Stand 08/ MBCV Technical Training Prospectus Daimler Trucks and Buses Dealer Training Academy.

Transcription

1 Stand 08/ MBCV Prospectus 2017 Daimler Trucks and Buses Dealer Training Academy.

2 Welcome to the Mercedes-Benz NEW Prospectus! Dear Partners The DT&B Dealer Training Academy proudly presents you with updated Prospectus for 2017! The objectives of this Prospectus are to ensure that you have all the necessary: Our mission is to information regarding our training strategy, and tools to guide you through the training process Ensure PERFORMANCE OPTIMISATION in the Mercedes-Benz Network and MB fleet customers through the provision of BUSINESS and LEGISLATIVELY aligned training solutions and COLLABORATIVE RELATIONSHIPS with ALL stakeholders. There is an accelerated demand for technically skilled artisans in the automotive industry. Advanced technical skills are required and linked to the advanced technologies of the vehicles which are being manufactured globally. Familiarize yourself with all the details in this Prospectus and seize every moment to become competent and confident. Make a positive difference to the workplace and enhance your quality of life! Enjoy the Journey of Learning Kind Regards The DT&B Dealer Training Academy Team Mercedes-Benz South Africa Stand 08/2016 2

3 This Prospectus provides you with all the relevant information that you require to participate in the Dealer Training Academy training programs. WHAT S IN IT FOR YOU? Clear Training Strategy: So that you are informed about how learning and development will take place Learning Pathway: So that you can see all the courses you need to complete successfully to meet the minimum requirements of the job. The Qualification ensures that you provide your customers with the best service. All the training courses are presented by credible, experienced and qualified trainers. The training courses are developed and facilitated in such a way that you are able to competently and confidently apply what you have learned. We challenge you to put our courses to the test, learn, and apply at the workplace, and give us feedback on the great results! Stand 08/2016 3

4 Frequently Asked Questions: Question: Which platform do I find CBTs and E-Learnings? Answer: CBTs are found on the Global K Terminal as well as SABA CBT s on-line e.g Answer: E-Learnings are found on Saba e.g. T0001E Question: Who registers Participants on E-Learnings and Gap Tests? Answer: Learning Coordinators must register Participant for E-Learnings and Gap Tests Question: What does E- Learnings consist of? Answer: An E-Learning for example with a code of T0001E may consist of a CMLT and a TMLT Question: What does a CMLT and TMLT mean? Answer: CMLT refers to the Content of the E-Learning and the TMLT relates to the test NB: In order to complete the Test (TMLT) you must first complete and understand the Content (CMLT) Question: Who registers Participant for Final/Post Test? Answer: When the Learning Coordinator registers a Participant for the Face to Face or classroom based training the Final/Post Test will automatically be assigned to the participant by DTA NB: ONLY DTA can assign a Final/Post Test Question: Do Participants have to attempt all compulsory prerequisite E learnings before Face to Face/Classroom based training? Answer: Yes, if the Participants does not complete the compulsory prerequisites then he/she will not be allowed to attend the associated training Question: What is the price of an E-Learning? Answer: There is NO cost attached to an E-Learning, NB: Your dealership pays a monthly fee for E-Learnings Question: What is the cost of Face To Face/Classroom based training Refer to the price matrix at the end of the Prospectus booklet Question: What attire do I use to Face to Face/Classroom Based Training? Answer: Normal Work Attire Question: What happens if I register a Participant on Face to Face/Classroom based training and he/she does not attend? Answer: A NO SHOW fee of 150% of the total breakeven cost will be charged NB: If the Participant does not attend due to a valid reason e.g. Medical emergency please inform DTA. If the Participant has a medical certificate please send it to DTA within 5 working days after the training with the dealer stamp attached

5 Catalogue Page Description Qualification Target group The refers to Technical, Sales or Parts This is the relevant Pathway: E.g. Maintenance, Systems or Diagnostics Description of the course to be attended: E.g. Electrical Systems Level II The qualification programme consists of the individual training offerings and begins with the initial test. This could include Face to Face training as well as e-learnings and CBT s. the Qualification ends with the final assessment. You will also find the number of training days for each qualification The Coarse number can be used to search for the coarse on SABA. The course number describes the type of training. Please see examples below: Example 1 T1003F-ZA.CV2 Example 2 T1003T-ZA.CV2 Example 3 T0841E Example 4 T1355E-ZA.CV1 T stands for Technical F stands for Face to Face CV stands for Commercial Vehicles The first T stands for Technical The second T stands for Final tests, these final tests are attached to offerings by the administrator at MBSA The E refers to an e-learning. This must be booked by the learning coordinator prior to attendance The E refers to an e-test CV1 refers to Maintenance Level, CV 2 refers to Systems Level and CV3 Refers to Certified Diagnostics Technician This Is the target audience that will embark on the relevant training Description of what the participant will be able to do at the end of the training This is all the topics that will be covered during this training This is all the relevant pre work that is either recommended or mandatory to complete Level of training Method This is the ratio of practical vs Theory Number of training days/hours 5

6 Dealer Training Academy - MBCV 2016 TECHNICAL TRAINING Maintenance 9 Fundamentals 9 T0265F-ZA.CV1 Drive 9 T0298F-ZA.CV1 Engine Combustion 10 T0297F-ZA.CV1 Mechanical Components 11 T0299F-ZA.CV1 Mechanics, Hydraulics and Pneumatics 12 T0136F-ZA.CV1 Chassis 13 T1355E-ZA.CV1 Qualification Program 2017 Technicians Final Test 14 Maintenance Qualification 15 T0319Q-ZA.CV1 Trucks Qualification Program 2015, 2016 Maintenance Technician 15 T0687E-ZA.VAN Trucks Qualification Program Maintenance Technician Initial Test 16 T0212F-ZA.CV1 Trucks Mercedes-Benz Product Technology 17 P0019F-ZA.CV1 Trucks WIS/ ASRA for Service and Parts 18 X5205F-ZA.CV1 Trucks Electrical Systems 19 T0179F-ZA.CV1 Trucks XENTRY Kit & Star Diagnosis Level I 20 T0180F-ZA.CV1 Trucks XENTRY Kit & Star Diagnosis Level II 21 T0217F-ZA.CV1 Trucks Maintenance and Service 22 T0881F-ZA.CV1 Trucks Maintenance Level Assessment 23 Maintenance Fleet Owners 24 X5036F-ZA.CV1 Truck Fleet Owner Maintenance 24 X5034F-ZA.CV1 Bus Fleet Owner Maintenance 25 Stand 08/2016 6

7 Dealer Training Academy - MBCV 2016 Systems 26 Cross-System Competence for Systems Technicians 26 T0004F-ZA.CV3 Trucks Diagnosis Strategy 1 26 T0244F-ZA.CV2 Trucks On-board Electrical Systems, System Networking, Instrumentation 27 Actros, Axor, Atego T1144E-ZA.CV2 Cross Competence Final Test 28 Chassis and Active Safety (Path A) 29 T0685E-ZA.CV2 Trucks Qualification Program Systems Technician Path A Initial Test 29 T0151F-ZA.CV2 Trucks Air Brake Systems 30 T0150F-ZA.CV2 Trucks Telligent Brake System BS2 31 T0149F-ZA.CV2 Trucks Telligent Level Control 32 X5209T-ZA.CV2 Trucks Qualification Program Systems Technician Path A Final Test 33 Powertrain (Path B) 34 T0686E-ZA.CV2 Trucks Qualification Program Systems Technician Path B Initial Test 34 T0293F-ZA.CV2 Trucks Mechanical Engine Components Model Series 900, 457, X5048F-ZA.CV2 Trucks Telligent Engine Management 36 X5051F-ZA.CV2 Trucks MCV Transmissions (G60/G85) 37 T0266F-ZA.CV2 Trucks Mercedes-Benz Range-Change Transmission (G131/G330) 38 T0271F-ZA.CV2 Trucks Transmission Management AGS/HPS 39 T0269F-ZA.CV2 Trucks Transmission Management 2 GS/EAS2/Powershift 40 X5210T-ZA.CV2 Trucks Qualification Program Systems Technician Path B Final Test 41 Comfort/ Convenience and Safety Systems (Path C) 42 T0411E-ZA.CV2 Trucks Qualification Program Systems Technician Path C Initial Test 42 T0243F-ZA.CV2 Trucks Drive Authorization and Locking Systems Actros, Axor 43 T0256F-ZA.CV2 Trucks Parameterisable Special Module (PSM) 44 X5211T-ZA.CV2 Trucks Qualification Program Systems Technician Path C Final Test 45 Systems Practical Assessment 46 X5049F-ZA.CV2 Trucks Mercedes-Benz Systems Technician Practical Test 46 Bus Training 47 X5045F-ZA.CV0 Bumper to Bumper Bus 47 X5046F-ZA.CV0 Bus Electrical 48 X5210F-ZA.CV0 OF 917 Bus New Model Introduction 49 Stand 08/2016 7

