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11 London's Bus Rapid Transit System Public Information Centre #5 Summary Prepared for The Corporation of the City of London by IBI Group and WSP, 2018

12 Comment How will service times work? Will there be peak service changes? After implementation how will consultation continue? How will you start to excite Londoners that oppose the project for the potential benefits? Response During peak hours, the North-and-East corridors are proposed to have a bus every 5 minutes, in each direction. The South-and-West corridors are proposed to have a bus every 10 minutes, in each direction. During off-peak hours, we are planning for buses at least every 15 minutes on both routes, which will be adjusted to match demand over time. After we complete the Environmental Assessment stage, scheduled for Fall 2018, consultation with Londoners will continue. A Communications Plan will be developed for the detailed design process, and following that for the construction process. This Plan will include strategies for public engagement and stakeholder relations. The communications focus will be on providing frequent information and updates to the public throughout construction; working closely with partners and local businesses to mitigate impacts. Will Wi-Fi be made available in shelters and on the bus? It would be great if it could! Can we bring some sample buses to the City to showcase for people? What is going to happen with my parking? What other options are there for parking for residence on King Street? For any expropriation of property that requires a cash payment to the landowners, is that cost part of the $500 million price tag? Or is it a cost that will be relatively small and not important to the overall cost of the BRT? We have been meeting with many Londoners since December, and reaching out through social and traditional media. Some of our other plans to excite Londoners include: Storefront signage outside temporary headquarters on Dundas Signage at transit shelters along RT corridors Wrap a number of LTC buses in Shift brand Advertising inside LTC buses Signage at future Rapid Transit station locations Print advertising g in local print media as well as key government relations trade publications Social media ads Your preference for Wi-Fi service has been noted. Shelter and bus amenities such as Wi-Fi, will be confirmed during the detailed design stage. The bus manufacturer has not yet been determined. The City will look for ways to bring sample articulated buses to London before our Rapid Transit service is in operation. Request sent to City to contact directly. The $500 million dollar cost estimate includes consideration of property acquisition for the BRT Network.

13 Comment We may not be at this stage yet, but I have questions about how fares will work with the rest of the system. Please consider integrating with Presto. I still believe we need to install light rail transit. Will the bus lanes be designed so that rails can be readily installed later? Does the commute time published include the time on the local bus? I only heard vague response to question. I would like to see math used and assumptions to calculate the commute times. Very disappointed in presentation. No information on how local buses impacted when invitation clearly showed bus routes by presentation date. Are there going to be safe storage areas at bus stops for bicycles? When will property acquisition begin along the Wellington Road curve near the park at Wellington curve and heading south to Base Line? Yes, I live in Cedarhollow area Highbury and Fanshawe intersection. Right now, no bus service is running to our neighbourhood. How can I take advantage of the BRT system? As there is no LTC representative here, so no one can give me concrete answer. Response At this time, the City is planning for rapid transit to have the same fare as conventional bus service. As part of Rapid Transit and system-wide improvements, off-board fare collection will be considered. Paying the fare, or tapping your smart card, before you get on the bus saves time at each transit stop. City Council endorsed as a strategic direction the future conversion to LRT technology subject to further review and confirmation through a new business case. This motion was passed May 26, This means the conversion to light rail is beyond the 2034 horizon year of the approved Rapid Transit Master Plan. Approximate travel time savings for Rapid Transit from Downtown to the following points: To Western University 6 minutes To Fanshawe College 7.5 minutes To White Oaks Mall 3 minutes To Wonderland/Oxford 1 minute These travel times on are BRT and do not include travel by the local bus service. These travel times also don t account for the time spent waiting for a bus to arrive. Network-wide transit travel time savings were estimated using the city-wide transportation demand model. The time savings are then applied to the forecasted transit ridership to determine the total transit user travel time savings across the network. For more detail on the methodology, please review the Business Case, available on our website at There will be a mix of bicycle parking, including short-term and long-term options, near BRT stops where space allows. This won t be on the platform, but on the side of the road. At key areas, covered bike parking may be provided, based on cycling demand. Additional bike parking can be added over time. City staff are reaching out to affected property owners. If you would like to request a meeting regarding your property, please contact Jaden Hodgins in the Rapid Transit Office at: jhodgins@london.ca, or London Transit Commission conducts an annual service plan process, which will be integrated with Rapid Transit. The conventional transit service is planned to grow to better serve London, with increased service frequency on routes feeding the rapid transit corridors, and expanding service to peripheral areas of the City not currently served by transit.

14 Comment I still cannot take the bus to the BRT system. When will our now built up area have the bus service? Will the buses start earlier? Will they start more routes to near Nelson Street and Maitland Streets? Today I use LTC and I have seniors pass to use transit. Will this be offered with BRT and other incentives? Where is the money coming from for additional buses to provide BRT? Is it coming out of government funding or taxpayers pockets? Purpose of parking lane on Wellington? CPR crossing needs to be addressed as part of the plan. If tunnel is too expensive along with underpass or overpass, what about an elevated guideway like Richmond-Vancouver, Brisbane? Response If you have suggestions for LTC s Service Plan please ltcserviceplan@gmail.com or call London Transit Commission conducts an annual service plan process, which will be integrated with Rapid Transit. The conventional transit service is planned to grow to better serve London, with increased service frequency on routes feeding the rapid transit corridors, and expanding service to peripheral areas of the City not currently served by transit. gestions for LTC s Service Plan please ltcserviceplan@gmail.com or call 519- The current plan is to operate the Bus Rapid Transit network from 6 a.m. to 12 a.m. (midnight). London Transit Commission conducts an annual service plan process, which will be integrated with Rapid Transit. The conventional transit service is planned to grow to better serve London, with increased service frequency on routes feeding the rapid transit corridors, and expanding service to peripheral areas of the City not currently served by transit. If you have suggestions for LTC s Service Plan please ltcserviceplan@gmail.com or call At this time, the City is planning for rapid transit to have the same fare as conventional bus service. The approved BRT network is expected to cost $500 million dollars (in nominal dollars), which includes the infrastructure and additional buses. The cost to London taxpayers is capped at $130 million, the majority of which will be paid by development charges in support of growth. A portion would be from the general tax base. On January 15, 2018 the Government of Ontario approved a $170 million investment in London s BRT system. The remaining investment will be requested from the federal government. On-street parking exists today on Wellington Street, and will be maintained on two sections: between Queens Avenue and King Street (on west side of road); and, between Simcoe Street and South Street (on west side of road). An elevated guideway still requires infrastructure at ground-level, which would have traffic and property impacts, as well as increased noise with the vehicles travelling overhead.

