Facility Management Webinar

Transcription

1 Facility Management Webinar Dial In Number Pass Code # 1

2 Questions during presentation Phones are in listen only mode Use Chat to ask questions Keep your questions generic (not specific to your company) Some answers may have to be deferred If you forget to ask a question Ask in the Q&A at the end Send an to ebusiness@cn.ca Chat 2

3 Agenda Order In Railcars / Release Railcars Backgrounds Tool Overviews Using the Tools Typical Tasks List All Available Cars Order In Cars to be Placed at Facility Request Switch Within Facility Re sequence Cars Switch cars Facility Management Reports Release Railcars Empty Release Railcars Load to Load Reject Railcars Questions and Answers 3

4 Benefits of Using Order In and Release Railcars You will control the delivery of your traffic into your facility. The timely Order In and Release information will ensure that the records are current and correct resulting in accurate Asset Use records. Notification of order In and Release confirmations. Order In and Release Notification can be sent to other people at your facility Report features to assist in managing equipment at your facility (List the cars that are available in your serving yard, also available in spreadsheet) 4

5 With The Order In and Switch Tool You Can Order In - order in equipment to your facility for placement Manage and monitor your inbound traffic Order in equipment to your facility for placement Request rail cars for future switches Request Railcars to a specific spot or door Switch Request intra-plant switching (CN Performed) Request a railcar switched within your facility performed by CN Manage and monitor the switches and charges applied Switch Cars (Customer Performed) Report customer switching events to CN for accurate reporting (Customer performed switching) Report customer re-sequencing on tracks to sort order 5

6 Order In and Switch Railcars The menu and the Sub tabs are the same 6

7 List All Available Railcars On Site List Location Track Sequence Track Note the Track Notations The E to W indicate the track direction. This means that the number 1 car on track KF31 is the first car on the east end of the track. (Tracks are not always east to west yours may be different) Railcars Physically at Your Facility 7

8 List All Available Railcars Consigned to List These are Railcars Not Yet at Your Facility Notified (CP) or Ordered In (SP) 8

9 Order In Railcars This is a list of Cars to be Placed at Your Facility 9

10 Order In Railcars Place at & Switch Selection This is your switch window. This is where you will find your switch time and cut-offs for switches. You can order the cars in for your next switch provided the cut-off time has not passed or you can order the car in for a future switch Under the Equipment Consigned notation you can see a link to a View Cars already Ordered In. This will show you all of your traffic that is currently ordered in 10

11 Order In Railcars Railcars En Route Railcars En Route - The Choice of track is still present however there is no assignment to choose here. This is because our system will deliver the car as early as possible following arrival at your CN serving station. 11

12 Order In Railcars Equipment Ordered In Ordered in from Serving Yard Ordered in While Enroute You may notice that there are 2 different order in times If you order in the railcars while en-route the ordered in time will be the date and time that the order in was submitted. If the railcars were ordered in with a selected switch the time will reflect the switch time 12

13 Order In Railcars Request Changes to Loading/Unloading Locations This will request an update to your track locations by adding spots or updating the description. This is handled manually by the CN Once we received the request it will be handled in 1 2 business days. 13

14 Order In Railcars Request Changes to Loading/Unloading Locations Requesting changes to Unloading or Loading locations (Request is reviewed manually and is completed in 1-2 business days) Update Current Track Information Request Additional Spots 14

15 Request Switch Within Facility - Intra Plant Switch Select Switch / Service Select Track that car is to be switched to Special Instructions Switch Charges Apply when the Request is Accomplished Tariff 9000 Item

16 Resequence / Switch Railcars These tools are used by customers who move the railcars themselves or have someone other than the CN Rail move the railcars within their facility. If you require the ability to report the movement of railway cars that have been moved please send an to ebusiness@cn.ca and we will set this up for you and schedule a training session. 16

17 Switch Cars Choose the track from where the car was switched FROM the select the track to where the car has been SWITCHED TO. What are These These are the Track Direction Notations You can choose to add the cars to the top of the track or the bottom of the track. In this case 17 the tracks run east to west.

