Wherever Your Path May Lead. RTS Takes You There! Citizen s Academy April 2017

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1 Wherever Your Path May Lead. RTS Takes You There! Citizen s Academy April

2 First Two-Time Florida Public Transportation Association System of the Year Award Winner (2008 & 2015)

3 FY 17 RTS Organization Chart Senior Buyer (1) Transit Director (1) Transit Services Coordinator (ADA) (1) Technical Systems Analyst Sr. (.5) TOTAL EMPLOYEES FTE* *does not include Senior Buyer or Interns Transit Maintenance Mgr. (1) Transit Planning Mgr. (1) Transit Program Coordinator (1) Transit Customer Advocate (1) Department Mktg/ Comm Sup. (1) Transit Operations Mgr. (1) Assistant Transit Maint. Mgr. (1) Transit Fleet Supervisor (4) Public Transit Maintenance & Safety Training Specialist (1) Transit Fleet Mechanic II (10) Transit Fleet Mechanic I (11) Vehicle Service Attendants (11) Parts Specialists (3) Transit Veh. Coll. Repair Tech (1) Transit Facility Coordinator (1) Maintenance Worker III (1) Maintenance Worker I (4) Transit Planner (2) Planning Asst. (1) Planning Intern (2) Grants Specialist (1) Staff Specialist (2) Account Clerk Sr. (1) Account Clerk (2) Mktg/Comm Spec. (1) Mktg/Comm Asst. (1) Mktg/Comm Intern (1) Customer Serv. Support Spec. (3) Assistant Transit Operations Mgr.(1) Transit Ops Supervisors (11) Transit Scheduler (1) Transit Safety/ Security Ofcr. (1) Transit Trainer (1) Clerks (3) Transit Operators (210) 3

4 40 City Routes 4

5 10 Campus Routes 5

6 Five (5) Later Gator Routes 6

7 Serving Our Community Service Area: 82 sq. miles Service Area Population: 163,990 Fleet Size: 132 buses Fleet Age: 10.5 years City Routes: 40 Campus Routes: 10 Later Gator: 5 ADA Service 22 vans RTS contracts with MV Transportation 7

8 Serving Our Community FY 2016 Productivity Service Period Total Service Hours Passenger Trips Passengers Per Hour City/County 257,190 8,090, Campus 41,809 1,488, Later Gator 7, , Special Service 2,306 55, Total 308,888 9,753,

9 RTS Ridership Over 9.75 million in each of the last 5 years 76% is made of collegiate students (UF & SF) Consistently the TOP transit agency in FL Passenger trips per capita (population) Approximately 62.5 Passenger trips per revenue hour Approximately 31.6 Operating expense per passenger trip Approximately $2.10 9

10 RTS Fare Schedule Cash Fare (One Way Only) Fares All-Day Pass Monthly Pass Semester Pass Adults $1.50 $3.00 $ Senior Citizens 65+ $0.75 $3.00 $ Students Grade K-12 Medicaid & Medicare Recipients No ID Required Valid Photo ID Required Veterans & Active Duty Military Valid Veteran/Military Photo ID Required $0.75 $3.00 $17.50 $60.00 $0.75 $3.00 $ $0.75 $3.00 $ University of Florida and Santa Fe College Students, Faculty & Staff Unlimited Prepaid Access with Valid Gator 1 ID Shands, City of Gainesville & GRU Employees Veterans Affairs, Florida Works, Job Corps, Oaks Mall, Skanska & Alachua County Employees* UF Retirees ADA Certified Persons Unlimited Prepaid Access with Valid Employee Photo ID Unlimited Prepaid Access with Valid Employee Photo ID Unlimited Prepaid Access with Valid Employee Photo ID Unlimited Prepaid Access with Valid ADA Photo ID *Contact employer for eligibility Note: Passes only valid for Day/Month/Semester purchased and not valid for special services 10

11 FY17 RTS Revenue Budget ($25,795,819) 928,030, 4% 1,060,008, 4% 2,956,418, 11% 917,317, 4% 2,650,000, 10% 1,006,085, 4% 2,496,411, 10% 13,781,550, 53% City County Santa Fe University of Florida FDOT FTA Fare and Passes Other 11

12 RTS Programs Marketing Program (Advertising, Website, Social Media) Employee Pass Program Discount Pass Program (for non-profits) Bus Tracking System: Gator Locator Google Online Trip Planner ADA and Paratransit Program Vanpool Program (NEW) RTS Summer Training Program Cross training opportunity in different departments Each bus operator goes through a re-training program Emphasis on safety and new guidelines 12

13 Bus Advertising Print Advertising Schedules Revenue Sales $540K in FY16 In-house Print Shop Marketing Program 13

14 Social Media Web Site Become a fan of RTS on Facebook to receive rider alerts and other updates 14

15 Bus Tracking System: Gator Locator New Mobile App & Desktop Version Shown 15

16 ADA and Paratransit RTS Contracts with MV Transportation to provide Paratransit Service and Demand Response Service. MV provides approximately 4,500 trips a month. RTS leases MV 22 Cutaway Paratransit vans to provide service to Alachua County and the City of Gainesville. 16

17 Completed Current and Future Projects Security Cameras at Rosa Parks and Butler Plaza Stations Uber option as part of Gator Locator app Vanpool Program In-Progress Bus Stop Improvements Phases V and VI (concrete work and shelter installation) New Bus Stop signs New Solar lighting at bus stops New Operations Software 17

18 Future Current and Future Projects New Route 33 (Butler Plaza to UF) New Express Route (Haile Plantation to UF) Exploring Technology Applications Mobile fare payment Automatic Vehicle Monitoring (AVM) Safety features: Bicycle and pedestrian detection, automatic emergency breaking, etc. Autonomous Vehicle (AV) RTS On Demand Service 18

19 RTS Challenges Reduction in Revenues (Federal, State and City) Funds for Capital Projects (Buses, amenities, equipment, etc.) Funds for Service Enhancements Funds for Technology Applications Service Expansion Demands Staffing for Operators and Mechanics Lack of Capital Replacement Funds 19

20 Thank You! Hop on Board or Check out the RTS Web site at 20

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