15 Comment What happens if funds are not committed by the Federal and Provincial governments? What do we do next? This is an option that is not being explored, but is a big possibility as I don t have any sense that our governments are behind this plan. Would like to have individual discussions regarding the detailed design and traffic flow issues in immediate areas with St. Peter s Cathedral and London Towers. What options are in the plan to expand routes? I.e. Oxford Street East right to the airport. I feel cancellation of the tunnel on Richmond defeats your core purpose of rapid if a bus waits for 10 minutes or more for a train. What options can be done in near future? What is shift s relationship to LTC? Who sets shift s budget and management structure? Who does shift report to and how? Is peer review part of the process? How we can make the 2 traffic lane proposal north to south as efficient as possible no Response To mitigate the delays from the at-grade crossing of the CP rail corridor on Richmond Street, the City increased the transit vehicle fleet and made modifications to the operating plan. These changes were included in the Business Case and Rapid Transit Master Plan approved by Council in July On January 15, 2018 it was announced that the Province will commit $170 million to London s Rapid Transit project. The City continues to work with our partners at the Federal level. And we continue to advance the plans for Bus Rapid Transit. Contact information and comment passed onto the City for follow up. Local bus service to the airport will continue from Fanshawe College in mixed traffic. Depending on how the City grows and develops, extension of dedicated transit lanes along Oxford Street East from Fanshawe College to the London International Airport could be considered in future, but that is beyond the scope of our current plans to the year To mitigate the delays from the at-grade crossing of the CP rail corridor on Richmond Street, the City increased the transit vehicle fleet and made modifications to the operating plan. These changes were included in the Business Case and Rapid Transit Master Plan approved by Council in July Shift is the name given to the planning process for Rapid Transit. This project is being led by the City s Environmental and Engineering Services, and the LTC has been a partner in the study since the beginning. In fact, LTC first identified the need for dedicated transit lanes back in The City s Director of Roads and Transportation is directing the planning process for Rapid Transit, working closely with LTC s General Manager. The City retained a consulting team of IBI Group and WSP Global, who are experts in transit and transportation planning and design. The Business Case was reviewed and cleared by the Ministry of Transportation of Ontario experts that review and comment on numerous Business Cases. In addition, we recently hosted a panel of BRT experts from other cities to review and comment on our design plans to date. If Richmond Street from Oxford Street to University Drive maintains one general traffic lane per direction, we can make that lane more efficient by:

16 Comment slowdowns from turning traffic and regular buses. Response Putting Rapid Transit in the centre of the road, making unsignalized intersections and driveways right-in/right-out only. This will reduce conflicts with turning vehicles. This is a typical approach used for many BRT systems in North America. This increases efficiency and safety. Adding left-turn lanes at all signalized intersections Adding right-turn lanes at some or all side streets, which can also be used for local bus stops Using technology like smarter traffic signals to adapt to traffic congestion at different times of the day Additionally, there are improvements already planned on other parallel roads that will help accommodate future north-south traffic within the City. These projects include: Widening Western Road Widenining-Environmental-Assesmnet.aspx Grade separating Adelaide Street from the CP Rail crossing Canadian-Pacific-Railway-Grade-Separation-.aspx Why eastbound across the river between Wharncliffe and Ridout? Why not existing eastbound bridge? (instead of wrong way on a one-way street) What about cycle lanes from Downtown to Old East? TTC at night will let passengers get off the bus between stops to shorten the amount of time they have to walk, as a safety precaution. Is this something LTC has considered or is willing to implement? Using the Queens Avenue bridge between Wharncliffe and Ridout simplifies transit and traffic operations on Riverside Drive and on Queens Avenue. You can read more about the decision-making process in the Rapid Transit Master Plan on our website: In particular, Section documents the downtown network. The Rapid Transit Master Plan incorporated the cycling infrastructure identified in London ON Bikes ( This includes a bike lane on King Street eastbound from Wellington Street to Ontario Street. Where possible, cycling facilities will be integrated along all the rapid transit streets. Note that approximately two-thirds of Bus Rapid Transit stations will be connected by a cycling route. At the London Transit Commission, passenger safety is a top priority. All LTC employees continue to maintain the standards of quality service and concern for our customer s safety. Riders can request a courtesy stop along LTC routes where safety permits, as described on LTC s website,

17 Comment Will arrival times be guaranteed? My current difficulty with LTC is finding arrival times at intermediate stops very unreliable first bus early, second late, so late to work unless I take the earliest bus. Users are estimated to go up by 35% - 23 million to 28 million is only 18%. That s 1% per year. Even if 35% accurate, only 2% increase. If we leave the present system intact how much will ridership go up? Will BRT be a P3 partnership? The private partnership will expect a return/profit on their investment. Who will own/run BRT? Who will cover cost overruns? Will there be other buses on Richmond Street besides BRT? If so, will there be laybys for buses to pull into so as not to block traffic? Will parking along car lanes be impacted? Response Please note that on Express routes, due to their limited-stop nature, Operators will only make courtesy stops in emergency situations. For the Bus Rapid Transit service where buses will operate in dedicated lanes in the centre of the road, it would be unsafe to drop off passengers between designated stops with platforms. One of the main benefits of dedicated lanes for transit is reliability. Buses won t get stuck in traffic and will have priority at intersections, to stay on schedule. We have also heard from Londoners that having real-time arrival information at all Rapid Transit stops is a high priority. We will work to provide this for both the rapid transit and connections on conventional transit service. LTC is also improving their communications, with real-time bus information now available on their website: Under a Business-as-Usual (BAU) scenario, meaning conventional service continues but rapid transit is not implemented, overall transit ridership is expected to increase from 22.4 million in 2015 to 28.4 million in This is an increase of 26.8% over the period with a forecasted increase in population of 77,000. With BRT, overall transit ridership is projected to reach 31.3 million in 2035, representing an increase of 39.7%. Please refer to the Business Case for more details on the transit ridership forecasts, Section 4 Economic Case: The delivery model to design and build the Bus Rapid Transit infrastructure has not been determined at this time. The City is working with provincial agencies to select the appropriate model, including consideration of P3 partnerships. At this time, LTC is planning to operate the Rapid Transit buses, and to maintain the vehicle fleet at their existing facilities. The provision of local transit service on Richmond Street is under review by London Transit Commission. The design options presented in December and January included right-turn lanes that can be used for local buses to pullover and stop, out of the through traffic lane, if Rapid Transit is operating in centre-running lanes. Within most of Downtown London, local bus service will use the same curb-side running dedicated transit lanes and the same bus stops as Rapid Transit. There will be impacts to on-street parking, mostly in the Downtown. A recent parking utilization study indicates there is capacity to absorb the parking that will be impacted by BRT. In addition, downtown parking solutions provide additional parking required for growth are being developed through the Downtown Parking Strategy. We will also develop parking strategies during the construction period.

