EXTRA TRASH SERVICE NOW EVERY FOUR WEEKS

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1 2016 SOLID WASTE MANAGEMENT NEWSLETTER EXTRA TRASH SERVICE NOW EVERY FOUR WEEKS Starting in January 2016, Denver will replace the Large Item Pickup Program and Cart Overflow Program with the NEW Extra Trash Service for all homes. This service improvement is part of Solid Waste Management s plan to help keep our neighborhoods clean as we transition toward Citywide cart-based trash service. Denver Residents can now put large items out every four weeks instead of every six. The City will no longer provide Large Item Pickup or Cart Overflow Service; instead every home will receive Extra Trash Service for large items and materials that do not fit in trash carts. To make this possible, the pickup areas have changed significantly. Please pay very close attention to the map and schedule on page 2 of this newsletter. Or better yet, take advantage of the new electronic service reminders that are explained on page 3. Extra Trash Service is designed to help residents dispose of large items from their homes like couches, mattresses, and branches, and any extra trash bags that may not fit in their trash cart. A maximum of 5 large items and 10 bags of trash will be collected per home per Extra Trash collection. Large Item Pickup EXTRA Cart + = Overflow TRASH SERVICE NEW!

2 2016 EXTRA TRASH SERVICE CALENDAR NORTHWEST (noroeste) Alameda (suroeste) (noreste) (sureste) EXTRA TRASH IS COLLECTED EVERY FOUR WEEKS. FOLLOW THESE INSTRUCTIONS: (RECOGEMOS EL EXCESO DE BASURA JUNTO Y LOS ARTÍCULOS GRANDES (LIP) UNA VEZ CADA CUATRO SEMANAS. SIGA ESTAS INSTRUCCIONES:) 1. Check the calendar and map to find your scheduled service week. (Consulte el calendario y el mapa para averiguar la semana programada para el servicio.) 2. Place your items out by 7 a.m. (Saque los artículos antes de las 7 a.m.) 3. Cart and Manual customers, place items out on your normal day of trash service during your scheduled week. Dumpster customers, place items out on Monday of your scheduled week. (Si recibe servicio de recolección manual o en carritos, saque los artículos el día de recolección regular durante la semana prevista para la recolección. Si recibe servicio de depósito colectivo, saque los artículos el lunes de la semana prevista para la recolección.) 4. Make sure the items are at least 2 feet away from obstructions. (Asegúrese de que los artículos estén a por lo menos 2 pies (60 cm) de distancia de obstrucciones.) 5. Extra Trash may not be stored at the curb or in the alley on non-collection days. (No guarde el exceso de basura en el callejón o en la banqueta los días que no hay servicio de recolección.) 6. Do not set trash out in cardboard boxes. (No saque la basura en cajas de cartón.) 7. A maximum of 10 bags and 5 large items will be collected from each home per collection. (Recogeremos un máximo de 10 bolsas y 5 artículos grandes por hogar en cada ciclo de recolección.) 8. Extra trash service will not accept construction and building materials; automotive fluids or materials; car tires or batteries; electronics (televisions, computers); commercial waste or hazardous waste or chemicals. (No se recogerán los siguientes materiales como parte del servicio de recolección del exceso de basura: materiales de construcción; fluidos o materiales automotores; llantas y baterías de automóviles; equipos electrónicos (televisores, computadoras); desechos comerciales; sustancias químicas y desechos peligrosos.) To learn ways to reduce your trash visit DenverGov.org/Trash. = Citywide Treecycle Collection (Reciclaje de árboles colección) H = City holiday (vacaciones de ciudad) January (enero) H H February (febrero) H March (marzo) H April (abril) May (mayo) H 31 June (junio) July (julio) H August (agosto) September (septiembre) H October (octubre) November (noviembre) H December (diciembre) H Large Item Pickup and Cart Overflow are now combined and called Extra Trash. 2