8 Dealer Training Academy - MBCV 2016 Certified Diagnostic Technician (CDT) 50 T0011T-ZA.CV3 Trucks Mercedes-Benz Certified Diagnosis Technician Initial Test 50 T0005F-ZA.CV3 Trucks Mercedes-Benz Certified Diagnosis Technician Diagnostic Strategy 2 51 CMLT T0110E Trucks Mercedes-Benz Certified Diagnostic Technician Electrical Systems 52 e-training T0028F-ZA.CV3 Trucks Mercedes-Benz Certified Diagnostic Technician Electrical 53 Components, Comfort and Telematics CMLT T0109E Trucks Mercedes-Benz Certified Diagnostic Technician Drivetrain e- 54 Training T0029F-ZA.CV3 Trucks Mercedes-Benz Certified Diagnostic Technician Drivetrain 55 CMLT T0111E Trucks Mercedes-Benz Certified Diagnostic Technician Chassis e-training 56 T0030F-ZA.CV3 Trucks Mercedes-Benz Certified Diagnostic Technician Chassis 57 T0013F-ZA.CV3 Trucks Mercedes-Benz Certified Diagnostic Technician Test Preparation 58 T0014F-ZA.CV3 Trucks Mercedes-Benz Certified Diagnostic Technician Test 59 Certified Diagnostic Technician (CDT) Further Training 60 T0016F-ZA.CV3 Trucks Mercedes-Benz Certified Diagnostic Technician Further Training 60 Mercedes-Benz Commercial Vehicles Learning Pathways and Price Matrix and Package Codes 61 Learning Pathway Maintenance Technician 62 Maintenance Generic Modules Prerequisites Matrix 63 Maintenance Pathway Prerequisites Matrix 64 Learning Pathway Systems Technician 65 Systems Cross Competence Prerequisites Matrix 66 Learning Pathway Systems Technician Path A 67 Systems Path A Prerequisites Matrix 68 Learning Pathway Systems Technician Path B 69 Systems Path B Prerequisites Matrix 70 Learning Pathway Systems Technician Path C 71 Systems Path C Prerequisites Matrix 72 Learning Pathway Certified Diagnostic Technician 73 Certified Diagnostics Pathway Prerequisites Matrix 74 Price Matrix 75 Package Codes 76 Stand 08/2016 8

9 Dealer Training Academy - MBCV 2016 Target group Fundamentals Drive Train T0265F-ZA.CV1 Technicians embarking on Maintenance Pathway The participant can: > Identify the different Drive types > Discuss clutch operation > Describe the design and function of automatic clutch systems > Name the components of the manual transmission > Label the different components of torque converter > Perform basic checks on the automatic transmission > Discuss the function of the differentials > Discuss the function of the propeller shaft Optional prerequisite > Overview of Drive Types > Overview of Clutch types > Design and function of the Clutch > Overview of Automatic Clutch System > Overview of Manual Transmissions > Presentation of various Transfer Cases > Presentation of the Planetary gear system > Overview of Automatic Transmissions > Design of different Axle Drives > Overview of the different Differentials > Practical work > Final Test T0265T-ZA.CV1 The participant has successfully worked through CBT (order no ), "Transfer Cases" TrainingDepth Method Theory 100% On the Job Training Stand 08/2016 9

10 Dealer Training Academy - MBCV 2016 r Fundamentals Engine Combustion T0298F-ZA.CV1 Technicians embarking on Maintenance Pathway The participant can: > Describe the mixture formation processes in spark ignition as well as diesel engines > Discuss and test injection systems in spark ignition engines > Perform tasks on direct injection systems > Exhaust treatment in spark ignition engines as well as in Diesel engines > Explain the advantages of forced induction > Illustrate the difference/ relationship between power and torque > List the components of the exhaust system > Introduction to mixture formation > Mixture formation in Spark Ignition engines > Ignition in Spark Ignition engines > Exhaust treatment in Spark Ignition engines > Mixture formation in Diesel engines > Exhaust treatment in Diesel engines > Power and torque > Exhaust system > Final Test: T0298T-ZA.CV1 Optional prerequisitethe participant has successfully worked through CBTs "Emission Controls" ), Basic knowledge combustion Engines ( ) TrainingDepth Method Theory 100% On the Job Training Stand 08/

11 Dealer Training Academy - MBCV 2016 Fundamentals Mechanical Components T0297F-ZA.CV1 Technicians embarking on Maintenance Pathway The participant can: > Discuss the fundamentals of Internal Combustion engines > Classify types of internal combustion engines > Describe the combustion engines > Identify engine components > Discuss the properties of lubricants > Name the function of the cooling system components > Measurement compression pressure in the internal combustion engines > Fundamentals of the Internal combustion engines > Classifications of internal combustion engines > Fundamentals of Components > Fundamentals of Lubricants > Fundamentals of the Cooling system > Compression pressure measurement > Final Test: T0297T-ZA.CV1 Optional prerequisite None TrainingDepth Method Theory 100% On the Job Training Stand 08/

12 Dealer Training Academy - MBCV 2016 Fundamentals Mechanics, Hydraulics and Pneumatics T0299F-ZA.CV1 Technicians embarking on Maintenance Pathway The participant can: > Measure different units e.g. Length/ Work/ Power/ Efficiency/ Ratio > Apply different types of test equipment > Identify Nuts/ Bolts/ Screws > Discuss the use of different types of materials > Discuss the causes and effects of corrosion > Start the uses of operating fluids and auxiliary materials > Identify different bearing types/ seals > Discuss the Fundamentals of Hydraulics > Units of Physical Principles > Testing Equipment > Fundamentals of Connections > Fundamentals of Threads > Fundamentals of Nuts and Bolts > Classifications of Materials > Operating Fluids and auxiliary materials > Final Test: T0299T-ZA.CV1 Optional prerequisite None TrainingDepth Method Theory 100% On the Job Training Stand 08/

13 Dealer Training Academy - MBCV 2016 Fundamentals Chassis T0136F-ZA.CV1 Technicians embarking on Maintenance Pathway The participant can: > Identify Different body designs > Name the different forces that influence vehicle dynamics > Discuss topics related to vehicle paintwork > Describe the different suspension system used by Mercedes-Benz > State the function of Shock Absorbers > State the need for different wheel settings > Identify different steering systems used by Mercedes-Benz Vehicles > Perform Various checks on the brake system > Identify different types if wear patterns > Vehicle Body > Vehicle Safety > Vehicle Paintwork > Vehicle dynamic > Suspension > Shock Absorbers > Wheel Settings > Suspension > Brakes > Hydraulic Brakes > Final Test: T0136T-ZA.CV1 Optional prerequisite None TrainingDepth Method Theory 100% On the Job Training Stand 08/

14 Note Fundamentals Qualification Program 2017 Maintenance Technician Final Test T1355E-ZA.CV1 Maintenance Technician The participant's knowledge in the competence areas is determined. This is an online test designed to assess basic theoretical knowledge in the following fields: > Fundamentals of mechanical and electrical components > Vehicle systems/functions of engine/mechanical and drive components > Work processes > Mercedes-Benz service systems >CBT 4784 Transfer Cases >CBT 4740 Emission Control >CBT 4800 Basic Knowledge Combustion Engines Fly Method Theory 100%, Practical 0% The test is part of the qualification program for Mercedes-Benz Maintenance Technicians. 0 hours Stand 08/

15 Qualification Maintenance Trucks Qualification Program 2017 T0319Q-ZA.CV1 Maintenance Technician The participant qualifies as a Maintenance Technician. Participants receive a certificate following completion of the qualification program. The qualification program consists of the following individual training course and begins.. with the initial test. > T0687E-ZA.VAN Trucks Qualification Program Maintenance Technician Initial Test > T0212F-ZA.CV1 Trucks Mercedes-Benz Product Technology > P0019F-ZA.CV1 Trucks WIS/ ASRA for Service and Parts > X5205F-ZA.CV1 Trucks Electrical Systems > T0179F-ZA.CV1 Trucks XENTRY Kit & Star Diagnosis Level I > T0180F-ZA.CV1 Trucks XENTRY Kit & Star Diagnosis Level II > T0217F-ZA.CV1 Trucks Maintenance and Service > T0881F-ZA.CV1 Trucks Mercedes-Benz Maintenance Technician Final Test Method Theorie 100%, Practical 0% 13,0 days (per 8 hours) Stand 08/

16 Maintenance Trucks Qualification Program 2017 Initial Test T0687E-ZA.VAN Maintenance Technician Identification of knowledge deficits and support in developing a training plan for the Maintenance Technician qualification program. The initial test is an online test designed to assess theoretical knowledge in the following fields: > System knowledge of - WIS/ASRA - Electronic Parts Catalog (EPC) > Star Diagnosis > Mercedes-Benz product technology, maintenance and service > Maintenance service, fundamentals Training Go 0 day ( per 8 hour) Method Theory 100% Practical 0% Stand 08/