18 Comment How much will this cost? How much will taxes go up? How will delivery drivers deal with Richmond Street changes? Will Old North Neighbourhood have to deal with an increase in traffic on side roads? Where will parking spots be lost? Response The approved BRT network is expected to cost $500 million dollars (in nominal dollars the amount that would be required at the time when the system is constructed). The cost to London taxpayers is capped at $130 million, the majority of which will be paid by development charges in support of growth. A portion would be from the general tax base. On January 15, 2018 the Government of Ontario approved a $170 million investment in London s BRT system. The remaining investment will be requested from the federal government. Curbside activities, such as deliveries, on Richmond Street will depend on whether transit is operating in centre-running dedicated lanes, or curb-side running dedicated lanes. If transit is centre-running, then deliveries will not interfere with transit, but may cause traffic to back-up, much like today. At the public meeting, you may have seen the detailed traffic microsimulation that we completed for the four Richmond North design options under consideration. The traffic analysis considered a large area to assess trip diversions to other corridors, and a more focused assessment of the specific operations of Richmond Street under the proposed design options. The analysis also considered other planned or potential changes to the traffic network, including: - The widening of Western/Wharncliffe from Platt s Lane to Oxford Street; - The Adelaide rail crossing grade separation; - The closure of Western University s campus to through traffic, notably the University Drive Bridge; and - The changes to traffic lanes resulting from Rapid Transit In summary, we found that traffic impacts for centre-running vs. curb-side transit lanes are similar. We also found that widening Richmond Street from 2 general traffic lanes (1 northbound, 1 southbound) to 4 general traffic lanes (2 northbound, 2 southbound) has a relatively small difference of about 250 cars during rush hour. You can review the information in more detail on our website. Go to And click on Richmond Street North Options and Richmond Row Options (which includes the traffic analysis).

19 Comment What priority will BRT have at signalized intersections? Response There will be a reduction in on-street parking, in particular in the Downtown. There will also be changes to some driveways and the amount of parking available at some properties. The City is working to identify and speak with affected property owners. In general, the Rapid Transit buses will move on the same green phase as other traffic moving in the same direction. Meaning a northbound bus will have a green light at the same time as northbound traffic. There are also ways to provide added priority for buses, called Transit Signal Priority (TSP). This technology can be used to maintain the BRT schedule using: Passive TSP: signals are timed to provide a green wave for BRT vehicles. Active TSP: signals will adjust to give a green light to BRT when behind schedule. At intersections where the Bus Rapid Transit vehicles need to turn, we will implement a transit-only phase, so that all other road users, including vehicles, pedestrians, and cyclists, are given a red light to stop and allow transit to turn through the intersection. How is the pedestrian cross light affected by BRT at Emery Street? What bicycle parking (long-term) will be available for BRT transit users? How permanent is the route? Given that developers may increase density near BRT stations. In addition to the above, investments into City-wide Intelligent Transportation Systems (ITS) will also help to manage existing and future traffic patterns. Smart signals will support shorter commute times and less gridlock for all commuters - on buses, in personal vehicles, on bicycles, and on. These technologies will dynamically adjust for changing traffic volumes, improving travel time reliability and reducing congestion along major corridors. Implementing this system will move London s traffic system into the 21st Century through smart traffic cameras that see and respond to traffic as it happens and coordinates information through a central high-tech hub. The existing pedestrian crossing on Wellington Road at Emery Street will be removed following implementation of rapid transit. In its place, the intersection with Whetter Avenue immediately to the south will be converted to a signalized intersection, and can accommodate these pedestrians. There will be a sufficient mix of bicycle parking, including short-term and long-term options, at BRT stations where space allows. Parking may be covered and located at the station. At stations that are constrained for space, parking could be provided nearby with directional signage. The routes were approved by Council at its meeting on July 25, 2017.

20 Comment How about installing ramps and raised platforms at the stops to enable level boarding onto the buses? I know the buses can knell down but this would save time. What kind of education do you plan to explain the benefits of Rapid Transit so that more people will take the bus and get out of their cars? We need fewer cars on the streets for this to work. Will the #6 bus still run? Appears to be redundant now. Why no curbside running options? How will traffic on High Street and Ridout be impacted? *requested a response by * Response Rapid Transit vehicles will be accessible, and station areas and platforms will be designed and built to meet accessibility standards. For more information on LTC s specialized services, please visit Note that for the majority of the BRT network, roads will be widened to add dedicated transit lanes. Traffic operations will also be optimized using smarter traffic signals that can adapt and better manage congestion. And without the option of more reliable transit, more people will drive and add more congestion to the City s already busy streets. Please check out the SHIFT website ( for information on the benefits of BRT. The conventional transit service plan is under review by LTC. A strategy was developed in 2016 to examine what might happen to existing routes, and this is being updated based on the approved BRT network. You can review the strategy here: Curbside running options were developed for 4 areas: Richmond Street, north and south of Oxford Street; Oxford Street West between Platt s Lane and Wharncliffe Road, and Wellington Road between Base Line Road and Bradley Avenue. Comment sheets were provided for each asking for the public s preference on these design options. You can review the design options on our website: Also, within most of Downtown London, the BRT lanes are curb-side running, which will also be used by local bus service. We do not anticipate significant changes to traffic demand on High Street, as fourlanes for general traffic will be maintained on Wellington Road. The design also maintains two-lanes for general traffic on Ridout Street from Queens Ave to King Street. Who is going to pay when businesses are closed during construction delays and cost overruns? Will anyone contact us personally as our home will be directly affected? As part of the construction planning, the City will be striving to minimize impacts to businesses as much as possible. Especially on this large-scale BRT project, the City will be making special efforts and communication plans to minimize impacts to businesses and the public. The City will be offering some more one-on-one meeting times with affected property owners to discuss impacts in more detail and potential property acquisitions. If you

