PERSATUAN INDUSTRI KOMPUTER DAN MULTIMEDIA MALAYSIA THE NATIONAL ICT ASSOCIATION OF MALAYSIA

Transcription

1 PERSATUAN INDUSTRI KOMPUTER DAN MULTIMEDIA MALAYSIA THE NATIONAL ICT ASSOCIATION OF MALAYSIA

2 Contents NEW BUILDING A major milestone for PIKOM was the acquisition of its own building situated prominently in the heart of Damansara Perdana. The 7-storey building with over 2,000 square metres will allow PIKOM to better serve its members and continue its expansion efforts while providing a conducive office environment to host various activities. The building benefits from air-conditioned offices which include better meeting facilities; hotel and retail outlets nearby; 24-hour security; landscaped recreational space; restaurant; and parking. PIKOM anticipates moving into this new premise by the first quarter of Message PIKOM Chairman PIKOM President & CEO 04 PIKOM Councillors & Advisors 05 PIKOM Secretariat 06 PIKOM Council 07 Industry Overview 10 National ICT Month Flagship Events 14 PIKOM ICT CapSquare 15 Government Affairs 18 Global Initiatives 22 PIKOM Chapter Reports 32 Corporate Social Responsibility 33 Membership Report 34 Membership Events 37 Membership Listing

3 Message from the Chairman As we reflect back on the session, it was marked by global events that were beyond our control. The Eurozone crisis and the slowdown in demand in China had a rippling effect on Malaysia. PIKOM was also not spared and had to weather the storm that enveloped the global community. The new Council started the term celebrating our 25th Year with the presence of YABhgTun Dr Mahathir Mohamad at our Gala Dinner in November 2011 where we conferred the ICT Lifetime Achievement Award on the former Prime Minister. May 2012 saw the grand launch of the PIKOM ICT MallCapSquare. The new home for ICT retail provides consumers with a comprehensive one-stop-shopping location for everything ICT. In September this year, PIKOM officially launched three (3) major events simultaneously - The National ICT Month 2012, the Digital Lifestyle Expo and World Cyber Games Asian Championship And for the first time, Malaysia hosted the Asian Finals of the World Cyber Games. Even more remarkable was that Malaysia emerged as the country champion of the World Cyber Games Asian Championship On other fronts, PIKOM has continued to play a role in the regional and global arenas, providing a solid platform for members to facilitate industry growth while exploring business opportunities in the global market through WITSA and ASOCIO initiatives. Closer to home, PIKOM continue to advocate the views and concerns of the industry to the government. This year alone, saw the proposed introduction of the Board of Computing Professional (BCPM) and the Personal Data Protection Act (PDPA) which will have profound impact on the way we operate. PIKOM has taken the leadership and voiced our concerns to safeguard the industry s interest. As we head into 2013, our resolve at PIKOM remains the same To Champion and Realise the Digital Opportunity. Woon Tai Hai ANNUAL AL REPORT 1/

4 Message from the President & CEO 2011/ 2012 is especially significant in PIKOM s history as it marked 25 years of the association s establishment. As we move into a new fiscal year, PIKOM remains dedicated to its commitment to improve the business climate of the ICT industry by progressively executing various initiatives. The 2012 Annual Report gives you an opportunity to gain a more detailed understanding of PIKOM s developments and achievements over the past year. Our efforts are very much focused on positioning PIKOM as the voice of the industry while improving the business climate for the ICT landscape. I trust that by collaborating and working closely together on these efforts, we will easily achieve our objectives. I am delighted to announce that the number of PIKOM members stood at 1,491 as at August, Of the total, Affiliate Members accounted for the largest group totalling 1,090 followed by Ordinary Members at 345 and Associate Members at 52. The Association has four (4) Members in the Overseas Category. The Secretariat is geared to continue serving the industry and implemeting the strategic plans of the Council. Lastly, I would also like to thank the PIKOM Secretariat team for their continued hard work and commitment in ensuring that every event has been a successful one. Shaifubahrim Saleh 03 ANNUAL AL REPORT 1/2 0

5 PIKOM Councillors & Advisors Woon Tai Hai 7 Dr Dzaharudin Mansor 13 Jeffrey Ooi 19 Kenneth Ho 25 Harres Tan 2 Cheah Kok Hoong 8 Danny Lee 14 Stan Singh-Jit 20 Prakash Mallya 26 Lee Boon Kok 3 C S Chin 9 Derrik Khoo 15 Suren Velappu 21 Dato Larry Gan 27 Wee Kee Heng 4 Ganesh Kumar Bangah 10 Sean Seah 16 Christopher Chan 22 Dato Dan E Khoo 28 Foo Sen Chin 5 Dato Wei Chuan Beng 11 Hayati Harudin 17 Francis Yap 23 Looi Kien Leong 29 C J Ang 6 Shaifubahrim Saleh 12 Andy Yau 18 Ong Chin Seong 24 Xavier Tan 30 David Wong Nan Fay 04

6 PIKOM Secretariat Shaifubahrim Saleh 7 Ng Wai Teng 13 Nur Azlianawatie 19 Tiffany Chung 25 Alexander Low 2 Ong Kian Yew 8 G ny Chin 14 Justin Joseph 20 Sharon Sunita 26 Daleena 3 Alicia Wong 9 Azlina 15 Siti Aishah 21 Juniza 27 Melissa Lim 4 Wendy Liew 10 Liaw Tsuey Yit 16 Kelly Chin 22 Sheila Tan 28 Jeralyn 5 Grace Lee 11 Chin Shin Shin 17 Prasad 23 Lizawati 6 Ramachandran 12 Angie Lim 18 Eric Ho 24 Arthur Chew 05

7 PIKOM Council 2011 / 2012 By rule 14 (f) Part (IV) (The Council), on 14 November 2011, the Council appointed the following as Councillors: 1. Suren Velappu of Hewlett-Packard (Malaysia) Sdn Bhd 2. Christopher Chan of The Media Shoppe Bhd 3. Francis Yap of Makiwa PC Soft Station Sdn Bhd 4. Ong Chin Seong of Powerware Systems Sdn Bhd 5. Kenneth Ho of IBM Malaysia Sdn Bhd 6. Prakash Mallya of Intel Electronics (M) Sdn Bhd By rule 15(h)(Powers of the Council) Part (IV) (The Council), on 14 November 2011, the Council appointed the following as Advisors to the Council: 1. Dato Larry Gan 6. Lee Boon Kok 2. Dato Dan E Khoo 7. Wee Kee Heng 3. Looi Kien Leong 8. Foo Sen Chin 4. Xavier Tan 9. C J Ang 5. Harres Tan 10. David Wong Nan Fay By rule 14(h)(iv) Part (IV)(The Council), on 27 August 2012, Pn Hayati Harudin resigned a Councillor. Councillors Designation Attendance Woon Tai Hai Chairman 12/12 Cheah Kok Hoong Deputy Chairman 8/12 C S Chin Secretary 11/12 Ganesh Kumar Bangah Treasurer 8/12 Dato Wei Chuan Beng Immediate Past Chairman 7/12 Dr Dzaharudin Mansor Councillor 11/12 Danny Lee Councillor 9/12 Derrik Khoo Councillor 6/12 Sean Seah Councillor 11/12 Hayati Harudin Councillor 5/10 Andy Yau Councillor 11/12 Jeffrey Ooi Councillor 12/12 Stan Singh Councillor 10/12 Suren Velappu Councillor 8/11 Christopher Chan Councillor 10/11 Francis Yap Councillor 9/11 Ong Chin Seong Councillor 11/11 Kenneth Ho Councillor 9/11 Prakash Mallya Councillor 5/11 06

