16 MY HANDOVER & REFERENCE GUIDE

Transcription

1 The New Jaguar XE 16 MY HANDOVER & REFERENCE GUIDE JLR _1E

2 USING THIS GUIDE... This guide is designed t prvide yu with a structure that yu can use when explaining vehicle features t custmers at new-vehicle handver. As we cntinually imprve ur levels f new-vehicle custmer satisfactin, it is imprtant that yu use the structure and actins shwn in this guide t further imprve ur ratings. Whenever yu execute a new-vehicle delivery there are sme ther key items that yu shuld take the time t understand, plan and prepare t demnstrate - in additin t demnstrating its features. Sme f the actins within this guide are marked with special symbls. Actins marked with a Red Flag are designed t further enhance CSI perfrmance fr yu, yur Retailer and fr Jaguar. Please refer t the inside rear cver f this guide fr further infrmatin. This guide shuld be used in cnjunctin with the Custmer Persnalisatin Recrd and Handver Recrd. Remember that there are additinal fields and actins n the Handver Recrd that yu shuld cver with yur custmer. BEFORE DEMONSTRATING VEHICLE FEATURES yu must explain the cntents f the Owner Literature Pack and identify the manuals. Be aware that the Owner Literature Packs are based n vehicles made t the highest level f glbal specificatin and may describe features nt fitted t yur specific vehicle market. Fr further infrmatin, check the Owner s Handbk, the QSG, the Technlgy Guide and any Owner s Handbk Supplements. Dn t frget t check the Jaguar website n

3 CONTENTS 1 - EXTERIOR Sectin Jaguar Smart Key System 1.2 Fuel filler and fuel type 1.3 Opening and Clsing Luggage Cmpartment 1.4 Spare wheel and tl kit 2 - INTERIOR Sectin Child Safety 2.2 Child Safety Lcks 3 - STARTING and DRIVING Sectin Smart Key (starting and emergency start prcedure) 3.2 Intelligent Stp/Start 3.3 Transmissin (Sprt mde, Sequential Shift) 3.4 Electric Parking Brake (EPB) 3.5 Cruise Cntrl/Active Cruise Cntrl 3.6 Driving Aids 3.7 All Surface Prgress Cntrl (ASPC) 3.8 Park Assist 3.9 Tyres and Tyre pressures 3.10 Tyre Pressure Mnitring System (TPMS) 3.11 DPF and DEF 4 - FROM THE DRIVER S SEAT Sectin Steering clumn adjustment and Interactive steering wheel cntrls 4.2 Seat and dr mirrr memry (nrmal and reverse) 4.3 Blind Spt Mnitr (BSM) with Clsing Vehicle Sensing 4.4 Autmatic headlamps with High Beam Assist (master lighting switch, aut, delay cntrls) 4.5 Wipers and Aut functins 4.6 Windws and Panramic rf peratin 4.7 Instrument Cluster and Message Centre 4.8 Facia switches and JaguarSense (prximity sensing) 4.9 Jaguar Drive Cntrl 4.10 Perfrmance Systems 5 - SYSTEMS Sectin Tuch-screen display 5.2 Satellite Navigatin 5.3 Bluetth pairing 5.4 Climate Cntrl 5.5 Vice Cntrl 6 - IN-CAR ENTERTAINMENT OPERATION Sectin Digital Radi (DAB) 6.2 Media Hub 7 JAGUAR INCONTROL Sectin InCntrl Prtect: Activatin 7.2 InCntrl Prtect: Overhead Cnsle Buttns 7.3 InCntrl Prtect: Remte App 7.4 InCntrl Prtect: Remte Premium 7.5 InCntrl Secure 7.6 InCntrl Wi-Fi 7.7 InCntrl Apps The Bluetth wrd mark and lgs are wned by the Bluetth SIG, Inc and any use f such marks by Jaguar Land Rver is under license

4 SECTION Smart Key Demnstrate and Explain: Smart Key peratin including the lck/unlck buttns Single and Duble lcking features including the Alarm mdes Single and Multi-pint entry Lcking/unlcking the vehicle using the buttns n the dr handles Glbal pening and glbal clsing Emergency unlck Single Lck activates n the first press f the Smart Key buttn; Duble lck is activated n the secnd press. T unlck a vehicle with Keyless Entry simply pull ne f the dr handles and the vehicle will unlck (Smart Key within 1 metre). T lck the vehicle press the buttn n any f the uter dr handles (Smart Key within 1 metre), this will Single Lck. A further press within 3 secnds will Duble Lck. A Single Lck sets the perimeter alarm. A Duble Lck additinally activates interir scanning and islates the interir handles. Single-pint entry is a safety feature which when set nly unlcks the driver s dr when requested. This can set t Multi-pint entry via the set up menu n the Instrument Cluster ( 2-stage unlcking) r a series f buttn presses n the Smart Key The internal battery f the Smart Key des nt charge whilst in the vehicle. A Message Centre warning will alert the custmer when the battery needs replacing. Shuld the Smart Key cease t functin, a mechanical key blade is available t access and lck the vehicle. Windw glbal pen/clse can be activated frm the Smart Key and glbal clse can be activated frm the uter dr handle buttns. NOTE: This system prvides Keyless Entry nt Keyless Exit. 1.2 Fuel Filler Explain: Fuel filler peratin and fuel types Sme fuels (petrl and diesel) in certain cuntries are unsuitable fr this vehicle. Filling a diesel pwered vehicle with petrl will cause a great deal f damage t the engine and fuel system cmpnents; the mis-fuelling prtectin device shuld help prtect against this. The reset tl can be fund in the tl kit. Fuels cntaining up t 10% ethanl r up t 10% methanl may be used. Nte: It is the driver s respnsibility t fill the vehicle with the crrect fuel. The diesel prtectin device nly reduces the risk f filling the vehicle with the incrrect fuel. Nte: When replacing the cap, turn clckwise until the ratchet clicks. Failure t d s may result in a malfunctin warning lamp t illuminate.

