Table of Content. 1 Messages 1.1 Chairman 1.2 President. 7 Government Affairs

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1 Table of Content 1 Messages 1.1 Chairman 1.2 President 2 PIKOM Council 2010/ Industry Report 3.1 Industry Today 3.2 Market Research 3.3 Public Policy 4 PIKOM@ General Info th Anniversary Buka Puasa 4.3 Launches (Regional) 5 Flagship Events 5.1 Digital Lifestyle Expo PC Fair 5.3 World Cyber Games 5.4 Leadership Summit SME Business Success with ICT Series 5.6 Gala Dinner & ICT Leadership Awards 6 PIKOM ICT Mall CapSquare 7 Government Affairs 8 Global Initiatives 8.1 WITSA 8.2 ASOCIO 8.3 APIA, APRICOT 8.4 Export Promotion 9 PIKOM Chapter Reports 9.1 Regional Chapters 9.2 Outsourcing Malaysia 9.3 CIO Chapter 9.4 Angel Chapter 9.5 Mentor Chapter 10 Corporate Social Responsibility 10.1 M.A.IN PC 10.2 Charity Run 11 Members Networking 12 Membership Report 13 Membership Listing PIKOM Annual Report 2010/2011

2 Councillors & Advisors Dato Wei Chuan Beng Cheah Kok Hoong Woon Tai Hai CS Chin Shaifubahrim Hayati Harudin Andy Yau Jeffrey Ooi Ganesh Kumar Derrik Khoo Stan Singh-Jit Sharbanom Abu Bakar Suren Velappu Fione Tan Danny Lee Zuraidah Mohd Said KC Goh Chris Chan Lee Boon Kok Wee Kee Heng Foo Sen Chin David Wong CJ Ang Harres Tan Xavier Tan Dato Dan E Khoo Looi Kien Leong Dato Larry Gan Dr Dzaharudin Mansor Message from Chairman It has been an amazing 25 years! Together, we have gone through the ups and down of the world s economy but PIKOM has continued to grow from strength to strength. Thanks to the continuously excellent leadership and solid support from Members, the Association is able to remain relevant and keep serving Members and the industry. Over the last one year, PIKOM has continued to make impact both domestically and internationally in our relentless efforts to facilitate market growth and pave the way to open up new opportunities for Members. PIKOM continues to be an active participant of the national Economic Transformation Programme (ETP) initiative. In particular, the Association is involved in the Communication, Content and Infrastructure (CCI) and Business Services initiatives two of the 12 National Key Economy Areas (NKEA), advocating explicit programmes on ICT Services sector to reflect the growing importance of the ICT Services sector. In fact, PIKOM, through Outsourcing Malaysia is given the task to drive 2 of the entry point projects (EPPs). In August this year, PIKOM also participated in MDeC-led Digital Malaysia Lab an intensive fiveweek strategic brainstorming and planning session to draw up implementable big-impact initiatives that leverage on ICT, cutting across the industry, academic and social segments. I am pleased to also announce that the PIKOM ICT Mall has bore fruition. This new home for the ICT retail industry is located at Capsquare in downtown Kuala Lumpur. Through ASOCIO and WITSA, we are also able extend our reach to the regional and global levels, providing platforms for Members to explore business opportunities in overseas markets. These complement our close relationship with MATRADE in promoting export of Malaysia s goods and services. Indeed the last 25 years has been good for PIKOM and the industry. And for the years to come, PIKOM will continue working to improve the business climate in the interests of all its member companies and to promote industry growth in line with national aspirations. Dato Wei Chuan Beng PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/2011

3 Secretariat Shaifubahrim Ong Kian Yew Alicia Wong Wendy Liew Grace Lee Ramachandran Ng Wai Teng G ny Chin Wan Edi Sophean Liaw Tsuey Yit Chin Shin Shin Angie Lim Nur Azlianawatie Mohd Ridhwan Siti Aishah Kelly Chin Prasad Juliana Wong Tiffany Chung Denise Hooi Ng Yi Ling Sheila Tan Elsie Low Daryl Wong Alexander Low Daleena Melissa Lim Jeralyn Message from President As we celebrate the 25th Anniversary of PIKOM, the secretariat team has been putting in extra efforts to ensure success of all the events drawn up throughout year. This is in addition to executing the Association s regular tasks which go on as usual. Having gained recognition as the Voice of the Industry, PIKOM s advisory and consultations on ICT-related matters has been sought after by both the public and private sectors. So far this year, PIKOM is involved in more than 40 committees and taskforces in the public sector alone. PIKOM members stood at 1,405 as at end of October Of the total, Affiliate Members accounted for the largest group totalling 1005 followed by Ordinary Member at 349 and Associate Member at 50 and Overseas member at 1. One of the key initiatives launched this year is the PIKOM Angel Chapter, which serves to encourage innovation and create a vibrant ecosystem for the ICT industry to continue to grow and prosper. Offering a combination of financial, industry wisdom and network and linkages assistance, the Chapter strives to help accelerate innovations and growth of ICT start-up companies. In terms of publication, PIKOM has once again collaborated with Jobstreet.com and KPMG Malaysia to publish the ICT Job Market Outlook April 2011 series. The report looks into the general climate of Malaysia s ICT jobs and market confidence. This year, we also look at the regional average salaraies for ICT jobs for comparison. We also published the ICT Strategic Review 2011/12: Transcending into High Value, in line with the Government s aspirations to transform the nation into a high income economy by This would be the 3rd edition of the annual industry report. Shaifubahrim Saleh PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/2011

4 PIKOM Council PIKOM Council Council 2010/2011 Line-up By rule 14(h) (iv) Part (IV) (The Council), on 4 May 2011, Mr. Jason Crimson resigned from his Councillor position. By rule 14 (f) Part (IV) (The Council), on 11 November 2010, the Council appointed the following as Councillors: 1. Pn. Zuraidah Mohd Said of Telekom Malaysia 2. Mr. K C Goh of Cynnyx Sdn 3. Mr. Christopher Chan of The Media Shoppe 4. Mr. Jason Crimson of IBM Malaysia Sdn 5. Mr. Suren Velappu of Hewlett-Packard (Malaysia) Sdn 6. Ms. Fione Tan of eonenet.com Sdn Name Dato Wei Chuan Beng Woon Tai Hai Cheah Kok Hoong C.S.Chin Hayati Harudin Andy Yau Designation Chairman Deputy Chairman Secretary Treasurer Councillor Councillor By rule 14(l), Part IV (The Council), on 9 Jun 2011, the Council appointed Ms Sharbanom Abu Bakar of IBM Malaysia Sdn to fill the office vacated by Mr. Jason Crimson. Attendance 10/12 11/12 8/12 12/12 8/12 11/12 By rule 15(h) (Powers of the Council) Part (IV) (The Council), on 11 November 2010, the Council appointed the following as Advisors to the Council: Jeffrey Ooi Danny Lee Dr Dzaharudin Mansor Councillor Councillor Councillor 11/12 6/12 11/12 1. Dato Larry Gan 2. Dato Dan E Khoo 3. Mr. Looi Kien Leong 4. Mr. Xavier Tan 5. Mr. Harres Tan 6. Mr. Lee Boon Kok 7. Mr. Wee Kee Heng 8. Mr. Foo Sen Chin 9. Mr. C J Ang 10. Mr. David Wong Nan Fay Ganesh Kumar Bangah Derrik Khoo Stan Singh-Jit Zuraidah Mohd Said Christopher Chan Suren Velappu Fione Tan Councillor Councillor Councillor Councillor Councillor Councillor Councillor 8/12 5/12 12/12 5/11 10/11 9/11 6/11 Back L-R: Danny Lee, Stan Singh-Jit, Ganesh Kumar Bangah, Andy Yau, Hayati Harudin and Dr. Dzaharudin Mansor Front L-R: Cheah Kok Hoong, Woon Tai Hai, Dato Wei Chuan Beng, Shaifubahrim Saleh, CS Chin and Jeffrey Ooi K.C Goh Jason Crimson Sharbanom Abu Bakar Councillor Councillor Councillor 1/11 6/6 1/3 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/2011

5 Industry Report Industry Report ICT Job Market Outlook April 2011 Once again PIKOM was in collaboration with Jobstreet.com and KPMG Malaysia to publish the ICT Job Market Outlook April 2011 series. On the overall, the job market confidence in Malaysia is good, as reflected in the JECI of Jobstreet.com. Nonetheless, the average salary of ICT professionals moved up on an average by only 6.6%, from RM5,276 to RM5,626. The low movement could be attributed to economic slow-down experienced due to Global Financial Crisis However, this growth is poised to move up by 10.4% in 2011 and the average Monthly salary is expected to touch RM6,210 in the ICT sector. For the first time the study did look at the average salary netted by ICT professionals in the region. The investigation revealed that Hong Kong ICT professional earn almost three times higher and two and half times higher in Singapore; and China is equally competitive with Malaysia. This benchmarking warrants due attention from the ICT industry players both in the ICT producing and user sectors to ensure the local ICT professionals are well paid to prevent loss of talent to neighbouring countries. ICT Strategic Review ICT Strategic Review 2011/12: Transcending into High Value is third in its series. The first two series carried the theme: Innovation the Way Forward and e-commerce for Global Reach respectively. This year s theme is indeed, in line with the Government s aspirations to transform the nation into a high income economy by 2020 when the country is deemed to achieve its developed status. Under normal circumstances it may be a formidable task for the nation to achieve its desired goals especially when the country easily becomes vulnerable to externalities such as the Asia Financial Crisis 1998 and Global Financial Crisis 2009; both crises have retarded Malaysia s steady growth. Aligning with the national inspiration, PIKOM once again mobilised the knowledge and experiences of policy formulators in the mainstream, industry players and academia as well as subject matter specialists to realise this third series. Contributions covered included endogenous growth, harnessing technology power, adopting cloud computing, nurturing outsourcing sector, creating values through analytics, smart living, narrowing urban divides, managing cyber securities and improving quality and process capabilities towards creating high maturity in software developments. Indeed, PIKOM believes that these are some of drivers of potential growth areas directly or indirectly, and they can stimulate high value adding economy. This third series explicitly included an article on moving towards a matured software industry through deployment of Capability Maturity Model Integration Constellations (Development, Acquisitions and Services), People Capability Maturity Model and Six Sigma practices. As ICT businesses become more complex and sophisticated, the risks also increase in parallel, particularly cyber risks involving global businesses. There are many more areas of business concerns. Due to limitations, however, only key topics were incorporated in the publication. High Value Innovation Non-ICT Enabled New Age Drivers High Value Added ICT Enabled Innovation High Income High Value Creativity Non-ICT Enabled ICT ubiquitously and pervasively used by ALL; for ALL and at ALL TIMES (Business / Government / Consumer) B2B/B2C/G2B/G2C/C2C PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/2011

