Christopher Lyon NTEA Director of Fleet Relations

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2 Christopher Lyon NTEA Director of Fleet Relations

3 About NTEA Established in 1964, NTEA The Association for the Work Truck Industry, represents more than 1,950 companies that manufacture, distribute, install, sell and repair commercial trucks, truck bodies, truck equipment, trailers and accessories. Buyers of work trucks and the major commercial truck chassis manufacturers also belong to the Association. NTEA provides in-depth technical information, education, and member programs and services, and produces The Work Truck Show. No industry trade association rivals NTEA s knowledge of work trucks or offers a more comprehensive slate of products, services and tools to help businesses expand and thrive. The Association maintains administrative headquarters in suburban Detroit and government relations offices in Washington, DC, and Ottawa, Ontario.

4 Our mission NTEA exists to further the knowledge, growth and profitability of the work truck industry. Our vision NTEA is recognized globally as the undisputed resource and advocate for the North American work truck industry.

5 Association profile 24% 47% Distributor Founded in 1964 Manufacturer Associate 29% More than 1,950 companies Truck equipment distributors Truck equipment manufacturers Truck dealers and fleets, chassis OEMs and leasing companies Office locations Farmington Hills, Michigan (administrative headquarters) Washington, DC (government relations) Ottawa, Ontario (government relations)

6 Technical support Government advocacy Workforce development Events & training Industry resources Business distinction Partner services Affiliate divisions Connections ntea.com/memberbenefits

7 Importance of data Fleet management Daily decisions Good data backs up experience

8 Finding data Maintenance and operational data Performance data Utilization

9 Finding data Multiple data collection methods Onboard data loggers CAN bus downloads Telematics systems

10 Evaluate your data Reasons Identify need for increased (or decreased) maintenance Improvement of maintenance procedures Specification changes for new equipment Operator training improper use of equipment Utilization of current equipment

11 Drive and duty cycle Defining a vehicle duty cycle Telematics data Driver logs Dispatcher records Maintenance records

12 Drive cycle Average speed Maximum speed Idle time Power export time (PTO) Continuous running time per cycle

13 Drive cycle Your fleet probably has multiple drive cycles. Urban, suburban, rural Different vehicle applications Seasonal differences

14 Drive and duty cycle Drive cycle graph A drive cycle defines how a vehicle is utilized Graphically, a drive cycle is a series of data points representing the speed of a vehicle versus time Maximum speed Urban dynamometer driving schedule Average speed Starts and stops Idle time Engine off time

15 Duty cycle Hours of use per day Days of use per week Total miles driven per measurement cycle Percentage of on-road versus off-road driving Loaded versus empty usage

16 Data-driven truck design Use historical data for truck design Match operational and environmental operating environments Electrification Alternative fuels

17 Data-driven truck design Horsepower How much is enough? Vehicle performance requirements Energy requirements

18 Process improvement Operators can impact the bottom line Reduced crash incidents Improved fuel economy Extended brake life Reduced engine and transmission wear

19 Data Leverage it to your benefit Historical data is a valuable resource Review unscheduled work. Should it be incorporated into a PM program? Effectiveness Scheduled versus unscheduled

20 Telematics In the beginning Traditional routing Traffic avoidance Geofencing

21 Telematics Leverage it Idle management/reduction Driver feedback/behavior modification Inventory management/weight reduction Fault codes Maintenance optimization

22 Available resources Fleet management companies OEMs NTEA (ntea.com/technicalresources) Work truck design and compliance Weight distribution and payload analysis Department of Transportation regulations Sustainable and alternative fuel technologies Industry data Fleet organizations Internal data and your cross functional team

23 Questions? Thank you. Christopher Lyon Director of Fleet Relations Hills Tech Drive, Farmington Hills, MI ǀ ǀ ntea.com ǀ