MIL ON WITH P0840/P0845 AND P0710

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1 Classification: Reference: Date: AT09-002a NTB09-044a August 26, 2011 MIL ON WITH P0840/P0845 AND P0710 This bulletin has been amended. ACTIONS, the NOTE under PARTS INFORMATION, a portion of the repair sequence in the SERVICE PROCEDURE, and TCM P/N Table A have been amended. An ATF level check procedure has been added. Please discard all previous versions. APPLIED VEHICLES: Altima Sedan (L32) with QR25DE engine only 2008 Rogue (S35) Sentra (B16) IF YOU CONFIRM: An applied vehicle has CVT Fluid that is discolored and / or has unusual odor. AND The MIL is ON with DTCs P0840 and / or P0845 stored in CONSULT III / ENGINE and / or TRANSMISSION. OR The MIL is ON and P0710 is stored in CONSULT III / ENGINE and / or TRANSMISSION. P0710 may be stored with P0840 and / or P0845. NOTE: The vehicle may also have reduced performance during acceleration. ACTIONS: Check the vehicle s Transmission Control Module (TCM) part number (P/N). If the TCM P/N is listed in the Current TCM P/N list on page 11, the service procedure in this bulletin applies. If the TCM P/N is not on the Current TCM P/N list, this bulletin does not apply. Refer to the appropriate Electronic Service Manual (ESM) for further diagnosis. The service procedure in this bulletin includes: 1. Reprogramming the TCM. 2. Replacing the CVT assembly. 3. Replacing the CVT oil level gauge (dipstick) with the one listed in the PARTS INFORMATION section of this bulletin, and then adjusting the fluid level as instructed in the SERVICE PROCEDURE. 4. Initializing the TCM. 5. Flushing the CVT cooler(s) and lines. For repairs, go to the SERVICE PROCEDURE section of this bulletin. IMPORTANT: The purpose of ACTIONS (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE starting on page 3 as it contains information that is essential to successfully completing the repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/13

2 PARTS INFORMATION DESCRIPTION PART # QUANTITY GAUGE ASSY-OIL LEVEL (Altima and Coupe) JA00A 1 GAUGE ASSY-OIL LEVEL (Rogue 2WD/AWD) JG31B 1 GAUGE ASSY-OIL LEVEL (Sentra 2.0L) ET10B 1 GAUGE ASSY-OIL LEVEL (Sentra 2.5L) ET80B 1 Nissan CVT Fluid NS-2 999MP-NS200P (1) (2) (1) For Altima and Sentra, up to 9 quarts may be claimed. (2) For Rogue, up to 10 quarts may be claimed. NOTE: All chemicals are ordered through the Nissan Maintenance Advantage program: Phone: 877-NIS-NMA1 ( ), Fax , Website order via link on dealer portal and click on Tire Advantage link, or order direct at CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE SYM DIA FRT R & R CVT Assembly - JD01AA - - (2) Flush CVT Cooler(s) - JD011A - - (2) RPL Automatic CVT Transaxle Assy - JD023A - - (2) Replace CVT Oil Level Gauge - JD58AA - - (2) Reprogram And Initialize TCM (1) JE99AA HD 32 (2) (3) (1) Reference ECM Table A and use the applicable P/N as the PFP. (2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT. (3) FRT allows adequate time to access DTC codes and reprogram TCM. No other diagnostic procedures subsequently required. Do NOT claim any Diagnostic Op Codes with this claim. 2/13 NTB09-044a

3 SERVICE PROCEDURE Check the current TCM part number (P/N). IMPORTANT: Before starting, make sure: ASIST on your Toughbook PC has been freshly synchronized (updated). All CONSULT III (C-III) software updates (if any) have been installed. NOTE: C-III automatically gets applicable TCM reprogramming data from ASIST on the Toughbook PC. CAUTION: Connect a battery charger to the vehicle battery. If the 12V battery voltage drops during reprogramming, the TCM may be damaged. Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load remains ON, the TCM may be damaged. For TCM reprogramming, your CONSULT PC MUST be connected to the VI using the USB cable. Be sure to connect the AC Adapter to your CONSULT PC. If CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the TCM will be damaged. 3/13 NTB09-044a

4 1. Make sure the C-III Security Card and PCMCIA Card Adapter are installed. CONSULT-III Card Adapter CONSULT-III Security Card Figure 1 A screen print for Warranty documentation can be done from C-III during this process while still cable-connected to the vehicle. 2. Use the USB cable to connect the Vehicle Interface (VI) to the Toughbook PC, and then connect the VI to the vehicle. CAUTION: For TCM reprogramming, the Toughbook PC MUST be connected to the VI using the USB cable. 3. Turn the ignition ON with the engine off. 4. Open / start ASIST on the Toughbook PC. 5. Click on CONSULT Utilities, and then click on CONSULT-III (picture not shown in this bulletin). 6. Wait for the Detecting VI / MI in progress message to clear (picture not shown in this bulletin). 4/13 NTB09-044a

5 7. Highlight the detected VI from the list by clicking on it (see Figure 2). 8. Click on Connect (see Figure 2). 7 8 Figure 2 9. Wait for the Checking the firmware version message to clear (picture not shown in this bulletin). 5/13 NTB09-044a

6 10. Select the applied vehicle (Altima, Sentra, or Rogue), and then select the model year (see Figure 3). Click on and drag the scroll bars up or down to find your vehicle and model year (see Figure 3). When clicked on, the Vehicle Name and Model Year will highlight (picture not shown in this bulletin). 11. Click on Select (see Figure 3). 10 Scroll Bars 11 Figure 3 6/13 NTB09-044a

