2018 OPERATIONS REPORT

Transcription

1 2018 OPERATIONS REPORT

2 2018 ANNUAL SUMMARY With all the technology involved in operating a productive 811 center, it seems that every year sees new implementation of programs and process. This past year, 2018,was no exception to that rule. Although the overall locate requests volume was down from previous years, there was still a great deal of activity keeping the Alabama 811 staff busy in our goal to provide quality services for both our utility members and the excavating community. These included projects such as: Implementation of new cloud based telephone switch for business continuity purposes GIS Databases migrated to cloud base platform for business continuity purposes Voluntary Positive Response Program Continued growth of web portal ticket entry to an average of 54% monthly Addition of damage prevention education staff Increase use of Mock Line Strikes for APACT Pipeline Awareness Training Implementation of online polling for APACT meetings Development and implementation of member contact database platform Promotional 811 Hot Air Balloon events across the state Coordinated Alabama Damage Prevention Summit with educational tract with the GIS Association of Alabama Migrated to fully insured employee insurance program saving approximately 30% on premiums Developed digital newsletter Targeted social media promotions and educational messages Many states across the Southeast saw a reduction in the annual growth in locate request over the previous year. However, even with our flat growth in 2018, we had two record breaking months in May and August, processing just under 56,000 locate requests during those months and we processed nearly 585,000 locate requests with an average answer of 21 seconds for the year. As we move into 2019, we expect a continued increase in locate requests and excavation activity within the state. We will continue to focus on potential legislative action to improve the overall damage prevention program within the state, membership recruitment to better serve the excavation community and protect the underground facilities from damage and quality education programs. As always, we thank our membership and the excavating community for making safety a top priority and always contacting 811 before any excavation project. Annette R. Reburn Executive Director

3 ALABAMA 811 MEMBERSHIP LIST AT&T/D AT&T/T Air Products & Chemicals Alabama Department of Transportation Alabama Power Company Alabama Wastewater Systems, LLC Alabaster, City of Alabaster Water Board AlaTenn Pipeline Company Albertville Municipal Utilities Board Alexander City, City of American Midstream American Midstream (Alabama Intrastate), Inc. American Traffic Solutions American Water Andalusia Utilities Board Anniston Water Works and Sewer Board Arapaho Communications, LP Ardmore Telephone Ashford, City of Ashton Place Apartments Athens Utilities, City of Auburn Water Works Board, City of Bakerhill Water Authority Baldwin County Commission Baldwin County EMC Baldwin County Sewer Service Bay Gas Storage Company, Inc. Bayou La Batre Utilities Bear Creek/Hackleburg Housing Authority Beauregard Water Authority Belforest Water System Berry, Town of Berry Housing Authority Bessemer Water Beulah Utilities District Bioflow Russell Lands, Inc. Birmingham Water Works Black Belt Energy Black Box Network Services, Inc. Gov. Solutions Black Warrior Electric Black Warrior Methane Corporation Blount County Water Authority Boaz Gas Board Boaz Water and Sewer Board Boston, Housing Authority of BP Products North America Breitburn Operating Brent Utilities Board, City of Brewton, City of Bridgeport Utilities Bright House Networks Brindlee Mountain Telephone Company Brookside, Town of Buckeye Partners LP Buhl, Elrod & Holman Water Authority Butler, Town of Utilities Board Cable Alabama Corporation Cable One Cable Options Calera Gas, LLC Calera Water & Gas Board Camellia Communications Camp Hill, Town of Canadian National Railway Carbon Hill Housing Authority Carbon Hill Utilities Board Carroll s Creek Water Authority Cave Spring, City of Central Alabama 10 Central Alabama Electric Cooperative Central Talladega County Water District Central Water Works Centreville Water CenturyLink CenturyTel of Alabama Charter Communications of Alabama Charter Communications Lanett Cherokee Electric Cooperative Cherokee Water and Gas Department Childersburg Water, Sewer & Gas Board Children s of Alabama Chilton Water Authority CITGO Petroleum Corporation Clarke-Mobile Counties Gas District Cleburne County Water Authority Coffee County Water Authority Coker Water Authority, Inc. Colbert County Rural Water System Colonial Pipeline Columbiana, City of Columbiana Water Board Comcast Cable Communications (Dothan) Comcast Cablevision of Gadsden Comcast Cablevision (Huntsville) Comcast Cablevision (Mobile) Comcast Cablevision of the Shoals Comcast Cablevision (Tuscaloosa) Cooperative District for Northeast Alabama Gas Coosa Valley Electric Cooperative Coosa Valley Water Supply Cordova Water and Gas Covington Electric Cooperative, Inc. Cowarts, Town of Crown Castle Cullman County Water Department Cullman Electric Cooperative Cullman-Jefferson Counties Gas District

4 ALABAMA 811 MEMBERSHIP LIST Cullman Power Board Cullman Water Department, City of Dadeville Housing Authority Dadeville Water Supply & Gas Board Daphne Utilities Board, City of DCP Midstream, LLC Decatur Housing Authority Decatur Utilities DeKalb-Cherokee Counties Gas District Demopolis CATV Company Demopolis Water Works and Sewer Board Denbury Onshore LLC Diverse Power Dixie Electric Cooperative Dixie Pipeline Company Dora Utilities Dothan Utilities Douglas Pipeline Douglas Water Authority Drummond Company, Inc. DukeNet Communications, LLC East Alabama Water District East Central Baldwin Water Authority East Central Gas District East Cullman Water System East Lowndes Water Association Englewood Hulls Water System EnLink Midstream Enterprise Products Tri-State Enterprise Public Works, City of Enterprise Water Works Board Enviro-Systems, LLC Escambia Operating Company, LLC Eufaula Water Works & Sewer Board Eva Sewer Dept, Town of Exxon Mobil Corporation Fairhope Utilities Falkville, Town of Farmers Telephone Co-Op, Inc. Fayette Gas Board Fayetteville Water Authority Five Point Sewer District Flint Electric Membership Corporation Flomaton, Town of Florala Gas Department Florence, City of Florence Housing Authority Florida Gas Transmission Company Fort Payne Water Works Freebird Gas Storage Freemanville Water System, Inc. Frontier Communications of Alabama Frontier Communications of Lamar Co. Frontier Communications of the South Fultondale Gas Board Garden City, Town of Genesis Crude Oil, L.P. Geneva County Gas District Georgiana Housing Authority Gilbertown, Utilities Board of Gordo, Town of Grand Bay Water Works Board, Inc. Graysville Utilities Greenhill Water & Fire Protection Authority GC&E Systems Group, Inc. GTC, Inc. Guin Housing Authority Gulf Shores, Utilities Board of the City of Gulf South Pipeline GulfSafe Gulfstream Natural Gas System, LLC Gulf Telephone Company Guntersville Electric Board Guntersville Water Board Haleyville Housing Authority Hamilton Blvd, LLC / Crowder Gulf Hamilton Housing Authority Hamilton Water & Sewer Dept., City of Hanceville Housing Authority Harbor Communications, LLC Harpersville Water Board Hartselle Utilities Board Harvest Monrovia Water Authority Hayneville Telephone Company, Inc. Hilcorp Energy Company Hoover, City of Huguley Water and Fire Protection Hunt Refining Company Huntsville, City of Huntsville, City of Water Pollution Control Huntsville Housing Authority Huntsville Utilities, Electric, Gas and Water InLine Integra Water Interstate Fibernet Iris Networks Jabsco Oil Operating, LLC Jacksonville Gas Water & Sewer Board Jemison Water Department Jenkins Brick Company Joe Wheeler EMC Johnson Crossing Water System Kinder Morgan Knology/Dothan KNOLOGY of Montgomery KNOLOGY Columbus, GA Lafayette, City of Lamar County Gas District

