Fundamental Facts & Figures

Transcription

1 Fundamental Facts & Figures Annual Report July 1, 2015-June 30, 2016

2 Contents Mission & Structure...4 Audience Demographics...5 Dashboard...6 Walk/Bike...7 Bus...8 Drive...10 Park...11 Financials...13 Fleet...14 Awards and Achievements...15 Note About This Report This report is intended for informational purposes only; it is intended to be general transportation information to understand approximate campus scope, scale and trends. It is not intended to be auditable financial reporting data and the department is not accountable for unintentional errors in data entry. Vision Enhancing your way around the University with innovative multi-modal transportation solutions 2 July 1, June 30, 2016

3 The Director s Letter Dear Colleagues and Readers, Welcome to our Fundamental Facts Guide, an annual report on PTS programs and services. I hope that you find this informative and encourage you to reach out with feedback on how we are doing. After that short introduction, let s talk about change it is the one thing that we can count on being constant. Decades of service to the U of M have presented PTS with the opportunity to achieve our mission while facing change in many areas. The need to make substantial investments in infrastructure and changing dynamics of our relationships to provide transit services are just two that come to mind. This past year has shown us the beginning of a journey where technology allows us to meet our objectives, hold down costs and increase service levels. Our department s primary goals remain the same: Encourage transportation alternatives on and around the Twin Cities campus Provide quality service with an emphasis on customer relations for all individuals and departments including those with specific needs, unique situations and physical challenges Design, build and maintain campus parking and transportation systems that are operationally sound, safe, efficient and aesthetically pleasing, while minimizing conflicts between modes Evaluate and maintain a climate of fiscal integrity - provide financial integration to support overall transportation objectives of the University including transit, bicycle, pedestrian and parking PTS is organized into five areas: Parking; Facilities and Transportation Systems; Finance; Transit and Fleet; and Alternative Transportation. Our mission is complex, yet inclusive: facilitating safe and effective integrated transportation systems that provide services for pedestrians, bicycles, transit and vehicles. Here are a few general highlights of our key achievements: The PTS three-year lighting project of replacing medium-wattage sodium lights with low-wattage LED fixtures and implementing highly-efficient lighting controls in University parking structures is now complete. o For the third year, PTS was honored with Lighting Energy Efficiency in Parking awards (both East River Road Garage and 19th Avenue Ramp received recognition in 2016). The University achieved Platinum status as a Bicycle Friendly University with the League of American Bicyclists. We are now one of the top five universities in the nation in this category. The U of M now has dual electric vehicle charging stations in six parking facilities along with one fast-charger on the East Bank campus. These stations have had more than 4,000 charging sessions. PTS supported successful launches for M Health and new biomedical discovery district buildings as well a significant progress on ongoing projects like Tate Building and Athletes Village, due to our strong partnerships with those groups. We strive to respond effectively and responsibly to the needs of our community and to deliver a positive patron experience. I leave you with a Marshall McLuhan quote: It is the framework which changes with each new technology and not just the picture within the frame. Sincerely, Ross Allanson, Director 3 July 1, June 30, 2016

4 Mission Parking and Transportation Services (PTS) is a self-supporting unit of the University of Minnesota within Auxiliary Services. The department is responsible for the administration, operation and maintenance of reliable and efficient transportation services on the Twin Cities campus including transit, parking, fleet, streets, walkways and way-finding. PTS supports alternatives to the single occupant vehicle and promotes programs to encourage the University community to walk, bike, carpool or take the bus. The department handles compliance documentation for all University vehicles or licensed equipment and administers the fuel credit card, and vehicle insurance and safety. Our Mission is: To facilitate safe and effective integrated transportation systems that provide services for pedestrians, bicycles, transit and vehicles. Structure Organizational Chart 4 July 1, June 30, 2016

5 Audience Demographic Population Served Students (Fall 2015) 50,678 Full-time Staff and Faculty (active status, 2016) 15,644 Estimated Visitors (per day) 15,000 Total (per day) Approximately 84,000 Event Attendees Up to 50,000 per event In , PTS serviced 1,400 Large-Scale events Travel Modes Students, Staff & Faculty (combined) U of M Campus Shuttle Bus 11% Public Transit 25% Walk 17% Bicycle 10% Drive Alone 33% Carpool 4% Motorcycle 0% Moped 0% Other 0% (December 2014 data*) CombineD Students Staff Faculty *The purpose of the PTS modeshare study is to get updated statistics on transportation patterns used by the University of Minnesota community. This e-survey was done using Office of Measurement Services in December The survey link was ed to a random 10,056 University faculty, students and staff as the sample size. 2,384 surveys we included in the final data set representing three percent of the total student, faculty and staff population. 5 July 1, June 30, 2016