8 Industry Overview ICT Job Market Outlook 2012 Once again, PIKOM has successfully produced the ICT Job Market Outlook in Malaysia report in April 2012 in collaboration with industry partners, in particular Jobstreet.com and KPMG. This publication series is a significant milestone for PIKOM in its endeavour to champion the information and communications technology (ICT) industry in Malaysia. When it was first published five years ago, it was a straight forward publication providing only basic information on average monthly salaries of ICT professionals in the country. Today, it furnishes detailed information on the average monthly salaries of ICT professionals by industry, job category, job function, employment size and geographical locations. In addition, the top salary-paying industries for the ICT workforce, hot ICT jobs in demand, perception of jobseekers and potential employers on the economy and job market are also covered. Pertinently, the report revealed that the average monthly salary of ICT professionals increased from RM5,625 in 2010 to RM6,280 in 2011, registering an increase of 11.7%. It is also projected to increase by at least 9.0% in the year As shown in the Table below, the report also showcased regional data on the average salaries of ICT professionals in selected Asian and English- speaking countries. Specifically, much higher salaries are offered in our neighbouring country Singapore (average 1.98 times that of Malaysia) and Hong Kong (2.63 times). Among the English-speaking nations, US ranked the highest with 2.39 times after taking into consideration the purchasing power parity. It is also noteworthy that countries like Thailand, China and India are edging Malaysia s position in attracting ICT talents! Country Hong Kong United States of America Singapore Canada New Zealand Australia United Kingdom Thailand India Malaysia China Philippines Indonesia Without Purchasing Power Parity Adjusted With Purchasing Power Parity Adjusted

9 ICT Strategic Review 2012/2013 The ICT Strategic Review 2012/13: Innovation for Digital Opportunities is the fourth in its series. This time around the publication consisted of 15 chapters, including a prelude chapter by the President of PIKOM. As it was in the past, policy makers, industry players and academia provided their thoughts and reflections on the ICT industry. Remaining resilient and globally competitive is the challenge that the nation is facing in the wake globalisation and market liberalisation. The factor-driven economy with its heavy reliance on natural resources and unskilled labour has become a thing of the past for the nation. The subsequent strategy of efficiency-driven production and high quality to attract foreign direct investments (FDI) is also not having the desired effect. PIKOM believes that Malaysia is left with little options other than to embark on an innovation-led economy; empowered by information and communications technology (ICT). The prelude chapter essentially points out that even within the ICT domain, the country has yet to embark on disruptive innovations that can create totally new markets like what Google, the ipad, Netflix, Amazon.com, etc have achieved. In line with this, the Ministry of Science, Technology and Innovation (MOSTI) has developed a new ICT Roadmap 2012 after taking into considerations the strengths and weaknesses of the earlier ICT Roadmap 2008 as well as fragmented technology roadmaps while also factoring in emerging global ICT trends. ICT Roadmap 2012 charts six technology focus areas (TFA) namely e-services, ubiquitous connectivity, security and platforms, wireless intelligence, big data analytics and cloud computing. The thought leadership provided by KPMG indicates that the Malaysian economy, in particular the ICT industry is poised to register positive growth despite the economic turmoil in the Eurozone coupled with other global uncertainties. Much of the growth is likely to come from the on-going corridor projects and socio-economic transformation megaprojects, which are also ICT intensive. On this score, PIKOM has evolved with the times, expanding from its advocacy roles and organisation of the cash and carry PC Fair to value creation activities via its involvement in mainstream activities such as the digital economy satellite account (DESA), e-waste disposal system and a study to assess ICT services companies, as highlighted in the Chapter written by PIKOM. The Gartner chapter in the publication sets the context for the rest of the chapters in the publication. Essentially, Gartner s research reveals that the nexus of social, mobile, cloud and information supported by the consumerisation and ubiquity of connected smart devices has created plethora of new business opportunities. MIMOS being a government linked institution describes efforts to stimulated R&D of products and services in micro-electronics and ICT that can then be patented and commercialised. Microsoft highlightes how the ability to work from anywhere and anytime has blurred the boundary between the home and workplace. This scenario is creating new work culture and work practice like bring your own device (BYOD). IBM promulgates the application of social technologies in business processes, which radically improve the way organisations operate. Complementing these two multi-nationals, HP being the largest PC supplier in the world, is setting the direction for energy-saving ICT devices and green governance structure. In tandem, the Green Computing Initiative (GCI) is also promoting Green ICT jobs advocating among other things, the certification of green professionals. The publication also points to a number of generic concerns of the ICT industry. Specifically, Symantec, in its two reports cautions against the rising number of malicious attacks spreading to organisations of all sizes and increasing incidences of data breaches through social networks and mobile devices. 08

10 PIKOM s Role in Advocacy and Value Creation As it was in the past PIKOM continues to play advocacy role in a number of areas with mainstream Government agencies. These areas include: i. Engagement in Statistical Collation for the Digital Economy Satellite Account (DESA) ; ii. iii. Positioning PIKOM for technical assignments in the DESA Programme (see the Figure below):- Involvement in the Digital Malaysia Programme, especially in the promotion of an e-waste Disposal Framework (See Figure below):- DESA Framework ICT Life Cycle Product Conceptual Framework: Proactive and Reactive Strategiesy iv. Active involvement in the Review of National Strategic ICT Roadmap and Technology Road Map towards creating the ICT Roadmap 2012 under the Ministry of Science, Technology and Innovation s purview. Essentially, the ICT Roadmap 2012 has identified six Technology Focus Areas (TFA), namely e-services, Ubiquitous Connectivity, Security & Platforms, Wireless Intelligence, Big Data Analytics and Cloud Computing. The ICT Roadmap 2012 development process took into consideration the essence of the earlier ICT Roadmap 2008 and other Technology Roadmap as well as emerging ICT mega-trends. v. Development of a Predictive Analytics Model System (PAMS), a prototype for monitoring the profile of PC Fair visitors. PAMS requires further work before it can be rolled-out as a full-fledge system. This system is basically aimed at capturing the socio-economic and consumer behaviour of visitors to the PC Fair. vi. Involvement in primary research: Acknowledging the inherent strengths of PIKOM, institutions like the Malaysian Service Providers Confederation (MSPC) under the purview of the Ministry of International Trade & Industry (MITI) has commissioned an undertaking of a primary survey on Assessing Capabilities of Information Communications Technology (ICT) Services Companies in Malaysia, for the first time. The study is funded by the Performance Management & Delivery Unit (PEMANDU) under the Prime Minister s Department. vii. PIKOM has prepared and submitted a number of industry relevant papers to mainstream policy agencies; besides participating in various Government committees. In particular, PIKOM has provided ICT policy and budget proposals to the Ministry of International Trade and Industry (MITI) and Ministry of Finance (MOF) respectively. 09