5 1.3 Luggage Cmpartment Pint ut and Explain: The actins that will pen/clse the luggage cmpartment Ensure the custmer understands the three methds f releasing the luggage cmpartment lid (Smart Key, Facia switch and exterir release buttn). A pwered luggage cmpartment lid can be clsed using the Smart Key, Facia switch and the clse buttn n the inside f the lid. Demnstrate hw t clse and adjust/set pening height f the pwered luggage cmpartment lid. 1.4 Spare Wheel and Tl Kit Pint ut and Explain: The lcatin f the spare wheel & tl kit r Jaguar tyre repair kit Ensure that the custmer understands the specified lcatins n the vehicle where the jack can be safely used. Befre using the Jaguar tyre repair kit check repair prcedure and cautins detailed within the Owners Handbk. Advise the custmer f the Emergency Radside Assistance telephne number. 2.1 Child Safety Explain: SECTION 2 Child seat fitment Pint ut the ISOFIX child seat anchr pints alng with tp tether anchr brackets fr prperly securing child seats. Child seats (nt ISOFIX) may still be used if secured crrectly accrding t its manufacturer s instructins. Refer t the child seat manufacturer s website fr further details. A list f recmmended child seats can be fund in the Owners Handbk. 2.2 Child safety Lcks Explain: Child safety lck psitin and peratin Ensure the custmer understands that when activated the rear interir handle functin and rear windw peratin will be inhibited. Nte: The rear windw inhibit switch activates child safety lcks. A visual indicatin f this actin appears in the Instrument Cluster message centre.

6 SECTION Smart Key (Starting) Demnstrate and Explain: The Push Buttn Start prcedure with Smart Key There is n need t dck the Smart Key. The vehicle will start when the Smart Key is in a bag r briefcase prviding the bag is nt f metal cnstructin and prviding the key is nt lcated behind a device with a back-lit LCD screen (such as a smart phne r laptp). The vehicle will start when the Smart Key is in any lcatin within the Passenger Cmpartment, including the luggage area. If yu remve the Smart Key frm a running vehicle, a warning chime will sund n exit but the vehicle will cntinue t run. When the engine is stpped, it will nt restart until the Smart Key is lcated inside the vehicle. Emergency Start prcedure - shuld the Smart Key battery becme exhausted the vehicle may be started by hlding the Smart Key flat against the side f the steering clumn with its buttns facing utwards. Press the start buttn. This actin must be carried ut while the Smart Key nt fund warning is displayed n the message centre (refer t Owners Handbk). Nte: The steering clumn has markings n the side t aid placement f the Smart Key. T start a vehicle with a manual gearbx the clutch pedal must be depressed.

7 3.2 Intelligent Stp/Start Explain: System peratin Even when activated, it is nrmal that Intelligent Stp/Start will nt always stp the engine when statinary, and may restart the engine prir t setting ff. This is dependent n the variables detailed belw. The fllwing cnditins will prevent an autmatic engine stp: A Shift paddle has been used t select a gear. The external temperature is less than apprximately 0 C (32 F). The external temperature is mre than apprximately 40 C (104 F). The engine and /r the gearbx has nt reached perating temperature. The driver s seat belt is nt fastened. The Climate Cntrl system requires the engine t be running. Fr example, in Defrst mde. The battery charge is t lw t maintain all electrical accessries Fr example radi, air cnditining, seat heating. The bnnet is pen. T turn the system ff, press the ECO switch. The fllwing cnditins will trigger an autmatic engine restart: The battery charge is t lw t maintain all electrical accessries withut engine running. Fr example radi, air cnditining, seat heating etc. If the ECO switch is pressed while an autmatic engine stp is in prgress. NOTE: Driver Exit is a feature which is available nly when Intelligent Stp/Start is ON. T prevent the vehicle frm being inadvertently left in a driveable cnditin, the vehicle detects when a driver is nt present and autmatically turns the ignitin ff. If Drive (D) r Sprt (S) is selected, the Driver exit feature turns the vehicle's ignitin ff if the driver's seat belt is unbuckled and the brake pedal is released. If Neutral (N) r Park (P) is selected, the Driver exit feature turns the vehicle's ignitin ff if the driver's seat belt is unbuckled. If the driver s seat belt is unbuckled when the engine is running in Reverse (R), it remains running t make sure that the driver is aware that the vehicle is in a driveable cnditin.

8 3.3 Transmissin Explain: Drive, Sprt and Manual shifts JaguarDrive Selectr and paddle peratin Ensure the custmer understands the difference between selecting Sprt and Drive. In Sprt, the gear change pints are altered t prvide later up-shifts and sharper dwn-shifts. When the vehicle is driven in an extremely sprty style, dwn-shifts may drp tw gears at nce. The paddles can als be used in D. T revert t Autmatic mde, hld the + paddle fr apprximately tw secnds. The transmissin autmatically reverts after a shrt perid f steady driving withut use f the paddle. When the vehicle cmes t rest and the ignitin is switched ff the transmissin will autmatically select P regardless f its psitin befre this actin. Nte: if at any pint when maneuvring the vehicle slwly the dr is accidently pened the transmissin will select P if it is safe t d s. If specified pint ut the benefits f the new ZF 6-speed manual gearbx; Uses a cmpact mechanical pump prviding lubricant nly where it s required, reducing drag lsses. 10kg lighter than the autmatic equivalents. Features a a dual-mass flywheel fr imprved NVH 3.4 Electric Parking Brake (EPB) Explain: Operatin f EPB (Electric Parking Brake) The EPB autmatically releases n drive away (when a gear is selected and the thrttle is perated). The EPB may be manually applied and released using the switch n the centre cnsle. In an Emergency nly, the EPB can be applied with the vehicle in mtin by pulling up the switch. This actin causes a harsh sund and a warning n the Instrument Cluster. This is nt a recmmended prcedure. It is recmmended that the parking brake be manually applied nly when vehicle is statinary. T apply the parking brake, pull up n the switch. T disengage it, press the ft brake and push dwn n the switch. When the parking brake is active, a warning light in the instrument panel is illuminated and will remain illuminated fr at least 10 secnds after the ignitin has been turned OFF.