5 ALABAMA 811 MEMBERSHIP LIST Lamar County Water System Land and Natural Resources Development, Inc. Lanett, City of Lanett Housing Authority Lemoyne Water System, Inc. Liberty Utilities (Peach State Natural Gas) Corp. Limestone County Water & Sewer Authority Lincoln, City of Linde Gas, Inc. Linde, LLC Linden, City of Lindsey Communications Lineville Housing Authority Lineville Waterworks and Sewer Board Livingston, City of Utility Board Loachapoka Water Authority Loxley, Town of Lynn Water Works M2 Connections, a division of JKM Consulting, Inc. Madison, City of, Public Works Department Madison, City of Water and Wastewater Magellan Midstream Partners, L.P. Maplesville Waterworks & Gas Board Marathon Petroleum - MPLX Terminals Marshall County Gas District Marshall Dekalb Electric Cooperative MCB Water Authority MCI Telecommunications McCall Water System, Inc. Mediacom Mediacom Huntsville Millry Telephone Company, Inc. Mitchell Water System, Inc. Mobile, City of Mobile Area Water and Sewer Service Mobile County Water, Sewer and FPD MonCre Telephone Cooperative, Inc. Monroe Gas Storage, LLC Monroeville Water Works Montevallo Water Works Moulton Gas Board, Town of Moundville Telephone Mount Vernon Water & Gas Mulga, Town of Muscle Shoals Electric Board Muscle Shoals, Utilities Board of the City of Myrtlewood Water System National Telephone of Alabama DBA TEC New Brockton Water Works & Sewer Board New Hope Telephone Cooperative New Site, Town of North Alabama Gas District North Baldwin Utilities Northeast Morgan County Water Authority Northport Utilities, City of Northwest Alabama Gas District Notasulga, Town of Oakman Telephone Otelco Telephone, LLC Otelco Telephone, LLC / Blountsville Division Otelco Telephone, LLC / Walnut Grove Oneonta Utilities Board Opelika Housing Authority Opelika Power Services Opelika Water Works Opp Housing Authority Orange Beach Wastewater Treatment Plant Orange Beach Water Authority Owassa Brownville Water Authority Owens Cross Roads Water Authority Palmer Petroleum, Inc. Park City Water Authority Parker Creek Water Company LLC Pea River Electric Cooperative Perdido Bay Water, Sewer & FPD PGP Operating, LLC Phil Campbell Water Works & Sewer Board Pickens County Natural Gas District Pickens County Water Authority Piedmont Water, Gas & Sewer Board Pine Belt Telephone Company Pine Bluff Water Authority Pine Energies, Inc. Pioneer Electric Cooperative, Inc. Plains Marketing, LP Plantation Pipeline Company Poarch Creek Indians Utilities Authority Praxair, Inc. Priceville, Town of Prichard Water and Sewer Board, City of Red Bay Water and Gas Riviera Utilities Roanoke Telephone Company Roanoke, Utilities Board of the City of Robertsdale, City of Rockford Water & Gas Russellville Gas Board Saraland Water Service Satsuma Water & Sewer Scottsboro Electric Power Board Scottsboro Housing Authority Scottsboro Water, Sewer & Gas Board Sellers Station Water System Selma Housing Authority SG Resources, Mississippi, LLC Sheffield Utilities Shelby County Water Services Shell Chemical

6 ALABAMA 811 MEMBERSHIP LIST Silverhill, Town of Singing River Electric Cooperative Sklar Exploration Co. LLC Slocomb Water Works & Sewer Board Smiths Water and Sewer Authority Somerville, Town of South Alabama Electric Cooperative South Alabama Gas District South Alabama Utilities Southcross Energy GP, LLC Southeast Alabama Gas District Southeast Supply Header Southern Earth Sciences, Inc. Southern Light, LLC Southern Natural Gas Southern Pine Electric Cooperative Southern Company Pipelines Southwest Alabama Water Authority Spanish Fort Water System Spectra Energy Transmission Spire Alabama Spire Gulf Spring Valley Water System Sprint Stevenson, Utilities Board of the Town of Stewartville Water Authority Sulligent Housing Authority Sumiton Gas Board Summerdale, Town of Summit Alabama Operating Company Sylacauga Housing Authority Sylacauga Utilities Board SyncGlobal Telecom Talladega Housing Authority Talladega Water and Sewer Board Tallapoosa River Electric Cooperative Tallassee, City of Tallassee Housing Authority TDS Telecom Butler, Goshen, Grove Hill TDS Telecom - Centre Telepak Networks, Inc. Tenaska Alabama Partners, LP Tennessee Gas Pipeline Company Texas Eastern Transmission Corp. Thorsby, Town of Time Warner Cable Dothan & Enterprise Tiya Support Services, Inc. Tombigbee Electric Cooperative, Inc. Transcontinental Pipeline Tri Community Water System Troy Cablevision, Inc. Troy, City of Trussville Utilities Turnerville Water and F.P.D. Tuscaloosa, City of Tuscumbia Heights Apartments Tuscumbia Housing Authority Tuscumbia Public Works, City of Tuscumbia Utilities Tuskegee, Utilities Board of Union Springs Telephone Company Union Springs Utilities Uniti Fiber, Inc University of Alabama University of Alabama in Huntsville Upper Sand Mountain Gas District & Dekalb- Urban Oil & Gas, LLC Uriah Water System U S Amines US Steel Utility Safety and Design, Inc. (USDI) VAW Water System, Inc. Vernon Housing Authority Vernon Water and Sewer Board Venture Oil and Gas, Inc. Vina Natural Gas Vincent Water Board, Town of W & T Offshore, Inc. Wadley, Town of Wall Street Water Authority Walnut Hill Water Authority Walter Black Warrior Basin, LLC Warrior River Water Authority Weatherly Utility Services, LLC Wedowee, Town of West Escambia Utilities West Jefferson Gas System West Morgan East Lawrence Water Authority Wheeler Basin Natural Gas Whitehouse Water System Wide Open West Wilcox County Gas District Williams Field Services Wilton, Town of Windstream Communications, Inc. Winfield Housing Authority Wiregrass Electric Cooperative York, City of Zayo Group, LLC TOTAL MEMBERSHIP 423 December 2018

7 ASSOCIATE MEMBERS USIC LOCATING SERVICE, INC Arbor Street, Suite 200 Omaha, NE (800) STAKE CENTER LOCATING, INC Directors Row Salt Lake City, UT Contact: Tony Belford (801) SUPPORTING MEMBERS ALABAMA UTILITY PROTECTION SERVICES, INC th Avenue N, Suite 4 Oneonta, AL (205) aupsllc@gmail.com GO LOCO PROMOS 1446 Montgomery Hwy Suite B Vestavia, AL Contact: Karen Vernon (205) PROJECT RESOURCES GROUP (PRG) 1819 East Blvd Charlotte, NC Contact: Vince Fierimonte (910) vfierimonte@prgconsulting.net SAIN ASSOCIATES 2 Perimeter Park South Suite 500 E Birmingham, AL Contact: Dan Mellott (205) dmellott@sain.com

8 ASSOCIATE MEMBERS USIC LOCATING SERVICE, INC Arbor Street, Suite 200 Omaha, NE (800) STAKE CENTER LOCATING, INC Directors Row Salt Lake City, UT Contact: Tony Belford (801) SUPPORTING MEMBERS ALABAMA UTILITY PROTECTION SERVICES, INC th Avenue N, Suite 4 Oneonta, AL (205) aupsllc@gmail.com GO LOCO PROMOS 1446 Montgomery Hwy Suite B Vestavia, AL Contact: Karen Vernon (205) PROJECT RESOURCES GROUP (PRG) 1819 East Blvd Charlotte, NC Contact: Vince Fierimonte (910) vfierimonte@prgconsulting.net SAIN ASSOCIATES 2 Perimeter Park South Suite 500 E Birmingham, AL Contact: Dan Mellott (205) dmellott@sain.com

9 Alabama 811 Historicla Report of Locate Request Volume MONTH JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total 2015 INCR % 2016 INCR % 2017 INCR % 2018 INCR % 32,068 1,136 4% 36,658 4,590 14% 48,423 11,765 32% 46,020-2,403-5% 29,705-1,487-5% 39,195 9,490 32% 45,647 6,452 16% 43,547-2,100-5% 37, % 45,498 8,411 23% 54,470 8,972 20% 50,980-3,490-6% 39,257 1,223 3% 44,446 5,189 13% 50,372 5,926 13% 53,476 3,104 6% 39, % 47,007 7,237 18% 54,874 7,867 17% 55,903 1,029 2% 43,875 5,837 15% 53,883 10,008 23% 52,609-1,274-2% 53, % 43,053 2,900 7% 48,246 5,193 12% 48, % 52,382 3,642 7% 41,905 3,688 10% 54,333 12,428 30% 53, % 55,959 2,534 5% 41,443 3,137 8% 47,354 5,911 14% 45,382-1,972-4% 44, % 38, % 45,584 6,685 17% 51,558 5,974 13% 52,999 1,441 3% 29,898 1,176 4% 43,669 13,771 46% 43, % 40,236-2,986-7% 31, % 41,995 10,195 32% 35,590-6,405-15% 35, % 448,760 18,819 4% 547,868 99,108 22% 584,312 36,444 7% 584, %

10 65,000 Ticket Volume Comparison ,000 55,000 50,000 45,000 40,000 35, ,000 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

11 MONTH Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Alabama 811 Historical Report of Call Volume INCR. % 2015 INCR. % 2016 INCR. % 13, % 14, % 14, % 14, % 13, % 15,283 1,976 15% 17, % 16, % 18,631 1,662 10% 17,601-1,191-6% 18, % 18, % 18, % 17, % 18,982 1,079 6% 18,110 1,165 7% 18, % 19,987 1,005 5% 18, % 18, % 17,310-1,245-7% 16, % 17, % 19,528 1,837 10% 17, % 17, % 17, % 17, % 16,682-1,011-6% 18,843 2,161 13% 12, % 13,860 1,382 11% 16,537 2,677 19% 13, % 13, % 13, % 196, % 196, % 209,015 12,075 6%

12 Ticket Volume 12 Month Moving Totals , , , , ,000 Ticket Volume 450,000 Linear (Ticket Volume) 400,000 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16 Mar-17 Jun-17 Sep-17 Dec-17 Mar-18 Jun-18 Sep-18 Dec-18

13 28,000 27,000 Call Volume Comparison ,000 25,000 24,000 23,000 22,000 21,000 20,000 19,000 18,000 17,000 16,000 15,000 14,000 13,000 12,000 11,000 10,

14 250, ,000 Call Volume 12 Month Moving Totals 230, , , , , , , , ,000 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16 Mar-17 Jun-17 Sep-17 Dec-17 Mar-18 Jun-18 Sep-18 Dec-18