17 Maintenance Trucks Mercedes-Benz Product Technology T0212F-ZA.CV1 Maintenance Technician The participant can: > Name the various Mercedes-Benz commercial vehicle model series and state the respective major assemblies and systems > Name and operate the systems required for carrying out maintenance and repair work > Carry out the different maintenance work according to the maintenance procedures > Overview of Mercedes-Benz commercial vehicle models > Innovations > Vehicle documentation and vehicle data card > Design group overview and logic > Symbols in the documentation > Importance and use of the Specifications for Operating Fluids > Work units and texts > Need for maintenance > Design and function of ASSYST truck and van maintenance systems > Electronic brake system (EBS) > CBT 4801 Vehicle Identification at Daimler AG Note Go Method Theory 60%, Practical 40% The practical section specifically addresses the design and the operation/function of the individual maintenance systems and items. The content of this course is a prerequisite for reliably and effectively performing maintenance work on Mercedes-Benz commercial vehicles as a maintenance technician, with theaid ofthe applicable serviceinformation. 2,0 days (per 8 hours) Stand 08/

18 Maintenance WIS/ASRA for Service and Parts P0019F-ZA.CV1 The participant can: > Use the structure plus the design, symbols and functions of WIS/ASRA net > Independently find documents such as repair instructions, wiring diagrams, service information, etc. Structure of WIS/ASRA net: > First steps and system configuration > Documents and structures > Working with the table of contents > Working with vehicle data > CBT 4776 Finding workshop information in WIS net Go Method Theory 30% Practical 70% 1.0 day ( per 8 hours) Stand 08/

19 Maintenance Trucks Electrical System X5205F-ZA.CV1 Maintenance Technician The participant can > Accurately apply current Mercedes-Benz test and measuring equipment, service literature and the Workshop Information System (WIS) for maintenance, diagnosis and repairs > Carry out test, adjustment and repair work using digital multimeters, Star Diagnosis, including HMS990 Measurement Technology, oscilloscopes and the Diagnosis Assistance System (DAS) on electrical systems in commercial vehicles > Electrical formulas > Control and regulation > Oscilloscope > Sensors and their signal forms > AC and DC voltage > Pulse width modulation > Diagnosis and networking > Fault types > Testing electrical components > Practical work > CBT 4757 Principles of Motor Electronics 1 > CBT 4758 Principles of Motor Electronics 2 > CBT 4759 Principles of Motor Electronics 3 > CBT 4747 Underlying Principles of Motor Vehicle Electronics Note Go Method Theorie 50%, Practical 50% This course is the second level of the Mercedes-Benz commercial-vehicle electrical system training, consisting of three 2-day face-to-face training courses (see the training for maintenance technicians) and several CBTs. 4,0 days (per 8 hours) Stand 08/

20 Maintenance Trucks XENTRY Kit & Star Diagnosis Level I Go T0179F-ZA.CV1 Maintenance Technician The participant can > Operate Star Diagnosis, including the individual components of the hardware and software > Independently implement the regular updates according to requirements > Use Star Diagnosis on Mercedes-Benz commercial vehicles for simple tests, control unit parameterization, reading out fault memory and troubleshooting > Individual Star Diagnosis components, hardware design > User interface and fundamentals for all Star Diagnosis software programs > Update process and procedures, installation options > Use of individual programs "Diagnosis Assistance System (DAS)" and "StarUtilities" > Practical application of Star Diagnosis for carrying out simple troubleshooting > CBT 4768 Xentry Flash Go Method Theory 50%, Practical 50% 2,0 days (per 8 hours) Stand 08/

21 Maintenance Trucks XENTRY Kit & Star Diagnosis Level II Run T0180F-ZA.CV1 MaintenanceTechnician The participant can > Determine and implement possible solutions to current application problems > Apply the basic process for diagnosis/troubleshooting and for SCN coding > Use the individual Star Diagnosis programs DAS and HMS 990 Measurement Technology to conduct efficient diagnosis/troubleshooting in a well-planned, targeted manner > Operate the HMS 990 Measurement Technology (especially with the universal oscilloscope) in testing electrical components, sensors, actuators in an efficient and > Exchange experiences, compare previous knowledge in the practical use of Star Diagnosis, including all individual components > Efficient use of networked Star Diagnosis with the DAS, HMS 990, SD Media programs in well-planned, targeted diagnosis on current CV model series > Operation and use of HMS 990 Measurement Technology especially the universal oscilloscope for performing measurements on components, sensors and actuators in electrical systems > Fundamental procedures for troubleshooting and diagnosis Run Method Theory 30%, Practical 70% 1,0 days (per 8 hours) Stand 08/

22 Maintenance Trucks Maintenance and Service T0217F-ZA.CV1 MaintenanceTechnician The participant can > Perform Maintenance and Service operations on Commercial Vehicles according to required standards > Can locate, complete and utilize all documentation related to Maintenance and Service Operations ( Service Sheets. WIS and Tips). > Explain the Various After-Sales Processes > Explain the importance of completing Maintenance and Service properly > Explain the importance and function of various Maintenance Systems ( Telligent, Assyst, Assyst Plus). > Specifications for Operating Fluids > Work Units > Basic and Allowance time > Operating Text > ASRA > Maintenance - Time Based Servicing - Maintenance Based on the driving Distance - Maintenance as per customers request - Flexible maintenance systems > Assyst > Telligent Maintenance System (WS) > CBT 4787 Maintenance and Service Fundamentals of Service Products Run Method Theory 30%, Practical 70% 2,0 days (per 8 hours) Stand 08/

23 Maintenance Trucks Maintenance Final Assessment T0881F-ZA.CV1 Maintenance Technician Determination of the theoretical knowledge Determination of the practical knowledge According to the test regulations: > 1 x 120 minutes theory > 1 x 60 minutes Practical > 1 x 50 minutes WIS/ASRA Practical > T0212F-ZA.CV1 Trucks Mercedes-Benz Product Technology > P0019F-ZA.CV1 Trucks WIS/ ASRA for Service and Parts > X5205F-ZA.CV1 Trucks Electrical Systems > T0179F-ZA.CV1 Trucks XENTRY Kit & Star Diagnosis > T0180F-ZA.CV1 Trucks XENTRY Kit & Star Diagnosis Level II > T0217F-ZA.CV1 Trucks Maintenance and Service Note Run Method Theory 50% Practical 50% The assessment is a part of the training program for becoming a Maintenance Technician for Mercedes-Benz Trucks. 1day (per 8 hours) Stand 08/

24 Maintenance Trucks Truck Fleet Owner Maintenance X5036F-ZA.CV1 Fleet Owner Technician The participant can > Operate Star Diagnosis, including the individual components of the hardware and software > Independently implement the regular updates according to requirements > Use Star Diagnosis on Mercedes-Benz commercial vehicles for simple tests, control unit parameterization, reading out fault memory and troubleshooting > Perform Maintenance and Service operations on Commercial Vehicles according to required standards > Can locate, complete and utilize all documentation related to Maintenance and Service Operations ( Service Sheets. WIS and Tips). > Explain the Various After-Sales Processes > Explain the importance of completing Maintenance and Service properly > Explain the importance and function of various Maintenance Systems ( Telligent, Assyst, Assyst Plus). > Individual Star Diagnosis components, hardware design > User interface and fundamentals for all Star Diagnosis software programs > Update process and procedures, installation options > Use of individual programs "Diagnosis Assistance System (DAS)" and "StarUtilities" > Practical application of Star Diagnosis for carrying out simple troubleshooting on > Specifications for Operating Fluids > Operating Text > Maintenance - Time Based Servicing - Maintenance Based on the driving Distance - Maintenance as per customers request - Flexible maintenance systems > Telligent Maintenance System (WS) > None Run Method Theory 40% Practical 60% 5day (per 8 hours) Stand 08/

25 Maintenance Bus Bus Fleet Owner Maintenance X5034F-ZA.CV1 Fleet Owner Technician The participant can > Operate Star Diagnosis, including the individual components of the hardware and software > Independently implement the regular updates according to requirements > Use Star Diagnosis on Mercedes-Benz commercial vehicles for simple tests, control unit parameterization, reading out fault memory and troubleshooting > Perform Maintenance and Service operations on Commercial Vehicles according to required standards > Can locate, complete and utilize all documentation related to Maintenance and Service Operations ( Service Sheets. WIS and Tips). > Explain the Various After-Sales Processes > Explain the importance of completing Maintenance and Service properly > Explain the importance and function of various Maintenance Systems ( Telligent, Assyst, Assyst Plus). > Individual Star Diagnosis components, hardware design > User interface and fundamentals for all Star Diagnosis software programs > Update process and procedures, installation options > Use of individual programs "Diagnosis Assistance System (DAS)" and "StarUtilities" > Practical application of Star Diagnosis for carrying out simple troubleshooting on > Specifications for Operating Fluids > Operating Text > Maintenance - Time Based Servicing - Maintenance Based on the driving Distance - Maintenance as per customers request - Flexible maintenance systems > Telligent Maintenance System (WS) > None Run Method Theory 40% Practical 60% 4day (per 8 hours) Stand 08/