9 3.5 Cruise Cntrl /Adaptive Cruise Cntrl Pint ut: Steering-wheel cntrls Explain: Cruise Cntrl, Adaptive Cruise Cntrl (ACC) incrprating Queue Assist with Intelligent Emergency Braking plus Active Speed Limiter T set the Cruise Cntrl: accelerate t the desired speed, press SET/+ buttn. T increase r decrease the set speed: press the + r buttns. T cancel, press the Cancel buttn r press the brake pedal. Cruise Cntrl is inperative belw speeds f 30km/h (18mph). NOTE: If the acceleratr pedal is pressed fr mre than five minutes, Cruise Cntrl is cancelled. T set the fllw mde gap n ACC, use the additinal buttns n the steering wheel. This sets a time gap s the distance frm the car in frnt will increase r decrease as the speed increases r decreases. After setting ACC, the Engine, Brake and Transmissin mdules will cntrl the speed and distance between the vehicles. ACC incrprates Queue Assist (QA) with Intelligent Emergency Braking (IEB). QA fllws the vehicle ahead t a standstill and is intended fr use in lines f traffic n majr rads where minimal steering is required. IEB uses the radar unit f the ACC system t detect mving vehicles clse ahead. When a cllisin risk is detected, an audible warning is given and the brake system prepared fr manual braking. If the driver des nt apply the brakes, the IEB applies the brakes up t maximum pressure. NOTE: The purpse f IEB is t reduce the impact speed when a cllisin becmes unavidable. Active Speed Limiter (ASL) allws a speed limit which the driver des nt wish t exceed t be set by using the Cruise Cntrl switches. The systems (ASL/ACC) cannt be used simultaneusly. The ASL indicatr will illuminate when ASL is active.

10 3.6 Driving Aids Explain the peratin and set up: Traffic Sign Recgnitin, Lane Departure Warning and Head Up Display The Traffic Sign Recgnitin system uses a frward facing camera t detect rad signs and variable verhead signs which it displays in the message centre. Speed limit infrmatin frm the navigatin system will be displayed fr rads with n signage. The system has three basic functins: Speed limit detectin - a crrespnding sign is displayed in the message centre. Vehicle speed greater than the detected speed limit - a flashing red ring arund the speed limit sign will be displayed in the message centre. N vertaking zne - if a n vertaking sign is detected the system will als display a crrespnding sign in the message centre. The system may prvide false infrmatin if: Travelling in adverse weather cnditins (heavy fg, rain, snw etc.) Signage is cncealed r cvered Driving twards very bright lights Windscreen area in frnt f the camera is cvered (sticker, snw, mud etc.) Passing vehicles that are displaying speed limit signs (bus, lrry) The Lane Departure Warning system uses a frward facing camera lcated in the base f the rear view mirrr. If the vehicle crsses either f the lane markings that the vehicle is travelling in withut the activatin f the apprpriate indicatr, the system will alert the driver via haptic feedback thrugh the steering wheel and graphical displays in the message centre. The system can be switched n and ff via a hard key r in the Vehicle Set-up menu in the Instrument Cluster. Sensitivity is als adjusted within this menu. The system has sme limitatins: Speed must be between 50km/h (31mph) and 150km/h (93mph) Lane must be wider than 2.5m (8.2ft) Nt active in ff-rad cnditins The perfrmance f the Lane Departure Warning system can be affected by: Travelling in adverse weather cnditins (heavy fg, rain, snw etc.) Driving twards very bright lights Wrn, damaged r temprary lane markings (rad wrks) Driving very clse t anther vehicle The Head Up Display is a new laser system, able t prject varius vehicle data nt the windscreen in driver s line f sight. The system supprts the fllwing data, dependent n features being fitted t the vehicle: Rad Speed Gear Psitin Turn-by-Turn Navigatin Traffic Sign Recgnitin Identified speed limit Cruise Cntrl Set-Speed ACC Status (including warnings) The display can be persnalised (ptins, psitin and brightness) via vehicle Set-up menu in the Instrument Cluster.

11 3.6 Driving Aids cntinued: Explain: Autnmus Emergency Braking The New Jaguar XE ffers as standard an emergency braking system using an innvative stere digital camera system. Munted next t the rear view mirrr, the frward facing cameras capture a view f the rad ahead which is analysed by a sphisticated n-bard cmputer the use f stere cameras enables the system t calculate the distance f an bject frm the car. Operatinal between speeds f 5 and 80 km/h (3 and 50mph), the camera system is designed t detect bjects which culd create the risk f a cllisin. In the event f a cllisin risk, the driver is alerted by a visual and audible warning signal. If a cllisin is judged t be unavidable, a driver warning will be given and the system will autmatically apply an emergency braking pressure level. The system is designed t help avid cllisins at speeds less than 50km/h (30mph), and t mitigate the severity f an impact at speeds less than 80km/h (50mph). NOTE: AEB can be disabled via the Driving Features menu in the Instrument Cluster. AEB is active again n the next ignitin cycle. 3.7 All Surface Prgress Cntrl (ASPC) Demnstrate and Explain: All Surface Prgress Cntrl ASPC is an all-rad speed cntrl functin which wrks in the frward and reverse directin. It ffers the driver a speed based cntrl where a desired vehicle speed can be set frm current speed r frm rest withut any pedal inputs being required by the driver nce the brake is released. The feature ffers enhanced functins t cntrl slip and t imprve launch and driving tractin. It will allw the inexperienced driver t utilise the ttal capability f the vehicle. The peratinal speed range is 1.8kph t 30kph. ASPC uses the brakes and pwertrain as required t maintain the set speed. It is cntrlled via the cruise cntrl switches and the pedals. The ASPC feature is enabled/disabled by the driver via a switch in the centre cnsle. Frm statinary, brake held, driver selects the set speed using the +buttn. On brake pedal release, the vehicle mves twards set speed. In mtin, the driver selects the set speed using the +buttn (r Resume), which by default will match the current speed. Whilst ASPC is n, the driver can verride by ne f the fllwing: Thrttle Pedal. Driver can verride with thrttle similar t cruise cntrl t raise the speed but nt changing the ASPC set speed. On release f the thrttle the vehicle will return t the ASPC set speed. Brake pedal. Driver can verride with light braking and mdify the vehicle speed, n release f the brake pedal ASPC will cntrl t the driver selected speed withut cancelling ASPC. Hwever, a firm press f the brake will cancel ASPC drive functin. Cruise Cntrl Steering Wheel Munted Cntrls (Set/Increase Speed, Decrease Speed, Resume and Cancel). NOTE: The driver s seat belt must be buckled and all f the drs must be cmpletely clsed t enable the feature.