15 700, , Month Moving Total Call Volume compared to Locate Request Volume 500, ,000 Locate Request Volume Call Volume 300,000 Linear (Locate Request Volume) Linear (Call Volume) 200, ,000 Dec-15 Apr-16 Aug-16 Dec-16 Apr-17 Aug-17 Dec-17 Apr-18 Aug-18 Dec-18

16 EXCAVATOR LOCATE REQUESTS WITH LESS THAN 48 HOUR NOTICE 2018 TOTAL MONTH EMERGENCY SHORT NOTICE NORMAL LOCATE REQUESTS PERCENTAGE January 3,435 2,407 40,178 46,020 13% February 2,228 2,040 39,279 43,547 10% March 2,436 2,594 45,950 50,980 10% April 2,692 3,188 47,596 53,476 11% May 2,427 3,082 50,394 55,903 10% June 2,654 2,717 47,990 53,361 10% July 2,584 2,454 47,344 52,382 10% August 2,859 2,767 50,333 55,959 10% September 2,235 2,196 40,380 44,811 10% October 2,702 2,588 47,709 52,999 10% November 2,206 1,726 36,304 40,236 10% December 2,080 1,394 31,827 35,301 10% TOTAL 30,538 29, , ,975 10%

17 Average Speed of Answer Historical Chart January 0:16 0:16 0:17 February 0:14 0:19 0:18 March 0:18 0:25 0:38 April 0:21 0:25 0:37 May 0:29 0:22 0:30 June 0:25 0:19 0:20 July 0:21 0:19 0:15 August 0:17 0:14 0:13 September 0:16 0:17 0:12 October 0:21 0:18 0:13 November 0:24 0:19 0:19 December 0:15 0:15 0:14 Yearly Average 0:19 0:19 0:20

18 700,000 Remote Entry for Locate Requests , , , , , , , , , , , , , , , ,000 35% 41% 47% 52% 54% Total Locate Requests Total Remote Entry Requests

19 Gray denotes Non Active Members at Year End Member Code Jan-18 Feb Member Transmissions Mar-18 Apr-18 MEMBER TOTAL 405, , , , , , , , , , , ,034 5,098,192 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec YTD AIRP01 AIR PRODUCTS & CHEMICALS ,511 ALDT01 ALABAMA DEPARTMENT OF TRANSPORTATION 1,807 1,407 1,371 1,414 1,606 1,691 1,420 1, , ,697 AP ALABAMA POWER - BIRMINGHAM DIV. - APC1CL 14,164 12,857 14,036 14,678 15,066 15,219 13,442 13,873 11,033 13,791 10,733 9, ,613 APC1SH ,366 EASTERN DIV. - APC2CL 2,869 2,754 3,354 3,758 3,889 3,271 3,607 3,835 3,583 4,170 3,053 2,577 40,720 SOUTHERN DIV. - APC3CL 5,008 4,931 6,275 6,260 6,308 6,311 6,239 5,909 4,879 4,879 4,763 4,211 65,973 WESTERN DIV. - APC4CL 3,476 3,139 3,899 3,794 4,140 4,144 3,972 4,191 3,033 3,323 2,768 2,173 42,052 MOBILE DIV. - APC5CL 4,277 3,724 4,651 4,519 5,722 5,468 6,166 6,600 4,539 5,310 3,912 3,962 58,850 SOUTHEAST DIV. - APC6CL 1,787 1,948 2,177 2,597 2,584 2,257 1,968 2,303 1,795 1,746 1,495 1,470 24,127 FORT RUCKER ,251 APC9IT ,555 AMSL01 ALABAMA WASTEWATER SYSTEMS, LLC ,426 COAS01 ALABASTER, CITY OF ,322 ALAB01 ALABASTER WATER BOARD ,273 ALAB1E ALABASTER WATER BOARD - E ,236 ATPC01 ALATENN PIPELINE COMPANY ALEX01 ALEXANDER CITY, CITY OF ,873 AMUB01 ALBERTVILLE MUNICIPAL UTILITIES BOARD ,598 AMMS01 AMERICAN MIDSTREAM ,802 AMMS01 AMERICAN MIDSTREAM - emergency AMMS01 AMERICAN MIDSTREAM - Fax AMCH01 AMERICAN MIDSTREAM - CHATOM EPAI01 AMERICAN MIDSTREAM (ALABAMA INTRASTATE), INC AMTS01 AMERICAN TRAFFIC SOLUTIONS AMWT01 AMERICAN WATER ,233 AMWT01 AMERICAN WATER - emergency ANDL01 ANDALUSIA UTILITY BOARD ANWS01 ANNISTON WATER WORKS AND SEWER BOARD ,883 ARCM01 ARAPAHO COMMUNICATIONS, LP AMTC01 ARDMORE TELEPHONE , ,112 1,052 1,016 1,296 1,136 1, ,640 AMTC01 ARDMORE TELEPHONE - emergency ARPR01 CENTRAL ALABAMA ,014 CAWS01 ASHFORD, CITY OF ASHT01 ASHTON PLACE APARTMENTS ATTT01 A T & T - T 2,025 2,258 2,501 2,376 2,620 2,705 2,635 2,585 1,648 1,898 1,545 1,431 26,227 ATTD01 A T & T - D 38,992 36,753 42,837 44,865 47,029 45,163 44,061 46,733 37,297 44,469 33,654 29, ,347 ATHN01 ATHENS, CITY OF ,055 1,208 1,301 1,296 1,214 1,345 1,067 1,281 1, ,330 ATHN01 ATHENS, CITY OF - emergency EPPC01 ATLAS ENERGY AUBN01 AUBURN WATER WORKS 1,994 1,810 2,360 2,168 2,354 2,618 2,478 2,716 1,878 2,322 2,168 1,650 26,516 AUBN01 AUBURN WATER WORKS - emergency ,690 BHWA01 BAKERHILL WATER AUTHORITY BCCM01 BALDWIN COUNTY COMMISSION ,687 BEMC01 BALDWIN COUNTY EMC 1,892 1,871 2,165 1,936 1,922 1,647 1,645 1,795 1,626 2,220 1,646 1,383 21,748 BCSS01 BALDWIN COUNTY SEWER SERVICE, LLC 1,245 1,157 1,148 1,160 1,416 1,179 1,166 1,332 1,181 1,568 1, ,616 BALDWIN COUNTY SEWER SERVICE, LLC - Emergency BGSC01 BAY GAS STORAGE COMPANY, LTD BGSC01 BAY GAS STORAGE COMPANY, LTD. - Emergency BLBU01 BAYOU LA BATRE UTILITIES BGWA01 BEAUREGARD WATER AUTHORITY ,213 BFWS01 BELFOREST WATER SYSTEM ,004 BRGS01 BERRY, TOWN OF BRHA01 BERRY HOUSING AUTHORITY BSWS01 BESSEMER WATER SERVICE 2,085 1,781 1,838 1,469 1,458 1, , ,662 BEUL01 BEULAH UTILITIES DISTRICT BFRL01 BIOFLOW - RUSSELL LANDS, INC BHWT01 BIRMINGHAM WTR WORKS 10,551 9,181 9,552 10,345 10,903 11,307 9,580 9,861 7,938 10,302 8,260 7, ,289 BBEN01 BLACK BELT ENERGY BBNS01 BLACK BOX NETWORK SVCS, INC. - GOVERMENTAL SOLUTIONS BWEC01 BLACK WARRIOR ELECTRIC MEMBERSHIP CORPORATION BWEC01 BLACK WARRIOR ELECTRIC MEMBERSHIP CORPORATION - Emergency BWMC01 BLACK WARRIOR METHANE CORP BWMC01 BLACK WARRIOR METHANE CORP. - Emergency BCWA01 BLOUNT COUNTY WATER AUTHORITY ,393 BOZG01 BOAZ GAS BOARD ,768 BOZG01 BOAZ GAS BOARD - Emergency BZWS01 BOAZ WATER AND SEWER BOARD ,383 BOHA01 BOSTON, HOUSING AUTHORITY OF BPNA01 BP PRODUCTS PIPELINE NORTH AMERICA BRUB01 BRENT, CITY OF UTILITIES BOARD ,677 BRTN01 BREWTON, CITY OF ,544 BRPT01 BRIDGEPORT UTILITIES BHCA01 BRIGHT HOUSE NETWORKS - BIRMINGHAM 2,422 1,573 1,654 1, ,151 BHNT02 BRIGHT HOUSE NETWORKS 02 - EUFAULA ,939 BHNT03 BRIGHT HOUSE NETWORKS 03 - WETUMPKA ,654