21 Comment (In comments she noted her home was just south of the s-curve on Wellington) Where are the City maintenance going to put the snow? Are we going to have diesel buses or hybrid buses or electric buses? No mention of connectivity to rail or airport improvements. How come a city representative never contacted me about expropriation of my property? When will a decision be made on centre vs. curb lane use be made? Also, why use one way streets in the wrong direction? (King west of Wellington and Queens Avenue west of Ridout) Which option will be chosen? What happens with construction in single car lane areas? When construction would begin for different areas, what would happen to properties where houses are removed? How and when property financial impacts would occur, and how different scenarios would work? How congestion will be handled at areas like Richmond and Oxford? Response have concerns about your property please contact Jaden Hodgins at the Rapid Transit Office to arrange a meeting. The BRT team has met several times with City maintenance staff who are working to develop a snow clearing strategy for the BRT lanes and platforms. The vehicle fleet specifications have not been defined yet. However, the vehicle cost estimate in the business case was increased to cover the potential purchase of electric buses, per Council s direction. The Full Bus Rapid Transit network could be expanded in the future with further study, including extending Rapid Transit service in dedicated lanes along Oxford Street East from Fanshawe College to the London International Airport. The City will be offering some more one-on-one meeting times with affected property owners to discuss impacts in more detail and potential property acquisitions. If you have concerns about your property please contact Jaden Hodgins at the Rapid Transit Office to arrange a meeting. The recommended preliminary designs for the BRT network will be presented at the upcoming Open Houses between February 28 and March 3, Visit ( for more information. The recommended preliminary designs will be brought to City Council in April 2018 for approval by the project team. The recommended designs for the BRT network will be presented at the upcoming Open Houses between February 28 and March 3, Visit ( for more information. Prior to starting construction, detailed Travel Demand Management plans will be developed, which will include both city-wide and local strategies to address the needs of all road users, as well as managing access to side street and adjacent properties. You can read more about these strategies in the Rapid Transit Master Plan, Section 4.3: /LondonRTMP_Chapters4to8.pdf? The implementation plan is being refined, and coordinated with other planned construction projects across the City. Initial suggested phasing is to start with the East corridor in 2020, followed by North, South, and finally West corridors. Each corridor will take 2 or 3 years to build, with some overlap as different segments are constructed.

22 Comment Would like more information on the connecting routes that are currently proposed. BRT is great, but what of non-brt routes? What improvements will come to those routes? Will there be push to smart card system more widespread? Is there any way up speed up BRT construction? Response You can find more information for affected property owners on the website at: /ShiftFAQ Property.pdf? City staff are reaching out to affected property owners. If you would like to request a meeting regarding your property, please contact Jaden Hodgins in the Rapid Transit Office at: jhodgins@london.ca, or In general, routes that connect to BRT stops will be refined to reduce overlap and increase the frequency of buses. Overall, transit service hours will increase by 35% system-wide. The conventional transit service plan is under review by LTC. A strategy was developed in 2016 to examine what might happen to existing routes, and this is being updated based on the approved BRT network. You can review the strategy here: In general, routes that connect to BRT stops will be refined to reduce overlap and increase the frequency of buses. Overall, transit service hours will increase by 35% system-wide. The conventional transit service plan is under review by LTC. A strategy was developed in 2016 to examine what might happen to existing routes, and this is being updated based on the approved BRT network. You can review the strategy here: At this time, the City is planning for rapid transit to have the same fare as conventional bus service. As part of Rapid Transit and system-wide improvements, off-board fare collection will be considered. Paying the fare, or tapping your smart card, before you get on the bus saves time at each transit stop. The Rapid Transit Master Plan included a Quick Start concept to identify and make infrastructure improvements in The City is reviewing this concept, in consideration of other changes such as LTC route changes in support of Dundas Place. As a citizen of London who supports transit and thinks you have a good plan, how can I help educate anti-transit people? There is a loud online voice against transit, but I think they are misinformed. I struggle to figure out how to inform people with correct information, Thank you for your comment and offer to help. There is a lot of information on the SHIFT website ( and you can follow us on The next round of public meetings will be held February 28 to March 3, check our website for times and locations. You could encourage people to come out to a meeting, or look at the materials from the December and January events, which are available here:

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74 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, December 11, :21 AM Marianne Alden FW: Bikes and BRT From: Sent:Saturday,December9,201712:18PM Subject:BikesandBRT Dear Ms. Ramsey, I attended this morning's BRT session at the Central Library, and was impressed with how you handled the angry questions from old grumpy white guys who can't see the forest for the trees as they complain about traffic. I'm generally supportive of transit, and like how your team has implemented the project so far. I had a brief look at the boards before heading out to open my shop, and nothing stood out as crazy w.r.t. motorized transport on the diagrams. The glaring omission in my mind is with respect to bikes. In every other city where new surface rapid transit is implemented (Calgary's 17th Ave East BRT, Red Line West Blue Line LRT, or Southeast Green Line LRT projects, for example), parallel protected bike lanes have been built as part of the project. The reason for doing so is twofold: 1) its relatively easy to fold active transportation into an existing major and transformative right of way project, and 2) it keeps bikes off the busway. If the BRT system is built as-is, without question it will be the best piece of bike infrastructure in the city. Comfortable separated lanes, free of amateur motorized vehicle drivers, that actually go to important destinations: what could be better? You've done the bike community an amazing service! Bikes are the future of urban mobility, as has been demonstrated in The Netherlands for forty years, where 70% of people ride a bike every day, and is currently being demonstrated in Toronto, where 30% mode share has been achieved in inner city neighborhoods, Vancouver where 50% of trips are by bike, foot, or transit. London isn't any bigger than inner city Toronto. The economics of bikes are far stronger in the long run, and it's only a matter of time before they are widely adopted in Ontario too. Would you be willing to sit down with me to talk about how bikes could be incorporated into the BRT design? They are far more than a "last mile" tool, in a small city that is bikeable to virtually everywhere in 20 minutes, and I think not incorporating bikes into the design at this moment will be looked at as an enormous missed opportunity 10 years down the road. I'm a couple blocks away on and it's not our busy season. I can come to your office, you're welcome to come here to chat, coffee is on us. I'm here until December 23, gone for all of January, hope we can find a time to connect. Cheers, 1