6 Industry Report Industry Report ICT Policy Advocacy and Interventions Having gained recognition in the mainstream as the Voice of the Industry, the Government continued to engage PIKOM in various policy dialogues. In 2011, PIKOM was involved in more than 40 committees in the public sector alone. Private sector also refers to PIKOM for advisory and consultations on ICT-related matters. As in the previous years, PIKOM made explicit interventions with MITI and MOF in a number of areas of industry and market development concerns, its essence are surmised as follows: ICT led-innovation Strategy: ICT enabled innovation as the way forward for ushering the nation into a high income nation by 2020 when the nation deemed to attain its fully developed status; ICT Official Statistics: ICT data collection conceptual framework, system and mechanism need review and realignment orientation to the information age policy and planning relevant needs. Specifically, the current industry, product, trade and occupation statistical systems require revamp and updates to provide appropriate reflections on the new age features and characteristics, as well as measurement parameters Among the key interventions include; ICT as integral of NKEA: The Communication, Content and Infrastructure (CCI) initiative as one of the 12 National Key Economy Areas (NKEA) is much akin to micro-electronics sector. Therefore, PIKOM advocated for an explicit programme on ICT Services sector as one of the NKEAs to reflect the growing importance of the ICT Services sector. R&D and Innovation: The research and development in ICT sector as well as ICT led innovation initiatives need for strengthening for creating high value economy. Indeed, PIKOM promulgates that ICT is the key driver and enabler of a number of Economic Transformation Programme (ETP) and Government Transformation Programme (GTP); Innovation Digital Economy (IDE): PIKOM actively participated in the Digital Malaysia workshop that was held continuously for five weeks in the formulation of IDE, which like ETP and GTP poised to catalyze the high income growth through ICT deployment in economy, social, technological, governance and environment domains. As an industry captain, PIKOM in collaboration with Multimedia Development Corporation (MDeC) is promoting e-waste Disposal System towards creating ecofriendly and livable environment. Towards Matured Software Industry: The industry requires explicit institutional and funding support for implementing process and quality improvement modules such as Capability Maturity Model Integration (CMMI), People Capability Maturity Model (PCMM), Information Technology Infrastructure Library (ITIL) Six Sigma, Lean Six Sigma, ISO and other globally recognized certifications that are critical for globalizing Malaysian ICT products, services and manpower. SME Moving up Value Chain: Explicit policy and programme strategies needed for Small and Medium Enterprise (SME) segments to adopt best practices, in particular e-commerce, cloud computing, outsourcing and knowledge management system to move up in the business value chain, Knowledge Capital: Adequate institutional capacity and capability building efforts, in public and privates sectors as well as academia, are needed for building the requisite knowledge capital in the ICT domain so that both the ICT producers and users can continue to strive for excellence in all spheres; ICT Ministry: Without any reservation or hesitation, PIKOM continues to pursue single ICT Ministry for the country Bridging Digital Divide: In collaboration with its own members PIKOM is continuing its M.A.I.N. PC initiative towards bridging digital divide (BDD) among the rural folks, besides engaging with EPU on telecentre developing initiatives. Policy Research: PIKOM is also advocating conducting explicit policy research pertaining to teleworking in Penang, performance of e- government delivery mechanism and SME moving up in value chain in Sarawak. 10 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

7 PIKOM has come a long way since its formation 25 years ago. Indeed the development of the association over the years closely mirrors that of the ICT industry. From the PC era, to the internet boom and the advent of social media, the ICT industry is characterised by innovation. As a constantly changing industry, it is never static and constantly evolving. To mark its 25th year, PIKOM has lined up nine PIKOM Turns 25 key events and activities comprising exhibitions, thought leadership conferences as well as social and CSR activities, for a year-long celebration. These includes the PC Fair, Digital Lifestyle Expo, PIKOM ICT Mall CapSquare, Leadership Summit, SME Business Success with ICT nationwide series, ICT Strategic Review, PIKOM Charity Golf, PIKOM Charity Run and 25th Anniversary Gala Dinner and Awards. PIKOM 25th Anniversary Buka Puasa August 20 marked a major milestone in PIKOM as the Association was formally registered 25 years ago on that day. PIKOM held a Buka Puasa at Istana Hotel to commemorate the event which was attended by past chairmen and councillors. It was a time for reminiscing and rekindling old ties among the past and present Council. 12 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

8 Flagship Events Nationwide Launches to Celebrate 25th Year & National ICT Month As part of its 25th year celebrations, PIKOM held a series on launches in all regions nationwide, coinciding with opening of the PC Fair events in those regions. The first launch was held at Persada Johor in Johor Baru for the Southern Region. The launch was officiated by Tuan Haji Ramlee Jaafar, the Executive Director of MSC Cyberport Sdn. This was followed by the East Coast launch by Dr. Mohamed Fadzli Dato Hj Hassan, the State Exco of Kelantan for Development of Information, Science & Technology, on March 10th; Sabah launch by Deputy Chief Minister Datuk Dr. Yee Moh Chai on March 11th; and Northern launch by Penang Chief Minister Lim Guan Eng on March 12th. The Sarawak launch was held on April 15th in Kuching with Deputy MOSTI Minister Datuk Haji Fadillah bin Hj. Yusof as the guest-of-honour. This was followed by the launch for the Central Region by MOSTI Minister Datuk Dr. Maximus Johnity Ongkili at the Kuala Lumpur Convention Centre. PIKOM Digital Lifestyle Expo Following a successful inaugural showing last year, the PIKOM Digital Lifestyle Expo (DLE) returned to thrill visitors with the widest choice of mobile and consumer electronics products at the Kuala Lumpur Convention Centre (Halls 1 5, Ground Floor) from July This year, DLE 2011 was held in conjunction with the first presentation of MySTI-EXPO 2011 (the Malaysia Science, Technology and Innovation Exposition), a flagship event under MOSTI (Ministry of Science, Technology and Innovation). As in the previous year, PIKOM DLE 2011 was designed to be an experiential platform where digital products and services featured were from six segments, 3Cs (Consumer Electronics, Communications & Computers) Pavilion ; 3D TV/LED, AV & Home Entertainment; DCIM (Digital Camera, Imaging & Media); Games; ICT, Multimedia & Devices; and Wireless, Mobile and Broadband. DLE 2011 had over 95 global and local brands. Exhibitors showcased their latest devices and technologies at over 400 booths spread over some 10,000 sq metres. The prominent brands included Apple, Avira, Nikon, Olympus, Lenovo, Fujitsu, BenQ, Western Digital and many more. There was also participation from Harvey Norman, which showcased an extensive range of digital lifestyle products from Hitachi, LG, Panasonic, Philips, Samsung, Sharp, Sony Official launch of DLE and MySTI by YB Dato Saifuddin Abdullah, Deputy Minister of Higher Education and Toshiba. DLE is one of PIKOM s initiatives to further enhance the digital lifestyle that Malaysians are readily embracing, and at the same time to boost the local ICT industry by providing the players a platform to showcase their offerings. DLE served as a platform where products and services in the digital world converge in one space. 14 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

9 Flagship Events Flagship Events PIKOM flagged off three editions of the popular PC Fairs this year nationwide and the fairs were scheduled as follows: PC Fair 2011(I) from end February May 2011 PC Fair 2011(II) from May July 2011 PC Fair 2011(III) from October December 2011 PIKOM PC Fairs 2011 The venues where PC Fairs were held included Kuala Lumpur, Penang, Alor Star, Sungai Petani, Ipoh, Sri Manjung, Kuala Terengganu, Kota Bharu, Kuantan, Mentakab, Seremban, Melaka, Johor Bahru, Muar, Batu Pahat, Kuching, Sibu, Miri, Kota Kinabalu, Tawau and Sandakan. As part of PIKOM s 25th Year Anniversary celebration this year, some RM300,000 worth of exciting prizes were given away to PC Fairs visitors. They included branded IT gadgets, digital cameras, netbooks, ipads, Modenas CT100 Blue Prima motorcycles and the grand prize of the year a MAZDA2 Hatchback 1.5 worth RM100,000. The grand draw will be held after the completion of PC Fair 2011(III) and the winner will be notified to receive the grand prize. Visitors would be able to take part in the lucky draw with minimum purchase of RM100 (accumulated receipts were accepted) at PC Fairs nationwide. Visitors to the fair were also being rewarded with mystery gifts when they pre-register at PIKOM s website ( For every purchase of above RM300 in a single receipt, visitors were able to redeem a gift at PC Fairs. For students, the minimum requirement was a purchase of RM200 in a single receipt. PC Fair 2011(I) and PC Fair 2011(II) attracted more than 920,000 visitors. Recognition for PIKOM at WCG Grand Final PIKOM was picked as the Best New Strategic Partner at the World Cyber Games (WCG) 2010 Grand Final in Los Angeles, USA, beating five other new WCG strategic partners across continents. The award was one of six given to best performing countries in organising WCG at national levels. The win was an excellent capping-off for PIKOM as a first-time organiser for WCG 2010 in Malaysia, which was held from July 16 till July Among the judging criteria were good communication, sponsor relationships, content quality and event quality event. PIKOM, with the support from Cyberview Sdn and MyCORE, sponsored four players to the annual mega e-sports Olympic event in Los Angeles, which took place from September 30 to October 3. The players were Rinie Si Jali Ramli (WCG MY2010 FIFA 10 Champion), Chew WInDs_Vin Hoe Sheng (WCG MY 2010 FIFA 10 1st Runner-up), Wong Winds Han Yik Han (WCG MY 2010 FIFA 10 2nd Runner-up) and Yap Serry Tong Lian (WCG MY 2010 Warcraft III: The Frozen Throne Champion) WCG 2011 For the year, the national level WCG Malaysia 2011 was held from October 7 to 9 at the newly- opened PIKOM ICT Mall CapSquare in Persiaran CapSquare in Kuala Lumpur. There were five official game titles namely StarCraft II: Wings of Liberty, Warcraft III: The Frozen Throne, FIFA 11, Counter Strike 1.6 and League Of Legends. Except for Counter Strike 1.6 and League Of Legends which require a team of five players each, the remaining games are individual events. This year, more winners can look forward to compete with other world-class players at the four-day WCG grand final in Busan, Korea, from December PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

10 Flagship Events Flagship Events The PIKOM Leadership Summit, the flagship event of NIM 2011, is targeted at the CXO-level audience. It focuses on promoting ICT as a key driver for innovation and how it can play a vital role in the national development strategy and as an engine for economic and social growth as no industry can expect to thrive in the twentyfirst century unless it is prepared to innovate. Carrying the theme of Transcending into High Value, the Thought Leadership forum hopes to gain business insights for ICT Industry senior management. Being the thought leadership and industry shaping event, the Leadership Summit provides a platform to discuss new industry drivers and enablers that will take the sector forward. It is also intended to be developed into a platform where Malaysian companies, customers and analysts can come together and define the strategies and challenges for the next wave, and assist the Malaysian business community to chart the way forward. The Summit was held at Palace of The Golden Horses on 18 & 19 October 2011 with an official opening by MOSTI Minster YB Datuk Seri Dr Maximus Johnity Ongkili. Leadership Summit & SME Business Success with ICT Series Following the success of SME Business Success with ICT Series 2010, the Association proceeded with the SME Business Success with ICT Series 2011 road show as part of PIKOM 25th Anniversary Celebration and held in conjunction with CIDB Malaysia s NeTI System Briefing and NeTI Workshop & Training. The Business Success with ICT (BSI) series is targeted at SMEs nationwide with a primary objective of increasing awareness of ICT and e-commerce. This is PIKOM s major drive to encourage SMEs adopt both ICT and e- Commerce, and it comprises five regional seminars with multiple speakers and solution showcases. The BSI Series 2011 started May and ended in September. Partners for the Series are are SME Corp, MDeC and several SME-related associations. The SME Business Success With ICT Series of seminars kicked-off in Kota Bharu on May 9 followed by Prai,in June; Johor Bahru in July; Kota Kinabalu in September; and ended with Kuching on 22 September. PIKOM ICT Leadership Awards 2010 Four individuals and an organisation were honoured at the PIKOM ICT Leadership Awards 2010, presented during the Annual Dinner held at the Sime Darby Convention Centre in Kuala Lumpur on Nov 4. The five recipients of the awards included Andrew Tiang of N2N Connect in the Technopreneur Excellence Award category and Lt. Col. Prof. Dato Husin Jazri the CEO of CyberSecurity Malaysia in the ICT Personality of The Year Award category. Dato Dr Nor Aliah Mohd Zahri of the Malaysian Administrative Modernisation Planning Unit (MAMPU) and Cheah Kok Hoong of the Sunway Group were the joint recipients of the CIO Excellence Award while IBM Malaysia Sdn received the Member Excellence Award. Awards were presented by Deputy Minister of Science, Technology and Innovation Minister Datuk Haji Fadillah Bin Yusof during the dinner, which was attended by more than 700 guests. The PIKOM ICT Leadership Awards is organised annually to recognise outstanding leaders each year in the ICT industry and user community. The award was introduced in 2008 after the earlier PIKOM ICT Awards was merged into the MSC Malaysia-APICTA Awards. PIKOM continues to play a lead role in the organisation of the MSC MAlaysia APICTA Awards, the premier vendor awards for ICT. 18 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