20 Member Code Jan-18 Feb Member Transmissions Mar-18 MEMBER BHNT04 BRIGHT HOUSE NETWORKS 04 - ESCAMBIA/BALDWIN BHNT05 BRIGHT HOUSE NETWORKS 05 - GENEVA/COVINGTON BMTC01 BRINDLEE MOUNTAIN TELEPHONE CO ,025 BKSD01 BROOKSIDE, TOWN OF BUHL01 BUHL ELROD & HOLMAN WATER AUTHORITY BKPT01 BUCKEYE PARTNERS, LP ,818 BUTN01 BUTLER, TOWN OF UTILITIES BOARD CAAL01 CABLE ALABAMA 3,345 3,153 3,633 4,104 4,238 4,002 4,288 9,704 6,567 4,744 3,165 2,675 53,618 CAAL02 CABLE ALABAMA - 02 (PCL) , ,654 CABLE ALABAMA - E CAOP01 CABLE OPTIONS COAN01 CABLE ONE ,978 OGPO01 CALERA GAS, LLC CALR01 CALERA WATER & GAS BOARD ,273 CALR01 CALERA WATER & GAS BOARD - Emergency CMCM01 CAMELLIA COMMUNICATIONS ,490 CAMELLIA COMMUNICATIONS - E CPHL01 CAMP HILL, TOWN OF CNRW01 CANADIAN NATIONAL RAILWAY ,508 CANADIAN NATIONAL RAILWAY - E CHHA01 CARBON HILL HOUSING AUTHORITY CRHG01 CARBON HILL UTILITIES BOARD CCWT01 CARROLL'S CREEK WATER AUTHORITY ,094 CCWT01 CARROLL'S CREEK WATER AUTHORITY - E CVSP01 CAVE SPRING, CITY OF CAEC01 CENTRAL AL ELECTRIC CO-OP ,878 CAEC02 CENTRAL AL ELECTRIC CO-OP CAEC03 CENTRAL AL ELECTRIC CO-OP CAEC04 CENTRAL AL ELECTRIC CO-OP CAECCL CENTRAL AL ELECTRIC CO-OP ,166 CTWD01 CENTRAL TALLADEGA COUNTY WATER DISTRICT CWWI01 CENTRAL WATER WORKS, INC CNWS01 CENTREVILLE WATER WORKS & SEWER BOARD LVL301 CENTURYLINK 2,305 1,858 2,069 2,027 2,227 2,255 2,474 3,273 2,504 3,432 2,643 2,392 29,459 CTAL01 CENTURYTEL OF ALABAMA 3,743 3,419 4,076 4,381 4,598 4,249 4,312 4,704 3,909 4,103 3,288 2,830 47,612 CHAL01 CHARTER COMMUNICATIONS OF ALABAMA 24,741 23,145 27,037 28,293 29,200 28,677 27,160 27,989 21,852 26,506 20,844 18, ,899 CHLT01 CHARTER COMMUNICATIONS - LANETT ,952 CHCO01 CHEROKEE ELECTRIC COOPERATIVE CHWG01 CHEROKEE WATER AND GAS DEPARTMENT CTCH01 CHILDERSBURG WTR,SWR,& GAS BD ,665 CHDA01 CHILDREN'S OF ALABAMA CHWT01 CHILTON WATER AUTHORITY ,114 CTGO01 CITGO PETROLEUM CORPORATION CMGD01 CLARKE-MOBILE COUNTIES GAS DISTRICT ,833 CMGD1E CLARKE-MOBILE COUNTIES GAS DISTRICT - E CCWA01 CLEBURNE COUNTY WATER AUTHORITY ,034 CCWA01 CLEBURNE COUNTY WATER AUTHORITY - E CFCW01 COFFEE COUNTY WATER AUTHORITY CFCW01 COFFEE COUNTY WATER AUTHORITY - E CKWT01 COKER WATER AUTHORITY, INC CCRW01 COLBERT COUNTY RURAL WATER SYSTEM ,460 CCRW01 COLBERT COUNTY RURAL WATER SYSTEM - Emergency COLP01 COLONIAL PIPELINE ,844 COLP01 COLONIAL PIPELINE - emergency COLP02 COLONIAL PIPELINE COLP02 COLONIAL PIPELINE emergency COLP03 COLONIAL PIPELINE COLP03 COLONIAL PIPELINE emergency COLG01 COLUMBIANA GAS CBWB01 COLUMBIANA WATER BOARD CCGD01 COMCAST CABLEVISION OF GADSDEN , ,779 CCHV01 COMCAST CABLE-HUNTSVILLE 3,381 3,519 4,118 4,017 3,751 3,597 3,716 4,440 3,989 4,602 3,058 2,577 44,765 COMCAST CABLE - HUNTSVILLE - E CCMO01 COMCAST CABLE-MOBILE 1,819 1,552 1,903 1,932 2,558 2,791 3,400 3,697 1,979 2,381 1,790 1,925 27,727 CCFL01 COMCAST CABLEVISION OF THE SHOALS , ,048 1, , ,657 CCTU01 COMCAST CABLE-TUSC. 1,118 1,113 1,104 1,219 1,498 1,464 1,337 1, , ,049 CCDO01 COMCAST - DOTHAN ,360 CSIC01 CONSOLIDATED UTILITY SERVICES 65,382 61,203 71,062 73,620 77,139 74,248 71,307 74,638 58,987 70,456 55,492 49, ,707 CDNG01 COOPERATIVE DISTRICT FOR NORTHEAST ALABAMA GAS CVEL01 COOSA VALLEY ELECTRIC COOPERATIVE, INC ,428 CVWS01 COOSA VALLEY WATER SUPPLY DISTRICT CDWG01 CORDOVA WATER AND GAS CDWG1E CORDOVA WATER AND GAS - E CVEV01 COVINGTON ELECTRIC COOPERATIVE ,660 TOCW01 COWARTS, TOWN OF TOCW01 COWARTS, TOWN OF - E AFGP01 CROWN CASTLE ,098 CCWD01 CULLMAN COUNTY WATER DEPARTMENT ,782 CCWD01 CULLMAN COUNTY WATER DEPARTMENT - emergency CECO01 CULLMAN ELECTRIC CO-OP ,137 CUJG01 CULLMAN-JEFFERSON 2,568 2,348 2,378 3,075 2,850 2,294 2,564 3,026 2,323 3,304 2,489 1,942 31,161 CMPB01 CULLMAN POWER BOARD ,066 Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec YTD

21 Member Code Jan-18 Feb Member Transmissions Mar-18 MEMBER CUWT01 CULLMAN WATER ,345 DVHA01 DADEVILLE HOUSING AUTHORITY DVWG01 DADEVILLE WATER SUPPLY & GAS BD DPHN01 DAPHNE, CITY OF , ,816 DIGP01 DAUPHIN ISLAND GATHERING 0 - DCPM01 DCP MIDSTREAM, LLC DCHA01 DECATUR HOUSING AUTHORITY DECU01 DECATUR UTILITIES 1,238 1,194 1,156 1,444 1,560 1,324 1,306 1,418 1,074 1, ,422 DKCG01 DeKALB-CHEROKEE CO ,793 DKCG01 DeKALB-CHEROKEE CO.- emergency DMCA01 DEMOPOLIS CATV CO DWSB01 DEMOPOLIS WATER WORKS & SEWER BOARD DNBR01 DENBURY ONSHORE, LLC DNBR02 DENBURY ONSHORE, LLC DPWR01 DIVERSE POWER DPWR01 DIVERSE POWER - E DXEL01 DIXIE ELECTRIC COOPERATIVE ,632 DXEL01 DIXIE ELECTRIC COOPERATIVE - emergency DXPL01 DIXIE PIPELINE DXPL01 DIXIE PIPELINE-01 - emergency DXPL02 DIXIE PIPELINE DXPL03 DIXIE PIPELINE DORA01 DORA UTILITIES DTHN01 DOTHAN, CITY OF ,056 1, , ,046 DGPL01 DOUGLAS PIPELINE DGWA01 DOUGLAS WATER AUTHORITY ,044 DRCO01 DRUMMOND COMPANY, INC DNCM01 DUKENET COMMUNICATIONS ,386 EAWD01 EAST ALABAMA WATER DISTRICT ,200 ECBW01 EAST CENTRAL BALDWIN WATER AUTHORITY EAST CENTRAL BALDWIN WATER AUTHORITY - E ECNG01 EAST CENTRAL GAS ECWS01 EAST CULLMAN WATER SYSTEM, INC ,094 ELWA01 EAST LOWNDES WATER ASSOCIATION, INC EHWS01 ENGLEWOOD HULLS WATER SYSTEM ENLK01 ENLINK MIDSTREAM ENTP01 ENTERPRISE PRODUCTS OPERATING L.P ETSA01 ENTERPRISE PRODUCTS TRI-STATE CEPW01 ENTERPRISE PUBLIC WORKS, CITY OF EWWB01 ENTERPRISE WATER WORKS BOARD ESOP01 ESCAMBIA OPERATING COMPANY, LLC ENVSY01 ENVIRO-SYSTEMS, LLC EFWS01 EUFAULA WATER WORKS & SEWER BD ,121 TESD01 EVA SEWER DEPT, TOWN OF EXCO01 EXXON COMPANY, U.S.A. - Mobile Bay FRHO01 FAIRHOPE UTILITIES 1,259 1,300 1,326 1,337 1,524 1,313 1,286 1,453 1,480 1,788 1,439 1,088 16,593 FRHO01 FAIRHOPE UTILITIES - emergeny FKVL01 FALKVILLE, TOWN OF FTCI01 FARMERS TELEPHONE CO-OP, INC ,949 FAYG01 FAYETTE GAS FAYETTE GAS - E FVWA01 FAYETTEVILLE WATER SYSTEM FPSD01 FIVE POINT SEWER DISTRICT FEMC01 FLINT EMC ELECTRIC TNFL01 FLOMATON, TOWN OF FLGD01 FLORALA GAS DEPARTMENT FLGA01 FLORIDA GAS FLGA01 FLORIDA GAS 01 - emergency FLGA02 FLORIDA GAS FLGA02 FLORIDA GAS 02 - emergency FLHA01 FLORENCE HOUSING AUTHORITY FLHA FLORENCE HOUSING AUTHORITY - emergency FLEL01 FLORENCE ELECTRICITY DEPARTMENT , , , ,972 FLWS01 FLORENCE WATER & SEWER DPT ,750 FLSS01 FLORENCE STORM SEWER DEPARTMENT ,586 FLGS01 FLORENCE NATURAL GAS DEPARTMENT ,378 FPWW01 FORT PAYNE WATER WORKS FRAB01 FORT RUCKER/GC&E SYSTEMS GROUP, INC FBGS01 FREEBIRD GAS STORAGE FWSI01 FREEMANVILLE WATER SYSTEM, INC FCMA01 FRONTIER COMMUNICATIONS OF ALABAMA ,477 FCML01 FRONTIER COMMUNICATIONS OF LAMAR CO FCMS01 FRONTIER COMMUNICATIONS OF THE SOUTH ,169 FULG01 FULTONDALE GAS ,274 GCWS01 GARDEN CITY, TOWN OF GNCO01 GENESIS CRUDE OIL, L.P ,328 GCGD01 GENEVA COUNTY GAS DISTRICT GAHA01 GEORGIANA HOUSING AUTHORITY GILB01 GILBERTOWN, UTILITIES BOARD OF GILB01 GILBERTOWN, UTILITIES BOARD OF - emergency GDUT01 GORDO, TOWN OF GBWW01 GRAND BAY WATER WORKS, INC ,104 Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec YTD