6 Dashboard 6 July 1, June 30, 2016

7 Walk/Bike Bicycling to the University is a healthy, cost-effective way for students, faculty, staff, and visitors to get around campus. Biking, no matter if it is once a week or every day of the year, benefits everyone from the reduced traffic congestion to the lowered carbon dioxide emissions and cleaner air. Gopher Way The Gopher Way is a network of tunnels and skyways connecting many buildings on campus. The system was developed into a signed way-finding system by PTS in There are more than 700 signs directing walkers along the accessible routes. Helmets & Headlights Supported by Boynton Health Service and PTS, a bike safety program called Helmet and Headlights, allows University students, staff and faculty to purchase a helmet and headlight set for a discounted price. Bike Center & Zap! Program The Bike Center is the base for the Zap! Program - an innovative RFID system, which permits bicyclists, who install an identity tag on their bikes, to earn benefits and incentives, such as reduced costs for tune-ups and commuter goods by simply validating their bike trips Number of Bike Center Memberships Number of Education Classes Annually 100+ Number of Repairs Made 4,500 Number of ZAP Program Members July 1, June 30, 2016

8 Bus PTS provides the University community with a multi-faceted transit program consisting of a comprehensive campus shuttle service and discounted metro bus/rail passes. Quick Facts Campus Shuttle Service Campus Shuttle Service includes the Campus Connector and a few Campus Circulator routes. Total Ridership for ,480,269 Annual Mileage 510,259 Total Hours Operated 47, Ridership Details Annual Daily Avg Annual Daily Avg Annual Campus Connector 2,402,069 7,650 2,522,548 8,034 2,649,012 8,410 East Bank Circulator 4,253 n/a 141, , St. Paul Campus Circulator 29, , , Night & Weekend Connector 85, , N/A N/A Weekend Circulator n/a n/a 14, , Daily Avg. Washington Avenue Bridge n/a n/a 406,582 1, ,462 3,124 Circulator University Avenue Circulator 566,956 1,806 n/a n/a n/a n/a 4th Street Circulator 331,685 1,056 n/a n/a n/a n/a Stadium Superblock Circulator 22, n/a n/a n/a n/a Total 3,480,269 11,084 3,194,458 10,171 3,143,509 12,085 Note: New shuttle bus routes were launched in the fall of Three old routes were discontinued and three new routes started. 8 July 1, June 30, 2016

9 NextBus NextBus is a GPS-based, real-time passenger information system that allows riders to find current bus locations as well as predictions for upcoming bus arrivals for the University of Minnesota campus shuttle bus services. Annual SMS Text Message requests 375,407 Annual Phone Dial-In requests 20,840 Annual SmartPhone Web Surf views 199,743 Annual Desktop Web Views 34,841 Total requests 630,831 Paratransit Service Paratransit Service is a curb-to-curb transportation service for people with permanent or temporary disabilities. Campus Zone Pass Campus Zone Pass allows people to ride between the three campus light-rail stops on the METRO Green Line without paying a fare. Passes distributed in ,938 Commuter Service U-Pass/Metropass is a deeply-discounted, unlimited-ride bus pass good on metro-area buses and light rail. Students Staff/Faculty U-Pass Metropass U-Pass Metropass U-Pass Summer 6, ,823 1,625 6,484 1,489 Fall 16, ,900 1,830 17,543 1,558 Spring 14, ,115 1,711 16,351 1,591 Total 38,398 5,087 43,838 N/A 40,378 N/A Metropass The U-Pass/Metropass program was introduced in Fall 2000 with the support of a $5.5 million Congestion Mitigation Air Quality (CMAQ) grant from the federal government. Prior to the program s inception, there were 7,020 bus riders to the U. 9 July 1, June 30, 2016