12 3.8 Park Assist Demnstrate and Explain: Parallel/Perpendicular/Parking Exit, 360 Park Distance Cntrl (PDC), Reverse Traffic Detectin (RTD) Park Assist is a driving aid nly. Due care and attentin must be taken during parking maneuvres. Park Assist may nt detect: Mving bjects until they are dangerusly clse. Sme bstructins such as narrw psts and small bjects clse t the grund. Sme bjects with dark, nn-reflective surfaces. T activate, press the Park Assist buttn while driving frward at less than 30km/h (18mph) and at a distance f m ( ft) between the vehicle and the line f parked vehicles. When activated, Park Assist searches fr a space n the passenger side. T search n the driver s side, signal a turn in that directin. Repeated presses n the Park Assist buttn will activate Perpendicular Parking r Parking Exit. If specified, the 360 PDC is activated autmatically: When Drive (D) is selected frm Park (P) r a frward gear is selected frm neutral n a manual transmissin. If the vehicle speed falls belw 10km/h (6mph). When Reverse gear is selected. The Parking aid buttn will illuminate t infrm the driver that the system is active. T cancel the Parking aid system press the buttn. RTD is a feature that can be specified t aid parking maneuvres. It prvides additinal warnings via the rear view camera screen, a flashing icn in the relevant exterir mirrr and an audible warning if the presence f a mving vehicle is detected. RTD is active nly in Reverse and nly alerts n appraching vehicles which meet a three secnds r less time t cllisin. NOTE: RTD is a standalne system but can nly be specified with Blind Spt Mnitr as it utilises radar and nt the rear Park Assist sensrs. 3.9 Tyres Explain: Where t find tyre infrmatin and hw t check Stress the Imprtance f regular checks n pressures and fr abnrmal wear.

13 3.10 Tyre Pressure Mnitring System (TPMS) Explain: System peratin and warnings Stress that the TPMS nt a substitute fr manually checking tyre pressures. The TPMS nly prvides a lw tyre pressure warning and des NOT re-inflate the tyres. Tyre pressures shuld be checked when the tyres are cld, using an accurate pressure gauge. A Jaguar Retailer r Authrised Repairer shuld carry ut Tyre replacement t avid damage t the TPMS sensr DPF and DEF Explain: Diesel Particulate Filter (DPF) warning lamp Full message and regeneratin drive cycle Diesel Exhaust Fluid (DEF) tp-up and warnings Diesel vehicles equipped with a DPF have mre efficient emissin cntrl. The particles in the exhaust gases are cllected in the filter during nrmal driving. When a DPF message is displayed, accmpanied by an amber warning lamp, the filter requires a regeneratin cycle t clean itself. This requires the engine t have reached nrmal perating temperature. Regeneratin takes place autmatically at an interval f apprximately km ( miles) depending n driving cnditins. Regeneratin nrmally takes minutes and is autmatically requested by the engine cntrl mdule if the vehicle is driven steadily at vehicle speeds between 60km/h t 112km/h (40mph t 70mph). It is pssible that the regeneratin prcess will ccur at lwer vehicle speeds, but the events may take a little lnger at a 50km/h (30mph) average speed. NOTE: If regeneratin is nt successfully carried ut, the amber warning lamp will eventually be replaced by a red warning lamp. In rder t cmply with latest exhaust emissins requirements (EU6), sme vehicles with diesel engines are fitted with a reservir cntaining Diesel Exhaust Fluid (DEF). In sme markets, DEF is knwn as AdBlue. DEF cnsumptin can vary greatly dependent n driving style and cnditins, but the average rate f cnsumptin is apprximately 1 litre fr every 1000 miles. A series f warnings will be displayed in the vehicle s message centre t indicate a lw DEF/AdBlue level. At critically lw levels, this warning will display the remaining mileage befre a n-start cnditin is impsed. It shuld be stressed that the actin t prevent the engine frm starting cannt be changed, and is nt within the cntrl f Jaguar as it is set by legislatin. DEF can be added t the reservir by using the tp-up prcedure (detailed in the Owners Literature); hwever, a full system refill is still recmmended at the earliest pprtunity. The DEF tp-up pint is lcated in the luggage cmpartment. NOTE: It is recmmended t cntact a Jaguar Retailer/Authrised Repairer t arrange a DEF refill, at the earliest pprtunity. Ensure the custmer is aware f the "Diesel Technlgy - Our Envirnmental Respnsibility" leaflet (JJM )

14 4.1 Clumn and Steering Wheel Cntrls SECTION 4 Demnstrate and Explain: Steering clumn adjustment and the peratin f the interactive steering wheel cntrls After setting the steering clumn t the desired psitin set the cntrl switch t aut, this will activate the easy exit/entry functin. The Interactive steering wheel cntrls n the left side access features n the TFT message centre and 8ʺTuch-screen. The right hand cntrls are dedicated t Cruise Cntrl, ASL and heated steering wheel functins. These cntrls create a safer driving envirnment by allwing hands-free access t TFT Instrument Cluster menu, audi features and phne functins. 4.2 Seat and Mirrr Memry Demnstrate/Explain: Seat and mirrr adjustments (t include memry and reverse mirrr dip settings). Up t 3 seat and mirrr cmbinatin settings may be stred as pre-sets. Befre activating a pre-set memry, ensure that the area immediately surrunding the seat is clear f bstructins. If a pre-set is nt selected within five secnds f pressing the memry stre (M) buttn, the memry stre functin will cancel. Reverse mirrr dip is a feature that must be activated via the Set-up menu n the Instrument Cluster. The mirrrs will dip when reverse gear is selected. At this pint the mirrrs can be adjusted t better suit custmer requirements (whilst in reverse gear). Once set they will return t this setting when reverse is selected. The mirrrs will return t their nrmal driving psitins when the gear selectr is mved ut f reverse r if the reverse vehicle speed exceeds 4mph (7km/h). NOTE: Pwerfld will nly perate if the vehicle is statinary, r travelling at less than 12mph (20km/h) 4.3 Blind Spt Mnitr (BSM) Demnstrate/Explain: Blind Spt Mnitr with Clsing Vehicle Sensing The Blind Spt Mnitr (BSM) system is a supplement t, nt a replacement fr a safe driving style and use f the exterir and rear-view mirrrs. The icns in either mirrr illuminate when a vehicle in an adjacent lane is in an vertaking psitin. On start-up, an amber dt is visible in the mirrrs. This shws the system is OK and will disappear when the vehicle speed exceeds 6mph (10km/h). If this light is seen again it indicates a system fault and shuld be accmpanied by a warning message. If BSM is disabled using the Instrument Cluster vehicle infrmatin and settings menu the amber light will be permanently ON. Clsing Vehicle Sensing is a feature within the BSM system. The radar detectin area is extended t apprximately 230 feet (70 metres) and identifies a rapidly appraching vehicle by flashing the warning icn in the apprpriate mirrr. Once the vehicle enters the area mnitred by the BSM the icn will illuminate cntinuusly. NOTE: The system is designed t cver a fixed lane width, if narrw lanes are in use it may detect bjects travelling in nn-adjacent lanes.