22 Member Code Jan-18 Feb Member Transmissions Mar-18 MEMBER GBWW01 GRAND BAY WATER WORKS, INC. - emergency GRYG01 GRAYSVILLE UTILITIES ,361 GWFP01 GREENHILL WATER & FIRE PROTECTION AUTHORITY GWFP01 GREENHILL WATER & FIRE PROTECTION AUTHORITY - emergency GTCI01 GTC, INC GUHA01 GUIN HOUSING AUTHORITY GSUT01 GULF SHORES, UTILITIES BOARD OF THE CITY OF ,716 GSPL01 GULF SOUTH PIPELINE ,575 GSPL01 GULF SOUTH PIPELINE - emergency GSPL02 GULF SOUTH PIPELINE ,151 GSPL03 GULF SOUTH PIPELINE GSPL04 GULF SOUTH PIPELINE GSPL05 GULF SOUTH PIPELINE GULF01 GULF TELEPHONE CO. 1,523 1,444 1,717 1,794 1,784 1,558 1,551 1,734 1,464 1,918 1,454 1,269 19,210 GFSF01 GULFSAFE GSNG01 GULFSTREAM NATURAL GAS SYSTEM, LLC GSNG1E GULFSTREAM NATURAL GAS SYSTEM, LLC - E GVEB01 GUNTERSVILLE ELECTRIC BOARD GUWB01 GUNTERSVILLE WATER BOARD ,071 HKHA01 HACKLEBURG HOUSING AUTHORITY HYHA01 HALEYVILLE HOUSING AUTHORITY HBCG01 HAMILTON BLVD, LLC/CROWDER GULF ,157 HBCG01 HAMILTON BLVD, LLC/CROWDER GULF - emergency HMHA01 HAMILTON, HOUSING AUTHORITY OF CHWS01 HAMILTON WATER AND SEWER DEPT., CITY OF HCHA01 HANCEVILLE HOUSING AUTHORITY HANCEVILLE HOUSING AUTHORITY - E HBCM01 HARBOR COMMUNICATIONS ,388 HPWB01 HARPERSVILLE WATER BOARD HRSE01 HARTSELLE UTILITIES ,260 HRSE01 HARTSELLE UTILITIES - emergency HMWS01 HARVEST MONROVIA WATER SYSTEM ,027 1, ,202 HMWS01 HARVEST MONROVIA WATER SYSTEM - emergency HTCI01 HAYNEVILLE TELEPHONE COMPANY, INC HAYNEVILLE TELPHONE COMPANY, INC. - E HLEN01 HILCORP ENERGY COMPANY HOVR01 HOOVER, CITY OF ,592 HUWT01 HUGULEY WATER AND FIRE PROTECTION HUWT01 HUGULEY WATER AND FIRE PROTECTION - E HUNT01 HUNT REFINING CO HUNT01 HUNT REFINING CO. - emergency HUNT02 HUNT REFINING CO HVLM01 HUNTSVILLE, CITY OF - LANDSCAPE MANAGEMENT 3,246 3,351 4,005 4,058 3,865 3,652 3,671 4,231 3,867 4,519 3,051 2,651 44,167 HVWP01 HUNTSVILLE, CITY OF - WATER POLLUTION CONTROL HVHA01 HUNTSVILLE HOUSING AUTHORITY HVHA01 HUNTSVILLE HOUSING AUTHORITY - emergency HSVR01 HUNTSVILLE UTILITIES - RECEIVER 4,683 4,643 5,564 5,776 5,751 5,419 5,588 6,568 5,678 6,838 4,327 3,682 64,517 HSVE01 HUNTSVILLE UTILITIES - ELECTRIC DEPARTMENT 4,672 4,627 5,549 5,738 5,731 5,382 5,516 6,530 5,672 12,907 4,310 3,634 70,268 HUNTSVILLE UTILITIES - ELECTRIC DEPARTMENT - emergency ,148 HUNTSVILLE UTILITIES - GAS DEPARTMENT 3,888 3,965 4,760 4,841 4,716 4,419 4,499 5,373 4,903 10,902 3,725 3,124 59,115 HUNTSVILLE UTILITIES - GAS DEPARTMENT- emergency ,740 HUNTSVILLE UTILITIES - FIBER ,999 3,305 4,026 3,815 8,366 2,786 2,405 31,049 HUNTSVILLE UTILITIES - FIBER - emergency HUNTSVILLE UTILITIES - WATER DEPARTMENT 3,295 3,469 4,014 3,980 3,914 3,365 3,432 3,955 3,724 8,450 2,876 2,422 46,896 HUNTSVILLE UTILITIES - WATER DEPARTMENT - emergency ,392 INLN01 INLINE ,328 INWT01 INTEGRA WATER, LLC - MADISON ,190 INWT02 INTEGRA WATER, LLC - VINEMONT INWT03 INTEGRA WATER, LLC - CREOLA INWT04 INTEGRA WATER, LLC - LEE ISFN01 INTERSTATE FIBERNET ,568 IRIS01 IRIS NETWORKS JBSC01 JABSCO OIL OPERATING, LLC JBSC01 JABSCO OIL OPERATING, LLC - emergency JACG01 JACKSONVILLE GAS ,129 JACG01 JACKSONVILLE GAS - E JMWT01 JEMISON WATER DEPARTMENT JBCO01 JENKINS BRICK COMPANY JBCO02 JENKINS BRICK COMPANY JWEL01 JOE WHEELER EMC ,227 JCWS01 JOHNSON CROSSING WATER SYSTEM JCWS01 JOHNSON CROSSING WATER SYSTEM - E KDMG01 KINDER MORGAN KNDO01 KNOLOGY - DOTHAN ,544 KNGA01 KNOLOGY - GA (AUBURN AREA) 2,308 2,190 2,762 2,624 2,750 3,104 2,932 3,142 2,202 2,870 2,678 2,088 31,650 KNMT01 KNOLOGY OF MONTGOMERY 2,072 2,200 3,022 3,145 2,779 2,692 2,665 2,475 2,148 2,414 1,866 1,771 29,249 LAFG01 LAFAYETTE GAS LMRG01 LAMAR COUNTY GAS LCWS01 LAMAR COUNTY WATER AND FIRE PROTECTION AUTH ,065 LNRD01 LAND AND NATURAL RESOURCES DEVELOPMENT LANT01 LANETT, CITY OF ,009 LTHA01 LANETT HOUSING AUTHORITY Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec YTD