11 PIKOM ICT Mall CapSquare Government Affairs ICT Retail Centre for Members The PIKOM ICT Mall is part of the integrated CapSquare development in Kuala Lumpur. A total of 84,299 sq ft of retail space has been set aside for PIKOM s members to occupy at attractive rental rates. The four-storey PIKOM ICT Mall will offer a complete range of ICT products and consumers can expect the National ICT Month The Ministry of Science, Technology and Innovation and PIKOM selected the month of October as the National ICT Month for PIKOM has lined up a series of activities to support NIM2011. These include World Cyber best deals and bargains when shopping there. The establishment of the PIKOM ICT Mall has been made possible through partnership between PIKOM and Capital Square Sdn, the owners of the CapSquare Centre retail complex. The soft launch of the mall coincided with the launch of the National ICT Month in October. Games, Malaysia PIKOM Charity Run, Leadership Summit, Smart Sourcing Summit and PC Fair. Agencies such as MDeC, MIMOS, CyberSecurity Malaysia and.my Domian Registry are also supporting the month with their own promotional events. Bridging Industry and the Government Government Affairs Committee (GAC) was a reflection of the wider focus and activities aimed at engaging government agencies, strengthen relations and promote active industry participation in formulation of relevant policies. Headed by Hayati Harun of Oracle, GAC members are: 1. V. Surendren of Hewlett Packet Malaysia 2. Dzahar Mansor of Microsoft Malaysia 3. Mustafa Rawther of Edaran Berhad 4. Mazidee Md Ramlee of Strateq Sdn 5. Abdul Rahman Abu Haniffa of Intel Corporation 6. Ahmad Rizan Ibrahim of Solsis (M) Sdn 7. Niran Noor of MDeC 8. Norshamsul Azizi of Packet One 20 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

12 Government Affairs Government Affairs Forum on Economic Transformation Programme In an effort to facilitate better understanding of the Economic Transformation Programme (ETP) among its Members and others in the ICT industry, PIKOM had organised a dialogue with PEMANDU, the driver of the programme. Called PIKOM Forum on Economic Transformation Programme with PEMANDU, the event was held on 9th March 2011 at Eastin Hotel, Petaling Jaya. Attended by about 80 people, the event aimed to get an overview of the Government s ETP, the NKEAs and the EPPs with a specific focus on ICT-related components. In return, PIKOM were also able to provide PEMANDU with insights on ways that the ICT industry can better support the ETP initiatives as well as participate in the EPP opportunities. The Forum also provided an opportunity to establish and foster a two way communication between PEMANDU and the ICT industry through PIKOM. In essence, the ETP is a comprehensive effort that will transform Malaysia into a high-income nation by It provides strong focus on a few key growth engines the 12 National Key Economic Areas (NKEAs). These NKEAs are expected to make substantial contributions to Malaysia s economic performance, and they will receive prioritised public investment and policy support. Through the NKEA Labs intensive strategic planning sessions, a total of 131 Entry Point Projects (EPPs) have been collectively developed by participants who came from both the Public and Private sectors. The EPPS are essentially concrete, actionable and measureable projects and initiatives that would drive the economy. PIKOM was involved in the Business Services Lab. The EPPs as well as 60 other identified business opportunities are expected to create up to 3.3 million additional jobs and generate USD 523 billion for Malaysia s Gross National Income (GNI) in the year Budget and MITI Dialogues PIKOM submitted papers to the Ministry of Finance and Ministry of International Trade and Industry to create a better climate for the ICT industry in Malaysia. Among the key recommendations are: 1. ICT Definition and Data Problem 2. ICT Services Sector not getting explicit prominence in NKEA 3. Weak productivity, labour competitiveness and process efficiency 4. SMEs lack the modern capacity and capability to move up in the value chain and grab new opportunities of face the emerging threats 5. Weak in ICT human capital development 6. Fragmented ICT institutions PIKOM Representatives in Government agencies They include the Cabinet Committee on Broadband and NKEA : Communications Content & Infrastructure as well as multiple initiatives under the purview of the Ministry of Science, Technology and Innovation (MOSTI), Ministry of International Trade and Industry (MITI), Ministry of Higher Education and Ministry of Human Resource. PIKOM also participated in committees and taskforces at the Economic Planning Unit (EPU), Multimedia Development Corporation (MDeC), the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU), the Malaysian Communication and Multimedia Commission and SIRIM. Other representations include groupings under Construction Industry Development Board Malaysia (CIDB), CyberSecurity Malaysia, Department of Standards Malaysia (DOS), Malaysian International Chamber of Commerce and Industry (MICCI), Malaysian Qualifications Agency (MQA), Malaysia Green Technology Corporation, Pembangunan Sumber Manusia Berhad (PSMB), Universiti Tunku Abdul Rahman and Majlis K-Ekonomi Negeri Pulau Pinang. 22 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

13 Government Affairs Global Initiatives Buka Puasa with PIKOM Keeping to its annual tradition, the GAC hosted a Buka Puasa event for officers from various Ministries and Government agencies on August 18, 2011 at the Cyberview Lodge Resort and Spa in Cyberjaya. A total of 60 people attended the event, including the Guest-of-honour Tan Sri Abdul Halim Ali, Chairman of MDeC. The event was held a token of appreciation for the good rapport that has developed between PIKOM and the officers as they worked closely on various initiatives and projects. Over the years, PIKOM has worked with various Ministries and government agencies as the association strives to strengthen the ICT industry in the country. It is through the close working relationship with ministries and PIKOM s initiatives have succeeded in benefiting the different segments of society, from the general public, to the SMEs and SMIs, to large corporations and captains of industries. At the event, PIKOM also announced a donation of RM3,600 to Asrama Desa SK Terigai Darat, Matunggong, Sabah for their food supply fund. The association also donated five units of PCs to Sekolah Rendah Islam Saidina Abu Bakar As- Siddiq, a boarding school in Gombak for their new computer lab. Continuous Global Activities During the year under review, PIKOM continued to play roles in the international front. As WITSA and ASOCIO Secretariats, PIKOM continued to lobby and provide tangible support to the ASOCIO and WITSA initiatives. WITSA Successful Trade Mission to Taipei WITSA, through the Global Trade Committee chaired by PIKOM, organised its second trade mission in the year 2010 to Taipei, Taiwan. Held from December 1st 3rd, 2010 in conjunction with 2010 ASOCIO ICT Summit Taipei, the WITSA Trade Mission (WTM) to Taipei attracted ninety (90) delegates from eleven (11) countries including Canada, Laos, Lithuania, Malaysia, Mexico, Pakistan, Singapore, Taiwan, Thailand, USA and Vietnam. The trade mission was hosted by the Information Service Industry Association of Chinese Taipei (CISA). The focus of WTM Chinese Taipei was to offer delegates an insight on trade opportunities in Asia while attending the 2010 ASOCIO ICT Summit Taipei. 24 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

14 Global Initiatives Global Initiatives WITSA Meetings PIKOM continued to carry out numerous promotional activities in the forms of meetings, dialogues, discussions, visits, et cetera thorughout the period under review. The following lists out some of the activities: WITSA held its 2010 fall meeting in Johannesburg, South Africa from October 29th 30th, During this period, WITSA also held its Strategic Planning session. As a result, WITSA derive its passion in Fulfilling the Promise of the Digital Age. WITSA also presented its first WITSA s Eminent Person s Award to Dr. Nelson Mandela. WITSA s 2011 spring meeting was held in Montreal, Canada from May 12th 13th, ASOCIO ASOCIO has been formally registered in Hong Kong last September. In December 2010, ASOCIO with its Taiwan member, CISA, hosted the ASOCIO Summit in Taipei. The event attracted delegates from around the world and featured a conference, B2B meetings and site visits. In June this year, it held its the Plenary Meeting in Colombo, Sri Lanka. The Board Members held visits with relevant government offices, courtesy of the host, The Sri Lankan IT Industry Association (FITIS). During the same month, ASOCIO also brought a delegation from five Member economies Hong Kong, Japan, Malaysia, Mongolia and Vietnam to participate at the Communic Macao Expo During the same month, ASOCIO also brought a delegation from five Member economies Hong Kong, Japan, Malaysia, Mongolia and Vietnam to participate at the Communic Macao Expo Promotional Activities January February May June July Deputy Director of METI Japan and IPA s representatives visited PIKOM to talk about issue on promoting certification of IT skill in Asia. Hosted visit by Korea Association Information & Telecommunication (KAIT), in conjunction with the APEC Telecommunications Ministers meeting. PIKOM renewed its MoU with KAIT, which was first signed in Meeting at UK Trade & Investment and presented a short briefing on ICT industry in Malaysia economic and current status, developments and moving forward. Trade Commissioner of Canada High Commission visited PIKOM and discussed on PIKOM s plans as well as WCIT2012 in Montreal, Canada. Hosted visit by delegation representatives from Shanghai Municipal Commission of Commerce, Shanghai Municipal Development & Reform Commission and Shanghai Municipal Economic and Information Commission visited PIKOM office. PIKOM hosted a visit by a delegation of four representatives from Liaoning Province Bureau of Foreign Trade and Economic Cooperation to promote CISIS Expo to be held from June 2011 in Dalian. PIKOM councils and members participated in a roundtable discussion with Charles Ng, Associate Director-General II of InvestHK. Meeting at French Trade Commission to introduce PIKOM to the Trade Advisor and provide information such as ICT business opportunities, market access and analysis and trade and promotional events. The Trade Mission to IndoChina led by MOSTI on July 18-23, The Trade Mission made stops in Hanoi, Vientiane and Phnom Penh. PIKOM assisted 26 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

15 Global Initiatives Global Initiatives September the B2B meetings coordinated by MDeC in conjunction with the visit. PIKOM also signed a non-binding MoU with VINASA. Fifteen (15) Malaysian companies joined this trip. Korea Association for ICT Promotion (KAIT) conducted a Business Mission to Malaysia on September 29-30, Over 50 business meetings took place between Korean and Malaysian companies. APRICOT-APAN 2011 APRICOT-APAN 2011, held in Hong Kong from February 2011, was the first ever joint event of APRICOT and APAN, and this has resulted in it being the biggest Internet conference in Asia. It was the 2nd APRICOT to be held in Hong Kong in 14 years, the APAN meeting was the first in Hong Kong. The conference was held at the Hong Kong Convention and Exhibition Centre (HKCEC). The APRICOT (Asia Pacific Regional Internet Conference on Operational Technologies) is a prestigious regional event of the ICT industry, which began in APRICOT has provided a unique and successful educational forum for Internet builders in the region to learn from their peers and leaders in the Internet community from around the world. As a member of APIA, PIKOM has given continuous support to APRICOT and had hosted the event in 2001, 2006 and PIKOM secretariat had also send representative to attend the APIA AGM 2011 at the APRICOT-APAN Malaysian delegation at the Vietnam Summit 2011 as one of the stops in the Trade Mission to IndoChina in July, PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