7 12. Make sure the correct Vehicle Name and Model Year are displayed (see Figure 4). 13. Click on Confirm (see Figure 4) Figure Click on Diagnosis (see Figure 5). 14 Figure 5 7/13 NTB09-044a

8 15. Wait for CAN Diagnosis to reach 51% (see Figure 6). When CAN diagnosis reaches 51%, the process icons in the Process Guide Area at the top of the screen will light (become enabled). 16. When the icons light, click on the DTC icon (see Figure 6). If the DTC icon is not clicked on in time, the screen in Figure 7 opens up. If the screen in Figure 7 opens up, click on the DTC icon (see Figure 7) % Figure 6 16 Figure 7 8/13 NTB09-044a

9 17. If there are N0 ENGINE or TRANSMISSION DTCs other than P0840, P0845, and / or P0710, click on the Repair icon (see Figure 8). Click on and drag the scroll bar up and down to check all systems for DTCs. If there are ANY ENGINE or TRANSMISSION DTCs, diagnose, perform repairs, and erase DTCs before continuing. Repair of DTCs other than P0840, P0845, and/or P0710 is not covered by this bulletin. 17 Scroll Bar Figure After erasing P0840 / P0845 / P0710, click on the Reprogram icon (see Figure 9). 18 Figure 9 9/13 NTB09-044a

10 19. Confirm this bulletin applies to your vehicle as follows: a. On your C-III screen, look at the Part Number (P/N) column (see Figure 10 example): NOTE: The display on your C-III screen may differ. If this column is blank (no P/N listed), the reprogram procedure does not apply or it has already been completed. Refer to the Electronic Service Manual (ESM) for further diagnosis. 19a Figure 10 b. Compare the P/N to the Current TCM P/N list in Table A on page 11. If there is a match, this bulletin applies. Print a copy of the current TCM P/N. Keep with the vehicle s repair order / records. If there is not a match, this bulletin does not apply. Refer to the ESM for further diagnosis. Print out a copy of the TCM P/N. Keep with the vehicle s repair order / records. 10/13 NTB09-044a

11 Table A Model Vehicle configuration Current TCM P/N: Sentra B16_MR20DE_07MY ET100, ET19B, ET19C Sentra B16_MR20DE_07MY_ABS ET900, ET99B, ET99C Sentra B16_MR20DE_08MY ZE80A, ZE80B, ZE80C, ZE80D, ZE83A, ZE83B, ZE87A, ZE87B, ZE88A, ZE88B, ZE89B, ZE89C Sentra B16_MR20DE_08MY_ABS ZE81A, ZE81B, ZE82A, ZE82B, ZE82C, ZE82D, ZE84A, ZE84B, ZE85A, ZE85B, ZE86B, ZE86C Sentra B16_SE-R_QR25DE_07MY ET80A, ET89B, ET89C Sentra B16_SE-R_QR25DE_08MY ZE92A, ZE92B, ZE92C, ZE92D, ZE96A, ZE97A, ZE97B, ZE98A, ZE98B, ZE99B, ZE99C Rogue S35_QR25DE_2WD_08MY_VDC JM00A, JM10A Rogue S35_QR25DE_4WD_08MY_VDC JM20A, JM30A Rogue S35_QR25DE_2WD_08MY_M-Mode JM40A Rogue S35_QR25DE_4WD_08MY_M-Mode JM50A Altima Altima Altima L32_QR25DE_07MY L32_QR25DE_07MY_08MY L32_QR25DE_08MY JA00B, JA00C, JA00D, JA00E, JA02B, JA02C, JA07B, JA07C, JA07D, JA08C, JA08D, JA08E, JA09C, JA09D, JA09E, JA18A, JA19A, JB29C, JB29D, JB29E, JB30A JA02D, JB28C, JB28D, JB28E, JB31A JA02E, JA03A, JA03B, JB24A, JB24B, JB25A, JB25B, JB25C, JB26B, JB26C, JB26D 11/13 NTB09-044a

12 20. Reprogram the TCM. 21. If you are not familiar with either TCM reprogramming or initialization, click here. This will link you to the "CONSULT- III (C-III) Transmission Control Module (TCM) Reprogramming" general procedure. 22. Write down all radio station presets. Presets A B C SAT 23. Replace the CVT assembly. Refer to the appropriate ESM for removal and installation procedures. Do not fill with CVT fluid at this time. 24. Perform TCM initialization. 25. Clean the oil cooler(s) and lines. For Altima, refer the appropriate ESM. For Sentra, refer to the same model year Altima ESM. For Rogue, refer to the appropriate ESM. NOTE: Some Rogue models have two coolers. Make sure to clean both, if applicable. 26. Remove and discard the existing CVT oil level gauge (dipstick). Replace it with the dipstick P/N listed in the PARTS INFORMATION section of this bulletin. 27. Fill / adjust the fluid level as follows: a. Park the vehicle on level ground. b. Firmly apply the parking brake. c. Move the A/T shift lever in P range. d. Start the engine, let it continue to idle. e. Using C-III, monitor A/T fluid temperature until ATF TEMP COUNT reaches 161 (80 C, 176 F). NOTE: The vehicle can be driven to warm up ATF temp more quickly. f. At the count/temp noted in step 27e, adjust ATF level halfway between the L and H marks on the dipstick. 12/13 NTB09-044a

13 28. Reprogram the radio presets. 29. Reset / initialize all applied systems i.e., power windows, clock, sunroof, etc. Refer to the ESM as needed. 30. Test drive the vehicle and make sure it operates correctly. 13/13 NTB09-044a

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