26 Cross-System Competence for Systems Technicians Trucks Diagnosis Strategy 1 T0004F-ZA.CV3 System Technician The participant can: > Describe the concept and purpose of a diagnosis strategy > Develop an all-categories diagnosis strategy based on the levels model > Apply the current category-specific diagnoses and diagnosis aids, evaluate their results and develop them further > Describe the various fault types and their effects > Implement his/her daily work in a more structured and goal-oriented manner > Diagnoses according to the levels model > Faults and fault types > Application of the category-specific diagnosis aids (XENTRY, DAS, etc.) > Practical work regarding diagnoses with and without fault codes > Evaluating the on-board diagnosis The participant has good knowledge of Star Diagnosis as well as HMS990 or has completed training course "HMS990 "T0180F Trucks, Vans Star Diagnosis Level II Run". The two CBTs "Troubleshooting, Success with Logic and All Senses" CBT 4754 and "Diagnosis Strategy, Future Level Model" CBT Go Method Theory 30%, Practical 70% 4,0 days (per 8 hours) Stand 08/

27 Note Cross-System Competence for Systems Technicians Trucks On-board Electrical Systems, System Networking, Instrumentation Actros, Axor, Atego T0244F-ZA.CV2 System Technician The participant can: > Describe the design of on-board electrical systems, the CAN technology used and the related basic functions in the Actros (BR 93x), Axor2 and Atego2 > Describe the functions and interactions of the various subsystems, including their sensors and actuators, and conduct diagnostic operations on them > Describe the design and function of current instruments and parameterize them > Connectaccessories correctly to the new on-board electrical system > On-board electrical system architecture and CAN technology in the Actros (BR 93x), Axor2 and Atego2 truck model series > Strategies and practical procedures to follow when diagnosing complex electrical and electronic systems > By means of fault simulation and appropriate diagnostic operations, familiarization with the interplay and typical interactions of the various subsystems through practical work > Work through current topics and diagnostic cases The participant has worked through the CBT programs "Controller Area Network (Passenger Cars and Commercial Vehicles)" Part 1 Fundamentals CBT 4716 and "Actros Networking" Parts 1-2 CBT 4330 and CBT 4331). In addition to this, he/she has very good knowledge about electrical and electronic systems and has attended the training course "T0004F Passenger Cars, Trucks, Vans, smart Diagnosis Strategy 1 Go". The participant is proficient in the use of Star Diagnosis, including HMS 990. Run Method Theory 40%, Practical 60% Participants can check and refresh their knowledge using the CBT program "Wiring Diagrams" Parts 1-3 CBT 4722 and 4723 and 4312). The content of this training is directed at system/repair technicians with little experience in on-board electrical systems. 5,0 days (per 8 hours) Stand 08/

28 Target group Note Cross-System Competence for Systems Technicians Trucks Cross-System Competence for System Technicians Final Test T1144E-ZA.CV2 System Technician The participant's knowledge is determined for the general competence areas. This is an online test designed to assess theoretical knowledge in the following fields: > On-board electrical systems and bus systems > Diagnosis strategy Go Method Theorie 100%, Practice0% The test is part of the qualification program for Mercedes-Benz System Technicians. 0 hours Stand 08/

29 Notes Chassis and Active Safety Path A Qualification Program 2017 Systems Technician Path A Initial Test T0685E-ZA.CV2 Systems Technician The participant's knowledge in the competence areas is determined. This is an online test designed to assess basic theoretical knowledge in the following fields: > Trucks Air Brake Systems > Trucks Telligent Brake Systems BS 2 > Trucks Telligent Level Control > N/A Fly Method Theory 100%, Practical 0% The test is part of the qualification program for Mercedes-Benz Systems Technicians. 0 hours Stand 08/

30 Chassis and Active Safety Path A Trucks Air Brake Systems T0151F-ZA.CV2 System Technician The participant can: > Describe the design of pneumatic brake systems > Explain the function of pneumatic brake system components > Assign components to the function group using service literature and understand their function > Perform function tests on brake system components > Conduct general function tests on brake systems > Design and function of: - Brake System in function schematics - Symbols > Components for compressed air production (DE) > Components of compressed air systems > Reading function Schematics > Components of the service brake system (BBA) > Braking effect of tractor vehicles and trailers > Antilock brake system > Acceleration skid control (ASR) > Components for pressure retention (DS) Run Method Theory 45%, Practical 55% 4,0 days (per 8 hours) Stand 08/

31 Chassis and Active Safety Path A Trucks Telligent Brake System BS2 T0150F-ZA.CV2 System Technician The participant can: > Describe the design of the EAPU > Explain the functions in the EAPU and understand them > Check the pressure retainer of the EAPU according to manufacturer specifications > Describe the integration of the EAPU into vehicle networking > Perform potential work and diagnoses on the E-APU with Star Diagnosis > Describe the system design of the Telligent brake system BS2 > Name the individual system components and their tasks > Explain the special functions in the system design of the Telligent brake system BS2 > Explain additional functions and special equipment in the BS2 > Perform target-oriented function tests on individual components > Independently diagnose malfunctions based on case examples with the aid of the current diagnosis and workshop information systems > Design and function of: - Electronic Air-Processing Unit E-APU - Telligent Brake System BS2 > Special functions of Telligent brake system BS2, such as the hill holder > Testing of system functions and individual system components > Fault diagnoses Participants can refresh their knowledge in preparation for the training course by working through the CBTs "Compressed-Air Braking Units Fundamentals" CBT 4348, "Compressed-Air Brakes - Reading Pneumatic Function Diagrams" CBT 4316 Note Run Method Theory 45%, Practical 55% As a prerequisite for this training course, the participant has successfully completed training course "T0151F Trucks Air Brake Systems Go" or has equivalent knowledge. 3,0 days (per 8 hours) Stand 08/

32 Chassis and Active Safety Path A Trucks Telligent Level Control T0149F-ZA.CV2 System Technician The participant can: > Explain the system design of the Telligent Level Control System in Various vehicle configurations > Name the components of the Telligent Level Control and their tasks > Explain the model of operation of the Telligent Level Control > Examine the system components in a goal-oriented manner with the help of diagnosis systems > Calibrate the driving level in accordance with specifications > Explain the special function of the Telligent Level Control system > Explain the system design and the mode of operation of the Roll control (WR) > Adjust parameters of the Telligent Level Control > Design and function of: - Level control (4x2) - Starting off aid on 6x2 vehicles - Pressure retention - System design of level control on 6x2/4 vehicles > Compulsory lowering and residual air bellows pressure regulation > System design of roll control assignment of components > Axle load indicator Participants can preparation for the training course by working through the CBTs Principles of level control" CBT 4352 Run Method Theory 45%, Practical 55% 2,0 days (per 8 hours) Stand 08/

33 Chassis and Active Safety Path A Trucks Mercedes-Benz Final Assessment Theoretical Assessment Systems Path A X5209T-ZA.CV2 Systems Technician Determination of theoretical knowledge According to the test regulations: > 1 x 120 minutes theory > T0685E-ZA.CV2 Trucks Qualification Program Systems Technician Path A Initial Test > T0151F-ZA.CV2 Trucks Air Brake Systems > T0150F-ZA.CV2 Trucks Telligent Brake System BS2 > T0149F-ZA.CV2 Trucks Telligent Level Control Note Run Method Theory 100% Practical 0% The test is a part of the training program for becoming a Systems Technician for Mercedes-Benz Trucks Path A. 0.5day (per 8 hours) Stand 08/

34 Notes Powertrain Path B Qualification Program 2017 Systems Technician Path B Initial Test T0686E-ZA.CV2 Systems Technician The participant's knowledge in the competence areas is determined. This is an online test designed to assess basic theoretical knowledge in the following fields: > Trucks Mechanical Engine Components Model Series 900, 457, 500 > Trucks Telligent Engine Management > Trucks MCV Transmissions (G60/G85) > Trucks Mercedes-Benz Range Change Transmission (G131/G330) > Trucks Transmission Management AGS/HPS > Trucks Transmission Management 2 GS/EAS2/Powershift > N/A Fly Method Theory 100%, Practical 0% The test is part of the qualification program for Mercedes-Benz Systems Technicians. 0 hours Stand 08/

35 Powertrain Path B Trucks Mechanical Engine Components Repair Model Series 900, 457, 500 T0293F-ZA.CV2 System Technician The participant can > Localize malfunctions in mechanical engine components > Inspect components and use WIS to plan and understand repair scopes > Mechanical design of the model series 900, 457 and 500 engines > Turbobrake function > Partial disassembly of engines > Current repair work on the components - Mechanical engine components (crank assembly, valve assembly, etc.) - Oil circuits - Fuel circuits - Charge air systems and compressor systems - Electrically controlled water pump The participant has good basic knowledge of mechanical engine components. Run Method Theory 20%, Practical 80% Note Participants can test and refresh their knowledge using CBTs "Pump-Line-Nozzle" Parts 1-2 CBT 4307 CBT 4308 and "Engine Series 500, 900, 457" Parts 1-2 CBT 4322 and CBT ,0 days (per 8 hours) Stand 08/