16 Global Initiatives PIKOM Chapter Reports Export Promotion MSE 2011 Abu Dhabi Pursuant to the success of previous Malaysia Services Exhibition (MSE) events, a series of service exhibitions to showcase the expertise and capabilities of Malaysian service providers to the West Asia and surrounding region (MENA), MATRADE has organised the MSE The fourth edition of MSE was held in Abu Dhabi, United Arab Emirates from April It held in parallel with City Scape and City Build Abu Dhabi 2011 events at the Abu Dhabi National Exhibition Centre (ADNEC). A total of 11 ICT companies participated in MSE 2011, which attracted over 5,760 visitors. Participating companies included Industronics Berhad, Custommedia Sdn, Emaz Creation Sdn, eprotea MSC Sdn, Israk Technologies Sdn and Malaysian Software Testing Board. Other participating ICT companies were NFE Consulting Sdn, Platinum Bi Sdn, Privasia Sdn, Spin Era Sdn and TMS Software Sdn. 3C Expo, Dongguann PIKOM also led a trade delegation to Dongguan, China for the 3C Expo and Asia ICT Fair from September Part of the highglights include meetings with the local business community and government leaders. 16 delegates from Malaysia took part in the mission to China Regional Chapters As part of PIKOM 5 year plan s key thrust to increase the pervasive use of ICT for all, PIKOM has set up 5 regional chapters. The Regional Chapters are intended as the platform for PIKOM to better serve companies across the nation as well as strengthen PIKOM s presence as the voice of the industry. The Regional Chapters are chaired by: a. b. c. d. e. Northern Chapter Southern Chapter East Coast Chapter Sabah Chapter Sarawak Chapter Hasannudin Saidin Ganesh Kumar Bangah Kang Bee Kiong Hsieh Yang Vui Andre Suharto The formation of PIKOM Chapters has enabled the Association reach to wider audience and in turn, this paves the way for us to serve the industry better. In addition, the Chapters are also able to carry focused activities which are more relevant to their groupings. 30 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

17 PIKOM Chapter Reports PIKOM Chapter Reports Over the past one year, OM membership had continued to grow. To date, Membership stood at 99 companies and the target is to increase the number to 130 within a year. OM Committee members Value for Members OM Members continued to benefit from marketing exposures and opportunities arising from the Chapter s aggressive Inbound and Outbound marketing campaigns and via OM Website as well as periodical Business Leads generated via OM activities, OM website & OM network. OM also facilitates B2B Meetings between members and potential buyers visiting Malaysia (by request) In the area of Marketing, Branding, and creating value for OM Members, OM has put in place value-added activities to further promote the OM brand and its members. These included Website Revamp and publication of OM Directory 2010/2011. Industry & Government Policy Enablement Economic Transformation Program, NKEA Business Services OM is also actively involved in the Economic Transformation Programme (ETP), a comprehensive effort that to transform Malaysia into a highincome nation by Specifically, OM is involved in the Entry Point Project (EPP) 2: Building Globally Competitive Outsourcers and Outsourcing Malaysia (OM) EPP 3: Positioning Malaysia as a World-class Data Centre Hub. Human Capital Development In the past years Outsourcing Malaysia subsidised 65% of the Certified Outsourcing Professional (COP) through MIDA s SSCDF Fund. A total of 70 people participated in the programme. The COP Master Class, which focuses on Project Management training designed for the Outsourcing Industry, is currently the only training programme recognised by the MDeC s CDP Professional Development. OM has also initiated an assessment programme, the National Standard of Employability (NSE), to identify and measure the skills gap in the employable talent pool against the expectations of the industry. By identifying the skills gap, specific remedial training programmes can be identified and recommended to train and upgrade the employable talent pool with the necessary skills crucial in supporting the growth of the outsourcing industry and ensuring our global competitiveness. Promotional Activities OM has been actively involved in various overseas and local marketing campaigns to aggressively promote Malaysia as the most preferred outsourcing destination while positioning its members globally, as well as to spread awareness to the Government, GLC and MNC s. Some of the highlights were: Global Working visit by MOSTI Minister to India and Bangladesh IAOP Outsourcing World Summit (USA) IQPC SSO Week (SSOW) OM Customised Trade Mission to U.S.A, J u n e, I n - c o n j u n c t i o n with the World BPO/ITO Conference in New Jersey, USA Local Global Islamic Finance Forum INTAN Technology Update Smart Sourcing Summit 2010 EPP2: Group Procurement of GLC Data Centre Malaysia Regional Summit Data Centre Industry Forum Series Highlights of events: Working visit by MOSTI Minister to India and Bangladesh India Joint IT Skill Development Committee (JITDC) was established with the purpose to make recommendations to both governments for IT skills training, talent development and greater engagement of Indian IT companies in Malaysia. Bangladesh Both parties agreed to explore ways and areas where both Malaysian and Bangladesh ICT companies can collaborate. 32 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

18 PIKOM Chapter Reports PIKOM Chapter Reports IAOP Outsourcing World Summit (USA) OM, represented by Bobby Varanasi, attended the Outsourcing World Summit in Indian Wells, USA. At the event, OM promoted Malaysia s key initiatives such as the ETP, NKEA, EPP2 and EPP3 while at the same time, introducing PIKOM-OM, MSC Malaysia and PEMANDU. OM also expressed Malaysia s interest in being the host for the next Asia Pacific Outsourcing Summit (APOS). The IAOP Board accepted the proposal. On another front, IAOP Malaysia Chapter has been adjudged one of the top 10 chapters in the world and IAOP chairman Michael Corbett, his keynote address, specifically thanked the Malaysian government for including the Certified Outsourcing Professional (COP) into the national agenda. OM Customised Trade Mission to U.S.A A high-power delegation of OM Member companies headed for the U.S.A to attend the World BPO/ITO Forum Summit. This was followed by a customised roundtable and B2B Sessions with 15 prominent US Buyers and Vendors. A total of 24 B2B Meetings were scheduled, with potential business value of RM 70 Million explored. INTAN Technology Update A total of 144 participants from various government agencies attended the forum on ICT Implementation towards Government Effectiveness. The event was held with the objective of providing insight to Government 2.0 which emphasises on the need for the government to change in order to remain relevant to current society. It was also aimed at increasing awareness on outsourcing among the government servants. Smart Sourcing Summit 2010 Over 200 delegates attended the Smart Sourcing Summit 2010 (SSS 2010), the 2nd edition of OM s key annual event. Themed Uncertainty in a Post-Crisis World, Doing More With Less, topics at SSS2010 were geared to Overcoming Challenges, Competition and Leveraging on New Technology. The Summit also explored and uncovered various trends, including the nature of buyer adoption trends in sourcing and industry best practices. The conference was officiated by the MOSTI Minister Datuk Seri Maximus Johnity Ongkili and among the attendees were the ambassador of Oman, first secretary of Cuba and a delegation of 10 members from Poland. EPP2: Group Procurement of GLC OM participated in the inaugural GLC Chief Procurement Officers Roundtable, held at the Kuala Lumpur Tower. A few case studies were presented and various concerns and issues in outsourcing were discussed. Among the GLCs represented at the event were Sime Darby, Malaysia Airlines, Telekom Malaysia, Tenaga Nasional Berhad, AXIATA and Khazanah Nasional. Data Centre Industry Forum Series Multimedia Development Corporation (MDeC), in collaboration with OM, organised another edition of the Data Centre Forum Series on 25th April The objective of the event was to bring data centre operators and users under one roof to explore on the best way to develop the data centre industry as aspired by EPP3 NKEA Business Services initiative. Topics presented at the forum were Government 2.0 The Way Forward and Advantages of ICT Services for Government. 34 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

19 PIKOM Chapter Reports PIKOM Chapter Reports PIKOM CIO Chapter PIKOM CIO Chapter Executive Committee 2010/11 Chairman Deputy Chairman & Professional Certification PIKOM Liaison Events Members Networking Treasurer / Funding Publicity Membership Research Andy Tan Cheah Kok Hoong CJ Ang Hood Abu Bakar Chia Nam Liang Azlan bin Rashid Ow Teik Bee Beh Swan Swan Kng Tuan Kah PIKOM CIO Chapter was established in May 2009 to extend PIKOM s Voice of the ICT industry to the end-user community. The Chapter aim is to provide a platform for the sharing of experience and knowledge related to IT (information technology) for the benefit of PIKOM members and to assist in the development of ICT in Malaysia. Membership comprises Chief Information Officers of major corporations in Malaysia across industries such as banking/financial, telco, airline, insurance, media, consulting and media. [Back L-R] Ow Teik Bee, Kng Tuan Kah, Azlan Rashid, Hood Abu Bakar, CJ Ang, Chia Nam Liang, Beh Swan Swan. [Front L-R] Cheah Kok Hoong, Andy Tan, Shaifubahrim Saleh Head of IT, Employees Provident Fund Director, Sunway Shared Services Centre Sdn PIKOM Advisor General Manager, ICT, MISC CIO, Hap Seng Consolidated Head, IT Services Management, Affin Bank Assistant General Manager (IT HQ Support System), 7-Eleven Malaysia Sdn General Manager, Magnum Information Technology Sdn Head, Information Solutions, MCIS Zurich Insurance Chapter Membership The Chapter continues to record a steady growth in its Membership which totalled 93 as at end on August, Those from the Banking, Finance and Insurance industry made up the bulk of Membership. 36 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

20 PIKOM Chapter Reports The CIO Chapter has had quite a busy schedule over the past one year with various types of activities generally aimed at enriching the knowledge and understanding on various subjects and issues among members. The list of CIO Chapter Forum Series is as follows: Year November 2010: Social Networking Websites at the Work Place. Is This Encouraged? - The advantages and areas for social networking websites for workplace - Legal, privacy and security issues of social networking sites and their users. How to use the available solutions to manage this? PIKOM CIO Chapter Forum Series and Activities Year March 2011: What s Next After CIO? (Hosted by CSC) - Wonder what lies ahead for the CIO? - Potential career opportunities for CIO in the corporate world. 29 April 2011: Architecting Business with IT (Hosted by IASA) 11 May 2011: Under the Hood Security Landscape Today & Movie Night (Hosted by Microsoft) - This forum provided insights into the security landscape today, addressed recent trends of threats that can help organizations to develop strategies to address them. 1 July 2011: Vision for the Future of Information Technology (Supported by MDeC) 9 August 2011: Building Your Benefits Realization Maturity (Supported by Gartner) Educational Trip PIKOM CIO Chapter joined the SAP Global Study Tour to Germany from September The Educational trip was sponsored by SAP with Fujitsu as the co-sponsor. [L-R] Andy Tan, Dave Aron and Wong Yuet Nan PIKOM Chapter Reports Social Events The Chapter also organised two social functions a golf outing and a movie screening for recreation as well as information networking among members. The PCC Golf Challenge 2011 was held at the Glenmarie Golf & Country Club on 2 July Total of 24 golfers (in 6 flights) participated in this tournament, which was jointly sponsored by Silverlake and Hitachi Data System. The challenge pitched members of PIKOM CIO Chapter against the PIKOM Council. The Chapter organised a special screening of Transformers: Dark of the Moon on 7 July 2011 at the Cineleisure. The show was hosted by Gartner. 10 December 2010: How Do You Measure IT Performance? (Supported by Deloitte and Check Point) 18 August 2011: Extending Application Optimisation and Security Beyond the Data Center (Hosted by Akamai) Group photo before tee-off 38 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