10 Drive Quick Facts Vehicular Bridges 3 Miles of campus streets 14.3 Registered carpoolers 63 HOURCARS on campus 10 Motorist Assistance Program The Motorist Assistance Program (MAP) is a free service for all legally parked PTS customers that covers lock-outs, jump starts and flat tires. Since its launch in 1993, MAP has answered more than 50,000 calls. Total calls for Number of successful calls 845 Percentage of successful calls 98% Electric Vehicle Charging Level 2 Station Sessions 3,602 Level 3 Station Sessions 409 HOURCAR HOURCAR is a membership-based, car-sharing program on campus. Membership fee $35 (University students, staff, faculty - 18 and over) Rental Rate (includes gas/insurance) Locations $8/hour or $60/weekday or $70/weekend East Bank (Washington Avenue Ramp, Oak Street Ramp, Lots C43 and C75); West Bank - 21st Avenue Ramp; Como Area - Printing Building; St. Paul - Lot SC July 1, June 30, 2016

11 Park PTS offers an array of parking services: public parking with hourly or daily options, short-term meters, events, off-peak parking; staff/faculty parking contracts with reciprocal parking, pre-tax payroll deduction, reserved stall option, occasional use options; student and evening/weekend parking contracts; department reservations, budget charge cards, guest coupons, estatements; and specialty plans for carpools, disability, motorcycles, official vehicles, vendors, construction, loading docks, senior administrators. Quick Facts Garages 8 Ramps 8 Surface Lots 118 University Meters 333 Parking Data Total Cars Parked 5,496,048 5,646,503 5,523,190 Total Carpool Spaces 1,363 1,363 1,363 Total Parking Reservations 4,191 4,874 3,447 Total Budget Charge Card 73,517 75,225 81,443 Prepaid/Department Coupons 164, , ,455 Number of Large-Scale Events 1,172 1,400 1,353 Structured Facilities Year Built Cost Sq. Feet Spaces East Bank Northrop Auditorium Garage 1931 $379,077 28, Nolte Center Garage 1938 $213,779 45, Armory Garage 1941 $57,000 5, Delaware Garage 1967 n/a 32, Oak Street Ramp 1975 $5,380, , University Ave Garage 1981 n/a 29, Washington Avenue Ramp 1985 North $4,390, South $7,437, , Church Street Garage 1987 $4,624,000 74, th Street Ramp 1991 $9,800, , Weisman Art Museum Garage 1993 $2,500,000 40, University Avenue Ramp 2001 $9,000, , East River Road Garage 2002 $53,000, , West Bank 19th Avenue Ramp 1995 $5,676, , st Avenue Ramp 1984 $3,647, , West Bank Office Bldg Ramp 1987 West $3,262, East $1,600, , St. Paul Gortner Avenue Ramp 2000 $12,100, , July 1, June 30, 2016

12 Parking Spaces (June 2016) Total 19,546 Contract 12,890 Public 6,656 Motorcycle (Seasonal) 143 Meters 333 Disability 3-hour 339 Combined Official Vehicle/Vendor 300 By Facility Parking Garages 2,602 Parking Ramps 7,503 Surface Lots 8,891 By Area East Bank 12,455 West Bank 2,480 St. Paul 4,061 Contract Parking Staff/Faculty Contracts (June 2016) 10,938 Student Contracts (June 1, 2015-June 30, 2016) 6,018 Reserved Parking Contracts 378 Number on Waiting List (June 2015) 2,544 Number on Waiting List Without Contract 1,123 Occasional Use Contracts (Fiscal Year 15) 216 Graduate Student Occasional Use Contracts (FY 15) 156 Permits Issued: Loading Zone 575 Official Vehicle 692 Vendor Parking Rates Daily Lot Rate $4.00 / $6.00 Daily Carpool Rate $2.50 Event Rate $8.00 / $10.00 / $20.00 Hourly Rate: Hours: Daily Max $3 $6 $7 $8 $9 $10 $11 $12 Through 06/30/16 Monthly Surface Lot Contract $67.75 Monthly Ramp Contract $ Monthly Garage Contract $ Monthly Evening/Weekends Lot Contract $35.00 Monthly Evening/Weekends Ramp Contract $75.00 Monthly Evening/Weekends Garage Contract $98.00 through 09/30/16 12 July 1, June 30, 2016

13 Financials Foundation The department is self-supporting with no legislative funding. A portion of the student transportation fee is allocated to support the on-campus transit system and U-Pass program. If central funding is used to subsidize parking costs, less money will be available for academic purposes. Parking revenues are used to support transit and other transportation alternatives. Contract parking rates are based on facility types and their associated costs, with lot spaces as the least expensive and garage spaces as the most expensive. Transient (public) parking rates are influenced by market factors of facility type, location and demand. Use of Funds Parking Budget = 40,882,148 Marketing Delivery Orientation Sessions Freshmen Transfer Staff/Faculty Other Total Transportation Fair Attendance 3,000 4,000 4,000 Exhibitors Publications Distributed Campus Maps 100, , ,000 Transportation Guide 7,000 7,000 7,000 Campus Walking Guide 21,000 21,000 22,000 Total 128, , , July 1, June 30, 2016