36 Optional prerequisite Powertrain Path B Trucks Telligent Engine Systems Model Series 900, 457, 500 X5048F-ZA.CV2 System Technician The participant can: > Describe the actuation of engine brake management, the turbobrake > Describe the routing of the fuel circuits on model series 900, 457 and 500 and differentiate between them for diagnostic purposes > Devise own diagnosis strategies and perform diagnoses based on complaints and symptoms > Conduct tests on the fuel systems > Perform inspection, adjustment and repair work > Design and function: - Power take-off control - Thermal management - Differences and similarities of the various fuel systems - SCR exhaust aftertreatment, including NOx regulation - Enhanced Environmental Vehicle (EEV) information module > Performing test and adjustment work using the current service aids (DAS, WIS) - Fault diagnosis based on practical examples - Air compressor test > Exchange of experience The participant has successfully completed training courses "T0179F Trucks, Vans Star Diagnosis Level I Go", "P0019F WIS/ASRA 3 for Workshop Specialists Go", "T0004F Passenger Cars, Trucks, Vans, smart Diagnosis Strategy 1 Go" CMLT T0086E Trucks Telligent Engine Systems Model Series 900, 457, 500 e- Training Go This training/test has to be booked, before you are authorized to book the main training. You ll find a detailed description about the training, using the training code. Run Method Theory 25%, Practical 75% 3,0 days (per 8 hours) Stand 08/

37 Powertrain Path B Trucks MCV Transmissions (G60/G85) X5051F-ZA.CV2 System Technician The participant can: > Disassemble and assemble the transmission using the service aids (WIS and special tools). > Inspect/ diagnose components and use WIS to plan, understand and conduct repair scopes on medium commercial vehicle transmission. > Perform test and adjustment operation > Technical data > Disassembling MB transmissions > Assembling MB transmissions > MB transmissions disassembling and assembling shift mechanism > MB transmissions install front part of transmission housing > MB transmission install central release > Setting shift mechanism > MB transmission inspect play between grooved ball bearing and circlip in front of housing N/A Run Method Theory 25%, Practical 75% 2,0 days (per 8 hours) Stand 08/

38 Powertrain Path B Trucks Mercedes-Benz Range-Change Transmission T0266F-ZA.CV2 System Technician The participant can: > Disassemble and assemble the transmissions using the service aids (WIS and special tools) > Inspect transmission components and use WIS to plan and implement the necessary repair scopes > Carry out testing and adjustment operations > Mechanical design of the Mercedes-Benz synchromesh range-change transmissions G 131, G G 260 > Mechanical design of the Mercedes-Benz non-synchromesh range-change transmissions G 211, G 241, G 280, G 330 > Disassembling/assembling a synchromesh range-change transmission > Disassembling/assembling a non-synchromesh range-change transmission > Diagnosing faults, performing component repairs (shift shafts, synchronization, etc.) Note The participant has successfully completed the CBTs "Telligent Gearshift - Parts 1-2" and "Telligent Automatic Gearshift - Parts 1-2" as preliminary training. Run Method Theory 30%, Practical 70% As preliminary training, please complete the CBTs "Telligent Gearshift", Parts 1-2 CBT 4305 and CBT4306 and "Telligent Automatic Gearshift" Parts 1-2 CBT 4320 and CBT ,0 days (per 8 hours) Stand 08/

39 Note Powertrain Path B Trucks Transmission Management AGS/HPS T0271F-ZA.CV2 System Technician The participant can: > Describe the design and function of the clutch operating system > Describe the design and function of the clutch operating system > Describe the interaction of the transmission and drive control system > Describe and assess output signals to control units and components of gearshift systems > Evaluate actual values and the associated driving situations > Use DAS to identify and eliminate the effects of mechanical faults on the gearshift systems > Perform a diagnosis on the transmission management systems > Perform test, adjustment and repair work > Clutch operating systems > Interlock of range-change transmission > Low shift control unit > High shift control unit > Hydraulic-pneumatic power shift self adjustment > Telligent automatic gearshift system (AGS) Fundamentals > Telligent Automatic gearshift system (AGS) Function > Telligent automatic gearshift system (AGS) Assessing actual values > Introduction to the Permanent Magnet Retarder The participant has successfully completed the e-training T0085E-ZA.CV2 successfully. Run Method Theory 30%, Practical 70% As preliminary training, please complete the CBTs "Telligent Gearshift", Parts 1-2 CBT 4305 and CBT4306 and "Telligent Automatic Gearshift" Parts 1-2 CBT 4320 and CBT ,0 days (per 8 hours) Stand 08/

40 Course Number Note Powertrain Path B Trucks Transmission Management GS, EAS, Mercedes PowerShift Run T0269F-ZA.CV2 System Technician The participant can > Describe the design and individual functions of the control units for drive control and gear control > Describe the design and function of the clutch operating system as used with the various transmissions and gearshift systems > Describe the interaction of the transmission and drive control systems > Describe the similarities and differences between the Telligent gearshift, Telligent automatic gearshift system EAS and Mercedes PowerShift > Describe and assess exemplary input and output signals on control units and components of the gearshift systems > Evaluate actual values and the associated driving situations > Use DAS to identify and eliminate the effects of mechanical faults on the gearshift system > Perform a diagnosis on the transmission management systems > Perform inspection, adjustment and repair work > Exchange of experience > Interaction of subsystems in a networked environment - Electronic vehicle networking (CAN) - Telligent gearshift, Telligent automatic gearshift system EAS, Mercedes PowerShift > Use the current service aids (DAS, WIS) to test, adjust, parameterize, diagnose and repair installed gearshift systems > Base function of turbo clutch > Fault diagnosis based on practical examples T0085E-ZA.CV2 Trucks Transmission Management HPS, GS, AGS e-training Go This training/test has to be booked, before you are authorized to book the main training. You ll find a detailed description about the training, using the training code. Run Method Theory 30%, Practical 70% To refresh your knowledge, please work through the e-training "T0085E-ZA.CV2 Trucks Transmission Management HPS, GS, AGS e-training Go" the CBTs " Telligent Gearshift System" Part 1-2, "Telligent Automatic Gearshift System" Part 1-2, "Wiring Diagrams Part 1 and 3 and CAN Fundamentals. 2,0 days (per 8 hours) Stand 08/

41 Powertrain Path B Trucks Mercedes-Benz Final Theoretical Assessment Systems Path B X5210T-ZA.CV2 Systems Technician Determination of theoretical knowledge According to the test regulations: > 1 x 120 minutes theory > T0686E Trucks Qualification Program Systems Technician Path B Initial Test > X5048F-ZA.CV2 Trucks Telligent Engine Management > X5051F-ZA.CV2 Trucks MCV Transmissions (G60/G85) > T0293F-ZA.CV2 Trucks Mechanical Engine Components Model Series 900, 457, 500 > T0266F-ZA.CV2 Trucks Mercedes-Benz Range-Change Transmission (G131/G330) > T0271F-ZA.CV2 Trucks Transmission Management AGS/HPS > T0269F-ZA.CV2 Trucks Transmission Management 2 GS/EAS2/Powershift Note Run Method Theory 100% Practical 0% The test is a part of the training program for becoming a Systems Technician for Mercedes-Benz Trucks Path B. 0.5day (per 8 hours) Stand 08/

42 Note Comfort/Convenience and Safety Systems Path C Qualification Program 2017 Systems Technician Path C Initial Test T0411E-ZA.CV2 Systems Technician The participant's knowledge in the competence areas is determined. This is an online test designed to assess basic theoretical knowledge in the following fields: > Trucks Drive Authorization and Locking Systems > Trucks Parameterization of the PSM > N/A Fly Method Theory 100%, Practical 0% The test is part of the qualification program for Mercedes-Benz Systems Technicians. 0 hours Stand 08/

43 Note Comfort/Convenience and Safety Systems Path C Trucks Drive Authorization and Locking Systems Actros, Axor Run T0243F-ZA.CV2 System Technician The participant can: > Describe the design and function of current truck drive authorization and locking systems > Generate proper diagnoses in case of malfunctions and independently perform repair work on truck locking systems (e.g. control unit replacement) Theoretical knowledge and practical work on the established truck series Actros, Axor and Atego. > Design and system function of: - Central locking systems - Comfort locking systems - Anti-theft alarm systems (ATA) - Drive authorization systems (WSP) > New features/modifications in the current Actros BR 96x and Axor2 > Use of literature (function descriptions and wiring diagrams) > Practical examples and exercises for diagnosis and troubleshooting The participant has completed training course "T0244F-ZA.CV2 Trucks On-Board Electrical Systems, System Networking, Instrumentation Actros, Axor, Atego Run" or has equivalent knowledge. The participant is proficient in the use of Star Diagnosis, including HMS 990. Run Method Theory 50%, Practical 50% Participants can test and refresh their knowledge using the CBT programs "Principles of Motor Vehicle Electronics" Parts 1-3 CBT4757, 4758 and 4759) and "Access and Drive Authorization Systems" CBT 4340). 2,0 days (per 8 hours) Stand 08/

44 Comfort/Convenience and Safety Systems Path C Trucks Parameterizable Special Module (PSM) Run T0256F-ZA.CV2 System Technician The participant can: > Describe the application area and the tasks of the PSM (parameterizable special module) > Understand the basic design > Describe the design and function of the parameterizable special module and its integration in the on-board electrical system in current truck models > Use functions described in the workshop literature > Manage PSM data records > Parameterize the special module as specified in the customer order and perform relevant diagnoses > Application area > Combinational logics in the PSM > Inputs and outputs on the PSM > Functions in the PSM > Control of complex power take-offs > Use of workshop literature > Managing PSM data records > Practice-oriented parameterization exercises using the service literature > Performing actual vehicle parameterizations via the PSM The participant has successfully completed training courses "T0179F Trucks, Vans Star Diagnosis Level I Go", "P0019F WIS/ASRA 3 for Workshop Specialists Go", "T0004F Passenger Cars, Trucks, Vans, smart Diagnosis Strategy 1 Go" Run Method Theory 40%, Practical 60% 3,0 days (per 8 hours) Stand 08/