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76 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, December 11, :21 AM Marianne Alden FW: Ways to improve OriginalMessage From: Sent:Saturday,December9,20171:25PM Subject:Waystoimprove TherearesomanydiverseopinionsandneedsregardingLondon stransportationsothiswillbeahugetasktomeet everyone sneedwithlimitedresources. Background:asLondonhasexpandedovertheyearsthereseemstobeanarrowvisionwhatitwilllooklike2030years downtheroad.wedon thaveagoodtrafficflownorhaveweattemptedtomeetalltheneedswithverylimitedspace Firstthingsfirst: TherearethreemodesofTransportationtolookat 1)automobiles/buses 2)bicycles 3)pedestrians Trytoapplyinnovativepractices. 1)busstopsonmajorroutes:createspacesatbusstopsforbusestopullintosotheflowoftrafficisnotimpeded 2)pedestrian4waycrossings:sooftenpedestrianscrossingatlargeintersectionsholdupanytrafficneedingtoturnat thesameintersection.letthepedestrianshavetheirowntrafficsignalsandflowfirst.thennopedestrianmovement whentrafficiscrossingintersections. 3)advancedlights:studyingthetrafficflowincertainareasshowsanincreasingnumberofcarsturningleftforadvanced lights.theaveragelightallowsamaximumof5carstoturnwhentheremaybe15pluslinedup(andthoselinedupare nowstoppedinthemaintrafficlaneasthereisnospaceinthelefthandturninglane).thencarscontinuetoturneven againstyellowandoftenredlightsoncetheadvancedhasstopped.again,theresultsarethisimpedestheothercarsin theoppositedirectionhavingadequateuseoftheiradvancedgreenlight.thishabitisgettingworseandworse. Increasethetimeforadvancedlightsandspeedupthetrafficflow. Trysimpleinnovativesolutionsfirst. Makestreetsnorthandsouthonewaystreets. ExampleColborneflowingnorthtosouth.Waterloosouthtonorth. Othercitieshavedoneit Spendthemoneywisely. Weareasmallcitywithadyingdowntown. Why?Everyoneknows Pleasemakesomesmarterdecisionsandthinkthroughhowthiswillworkforeveryone 1

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78 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, December 11, :22 AM Marianne Alden FW: BRT From: Sent:Sunday,December10,20178:12AM Subject:BRT As residents of London, we have some questions and concerns of the proposed BRT system and would like clearrifacation on these items. How do you justify spending over 1 million dollars to save 1 minute on a destination trip? How is the BRT going to benefit someone who lives in Hyde Park and works at Wonderland and Southdale? How is the BRT going to improve traffic congestion on Commissioners, Wonderland and Highbury just to mention a few? How is the BRT going to benefit workers trying to get to many industries in the early morning or later at night? How is the BRT going to increase ridership? We live within eyesight of the current bus hub at Wonderland and Viscount and notice most buses are at best are half full other than early morning and later in the afternoon? How is the BRT going to improve traffic flow on Richmond with the train tracks and traffic lights? We feel that this money could be spent on a better traffic light control system, railway overpasses, improved bus stop pull offs and additional bus routes for far less money. Sincerely 1

79 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, December 11, :22 AM Marianne Alden FW: Public Feedback - Shift MTG - Dec 9 Library From: Sent:Sunday,December10,201712:50PM To:Shift<Shift@london.ca> Cc:Ramsay,Jennie<jaramsay@London.ca> Subject:PublicFeedbackShiftMTGDec9Library ShiftTeam; PleaseconsiderthispublicfeedbackwitharequirementtopostasarecordundertheFreedomofInfoAct fromyourteam'smeetingdec9/17@thelondoncentrallibrary. AllthesecommentsandrecommendationsaredirectlyrelatedtoSHIFToptionsonthenorthcorridorfrom OxfordtoU.W.Ogates; Feedback&Comments(AsaWARD6NorthEndResident) 1. Ipreferthatthiscorridordesignberestrictedtofour(4)lanes2BRT2vehicles.Thisisfortwo(2) importantreasons1stthatthehistoricambianceonrichmondstreetisbettermaintainedasthisisa hugeassettothecityand2ndthatthesix(6)lanesarenotconsideredanywayfromoxfordstsouth sothetrafficwillbottleneckatoxfordgoingfromuwogatessouthtodowntown.whyevenconsider 6lanesinthisNorthCorridoristhisdesignparameterisnotmaintainedthroughthefullcorridor, RichmondnorthgoingsouthwouldjustbecomeaDVPtypeparkinglot. 2. Ipreferthatofthesefour(4)lanes,thattheBRTlanesberestrictedtotheoutsidelanesandvehicle trafficontheinsidelanes.thisdesignoptionispreferredforthefollowingreasons,1stthatibelieve thisdesignis"safer"forbothtransitridersanddriversasthereisless/zerointeractionopportunity tomixtransitriderswithvehicletrafficbycrossinglanes.ihavezeroconfidenceasadriverthatshift Passengersbothloadingandunloadingfromstationsinlocatedinthemiddleoftheroadwillactually waitforthesafesignaltocrosstoorfromthesidewalk.thesecondreasonisthisdesignoptionwill assurethatunauthorizedvehicleswillnotbecasuallystoppinginthebrtoutsideonlylanes asseverefineswillbelevied(fedextaxisuberlawncarecompaniesetc).wedonotwantto repeatthedesignerrorsthecityoflondonmadewithalltrafficflowwiththeluxbuildingonnorth Richmondwheretheyownthesouthboundlaneinfrontoftheirbuildingduetovehiclesstopping50 %ofthetimeidrivebythere.ifvehicletrafficisrestrictedtooutsidelanesyouwilldonothingto prevent/restrict/finevehicleswhichcasuallystopsobrtgetsassignedhere. 3. IbelievethattherewillbelessvehicletrafficinthisnorthcorridorduringtheweekdayswithUWO stronglysignalingthattheircampuswillbevehiclefreeoverthenextfewyears.thisfurthersupports thefour(4)lanedesignoption. 1

