preferences, s the vehicle will be prperly prgrammed fr handver. Between Sale and Delivery always... Track the rder, check the delivery date cmmitment and recnfirm with the custmer. Cmplete the Custmer Persnalisatin Recrd (lcated n TOPIx) and recrd custmer preferences fr the available settings. Just befre Delivery always... Schedule the vehicle fr PDI, persnalisatin setup, accessry installatin, fill the fuel tank and check all details are crrect. The day befre delivery, recnfirm delivery arrangements with the custmer. The day befre delivery, recnfirm delivery arrangements with the custmer. On the day f Delivery always... Set time aside prir t the custmer appintment/delivery. Be rganised. Check the vehicle fr general cnditin, cleanliness, accessries and persnalisatin preferences. Adapt the handver t the time available. Cmplete the purchase and finance dcuments and sign. Fr a mre memrable experience, cver the vehicle alngside a welcme bard displaying the custmer s name. Take a pht f the key handver. Place a small gift inside the car; Jaguar mement, flwers, favurite CD/DVD. Intrduce the custmer t the Owner Literature Pack: Owner s Handbk and all applicable supplemental manuals and Service Prtfli New-Vehicle Warranty, Crrsin Perfratin Warranty, Radside Assistance Service Interval Requirements Intrduce the custmer t Service persnnel. If direct intrductins are nt pssible, give the custmer a printed sheet prviding cntact details f the key Service persnnel. If time is shrt, priritise the handver feature explanatins. Schedule a fllw-up appintment t cmplete and cver the remaining items. After Delivery... The perid f time just after delivery is when mst custmers have the mst questins regarding the peratin f their new vehicle. 2 t 4 days - Cntact yur custmer and answer any questins they may have. Jaguar may survey the custmer after delivery. 2 t 3 weeks - Nw that yur custmer has becme familiar with their new vehicle, cntact them again t answer any additinal questins. D nt hesitate t schedule an appintment if necessary t prvide anther pprtunity t clarify the peratin f any feature that may be unclear. Jaguar may again survey the custmer several weeks after delivery. Jaguar F-TYPE 17MY Handver and Reference Guide

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