18 Switch Cars Select the railcar that has been moved from the box on the left and select the position on the track that it is in on to the box on the right Add East or West 18

19 Switch Cars Notice now that GACX has been moved from line 3 on track KF31 to Line 4 on track KF32. 19

20 Resequence Cars Highlight the railcars to be re - sequenced 20

21 Resequence Cars TIP : Select the position on the after track Step 1 : Move all of your cars to the new track don t worry about the sequence Step 2: Resequence the railcars in the track that they are switched to Step 3 : Release your railcars 21

22 Utilities 22

23 Utilities - Customize Data Elements Display Preferences are the screens you will see when you run reports to your screen Print Preferences will be the information you receive when you use the print function Download Preferences are the for choosing the information when downloading the information on the SPREADSHEET option. 23

24 Utilities Display Preferences The Columns and the Order that they are in are determined by the choices made in Customize Data Elements 24

25 Utilities - Print Preview Spreadsheet Download Equipment On Site at Your Facility as of March 23, :49 ET at BROCKVILL ON KF31 E to W CN METAL DISTRIBUTION CENTER at BROCKVILL, ON Seq Init Number L/E 1 CNIS E 2 CNIS E 3 CNA E KF32 E to W CN METAL DISTRIBUTION CENTER at BROCKVILL, ON Seq Init Number L/E 1 CNA E 2 CN E 3 CNIS E KF54 E to W S/O 369 P/U ALCAN FLAT CARS at BROCKVILL, ON Seq Init Number L/E 1 CN E 2 CNLX 7256 L 3 CNLX L 4 CNIS L 5 CNIS L 6 UTLX E 7 FMLX E 8 IC E 9 CCLX 1361 E 10 UTLX E 11 TILX E 12 TILX E 13 PROX E 14 NATX 8961 E 25

26 Order in and Switch Utilities Add any recipient (up to 20) that you would like to CC when there are any Order In or Switch related s 26

27 Release / Reload / Reject Railcars 27

28 With The Release Railcars Tool You Can Release Your Railcars Empty Manage and monitor your on site traffic Release railcars for pickup Release rail cars for future pickup Ensure accurate Asset Use records with timely reporting Release Your Railcars as Loads IF NOT AUTO RELEASE If you are not Auto Release with submission of a Shipping Instructions Note: Shipping Instructions or EDI must be submitted prior to release Release a Railcar Load to Load If you reload a railcar report it here with a special procedure Reject a Railcar Bad Order Or Not Used for Loading Released / Not Used will result in an optional services charge Bad Order now reported with generic reason and specific details 28

29 Release Railcars Loads to Empties Select Pickup Time You can search for a specific railcar 29

30 Release Railcars Loads to Empties / Empties to Loads 30

31 Release Railcars Load to Load If you receive a loaded railcar and you will reload it this is where it is reported Release the railcar empty as soon as it is unloaded just as if you were not reloading the railcar 31

32 Release Railcars Rejecting Railcars If you receive a railcar that is unsuitable for loading you report it here First release it as an empty and select the generic release type 32

33 Release Railcars Rejecting Railcars Then enter the exact details of the defect in the space provided. 33

34 Frequently Asked Questions I know that I have more cars coming to me that are on trains, why are they not displayed? The cars that are displayed are those cars currently on a train that are scheduled to arrive within 48 hours of the current time. How do I order in cars to locations not listed in my locations pick list? To add locations to your "Locations" picklist, click on the "Update your personal location list" link. Highlight the locations you wish to add from the Available Stations list and move them to your Selected Stations list. Click Save, then Finish Why are certain loaded cars that are consigned to me not appearing on the Order in Railcars page? Only loaded cars consigned to you that are located in a CN serving yard and constructively placed (in CP status) are available for order in. All empties consigned to you that are located in a CN serving yard are available for Order in What is the cut-off time? The cutoff represents the time you need to order in your cars to have the cars placed for the switch date/time shown Why do I have to select my order in track at the top of the page? To accurately display the switch window and cut-off, the destination track must first be identified. Why do multiple tracks appear in my Order in Track(s) pick list selection? Destination tracks that have the same switch window and cut-off are grouped together. This way, if you have more than one track you are ordering cars in to, and they have the same switch service, you only have one Order in Track selection to make. 34

35 ebusiness Learning Centre Keep a lookout for new presentations and new demos on our NEW ebusiness Learning Centre 35

36 Live Demo s 36

37 Open Questions Introduce yourself by first name Keep your questions short and generic (not specific to your company) Some answers may have to be deferred If you forget to ask a question, please send an to ebusiness@cn.ca 37

38 Thank you for attending, any additional questions, please We will send participants this presentation. 38