80 StrongRecommendation(s) TheCityofLondonshouldnotstartanymajorconstructiononthisNorthCorridorforShiftorutilities movesuntiltheunderpassatthecprtracksonadelaidestiscomplete.ihavelivedthroughjust AdelaideStconstructionbeforeandthisturnedOldNorthneighborhoodsintorushhourracetracks.DoingbothRichmondandAdelaideconcurrentlywilltriggerabsolutewaronCityHall. IwouldstillliketheShiftTeamtoevaluateafive(5)laneoptionfortheNorthCorridor2BRToutside lanes3vehicletrafficinsidelaneswithdirectionshiftsonthedirectionofflow(northorsouth)on theextra(centrethirdlane)basedontimeofdaypermyprevious request.thisdesign" standard"istriedtestedandtrueinothermajorcities(bothbridgesandmajoraccessroads)andi donotknowwhyyourteamisignoringthisasadesignoption. Iwouldbothrecommend/endorse&fullysupporttheShiftTeam&theCityofLondonmoving forwardwiththepreliminarydesigninclusionofqualifiedautonumousvehiclesusingthebrtonly lanesunderthesamedesignrequirements&parametersasthebrtanddothisnow.besticansee theselaneswillbeonlyabout10%utilizedwithbrtonlytrafficandwearespending$500millionin capitalforthisletotherqualifiedvehiclesusethisassetandleasethemtherightsasarevenue streamtooffsetmaintenanceanddebtretirementcosts.thisrecoappliestoallbrtroutes. 2

81 Hailey McWilliam From: Ramsay, Jennie Sent: Monday, December 11, :40 PM To: Cc: van Holst, Michael; Hodgins, Jaden Subject: RE: BRT meeting Saturday December 10/17 Jennie Ramsay, P.Eng From: Sent:Sunday,December10,201710:51PM Subject:BRTmeetingSaturdayDecember10/17 I briefly attended this meeting arriving as the presentation was in progress. I and others had to stand for lack of seating. I think whoever plans these meetings should ensure adequate seating space is available. 1

82 I viewed the updated plans for Wellington Road south of the bridge and see that the proposal for either side or middle BRT lanes will necessitate removing a large number of trees and houses. It appears as though my house will be removed as I live at. It looks like the sidewalk comes to my front steps. Therefore, because I am 76 years now and I would like to know if there are plans for expropriation of my property. Will you please tell me who I should be communicating with directly so I can decide what I need to do for my future living. Thank you. 2

83 Hailey McWilliam From: Sent: To: Cc: Subject: Hodgins, Jaden Monday, December 11, :03 AM Shift RE: BRT Hello Thankyouforyour aboutBusRapidTransit. BasedonthecurrentconceptualdesignoftheBRTcorridoronWellingtonRoadbetweenSouthdaleRdandBradleyAve, therearenopropertyimpactstoanyofthepropertieson.so,no,youwillnotloseanyofyourproperty duetothebrtproject. Asfarasthetrafficnoisewallgoes,anoiseassessmentwillbecompletedaspartofthedetaileddesignoftheBRT project.thenoiseassessmentwouldthenidentifyanyrecommendednoisemitigationmeasures(e.g.noisewall),which wouldthenbeconstructedalongwiththebrtproject.thedetaileddesignstageofthebrtprojectisanticipatedto startin2019,andconstructionalongwellingtonroadistentativelyscheduledfortheyears (busrapid TransitMasterPlan,section9.5.2).Pleasenote,however,thatthesetimelinesarecontingentonfundingapprovalsand thefinaldeliveryplanforthebrtproject. Shouldyouhaveadditionalquestions,pleasedon'thesitatetocontacttheBusRapidTransitprojectteamat Bestregards, JadenHodgins,EIT EngineerinTraining,RapidTransit Environmental&EngineeringServices CityofLondon 300DufferinAve.,P.O.Box5035 LondonONN6A4L9 P: OriginalMessage From: Sent:Sunday,December10,20175:40PM Subject:BRT Iliveon MybackyardbacksontoWellingtonrdbetweenSouthdaleandBradley.Wewanttoknowifwearegoingtolosesome ofourproperty.wealsowanttoknowwhenatrafficnoisewallwillbebuilt.sofarnoonewillanswermyquestions. SentfrommyiPhone 1

84 Hailey McWilliam From: Sent: To: Subject: Brian Hollingworth Monday, December 11, :00 PM Marianne Alden FW: BRT From: Sent:Sunday,December10,201711:59PM Subject:BRT Dear Mr. Hollingworth, It is disappointing that the consultation about this is only about design and not about whether it should be done at all. If the project is forced on Londoners, I appeal to you to reconsider the obsession with the (north) Richmond Corridor as the logical place to locate this BRT. This corridor was chosen based on a little publicized survey which was answered by under 500 city residents, 18% of whom picked Richmond. I didn t know about the survey (no letter was sent to homeowners), and if respondents were asked to choose between routes for LRT/BRT (rather than to respond to whether it is necessary at all), the 18% may well have consisted of people in other neighborhoods who didn t want it in their area. That 90 London residents wanted BRT on Richmond is not a basis for saying that the public has been consulted on this route. I write as someone who uses the bus. There are three overriding reasons why there should be no BRT on Richmond. 1. In a city otherwise dominated by box stores and strip malls, Richmond Row is the only area that has boutique shopping and good restaurants. BRT and the widening of Richmond south of Oxford will ruin Richmond Row. 2. Old North is a heritage area. BRT on Richmond will drive traffic (including trucks) onto the adjacent northsouth streets, further degrading the neighborhood, which is already contending with developers who want to build student housing (even as the province has capped enrolment at places like Western to redistribute it to the North). 3. Most importantly, the city has not thought through whether BRT on Richmond will even work as well as the current array of buses, which serve the area well, except for LTC's cancellation of buses, which can lead to long waits. BRT will not be significantly faster than the current system because it will still have to stop at traffic lights. Moreover, in order for the single BRT to proceed unimpeded down its dedicated lane, there has to be only one bus route instead of the 6, 13, 106 and 90 all going up Richmond to the University/Masonville, and the 1, 4, 21 and 104 going up and down Richmond part of the way. The capacity of this single route will be LESS than that of the current buses serving the area. Unless the BRT is to be the length of a train, 8 of these buses per hour (this figure has been mentioned as what the university will allow) will provide one third of the capacity of the present buses. If the BRT doesn t go through the campus, that also leaves the problem of how to get from one end of the campus to another. Given how crowded buses to and from the university can be, those getting on south of the university or transferring from feeder lines 1

