Streetcar Update. Review of December 2018

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1 Streetcar Update Review of December 2018

2 Number of Incidents Safety Metrics: Near Miss Near Miss Incident Breakdown 19% decrease near-miss events year over year (2017 versus 2018) 66% decrease at 5 th and Main Majority caused by other vehicles attempting to maneuver around streetcar or running red signals Tuesday/Friday peak days Noon to 17:00 peak times Close Call Occurrences by Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

3 Safety Metrics: Reportable Incidents 30% increase in incidents YTD 2018 versus % related to hazardous conditions 77% related to collisions Same number of 2018 incidents versus December 2017 One hazardous condition Two collisions Cincinnati Streetcar Reportable Incidents Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

4 2018 Holiday Promotion Free rides provided: 11/23 &11/24-7,412 ( 3%) 12/1-2,629 ( 13%) 12/8-4,888 ( 71%) 12/15-2,180 ( 2%)

5 Marketing/Communications Facebook Likes: 3% Reach: 26,358 Engagements: 17% Twitter Followers: by 17 Impressions:128K Mentions: 162 Instagram Followers: 1083 Impressions: 13,060

6 December Ridership Summary Ridership Ridership Budget Variance Weekday 18,533 17,084 +1,449 Saturday 13,594 10,540 +3,054 Sunday 6,175 4,515 +1,660 Holiday Total 38,650 32,212 +6,438 Notes: 1. December 2017: 32,611 boardings 2. Ridership report appended 3. Holiday December DCI fare free day December 1, 8 & /01: 2,629 (2017: 3,050) 2. 12/08: 4,888 (2017: 2,858) 3. 12/15: 2,180 (2017: 2,217) *Includes any supplemental service *Does not include charter service

7 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar-18 Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec Fare Inspections Fare Compliance Fare Evasion % Fare Evasion Rate Industry Standard 1.40% Citations 1.20% 1.00% 0.80% 0.60% 0.40% 0.20% 0.00%

8 December Operations Summary Trips Scheduled Trips Operated Missed Trips Average Headway Blockages Signal Failures Close Calls TAA Charter 2,305 2, :11 (12 min) 15:32 (15 min) 130 (total) 80 (>2 min) 5 (total) 5 (> 2 min) Notes: Trips Scheduled: trips that should operate if there are no delays Trips Operated: actual trips operated Missed Trips: actual trips not operated Average Headway: average headway of trips operated (12 minutes peak/15 minutes off-peak) Blockages: blockages that prevent the streetcar from passing resulting in delay (>2 minutes is reporting standard) Notes: Signal Failures: Streetcar specific traffic signal failure resulting in delay Close Calls: Streetcar operator makes maneuver to avoid impending incident Track Access Authorizations: daily count of work authorizations in streetcar right-of-way Charters: Operation of streetcar exclusive to third party

9 Operations Trends Average Peak Headway Goal Average Off Peak Headway Goal 15:00 14:30 14:00 13:30 13:00 12:30 12:00 11:30 11:00 18:00 17:30 17:00 16:30 16:00 15:30 15:00 14:30 14:00 13:30 Note: average headway of trips operated, missed trips not included

10 Operations Trends 600 Missed Trips Note: scheduled trips not operated due to delays, blockages, slow speeds or vehicle/operator issues

11 Operations Trends Change Off Road Train Failure Road Note: Streetcar vehicle failure resulting in removal of vehicle from service requires off-load of passengers and results in 60+ minutes suspension of service Note: Streetcar vehicle failure that can be remedied on the line typically results in 5 to 60 minutes suspension of service

12 Operations Trends Streetcar Blockages Note: blockages of streetcar system for more than 2 minutes

13 Vehicle Status Camera/Monitor issues Air Compressor FMI complete Field Modifications (FMIs) ongoing by CAF now scheduled until May 2019 January 2019 CAF schedule update

14 QUESTIONS?

15 CB Connector Ridership ACTUAL BUDGET VARIANCE (%/#) FY2017 VARIANCE (%/#) TOTAL 38,650 32, % 6,438 32, % 6,039 FYTD TOTAL 262, , % -29, , % -44,445 Current Year Prior Year Budget 15

16 CB Connector KPIs * ACTUAL KPI VARIANCE COST PER PASSENGER $7.58 $4.10 +$3.48 AVERAGE HEADWAY (PEAK/OFF-PEAK) 13:11/15:32 12:00/15:00 +1:11/+0:32 PASSENGERS PER HOUR COST RECOVERY 6.7% 14.3% -7.6% Current Year Prior Year KPI 16

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