23 Member Code Jan-18 Feb Member Transmissions Mar-18 MEMBER LMWS01 LEMOYNE WATER SYSTEM, INC ATMS01 LIBERTY UTILITIES (PEACH STATE NATURAL GAS) CORP CSOL01 LIGHTCORE, A CENTURYLINK COMPANY ,519 CSOL02 LIGHTCORE, A CENTURYLINK COMPANY LWSA01 LIMESTONE COUNTY WATER AND SEWER AUTHORITY ,592 LWSA01 LIMESTONE COUNTY WATER AND SEWER AUTHORITY - E LNCN01 LINCOLN, CITY OF ,129 LNDG01 LINDE GAS, INC ,372 LNDE01 LINDE, LLC LNDE02 LINDE, LLC LNDE02 LINDE, LLC 02 - E LNDN01 LINDEN, CITY OF LSCM01 LINDSEY COMMUNICATIONS LNHA01 LINEVILLE HOUSING AUTHORITY LNWS01 LINEVILLE WATER AND SEWER LVUB01 LIVINGSTON, CITY OF UTILITY BOARD LPWT01 LOCAHAPOKA WATER AUTHORITY ,532 LPWT01 LOCAHAPOKA WATER AUTHORITY - E LXLY01 LOXLEY, TOWN OF ,928 LXLY01 LOXLEY, TOWN OF - emergency LYWW01 LYNN WATER WORKS M2CN01 M2 CONNECTIONS, A DIV of JKM CONSULTING ,867 M2CN01 M2 CONNECTIONS, A DIV of JKM CONSULTING - emergency MDSN01 MADISON, CITY OF PUBLIC WORKS DEPARTMENT ,987 MADISON, CITY OF PUBLIC WORKS DEPARTMENT - E MWWB01 MADISON, CITY OF WATER AND WASTEWATER ,585 MWWB01 MADISON, CITY OF WATER AND WASTEWATER - emergency MRCM01 MADISON RIVER COMMUNICATIONS ,137 MMSP01 MAGELLAN MIDSTREAM PARTNERS, LP MPWG01 MAPLESVILLE WATERWORKS & GAS MPLX01 MARATHON PETROLEUM - MPLX TERMINALS, LLC MARG01 MARSHALL COUNTY GAS ,911 MARG02 MARSHALL COUNTY GAS ,036 MARG03 MARSHALL COUNTY GAS ,031 MDEC01 MARSHALL DEKALB ELECTRIC COOPERATIVE ,604 MDCM01 MEDIACOM ,084 1,093 1,223 1,070 1,212 1, ,205 1, ,120 MDCM02 MEDIACOM 02 2,044 2,062 2,164 2,237 2,312 2,132 2,085 2,296 2,226 2,881 2,347 1,812 26,598 MDCM03 MEDIACOM ,898 MDCM04 MEDIACOM MDCM05 MEDIACOM ,434 MCHV01 MEDIACOM - HUNTSVILLE ,188 MCBW01 MCB WATER AUTHORITY MCWT01 MCCALL WATER SYSTEM MCWT01 MCCALL WATER SYSTEM - emergency MCIT01 MCI TELECOM 1,112 1,045 1,063 1,109 1,196 1,261 1,189 1, ,315 1,143 1,008 13,691 MRTC01 MILLRY TELEPHONE ,087 MWSI01 MITCHELL WATER SYSTEM, INC ,411 MWSI01 MITCHELL WATER SYSTEM, INC. - emergency MOBL01 MOBILE, CITY OF 01 3,964 3,088 3,808 3,756 5,496 5,722 7,220 7,644 4,316 5,042 3,562 3,892 57,510 MOBILE, CITY OF 01 -E ,328 MCWS01 MOBILE COUNTY WATER, SEWER AND FPA ,039 MOBILE COUNTY WATER, SEWER AND FPA - E MOBW01 MOBILE WATER & SEWER 2,572 2,147 2,741 2,666 3,600 3,604 4,376 4,719 2,776 3,273 2,412 2,623 37,509 MOBW01 MOBILE WATER & SEWER - emergency MCTC01 MONCRE TELEPHONE COOPERATIVE, INC MGSC01 MONROE GAS STORAGE COMPANY, LLC MNWW01 MONROEVILLE WATER WORKS MNWW01 MONROEVILLE WATER WORKS - emergency MONV01 MONTEVALLO WATER ,435 MLTG01 MOULTON GAS MDTC01 MOUNDVILLE TELEPHONE ,104 MVWG01 MT VERNON WATER & GAS MLGA01 MULGA MSEB01 MUSCLE SHOALS ELECTRIC BOARD ,649 MSEB01 MUSCLE SHOALS ELECTRIC BOARD - Emergency MSUB01 MUSCLE SHOALS, CITY OF UTILITIES BOARD ,150 MWWS01 MYRTLEWOOD WATER SYSTEM NTAL01 NATIONAL TELEPHONE OF ALABAMA DBA TEC NTAL01 NATIONAL TELEPHONE OF ALABAMA DBA TEC - Emergency NBWS01 NEW BROCKTON WATER WORKS AND SEWER BOARD, TOWN OF NHTC01 NEW HOPE TELEPHONE ,808 TNSW01 NEW SITE, TOWN OF TNSW01 NEW SITE, TOWN OF - E NALG01 NORTH AL GAS ,938 NALG01 NORTH AL GAS 01 - emergency NALG02 NORTH AL GAS 02 1,898 1,612 1,734 2,278 2,464 2,470 2,414 2,574 1,897 2,205 1,566 1,258 24,370 NALG02 NORTH AL GAS 02 - emergency NALG03 NORTH AL GAS NALG03 NORTH AL GAS 03 - emergency NBUT01 NORTH BALDWIN UTILITIES ,900 NMWA01 NORTHEAST MORGAN COUNTY WATER AUTHORITY ,205 NRPT01 NORTHPORT UTILITIES, CITY OF ,233 Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec YTD

24 Member Code Jan-18 Feb Member Transmissions Mar-18 MEMBER NWAG01 NORTHWEST AL GAS NWAG1E NORTHWEST AL GAS - E NWAG02 NORTHWEST AL GAS NWAG2E NORTHWEST AL GAS 02 - E NWAG03 NORTHWEST AL GAS NWAG3E NORTHWEST AL GAS 03 - E NWAG04 NORTHWEST AL GAS NWAG4E NORTHWEST AL GAS 04 - E NWAG05 NORTHWEST AL GAS NWAG5E NORTHWEST AL GAS 05 - E NWAG06 NORTHWEST AL GAS NWAG6E NORTHWEST AL GAS 06 - E NWAG07 NORTHWEST AL GAS ,180 NWAG7E NORTHWEST AL GAS 07 - E NWAG08 NORTHWEST AL GAS NWAG8E NORTHWEST AL GAS 08 - E NTSG01 NOTASULGA, TOWN OF OMTC01 OAKMAN TELEPHONE COMPANY - TDS OTCI01 OTELCO TELEPHONE, LLC OTCI1E OTELCO TELEPHONE, LLC - E OTBD01 OTELCO TELEPHONE - BLOUNTSVILLE DIVISION OTWG01 OTELCO TELEPHONE,LLC/WALNUT GROVE ,540 ONEO01 ONEONTA UTILITIES ,577 ONEO01 ONEONTA UTILITIES - E OPHA01 OPELIKA HOUSING AUTHORITY OPLK01 OPELIKA POWER SERVICES ,733 OPWT01 OPELIKA WATER ,484 OPELIKA WATER - E OAHA01 OPP HOUSING AUTHORITY OBWW01 ORANGE BEACH WASTEWATER TREATMENT PLANT ,522 OBWA01 ORANGE BEACH WATER, SEWER AND FPD ,191 OBWT01 OWASSA BROWNVILLE WATER OCRW01 OWENS CROSS ROADS WATER AUTHORITY ,615 OWENS CROSS ROADS WATER AUTHORITY - Emergency PALM01 PALMER PETROLEUM, INC PCWA01 PARK CITY WATER AUTHORITY PCWC01 PARKER CREEK WATER COMPANY, LLC PREC01 PEA RIVER ELECTRIC COOPERATIVE ,253 PBWS01 PERDIDO BAY WATER, SEWER & FPD ,308 PGPO01 PGP OPERATING, LLC - OAK GROVE PGPV01 PGP OPERATING, LLC - VANCE ,342 PCWS01 PHIL CAMPBELL WATER WORKS & SEWER BOARD PCNG01 PICKENS COUNTY GAS PCWT01 PICKENS COUNTY WATER AUTHORITY PDMG01 PIEDMONT WATER, SEWER, & GAS BD PBTC01 PINE BELT TELEPHONE COMPANY ,682 PINE BELT TELEPHONE COMPANY - E PBWA01 PINE BLUFF WATER AUTHORITY PNEN01 PINE ENERGIES PECI01 PIONEER ELECTRIC COOPERATIVE, INC PECI02 PIONEER ELECTRIC COOPERATIVE, INC PLMK01 PLAINS MARKETING, LP ,913 PLPL01 PLANTATION PIPELINE ,558 PCIU01 POARCH CREEK INDIANS UTILITIES ,626 PXAR01 PRAXAIR, INC PRCV01 PRICEVILLE, TOWN OF ,258 PRCH01 PRICHARD WATER WORKS AND SEWER BOARD, CITY OF ,332 QNRS01 BREITBURN OPERATING QWCM01 QWEST COMMUNICATIONS ,315 RBWS01 RED BAY WATER AND GAS BOARD RVUT01 RIVIERA UTILITIES (01) 2,570 2,664 2,678 2,346 2,806 2,504 2,340 2,642 2,772 3,375 2,772 2,072 31,541 RVUT01 RIVIERA UTILITIES (01) - emergency ,614 RVUT02 RIVIERA UTILITIES (02) 2,186 2,200 2,216 2,338 2,314 2,054 2,202 2,534 2,098 2,614 2,082 1,732 26,570 RVUT02 RIVIERA UTILITIES (02) - emergency ,695 ROUT01 ROANOKE, UTILITIES BOARD OF THE CITY OF ROTC01 ROANOKE TELEPHONE COMPANY RBDL01 ROBERTSDALE, CITY OF ,234 RBDL01 ROBERTSDALE, CITY OF - emergency RKFD01 ROCKFORD WATER & GAS RUSG01 RUSSELLVILLE GAS BOARD ,603 SLWS01 SARALAND WATER SERVICE ,454 STSM01 SATSUMA WATER AND SEWER SEPB01 SCOTTSBORO ELECTRIC POWER BOARD ,132 SCHA01 SCOTTSBORO HOUSING AUTHORITY SWSG01 SCOTTSBORO WATER, SEWER & GAS ,345 SSWS01 SELLERS STATION WATER AUTHORITY SMHA01 SELMA HOUSING AUTHORITY SGRM01 SG RESOURCES, MISSISSIPPI, LLC SHEF01 SHEFFIELD UTILITIES ,720 SHEF01 SHEFFIELD UTILITIES - Emergency SCWS01 SHELBY COUNTY WATER SERVICES ,052 SHCM01 SHELL CHEMICAL Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec YTD