21 PIKOM Chapters Report PIKOM Chapters Report Angel Chapter to Strengthen Industry Ecosystem From the early days of the PCs, to the dotcom era and now social media, the ICT world is ever evolving. Over the years, the spirit of entrepreneurship and innovativeness have allowed and encouraged ideas to flourish into promising start-ups. PIKOM formed the Angel Chapter to strengthen innovation and entrepreneurship in the industry. A total of 23 angels were inaugurated in a dinner reception attended by Dato Seri Dr Maximus Ongkili, MOSTI Minister on March 11 at Carcosa Sri Negara. Since then, the Chapter has organised pitching sessions with MDeC. PIKOM Mentor Chapter Recognising the value of experience in the industry, PIKOM has also formed a Mentor Chapter this year. Many of our senior leaders in the ICT industry with a wealth of experience has retired (or will be retiring) from active service in the industry. They can still contribute to the industry and help budding entrepreneurs and business leaders along the way. To prepare them for mentorship, PIKOM organised a workshop with eighteen participants, comprising PIKOM Mentors, Councillors and Advisors on introduction to coaching and mentoring skills. Held at the KPMG Tower on June 30, 2011, the workshop covered areas such as the distinctions between Coaching, Counselling, Mentoring and Training, Coaching Skills and Scaling techniques. (L-R) Dato Wei Chuan Beng, Dato Seri Maximus Ongkili, Chuah Tai Eu and Shaifubahrim Saleh 40 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

22 Corporate Social Responsibility Members Networking Project M.A.IN. PC, which was officially launched during the 16th World Congress on Information Technology (WCIT 2008), continues to make an impact on society. Three new Pusat MAIN PC were launched this year and they are located in Kuala Lumpur, Sarawak and Sabah. This brings the total number to-date of Pusat MAIN PC to 26 across the country. PIKOM Charity Run 2011 Despite the hectic schedules and activities, PIKOM has always been aware of the needs of the community. The Association has been actively engaging in CSR activities since its formation. Project M.A.IN PC Pusat M.A.IN PC is intended to provide one-stop centre for members of local community to learn relevant computer and internet skills so they are able to participate more meaningful in the Nation s push towards becoming knowledge based society. The project also received funding from the National IT Trust Fund in PIKOM CNY Luncheon Ushering the Lunar New Year 2011, PIKOM organised a Lou- Sang luncheon for members on 28 January 2011 at the Oriental Pearl Restaurant in Bukit Kiara. A total of 135 PIKOM members from 87 organisations attended this event. During the lunch, PIKOM Chairman Dato Wei Chuan Beng presented the yearly plan to PIKOM members, the PIKOM ICT Mall CapSquare, core events for the celebration of PIKOM@25 and PIKOM Angel Chapter (PAC). Mobile Applications Development Forum PIKOM and Malaysia Development Corporation (MDeC) jointly organised a forum on mobile application development at MSC Malaysia Headquaters in Cyberjaya on 5 April Continuing such efforts, PIKOM has this time opted for a charity run event. Supported by the Federal Territory Amateur Athletics Association (FTAAA) and Menara Kuala Lumpur, the PIKOM Charity Run 2011 is in aid of the National Cancer Society Malaysia (NCSM). PIKOM donated RM25,000 to NCSM. Covering six kilometres, the charity run took participants through the heart of Kuala Lumpur on October 9, starting and ending at the grounds of PIKOM ICT Mall CapSquare. A total of 1,200 runners participated. In response to the earthquake and Tsunami in Japan, PIKOM also made contributions via the Malaysian Red Crescent Society, New Straits Times and Sin Chew Jit Poh for a total of RM 20,000. [L-R] Ahmad Shahruddin Amin B. Sahar, Tan Tze Meng, Azizi Khalid Speakers at the forum included Mr Tan Tze Meng of the Digital Infrastructure Business Unit of MDeC who presented on Mobile Applications Industry Overview. Other speakers were Trainer, Presenter & Consultant Encik Ahmad Shahruddin Amin Sahar who spoke on GameSalad and CEO of Brainstorm Technologies Encik Azizi Khalid who talked on the topic of Developing for the ios Platform. 42 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

23 Members Networking Membership Report Greater Kuala Lumpur Opportunities A member get-together forum was held on 15 June 2011 at the Modesto s, PIKOM ICT Mall CapSquare in Kuala Lumpur. About 165 members attended the event which featured speakers from The Performance Management & Delivery Unit (PEMANDU) and InvestKL. Both speakers shared with PIKOM members details on the Greater KL initiative and how this is expected to benefit the country s retail ICT industry. PEMANDU Director Encik Ahmad Suhaili Idrus spoke on the topic of Development Strategies for Greater Kuala Lumpur / Klang Valley while InvestKL CEO Encik Zainal Amanshah the MNC Attraction (Attracting 100 MNCs to Greater Kuala Lumpur/Klang Valley by 2020) initiative. Membership Report PIKOM members stood at 1405 as at October Of the total, Affiliate Members accounted for the largest group totalling 1005 followed by Ordinary Member at 349 and Associate Member at 50. The Association also has one Region Klang Valley Northern Southern East Coast Sabah Sarawak Overseas Region PIKOM Membership Geographical Statistics Sep Apr-11 Oct May-11 Nov Jun-11 (1) Member in the Overseas Category. Membership representation growth remain healthy with a good cross section of member from all subsectors and outside the Klang Valley. Dec Jul-11 Jan Aug-11 Feb Sep-11 Mar Oct-11 [L-R] Shaifubahrim Saleh, Zainal Amanshah, Dato Wei Chuan Beng, Ahmad Suhaili Idrus Klang Valley Northern Southern East Coast Sabah Sarawak Overseas PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

24 Membership Listing Membership Listing Ordinary 1001 Technologies Sdn AAC Distribution Sdn ACA Pacific Technology (M) Sdn Acer Sales & Services Sdn Advancenet Technology Sdn Adventure Multi Devices Sdn Aetins Sdn AIG Global Services (Malaysia) Sdn All IT Hypermarket Sdn Altitude Technology Sdn Amble Action Sdn AMT PC Distributors Sdn Anixter Communications (Malaysia) Sdn APAQ Technology Sdn Apple Malaysia Sdn APR Electronic Services Sdn Ara Techbis Sdn Arena Awana Sdn AS Networks Sdn ASG Asia Sdn Asiaspace Wimax Sdn Atos Services (M) Sdn AV Future Link (KL) Sdn AV Future Link Sdn Aver Awards Sdn AVF Distribution (Sarawak) Sdn Avnet Solutions Sdn AVP (SEA) Sdn Axon Solutions Sdn AZ-Technology Sdn B2B Commerce (M) Sdn Ban Leong Technologies Sdn Basis Bay Sdn BDO Consulting Sdn BenQ Service & Marketing (M) Sdn Best Denki Malaysia Sdn Bimbit.com Sdn Bintang Maju Commercial Sdn BizCode Asia Sdn Bolt Gizmo Sdn Boulevard IT Superstore Sdn Bridgit Sdn Brightstar Distribution Sdn Brilliance Information Sdn Britesoft Solutions (M) Sdn Broadband Multimedia Sdn Business Information Technology (M) Sdn Business Technovise Innovation Sdn C2O Corporation Sdn CA (Malaysia) Sdn Caidmark Sdn Cam World Sdn Canon Marketing (Malaysia) Sdn Careware Systems Sdn Cargill IT Services Sdn Catch Mobile Media Sdn Celcom (Malaysia) Celframe Solutions Sdn Centric 128 Sdn Century Software (M) Sdn Challenger Technologies (M) Sdn Cisco Systems (M) Sdn City Computer Centre Clarion Multimedia Sdn CMG Holdings Sdn Comintel Sdn CommVerge Solutions (M) Sdn Compugates Sdn Computer Business Solutions Sdn Computer IT Care Sdn Computer War Sdn Comserv (Sarawak) Sdn Convergent Distribution (M) Sdn Corporate Integration Systems Sdn Cosmopoint Sdn Creative Advances Technology Sdn CSC Malaysia Sdn Cudo Technologies (M) Sdn Cuscapi CyberSecurity Malaysia Cynnyx Sdn DascomPrinters Sdn Datainfo Computer Sdn Datamation (M) Sdn DataPrep Holdings De Xcom Technologies Sdn Dell Asia Pacific Sdn DiGi Telecommunications Sdn Digistar Holdings Sdn Digital Bay Sdn Digital Imprint (M) Sdn Digital Paper Sdn Digital Place Sdn Dignersys Consulting Disccomp Dis-Tek Malaysia Sdn Dynabytes Komputer (TRG) Sdn ECS ICT Edaran EDS (M) Sdn e-genting Holdings Sdn E-Komoditi Sdn Elid Sdn e-lock Corporation Sdn EMC Computer Systems (M) Sdn eonenet.com Sdn e-pay (M) Sdn E-Power Networking Sdn EPP Solution Sdn Epson Malaysia Sdn Etika Komputer Sdn Exact Software (M) Sdn Extol Corporation (M) Sdn Extreme Broadband Sdn FCS Computer Systems Sdn FELDA ProData Systems Sdn Fida Systems (M) Sdn Finsoft Systems Sdn Fireworks Solutions Sdn FM One Sdn Formis Systems & Technology Sdn Fosa Marketing Sdn Foto Flash Sdn Foto Miami Sdn Foto Shangri-La (M) Sdn Fotokem Sdn Free Net Business Solutions Sdn Frontech Solution Sdn FSBM Holdings Fujitsu (Malaysia) Sdn G Generation Enterprise Gamlite IT (M) Sdn Garena Malaysia Sdn General OA Sdn Getronics Solutions (M) Sdn GIVI Solution Sdn Global Web Holdings Sdn GoldCrest Synergy Sdn Grand Advance Technology Sdn Grand-Flo Spritvest Sdn Hardnet Technology Sdn HeiTech Padu Hersheng Corporation Sdn Hewlett-Packard (Malaysia) Sdn Hitachi Asia (M) Sdn House of Notebooks (M) Sdn HT Consulting (Asia) Sdn Hybrinix Technology Sdn IBM Malaysia Sdn I-Commerce Sdn icontent Sdn ICT Zone Sdn IFCA Consulting (Sabah) Sdn IFCA MSC Industronics I-Net Sdn Info Spec Sdn Infopro Sdn Innovation Associate Consulting Sdn insynchro (M) Sdn Intel Electronics (M) Sdn Inter-Asia Technology Sdn Interbase Resources Sdn iperintis Sdn IRIS Corporation IshanTech (M) Sdn Isolectra Malaysia Sdn ISS Consulting (M) Sdn ITStore Sdn Iverson Associates Sdn IXC Malaysia izzinet Sdn JobStreet.com Sdn Just PC Sdn KADRIA Sdn Kannal Softech Sdn Kao Yek Computer Technology Sdn Karldon (M) Sdn Kaspersky Lab (M) Sdn KBK Management Services Kennedy Ryder Sdn Keypoint Computers Sdn Kingsoft (M) Sdn Kinsei Information Systems Sdn Konica Minolta Business Solutions (M) Sdn KPMG Business Advisory Sdn Kuang Yee Photo & Bridal House Sdn Lambda Technologies Sdn Lead System (M) Sdn LeapFrog Distribution Sdn Lenovo Technology Sdn LG Electronics (M) Sdn Lucid IT Sdn M3 Technologies (Asia) Machines Sdn Makiwa PC Soft Station Sdn Makson Computer Sales & Services Sdn Mass Information & Technology Sdn Master Genius (M) Sdn Mavisco (M) Sdn Maxis Communications MCL MCM Technologies Mee Too Photo (M) Sdn Mesiniaga Micro House Sdn Micro-D (M) Sdn Microlink Systems Sdn Microsoft (M) Sdn Microtech Computer Millennium Media Supplies MIMOS MKP Trade Corporation Sdn M-Link System (M) Sdn M-Mode Mobile Sdn Mobile Concepts (M) Sdn MOL AccessPortal Sdn MRCB Technologies Sdn MSC Cyberport Sdn MSC Technology Centre Sdn MSS Lab Sdn MTCS Group Sdn MTEC Retail Sdn MyCNX Holdings (M) Sdn MyKamera Dot Com MyRosso Sdn MyWorld Marketing Sdn MZ Multiconnection (M) Sdn N2N Connect NakaTech (Malaysia) Sdn Nation-Tech Sdn NEC Corporation of Malaysia Sdn Nera (Malaysia) Sdn Netsis Technology Sdn NeuroPower (M) Sdn NIIT (Malaysia) Sdn Niju Corporation Sdn Nios Tech Novell Corporation (Malaysia) Sdn NTR Newtech Resources Sdn NTT MSC Sdn Nusuara Technologies Sdn OAsoft Computing O Connor s Engineering Sdn Olympus (Malaysia) Sdn Omnitech Systems Oracle Corporation Malaysia Sdn Orbitage Sdn P&O Global Technologies Sdn Packet One Networks (Malaysia) Sdn Panasonic Malaysia Sdn Paradigm Systems Patimas-HPD Systems Sdn PC Planet IT Store Sdn PDA Expert Mobility Sdn PDA Junction (M) Sdn Philips Malaysia Sdn Photo Marketing (M) Sdn Picotec Sdn Power Cellular Accessories Supply Sdn Power Logic (M) Sdn Power Office Solution Sdn PowerComp Automation Sdn Powerware Systems Sdn Pre-Eminence Sdn Pristine Wireless Technology Sdn Prodigic Digital Gallery Sdn Prostar E Cameras Shop QAI Consulting Sdn Quantum Optimum Sdn Rank Alpha Technologies Sdn Reca Computer Sdn Redcom Computer Sdn REDtone Telecommunications Sdn Reliance Computers Agency Ricoh (Malaysia) Sdn Riger Corporation (M) Sdn Right Power Technology Sdn Rototype International (M) Sdn 46 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

