Requirements for 2018 Truck Certification

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1 Description Requirements for 2018 Truck Certification As products continue to change, we must constantly look at our learning strategies and ensure that our certification programs are addressing the needs of our technicians and customers. In order to keep up with the new technologies being introduced into Navistar vehicles, we have modified our certification paths and program rules. These updates were made under the guidance of the Standard Repair Time / Service Education committee. Making these changes will allow us to continuously maintain and build on our best-in-class service network. Listed below is an overview of the objectives and rules for this program. Objectives Rules Set a clear progression path for technician development. Ensure that technicians are prepared to support our customers and current product offerings. Provide recognition and rewards for excellence. This certification is for anyone who completes the required training. Eligibility for the 2018 Technician Rodeo is limited to active Diamond Certified Bus and Truck Technicians only. Required training will be available November 1, October 31, Certifications are earned for the following calendar year (e.g., courses completed by October 31, 2017 earn a 2018 certification). All courses must be completed by October 31, 2017 to be eligible for 2018 certification recognition. Technicians working in the United States must have completed the required ASE certifications prior to October 31, 2017 for 2018 Diamond Certification. The required ASE certifications are noted below. Technicians working in Canada must have earned their Canadian Provincial License, or equivalent, prior to October 31, 2017 for 2018 Diamond Certification All ASE and CPL certifications must be entered into Employee Registration (ER) and be active on October 31, An instructional course is available on the LMS that covers how to add this information to Employee Registration as well as an iknow document. Individual certificates, wall plaque inserts, and uniform patches will be available following the October 31, 2017 cutoff. New courses may be added to certification paths during the school year prior to August 31 st of that year. This will give technicians at least 60 days to complete any late additions. On August 31, 2017 a verification course will be added to the Foundation certification path as a reminder to make sure all information is entered correctly and accurate. These 2018 updates will normally be made in Learning Management System (LMS) during the first week of November, at the beginning of the new certification year. If a technician has previously completed a course the credit will automatically be carried forward into the following year.

2 Reminder Electrical series programs 1-8 are now valid for only 5 years and will need to be retaken. If you last took these classes prior to November 1, 2012, you will need to retake them prior to October 31, 2017, as they will expire. Technician Certification Levels This year s program consists of 3 distinct certification levels: o o o Certified Requires all of the individual web courses in a certification category to be completed to become certified in that specific category. Master Certified Requires all 12 certification categories to be completed. International A26 certification was added 07/05/2017 Diamond Certified Requires a technician to have all 12 certification categories completed and be ASE Certified (T2-T8 and L2) or have Canadian Provincial Licensing. Technicians working in the United States must be ASE Certified, and technicians working in Canada must have their Canadian Provincial License, or provincial equivalent. International A26 certification was added 07/05/2017 Miscellaneous The required certification paths will be automatically assigned to all Truck technicians. If one or more of the below listed certification paths are missing from your assignment, please create a Dealer Education case file to ensure it is assigned prior to this year s deadline. Each technician is responsible for ensuring they have been assigned all of the eligible certification paths and that their training has been completed. Andrew Theisen Manager, Navistar Education

3 Diamond Logic Builder Introduction and Usage Series EZ-Tech III Introduction and Usage iknow Program 1: Orientation and Navigation 2018 Truck Certification Foundation iknow Program 2: Searching the iknow Knowledgebase iknow Program 3: Submitting a Case iknow Program 4: Managing a Case iknow Program 5: What`s New in iknow Introduction to the Next Generation Diagnostic Manual Navistar Coolant Management Tool Navistar Safety NavKal Certification PocketMaxx ECM Update PocketMaxx Training for Technicians ProStar Introduction for Technicians Requirements for 2018 Truck Technician Certification Service Portal Training for Technicians ServiceMaxx Overview and Snapshot Analysis Adding ASE Certification and CPL Numbers to an LMS Profile International LT Overview and Walk-around Added Dec. 19th, International Truck Operator Controls Added May 5th, 2017 Basic Electrical System Tester & Smart Battery Charger (TCN ) Electrical Systems Series Basics Program I: Fundamentals Electrical Systems Series Basics Program II: Circuits Electrical Systems Series Basics Program III: Wiring Electrical Systems Series Basics Program IV: Connectors Electrical Systems Series Basics Program V: Multimeters Electrical Systems Series Basics Program VI: Motors, Solenoid & Relays Electrical Systems Series Basics Program VII: Diodes & Resistors Electrical Systems Series Basics Program VIII: Transducers Introduction to Pre-Delivery Inspection PDI for ProStar and LoneStar Interactive Electrical Schematics Added June 1st, 2017 Bendix Wingman Fusion TM System Overview ProStar Series Electrical System Generation 4 Body Controller Overview Predictive Cruise Control Quick Reference Guide RollTek Rollover Protection System Introduction to Diamond Logic Electrical System Electrical / Electronic Systems