25 Member Code Jan-18 Feb Member Transmissions Mar-18 MEMBER SHELL CHEMICAL - emergency SHEL02 SHELL CHEMICAL ,271 SHEL02 SHELL CHEMICAL 02 - emergency SHTN01 SILVERHILL, TOWN OF SREP01 SINGING RIVER ELECTRIC COOPERATIVE SKLR01 SKLAR EXPLORATION CO., INC SWSB01 SLOCOMB WATER AND SEWER BOARD SWSA01 SMITHS WATER AND SEWER AUTHORITY ,984 SOMV01 SOMERVILLE, TOWN OF SAEC01 SOUTH ALABAMA ELECTRIC COOPERATIVE ,014 SAGD01 SOUTH ALABAMA GAS DISTRICT ,242 SAGD02 SOUTH ALABAMA GAS DISTRICT ,744 SAGD04 SOUTH ALABAMA GAS DISTRICT SOAL01 SOUTH ALABAMA UTILITIES ,020 1,023 1, ,010 1, , ,471 SOAL01 SOUTH ALABAMA UTILITIES - emergency SCEN01 SOUTHCROSS ENERGY GP LLC ,498 SEAG SOUTHEAST ALABAMA GAS - ALL DISTRICTS 1,649 1,677 1,889 2,062 2,307 1,879 1,656 1,909 1,547 1,578 1,309 1,067 20,529 SEAG SOUTHEAST ALABAMA GAS - ALL DISTRICTS - Emergencies SESH01 SOUTHEAST SUPPLY HEADER ,557 SESH01 SOUTHEAST SUPPLY HEADER - Emergency SESI01 SOUTHERN EARTH SCIENCES, INC ,161 SLLC01 SOUTHERN LIGHT, LLC 10,534 9,620 10,330 11,532 12,838 12,432 11,950 12,218 9,269 11,412 8,644 7, ,495 SLLC02 SOUTHERN LIGHT, LLC ,541 1,664 1,677 1,466 1,496 1,743 1,386 1,855 1, ,606 SNAN01 SO NAT GAS-ANNISTON ,791 SNGA01 SO NAT GAS - AUBURN ,260 SNGB01 SO NAT GAS-BHAM ,178 SNGE01 SO NAT GAS - ELMORE SNGG01 SO NAT GAS - GALLION SNOP01 SO NAT GAS-OPELIKA SGNG02 SO NAT GAS - THOMASVILLE SGNG1E SO NAT GAS - THOMASVILLE - E SNTU01 SO NAT GAS-TUSCALOOSA SPEC01 SOUTHERN PINE ELECTRIC COOPERATIVE ,492 AGLR01 SOUTHERN COMPANY PIPELINES SFWS01 SPANISH FORT WATER SYSTEM ,793 SFWS01 SPANISH FORT WATER SYSTEM - emergency SVWS01 SPRING VALLEY WATER SYSTEM SVWS01 SPRING VALLEY WATER SYSTEM - emergency SPNT01 SPRINT ,494 SBGA01 SOUTHERN BELL GA SWAW01 SOUTHWEST ALABAMA WATER AUTHORITY AG SPIRE ALABAMA, INC - AGAN01 ANNISTON , , ,336 AGBH01 BIRMINGHAM 12,137 10,848 11,848 12,167 12,778 13,037 11,927 12,205 9,676 11,424 9,027 8, ,282 AGBS01 BORDER STATIONS ,203 AGGD01 GADSDEN , ,796 AGHCA1 HIGH ,029 AGHP01 HIGH PRESSURE MAINS 3,324 3,086 3,540 3,663 3,494 3,492 3,277 3,513 2,638 3,407 2,751 2,150 38,335 AGJS01 JASPER ,275 AGMA01 MARION ,339 AGMT01 MONTGOMERY 2,088 2,219 3,017 3,032 2,715 2,708 2,870 2,694 2,335 2,278 1,844 1,717 29,517 AGOP01 OPELIKA 1,464 1,401 1,656 1,603 1,664 1,871 1,897 2,015 1,457 1,697 1,705 1,409 19,839 AGPH01 PHENIX CITY ,621 AGRG01 ROGERSVILLE ,438 AGSM01 SELMA ,957 AGST01 ST CLAIR ,089 AGTD01 TALLADEGA ,765 AGTR01 TRANSMISSION MAINS ,274 AGTU01 TUSCALOOSA 1,895 1,824 2,023 1,966 2,408 2,413 2,277 2,454 1,668 1,704 1,314 1,189 23,135 AGTK01 TUSKEGEE ,143 MOBG01 SPIRE GULF, INC 4,002 3,214 3,787 3,661 4,860 4,847 5,488 5,976 3,947 4,531 3,376 3,505 51,194 STVU01 STEVENSON, UTILITIES BD OF THE TOWN OF STVU1E STEVENSON, UTILITIES BD OF THE TOWN OF - E SVWA01 STEWARTVILLE WATER AUTHROITY SLHA01 SULLIGENT HOUSING AUTHORITY SMDL01 SUMMERDALE, TOWN OF SMGS01 SUMITON GAS BOARD SUMM01 SUMMIT ALABAMA OPERATING COMPANY SYHA01 SYLACAUGA HOUSING AUTHORITY SYHA1E SYLACAUGA HOUSING AUTHORITY - E SYLC01 SYLACAUGA UTILITIES BOARD ,490 SYNC01 SYNCGLOBAL TELECOM SYNC02 SYNCGLOBAL TELECOM SYNC02 SYNCGLOBAL TELECOM 02 - Emergency TDHA01 TALLADEGA HOUSING AUTHORITY TWSB01 TALLADEGA WATER AND SEWER BOARD ,471 TREC01 TALLAPOOSA RIVER ELECTRIC COOPERATIVE ,022 TLSE01 TALLASSEE, CITY OF TLHA01 TALLASSEE HOUSING AUTHORITY TDSC01 TDS TELECOM - CENTRE ,931 TDST01 TDS TELECOM - BUTLER TDST02 TDS TELECOM - GOSHEN Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec YTD

26 Member Code Jan-18 Feb Member Transmissions Mar-18 MEMBER TDST03 TDS TELECOM - GROVE HILL TLPK01 TELEPAK NETWORKS ,840 TLPK01 TELEPAK NETWORKS - E TNSK01 TENASKA ALABAMA PARTNERS TNGP01 TENNESSEE GAS PL TNGP02 TENNESSEE GAS PL TNGP03 TENNESSEE GAS PL TXEG01 TEXAS EASTERN GAS TXEG02 TEXAS EASTERN GAS TEXAS EASTERN GAS - E STTS01 SPECTRA ENERGY TRANSMISSION TUOA01 THE UNIVERSITY OF ALABAMA ,437 TNTH01 THORSBY, TOWN OF TWCA01 TIME WARNER CABLE - DOTHAN & ENTERPRISE ,640 TIYA01 TIYA SUPPORT SERVICES, INC TBEC01 TOMBIGBEE ELECTRIC COOPERATIVE, INC TRPL01 TRANSCO PL TRANSCO PL-01 - E TRPL02 TRANSCO PL TRPL03 TRANSCO PL TRPL04 TRANSCO PL TRANSCO PL-04 - E TRPL05 TRANSCO PL-05 - Pascagoula TCWS01 TRI COMMUNITY WATER SYSTEM TCWS01 TRI COMMUNITY WATER SYSTEM - emergency TRCA01 TROY CABLEVISION 1,106 1,096 1,389 1,866 1,906 1,595 1,404 1,640 1,362 1, ,107 16,095 TROY01 TROY, CITY OF ,534 TROY01 TROY, CITY OF - emergency TRVI01 TRUSSVILLE UTILITIES 2,133 1,802 1,898 1,794 1,962 1,902 1,808 2,220 1,848 2,402 1,664 1,620 23,053 TURW01 TURNERVILLE WATER AND FPD TURNERVILLE WATER AND FPD - E TKUB01 TUSKEGEE, UTILITIES BOARD OF THE CITY OF ,288 TKUB01 TUSKEGEE, UTILITIES BOARD OF THE CITY OF - emergency TDOT01 TUSCALOOSA, CITY OF 1,389 1,334 1,429 1,460 1,817 1,812 1,601 1,661 1,061 1, ,634 TDOT02 TUSCALOOSA, CITY OF (fiber) , ,696 TSMG01 TUSCUMBIA GAS ,388 SCAP01 TUSCUMBIA HEIGHTS APARTMENTS TSHA01 TUSCUMBIA HOUSING AUTHORITY TUSCUMBIA HOUSING AUTHORITY - E TPWD01 TUSCUMBIA PUBLIC WORKS DEPT ,373 USTC01 UNION SPRINGS TELEPHONE CO USUB01 UNION SPRINGS UTILITIES BOARD USUB02 UNION SPRINGS UTILITIES BOARD - E TWCD01 UNITI FIBER, INC ,865 UAHC01 UNIVERSITY OF ALABAMA IN HUNTSVILLE USMG01 UPPER SAND MOUNTAIN GAS DISTRICT & DEKALB-JACKSON WATER SUPPLY DISTRICT GMTI01 URBAN OIL AND GAS ,775 GMTI02 URBAN OIL AND GAS GMTI03 URBAN OIL AND GAS GMTI04 URBAN OIL AND GAS UHWS01 URIAH WATER SYSTEM UHWS01 URIAH WATER SYSTEM - emergency USAM01 US AMINES USSL01 US STEEL UULC02 USIC, Inc. (formerly CLS) 52,458 48,119 55,621 57,265 60,037 59,122 58,483 58,711 48,041 57,384 44,441 39, ,895 USDI01 UTILITY SAFETY AND DESIGN, LLC VAWW01 VAW WATER SYSTEM, INC ,321 VAWW01 VAW WATER SYSTEM, INC. - emergency VNHA01 VERNON HOUSING AUTHORITY VWSB01 VERNON WATER AND SEWER BOARD VOGI01 VENTURE OIL AND GAS, INC VING01 VINA NATURAL GAS VNCT01 VINCENT WATER BOARD WTOF01 W&T OFFSHORE, INC WDLY01 WADLEY, TOWN OF WSWA01 WALL STREET WATER AUTHORITY WNHW01 WALNUT HILL WATER AUTHORITY HMEP01 WALTER BLACK WARRIOR BASIN, LLC WRWA01 WARRIOR RIVER WATER AUTHORITY ,421 WEUS01 WEATHERLY UTILITY SERVICES, LLC WDWE01 WEDOWEE, TOWN OF ATMR01 WEST ESCAMBIA UTILITIES ,420 WJFG01 WEST JEFFERSON WMEL01 WEST MORGAN-EAST LAWRENCE WATER ,191 WBNG01 WHEELER BASIN NATURAL GAS COMPANY ,663 WHWS01 WHITEHOUSE WATER SYSTEM WHWS01 WHITEHOUSE WATER SYSTEM - emergency ISTC01 WIDE OPEN WEST ,871 WCGD01 WILCOX COUNTY GAS DISTRICT WLFS01 WILLIAMS FIELD SERVICES WMBF01 WILLIAMS FIBER CABLE WLTN01 WILTON, TOWN OF Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec YTD