15 4.4 Autmatic Headlamps with High Beam Assist Demnstrate and Explain: Master lighting switch (t include aut and delay cntrls) Explain: High Beam Assist functin and benefits All external lights are perated frm this switch. If Aut psitin is selected, the lights will illuminate autmatically when lw ambient light is detected. Headlamp Curtesy Delay - the headlamps can be set t remain ON fr a selected perid after the vehicle is parked. This feature can be used t illuminate the area arund the vehicle after parking (set up is via the Instrument Cluster menu fr delays f 30, 60, 120 and 240 secnds). The Smart Key can als perate this feature. Optinal Adaptive Frnt Lighting is available, the system enables the lamps t swivel up t 7 degrees inwards and up t 14 degrees utwards imprving visibility when crnering. High Beam Assist is a cnvenience feature t encurage greater use f High Beam thus prmting safer driving. Once selected and ambient light is fully dark, the system switches ON High beam. The system nly perates at speeds abve 25mph (40km/h). The system uses a camera munted in the rear view mirrr husing. The fllwing cnditins may affect the system s functin: Highly reflective rad signs Vehicles with dim lamps (e.g. bicycles) Adverse weather cnditins A dirty sensr A dirty, damaged r misted windscreen A sticker n the windscreen The system will be cancelled if the headlamp curtesy flash is used while High Beam Assist is in use. NOTE: Aut Dip lamps will perate in twilight cnditins, Aut High Beam nly when fully dark. 4.5 Wipers Demnstrate and Explain: Wiper functins and features The wipers can be perated manually. In autmatic mde, the rain sensr determines the autmatic variable delay. This can be changed t manual variable delay dependant n switch psitin. The wiper frequency is als affected by the vehicle speed. If the vehicle speed drps belw 1.2 mph (2km/h) the wipers will switch t the next lwest speed. When the speed increases abve 5mph (8 km/h) the riginal settings are restred.

16 4.6 Windws and Panramic Sunrf Demnstrate and Explain: Windw and Panramic Sunrf peratin The windws feature ne-tuch up and ne-tuch dwn peratin. Once the switch is pressed, there is n need t hld it. The windws als feature an Anti-Trap prtectin system t prevent accidental trapping f vulnerable parts f the bdy r ther bstructins in a clsing windw. If an bject is detected, the windw will back ff. The Panramic Sunrf and Sunblind has the same ne-tuch peratin and safety features as the windws. NOTE: Each switch has a 2-stage peratin. Lightly press/pull and hld t manually perate t the required psitin. Alternatively, press/pull fully and release fr fully (ne-tuch) autmatic peratin. Fully autmatic peratin can be halted at any time, by perating the switch again. 4.7 Instrument Cluster and Message Centre Demnstrate and Explain: Message centre Warning lights Audible warnings There are three levels f Messages: Primary - with a red warning icn Secndary - with an amber warning icn Infrmatin Messages with the highest imprtance will be displayed first Advise the custmer t check the Handbk shuld any Primary r Secndary messages appear. Lw fuel warning is nw based n the vlume in tank (nt the range) which means that there will n lnger be 50 miles t empty. The remaining distance takes accunt f the current driving style and the remaining fuel. The Vehicle Set-up menu is als displayed in the message centre. NOTE: The seat belt minder message disappears autmatically. It may als be cancelled by pressing the Menu/OK buttn n the LH steering wheel cntrls. Objects placed n the frnt passenger seat may activate the warning chime and indicatr. 4.8 Facia switches and JaguarSense Demnstrate and Explain: Facia switches and JaguarSense (prximity sensing) Prximity sensrs (JaguarSense ) are used t perate the interir lamps s ensure the custmer understands the peratin f the Prximity sensing and tuch detectin. Mving a hand clse t (r lightly tuching) the lamp will turn then ON r OFF.

17 4.9 JaguarDrive Cntrl Demnstrate and Explain: DSC/Trac DSC, Dynamic, Standard, ECO and Winter mdes Explain DSC and Trac DSC and demnstrate all f the switch functins. Explain hw Dynamic Mde alters the dampers (if adaptive dampers are specified), steering, engine and transmissin respnse t deliver a mre engaging and agile driving experience. When the Nrmal driving mde is selected, all f the vehicle's systems will return t their nrmal settings. Nrmal driving mde shuld be selected nce the need fr any ther driving mde selectin has passed. When the ECO Mde buttn is selected the system will adpt a mre ecnmical perating parameters priritising the mst efficient vehicle settings fr aut transmissin, engine and cmfrt features like Climate Cntrl HVAC while switching ff heated/climate seats, heated steering wheel and heated mirrrs. The custmer can re-engage these features but this will have a detrimental effect n the fuel/emissin saving f ECO Prgram. Winter mde is designed fr use in slippery cnditins. When active, winter mde selects 2 nd gear fr pulling away frm a standstill. It mdifies the gear change strategy t minimise t minimise wheel slip, and sftens the respnsiveness f the acceleratr pedal. The aim is t maintain ptimum tractin Perfrmance Systems Explain: Trque Vectring by Braking Custmer benefits At lwer rad speeds, when the vehicle is being driven n challenging surfaces, r in a particularly dynamic fashin, if the frnt tyres start t lse grip then it can begin t understeer, drifting away frm the desired path. If the Trque Vectring by Braking system detects impending understeer, it can apply braking frce t the inside wheel which slws dwn the inside wheel with mre trque being fed t the utside wheel. With mre trque ging t the utside wheel and less trque ging t the inside wheel, the vehicle experiences greater crnering frces, helping reduce the levels f understeer and crrecting the car s trajectry arund the crner. Jaguar s advanced Trque Vectring by braking system ffers significant custmer benefits; Trque Vectring by braking significantly imprves the car s crnering capabilities and makes lw t medium crnering mre satisfying. NOTE: The Trque Vectring by Braking system (TVB) is a standard feature.