3 ELECTRONIC SERVICE REMINDERS NEVER FORGET YOUR COLLECTION DAY 4 easy ways to get your service reminder Select whether you want to receive s the day before collection or day of collection, as well as the time of the day that you want to receive the . SMARTPHONE APP Download the free Denver Trash and Recycling phone app from either itunes or Google Play. CALENDAR UPDATES Import your unique service calendars into ical, Outlook, or Google calendars. A service calendar is available to download or print. PHONE CALL Select the time you want to receive your reminder call the day before collection (must be between 9 a.m. and 9 p.m.). To sign up for reminders visit DenverGov.org/DenverRecycles or call 311. DON T WASTE THE GOOD STUFF! Denver Composts is Expanding Starting in January, the Denver Composts program will add one more route and then two more routes will be added in the Summer of This means the program will be accessible to more neighborhoods and more participants than ever before. The Denver Composts program is a fee-based service that collects residentially generated organic materials like yard debris, food and non-recyclable paper. These materials are collected weekly and taken to a commercial composting facility that turns these materials into a soil amendment known as compost. Organic material is the single largest item that is thrown away by Denver households and accounts for more than 50 percent of what is taken to the landfill. Residents participating in the compost program have reported that with recycling and composting, they have been able to reduce the amount of trash they throw away by 50 to 75 percent. WHAT S IN YOUR TRASH? 25% Recycling 50 % Compostable 25% Trash 75% of what Denver residents throw away is good stuff that could be composted or recycled. To find out if your home is eligible for service and to sign up for service, visit DenverGov.org/DenverRecycles or call 311. DENVER PUBLIC WORKS SOLID WASTE MANAGEMENT 3

4 JAN MAR SOLID WASTE MANAGEMENT 2016EVENTS TREECYCLE 2016 Christmas trees are picked up from your home for recycling. GREAT AMERICAN CLEANUP (March 1 through May 31) Join 2 million volunteers taking action in more than 20,000 communities each spring to create positive change. APR EARTH DAY CLEANUPS (April 17 through April 23) Tidy up a school campus, Adopt-A-Spot location, or other public area. MAY JUL NOV GREAT COLFAX CLEANUP Spruce up the Gateway to the Rockies from Denver to Aurora. FREE LEARN TO COMPOST CLASSES BEGIN More than 30 classes are offered through October. MULCH GIVEAWAY & COMPOST SALE One day only, multiple sites to pick up free mulch made from recycled Christmas trees and purchase compost from leaves. GREAT DENVER CLEANUP Plan your Spring Cleanup. One day, free disposal of unwanted household items, compostable yard waste and recyclables. GRAFFITI BRUSH OFF AND LITTLE LITTER CAMPAIGN Help give graffiti the brush off and put litter in its place. LEAFDROP 2016 Neighborhood leaf drop-off sites are open for the first three weekends in November to collect and compost leaves. 15 AMERICA RECYCLES DAY All event dates are tentative and subject to change. GET A HANDLE ON GRAFFITI Are you seeing graffiti creep into your community? Graffiti vandalism has a tendency to spread if it s not addressed quickly. Try some of these helpful tips from Denver Partners Against Graffiti to stop graffiti from growing in your neighborhood. 1. Get it down quickly! FREE resources are available to help you remove graffiti promptly. 2. Report Graffiti on any property in Denver (callers can remain anonymous). 3. Install motion sensor lighting around your property. 4. Eliminate hiding places. Remove debris, and keep trees, weeds & shrubs trimmed. Overgrown areas can also encourage other criminal activity. 5. Watch out for suspicious activity and talk to your neighbors. If you are a victim of graffiti vandalism file a police report. Be persistent, report graffiti each time your property is vandalized. For assistance call 311, or submit a help request at DenverGov.org/Graffiti 4