14 Fleet Mission: To support University endeavors by giving departments a selection of vehicle choice to fulfill their needs. Function Fleet holds titles for all University fleet vehicles and oversees the acquisition and disposal of all U vehicles and related equipment. Besides leasing vehicles to departments and administering a program that enables departments to purchase vehicles, Fleet operates a rental service that provides vehicles to University community members for University business use. Fleet maintains onsite fuel pumps and an onsite shop, where Twin Cities-based vehicles are serviced. Fleet administers the fuel credit card; vehicle insurance and safety; and employee driver safety check programs. Lease/Rental Data Rental Days 13,047 12,993 12,277 Rental Income Miles 1,857,120 1,806,796 1,700,931 Lease Income Miles 1,412,714 1,468,588 1,420, July 1, June 30, 2016

15 Awards & Achievements 2016 Lighting Energy Efficiency in Parking Campaign (LEEP) FOR East River Road Garage in the category of Highest Absolute Energy Savings in a Retrofit at a Single Parking Structure Lighting Energy Efficiency in Parking Campaign (LEEP) Award FOR 19th Avenue Ramp in the Category of Highest Percentage Energy Savings in a Retrofit at a Single Parking Structure. Accredited Sustainable Fleet award from the National Association of Fleet Administrators (NAFA) Lighting Energy Efficiency in Parking Campaign (LEEP) Award for the Gortner Avenue Ramp in the category of greatest percent of savings in a single structure (retrofit) Lighting Energy Efficiency in Parking Campaign (LEEP) Award for the Gortner Avenue Ramp in the category of the best use of lighting controls in a single parking facility Bicycle Friendly University Platinum Award from League of American Bicyclists 2014 Bicycle Friendly Business Gold Award from League of American Bicyclist Lighting Energy Efficiency in Parking Campaign (LEEP) Award for the Northrop Auditorium Garage in the category of highest percentage of savings in a (lighting) retrofit at a single parking structure TRB Annual Meeting from Highway Capacity and Quality of Service Committee Best Paper award for the paper Methodology for Developing an HCM-based Oversaturated Speed Flow Model 2013 Bicycle Friendly Business Gold Award from League of American Bicyclist 2012 International Parking Institute Award of Excellence for U of M Bike Center & RFID Program: Validating Bike Commuters Minnesota Association of Government Communicators Northern Lights Award - for Where s My Bus? campaign and press release writing Commuter Choice Award - U of M Bike Center and RFID Program 2011 AIR (Awards Incentive & Recognition) from Business & Community Economic Development at the U of M - for purchasing practices from diverse suppliers Bicycle Friendly Business Silver Award from League of American Bicyclists Minnesota Association of Government Communicators Northern Lights Award - for feature story It Ain t Just About Parking Anymore 2010 Transit System of the Year from Minnesota Public Transit Association Bicycle Friendly Business Silver Award from League of American Bicyclists Fleet Equipment Magazine 100 Best Fleets in North America Award 2009 Best Workplaces for Commuters sustained designation AIR (Awards Incentive & Recognition) from Business & Community Economic Development at the U of M - for purchasing practices from diverse suppliers Fleet Equipment Magazine 100 Best Fleets in North America Award 2008 Best Workplaces for Commuters sustained designation Fleet Equipment Magazine 100 Best Fleets in North America Award 2007 Parking Organization of the Year from International ParkingInstitute Commuter Choice Award - Outstanding Promotion for Large Organization category I-35W bridge collapse response Best Workplaces for Commuters sustained designation Fleet Equipment Magazine s 100 Best Fleets in North America Award 2006 Best Workplaces for Commuters sustained designation Fleet Equipment Magazine 100 Best Fleets in North America Award 15 July 1, June 30, 2016

16 Contact Us umn.edu/pts Parking and Transportation Services Main Office 300 Transportation & Safety Bldg. 511 Washington Avenue SE Minneapolis, MN phone fax Fleet Office th Avenue SE Minneapolis, MN phone fax Maintenance Office th Street SE Minneapolis, MN phone fax The University of Minnesota is an equal opportunity employer by the University of Minnesota. All rights reserved. 16 July 1, June 30, 2016