INFO DAY European Training Certification in Culture, Media, and ICT Accessibility 28th April 2017

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1 1 INFO DAY European Training Certification in Culture, Media, and ICT Accessibility 28th April :00 Welcome: Inmaculada Placencia-Porrero, Senior Expert Disability and Inclusion, European Commission (EC), DG Employment, Social Affairs and Inclusion 09:15 Panel 1. Training and its certification Chair: Aline Remael, University of Antwerp EC funded projects towards professional accessibility training and certification Pilar Orero, ACT, HBB4ALL and ADLAB PRO Christian Galinski, IN LIFE Wim Gerbecks, Velotype

2 10:00 Panel 2. User Quality Requirements Chair: Alejandro Moledo, European Disability Forum Marcel Bobeldijk and Lidia Best, European Federation of Hard of Hearing Mark Wheatley, European Union of the Deaf Ricard López, European Deafblind Network EDbN Anne-Sophie Parent, AGE Platform Europe 10:45 - Coffee break 11:30 Panel 3. Certification avenues Chair: Ronald Bieber, Austrian Computer Society, Accessibility through ICT: Klaus Höckner, Certification program of IT4Blind Michael Rainer, European Certification and Qualification Association (ECQA), EU professional certification Gabriele Sauberer, Forum European Diversity Management, ECQA Certified Diversity Manager Gerhard Budin, University of Vienna, EU academic certification 12:30. Conclusions Helga Stevens, Member of the European Parliament Pilar Orero, ACT, HBB4ALL, ADLAB PRO and Quality in Media Accessibility 13:00 EDF-Oracle eaccessibility Schoalrship ceremony Chair: Olga Sehnalova, Member of the European Parliament (tbc) Rodolfo Cattani, EDF Secretary General Karl Cox, Oracle Vice President, Global Public Affairs Axel Leblois, G3ICT (tbc) Aineas Matos, winner of the EDF-Oracle eaccessibility Scholarship End of the Info Day 13:30 Free registration: Sponsors: How to get there RUE DU TRÔNE, 62

3 Floor BRUSELAS TEL.: +32(0) FAX: +32(0) If using a wheelchair in Brussels avoid using the metro, since TRÔNE stop is not accessible. BUS services are more accessible. FROM THE ZAVENTE AIRPORT BRUXELLES NATIONAL BUS accessible for wheelchairs The most comfortable way to reach is the number 12 bus (express) which is accessible. The stop is in the ground floor, going down one level using the lifts or mechanical stairs from the Arrivals terminal. Exit the bus at the last stop Place Luxembourg. The map shows indications on the bus stop and the event. Click here for the timetables of line 12. The first bus departs at 05:40 from the airport and the last one at 19:50. From 20:00, this route is covered by line 21, also accessible. The duration of the journey is 45 minutes and the frequency of the service is 20 minutes. The price of the ticket is 6 at the bus and 4.5 at the ticket machine in the bus stop. TRAIN To go directly to the city centre, it is better to use the train, which has three stops in the city: Bruxelles Nord, Gare Central and Gare du Midi. From any of these stops you may reach the event by changing in underground stations. The closest underground station is Trône, but this is not accessible for wheelchairs. The train ticket is 8.70 and may be purchased at the airport station. TAXI The taxi stop is at the arrivals terminal. The journey from the airport to the city centre is between 40 and 45. It is important to know that taxis in Brussels cannot be stopped in the street; you must go to the taxi stop (Place Luxembourg is the closest one to the Office) or order it by phone (Taxi Vertes is the most important station: ). FROM THE CHARLEROI AIRPORT (BRUXELLES-SUD) BUS

4 Every half and hour to Gare du Midi. Price per journey 14. Tickets may be purchased outside the airport terminal. TRAIN Trains are not recommended, since a local bus is required (around 20 minutes) to reach the Charleroi station, from which you can take a train to Brussels. TAXI Taxis are not recommended, unless needed, due to the high cost of the journey (around 100 ). WHHELCHAIR ACCESSIBILITY Metro Subway The Brussels Metro, or subway, is composed of 4 individual lines which run primarily below ground. The network serves a total of 59 stations. About half of these stations are equipped with elevators and are thus able to accommodate wheelchairs. The following stations offer step-free access from the street to the metro platform: Line 1: Alma, Centraal Station, Crainhem, De Brouckere, Etangs Noirs, Maelbeek, Sainte-Catherine, Stockel, Tomberg, Weststation. Line 2: Botanique, Delacroix, Gare du Midi, Osseghem, Porte de Namur, Rogier, Weststation, Yser. Line 5: Aumale, Bizet, Centraal Station, CERIA, De Brouckere, Demey, Eddy Merckx, Erasmus, Etangs Noirs, Hankar, La Roue, Maelbeek, Petillon, Saint-Guidon, Sainte-Catherine, Veeweyde, Weststation, Line 6: Belgica, Botanique, Delacroix, Gare du Midi, Heysel, Houba- Brugmann, Osseghem, Pannenhuis, Porte de Namur, Roi Baudouin, Rogier, Weststation, Yser. Although step-free access may be available to the platform, it is not always possible to roll-on or roll-off the trains without assistance. Particularly in the underground stations of central Brussels, a step of up to 6 or 7 inches may be present. This is a barrier that is difficult to safely overcome in a manual wheelchair, and virtually impossible for most powered wheelchairs. Thankfully, staff are available at most stations, especially those in the center of the city, to assist passengers in wheelchairs with boarding/alighting. Ramps are available for use, but you will need to request one from a station staff member. Be prepared to wait up to 20

5 minutes. The staff member will be sent with you on the metro train to provide assistance in getting off at your destination. At stations outside the city's historic center, the gap/step from train to platform is typically between 2-4 inches. Passengers with wheelchairs should always board into the first car - the one in which the subway operator is located. If you have difficulty crossing the step on your own, other passengers will be happy to assist you. City Bus There are currently 61 city bus routes in Brussels, 11 of which operate through the night. Almost all of the buses that operate on these routes are equipped with wheelchair ramps at the center or rear door which permits easy roll-on/roll-off access. The ramps are electronic and deploy from underneath the door, as pictured in the photograph here. Wheelchair users should signal the bus driver who will activate the ramp and lower the bus using its hydraulic feature. One wheelchair space is available on each bus, though securement straps are not often available. For the city bus, one way fares can be purchased onboard for 2,50. Fare cards purchased in advance from a ticket office or sales outlet are 2,00 per ride. In practice, passengers in wheelchairs ride free on the city's bus network, as the fare box is located at the front of the bus. While this is not official city policy, drivers extend this courtesy. Fares are not ever waived due to disability on the metro subway, as stations are equipped with wheelchair accessible fare gates and ticket machines. Complete route maps and timetables are available on the STIB-MIVB public transportation website. You can also use the journey planner to map out a route between two locations. Information on lines 12 and 21, which provide city bus service to the airport, is also available.

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