5 Join the Brush Off! Graffiti vandalism in all shapes, sizes and colors, can be found in many Denver neighborhoods. Whether large or small, graffiti vandalism has a negative impact on our communities. By participating in Denver s Brush Off program you can have a positive impact on the appearance of our city. Pick up FREE SUPPLIES and volunteer to remove graffiti vandalism from traffic signs, poles, and dumpsters, or on or around your home or business. Recruit your friends and family to volunteer too. Report graffiti anywhere in Denver. The key to keeping graffiti out of our community is to remove it quickly! Report it and the City will remove it or offer removal assistance free of charge! To report graffiti, or for more information on becoming a Brush Off Partner, call Denver Partners Against Graffiti at 311 ( ), or visit DenverGov.org/Graffiti and get started today. FREE Graffiti Removal Supplies Are Available At The Following Paint Banks: Police Stations NW Denver District # W. 46th Ave NE Denver District # Holly St Downtown District # N. Washington St City Council Offices Kevin Flynn District # S. Sheridan Blvd Christopher Herndon District # Peoria St., # Albus Brooks District # Tremont Pl., # COP Shops Cop Shops are storefronts staffed by volunteers and police officers to aid residents in accessing police services and graffiti removal supplies. Hours and supplies vary by location. Please call ahead for information. Bear Valley 3100 S. Sheridan Blvd., Unit A West Colfax 5049 W. Colfax Ave Federal Boulevard 2635 N. Federal Blvd Morrison Road 4200 Morrison Rd Leetsdale 7150 Leetsdale Dr., Unit 120A Town Center 8230 E. Northfield Blvd., # Five Points Business District 2444 Washington St bh To place large supply orders for neighborhood cleanups call You must show proof of residency when picking up supplies. DO YOUR PART TO KEEP OUR CREWS SAFE! SLOW DOWN Be cautious when approaching collection trucks as vehicles often start and stop, and workers outside the vehicles may not be directly visible to you. WAIT TO PASS Avoid vehicle accidents by not passing collection trucks as they are turning into and out of streets and alleys. Trucks often need to make wide turns; give them time to make the turn. LIGHTEN UP Help prevent worker injuries by not exceeding the 50 pound limit for trash bags and extra trash. DENVER PUBLIC WORKS SOLID WASTE MANAGEMENT 5

6 BE A GOOD NEIGHBOR! PROPERLY USE THE CART COLLECTION SERVICES TRASH, RECYCLE AND COMPOST There are now more than 104,000 homes (about 60%) in Denver that received cart-based trash service, and another 30,000 homes will be transitioned in to this service in Your black trash cart is collected weekly, purple recycle cart is collected every-other-week, and green compost is collected weekly on your scheduled collection days. Review your specific set out information to determine your scheduled collection days and set out location. Set your carts out for collection no later than 7:00 a.m. on your scheduled collection days. Return your trash, recycle and compost carts to your property after collection has occurred. You may set your carts out as early as the night before your collection day. Return your carts to your property within a day after collection has occurred. Only trash inside the black trash cart will be collected weekly. Extra Trash is picked up every four weeks. See page 2 for your schedule. Bagged trash may exceed the height of the cart rim with the cart lid partly open to 45 degrees. Never place trash or recycling on top of the cart lid. Bag all your trash to reduce litter. Bag all household trash, double bag all pet waste, cold ashes and broken glass. Never bag your recycling or compost with plastic bags. Place your heaviest items at the bottom of the trash cart. Leave at least 2 feet of clearance on each side of your carts. Obstructions may prevent the automated trucks from emptying your carts. Obstructions consist of vehicles, fences, poles, overhangs, mailboxes, trees, overflow trash bags, large items or other collection containers. R COLLECTION DAY ALLEY SET OUT 2 ft. Set your carts in the flow line of the alley with the front facing out into the alley. Do not block access to your neighbors driveways, gates or garages when setting your carts out for collection. Review your specific set out information to determine which side of the alley your carts gets picked up. CURB SET OUT 2 ft. Set your carts in the street with the wheels against the curb. When trash collection and street sweeping occur on the same day, please don t set your cart on the street. Instead place it on the curb, on the apron of your driveway, or on the opposite side of the street. Do not block access to your neighbors driveways, gates or garages when setting your carts out for collection. R NON-COLLECTION DAY 6