25 Membership Listing Membership Listing Sage Interactive Sdn Samsung Malaysia Electronics (SME) Sdn SAP Malaysia Sdn SCAN Associates ScanArt Data System (M) Sdn Scicom (MSC) Servex (M) Sdn Shangri-la World Sdn Shinjiru Technology Sdn Silverlake Solution Center Sdn Sin Siah AudioVision SiS Distribution (M) Sdn SKALI (Alam Teknokrat Sdn ) SL Information System Sdn Smart-Acc Solutions Sdn SNS Network (M) Sdn SnT Global Sdn Solsis (M) Sdn Sony (Malaysia) Sdn Southall Sdn Spice CSL International Sdn Sri Komputer Sdn Star Electronics Sales & Services Sdn Statworks (M) Sdn Strateq Data Center Sdn Strateq Sdn Strateq System Sdn Sunway Computer Services Sdn Syarikat See Chuan Seng Symantec Corporation (M) Sdn Symphony House Syscom (M) Sdn T.T. Unimatic Sdn Talian Gerak Alih Sdn Tech World Marketing Sdn TechLane Resources Sdn Tele Dynamics Sdn Telekom Applied Business Sdn Telekom Malaysia Ten Ten Telecommunications Sdn TFP Solutions The Media Shoppe The Name Technology Sdn The Value Systems Distribution Sdn Theta Edge Three C Digital Shop Thunder Match Sdn Thunder Match Technology Sdn TM Info-Media Sdn TMT Solutions Sdn Trait Avenue Sdn TricubesNCR JV Sdn Trisilco IT Sdn Trustport South East Asia Sdn U Mobile Sdn Unitele Multimedia Sdn VADS Vantage Point Consulting Sdn VisuaLogic Resources (M) Sdn Vitaz Comp Distribution (M) Sdn VPI International Sdn Wai-H Technology Sdn Western Digital (Malaysia) Sdn Wilayah Mega Deals Sdn Wincor Nixdorf Retail Solutions (M) Sdn WinPCS Malaysia Sdn Wynet Solutions Sdn XyLog Computer Systems Sdn Z Com IT Store Sdn Zuma Engineering Sdn Affiliate 2L Bersatu Sdn 3CTech Solutions Sdn 3Wired Sdn 5G Gallery Sdn A & E Computer Sales and Serivces Abyres Sdn Accenture Solutions Sdn Access IT Solution Sdn Ace Computer Technologies Sdn Ace-Com Technology Sdn Achieva Technology Sdn ACI Technology Sdn Acomp Link Sdn Across Telecommunication Enterprise Actech Enterprise Activelansing Services ActiveLansing Technology Sdn Activelansing Trading Actual Range Sdn AD One Technology Sdn AD-MACS Corp Consultants (M) Sdn Adomax Technology ADV Network (Johor) Sdn ADV Network Sdn Advance System Computing Advanced First Computer Advanced Micro Devices Global Services (M) Sdn Advanced Mobile Services & Solutions Sdn AE Innovative Technologies (M) Sdn Aeco Technologies (M) Sdn AET Vision Sdn Affiliated Computer Services Malaysia Sdn AFH Soft Computer Agensi Pekerjaan LCM Sdn Agogo Enterprise Agri Bima Systems Sdn Ai Computers Aidea.com Technology AIMS DataCentre Sdn AIO Technology Sdn Air Max Telecommunication Alcado Marketing Sdn Alcom Communications Sdn Alcom Technology Solutions All IT (Kajang) Sdn All IT Super Store Sdn All Two Media Marketing Allcom Technology Sdn Alpha System Computer Centre Alpha Tech Computer Sdn Alphamatic Distribution Sdn Alphamatic Systems Sdn Alpha-Tech Distribution Sdn Alpha-Tech Mobile Sdn Amazon Technology AMCC IT Souq Center Ameda IT And Communication Amiux (M) Sdn Analogue Kaki Andron IT Solution Technology Anydigital Enterprise APAC Venture Sdn Apex Computer & Information Technology Sdn Apex Computer Store Apex Computer Store Sdn Arcane Solutions Sdn Ares Technology Sdn Arithmos Enterprise Armcom Computer Centre AroundIT Enterprise AroundIT Sdn Artisense Webtech Sdn Arx Computer Asia Pac Distribution Network ASSP Automation Enterprise Atec Computer Trading A-Tech Computer Information System ATI Computer Atoz Computer Media Sdn ATOZ Computer Sdn Audio-Technica (M) Sdn BHd AV Electronics AV Future Link (Johor) Sdn AV Future Link (Sabah) Sdn Avax Marketing Avenue Computer Centre AVIOS Technologies Sdn Avira Sdn Axis Advance Technology Axper Computer Centre & Enterprise Azikok Photo Enterprise B Jaya Telecommunications Ban Hin Bee Sdn Bao Thye Sdn Basis Bay Services MSC Sdn BD Enterprise BD Technology Bee Ah Photo Colour Laboratory Bess Computer Sdn Bestbuy IT Mall Sdn Beucol Enterprise BHL Computers Bilez Dot Com Biosys Computer Biosys Computer Sdn Biosys Solution Sdn BIT C Enterprise BIT Services (M) Sdn Bito Group Worldwide Sdn Biz Niaga Enterprise BizCode Asia (JB) Sdn BizCode Asia (KL) Sdn Biznex Software BKC System Technology Blue Island Resources Sdn Blutec Innovations Sdn BMA Trading Bmax Computer Sdn Boeing Photo Sdn Boulevard Services Sdn BP Incomp Technology Sdn BP Teamwork Distribution Sdn Brandt International Sdn Broadband Internet Group Sdn BroadbandOne.com Sdn BS Solution BST Computer Budget Solution Sdn Build Technology Supply Sdn Burn Proof Distribution (M) Sdn Buycom Network BW Media Zone C Technology Computer Centre C.D. Computer Services Sdn C2 Consult Sdn CA Consultancy & Academie Sdn Camera Zone Sdn Camtronic Photo Enterprise Sdn Canoffice Sdn Capitol Photo Studio Casa IT Store Catalyst Shared Services Hub (MSC) Sdn Celestica (M) Sdn Celik Minda Enterprise Celltel (M) Sdn Cetak Logik Sdn CFIT Consulting Sdn CG Computers Sdn Charlie Cellular Marketing Sdn Chemsain Information Technology Sdn Chipsoft (Malaysia) Sdn CiB Net Station Sdn Cisvin Marketing (M) Sdn Cita Computer Technologies Citi Tech Citigroup Transaction Services (M) Sdn City Channel Enterprise Citytech Computer Sales & Services Citywise Computer & Communication Sdn CK Technology Solution Clear Minds Sdn CMYK Retail Shop Colour Digitaland Com Two Enterprise Comcable & Supply Comcentre Suppliers Comcity Sdn Comp Solution Comparadise PC Solution Compasia Computer Super Store Compcity Sales & Services Comptech Computer System Compusonic Computers Sdn Computeland Computer Troubleshooters (M) Sdn Computers House Technology ComputerXpress Confident Circle Sdn Contronetix (M) Convedge Sdn Core ICT Sdn CoreLogic Sdn CPT Computers Sdn CPT Dot Com Sdn CPTC Marketing Sdn Crazy Pricing Malaysia Sdn Creative Telecommunication Enterprise Crystal Timur Computer Sdn CSF Advisers Sdn Cubinet Interactive Sdn Custommedia Sdn C-Yan Trade & Service Cyber Network Computer Sales & Services Enterprise Cyber Sound Sdn Cytech System D Mobile Computer Sdn D Nasa Enterprise D.G.Kom. Sdn Dancom TT&L Telecommunication (M) Sdn Dantronics (Kuantan) Sdn Dantronics Sdn Data Centre Advisory Sdn Data One Services Sdn Datacom Southeast Asia (M) Sdn Datainfo Distribution Sdn Datasoft Dataware Sdn 48 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

