Requirements for 2018 Truck Certification
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1 Description Requirements for 2018 Truck Certification As products continue to change, we must constantly look at our learning strategies and ensure that our certification programs are addressing the needs of our technicians and customers. In order to keep up with the new technologies being introduced into Navistar vehicles, we have modified our certification paths and program rules. These updates were made under the guidance of the Standard Repair Time / Service Education committee. Making these changes will allow us to continuously maintain and build on our best-in-class service network. Listed below is an overview of the objectives and rules for this program. Objectives Rules Set a clear progression path for technician development. Ensure that technicians are prepared to support our customers and current product offerings. Provide recognition and rewards for excellence. This certification is for anyone who completes the required training. Eligibility for the 2018 Technician Rodeo is limited to active Diamond Certified Bus and Truck Technicians only. Required training will be available November 1, October 31, Certifications are earned for the following calendar year (e.g., courses completed by October 31, 2017 earn a 2018 certification). All courses must be completed by October 31, 2017 to be eligible for 2018 certification recognition. Technicians working in the United States must have completed the required ASE certifications prior to October 31, 2017 for 2018 Diamond Certification. The required ASE certifications are noted below. Technicians working in Canada must have earned their Canadian Provincial License, or equivalent, prior to October 31, 2017 for 2018 Diamond Certification All ASE and CPL certifications must be entered into Employee Registration (ER) and be active on October 31, An instructional course is available on the LMS that covers how to add this information to Employee Registration as well as an iknow document. Individual certificates, wall plaque inserts, and uniform patches will be available following the October 31, 2017 cutoff. New courses may be added to certification paths during the school year prior to August 31 st of that year. This will give technicians at least 60 days to complete any late additions. On August 31, 2017 a verification course will be added to the Foundation certification path as a reminder to make sure all information is entered correctly and accurate. These 2018 updates will normally be made in Learning Management System (LMS) during the first week of November, at the beginning of the new certification year. If a technician has previously completed a course the credit will automatically be carried forward into the following year.
2 Reminder Electrical series programs 1-8 are now valid for only 5 years and will need to be retaken. If you last took these classes prior to November 1, 2012, you will need to retake them prior to October 31, 2017, as they will expire. Technician Certification Levels This year s program consists of 3 distinct certification levels: o o o Certified Requires all of the individual web courses in a certification category to be completed to become certified in that specific category. Master Certified Requires all 12 certification categories to be completed. International A26 certification was added 07/05/2017 Diamond Certified Requires a technician to have all 12 certification categories completed and be ASE Certified (T2-T8 and L2) or have Canadian Provincial Licensing. Technicians working in the United States must be ASE Certified, and technicians working in Canada must have their Canadian Provincial License, or provincial equivalent. International A26 certification was added 07/05/2017 Miscellaneous The required certification paths will be automatically assigned to all Truck technicians. If one or more of the below listed certification paths are missing from your assignment, please create a Dealer Education case file to ensure it is assigned prior to this year s deadline. Each technician is responsible for ensuring they have been assigned all of the eligible certification paths and that their training has been completed. Andrew Theisen Manager, Navistar Education
3 Diamond Logic Builder Introduction and Usage Series EZ-Tech III Introduction and Usage iknow Program 1: Orientation and Navigation 2018 Truck Certification Foundation iknow Program 2: Searching the iknow Knowledgebase iknow Program 3: Submitting a Case iknow Program 4: Managing a Case iknow Program 5: What`s New in iknow Introduction to the Next Generation Diagnostic Manual Navistar Coolant Management Tool Navistar Safety NavKal Certification PocketMaxx ECM Update PocketMaxx Training for Technicians ProStar Introduction for Technicians Requirements for 2018 Truck Technician Certification Service Portal Training for Technicians ServiceMaxx Overview and Snapshot Analysis Adding ASE Certification and CPL Numbers to an LMS Profile International LT Overview and Walk-around Added Dec. 19th, International Truck Operator Controls Added May 5th, 2017 Basic Electrical System Tester & Smart Battery Charger (TCN ) Electrical Systems Series Basics Program I: Fundamentals Electrical Systems Series Basics Program II: Circuits Electrical Systems Series Basics Program III: Wiring Electrical Systems Series Basics Program IV: Connectors Electrical Systems Series Basics Program V: Multimeters Electrical Systems Series Basics Program VI: Motors, Solenoid & Relays Electrical Systems Series Basics Program VII: Diodes & Resistors Electrical Systems Series Basics Program VIII: Transducers Introduction to Pre-Delivery Inspection PDI for ProStar and LoneStar Interactive Electrical Schematics Added June 1st, 2017 Bendix Wingman Fusion TM System Overview ProStar Series Electrical System Generation 4 Body Controller Overview Predictive Cruise Control Quick Reference Guide RollTek Rollover Protection System Introduction to Diamond Logic Electrical System Electrical / Electronic Systems
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