45 Comfort/Convenience and Safety Systems Path C Trucks Mercedes-Benz Final Assessment Theoretical Assessment Systems Path C X5211T-ZA.CV2 Systems Technician Determination of theoretical knowledge According to the test regulations: > 1 x 120 minutes theory > T0411E Trucks Qualification Program Systems Technician Path C Initial Test > T0243F-ZA.CV2 Trucks Drive Authorization and Locking Systems Actros, Axor > T0256F-ZA.CV2 Trucks Parameterisable Special Module (PSM) Note Run Method Theory 100% Practical 0% The test is a part of the training program for becoming a Systems Technician for Mercedes-Benz Trucks Path C. 0.5day (per 8 hours) Stand 08/

46 Systems Trucks Mercedes-Benz Final Assessment Practical Assessment X5049F-ZA.CV2 Systems Technician Determination of Practical knowledge and Skills Note According to the test regulations: > 5 x 60 minutes practical > 2 x 30 minutes practical > T0004F-ZA.CV3 Trucks Diagnosis Strategy 1 > T0244F-ZA.CV2 Trucks On-board Electrical Systems, System Networking, Instrumentation Actros, Axor, Atego > T0685E-ZA.CV2 Trucks Qualification Program Systems Technician Path A Initial Test > T0151F-ZA.CV2 Trucks Air Brake Systems > T0150F-ZA.CV2 Trucks Telligent Brake System BS2 > T0149F-ZA.CV2 Trucks Telligent Level Control > X5209T-ZA.CV2 Trucks Qualification Program Systems Technician Path A Final Test > T0686E Trucks Qualification Program Systems Technician Path B Initial Test > X5048F-ZA.CV2 Trucks Telligent Engine Management > X5051F-ZA.CV2 Trucks MCV Transmissions (G60/G85) > T0293F-ZA.CV2 Trucks Mechanical Engine Components Model Series 900, 457, 500 > T0266F-ZA.CV2 Trucks Mercedes-Benz Range-Change Transmission (G131/G330) > T0271F-ZA.CV2 Trucks Transmission Management AGS/HPS > T0269F-ZA.CV2 Trucks Transmission Management 2 GS/EAS2/Powershift > X5210T-ZA.CV2 Trucks Qualification Program Systems Technician Path B Final Test > T0411E Trucks Qualification Program Systems Technician Path C Initial Test > T0243F-ZA.CV2 Trucks Drive Authorization and Locking Systems Actros, Axor > T0256F-ZA.CV2 Trucks Parameterisable Special Module (PSM) > X5211T-ZA.CV2 Trucks Qualification Program Systems Technician Path C Final Test Run Method Theory 0% Practical 100% The test is a part of the training program for becoming a Systems Technician for Mercedes-Benz Trucks. 1day (per 8 hours) Stand 08/

47 Bus Training Bus Bumper to Bumper Busses X5045F-ZA.CV0 Bus Technician > Identify vehicle specifications related to models. > Identify vehicle type and aggregates installed to the unit. > Identify systems and component location on bus. > Carry out maintenance and minor repairs according to specification. > Connect the Star Diagnosis machine to the vehicle. > Carry out short test using Star Diagnosis to enter vehicle systems. > Record all faults that you may find and observe. > Correctly diagnose and repair faults. > Understand brake layout and component function. > Carry out brake tests with specified test equipment and observe reading. > Carry out correct brake and air suspension settings. > Observe dash switch layout and control unit functions on Marcopolo bus bodies. None Go Method Theory 50%, Practical 50% 5 day (per 8 hours) Stand 08/

48 Bus Training Bus Bus Electrical X5046F-ZA.CV0 Bus Technician The participant can: > Define the different electrical components. > Identify the correct wiring diagrams for the referring chassis. > Identify electrical and electronic systems and component location on the Bus. > Carry out diagnosis and repair on the electrical components and systems. > Connect the Star Diagnostic Machine to the vehicle. > Carry out a short test with Star to enter vehicle systems. > Record all faults that you may find and observe. > Correctly diagnose and repair faults. > Understand brake layout and component function. > Understanding and reading wiring diagrams. > Carry out correct brake and air suspension settings. > Carry out downloads on CPC or other ECU s. None Go Method Theory 40%, Practical 60% 4 days (per 8 hours) Stand 08/

49 Bus Training Bus OF917 New Model Introduction X5210F-ZA.CV0 Bus Technicians The participant can: Identify electrical and electronic systems and component location Describe origin and overall design of engine Describe design, layout and components of fuel system Describe design and operation of transmission Describe design and operation of clutch system and gearshift mechanism Describe layout and design of chassis and suspension components Describe design and operation of front steered axle Describe design and operation of rear driven axle Describe design, layout and operation of brake system and associated components Carry out adjustment procedure for front and rear wheel bearings Describe layout and operation of steering system. None Go Method Theory 50%, Practical 50% 2 days (per 8 hours) Stand 08/

50 Note Certified Diagnostic Technician (CDT) Trucks Mercedes-Benz Certified Diagnosis Technician 2017 Initial Test T0011T-ZA.CV3 Diagnosis Technician > Knowledge and skills of participants have been ascertained > Participants and the dealership have been informed about approval for the training series > Participants and the dealership have been informed about the approval prerequisites > An individual training plan has been prepared in the event of approval > Participants and the dealership have been informed about the individual training plan Theoretical test on the Actros model series 93x in the areas: > Electrical components - comfort - telematics > Drivetrain > Suspension > WIS, EPC, operation texts, standard texts, flat rates and work units (ASRA) support systems with part determination and pricing Practical test on the Actros model series 93x: > Communication with the customer and on the technical facts of the practical exercise > Order writing > Diagnostic work on electrical components, comfort, telematics, drivetrain and suspension systems T0180F Trucks Star Diagnosis Stage II Run T0004F Passenger Cars, Trucks, Vans, smart Diagnostic Strategy 1 Go Go Method Theory 70%, Practical 30% The test is a part of the training series to become a Certified Mercedes-Benz Diagnostic Technician. 1 day (per 8 hours) Stand 08/

51 Certified Diagnostic Technician (CDT) Passenger Cars, Trucks, Vans, smart Mercedes-Benz Certified Diagnosis Technician Diagnostic Strategy 2 T0005F-ZA.CV3 Diagnosis Technician The participant can: > Develop a complex diagnostic strategy for all vehicle divisions based on the level model and complaint analysis > Generate complaint-related orders > Develop a troubleshooting tree > Implement complex troubleshooting strategies > Prepare documentation in a tamper-proof manner > Complex diagnoses according to the level model > Complaint analysis > Consolidating knowledge on the use of vehicle division-specific diagnostic aids (DAS,...) > Practical work/diagnosis based on fault symptoms and specified/actual values > Evaluating the on-board diagnosis > Fault diagnosis with stored and non-stored fault codes This training CBT Diagnosis Strategy. CBT 4799 can be used as preparation. Run Method Theory 20%, Practical 80% 4,0 days (per 8 hours) Stand 08/

52 Certified Diagnostic Technician (CDT) Trucks Mercedes-Benz Certified Diagnostic Technician Electrical System e-training CMLT T0110E Diagnosis Technician The participant can > Ask the customer questions that are pertinent to the complaint > Develop a strategy plan for resolving the customer complaint > Make use of the required information sources (workshop literature) > Networking > Seats > Lighting > On-board electrical system > FleetBoard > Drive authorization > Telematics > Air conditioning in model series 93x Go Method Theory 100% Practical 0% Note This e-training is a mandatory prerequisite for "T0028F Trucks Mercedes-Benz Certified Diagnostic Technician Electrical System Run". 1,5 hours Stand 08/

53 Certified Diagnostic Technician (CDT) Trucks Mercedes-Benz Certified Diagnostic Technician Electrical Components, Comfort and Telematics Run T0028F-ZA.CV3 Diagnosis Technician The participant can: > Ask the customer questions that are pertinent to the complaint > Develop a strategy plan for resolving the customer complaint > Make use of the required information sources (workshop literature) Actros model series 93x: > Networking > Seats > Lighting > On-board electrical system > FleetBoard > Drive authorization > Telematics > Air conditioning system T0005F Passenger Cars, Trucks, Vans, smart Mercedes-Benz Certified Diagnosis Technician Diagnostic Strategy 2 Run T0011F Trucks Mercedes-Benz Certified Diagnosis Technician Initial Test Go CMLT T0110E Trucks Mercedes-Benz Certified Diagnostic Technician Electrical Systems e-training Go This training/test has to be booked, before you are authorized to book the main training. You ll find a detailed description about the training, using the training code. Run Method Theory 10%, Practical 90% 4,0 days (per 8 hours) Stand 08/