18 5.1 Tuch Screen Display SECTION 5 Demnstrate and Explain: Features and functins f Tuch Screen (InCntrl Tuch) including Reverse Park Camera and Surrund Camera System. Encurage the custmer t explre the menus n the Tuch Screen. Explain that this cannt cause damage. If they lse their way in the Menu System, pressing the Hme Menu hard key returns them t the Hme Page. Explain that regular cleaning f the screen with a lightly mistened sft clth will maintain its reactin t tuches and help its perfrmance. An accessry cleaning kit is available. Only light finger pressure is required t perate the screen. The use f any ther bject may cause damage. Demnstrate hw t persnalise the tuch screen system thrugh the Setup menu. The new InCntrl Tuch has sme additinal features: Swipe: Mve a fingertip ver the screen surface in a fast linear mvement. Drag: Tuch an bject and mve a fingertip ver the screen surface withut lsing cntact. The Reverse Park Camera n the New Jaguar XE can be persnalised, the custmer can chse t have the distance bars and reversing guidelines switched n r ff. T switch n the HD Surrund camera system, press the buttn n the leftside f the Tuch Screen r select Cameras in Extra features. The HD Surrund Camera System features include 360 Plan View, panramic Rear View, T Junctin view, Trailer reverse park guidance, Trailer hitch guidance and Includes the reversing camera system. If the custmer has specified Surrund Camera and Tw Assist, suggest anther appintment t take them thrugh the full set up and menus f the camera system. 5.2 Satellite Navigatin Demnstrate and Explain: Features and functins f the Navigatin System (InCntrl Tuch). Explain that access t the navigatin screen is frm the Hme Page by pressing the displayed ( sft ) NAVIGATION key fllwed by the Agree Screen. Encurage the custmer t use POI r Pst Cde destinatins, which are the easiest methds. There are ther destinatin ptins such as Address, Map, Crdinates, Previus and Memry. Time permitting, demnstrate sme f the advanced features f the Navigatin System such as Stpvers and Ge Crdinates. The InCntrl Tuch system is an SD card Navigatin system. The Navigatin SD card reader is lcated in the frnt centre cubby bx. InCntrl Tuch screens (main, map, settings) are visually different t previus systems but the functins are the same r similar with sme new additins e.g. 3D City Mdels and 3D Landmarks. NOTE: the InCntrl Tuch SD Navigatin system has an extensive set-up menu which allws the custmer t custmise varius aspects f the navigatin display. Infrm the custmer that the system has been prgrammed t its base settings and shuld they need further help persnalising the screen an appintment can be arranged fr a time which best suits them.

19 5.3 Bluetth Demnstrate and Explain: Bluetth and Pairing Check that the custmer is using the same phne as n the Custmer Persnalisatin Sheet. If nt, check the new phne cmpatibility n the website. Check that the Bluetth feature n the handset is switched ON. Allw the custmer t pair the phne. Adjust the phne settings t allw it t cnnect autmatically whenever the custmer enters the vehicle. NOTE: Sme phnes ccasinally lse cnnectin and have t be paired again. Bluetth can als be used t stream music frm cmpatible devices. Fr mre infrmatin please see sectin 6.2 Media Hub. Demnstrate hw t make and end a call using the steering wheel cntrls and Tuch Screen. Demnstrate hw t display the phne bk n the Tuch Screen using the steering wheel cntrls and tuch screen. NOTE: The custmer may experience a ne minute delay befre they can access their phne bk using the vice tags they have set. The system uses this time t build the new vice recgnitin directry. During this perid, custmers will still be able t use the Call Cntact feature. If the custmer mentins that cntact numbers are missing frm their phnebk, check that their cntact data is taken frm the SIM card and nt just the phne memry. 5.4 Climate Cntrl Demnstrate and Explain: Climate Cntrl System Cntrls Features Explain that the Aut mde is the recmmended setting that achieves the greatest benefit frm the system. After setting the temperatures, the Climate Cntrl System will attempt t maintain these temperatures at all times. Explain that the Max (defrst) Key perates maximum defrst and switches n the frnt screen and rear windw heaters. Explain the Aut and Manual settings f the Air Recirculatin feature. The sensitivity f the Aut setting can be adjusted n the Tuch Screen. 5.5 Vice Cntrl Demnstrate and explain: Vice functins T start a vice sessin, briefly press the vice buttn n the steering wheel. The Teleprmpter list will appear n the Tuch screen. T cancel a vice sessin, press and hld the Vice buttn. NOTE: Briefly press the Vice buttn during a vice sessin, t interrupt audible feedback then wait fr the tne t sund befre giving the next cmmand. A teleprmpter list prvides feedback and available cmmands fr each stage f the vice sessin. A vice symbl indicates that a cmmand is available. Wait fr the symbl t appear and a tne t sund befre saying a cmmand. NOTE: As the cmmands are listed befre the system is ready t listen, it is imprtant t wait fr the vice symbl t appear, befre saying a cmmand.

20 SECTION DAB Radi Demnstrate and Explain: Digital Radi DAB radi ffers greater chice f channels and statins. There are still sme lcatins where n signal is prvided. If the vehicle mves int ne f these lcatins receptin will be lst and a hiss/crackling sund will be heard. This is nt a Jaguar specific cncern since it affects all manufactures in exactly the same way. Demnstrate hw t search fr DAB channels using the scrll arrws n screen. The system will autmatically search fr the statins with the strngest signal. T initiate this first select the Statins sft key then Refresh DAB statin list sft key frm the Tuch Screen. Pre-set statins are available n DAB allwing favurite statins t be stred in the same way as n FM. Sme statins and channels ffer sub-channels; this further widens the custmer s chice. NOTE: On the new InCntrl Tuch system if DAB signal drps ff it will pick up the statin frm FM if available. The custmer may ntice this as it appears as if tw statins are playing at the same time - the same music, just ut f sync (just fr a secnd). 6.2 Media Hub Demnstrate and Explain: Media Hub Cnnect an ipd and demnstrate hw t navigate thrugh the flders. Custmers familiar with ipds will quickly understand the menu structures, which almst mirrr thse used n the ipd. The Media Hub allws the cnnectin f ipds, USB memry sticks and MP3 players. Nt all MP3 players are cmpatible with the system. There is ne dedicated cnnectin fr bth ipds and USB devices. This is lcated in the centre cubby bx, which als cntains a 3.5mm AUX prt. Once cnnected the ipd/usb device is cntrlled thrugh the Tuch-screen. There is n Tuch Screen cntrl fr the AUX prt, which requires manual adjustment f whatever device is cnnected. When cnnected, the ipd r iphne battery will charge. Bluetth audi streaming prvides wireless play and (dependant n device) music cntrl f a Bluetth device using the Tuch Screen and the Interactive steering wheel cntrls. NOTE: With the ignitin turned OFF, custmers may access the audi system fr 3 minutes due t the battery management system.