11 National ICT Month 2012 The fourth National ICT Month (NIM) 2012, entitled Innovation for Digital Opportunity, was officially kicked off on 7 September 2012 in conjunction with the opening ceremony of the World Cyber Games Asian Championship 2012 and Digital Lifestyle Expo 2012 at the Kuala Lumpur Convention Centre (KL Convex). NIM 2012 was officiated by YBhg Dato Dr. Sharifah Zarah Syed Ahmad, Deputy Secretary General (Policy) of the Ministry of Science, Technology & Innovation (MOSTI). Jointly organised by MOSTI, NIM 2012 brought together a series of events during the month-long period to strengthen the nation s ICT industry. The first of these exciting events was the largest cyber games festival, World Cyber Games (WCG) Asian Championship, which was held from September 7 to 9, 2012 at the KL Convex. The Digital Lifestyle Expo, a technology showcase was held concurrently. The highlight of the National ICT Month was the Leadership Summit which was held on September 27 & 28, 2012 at Hotel Istana. The National ICT Month 2012 concluded with the Smart Sourcing Summit, held from October 10 11, 2012 at Royale Chulan Hotel, Kuala Lumpur YBhg Dato Dr. Sharifah Zarah delivering the Opening Speech at NIM YBhg Dato Dr. Sharifah Zarah during the visit to the PIKOM International Lounge 10

12 Flagship Events Digital Lifestyle Expo 2012 The third PIKOM Digital Lifestyle Expo (DLE) 2012 was held at the Kuala Lumpur Convention Centre from 7 9 September 2012 in conjunction with the National ICT Month PIKOM DLE 2012 was designed to showcase the latest trends in mobile and consumer electronic products in the market. DLE 2012 featured six segments; 3Cs (Consumer Electronics, Communications & Computers); 3D TV/LED, AV & Home Entertainment; DCIM (Digital Camera, Imaging & Media); Games; ICT, Multimedia & Devices; and Wireless, Mobile and Broadband. DLE 2012 was well-received with a high level of participation from various prominent brands which showcased their latest devices and technologies. Patrons testing some of the newly launched gadgets. PIKOM International Hospitality Lounge. PIKOM PC Fairs 2012 PIKOM staged three editions of the popular PC Fair nationwide this year. The fairs were scheduled as follows: PC Fair 2012(1) from end February early June 2012 PC Fair 2012(2) from July September 2012 PC Fair 2012(3) from end October December 2012 The venues included Kuala Lumpur, Penang, Ipoh, Kuala Terengganu, Kota Baru, Kuantan, Seremban, Melaka, Johor Baru, Muar, Batu Pahat, Kuching, Sibu, Miri, Kota Kinabalu, Tawau and Sandakan. With PIKOM celebrating its 25th Anniversary last year, PIKOM awarded a MAZDA2 1.5 hatchback car as the main prize to a lucky winner from Batu Pahat, Johor at a ceremony held at the PIKOM ICT Mall CapSquare. This year, the main prize is trip for two (2) persons to visit the Seven Wonders of the World. A grand draw to select the prize winner will be held after the completion of PC Fair 2012(3) and the mechanics of the grand draw will be announced at a later date. Visitors would be able to take part in the lucky draw with a minimum purchase of RM100 at PC Fairs nationwide. 11 ANNUAL AL REPORT 1/2012

13 Visitors to the fair were also rewarded with many attractive lucky draw prizes, such as; ipads, netbooks, digital cameras, digital photo frames, flash drives, external hard disks, rechargeable power tubes, and many more. With every purchase above RM300 in a single receipt, visitors were able to redeem a gift. For students, the minimum purchase to qualify for the free gift was RM200 in a single receipt. PC Fair 2012(1) and PC Fair 2012(2) had a participation of 1,445 and 422 exhibitors respectively and attracted more than 920,000 visitors in total. World Cyber Games Asian Championship 2012 The largest e-sports festival, World Cyber Games Asian Finals 2012, drew to a close on 9 September 2012 after three exciting days of competition, with players from 10 countries participating in DOTA 2, FIFA 2012 and Tekken 6. For the second year running, Malaysia emerged as the Country Champion in the Asian Championship, having won previously in Jakarta in This was the first time Malaysia played host to the Asian Championship, which was held at the Kuala Lumpur Convention Centre alongside the Digital Lifestyle Expo Both events were organised by PIKOM as part of the National ICT Month (NIM). The WCG Malaysia championship, which was held on 7 September 2012, attracted 600 local gamers who took part in seven different online games, namely FIFA 2012, Counter-Strike Online, World of Tanks, StarCraft 2, Counter Strike Global Offensive, DOTA 2 and Tekken 6. The winners of the WCG Malaysia Championship were Chew Hoe Sheng (FIFA 2012), Tammy Tan Yu Yuan (Tekken 6), Tan Soon Hua (StarCraft II: Wings of Liberty), Team Orange e-sports (DOTA 2 & Counter Strike Global Offensive), Team Urban Gamer (World of Tanks) and Team LZ (Counter Strike Online). These winners will be joining gamers from other countries at the WCG World Finals in Kunshan, China. In the WCG Asian Championship, the Malaysian team - Team Orange e-sports - won the DOTA 2 challenge, besting Thailand s Team MiTH (1st runner-up) and Indonesia s Team AMPM WONOSOBO (2nd runner-up). Meanwhile, the champion in Tekken 6 was Kim Hyun Jun from Korea. Malaysia s Chew Hoe Sheng was the winner in FIFA WCG 2012 together with DLE 2012 attracted more than 20,000 visitors including more than 1,000 trade visitors who were able to learn more about the latest equipments and gadgets for consumers while watching the gamers in action. Team Malaysia emerged as the country champion in the WCG Asian Championship 2012 ANNUAL AL REPORT 1/

14 Leadership Summit 2012 Industry leaders shared insights and views on innovation and pertinent ICT-related topics at the two-day Leadership Summit The summit was launched by the Deputy Minister of Science, Technology & Innovation, YB Datuk Haji Fadillah Haji Yusof, on 27 September 2012 in Hotel Istana, Kuala Lumpur. About 300 industry leaders from the ICT, finance, telecommunication and government sectors participated in the summit. Jointly organised by the Ministry of Science, Technology and Innovation (MOSTI) and PIKOM, this year s Leadership Summit entitled Innovation for Digital Opportunity - The Power of Mobile Social Commerce provided a platform to discuss the new industry drivers and enablers that will take the sector forward. The two-day summit featured several prominent speakers such as Datuk Badlisham Ghazali, CEO of Multimedia Development Corporation (MDEC), Chris Whitney of HP and Jon Krause of Gartner. During the summit, the renowned speakers gave an insight into prevailing trends and their own experiences on the power of mobile social commerce. The launch of the flagship strategic research report on the ICT industry in Malaysia, the ICT Strategic Review 2012 / 2013 was the main highlight during the summit. The annual publication features rich content such as Disruptive Innovation the Way Forward for High Value Adding Economy, Embracing the Consumerisation of IT to Enable Workplace Transformation, Green IT, Smart Business and others. The launch of ICT Strategic Review 2012/2013 From left: Shaifubahrim Saleh, PIKOM President/CEO, Datuk Badlisham Ghazali, CEO of MDeC, Dr Amiruddin Abdul Wahab, Undersecretary; DICT of MOSTI, YB Datuk Haji Fadilah Haji Yusof, Deputy Minister of MOSTI, Woon Tai Hai, PIKOM Chairman. Participants listening attentively at the Leadership Summit