54 Certified Diagnostic Technician (CDT) Mercedes-Benz Certified Diagnostic Technician Drivetrain e-training CMLT T0109E Diagnosis Technician Participants can: > Ask the customer questions that are pertinent to the complaint > Develop a strategy plan for resolving the customer complaint > BlueTEC > Thermal management > Fuel circuit > Sensors > Actuators > Networking MR - FR > Engine control > Starter control in the Actros model series Go Method Theory 100% Practical 0% Note This e-training is a mandatory prerequisite for "T0029F Trucks Mercedes-Benz Certified Diagnostic Technician Drivetrain Run". 1,5 hours Stand 08/

55 Certified Diagnostic Technician (CDT) Trucks Mercedes-Benz Certified Diagnostic Technician Drivetrain T0029F-ZA.CV3 Diagnosis Technician The participant can: > Ask the customer questions that are pertinent to the complaint > Develop a strategy plan for resolving the customer complaint > Make use of the required information sources (workshop literature) Actros model series 93x: > BlueTec > Thermal management > Fuel circuit > Sensors > Actuators > Networking MR - FR > Engine control > Starter control T0005F Passenger Cars, Trucks, Vans, smart Mercedes-Benz Certified Diagnosis Technician Diagnostic Strategy 2 Run T0011F Trucks Mercedes-Benz Certified Diagnosis Technician Initial Test Go T0028F Trucks Mercedes-Benz Certified Diagnostic Technician Electrical Components, Comfort and Telematics Run CMLT T0109E Trucks Mercedes-Benz Certified Diagnostic Technician Drivetrain e- Training Go This training/test has to be booked, before you are authorized to book the main training. You ll find a detailed description about the training, using the training code. Run Method Theory 10%, Practical 90% 4,0 days (per 8 hours) Stand 08/

56 Certified Diagnostic Technician (CDT) Trucks Mercedes-Benz Certified Diagnostic Technician Chassis e-training CMLT T0111E Diagnosis Technician The participant can > Ask the customer questions that are pertinent to the complaint > Develop a strategy plan for resolving the customer complaint > Make use of the required information sources (workshop literature) > Compressed-air brake system > Electronic Air-Processing Unit (EAPU) > Telligent brake system (BS2) > Driving assistance systems > Level control > Steering gear Go Method Theory 100% Practical 0% Note This e-training is a mandatory prerequisite for "T0030F Trucks Mercedes-Benz Certified Diagnostic Technician Chassis Run". 1,5 hours Stand 08/

57 Certified Diagnostic Technician (CDT) Trucks Mercedes-Benz Certified Diagnostic Technician Chassis T0030F-ZA.CV3 Diagnosis Technician The participant can: > Ask the customer questions that are pertinent to the complaint > Develop a strategy plan for resolving the customer complaint > Make use of the required information sources (workshop literature) > Compressed air supply > Electronic air processing unit (EAPU) > Telligent brake system (BS2) > Driving assistance systems > Level control > Steering gear T0005F Passenger Cars, Trucks, Vans, smart Mercedes-Benz Certified Diagnosis Technician Diagnostic Strategy 2 Run T0011F Trucks Mercedes-Benz Certified Diagnosis Technician Initial Test Go T0028F Trucks Mercedes-Benz Certified Diagnostic Technician Electrical Components, Comfort and Telematics Run CMLT T0111E Trucks Mercedes-Benz Certified Diagnostic Technician Chassis e- Training Go This training/test has to be booked, before you are authorized to book the main training. You ll find a detailed description about the training, using the training code. Run Method Theory 10%, Practical 90% 4,0 days (per 8 hours) Stand 08/

58 Certified Diagnostic Technician (CDT) Trucks Mercedes-Benz Certified Diagnostic Technician Test Preparation T0013F-ZA.CV3 Diagnosis Technician The participant can implement the test procedure. > Explanation of the test process > Explanation of the automotive diagnostic process > Troubleshooting according to the levels model > Consolidation of the material covered in training courses T0005F, T0028F, T0029F and T0030F T0005F Passenger Cars, Trucks, Vans, smart Mercedes-Benz Certified Diagnosis Technician Diagnostic Strategy 2 Run T0011F Trucks Mercedes-Benz Certified Diagnosis Technician Initial Test Go T0028F Trucks Mercedes-Benz Certified Diagnostic Technician Electrical Components, Comfort and Telematics Run T0029F Trucks Mercedes-Benz Certified Diagnostic Technician Drivetrain Run T0030F Trucks Mercedes-Benz Certified Diagnostic Technician Suspension Run This training/test has to be booked, before you are authorized to book the main training. You ll find a detailed description about the training, using the training code. Run Method Theory 10%, Practical 90% 2,0 days (per 8 hours) Stand 08/

59 Mandatory prerequisite Note Certified Diagnostic Technician (CDT) Trucks Mercedes-Benz Certified Diagnostic Technician Test Run T0014F-ZA.CV3 Diagnosis Technician Determination of theoretical and practical knowledge and skills (behavior during problem solving). According to the test regulations: > 2 x 60 minutes theory > 1 x 60 minutes Practical (1) > 1 x 70 minutes Practical (2) > 1 x 30 minutes oral test "T0013F Trucks Mercedes-Benz Certified Diagnostic Technician Test Preparation Run" as optional test preparation. T0005F Passenger Cars, Trucks, Vans, smart Mercedes-Benz Certified Diagnosis Technician Diagnostic Strategy 2 Run T0011F Trucks Mercedes-Benz Certified Diagnosis Technician Initial Test Go T0028F Trucks Mercedes-Benz Certified Diagnostic Technician Electrical Components, Comfort and Telematics Run T0029F Trucks Mercedes-Benz Certified Diagnostic Technician Drivetrain Run T0030F Trucks Mercedes-Benz Certified Diagnostic Technician Suspension Run CMLT T0109E Trucks Mercedes-Benz Certified Diagnostic Technician Drivetrain e- Training Go CMLT T0110E Trucks Mercedes-Benz Certified Diagnostic Technician Electrical System e-training Go CMLT T0111E Trucks Mercedes-Benz Certified Diagnostic Technician Chassis e- Training Go This training/test has to be booked, before you are authorized to book the main training. You ll find a detailed description about the training, using the training code. Run Method Theory 50%, Practical 50% The test is a part of the training program for becoming a Certified Diagnostic Technician for Mercedes-Benz Trucks. 1 day (per 8 hours) Stand 08/

60 Certified Diagnostic Technician (CDT) Trucks Mercedes-Benz Certified Diagnostic Technician Further Training T0016F-ZA.CV3 Diagnosis Technician The participant: > Can go through all the steps necessary when making initial contact with the customer and the vehicle in a customer-friendly way > Can determine whether the customer complaint is possibly due to incorrect operation or is indeed a feature of normal system operation > Can apply complaint analysis to help in creating a logical and understandable work procedure > Can recognize when complaints involve more than one system and properly process such complaints > Can make targeted use of knowledge sources (customers, coworkers, WIS, TIPS, SD Media, XENTRY) to efficiently move forward with his/her work procedures and solution pathway. > Can create practical documentation reflecting the scope of work involved > Is familiar with the objectives for the model series and systems as described in the various s > Can perform the testing, adjustment and repair measures as required for the defined topics while observing the accident prevention regulations and manufacturer specifications > Expanded system and diagnostic scope for the new Actros for long-distance haulage Updated content will be ed to operations with their invitations. T0014F Trucks Mercedes-Benz Certified Diagnostic Technician Test Run This training/test has to be booked, before you are authorized to book the main training. You ll find a detailed description about the training, using the training code. Fly Method Theory 20%, Practical 80% 2,0 days (per 8 hours) Stand 08/

61 Mercedes-Benz Commercial Vehicles Learning Pathways Stand 10/

62 Maintenance Pre- Pre-Requisite Requisite Module Module Basic Qualification* Qualification Fundamentals Final Test T1355E-ZA.CV1 Maintenance Technician T0319Q-ZA.CV1 MT: Final Assessment T0881F-ZA.CV1 1 Day Initial Test SABA T0687E-ZA.VAN Qualified Maintenance Technician CBT 4801 Product Technology T0212F-ZA.CV1 2 Days CBT 4776 WIS/AZRA 3 P0019F-ZA.CV1 1 Days CBT s 4757; 4758; 4759 and 4747 Electrical Systems 1 X5205-ZA.CV1 4 Days CBT 4768 Xentry Kit 1 T0179-ZA.CV1 2 Days Xentry Kit 2 T0180F-ZA.CV1 1 Days CBT 4787 Maintenance Service T0217-ZA.CV1 2 Days Stand 08/

63 Maintenance Generic Modules Prerequisites Matrix Description Course Code e-learning on Saba Global K MBSA Orientation Dealer Orientation Module 1 Dealer Orientation Module 2 Dealer Orientation Module 3 Dealer Orientation Module 4 AKUBIS AKUBIS AKUBIS AKUBIS Drive T0265F-ZA.CV1 Transfer cases CBT4784 Drive Final Test T0265T-ZA.CV1 Engine Combustion T0298F-ZA.CV1 Emission Control Basic knowledge combustion engines CBT4740 CBT4800 Engine Combustion Final Test T0298T-ZA.CV1 Mechanical Components T0297F-ZA.CV1 Mechanical Components Passenger Cars Final Test T0297T-ZA.CV1 Mechanics Hydraulic and Pneumatics T0299F-ZA.CV1 Mechanics Hydraulic and Pneumatics Final Test T0299T-ZA.CV1 Chassis T0136F-ZA.CV1 Chassis Final Test Final Test Fundamental Modules T0136T-ZA.CV1 T1355E-ZA.CV1 63