21 SECTION InCntrl Prtect*: Activatin *InCntrl Prtect (frmerly knwn as InCntrl Remte) Retailer t carry ut: Registratin Cnnectin Activatin Retailer care pints F-TYPE InCntrl Prtect is a standard feature (ptinal in certain markets) within the InCntrl Tuch and InCntrl Tuch Plus Inftainment systems. NOTE: The retailer must carry ut the fllwing actins befre the custmer takes wnership f their vehicle. REGISTER the custmer n the InCntrl Admin Website using the Vehicle Identificatin Number (VIN) and custmer details, such as their address and telephne number. The InCntrl Admin Website can be accessed thrugh the Dealer Cmmunicatin Prtal. Once the vehicle and custmer infrmatin has been entered, the Website will prmpt the retailer t g t the vehicle t cnnect the vehicle t the accunt. This step can be cmpleted nw r at a later pint. Ensure the vehicle is in an area with gd mbile receptin. Nte: if the retailer wuld like t cmplete the step later, they shuld nt click Get Started. CONNECT the vehicle t the accunt. Cntinue the next step in the InCntrl Admin Website and click Get Started. When prmpted t d s, g t the vehicle and press the Optimised Jaguar Assistance buttn n the left hand side f the verhead cnsle fr ten secnds. The buttn will flash rapidly nce it is pressed and then, after abut ten secnds will start t flash mre slwly, indicating that it is attempting t cnnect the user accunt. Release the buttn and then there will be a lng flash fllwed by a shrt flash t indicate success. ACTIVATE the accunt by returning t the InCntrl Admin Website. Cnfirm the custmer details and the system will autmatically send the custmer an activatin . Advise the custmer that they need t pen the activatin and accept the Terms and Cnditins t cmplete Activatin. Infrm the custmer that they shuld dwnlad the Jaguar InCntrl Remte Smartphne App t enjy all the InCntrl Prtect features. (The Smartphne App is available frm Apple itunes and Ggle Play). If the custmer has their smartphne, encurage him/her t cmplete set up n site. NOTE: On sign in this app will be autmatically cnfigured with the crrect vehicle setting frm Jaguar s registratin system. Fr example, if a custmer has tw cars ne with Premium functinality and ne withut, he can use the same app and it will shw him the crrect feature depending n which car he selects. Features and functins are detailed in sectins 7.3 and

22 7.2 InCntrl Prtect: Overhead cnsle buttns Explain : The buttn peratin Explain the verhead cnsle buttn peratin and shw the custmer the lcatin f the SOS Emergency Call buttn and Optimised Jaguar Assistance buttn, shwing them hw t pen the buttn flaps. T use the buttns, press and hld fr tw secnds. The time taken fr the call t cnnect will depend n the level f mbile netwrk cverage the buttn will flash amber t indicate that it is attempting t cnnect. If it fails t cnnect the custmer shuld retry. In the unlikely event that a custmer will need radside assistance, they can press the Optimised Jaguar Assistance buttn (left hand side) and will autmatically be cnnected t a Jaguar Assistance peratr wh will direct the breakdwn service directly t their vehicle s precise GPS lcatin. In an emergency every secnd can cunt. If a custmer is invlved in an accident Jaguar s SOS Emergency Call will rapidly bring the emergency services t their exact lcatin. This feature can be activated in tw ways: 1. In the event f a crash in which the airbags are deplyed, the SOS Emergency Call will be sent autmatically. 2. A manual SOS Emergency Call can als be made by pressing the SOS buttn (right hand side) if anther emergency shuld ccur e.g. witnessing an accident r a passenger requiring attentin. The SOS Emergency Call buttn and the Jaguar Assistance buttn shuld nly be pressed when assistance is genuinely required. Advise the custmer that they can view Hw T vides nline t remind themselves f hw the features wrk. These are available at

23 7.3 InCntrl Prtect : InCntrl Remte App Demnstrate and Explain: The InCntrl Remte Smartphne App features using the Dem mde NOTE: Retailer sales staff must have a smartphne laded with the InCntrl Remte Smartphne App in rder t guide the custmer thrugh the features/peratin f InCntrl Prtect. Frm the Landing/Hme Page demnstrate hw t access the varius features within the applicatin. Checking fuel level Find yur vehicle Dwnlad yur jurney lgs fr business expenses at the tuch f a buttn Receive alerts abut yur vehicle s status (vehicle unlcked) allwing yu t return and secure yur vehicle. NOTE: Advise custmer f phne app cmpatibility with iphne 3GS and abve (ios 6 and abve) and Andrid (Andrid v4.0 and abve).

24 7.4 InCntrl Prtect : InCntrl Remte Premium Demnstrate and Explain: The additinal benefits which the InCntrl Remte Premium features bring t the custmer using the Dem mde The New Jaguar XE s engine can be remtely started and the car s climate cntrl activated, t heat r cl the vehicle t the desired temperature. The target temperature can be selected via the App screen. A request is then sent via an encrypted signal t a central server, which in turn will send an encrypted signal t the car t start the engine, activate the climate cntrl and bring the interir t the desired temperature. Once remtely started, the engine will stay running fr 30 minutes (start feature can be cancelled via the app) befre switching ff. In rder t drive away, the driver must unlck the car and depress the brake pedal. This will mve the car int a nrmal driving mde, s that the car can be driven. If the New Jaguar XE is remtely started then the vehicle remains lcked with the alarm still active. In rder t avid untward attentin being drawn t the car, all exterir lights remain ff. Inside the car, nly the Instrument Cluster is illuminated (which is a legal requirement) while the tuchscreen, in-car entertainment system, and all ther lighting remain switched ff. Fr security reasns, if a frced entry is detected r if any ther driving cntrls, (such as the thrttle pedal), are perated, then the engine will shut dwn. Because this feature invlves remtely starting the engine, certain limitatins apply. Fr example, if the New Jaguar XE is very lw n fuel, then the engine will nt start. Nte: Remte Engine Start is legally allwed in all markets with the exceptin f Germany, France, Australia, Austria, Saudi Arabia, UAE Nte that this feature is nt available with the New Jaguar XE Manual. The New Jaguar XE can be remtely lcked r unlcked. If the wner sends an instructin t lck the car then the glbal clse functin will als autmatically clse the windws, even if this feature has been deactivated by the wner (dependent upn market applicability f this feature). The unlck cmmand will unlck the driver s dr remtely. If n actin is taken the car will relcked after 45 secnds. Fr security reasns, the InCntrl Remte App requests a PIN befre the Start/ Lck r Unlck request can be sent t the car.