15 PIKOM ICT Mall CapSquare The Official Launch Another major milestone for PIKOM was the launch of its ICT Retail Centre. PIKOM ICT Mall CapSquare was officially launched by Dato Seri Azmi Khalid, Chairman of the Public Accounts Committee of the Malaysian Parliament. The event was also graced by Dato Mohamed Moiz Ali Moiz, Chairman of BRDB and Woon Tai Hai, Chairman of PIKOM on May 25, The mall provides consumers with a comprehensive one-stop shopping location for everything ICT. Housed in the middle of the city, the new mall boasts 135,320 sq ft of retail space with big brands like Canon, Sennheiser, Celcom Blue Cube, Epson, HP, Lenovo, Dell and many more setting up shop there. In conjunction with the launch, the celebrations lasted for two days (26 to 27 May 2012) and included an array of activities including free sci-fi movie screenings at the outdoor theatre, appearances by Anuar Zain, ManHanD, Instant Café Theatre and many others. Left to right: Dato Jagan Sabapathy, CEO of BRDB, Dato Mohamed Moiz, Chairman of BRDB, Woon Tai Hai, Chairman of PIKOM, Dato Seri Azmi Khalid, Chairman of the Parliment s Public Accounts Committee, Shaifubahrim Saleh, President/CEO of PIKOM Dato Seri Azmi Khalid exploring the wonders of the new ipad. Flanking him are PIKOM officials Woon Tai Hai, CS Chin and Shaifubahrim Saleh PIKOM Training Centre PIKOM Training Centre, with main sponsor Epson Malaysia Sdn Bhd, opened its doors on 25 May Located on the 2nd floor of PIKOM ICT Mall, the PIKOM Training Centre is equipped with state-of-the-art facilities. PIKOM Training Centre is available for rental for private functions, seminars, presentations and workshops. The unique contemporary design and location are suitable for small events and functions. 14

16 Government Affairs PIKOM s Government Affairs Committee (GAC) is a reflection of the wider focus to engage government agencies, influence policies and strengthen relations. Its primary functions are to monitor legislation; alert and inform PIKOM members of the latest government regulation, and to protect the industry s interests. Headed by Hayati Harudin of Oracle and co-chaired by V Suren of HP, GAC members are: 1. Dr. Dzaharudin Mansor & Shiraz Ramli of Microsoft Malaysia 2. Niran Noor & Mohammad Hanizal Abdul Hamid of Multimedia Development Corporation 3. Ahmad Iskandar Mazlan & Ubaidillah Abdul Aziz of Teliti International 4. Che Ngah Ibrahim & Mahadhir Abdul Aziz of HeiTech Padu Berhad 5. Mazidee Md Ramli of Strateq Sdn Bhd 6. Ahmad Rizan Ibrahim of Solsis (M) Sdn Bhd 7. Abdul Rahman Abu Hanifa of Intel Electronics (M) Sdn Bhd 8. Mustafa Rawther of IPTel Sdn Bhd 9. Nordin Mat Isa of Mesiniaga Berhad 10. Norshamsul Azizi of Packet One Networks Sdn Bhd 11. Sharbanom Abu Bakar of IBM Malaysia Government Affairs Events 01 PIKOM Forum on Personal Data Protection Act 5 April 2012 With the passing of the Personal Data Protection Act 2010 in Parliament and its eventual enforcement, all private sector organisations will need to comply with the seven principles in the Act. Failure to comply with the seven principles may result in fines of up to RM300,000, imprisonment for up to two years and joint liability of directors and officers of the organisation. With that in mind, PIKOM hosted a forum on Personal Data Protection Act aimed at educating participants on the implementation of the Act, the effect on the organisation (as a data user), customers and employees (as data subjects) and vendors and outsourcers (as data processors). It was a successful forum held at Eastin Hotel. As a follow up to the forum, PIKOM met up with the Personal Data Protection Division, Ministry of Information, Communications and Culture to present some of the comments from the attendees. From left : Deepak Pillai (Haryati Deepak Advocate & Solicitor), Woon Tai Hai (PIKOM Chairman), En. Shaifubahrim Saleh (PIKOM President/CEO), Mr Allen Chin (Symantec Malaysia). 15

17 02 PIKOM Forum on Information Security 26 July 2012 The PIKOM Forum on Information Security was established primarily to address the most overlooked component in the information security ecosystem, which is the human dimension and to improve awareness on effective security and competence building strategies for an organisation. The forum, entitled Human Layer - The Frequently Missing Component in Information Security was held on 26 July 2012 at the PIKOM Training Centre. 03 PIKOM Hari Raya Open House 28 August 2012 This year, PIKOM GAC hosted a gathering on 28 August 2012 at PIKOM ICT Mall CapSquare as a gesture of appreciation for the continuous support from PIKOM members, members of the media and various Ministries and Government agencies. More than 200 guests attended the event. During the event, PIKOM presented duit raya to the old folks from Rumah Orang Tua Al-Ikhlas, Puchong. The event concluded with a prize presentation to the Best Dressed winners. From left : Shaifubahrim Saleh (PIKOM President/CEO), Hajah Muji Sulaiman (Founder of Rumah Al-Ikhlas), Woon Tai Hai (PIKOM Chairman) Winners for Best Dressed (Male Category) From left : Shaifubahrim Saleh (PIKOM President/CEO), John Nojey, Rinie, Woon Tai Hai (PIKOM Chairman) Shaifubahrim Saleh (PIKOM President/CEO) giving out duit raya to the old folks from Rumah Orang Tua Al-Ikhlas. 16