4 Electrical System Tester Upgrade Added Nov. 1st, 2016

5 Brakes Air Brakes Series Program 1: System Theory & Components Air Brakes Series Program 2: System Operations & Inspection Air Brakes Series Program 3: System Tests Air Brakes Series Program 4: Supply System Component Tests Air Brakes Series Program 5: Actuation System Component Tests Air Brakes Series Program 6: Common Service Procedures Diamondlife Disc Brakes Update II (TCN ) Medium Duty Full Power Hydraulic Brakes-Program I: Introduction / Theory & System Operations Medium Duty Full Power Hydraulic Brakes-Program II: Full Power Brake Component Features Medium Duty Full Power Hydraulic Brakes-Program III: Braking Modes Medium Duty Full Power Hydraulic Brakes-Program IV: Basic Diagnostics & WABCO TOOLBOX Software Medium Duty Full Power Hydraulic Brakes-Program V: Common Service Procedures Medium Duty Full Power Hydraulic Brakes-Program VI: Repair Procedures Suspension and Steering Measuring Front Axle Toe Power Steering Series Program 1: Pumps Power Steering Series Program 2: Steering Gears Power Steering Series Program 3: Integrated Hydraulic Brake Booster Power Steering Series Program 4: System Troubleshooting Power Steering Series Program 5: Common Service Procedures ProStar Front Air Suspension ProStar Series Cab Performance PM Quick Tips Training - Fuel Tank Cleaning Eaton Drive Train Hydraulic Clutch Performance PM DriveTrain HVAC 12-Volt Auxiliary No-Idle HVAC System Quick Tips Training - Diagnosing A/C Systems Using Gauge Readings Quick Tips Training - Recalibration of the HVAC Actuator Motors Quick Tips Training - Refrigerant Oil Calculation During Compressor Replacement 2010 A/C Update A/C System Flushing Performance A/C Program 1 Performance A/C Program IV: ProStar Series Webasto Air Top 2000 Heater 2017 International Truck HVAC System Overview - Added May 5th, 2017

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7 2010 MaxxForce 7 Engine-to-Chassis Interface 2010 MaxxForce 7 for Technicians 2014 Diesel Particulate Filter Cleaning Update MaxxForce 7 MaxxForce DT, 9, 10 and N9, N EPA 2013 HD-OBD N9 and N10 with SCR Diagnostics for Technicians ICP Diagnostics MaxxForce DT, 9, and 10 Turbocharger Repair 2010 EPA, 2014 N9 and N10 Engine Aftertreatment System Overview for Technicians 2010 MaxxForce DT, 9, and 10 Engine Diagnostics 2010 MaxxForce DT, 9, and 10 Engine-to-Chassis Interface 2010 MaxxForce DT, 9, and 10 for Technicians 2013 Aftertreatment System with SCR Overview for Technicians 2013 HD OBD Overview for Technicians 2014 Diesel Particulate Filter Cleaning Update Cylinder Performance Analyzer Tool Instruction Update MaxxForce 11, 13 and N EPA 2013 HD-OBD N13 with SCR Diagnostics for Technicians 2010 EPA 2013 N13 Engine Aftertreatment System Overview for Technicians 2010 MaxxForce 11 and 13 EGR Alignment Tool 2010 MaxxForce 11 and 13 EGR Cooler Pressure Test 2010 MaxxForce 11 and 13 Engine Diagnostics 2010 MaxxForce 11 and 13 for Technicians 2013 Aftertreatment System with SCR Overview for Technicians 2013 HD OBD Overview for Technicians 2014 Diesel Particulate Filter Cleaning Update 2015 N13 Engine Exhaust Manifold Service 2015 N13 Engine Overview for Technicians Heavy-Duty Engine Lifting Bracket Installation Heavy Duty Engine Cylinder Head Replacement 2010 MaxxForce 11&13 Fuel System Priming Tool Overview for Technicians International A26 Added July 5th, International A26 Engine Introduction - Added July 5th, International A26 Engine Overview - Added July 5th, Aftertreatment System Overview - Added July 5th, 2017

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