26 Membership Listing Membership Listing Datumstruct (M) Sdn DCPT Solutions (M) Sdn DCVR Enterprise De Loyal Imaging (M) Sdn Deep Blue Computer Service Centre Delta Business Solutions Sdn Desa Home Theatre Sdn D-Fusion (M) Sdn DHL Asia Pacific Shared Services Sdn Digital Fortress Sdn Digital Logic Interactive Sdn Digital Paper Solutions Sdn Digital Paper Technology Sdn Digital Service Centre Digital Sight & Sound (M) Sdn Digital Technology Systems Sdn Digital Wise Sdn Digital World Distribution (KL) Sdn Digital World Distribution (Melaka) Sdn Digitalvalley Technology Digitec Supply Discovery Info Center Discovery Technology Centre DNA Memory Solutions Documation Sdn DotCom Distribution Sdn DotCom Engineering Sdn DP Dot Life Sdn Dream Computer Technology DSnet Computer Technology (M) Sdn DSOP Office System & Suppplies Sdn DSS Distribution Sdn DYBS Resources Sdn Dynamic Centre Dynamics Distribution Sdn E Colour Enterprise E Com PC Care E Cube Trading E Future Technology E IT Lifestyle Store E Works Media E Zone Computer Centre EA Technology & Internet Eaglegame (M) Sdn East Computech System Sdn East Ocean e-imaging Sdn Eastern Guide Sdn Eastland Tech Sdn e-bumi Sdn E-Business IT Sdn Ecare Sales & Services Company Ecaz Studios Sdn ECCI Solutions (MSC) Sdn Eco Solution E-Cop Surveillance Sdn Eco-Tech International Sdn Edge Distribution Sdn Edutec Enterprise Eicas Comm (M) Sdn E-Kiosk Computer Sdn Elekomp Trading & Service E-Life Technology Sdn Emage Digital Kiosk Emecom I-Tech Sdn Emerge Marketing Sdn Emerge Systems (M) Sdn Emmanuel Computer Trading Empire Digital EMR Management Consulting Sdn encoral Digital Solutions Sdn EnE Computer Centre Enovate Computer Sales & Services Enter Technology Sdn Envotech Global Resources Sdn EOE Lifestyles (Penang) Sdn E-Office Business Solutions Sdn E-Outsource Asia Sdn Epicentre Lifestyle Sdn Epoint Technology Epsilon Computer Sdn Epsilon Mobile (M) Sdn EQS Technology Equitable Strategy Sdn Era Technology Sdn Ericom Sdn E-Savers Sdn Esker Document Automation (M) Sdn Esource Net Trading Esports Asia Sdn Esteem Planet Sdn Esy Ink Technology Sdn Etech Computer System E-Technology Computer Resources Sdn Eternal Asia (Malaysia) Sdn Evercall Telecommunication Everfresh Concept Sdn Evernew Corporation (M) Sdn Evernew IT Solutions Sdn Evernew Notebook Sdn Evernew Perfection (M) Sdn Excel Trading Exitra Sdn EZY Infotech (M) Sdn Fabulous Square Sdn Facebook Internet Café FADV Malaysia Sdn Falcom Mobile Fast Tec Computer Services Fast-Tech Industrial Services FCC Retail Sdn First Solution Marketing First Way Communication Enterprise Fizlan Enterprise Flexwin Holdings Sdn Focus Computer Centre Focus Computer Centre Sdn Forken System Technology Forken System Technology Sdn Forward IT Sdn Foto Charlie Sdn Foto CLS Foto Mitsu Fresh Gear Sdn Friendly World Sdn Friendship Mobile Solution Sdn FTEC Office Automation (M) Sdn Full Line Communications Sdn Fusion Sale & Services Futurenet Media Supply Fyzi Malaysia Sdn G&O Distribution (M) Sdn Gadget Fusion Sdn Gadget Zone Gadget Zone (KB) Sdn Gadget Zone Sdn Gadgets Gallery Sdn Gadza World Sdn Galaxy Foto Studio Galaxy Mall Trading Game Zone Dot Com Gamerstation Gameverse Gameverse Sdn Generation 3 Sdn Genius Theme Sdn GENY HR Consulting Sdn Getek International Sdn GFO Supplies Sdn GGA Technology Sdn GGA Technology Trading GH Computer Technology Sdn GIC Distributions Gigamedia Marketing (M) Sdn Giganet Gizmo Technology Sdn Global Point Technology Sdn Global Synergy Concepts Sdn Global Tone Sdn Global View Computer Centre G-Max Communication Sdn Gogomotive Sdn Golden Horse Centre GPS Bay (Malaysia) Sdn Grand Frontier Technology (Kedah) Sdn Grand IT Sdn Great IT Sdn Greentel Mobile Sdn Grex Multimedia GSS Computer Centre GT Seven Shop G-Two Solution (KK) Sdn GV Industries Sdn Hasee IT (M) Sdn Have A Com PC Centre Hazminda Teknologi Sdn HDC Data Centre Sdn Hebat Computer & Communication Hebat Management & Entrepreneurship Henvinton Notebooks Store (J) Sdn Hibikii Global Sdn High Speed Electronics Sdn Hipercom Distribution Sdn Hipercom Technology Sdn Hi-Profile Achievement Sdn HIT Technologies Sdn Hornbill Technology Sdn Hotline Mobile Sdn HSBC Electronic Data Processing (Malaysia) Sdn HTH Technology Hub Accessories Hubris Expert H-Vision Computer Hwa Thong Bags Industries Sdn I Best Network I Com Solution I Network Solution I Pod Computer Centre I Save Store I Well Computer Sdn IAG Bakti Sdn I-Broad Management Sdn Ice Sys Technology Icherry Technology Ichi Tech Enterprise ICT Zone Ventures I-Cute Tech Sdn ID Computer & Internet Cafe Idea Logic (M) Sdn Ideal Vision Distribution IDS Networking (M) Sdn ig-interactive Sdn IM Lifestyle Sdn Imation (Malaysia) Sdn Impiana A & Z Enterprise In Computer Sales & Services In Tech Computer Sale & Service Inchone Sdn Incito Technology (M) Sdn Index Diversified Sdn Index Memory Corporation Sdn Index Storage Corporation Sdn Inficom Computer Store Info Gate Communication Sdn Info Gate Technology Infocomm Solution System Infoflex Sdn Inforce Sdn Inforgine Sdn Infosys Solution Infotech InkTec Sdn Inno Supply & Services Sdn INNOSABAH Securities Innovation Associates Outsource Sdn Intcomax (KB) Sdn Intcomax Sdn Intech Computer Centre Integrated Knowledge And Campus Management Integrity Micro Distributors Sdn Intelisys Technology Sdn Inter Global Computer Trading Inter Micro Technology Sdn Intercom Sales & Services Intersoft Computer Sales & Services Intersoft Computer Trading Inti Media Intradeco Sdn Iriver (M) Sdn Isotech Computer Centre IT Comp Sales & Services IT Comp Sales & Services Sdn IT Jaya Sdn IT Master Computer Sales & Services IT Network Distribution Sdn IT One Stop Sdn IT PC Shop IT S Computer Sales & Services IT Stuff Computer Store Sdn ITAC MSC Outsourcing Sdn itc Computer Network & CCTV ITC Computer Sales & Service Sdn Itechcare Computers (KB) Sdn IT-Link Distribution ITStore Notebook Shop ITStore Online IVENUE Solutions Sdn IVO Technology iwhizz Technology & Consultancy Sdn IX.com Sdn I-Xeon MSC Sdn Izzco Technology Jaben Audio (M) Sdn Jaguh Canggih Technology Sdn Jaguh Teknikal Sdn Jaring Communication Sdn Jaya Audio Sdn Jayacom Information Sdn JazzCom Access JCI Suria Sdn JCOM Computer Supplies JDK Computer Centre JF Marketing K Three Com Enterprise Kadar Mobile Sdn Kaira Technologies (M) Sdn 50 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

27 Membership Listing Membership Listing Kalihun Computer Centre Kannal Solutions Sdn Kao Sheng Computer Accessories Trading Kao Sheng Dot Com Kao Sheng IT Distribution Kao Yek Computer Technology (K.L) Sdn KBB Business Solutions Kemtronik Sdn Ketari Merah Enterprise Khoowin System Services Kiasu Computer Retail Store Kiasu Computer Sdn KMS Corporate Consultants Sdn Kok Kin Photographic & Colour Laboratory Sdn Komputer Abadi Sdn Koniway Sdn Koo Kien Keat Sdn Kop Centre Sdn Kota Bharu Computer Center KS IT Distribution KS Network Sdn KSL Com Trading KTCL Enterprise KTCL Enterprise Sdn KTWO IT Centre Kunci Kreatif Sdn KY Digital House KY Digital Image Sdn KY Digital Photo Sdn KY Infoimaging Sdn Lab Seven (M) Sdn Lam Loong Photo House Sdn Lasertone Sdn Latest Communication Sdn Lavenz Trading LCM Marketing Services Le Kong Technology Sdn Le Vantage Cellular Comm Sdn LeadingEdge Consulting Sdn Lee Chong Wei Sdn Lee Service Provider Enterprise Lexmark International (Malaysia) Sdn LGtel Co. (M) Sdn LIEOS Tecnhology Sdn Life View Computer House Lim Yong Service Centre Link Edge Asia Sdn Lintas Stationery Sdn LIT Technology Sdn Lordok Cellular (M) Sdn LSP Computer Centre Lucky Leaf Computer LYP Computer Enterprise M Tel Mobile & Services M3 Asia Sdn M3 Online Sdn Mac City Sdn Macronary Sdn Macvision Computer System Magnetone Imaging (M) Sdn Magnetone IT Depot Magnetone IT Store Sdn Magnetone Mediaworld (JB) Sdn Magnetone Mediaworld (KCH) Sdn Magnetone Mediaworld (M) Sdn Magnetone Mediaworld (NS) Sdn Magnetone Mediaworld (PG) Sdn Mahatel Sdn Maka GPS Technologies Sdn Malaysia Venture Capital Management Berhad (MAVCAP) Manpower Business Solutions (M) Sdn Marine Automation Sdn Mashieoney Ent Computer Center (MYCC) Mass IT Sdn Matryzel Consulting Sdn Max Computer & Accessories Max Photo Enterprise Max Q Multimedia Sdn Max Star Technology Max Two Computer Centre Maxcomp Technology Sdn Maxsecure MC Com MCD Network Sdn Meadow IT Distribution Sdn Media House Medijaring Sdn Mega City Electronics Sdn Mega Computer House Mega Engly Sdn Mega Online Computer Marketing Sdn Megamate Computer Holdings (M) Sdn Melody Technology (M) Sdn Metakey Sdn Metita Sdn Mewatech Solutions (M) Sdn MGS Technology Micro Computer Sales and Services Micro Genius Telecommunication Enterprise Micro Space Computer Sales & Service Microblue Sdn MicroCentric Computer Services Micron Computer Micron TM (Sarawak) Sdn Micron TM (Sibu) Sdn Micron TM Distribution (Tawau) Sdn Micron TM Distribution Sdn Micron TM Sdn MicroNation Sdn Micropurple Sdn Midpoint Technology Mind Maker Sdn MIVA Enterprise Sales & Services Mixin Communications Sdn MJ Boutique Sdn MKE Resources Sdn MMC Com Trading MMC Computer Store MMC IT Service Center MMC Technology Sdn MNIC Technology Mobile Dot Com Network Sdn Mobile Enhancement (M) Sdn Mobile Paradise Communication Mobile Shine Enterprise Mobile Shine Telecommunication Mobile Star Communication Sdn Mobile88.com Sdn MollyMole Sdn Monaliza & Mastura Enterprise Sdn Moncoi Enterprise Morpheus Zone Interactive Enterprise MPC Technology Sdn MS Distribution (M) Sdn MS Technology Centre MSIT Computer Sales & Services M-Station Sdn MT Microtel Technology Sdn Multicast Technology Multi-Tronic Sdn Multiuser Access Sdn My E-Star Technology Sdn My I Save Store My IT Computer Centre My Penang Fon Sdn MyBroadband.Com Sdn MYIOS Sdn Mypantrade (Malaysia) Sdn MYPC Network MYS Solution Sdn Mytec Computer MyTron Computer Sales & Services Naidi Solutions Sales & Services Sdn Nang Hong Comm. Sdn Nano IT Centre Nanyang Digital Sdn NAP IT Technology Nasaria Holding Sdn Nasion Computer Sales & Services Nasion IT Enterprise Navotech Technology Sdn NC Computer (M) Sdn NCS Sales and Services Sdn Neelian Corporation Sdn Net Zone Technology Sdn NetInfinium Corporation Sdn New Century Tech Sdn New Creation Sdn New Pacific Star Colour Lab Newworld Computer Nexbis Sdn Nextgrid Sdn Nexus Fame Sdn Niche Sale And Services NMS Info Technology Non Stop Technology Sdn NorthBase Northern Point Cellular & Accessories Notebook Shop Sdn Notebook World Novoedge Technology Sdn NR Seroja Enterprise Numerical Digital Sdn O.E.M. Electrical Sdn Oasis IT Solution Sdn OB10 Sdn Octopus Ventures Sdn Office Supplies Depot Sdn One Home Trading One Plus One Media Supply One Source Computer House Sdn Onesto Photo AV Trading Sdn Orange Mobile (M) Sdn Ori Pasti Ori (KCH) Sdn Oriental Digital Imaging Sdn Orogenic Geosolutions Sdn Outsource Partners International Sdn Ozwang Multimedia Sdn P&D Mobile Centre Sdn P&M Computer System Sdn Pacific Star Colour Lab Pakard Photo Sdn Palm Dict Palvision (M) Sdn PAN Millenium Sdn Panacam Electronic Trading Panamax Enterprise Pantas Bebas Sdn Parade Computer Enterprise PASSO Technology Sdn PC City Sdn PC Emporium Sdn PC Focus Technology PC Gamer PC Image PC Master Enterprise PC Scoop Computer Trading PC Solutions Sdn PC Spec PC Stuff PC Three Technology PC World Sdn PCCARE Network & Services PCS Telecommunications Enterprise PCSS Consultancy Sdn Pelangi Cenderawasih Enterprise Pelikan Asia Sdn Penzoft Corporation Sdn Perfect Com Sales & Services Perfect Distribution Sdn Perfect Match AV & Hi-Fi Centre Perniagaan Aksesori Jaya Berjaya Perniagaan Foto Zoom PH Sales & Services Phone Hut Sdn Photo Scan Digital Colour House Photospeed Corporation Sdn Pine Computer Sdn Pine System Technology Sdn Pineapple Computer Products (P) Sdn Pineapple Computer Systems Sdn Pineapple Computer Utara Sdn Pineapple Computers & Accessories Sdn Pisces Trading (M) Sdn Pitacom (M) Sdn PiTH Computer Sdn Pixus Sdn PK Kinetics Sdn Plan Technology Systems Sdn Platform2u.com PMCare Sdn Poregon Distribution (M) Sdn Portable Power (M) Sdn Positive Advanced Enterprise Potensi Unggul Trading Power Vantage Cellular Sdn Powercomp Distribution Powtech Marketing Sdn Pradonet Technology Sdn Precess Technology Sdn Premax Computer Sales & Services President Photo Lab Sdn PrFCA Consultink Sdn Prima IT Store Prinsip Pasti Sdn Print Jet Sdn Printec Sales & Services Printer Recharge Sdn Pristine Technology Sdn Privilege Computer Centre Sdn Privilege Style Trading Prizal Sdn Pronova Public Photo Suppliers Sdn Pure-Link Technologies (M) Sdn Purnama Network Sdn Pusat Foto Maju Pusat Komputer & Perlengkapan Pejabat Ilham 52 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