85 probably have no chance of getting on to the bus at all. Moreover, in order to be rapid, this bus will have to have fewer stops than the current buses. This is a significant hardship for older or disabled or even slightly disabled people, especially in winter weather. Altogether a Richmond BRT, with diminished carrying capacity and fewer stops, will be so inconvenient that people will not give up their cars. And that will simply drive the cars onto adjacent streets. I say that as a non-driver who takes the bus, but as a realist. FRSC Distinguished University Professor Canada Research Chair in English and Theory University of Western Ontario (ed.) William Godwin, Mandeville (Broadview Press, 2015) For full publication details, click here 2

86 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, December 11, :22 AM Marianne Alden FW: Bus Rapid Transit From: Sent:Sunday,December10,20178:28PM Subject:BusRapidTransit I received a message saying we could post comments on the BRT until Dec. 12th. However, since I don't belong to FAcebook or Twitter, I see no way to post my comments. There is a button saying "create an account" and when I press it all that comes up are people's comments, but no way of signing in. I am therefore submitting my comments by e mail: While I am not in a position to speak to the need for BRT in other areas of the city that are more remote from downtown, I want to question the fetish that city planners seem to have about Richmond Street. BRT on Richmond is a looming disaster. This corridor was chosen based on a little publicised survey which was answered by under 500 city residents, 18% of whom picked Richmond. I didn t know about the survey (no letter was sent to homeowners), and if respondents were asked to choose between routes for LRT/BRT (rather than to respond to whether it is necessary at all), the 18% may well have consisted of people in other neighborhoods who didn t want it in their area. That 90 London residents wanted BRT on Richmond is not a basis for saying that the public has been consulted on this route. I write as someone who uses the bus. There are three overriding reasons why there should be no BRT on Richmond. 1. In a city otherwise dominated by box stores and strip malls, Richmond Row is the only area that has boutique shopping and good restaurants. BRT and the widening of Richmond south of Oxford will ruin Richmond Row. For what? To take people from the Old North to Whiteoaks strip mall (which one can already do via 90 Express if one wishes). 2. Old North is a heritage area. BRT on Richmond will drive traffic (including trucks) onto the adjacent northsouth streets, further degrading the neighborhood, which is already contending with developers who want to build student housing (even as the province has capped enrolment at places like Western to redistribute it to the North). 3. Most importantly, the city has not thought through whether BRT on Richmond will even work as well as the current array of buses, which serve the area well, except for the easily remediable contingency that the LTC seems periodically to cancel buses, leading to long waits. BRT will not be significantly faster than the current system because it will still have to stop at traffic lights. Moreover, in order for the single BRT to proceed unimpeded down its dedicated lane, there has to be only one bus route instead of the 6, 13, 106 and 90 all going up Richmond to the University/Masonville, and the 1, 4, 21 and 104 going up and down Richmond part of the way. The capacity of this single route will be LESS than that of the current buses serving the area. Unless the 1

87 BRT is to be the length of a train, 8 of these buses per hour (this figure has been mentioned as what the university will allow) will provide one third of the capacity of the present buses. If the BRT doesn t go through the campus, that also leaves the problem of how to get from one end of the campus to another. Given how crowded buses to and from the university can be, those getting on south of the university or transferring from feeder lines probably have no chance of getting on to the bus at all. Moreover, in order to be rapid, this bus will have to have fewer stops than the current buses. This is a significant hardship for older or disabled or even slightly disabled people, especially in winter weather. Altogether a Richmond BRT, with diminished carrying capacity and fewer stops, will be so inconvenient that people will not give up their cars. And that will simply drive the cars onto adjacent streets. -- Distinguished University Professor Canada Research Chair in English and Theory University of Western Ontario (ed.) William Godwin, Mandeville (Broadview Press, 2015) For full publication details, click here 2

88 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, December 11, :43 AM Marianne Alden FW: Regarding BRT Route From: Sent:Monday,December11,201711:43AM Subject:RegardingBRTRoute Ifeelthebiggestproblemgoingforwardistherearenotenoughbusesontheroadrightnow.Weneedto increasethenumberofbusesontheroadjusttomakethingseasyandaccessibleforeveryone.thatmeans busesgoingeast,limitingtheamountoftimeonestandsatabusstopduringthedaytoget downtown.dundasisabusyrouteandyettheyhaveonlylimitedthetimeduringrushhourtraffic.since Dundasisahightrafficarea.There'snoexcusewhythetimeittakestowaitforabuscan'tbe15minutesper bus.rightnowthecityisjustcuttingcornerswithbusestomakeeveryareaaccessibleoreithercutting costs.whenthecityisplanningabrtthereneedstobeahappymediumandidon'tfeelthereis.another thingthesepeoplewhospeakupandsaywedon'tneeditperiodarejustoblivioustowhat'sgoingon.they aretheverysamepeoplewhoonlyridethebusmaybeonceortwiceayeartodosomething.theyarenot dailyriderssotheynonothingabouthowbusythiscityisactuallygettingsolisteningtothemisjusthokey pokey.listeningtotheuniversitystudentsandcollegestudentswhoaretryingtogettoschooltowritean examisthemostimportantthing.theyknowhowbusytheroutesareandpackedthebusesarethatthey knowmorethanthepeoplewhoactuallyridethebusonceamonthoryear.theonlyreasonwhysome seniorsdon'twantbrtisbecauseit'sgoingtocostalotofmoney.buttheydon'tunderstandwhat'sgoingon onourroads.takingthemforarideonaltctourbusduringrushhourtrafficibelievewouldchangetheir wholemindonhowbusythecityisactuallygetting.gettingoutonthebusandseeinghowbusyitisisgoing toshowthemthattheyarewrongandtheyoungerfolksofthiscityareright. Sincerely, 1