64 Maintenance Pathway Prerequisites Matrix Description Course Code e-learning on Saba Global K Qualification Program CV Maintenance Technician Training T1319Q-ZA.CV1 Maintenance Technician Initial Test T0687E-ZA.VAN Product Technology T0212F-ZA.CV1 Welcome to Daimler CMLT EL2070 Welcome to Daimler TMLT EL2070 Vehicle Identification at Daimler AG CBT4801 Fundamentals of Service Products CBT4787 Product Technology Final Test T0212T-ZA.CV1 WIS/ ASRA P0019F-ZA.CV1 Finding workshop information in WIS net CBT4776 WIS/ ASRA Final Test P0019T-ZA.CV1 Electrical Systems X5205F-ZA.CV1 Principles of Motor Vehicle Electronics 1 CBT4757 Principles of Motor Vehicle Electronics 2 CBT4758 Principles of Motor Vehicle Electronics 3 CBT4759 Underlying Principles of Motor Vehicle Electronics CBT4747 Electrical Systems I Final Test X5205T-ZA.CV1 Xentry kit and Star Diagnosis Stage 1 T0179F-ZA.CV1 Xentry Kit CBT4768 Xentry kit and Star Diagnosis Stage 1 Final Test T0179T-ZA.CV1 Xentry kit and Star Diagnosis Stage 2 T0180F-ZA.CV1 Xentry kit and Star Diagnosis Stage 2 Final Test T0180T-ZA.CV1 Maintenance and Service T0217F-ZA.CV1 Fundamentals of Service Products CBT4787 Maintenance and Service Final Test T0217T-ZA.CV1 64

65 Systems Pre- Requisite Entry Test Basic Qualification Qualification Global K (CBT, Akubis) Saba (Knowledge Test, E- Learning) Module 1 Diagnosis Strategy 1 T0004-ZA.CV3 4 days Module 2 Overall On-Board Electrical Systems 5 days T0244F-ZA.CV2 ST: Final Assessment 1 day Cross Competence Final Test T1144F-ZA.CV2 Qualified Systems Technician Pathway Training Initial Test Path A Path A Initial Test Path B Path B Initial Test Path C Path C Stand 08/

66 Systems Cross Competence Prerequisites Matrix Description Course Code e-learning on Saba Global K Diagnosis Strategy 1 T0004F-ZA.CV3 Troubleshooting, Success with Logic and all senses CBT4754 Diagnosis Strategy. Future Level Model CBT 4799 Diagnosis Strategy 1 Final Test Overall On-Board Electrical Systems T0244F-ZA.CV2 T0004T-ZA.CV3 Controller area Network Part1 Fundamentals CBT 4716 Actros Networking Part 1 CBT 4330 Actros Networking Part 2 CBT 4331 Overall On-Board Electrical Systems Final Test Cross Competence Final Test T0244T-ZA.CV2 T1144E-ZA.CV2 66

67 Systems Path A modules Basic Qualification Further Systems Pathways GLOBAL K (CBT) and CBT On-line and E-Learnings Systems Path A Courses Systems Technician Path B/C Initial Test Path A T0685E-ZA.CV2 Module 1 Air Brake Systems T0151F-ZA.CV2 4 Days CBT s 4348 and 4316 Module 2 Telligent Brake System (BS2) T0150F-ZA.CV2 3 Days CBT s 4352 Module 3 Telligent Level Control T0149F-ZA.CV2 2 Days Stand 08/

68 Systems Path A Prerequisites Matrix Description Course Code e-learning on Saba Global K Initial Test Path A T0685E-ZA.CV2 Air Brakes Systems T0151F-ZA.CV2 Air Brakes Systems Final Test T0151T-ZA.CV2 Telligent Brake Systems (BS2) T0150F-ZA.CV2 Compressed-Air Braking Unit. Fundamentals. CBT 4348 Compressed-Air Brake Reading Pneumatic Function Diagrams CBT 4316 Telligent Brake Systems (BS2) Final Test Telligent Level Control T0149F-ZA.CV2 T0150T-ZA.CV2 Principles of level Control CBT 4352 Telligent Level Control Final Test Mercedes-Benz Theoretical Path A Final Test T0149T-ZA.CV2 X5209T-ZA.CV2 68

69 Systems Path B modules Basic Qualification Further Systems Pathways GLOBAL K (CBT) and CBT On-line and E-Learnings Systems Path B Courses Systems Technician Path A/C Initial Test Path B T0686E-ZA.CV2 CBT s 4307; 4308; 4322 and 4323 Module 1 Mechanical Engine Components T0293F-ZA.CV2 5 Days E-Learning CMLT T0086E Module 2 Telligent Engine Management X5048F-ZA.CV2 3 Days Module 3 MCV Transmissions X5051F-ZA.CV2 2 Days CBT s 4305; 4306; 4320 and 4324 Module 4 Range-change Transmissions T0266F-ZA.CV2 5 Days E-Learning T0085E-ZA.CV2 Module 5 Transmission Management 1: AGS/HPS T0271F-ZA.CV2 2 Days Module 6 Transmission Management 2: GS/EAS2/Powershift T0269F-ZA.CV2 2 Days Stand 08/

70 Systems Path B Prerequisites Matrix Description Course Code e-learning on Saba Global K Initial Test Path B T0686E-ZA.CV2 Mechanical Engine Components T0293F-ZA.CV2 Pump-Line Nozzle Part 1 CBT 4307 Pump-Line Nozzle Part 2 CBT 4308 Engine Series 500, 900 and 457 Part 1 CBT 4322 Engine Series 500, 900 and 457 Part 2 CBT 4323 Mechanical Engine Components Final Test Telligent Engine Management Telligent Engine Systems model 900, 500 and 457 Telligent Engine Management Final Test MCV Transmissions MCV Transmissions Final Test Range Change Transmissions X5048F-ZA.CV2 X5051F-ZA.CV2 T0266F-ZA.CV2 T0293T-ZA.CV2 CMLT T0086E X5048T-ZA.CV2 X5051T-ZA.CV2 Telligent Gearshift Part 1 CBT 4305 Telligent Gearshift Part 2 CBT 4306 Telligent Automatic Gearshift Part 1 CBT 4320 Telligent Automatic Gearshift Part 2 CBT 4324 Range Change Transmissions Final Test T0266T-ZA.CV2 Transmission Management 1 AGS/ HPS T0271F-ZA.CV2 Transmission Management AGS/ HPS and GS Transmission Management 1 AGS/ HPS Final Test Transmission Management 2 GS/ EAS2/ Powershift Transmission Management 2 GS/ EAS2/ Powershift Final Test Mercedes-Benz Theoretical Path B Final Test T0269F-ZA.CV2 T0085E-ZA.CV2 T0271T-ZA.CV2 T0269T-ZA.CV2 X5210T-ZA.CV2 70

71 Systems Path C modules Basic Qualification Further Systems Pathways GLOBAL K (CBT) and CBT On-line and E-Learnings Systems Path C Courses Systems Technician Path A/B Initial Test Path C T0411E-ZA.CV2 CBT s 4757; 4758; 4759 and 4340 Module 1 Drive Authorization and Locking Systems T0243F-ZA.CV2 2 Days Module 2 Parameterization of PSM T0256F-ZA.CV2 3 Days Stand 08/

72 Systems Path C Prerequisites Matrix Description Course Code e-learning on Saba Global K Initial Test Path C T0411E-ZA.CV2 Drive Authorization and Locking Systems T0243F-ZA.CV2 Principle of Motor Vehicles Electronics Part 1 CBT 4757 Principle of Motor Vehicles Electronics Part 2 CBT 4758 Principle of Motor Vehicles Electronics Part 3 CBT 4759 Access and Drive Authorization Systems CBT 4340 Drive Authorization and Locking Systems Final Test Parameterization of the PSM Parameterization of the PSM Final Test Mercedes-Benz Theoretical Path C Final Test T0256F-ZA.CV2 T0243T-ZA.CV2 T0256T-ZA.CV2 X5211T-ZA.CV2 72

73 Diagnostic modules Basic Qualification Certification Qualified Systems Technician Initial Test T0011T-ZA.CV3 1 Days Final Assessment T0014F-ZA.CV3 1 day GLOBAL K (CBT) and CBT On-line and E-Learnings Certified Diagnostic Technician Certified Diagnostic Technician CBT s 4799 Diagnosis Strategy 2 T0005F-ZA.CV3 4 Days E-Learning CMLT T0110E Electrical T0028F-ZA.CV3 4Days E-Learning CMLT T0109E Drivetrain T0029F-ZA.CV3 4 Days E-Learning CMLT T0111E Chassis T0030F-ZA.CV3 4 Days Test Preparation T0013F-ZA.CV3 2 Days Stand 08/