27 Member Code Jan-18 Feb Member Transmissions Mar-18 MEMBER WSCM01 WINDSTREAM ,413 KDLI01 WINDSTREAM KDL ,506 WFHA01 WINFIELD HOUSING AUTHORITY WGEC01 WIREGRASS ELECTRIC COOPERATIVE, INC ,591 YORK01 YORK, CITY OF LWTC01 ZAYO ,394 Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec YTD

28 2018 County Notifications COUNTY January February March April May June July August September October November December TOTAL AUTAUGA ,571 BALDWIN 3,238 3,271 3,479 3,536 3,773 3,313 3,229 3,642 3,381 4,364 3,378 2,744 41,348 BARBOUR ,893 BIBB ,930 BLOUNT ,411 BULLOCK BUTLER ,156 CALHOUN , , , ,997 CHAMBERS ,334 CHEROKEE ,798 CHILTON ,811 CHOCTAW CLARKE ,948 CLAY ,012 CLEBURNE ,136 COFFEE ,312 COLBERT ,717 CONECUH COOSA COVINGTON ,501 CRENSHAW CULLMAN ,997 DALE ,181 DALLAS ,642 DEKALB ,523 ELMORE ,298 ESCAMBIA ,556 ETOWAH ,007 1,241 1, ,071 FAYETTE ,358 FRANKLIN ,845 GENEVA ,448 GREENE HALE ,773 HENRY ,230 HOUSTON ,050 JACKSON ,750 JEFFERSON 10,967 9,620 10,106 10,408 10,983 11,155 9,322 9,588 7,800 10,178 8,147 7, ,757 LAMAR ,067 LAUDERDALE , , , ,043 LAWRENCE ,801 LEE 1,721 1,662 1,988 1,910 2,161 2,201 2,169 2,350 1,688 2,050 1,995 1,639 23,534 LIMESTONE ,025 1,108 1,190 1,179 1,116 1, , ,384

29 2018 County Notifications LOWNDES MACON ,800 MADISON 4,655 4,609 5,504 5,710 5,611 5,301 5,498 6,542 5,587 6,444 4,240 3,600 63,301 MARENGO ,124 MARION ,527 MARSHALL ,884 MOBILE 3,708 3,220 3,925 3,781 4,871 4,865 5,577 6,002 3,961 4,662 3,438 3,579 51,589 MONROE ,289 MONTGOMERY 1,649 1,712 2,537 2,574 2,298 2,089 2,116 1,904 1,611 1,829 1,485 1,397 23,201 MORGAN ,011 1,140 1,291 1,221 1,167 1, , ,251 PERRY PICKENS PIKE ,074 RANDOLPH ,083 RUSSELL ,939 SHELBY 2,782 2,806 3,459 3,636 3,481 3,531 3,459 3,625 2,707 3,023 2,155 1,903 36,567 ST CLAIR , ,387 SUMTER TALLADEGA ,936 TALLAPOOSA ,826 TUSCALOOSA 2,138 2,124 2,368 2,259 2,654 2,665 2,360 2,498 1,730 1,939 1,578 1,387 25,700 WALKER ,982 WASHINGTON ,020 WILCOX ,130 WINSTON ,368 Totals 46,020 43,547 50,980 53,476 55,903 53,361 52,382 55,959 44,811 52,999 40,236 35, ,975

30 450, ,000 Locate Requst by Type Comparison , , , , , , , , , ,654 50,000-30,538 30,287 12,875 13,356 Normal Update Emergency 2nd Notice Short Notice Replace Survey Request 6,157 6,241 2,987 3,384 2,655 2,261 1,665 1,516 1,660 1,397 1,191 1,266 ADD INFO Damage Cancel DESIGN 2nd Notice - Survey 1,109 1, Test

31 COUNTY Alabama 811 County Distribution Report With Reported Damages NUMBER OF LOCATE REQUESTS DAMAGES REPORTED TO ALABAMA 811 DIFFERENCE '13 VS ' AUTAUGA 5, % BALDWIN 41, % BARBOUR 1, % BIBB 1, % BLOUNT 3, % BULLOCK % BUTLER 1, % CALHOUN 10, % CHAMBERS 2, % CHEROKEE 1, % CHILTON 3, % CHOCTAW % CLARKE 1, % CLAY 1, % CLEBURNE 1, % COFFEE 3, % COLBERT 5, % CONECUH % COOSA % COVINGTON 2, % CRENSHAW % CULLMAN 8, % DALE 3, % DALLAS 3, % DEKALB 2, % ELMORE 8, % ESCAMBIA 3, % ETOWAH 10, % FAYETTE 1, % FRANKLIN 1, % GENEVA 1, % GREENE % HALE 1, % HENRY 1, % HOUSTON 7, % JACKSON 2, % JEFFERSON 115, % LAMAR 1, % LAUDERDALE 10, % LAWRENCE 2, % LEE 23, % LIMESTONE 12, % LOWNDES % MACON 1, % MADISON 63, % MARENGO 1, % MARION 2, % MARSHALL 5, % MOBILE 51, % MONROE 1, % MONTGOMERY 23, % MORGAN 12, % PERRY % PICKENS % PIKE 2, % RANDOLPH 2, % RUSSELL 6, % SHELBY 36, % ST CLAIR 9, % SUMTER %

32 COUNTY Alabama 811 County Distribution Report With Reported Damages NUMBER OF LOCATE REQUESTS DAMAGES REPORTED TO ALABAMA 811 DIFFERENCE '13 VS '18 TALLADEGA 6, % TALLAPOOSA 3, % TUSCALOOSA 25, % WALKER 4, % WASHINGTON 1, % WILCOX 1, % WINSTON 1, %

33 24 Counties With More Than 10 Damages Reported JEFFERSON MADISON SHELBY LEE TUSCALOOSA MOBILE BALDWIN MONTGOMERY MORGAN RUSSELL TALLADEGA 89 ELMORE LIMESTONE 191 ST CLAIR LAUDERDALE 94 AUTAUGA COLBERT CULLMAN 99 CALHOUN ESCAMBIA BLOUNT ETOWAH MACON

34 8.00 Damages Per 1000 Locate Requests By County AUTAUGA BALDWIN BARBOUR BIBB BLOUNT BULLOCK BUTLER CALHOUN CHAMBERS CHEROKEE CHILTON CHOCTAW CLARKE CLAY CLEBURNE COFFEE COLBERT CONECUH COOSA COVINGTON CRENSHAW CULLMAN DALE DALLAS DEKALB ELMORE ESCAMBIA ETOWAH FAYETTE FRANKLIN GENEVA GREENE HALE HENRY HOUSTON JACKSON JEFFERSON LAMAR LAUDERDALE LAWRENCE LEE LIMESTONE LOWNDES MACON MADISON MARENGO MARION MARSHALL MOBILE MONROE MONTGOMERY MORGAN PERRY PICKENS PIKE RANDOLPH RUSSELL SHELBY ST CLAIR SUMTER TALLADEGA TALLAPOOSA TUSCALOOSA WALKER WASHINGTON WILCOX WINSTON