28 Membership Listing Membership Listing Pusat Komputer Libra Pusat Komputer Putri Sdn Pusat Latihan Komputer Kompusonik Q Tech Computer Sales & Services Quint Wellington Redwood Asia Sdn Rangkaian Komputer ICT Sdn Reboot System (M) Sdn Redcom Computer SP Redcom Solution Redisoft Solution Sdn Regaltech (M) Sdn Rehanstat Sdn Relax Photo Studio Rentwise Sdn Rexit International Sdn RicaRica Sdn Ricco Audio Rightway Electronic Enterprise RNK Jaya Trading Robotica Toys Enterprise Run Up Game Distribution and Development Sdn SA Trading & Supplier Sabategas SaintInk Incorporation (M) Sdn Sapura Technology Sdn Saujana Usaha SBS Sales (Malaysia) Sdn SC Multimedia (EM) Sdn Scanprint Services Sdn Science Electronics Sdn Scmatic Technology Sdn Scope International (M) Sdn SC-PNP Edaran Sdn SDS Distribution Sdn SDS Technology Sdn SEC Information Technology Sdn SEC Properties Sdn Segatrad Enterprise Sdn Sekai IT Corporation Sdn Sensonic Global Sdn Sensoss Engineering Sdn Seri Fokus Sdn ServTouch-WyWy (M) Sdn Setia Haruman Sdn SGL Computer & Learning Sdn Shining Telecommunication Sdn Sigma Pelangi Systems Sdn Sigmax E-Services Sdn Silver Dtech Computer Centre Silversonic IPC (M) Sdn Sin Style Marketing Sinar ICT Enterprise SJTD Memory SK Computer Technology & Telecommunication Skytech Multimedia Computer Centre Smart Network Marketing Smart Planet Smart Sales & Service Smart Vision Solution Enterprise Sniper Technology Sdn Soft Computer Softsys Computer Services Soho Media Supply Soobe Computer System (M) Sdn Sound of Life Marketing Southern System Trading Speak Phone Sdn Speed Computer Technology Enterprise Spiral Connections Sdn SPK Telecommunication Enterprise Sri Computers Sdn SS Tech Distribution Sdn Standard Digital Trading Star Cosmic Computer Service House Star Max Technology Starcomm Computer Sales & Services Starlight Trade (M) Sdn Starview Computer Centre STC Technology STD Forms Mfg Sdn STI Technology Storage Box Sdn STP Computer System Strateq BusinessHub Sdn Stygix Distribution Style Vision (Melaka) Sdn Style Vision Enterprise Style Vision Sdn Sum Computer Sum Computer Technology Sun Macro Computer Sunmax Power Technology Sunway Integrated Outsourcing Sdn Sunweu Sdn Superb Multimedia Sdn Superior Mobile Sdn Superjet Technology (JB) Sdn Superjet Technology (M) Sdn Supreme Computer Systems Swisspac Resources Sdn Syafian Jaya Enterprise Syarikat Letrik On On SYC Computer Media Supplies Sdn Symmetry IT Symphony BPO Solutions Sdn Syndes Technologies Synergy IT Services Syscom Technology Center Sysmach Technology Sysmach Technology Sdn T Top Technology T&L Technology Talk Focus Sdn Talk Station Sdn Tan Boon Heong Sdn Tan Electronics Sdn Targatech MSC Sdn Tarita Photo AV Trading Sdn TAT Radio & Television Co. TBOX Computer Centre Tech World IT (S) Sdn Techmedia Computers System TechMod Technology Technosys Distribution Technosys Sdn Teguh Erat Enterprise Teknologi Seri Jaya Tekun Mahir Enterprise Telebiz Sdn Teledirect Telecommerce Sdn Telekomunikasi ZU Teliti Datacentres Sdn Telventure Sdn TENDERDIRECT Sdn Terra Computer Centre The Gadgets Shop Sdn The IT Connection The PC House The Studio Mont Kiara Sdn Three G Specialist Time Quantum Technology Sdn Time Technology Sdn Timtech TitanFour Solutions Sdn TNL Technology Holdings Sdn Tone Tide Filter Web Sdn Tong Xing Technology & Services Sdn Top Media Trading Top Point Computer System Services Topmacro Network Sdn Total Dynamic Kiosk Sdn TQS Enterprise Trend Micro Malaysia Sdn Trillion Photo Sdn TT Interaction Management Sdn Turbology Enterprise Twingate Computer Sales & Services Sdn U Lian Mobility U2 Computer Centre Unicojaya Sdn Unis Computer U-Note Sdn UPC Computer Sdn UP-Grade Computer Service Centre UPI Technology Sdn US Technology Resources Sdn Utama Mobileworld (M) Sdn Vads e-services Sdn Vast IT Sdn Vast Management Sdn Vertex Distribution Sdn VertexNet Technology Sdn Viewcom Computer Sdn Viewnet Computer System Sdn Vinpower Distribution Sdn Vision Link Technology Enterprise Vision Technology Consulting Sdn Visioncom Sales & Services Visiotec Marketing Vismart Sdn Vistech IT Supplies Vizcom Sdn VR Computer Systems Sdn VTS Computer Enterprise Sdn Vurzberg Marketing Vyntex Enterprise Wah Kong Marketing Sdn Wah Lee Chain-Store Sdn Walmart Digital Warni Colour Centre Sdn Wave Audio & Electronic Sdn Web Caterpillar Sdn Wee And Wee Enterprise Wei Chee Computer Centre Why Why IT Marketing Win Line Communication Service Winsion Photo Trading Sdn Wintech C & A Supply Wintech Multi System Wizlynx Malaysia Sdn WKC Business Systems (M) Sdn Wontech Trading Wordlabs Media World Tech World Vision International WPG C & C (Malaysia) Sdn WSWI Computer Dotcom WT Excellence Distribution Sdn WWC Dot Com WWC Two Enterprise Wytech Computer Solution X Net Technology X Tech Solutions Sdn Xlead Sdn Xoops Computer System Sdn Xtreme Computer Xtreme Technology Y.S.K. Trading & Services YC Multimedia Marketing Yes Support Services Sdn Yes s Comm Enterprise Sdn YikFoong Dot Net Y-Nung Computers Sdn YQC Technology Solution YS Camera & Accessories Yuen Hing Aircond & Electric YWC Trading Sdn YY Casing Enterprise YY Casing Enterprise Sdn Zek Maju Enterprise Zenden IT Solutions Zero One Zero One Computer Sales & Services Zex Computer House ZY Magic IT Zyxel Malaysia Sdn Associate ACNielsen (M) Sdn Alliance Bank Malaysia AmBank (M) AmMerchant Bank APMG KL Sdn Artak Design Sales & Services (M) Sdn Asus Technology Pte Ltd Australian Trade Commission Brother International (M) Sdn Checkerplate Malaysia Sdn Citibank Communicatons & Multimedia Consumer Forum of Malaysia (CFM) Computer Sales & Services Association Sarawak Courts Mammoth Sdn D-Link International Pte Ltd Emerson Network Power (Malaysia) Sdn Eventsight Enterprise Express Subscription Services Sdn Fuji Xerox Asia Pacific Pte Ltd Fujitsu PC Asia Pte Ltd Haryati Deepak Advocates & Associates Hong Leong Bank HSBC Bank Malaysia idrex Solution Sdn In2 Marketing & Consulting Sdn Indah Water Konsortium Sdn Jay C Events & Marketing Joy Quest Sdn Kelly Services (Malaysia) Sdn Lexmark Asia Pacific Corporation Inc Lobos Event Management Sdn Logitech Singapore Pte Ltd Magnificient Diagraph Sdn Micro-Star Int l Co Ltd MV Marketing & Consultancy (M) Sdn Mysource Sdn Oki Data (S) Pte Ltd - Malaysia REP Office PCI Papers Sdn Raja, Darryl & Loh Ram Rais & Partners Reach Publishing Sdn 54 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

29 Membership Listing The A Glance Schneider Electric IT Malaysia Sdn SNS Culture Trading Sdn Speed Paragon Sdn Tagline Solution Sdn Teak Capital Sdn Tecprotec Sdn Transforma Sdn Vector Digital Sdn Write On Media Sdn 1 Overseas Razer (Asia-Pacific) Pte Ltd The A Glance 56 PIKOM Annual Report 2010/2011 PIKOM Annual Report 2010/

30 Notes 58 PIKOM Annual Report 2010/2011