Voice of the Customer Small Fleet Bus Operators

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1 Voice of the Customer Small Fleet Bus Operators Sponsored by: California Energy Commission In Cooperation with: Los Angeles Department of Transportation Los Angles World Airways BYD Motors Administered by: CALSTART Los Angeles International Airport 7411 World Way West, Los Angeles Material Presented by : Fred Silver- VP CALSTART January 18, 2017

2 Welcome Welcome and Thank you to our Partners Today we have around 46 attendees representing 18 small fleet operators Focus is on smaller city fleet operations and Airport who operate buses ranging 30, 35 foot and 40 foot class Our Goal is to identify the Barriers and Opportunities for the deployment of Zero Emission Buses in small fleet operations Twenty fleets participated in a survey to help us with todays meeting

3 10:00 a.m. Welcome VOICE OF THE CUSTOMER AGENDA Fred Silver, Vice President, CALSTART 10:10 a.m. Welcome Samantha Bricker, Deputy Executive Director, Project Development and Coordination, Los Angeles World Airports (LAWA) 10:20 a.m. Marvin Moon, Director Power Engineering Division, Los Angeles Department of Water & Power 10:30 a.m. Corinne Ralph, Chief of Transit Programs, Los Angeles Department of Transportation (LADOT) 10:40 a.m. Macy Neshati, Senior Vice President, BYD 10:50 a.m. Early Adopter Fleets Panel Moderator: Fred Silver, Vice President, CALSTART Clinton Bench, Director, UCLA Fleet & Transit Len Engel, Executive Director, Antelope Valley Transit Authority Russ Lewis, Director of Maintenance, LAWA Tommy Melendez, Maintenance Manager, Los Angeles DOT 11:25 a.m. Infrastructure Solutions Discussion Bassam Abou-Chakra, P.E., Manager, EV Program and Power System, LADWP James Holtz, Director of Business Development, BYD 11:45 a.m. Available Funding-Economic Case Tom Brotherton, Regional Director, CALSTART Noon Box Lunches Sponsored by BYD Motors - Bus Test Drive/Ride & Drive The Fleet Focused Roundtable will be limited solely to fleet personnel Fred Silver- CALSTART VP will lead the discussions The group will review the results of the Survey performed on 20 small operators will further discuss the barriers for ZEB deployment in smaller fleets 1:00 p.m. Fleet Focused Roundtable Discussion (Fleet Only) Moderator: Fred Silver, Vice President, CALSTART Policy Roundtable (Non-fleet attendees) Moderator: Ryan Schuchard, Policy Director, CALSTART 2:00 p.m. Adjourn and more Ride & Drive time for those who are interested The Policy Roundtable will include the government agencies ARB, CEC, AQMD and others who are interested. Ryan Schuchard_ CALSTART Policy director will lead the discussion. The group will do some stocktaking of public policies and programs for ZE shuttle and then discuss gaps and opportunities for additional coordination

4 2016 ZEB Order and Deployment Status Approaching 600 On Order or Deployed Buses During CY 2016 U.S. Zero Emission Transit Bus Operators Updated April 11, 2016

5 Early Adopter Fleets Panel Moderator: Fred Silver, Vice President, CALSTART Clinton Bench, Director, UCLA Fleet & Transit Len Engel, Executive Director, Antelope Valley Transit Authority Russ Lewis, Director of Maintenance, LAWA Tommy Melendez, Maintenance Manager, Los Angeles DOT

6 Fleet Focused Roundtable Survey Results How many 30-foot / 35-foot / 40-foot transit-style buses do you have in your fleet? Answer Options Respon se Percent Respon se Count 30-foot 70.0% foot 80.0% foot 95.0% 19 answered question 20 skipped question 0 How many 30-foot / 35-foot / 40-foot transitstyle buses do you have in your fleet? 100.0% 50.0% 0.0% 30-foot 35-foot 40-foot What types of alternative fuels are you currently using in your fleet? Respon Respon Answer Options se Percent se Count Biodiesel 11.1% 2 CNG 83.3% 15 RNG 11.1% 2 Hybrid-Electric 38.9% 7 Battery electric 27.8% 5 Fuel Cell 0.0% 0 None 0.0% 0 answered question 18 skipped question % 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% What types of alternative fuels are you currently using in your fleet? Biodiesel CNG RNG Hybrid- Electric Battery Fuel Cell electric None

7 Fleet Focused Roundtable Survey Results How likely are you to incorporate electric buses within the next 5 years? Answer Options Response Percent Response Count 1 (Very Unlikely) 16.7% % 0 3 (Neutral) 33.3% % 5 5 (Very Likely) 22.2% 4 answered question 18 skipped question 2 How likely are you to incorporate electric buses within the next 5 years? 1 (Very Unlikely) 2

8 Fleet Focused Roundtable Survey Results This section asks for a comparison of battery electric buses to a comparable conventional bus in your fleet. On the scales below, please indicate your agreement with the following statements "A battery electric bus can deliver better performance than the conventional buses I am currently using in my fleet." "A battery electric bus can be more reliable than the conventional buses I am currently using in my fleet." "A battery electric bus can have lower maintenance costs than the conventional buses I am currently using in my fleet." "A battery electric bus can have lower fuel costs than the conventional buses I am currently using in my fleet." 1 (Strongly Disagree) 2 3 (Neutral) 4 5 (Strongly Agree)

9 Fleet Focused Roundtable Survey Results Rank the following factors in order from highest (1) to lowest (8) priority when you consider your bus purchases. Total Cost of Ownership Concerns over range capability Concerns over operational costs Charging infrastructure cost Vehicle incremental cost Battery replacement costs Warranty/Service/Support Reliability Reliability: # 1 major Concern Cost of Ownership, Incremental cost and Warranty support of strong concern by almost half Battery replacement cost least concern of all

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