25 7.5 InCntrl Secure Explain: The benefits f adding InCntrl Secure If the custmer has purchased InCntrl Secure, explain that in the event f a Theft Ntificatin, the Secure Operating Centre will alert them by phne. Once a theft is cnfirmed, the Secure Operating Centre will liaise with the plice n the custmer s behalf, fr a swift and safe recvery f the vehicle. Infrm the custmer f the Service Mde and Transprt Mde features. These can be activated thrugh the Remte Smartphne App and allw Stlen Vehicle Tracking t be temprarily disabled by the wner whilst the vehicle is being serviced r, fr example, being transprted n a ferry. Explain that if the custmer frgets t activate Service Mde r Transprt Mde in these situatins, then it is likely that a false Theft Ntificatin will be triggered. Similarly, it is imprtant t remember t turn Service Mde and Transprt Mde ff nce they are n lnger required. Remember if yu are delivering the car t the custmer n a trailer yu shuld ask the wner t put the car int Transprt mde. 7.6 InCntrl Wi-Fi Explain: The benefits f adding InCntrl Wi-Fi If Wi-Fi has been purchased, explain that when there is 3G Mbile Netwrk cverage, InCntrl Wi-Fi will allw up t eight devices t read s, brwse the internet and dwnlad cntent simultaneusly. Advise the custmer that they will need t btain an additinal SIM card frm their mbile service prvider. The custmer shuld cntact their mbile netwrk prvider and ask what steps are necessary t activate the new SIM as these may differ by netwrk. Shw the custmer the lcatin f the SIM card slt and explain that the SIM card must be installed crrectly. Explain that the Wi-Fi set-up is cmpleted by using the Wi-Fi Settings, fund in the Extra Features menu n the vehicle Tuch-screen. This allws the custmer t enable / disable the Wi-Fi netwrk and data raming. The netwrk ID and passwrd will als be displayed here.

26 7.7 InCntrl Apps Explain and demnstrate : The benefits f adding InCntrl Apps NOTE: Ensure that if the custmer has purchased the InCntrl Apps feature they have dwnladed the InCntrl launcher app n t their smartphne prir t handver. InCntrl Apps brings the cnvenience f smartphne apps int the vehicle. By cnnecting a smartphne with a USB cable t the dedicated InCntrl Apps USB slt and via Bluetth (fr music streaming apps), apps ptimised fr in-vehicle use will functin n the vehicle s tuch screen. The smartphne will be charged thrugh the USB cable. InCntrl Apps is supprted by Apple iphne 5 nwards running ios7 and Andrid phnes running v4.0 (als knwn as Ice Cream Sandwich ) nwards. A variety f apprved vehicle-ptimised apps, such as Cntacts, Maps, Calendar and Music Player, will be available, with third party vehicleptimised apps being released ver time t ensure a cntinually fresh and relevant user experience.

27 At the Pint f Order always... Set realistic expectatins as t likely delivery time frame and date. Advise all apprpriate persnnel f the time frame, peridically cntacting the custmer t recnfirm. Advise staff members prmptly if there is a change. Advise the custmer that a cmprehensive new-vehicle handver will take apprximately 1.5 t 2 hurs and ensure that they can cmmit t this time. If they are unable t set aside the full time, be clear that they must reschedule the delivery. Be curteus but firm. Be sure t request and recrd all vehicle persnalisatin preferences, s the vehicle will be prperly prgrammed fr handver. Between Sale and Delivery always... Track the rder, check the delivery date cmmitment and recnfirm with the custmer. Cmplete the Custmer Persnalisatin Recrd (lcated n TOPIx) and recrd custmer preferences fr the available settings. Just befre Delivery always... Schedule the vehicle fr PDI, persnalisatin set-up, accessry installatin, full tank f Petrl and all details are crrect. Check all when cmplete. The day befre delivery, recnfirm delivery arrangements with the custmer. On the day f Delivery always... Set time aside prir t the custmer appintment/delivery. Be rganised. Check the vehicle fr general cnditin, cleanliness, accessries and persnalisatin preferences. Adapt the handver t the time available. Cmplete the purchase and finance dcuments and sign. Fr a mre memrable experience, cver the vehicle alngside a welcme bard displaying the custmer s name. Take a pht f the key handver. Place a small gift inside the car; Jaguar mement, flwers, favurite CD/DVD. Intrduce the custmer t the Owner Literature Pack: Owner s Handbk and all applicable supplemental manuals and Service Prtfli New-Vehicle Warranty, Crrsin Perfratin Warranty, Radside Assistance Service Interval Requirements Intrduce the custmer t Service persnnel. If direct intrductins are nt pssible, give the custmer a printed sheet prviding cntact details f the key Service persnnel. If time is shrt, priritise the handver feature explanatins. Schedule a fllw-up appintment t cmplete and cver the remaining items. After Delivery... The perid f time just after delivery is when mst custmers have the mst questins regarding the peratin f their new vehicle. 2 t 4 days - Cntact yur custmer and answer any questins they may have. Jaguar may survey the custmer after delivery. 2 t 3 weeks - Nw that yur custmer has becme familiar with their new vehicle, cntact them again t answer any additinal questins. D nt hesitate t schedule an appintment if necessary t prvide anther pprtunity t clarify the peratin f any feature that may be unclear. Jaguar may again survey the custmer several weeks after delivery.

28 The New Jaguar XE 16MY HANDOVER & REFERENCE GUIDE