18 04 Budget and MITI Dialogues Sessions PIKOM submitted papers to the Ministry of Finance and Ministry of International Trade and Industry to create a better climate for the ICT industry in Malaysia. In essence, the MITI Annual Dialogue 2012 report addresses two main issues: Section A: Quality of Broadband Services: Policy Imperatives and Market Potential The broadband provision faces a number of challenges as follows: i. Conformity of broadband definition to international practice ii. Obsolescence in ITU standards iii. Lack of demand data iv. Disparity in speed v. Disparity in capacity vi. R&D and innovation imperatives vii. Demands by transformation programme viii. Technological imperatives ix. R&D demands x. Disparity in the broadband cost structure by type of service xi. Affordability at household level xii. Applicability and affordability by small and medium-sized enterprises (SME) xiii. Highly-skewed distribution challenges fair deal and customer satisfaction Section B: Capacity and Capability Building: Issues, Problems and Challenges Moving in this direction, the ICT sector has been facing a number of capacity (institutional) and capability (people) challenges from both the supply and demand sides, as follows:- i. Declining ICT enrolment ii. Competency of local graduates against foreign graduates iii. English language proficiency iv. Mathematical and computing skills v. Employability of graduates vi. Skills for Malaysian workforce vii. Remuneration of ICT workforce viii. Talent migration ix. Lack of promotion of e-services x. Dedicated institutional capacity building for ICT lacking 05 PIKOM Representatives In Government Agencies: PIKOM has representation on the National IT Council, chaired by the Prime Minister, as well as other initiatives under the purview of the Ministry of Science, Technology and Innovation (MOSTI), Ministry of International Trade and Industry (MITI), Ministry of Higher Education and Ministry of Human Resource. PIKOM also participated in committees and taskforces at the Economic Planning Unit (EPU), Multimedia Development Corporation (MDeC), the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU), the Malaysian Communication and Multimedia Commission (MCMC) and SIRIM. Other representations include groupings under the Construction Industry Development Board Malaysia (CIDB), CyberSecurity Malaysia, Department of Standards Malaysia (DOS), Malaysian Qualifications Agency (MQA), Malaysian Green Technology Corporation, Pembangunan Sumber Manusia Berhad (PSMB), and Majlis K-Ekonomi Pulau Pinang. 17

19 Global Initiatives WITSA (World IT and Services Alliance) The fourth WITSA Global Public Policy Summit (GPPS) 2011 was held in Guadalajara, Mexico from 6 to 8 November 2011 and hosted by Mexico s National Chamber of Electronics, Telecommunications and Information Technologies Industries (CANIETI). In conjunction with the GPPS 2011, WITSA through the Global Trade Committee chaired by PIKOM, organised its sixth trade mission to Guadalajara. Eight (8) PIKOM member companies participated in the trade mission. PIKOM also participated in the WITSA 2012 spring meeting held in Brasilia, Brazil from 19 to 20 June PIKOM s active participation on the WITSA Board ensured the continuation of WITSA policy and management decision making. Apart from PIKOM s participation on the WITSA Board, the association is also involved in the WITSA Policy Drafting Group for International Trade. PIKOM also participated in the WITSA and UN Conference on Trade and Development (UNCTAD) global survey of national IT/Software Associations. The survey enabled analysis of IT/Software aspect in economic growth. The highlight of PIKOM s involvement in the global body was the successful conclusion of Dato Dan E. Khoo s term as Chairman of WITSA. The chairmanship of WITSA marked Malaysia s leadership of the global ICT industry. Our sincere thanks to Dato Khoo for flying the PIKOM flag so well. The climax was the World Congress on IT held in Montreal, Canada from 22 to 24 October The Malaysian delegation, led by YB Dato Seri Panglima Dr Maximus Ongkili, numbered more than 50 and consisted of representatives from various ICT companies and government agencies. A Malaysian company, idottv, won an award in the Sustainability category for its Green Billing product while MAMPU was given an Honourable Mention in the Public Sector category at WCIT

20 ASOCIO Key Events ASOCIO held its annual ASOCIO ICT Summit from 27 to 28 November 2011 in Yogyakarta, Indonesia. Hosted by the Indonesian Federation of Information Technology (FTII), the event drew attendees from ASOCIO economies and Indonesia. A new ASOCIO board was elected during the General Assembly, continued to be led by Looi Kien Leong who will be finishing his term as ASOCIO Chairman at the end of Our thanks to Mr Looi for his tireless efforts in serving PIKOM in the region and beyond. ASOCIO s Plenary Meeting was held in Kathmandu, Nepal, from 18 to 21 May 2012 which included presentations by ASOCIO members, officers meeting and board meeting. International Presence ASOCIO plays a vital role in trade development in the international arena. In 2012 alone, there were two trade missions organised by ASOCIO to Macao and Myanmar. These two events cemented ASOCIO s role in helping members to grow their business links in the region and beyond. The event was held in conjunction with Communic Macao. The Myanmar Multilateral Trade Visit attracted participants from the region including Malaysia. As an economy opening up its doors, the interest in the Myanmar market is very high. ASOCIO Members Events ASOCIO s members also organised a number of initiatives to bring together members from its member economies. The list of initiatives is as follows: e-asia 2011, 1 to 3 December 2011, Dhaka, Bangladesh. Myanmar National Workshop on ICT for Inclusive Socio-Economic Development & Poverty Reduction, 27 and 28 February 2012, Nay Pyi Taw, Myanmar. Hong Kong International ICT Expo 2012, 13 to 16 April 2012, Hong Kong. Vietnam ICT Summit 2012, 26 to 27 June 2012, Hanoi, Vietnam. ASOCIO also made a significant effort to promote its role in the region while encouraging collaboration between the public and private sectors. 19

21 Promotional Activities PIKOM continued to support its members by organising various trade activities in numerous forms seminars, visits, networking and business matching events-throughout the year. 8 March March May May June July July November 2012 Among the activities held were: The International Enterprise (IE) Singapore organised a networking luncheon at Top Hat, Kuala Lumpur and invited PIKOM members. Thirteen (13) representatives from eight (8) Singapore companies met with PIKOM members. The aim of the luncheon was to create a better understanding between ICT players in Malaysia and Singapore. PIKOM and the Honam Region IT Promotion Agency Union jointly organised an IT and Software Business Matching session at Prince Hotel, Kuala Lumpur. The objective was to provide a platform to explore business opportunities between Malaysia and South Korea companies based in Honam. The US Department of Commerce Trade Winds Missions organised a Business-to-Business Meeting and Networking Reception at the Intercontinental, Kuala Lumpur. PIKOM members attended and met the trade delegation from the US Embassy of Kuala Lumpur. The Turkish Electrical and Electronics Industry organised an industry and business matching event at the Renaissance in which PIKOM members were invited to attend. The Hong Kong Trade Development Council (HKTDC) organised a seminar on Powering Your Businesses to Success at the Hilton Kuala Lumpur. Twelve (12) representatives from ten (10) Hong Kong companies participated in the mission in which PIKOM members were invited to participate. The Korea Association of Smart Home (KASH) organised a Korea Export Consortium 2012 at the Doubletree by Hilton Kuala Lumpur. Ten (10) Korean companies participated in the mission. The event offered an insight into cutting-edge technology from Korea and encouraged trade and cooperation between Korean and Malaysian companies. The Taipei Computer Association (TCA) organised a Taiwan ICT Roadshow in JW Marriot, Kuala Lumpur. PIKOM members were invited to the event. KAIT and KISA of Korea held business matching attended by over 100 people including more than 10 Korean companies at Intercontinental Hotel. 20