7 RIGHT SIZE YOUR NEW TRASH CART GET A SMALLER TRASH CART TO SAVE SPACE As Denver Solid Waste Management continues to transition neighborhoods to cart-based trash service, residents are encouraged to start thinking about the size of trash cart their family may need. Starting in 2016 the standard issue cart will be the 65-gallon trash cart. Each home has the opportunity to opt into the larger cart or the smaller cart. -orholds 7-8 tall kitchen bags per week 95 gallons -or- holds 4-5 tall kitchen bags per week 65 gallons holds 2-3 tall kitchen bags per week 35 gallons DEFAULT SIZE PROGRAM DETAILS Trash collection will be weekly and your trash will need to fit inside the black trash cart. Extra trash will be collected every four weeks. RECYCLE AND COMPOST Solid Waste Management also offers 95-gallon and 65-gallon recycle and compost carts. To order a smaller or larger cart please call 311. TRASH CART SERVICE UPDATE In 2014 and 2015, the City of Denver transitioned about 47,000 homes from dumpster and manual trash service to cart-based trash collection services. There are now more than 104,000 homes citywide receiving cart-based trash collection service. Standardizing trash service is a key recommendation of the 2010 Master Plan for Managing Waste in the Mile High City to ensure equity of service, improve efficiency, drive sustainability and improve the cleanliness of our neighborhoods. In 2016 another 30,000 homes will receive trash carts. Check out the map at DenverGov.org/ SolidWastePlan to see where trash carts will be delivered. Delivery of trash carts does not begin until summer Questions about trash carts and how the service works? Check out our FAQ s at DenverGov.org/SolidWastePlan to learn more. DENVER PUBLIC WORKS SOLID WASTE MANAGEMENT 7

8 CHERRY CREEK RECYCLING DROP-OFF CENTER The Cherry Creek Recycling Drop-Off Center provides a convenient and FREE way for Denver residents to keep extra recyclables out of the landfill and to compost yard waste, food scraps, and non-recyclable paper. The drop-off is open to Denver residents only. No commercial or landscaping company material is accepted at this site. S. Quebec St. E. Cherry Creek Dr. S. E. Jewell Ave. LOCATION & HOURS Tuesdays Fridays: 10 AM 5 PM Saturdays: 9 AM 3 PM CLOSED on Sundays & Mondays, and on all scheduled City Holidays ACCEPTED AT DROP-OFF: RECYCLING r Rigid Plastic Containers Marked r Office Paper & Junk Mail r Corrugated Cardboard r Newspapers, Magazines & Catalogs r Phone Books r Steel Cans & Empty Aerosol Cans r Aluminum Cans, Foil & Pie Plates r Food & Beverage Cartons r Glass Bottles & Jars r Paper Bags r Paperboard YARD WASTE & COMPOST r Branches & Brush r Leaves & Grass Clippings r Food Scraps & Non-Recyclable Paper PLEASE ADHERE TO SIZE REQUIREMENTS. NOT ACCEPTED AT DROP-OFF: No furniture, household hazardous waste, paint, electronics, appliances or trash. QUESTIONS: Call 311 or DenverRecycles@DenverGov.org 8

9 RECYCLE THESE MATERIALS IN YOUR PURPLE CART: CONTAINERS (Empty. Remove & Discard Caps and Lids. Do Not Flatten.) FOOD & BEVERAGE CARTONS Products commonly packaged in cartons include: r Milk (dairy, soy and almond) r Juice r Soup, broth and wine r Protein drinks and juice boxes r Ice cream and frozen yogurt ALUMINUM CANS, FOIL & PIE PLATES r Remove as much food residue as possible PLASTICS Acceptable plastics are rigid bottles, jugs, jars, tubs, cups, trays and containers marked with a number through and include: r Soda, water and shampoo bottles r Milk, detergent and cat litter jugs r Yogurt, sour cream, cottage cheese and butter tubs r Peanut butter and mayonnaise jars r To-go plastic drinking cups r Plastic trays like those used for microwave dinners r Clamshell containers like those used to package berries and baked goods STEEL CANS & AEROSOL CANS r Aerosol cans must be empty GLASS BOTTLES & JARS r Food and beverage glass only r Large metal lids can be recycled, but must be removed from bottle or jar PAPERS (Remove & Discard Plastic Films and Bags.) CORRUGATED CARDBOARD r Flatten and cut cardboard into pieces no larger than 2 ft. x 2 ft. r Only broken down boxes inside the cart will be collected for recycling NEWSPAPERS, MAGAZINES & CATALOGS PAPERBOARD r Cereal and cracker boxes, tissue boxes, paper egg cartons, etc. r Flatten all paperboard PHONE BOOKS OFFICE PAPER & JUNK MAIL r Limit shredded paper and place in a closed paper bag labeled shredded paper PAPER BAGS r Remove and discard magnets r Remove food wrappings and food DON T PUT THESE ITEMS IN YOUR PURPLE CART NO Garbage NO Plastic Bags NO Styrofoam of any kind NO Microwave Popcorn Bags NO Waxed Cardboard NO Toys NO Plastic Tubes NO Plastic Shrink Wrap NO Paper Cups or Plates NO Ceramics NO Yard Waste NO Cassettes, DVD s, CD s or Plastic Cases NO Candy or Food Wrappers NO Bubble Wrap or Envelopes with Bubble Wrap inside NO Plastic containers marked as Compostable or PLA DENVER PUBLIC WORKS SOLID WASTE MANAGEMENT 9

