International Training & Competence Center. Professional training for the professional user
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1 International Training & Competence Center Professional training for the professional user 2013
2 2 Table of Contents n International Training & Competence Center... 4 n The Training Structure... 6 n User Training... 7 Wheel Alignment Fundamentals... 7 Wheel Alignment Advanced Level... 8 Wheel Alignment Special Features for Individual Car Manufacturers... 9 Car Tyre Changing Fundamentals Truck Tyre Changing Fundamentals Tyre Changing with the Automatic Quadriga Tyre Changer Advanced Level Tyre Changing with the monty 8600 / Centaur Tyre Changer Advanced Level Balancing Car Wheels Fundamentals Balancing Car Wheels Diagnostics of Wheel and Rim Advanced Level Car Brake Tester Truck Brake Tester n Service Training Wheel Alignment Service Wheel Alignment Intensive course on MB Gen II Wheel Balancing / Tyre Changing Service Car Brake Test Service Truck Brake Test Service... 22
3 Table of Contents 3 n Special Training Tyre Changing on UHP and Run-Flat Tyres in Line with wdk Requirements Service Training on Equipment of Former Generations Garage Networking Concept Carl-@ Garage Networking Concept Carl-@ Renewal of Certificate n Organisational Details... 27
4 4 International Training & Competence Center The new International Training & Competence Centre of Snap-on Equipment opened at the Bavarian Snap-on location in Unterneukirchen / Germany, halfway between Munich and Salzburg, offering an ample space of more than 1000 m 2. Snap-on Equipment offers a variety of trainings, all customised to suit the prior knowledge of the candidates. Training conditions are ideal because the training centre is furnished with the complete line of products of the Hofmann, John Bean and Cartec brands. Well-trained technicians are the backbone of a garage. In the International Training & Competence Centre our customers are trained by professional trainers. The International Training Centre has been approved by wdk (Association of German Tyre & Rubber Industry) to carry out training for mounting and demounting of UHP and run-flat tyres in line with wdk requirements.
5 International Training & Competence Center 5 In addition to product and user trainings for everyone from the beginner to the professional user Snap-on offers special trainings such as training in line with German Health and Safety at Work regulations for automotive lifts, or trainings for service technicians to carry out single conformity inspections on brake testers and test lanes. The trainings are adopted to the prior knowledge of the candidates, theory and practice are combined in the best possible way. So the candidates come to know and to use the full potential of wheel aligners, wheel balancers, tyre changers and brake testers. Professional seminar rooms, small groups and experienced trainers guarantee a high level of satisfaction amongst candidates who will afterwards perform their work with increased efficiency and professionalism.
6 6 The Training Structure Systematic Training Special Training Fundamentals Advanced Level Service Trainings User Training Fundamentals Advanced Level Special Training
7 User Training 7 Wheel Alignment Fundamentals Theory of wheel and axle geometry (wheel position relative to road surface: camber, caster, scrub radius), position of wheels relative to each other (toe and toe-out-on-turns), steering system geometry, practical alignment (wheel alignment using latest wheel aligners, camber, toe and caster adjustment). 2 days per candidate Course code:
8 8 User Training Wheel Alignment Advanced Level Changes in suspension (influence of wheel offset, rim width, caster angle and scrub radius), various possibilities of adjustment (toe, camber, caster), interpretation of a measurement record, practical training (adjustment on low-bed vehicles), special program for critical vehicles. This course is based on the knowledge acquired in course days per candidate Course code:
9 User Training 9 Wheel Alignment Special Features for Individual Car Manufacturers Ride height measurement with Romess inclinometer on Mercedes-Benz cars, procedure for checking and adjusting toe curve on Volkswagen, Audi, Seat and Skoda cars. This course is based on the knowledge acquired in course days per candidate Course code:
10 10 User Training Car Tyre Changing Fundamentals Car tyre technology (structure, tyre modules, tyre types), production and performance details (tyre codes, product details), practical training (correct mounting and demounting), choice of proper machines and operation, use of mounting equipment and tools. 1 day per candidate Course code:
11 User Training 11 Truck Tyre Changing Fundamentals Truck tyre technology (structure, tyre modules, tyre types), production and performance details (tyre codes, product details), practical training (correct mounting and demounting), choice of proper machines and operation, use of mounting equipment and tools. 1 day per candidate Course code:
12 12 User Training Tyre Changing with the Automatic Quadriga Tyre Changer Advanced Level Improvement of profound basic knowledge, solving difficult situations with special rims and wheels. This course is based on the knowledge acquired in course day per candidate Course code:
13 User Training 13 Tyre Changing with the monty 8600 / Centaur Tyre Changer Advanced Level Improvement of profound basic knowledge, solving difficult situations with special rims and wheels. This course is based on the knowledge acquired in course day per candidate Course code:
14 14 User Training Balancing Car Wheels Fundamentals Various types of unbalance, rim structure and identification symbols, practical training (balancing matching), practice of off-the-vehicle wheel balancing, use of clamping adaptors and accessories, easy fitting of hidden adhesive weights using the geodata gauge arm (Hofmann wheel balancers only), fitting adhesive weights behind the spokes, possible procedure to ensure smooth ride, specialties such as run-flat, PAX and other systems (although no detailed information is given in this course), theory of static and dynamic balancing, various balancing techniques a.m p.m per candidate Course code:
15 User Training 15 Balancing Car Wheels Diagnostics of Wheel and Rim Advanced Level Measurement and correction of run-out and imbalance, geometric matching of tyre relative to rim, behind-the-spokes placement of adhesive weights, measurement of lateral run-out of rims, tyre pull index (balancing a set of wheels, wheel optimisation), improvement of profound basic knowledge, solving difficult situations with critical vehicles, diagnostics of geometric run-out and smooth ride issues. This course is based on the knowledge acquired in course days per candidate Course code:
16 16 User Training Car Brake Tester Operation of analogue / PC stand-alone brake testers and test lanes, operation in 4WD mode, dual direction testing, Eusama and Theta suspension testers, side-slip meter, motorcycle adaptor, etc.; knowledge of various safety regulations, user-specific settings, familiarity and competence in operation of brake testers as well as options available, capability to instruct users into operation. 2 days per candidate Course code:
17 User Training 17 Truck Brake Tester Operation of analogue / PC stand-alone brake testers and test lanes, operation in 4WD mode, dual direction testing, joint play detector, side-slip meter, pressure transducers, etc.; knowledge of various safety regulations, user-specific settings, familiarity in operation of test stands and their relative optional extras, teaching of skills to thoroughly instruct operators into the use of the equipment. 2 days per candidate Course code:
18 18 Service Training Wheel Alignment Service Fundamentals of operation and repair of wheel aligners. Update and refreshment of product knowledge, error diagnostics and trouble-shooting, maintenance and calibration of machines. Improvement of technical competence of field service technicians. Trouble-shooting based on service manual. 2 days per candidate Course code:
19 Service Training 19 Wheel Alignment Intensive course on MB Gen II Theoretical background of Mercedes-Benz wheel aligners Gen II, source of supply of database (GOTIS), standard equipment of the aligners, MB options, MB quick clamps, function, source of supply, etc.; MB pins for quick clamps, new installation of MB Gen II wheel aligners, size of workplace, retrofit of Visualiner 3D2-MB / geoliner 680-MB (aligners in field), retrofit of Visualiner 3D Arago- MB / geoliner 780-MB (aligners in field). 2 days per candidate Course code:
20 20 Service Training Wheel Balancing / Tyre Changing Service Fundamentals of operation and repair of wheel balancers and tyre changers. Update and refreshment of product knowledge, error diagnostics and trouble-shooting, maintenance and calibration of machines. Improvement of technical competence of field service technicians, correct handling of test rotor. Trouble-shooting based on service manual. 2 days per candidate Course code:
21 Service Training 21 Car Brake Test Basic Operation and Service Target group: Introduction into the subject of roller brake testers and test lanes, fundamentals about safety at work tests, installation, setting into operation, instructing staff into operation, and operation of analogue / PC brake testers and test lanes booth in manual and automatic modes, maintenance, service, and calibration of car brake testers, teaching of profound skills for maintenance and service of the equipment. Candidates with completed vocational training / apprenticeship as car mechanics or the like, and little practice in use of roller brake testers for cars. 2 days per candidate Course code:
22 22 Service Training Truck Brake Test Basic Operation and Service Target group: Introduction into the subject of roller brake testers and test lanes, fundamentals about safety at work tests, installation, setting into operation, instructing staff into operation, and operation of analogue / PC brake testers and test lanes booth in manual and automatic modes, maintenance, service, and calibration of truck brake testers, teaching of profound skills for maintenance and service of the equipment.. Candidates with completed vocational training / apprenticeship as car mechanics or the like, and little practice in use of roller brake testers for trucks. 2 days per candidate Course code:
23 Special Training 23 Tyre Changing on UHP and Run-Flat Tyres in Line with wdk Requirements Target group: Candidates with completed vocational training / apprenticeship as car mechanics or the like, or at least 3 years experience in tyre service. Access conditions: Certificate of training / advanced training of tyre mounting operations with tyre manufacturer or the like, knowledge in tyre technology, mounting procedures of conventional tyres, knowledge of legal standards and directives, tyre and wheel tests and fundamentals of suspension, wheel and axle geometry. Access conditions to be proved by wkd certificate. Access test (verification of theoretical knowledge), theory (system components, legal requirements), practical training (mounting run-flat and UHP tyres of various sizes on various certified tyre changers). Objectives: To become familiar with the special features of UHP and run-flat tyres and mounting & demounting of tyres in line with wdk requirements, identifying defects on system components, testing mounting equipment for failures and providing suitable remedies. Comment: At the end of the course knowledge and skills will be verified in an examination both of theory and practical skills as required by wdk. If the candidate is not capable of proving sufficient theoretical knowledge or practical skills at the end of the course, the complete course will have to be repeated. 1.5 days per candidate Number of: 2 persons minimum, 6 persons maximum candidates Successful participation is confirmed by a certificate Course code:
24 24 Special Training Service Training on Equipment of Former Generations Service training on equipment of former generations: wheel balancers, tyre changers, wheel aligners, or testing equipment. 2 days per candidate Course code:
25 Special Training 25 Garage Networking Concept Networking and use of Snap-on Equipment machines in a Carl-@ network, networking of a complete workshop using the Carl-@ system. Successful participation is confirmed by a certificate. 2 days per candidate Course code:
26 26 Special Training Garage Networking Concept Renewal of Certificate One-day course for renewal of the certificate by another 2 years. The course is based on course day per candidate Course code:
27 International Organisational Training Details& Competence Center 27 The application will have to be submitted in writing at least 2 weeks prior to training date, specifying the relative course code. Applications will be accepted only with the application form completely filled in. Once submitted the application will become binding. For application forms please contact: ann-claire.aigner@snapon.com tanja.gasparevic@snapon.com Cancellation policy: If you are not in a position to attend the training applied for, cancellation is free of charge up to one week prior to training. For cancellations within one week prior to training we will charge you with 50% of the course fee, in case of non-attendance with 100% of the course fee. Cancellations from our end are possible up to 24 hours prior to training (e.g. nonavailability of trainers). Any costs and expenses incurred to you up to this date will not be reimbursed. Training hours: Training starts at 8.30 a.m. and ends at approx p.m. (depending on course). The course fee includes: Light lunch in our company, coffee, cookies, cold beverages and comprehensive training material. Upon successful participation every candidate will receive a training certificate to confirm the knowledge and skills acquired. Validity of the certificate is two years, but can be extended by another two years when attending a refresh course. Personal safety equipment: Please note that wearing personal safety equipment (PSA) is mandatory for all training courses (safety shoes, ear protectors, safety glasses). While we do have equipment to place at your disposal on a loan basis, we recommend you use safety shoes of your own. Training at customer s location: We are, of course, willing to train your staff at your location; this would be charged at 1,000 a day plus travel, overnight accommodation and boarding for the trainer.
28 28 Organisational Details Arrival: If required, we are at your disposal for organising shuttle service from Munich or Salzburg airports. The price depends on the number of persons. 1 person 66 plus VAT, one way 2 persons 36 plus VAT, one way, per person 3 persons 25 plus VAT, one way, per person 4 persons plus VAT, one way, per person If you desire this service, please advise your exact pick-up times at latest 48 h prior to arrival to Mrs Senta Kunze, senta.kunze@snapon.com Overnight accommodation: Overnight accommodation is not included. Please take care to organise hotel accommodation on your own. Recommended hotels: or in general under How to find us: International Training & Competence Center Snap-on Equipment GmbH Konrad-Zuse-Straße Unterneukirchen / Germany Phone: +49 (0) 8634 / Fax: +49 (0) 8634 / 5501 Internet:
29 EMEA-JA Snap-on Equipment s.r.l. Via Prov. Carpi, Correggio (RE) Phone: Fax: France Snap-on Equipment France ZA du Vert Galant 15, rue de la Guivernone BP Saint-Ouen-l Aumône Cergy-Pontoise CEDEX Phone: Fax: Germany Snap-on Equipment GmbH Konrad-Zuse-Straße Unterneukirchen Phone: Fax: Italy Snap-on Equipment s.r.l. Via Prov. Carpi, Correggio (RE) Phone: Fax: United Kingdom Snap-on Equipment Ltd. 48 Sutton Park Avenue Reading RG6 1AZ Phone: Fax:
International Training & Competence Center. Professional training for the professional user
International Training & Competence Center Professional training for the professional user 2 Table of Contents n International Training & Competence Center... 4 n The Training Structure... 6 n User Training...
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