22 Export Promotion MSE 2012 Doha Pursuant to the success of MSE 2008, 2009, 2010 and 2011, MATRADE organised the Malaysia Services Exhibition (MSE 2012) in Doha, Qatar from 30 April to 3 May The aim of the event was to promote and brand Malaysian services for the Qatar FIFA World Cup The event showcased the achievements of our service providers at international levels. Specialised Marketing Mission (SMM) on ICT to Ho Chi Minh City, Vietnam PIKOM led a delegation to Ho Chi Minh City, Vietnam for SSM on ICT from 23 to 26 May The event was organised by MATRADE, MDeC and TeEAM. Thirty (30) companies participated in the mission to Vietnam. The event was held in parallel with the 9th International Construction Technology and Building Materials Exhibition at the Doha Exhibition Centre (DEC). MSE 2012 highlighted Malaysian expertise and capabilities under four (4) Clusters, namely Construction and infrastructure, Building and construction materials, Services related to construction and Information and Communications Technology. Minister Trip to Myanmar The MOSTI Minister led a business delegation to Myanmar attended by over 30 government and business leaders from May

23 PIKOM Chapter Reports Regional Chapters PIKOM has established five Regional Chapters with the aim of benefiting ICT companies across the nation while strengthening PIKOM s position as the voice of the industry. The formation of PIKOM Chapters has positively enabled the association to reach a wider audience. In addition, it has paved the way for PIKOM to serve the industry better. The Regional Chapters are chaired by: a. Northern Chapter C.S. Chin b. Southern Chapter Danny Lee c. East Coast Chapter Tengku Amdan Tengku Adnan d. Sabah Chapter Hsieh Yang Vui e. Sarawak Chapter Andre Suharto East Coast Regional Chapter members during the CNY Lou Sang Outsourcing Malaysia (OM) Outsourcing Malaysia was set up with the aim of nurturing and growing the local outsourcing companies. With that in mind, a strategic committee, consisting of 16 members from the industry was appointed to spearhead this initiative. OM currently focuses on three main pillars; 1. Global Trade Development. OM has embarked on global trade development, whereby it organises marketing and trade missions to strategic locations around the world. These trade missions provide a unique platform for participating members to meet potential leads or prospects and also present them with the opportunity to showcase their services. A comprehensive marketing plan incorporating media coverage, exhibition booths and key speaking slots at international conferences has given OM the opportunity to market Malaysia as a strategic outsourcing destination. 2. Government Linked Initiatives. Outsourcing Malaysia is currently working very closely with PEMANDU and MDeC to drive the NKEA Business Services agenda. OM focuses on EPP 2 Building Globally Competitive Outsourcers and EPP 3 Positioning Malaysia as a World-Class Data Centre Hub (EPP stands for Entry Point Project). These initiatives strive at developing the capabilities and competencies of local companies to meet global expectations. Some of the initiatives involve accreditation and global benchmarking, establishing global representation to drive business opportunities and facilitation of Mergers and Acquisitions. 3. Talent and Workforce Development. Outsourcing Malaysia has established strategic ties with the International Association of Outsourcing Professionals (IAOP) and Customer Operations Performance Centre (COPC) to develop programmes that can benefit OM members. This strategic alliance has provided OM members with cost-effective certifications. In some cases, OM has subsidised some of the training programmes. Apart from this, OM also provides leadership training and project management courses. 22

24 OM Membership To date, OM Membership stands at 106 companies and the target is to increase the number to 120 by OM hosted two JOM (Join Outsourcing Malaysia) events, one on 29 March and the other on 2 October with the objective of attracting new members. The events also provided excellent networking opportunities for the outsourcing industry. this initiative. OM currently focuses on three main pillars; Entry Point Project 2 (EPP 2): Outsourcing Promotional Activities OM has been aggressively involved in various overseas and local marketing initiatives to promote Malaysia as the preferred Outsourcing hub. Some of the highlights were: Trade Mission to Amsterdam, May 2012 The Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals worldwide with over 55,000 members. They provide the roof under which key industry experts and organisations share their experience, knowledge and tools, and practitioner peers connect with each other all over the world, face to face and online. SSON held its 12th Annual European Shared Services & Outsourcing Week from 14 to 16 May 2012, in which OM participated alongside other Malaysian entities such as MDeC and Khazanah. The objectives of OM s participation were: 1. To Showcase Malaysia as an ideal location for outsourcing. 2. To showcase Malaysia as an ideal investment location for the setup of SSO. 3. To allow Outsourcing Malaysia members to network and gain business leads. 4. To learn and gather further knowledge on the outsourcing industry and its best practices. Outsourcing Malaysia, MDeC and Khazanah booths. Malaysian Contingent From left : Justin Joseph (Head of Outsourcing Malaysia, Thyaga Rajan Serniwassann (CTO of Basisbay), Jan Hoogstrate (BD of Basisbay) and Stefan Afendoulis (Strategic Account Director of Basisbay) 23

25 Trade Mission to New York, June 2012 World BPO/ITO Forum is an exclusive invitation-only event for C-suite executives and senior decision-makers from enterprise companies with US1 billion or more in revenue that are, currently using BPO/ITO services or interested in evaluating global sourcing opportunities. The World BPO/ITO Forum assembles some of the leading thinkers on the political, economic and technical aspects of sourcing for an open debate and offers a practical guide to navigate in today s uncertain times. Sourcing is increasingly becoming part of a company s core business agenda. Whether an organisation is a current user of global sourcing or is considering such a move, the World BPO/ITO Forum is the right platform to get a perspective from around the globe: from India to the Philippines, from Brazil to China. OM, which received an invitation to participate, sent a delegation to New York in order to learn and gain insights from this high-powered event. Malaysian Contingent From left : Justin Joseph, Angie Lim, Prasad Babu and Phil Captain Bobby Varanasi and Prasad Babu at the Malaysian Booth CEO Luncheon in Mandarin Oriental Kuala Lumpur, 11 July 2012 The CEO Luncheon was aimed at the top CEO s in the country. The objective of this luncheon was to provide insights on why companies in Malaysia should outsource some of their operations. This luncheon also provided a platform for soft selling for Malaysian service providers. A total of 44 CEO s from various industries attended the luncheon which was hosted by Datuk Badlisham Ghazali, CEO of MDeC. A discussion panel consisting of Dato Sri Idris Jala (CEO of Pemandu), TS Singh (Gartner), Mike Eden (Country Manager of HSBC), Datuk Yvonne Chia (CIO of Hong Leong Bank), Jerry Durant (Chairman Emeritus, IIOM) and Michael Warren (Director of GSC, MDeC) was also held. Panel Session From left : Jerry Durant, Datuk Badlisham Ghazali, TS Singh, Mike Eden, Datuk Yvonne Chia, Dato Sri Idris Jala and Michael Warren. CEOs from Top KLSE Companies listening to Dato Sri Idris Jala s opening speech. 24