10 RECYCLE RIGHT! Quick Tips for Recycling Cardboard in Your Purple Cart CARDBOARD RECYCLING STEPS: Flatten all boxes completely. Cut into pieces no larger than 2 ft. x 2 ft. Place in your cart OR on your cart under the lid. Your lid must always close to at least a 45 degree angle. max. 2 ft. max. 2 ft. REMEMBER: r Your purple cart is your collection container. Cardboard that is left outside of your recycling cart will not be collected for recycling. r Clean pizza boxes are okay to recycle. Greasy pizza boxes should not go in your purple cart. r Following these simple guidelines maximizes space in your cart, prevents cardboard from getting jammed in your cart, and also maximizes the efficiency of our collections so that we can better serve you. LEARN WHERE TO RECYCLE JUST ABOUT ANYTHING! For updated listings on hundreds of materials and locations where they can be recycled use the Denver Recycles Recycling Directory at DenverGov.org/RecyclingDirectory or download the free Denver Trash and Recycling phone app from either itunes or Google Play. 10

11 2016 HOLIDAY SCHEDULE Don t Get Missed In 2016 service will be delayed one day following the holidays listed below: New Year s Day Friday, January 1 Martin Luther King Day Monday, January 18 Presidents Day Monday, February 15 Cesar Chavez Day Monday, March 28 Memorial Day Monday, May 30 Independence Day Monday, July 4 Labor Day Monday, September 5 Thanksgiving Day Thursday, November 24 Christmas Monday, December 26 Veterans Day Holiday: Normal waste services will occur on Veterans Day, Friday, November 11. CONTACT INFORMATION bh Call 311 or visit us online for Solid Waste Management services and programs listed below: If calling from outside Denver or from a mobile phone, dial Trash & Extra Trash Collection DenverGov.org/Trash Denver Recycles DenverGov.org/DenverRecycles Denver Partners Against Graffiti DenverGov.org/Graffiti Keep Denver Beautiful DenverGov.org/KDB En Español DenverGov.org/DenverRecycles/sp ALL CUSTOMERS, BAG YOUR TRASH NOT YOUR RECYCLING RReduce litter RPrevent odors Bagged recyclables may not make it through the sorting process. AVOID TREE DAMAGE CUT YOUR TREES TO CODE Solid Waste Management and other utilities use the public rightof-way (streets and alleys) to provide services to your home and neighborhood. To ensure access for these service providers, Denver property owners are responsible for pruning trees and vegetation. 1. Tree branches that extend over the street or alley must be a minimum of 13.5 feet above ground. 2. Vegetation extending off of your property into the street or alley must be pruned back to your property line. 3. Vegetation should be pruned so it does not block traffic visibility. SAFELY DISPOSE OF YOUR HOUSEHOLD HAZARDOUS WASTE Z Automotive fluids Z Batteries Z Caulk & grout Z Cleaners & polishes Z Fertilizers Z Fluorescent lights Z Glue adhesives Z Insecticides & poisons Accepted Items: Z Mercury thermometers Z Paint Z Pool chemicals Z Solvents & thinners Z Stains & varnishes $15 copayment due at time of appointment A program of Denver Public Works Solid Waste Management and Wastewater Management Divisions Make an appointment by calling HHW.PKUP or visit DenverGov.org/ DenverRecycles. DENVER PUBLIC WORKS SOLID WASTE MANAGEMENT 11