26 Trade Mission to Prague, September 2012 Shared Services and Outsourcing Exchange took place from 16 to 18 September 2012 in Prague, Czech Republic. Shared Services and Outsourcing professionals from various industries, backgrounds, geographies, functions and responsibilities have one thing in common the need to innovate. This need has grown exponentially over the last few years. The Shared Services and Outsourcing Exchange 2012, focused on innovation and on reigniting passion in processes, thinking, strategies and technologies. This unique, invitation-only meeting brought senior business leaders from HR, IT, Finance, Outsourcing, Procurement, Customer Services and Legal from all over the world to debate and formulate strategies to take their businesses to the next level. In recognisition of its influence and capability, OM was invited to take part in this event. OM sent a delegation to participate and share ideas. Prasad Babu facilitating a B2B meeting with Erwin Roy (Bizsuria) and a potential buyer. Opening ceremony of the 6th Annual Shared Services and Exchange. OM Trade Mission to USA, June 2012 OM led a seven member delegation consisting of the OM Secretariat and MDeC personnel to the US in conjunction with IQPC s 6th Annual Shared Services Exchange (In North Carolina, June 24-26) & World BPO / ITO Forum (in New York, June 28-29). It was followed by a customised roundtable and B2B session with prominent US buyers and vendors in New York. A total of 29 B2B meetings were held, with more than 20 potential business deals generated from the trade mission. 25

27 OM Trade Mission to Singapore, 6 to 8 September 2012 OM led a delegation of 20 people from MDeC and 9 nine member companies to participate in thistrade Mission to Singapore. The trade mission was organised in conjunction with the 15 th Annual Asian Shared Services & Outsourcing Week The event also hosted a networking session for 50 buyers and vendors, B2B meetings and a Mini Malaysian Pavilion consisting of nine Malaysian companies from the outsourcing industry. EPP3 : Positioning Malaysia as a World Class Data Centre Hub As the data centre industry liaison, Outsourcing Malaysia participates and assists in facilitating the industry to become a world-class data centre hub. Thus far OM together with MDeC, has successfully executed a few activities such as: - Data Centre Quarterly Consultation Forum to share the latest development and news with the industry, and also to get feedback. - DC Bandwidth Study to ascertain the real cost of bandwidth globally and also within this region. - Producing the Total cost of Doing Data Centre Business Report this report gives a good indicator on what are the critical factors that affect a data centre player. - Industry workshop on Bandwidth getting the buy in from the industry on the issue of bandwidth cost in Malaysia. - Trade mission to Singapore s DatacentreDynamics conference for exposure to the global industry and also to gather business leads. Apart from those projects, the EPP3 team also provided sponsorship and funding for other initiatives such as: - Training and Certification of Data Centre professionals - Organisational certifications such as Uptime Institute certification, TIA 942, GBI etc. With these initiatives in place, OM managed to increase the data centre available white space by 150,000 sqft from the current total of 1,000,000 accumulated from It has also initiated 12 certification processes for several data centres. The EPP3 team is also proud of coming close to the total revenue targeted for the year 2012, a total of RM395 million. 26

28 CIO Chapter Exco Members The formation of the CIO Chapter is to provide a platform for the sharing of experience and knowledge related to IT (information technology) for the benefit of PIKOM members and to assist in the development of ICT in Malaysia. PIKOM CIO members comprise Chief Information Officers of major corporations in Malaysia across industries, namely financial, telco, airline, insurance, consulting, etc. Back (L-R): Beh Swan Swan; Ow Teik Bee, CJ Ang; Charles Tan; Azlan Rashid; Christopher Heng; Kng Tuan Kah; Wan Yon Shahima Binti Wan Othman Front (L-R): Andy Tan; Hood Abu Bakar; Shaifubahrim Saleh PIKOM CIO Chapter Exco Members Chair Hood Abu Bakar MISC Bhd, General Manager, ICT Immediate Past Chairman & Special Programme Andy Tan Employees Provident Fund, Head of IT Events Charles Tan Keng Lock AmBank Group, Chief Information Officer Membership Azlan bin Rashid Affin Bank Bhd, Head, IT Services Management Members Networking Wan Yon Shahima Binti Wan Othman Pembangunan Sumber Manusia Bhd (PSMB), General Manager Exco Member Woon Tai Hai PIKOM, Chairman Deputy Chair & Research Beh Swan Swan Magnum Information Technology S/B, General Manager Professional Certification Kng Tuan Kah MCIS Zurich Insurance Bhd, Head, Information Solutions Publicity Ow Teik Bee 7-Eleven Malaysia S/B, Asst. General Manager (IT HQ Support System) Treasurer / Funding Christopher Heng Keng Hean Affin Investment Bank Bhd, First VP/Head, Information Technology Advisor CJ Ang PIKOM, Advisor Exco Member Shaifubahrim Saleh PIKOM, President/CEO 27

29 CIO Chapter Forum Series of Activities Over the past year, the CIO Chapter had organised various activities intended to enrich the knowledge and understanding of various issues among its members. The list of CIO Chapter Forum Series is as follows: Year December 2011, Sime Darby Convention Center PCC Forum : Managing the Consumerisation of IT with Mobility Hosted by : IDC Guest Speaker : Claus Mortensen, Principal Emerging Technologies Practice Group, IDC Asia/Pacific The forum looked into the impact of consumerisation on the CIO and Enterprise IT Questions for the consumerised future 1. What is your role as a CIO? IT Manager? Business Enabler? 2. Can you (honesty) keep BYOD and social media use from happening? 3. Is social media IT or marketing? 4. Should social media be treated differently from any other IT services deployment? 5. Does social media have value as stand-alone or does it need to be integrated into other business processes? 6. Do you think social media will be a primary collaboration tool in your organisation in the future? Why? Why not? 7. Don t be the one who keep saying NO! 8. Start thinking differently about IT! Hood Abu Bakar, PCC Chair presenting a memento to Claus Mortensen, Principal Emerging Technologies Practice Group, IDC Asia/Pacific 16 December 2011, Sime Darby Convention Centre PCC Forum : Malaysia IT Key Metrics (ITKM) Report Supported by : Gartner Guest Speaker: Andy Rowsell-Jones, Vice President & Research Director, Gartner The objective of the forum was to assis CIOs in achieving a greater business impact from their 2012 IT budget. The forum provided a high level overview of IT investment and staffing levels and distribution within Malaysia as compared to Gartner Benchmark Analytics global database averages. 28

30 Year January 2012, KPMG Tower PCC Forum : Business Intelligence to Drive Business Performance Hosted by : KPMG Guest Speaker : Brad Styles, Partner of KPMG This forum highlighted business intelligence (BI) and the market view on BI. It also covered information challenges, pitfalls and success factors for BI. Different approaches to BI were also explored. Winner of the PCC Member-Get-Member (MGM) Programme, Tommy Tan from Cagamas Bhd 1 March 2012, CSC@First Avenue PCC Forum : Re-Imagining IT & Workshop New Skills for New IT Hosted by : CSC Supported by : Gartner Guest Speaker : Andy Rowsell-Jones, Vice President & Research Director, Gartner This forum highlighted the business and technical context challenges facing CIOs today, and how they can open new opportunities by re-imagining IT s role and capability. A workshop was also conducted to understand the current skills set that exist within the CIOs enterprise. 29

31 14 March 2012, Sime Darby Convention Centre PCC Forum : Breakfast Talk CLOUD, Is It for Real? Hosted by : CSC Guest Speaker : Siki Giunta, Global Vice President of Cloud Computing, CSC 11 May 2012, Eastin Hotel, Petaling Jaya PCC Forum : The Impact of BYOD & Mobile Devices. Bring Your Own Device or Organisation Down? Supported by : 1001 Technologies Sdn Bhd & Convedge Sdn Bhd Guest Speaker : Stan Lee, Director of Convedge This forum covered the issue of whether BYOD is good for enterprise business and whether the benefits outweigh the risks. It also looked into issues to consider when deciding if a policy of bring your own device is right for CIO s enterprise. Memento presentation: (L) Stan Lee (R) Hood Abu Bakar Lucky draw prize presented to Hood Abu Bakar by Looi Kien Leong, Executive Chairman of 1001 Technologies Sdn Bhd Educational Trip The PIKOM CIO Chapter joined an educational trip to San Francisco and Seattle from 26 May to 4 June NetApp shared their unified storage infrastructure that provides a single platform for diverse applications. A data centre tour also highlighted energy savings using anti-static flooring and plastic sheets between racks. EMC highlighted Big Data; Transformation was the key word from Infrastructure to Application and End-user Provisioning; GreenPlum is the unified analytics platform that was showcased to the visitors. Citrix highlighted the way(s) to support devices across various platforms; The emergence of mobile technologies have changed the way we work; The NetScaler Cloud Bridge seamless private and public cloud services. 30

32 Social Event The CIO Chapter also organised the following social event: 10 August 2012, Sime Darby Convention Centre PCC Forum & Buka Puasa Celebration: The Law & The CIO Supported by : Haryati Deepak Advocates & Associates Guest Speaker : Deepak Pillai, Partner of Haryati Deepak The forum highlighted and discussed key legislation that directly and indirectly impact CIOs. It also included a discussion on the potential legal liabilities of CIOs in relation to the legislation. Angel Chapter to help Malaysian entrepreneurs PIKOM s Angel Chapter intends to help local entrepreneurs to take ICT-related ventures to a higher level of growth by extending financial help as well as market and technical assistance. The Angel Chapter provides a platform to allow PIKOM members to invest different forms of capital. PIKOM s role is to match entrepreneurs looking for specific help with the members or angels who have expressed interest in offering the said assistance. The membership of the Angel Chapter has reached more than 20 and come from different backgrounds, including telecommunications, education, technology, media and outsourcing. On 5 July, PIKOM, in collaboration with MDeC, organised the inaugural PIKOM-MSC Malaysia InnoTech Business Angel Pitching at Hotel Istana Kuala Lumpur. The event captured the interest of 14 angels and 14 companies from various sectors. Ban Eu, CEO of SuaVeen Group during the pitching session. Jason Arputharajah from Eknoworks Binamaju Sdn Bhd presented his Mobocop project. 31

33 Corporate Social Responsibility Charity Golf 2011 PIKOM is a socially responsible corporate citizen committed to delivering a sustainable future.since PIKOM s inception, the association has always been actively engaged in CSR activites. This commitment is further demonstrated through the PIKOM Charity Golf 2011 held in Glenmarie Golf & Country Club with the participation of 116 golfers. The proceeds, amounting to RM110,000, were dispersed to five organisations, namely Persatuan Penjagaan Kanak-Kanak Cacat Klang, Selangor (RM15,000), Yayasan Kemajuan Insan Malaysia (RM15,000) OrphanCARE (RM15,000), National Kidney Foundation of Malaysia (RM30,000) and a hostel for needy students, Asrama Harapan Baru Pitas in Kota Marudu, Sabah (RM35,000). The top prize for the PIKOM Charity Golf went to Affin Bank s Azlan Rashid who won an Acer Aspire computer and one Srixon fairway wood. The sponsors of the PIKOM Annual Charity Golf 2011 were Srixon Sports Asia Sdn Bhd, Acer Sales & Services Sdn Bhd, Silverlake System Sdn Bhd, Canon Marketing (M) Sdn Bhd, Epson Malaysia, Green Belt Marketing, Kuala Lumpur Convention Centre and BriteSoft Solutions (M) Sdn Bhd. Group photo of the golfers and PIKOM s organising team. 32

34 Membership Report PIKOM members stood at 1,491 as at August Of the total, Affiliate members accounted for the largest group totalling 1,090, followed by Ordinary members at 345 and Associate members at 52. The Association has four (4) members in the Overseas Category. The growth in membership representation remains healthy with a good cross section of members from all sectors as well as from outside the Klang Valley. PIKOM Membership Geographical Statistics Region Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Klang Valley Northern Southern East Coast Sabah Sarawak Overseas

35 Membership Events Over the past year, the Membership Chapter organised various networking events. The list of events organised is as follows: PIKOM Lou Sang Dinner Date : 17 January 2012 Venue : Ming Palace, Corus Hotel No of Attendees : 150 Objective : To get-together with PIKOM members to celebrate the Chinese New Year as well as to thanks them for their support. PIKOM Members Meet Bazi Date : 20 February 2012 Venue : Roof Garden Lounge, Sime Darby Convention Centre No of Attendees : 40 Synopsis : Sun Tzu, in his book - the Art of War, states that you will be victorious if you know yourself as well as your enemies. If you know only yourself, you will both win and lose the battle but if you know neither, every battle is lost. Bazi is a Chinese metaphysics tool that is used to analyse the characteristics of people as well as their current luck. This is a 2 hour introductory session designed to show how Bazi is applied to analyse famous personalities like Entrepreneurs, Politicians and even some of the people in the room. Speaker : Mr. Chris Chan, CEO of The Media Shoppe Bhd PIKOM Members Meet Opening PIKOM Training Centre Networking Date : 25 May 2012 Venue : PIKOM Training Centre, PIKOM ICT Mall No of Attendees : 50 Objective : To invite PIKOM members to attend the opening of the PIKOM Training Centre & Networking Session An Evening with PIKOM Date : 21 June 2012 Venue : Connoisseurs Lounge, KLGCC No of Attendees : 30 Objective : This exclusive dinner is only for CEOs and country heads of multinational corporations that are PIKOM members. Mr. Woon Tai Hai, PIKOM Chairman, announced details of the ICT Job Market Outlook 2012 and exchanged ideas on how to address the talent gap in the country. Datuk Badlisham Ghazali, MDeC CEO, shared the Digital Malaysia concept and its impact on the ICT industry. Blue Ocean Strategy Greate Success Date : 13 July 2012 Venue : PIKOM Training Centre, PIKOM ICT Mall No of Attendees : 50 Agenda : How Blue Ocean Strategy works and how it can help in any area of life or business. The Power to innovate and gain powerful insights through the Blue Ocean Strategy process. Demonstrate the power of Blue Ocean Strategy tools. Speaker : Mr. David Noon, Senior Consultant of UCSI BOS 34

36 Information Management Trends & the Impact of Data in the Cloud Date : 7 August 2012 Venue : PIKOM Training Centre, PIKOM ICT Mall No of Attendees : 25 Objective : To share Data Integration (Tools, Vendors, Architectures, Best Practices) Data Quality (Best Practices, Organization Approaches) and Information Management Strategies with PIKOM members Speaker : Mr. Eric Khoo, Research Director of Gartner 35

37 PIKOM 25th Anniversary Gala Dinner - 18 November 2011 ANNUAL AL REPORT 1/