89 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, December 11, :22 AM Marianne Alden FW: BRT Wellington OriginalMessage From: Sent:Sunday,December10,20178:23PM Subject:BRTWellington Hello IamabusinessowneralongthewestsideofWellingtonRdbetweenWilkinsStandSouthdale. AlongthisstretchrightfromCommissionerssouthwardthereisampleroomtoaddanylanesneededtooffera Curb LaneBRT asthereisonlyafirestationentrancewhichneedsaleftturnaccess,acitytouristcentreandaaccessto ParkwoodHospital,3entrancesontheeastsidethatwholeway.Therecannotbeacurbinfrontofthefirehall regardlessstoppingleftturn,sobeingwedohave2optionswhywouldweevenconsideraoptionwhichwouldcutoff allnorthboundtrafficfromenteringthebusinessesalongthethatroute?iaminfavourofdoingthingstothecityto helpitgrowandpossiblydrawmorepeopleintobehere,onlyifwheretherearechoicesthatdonothurtyourlocal businesswhenitdoesn tneedto.evenifyouloseabitofperformancewiththebrtalongthisstretch, whichihaven t seennumbers itsurebeatsstarvingyouralreadyinplacesmallbusinesses.what sthesenseindrawingpeopleinwhen youcouldforcesomeoneout?ican timagineseeingforsalesignsalonglondon sgatewayasapositivesightforour visitors. Onefurthertopicinregardstothis,I'vebeenenteringandexitingmyparkinglotfor30yearsontoWellingtonRd.Ican t evenimaginehundredsorthousandsofcarsattemptinguturnsonwellingtonroaddaily,thataloneisnothingshortof crazy!wejuststartedpayingforredlightcamerasinaattempttomakethatbusyandfastroadatouchsafer,i dmuch ratherhavetheoddcarsneakthroughayellowlightthanuturnswherepeoplearetraveling80kph. Thankyouforofferingaspottovoicemyconcern Let sdothisbrtthingcorrectfromthestart,wherewehaveoptionslet susethem.pleasedonotalwaysthinkwhatis thebestthingforthebrt,wewereherefirst.notturningmyheadtothisidea,justmakingsureit swellthoughtoutfor everyone. Regards SentfrommyiPad 1

90 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Tuesday, December 12, :48 AM Marianne Alden FW: Received From: Sent:Monday,December11,20177:25PM Subject:Re: Received understanding that these day..public feedback, whether idea sucks or not, or majority of people think its a awesome, amazing, etc, idea..is readily available on the social media networks. Thats where most express their ideas. since its IBI is running the show & tell & sell to the city this program, whether the public needs or wants it or not remains undecided. If you travel the streets in question..adding EXTRA or day tripper buses...at BUSY times of the day has been in use for LONG time. Have you consulted with LT! LT has always been on the low end of the money totem pole since the beginning. Similar to the cops & fire dept. I am attending the Oakridge display, weather pending. Curious to see what the boys from T.O. really want. On12/1/201712:04PM,Shiftwrote: ThankyouforcontactingShiftRapidTransit,yourinputisimportanttous.Wewillreviewyour comments,andifyour containedaquestionthatrequiresaresponse,wewillgetbacktoyouas soonaspossible.pleasenotethatquestionsofatechnicalnaturemayrequirealongerturnaroundtime. JoinustheweekofDecember11thforourPublicInformationCentre(PIC)#5.Pleaseseetimesand locationsbelow. Downtown December9 th 9am noonand1:30pm 4:30pm East December12 th 2 6pm AeolianHall West December13th5:30 8:30pm OakridgeSecondarySchool North December13 th 6 9pm IveySpencerLeadershipCentre Downtown December14th11am 2pm CentralLibrary South December14th5 8pm FourPointsbySheraton Wewanttohearfromyou.Yourcommentsandquestionswillguidethepreliminaryengineeringdesign andhelpusdeliverthebestrapidtransitnetworkforlondon. WhatlocalissuesneedtobeconsideredalongtheestablishedRapidTransitcorridors? 1

91 HowcanwebestintegrateRapidTransitstationswithinexistingneighbourhoods? Whatquestionsdoyoufeelwestillneedtoanswerinmoredetail? CheckoutthecompleteRapidTransitMasterPlanunderShiftResources.Hardcopiesareavailableat CityHall,theLTCdowntownofficeandLondonPublicLibrarybranchescitywide.Wealsoencourageyou tovisitthefrequentlyaskedquestionssectionofourwebsiteathttp:// DoyouwanttoreceiveupdatesfromSHIFT?Youwillbeautomaticallyaddedtoourmailinglist.Ifyou UndertheMunicipalFreedomofInformationandProtectionofPrivacyAct,unlessotherwisestatedinthesubmission, anypersonalinformationincludedinasubmissionwillbecomepartofthepublicrecord. -- 2

92 Hailey McWilliam From: Sent: To: Cc: Subject: Hodgins, Jaden Monday, December 11, :36 AM Scott Sutherland Shift RE: Booking a meeting with BRT project team Hello ThankyouforreachingouttotheBusRapidTransitprojectteam.Wecancertainlysetupanindividualmeetingto reviewthepotentialimpactsofthebrtprojectonyourpropertieslocatedat MeetingtimesarebeingofferedattheCityofLondon'sRapidTransitoffice,whichislocatedat251DundasStreet(same buildingasthecentrallibrary).whenenteringthebuildingoffdundasstreet,ourofficeislocatedtoyourright, oppositethenewcbcoffice. Currentavailablemeetingtimesare: * Wednesday,December13,2017between1:00p.m.and4:00p.m.,or * Wednesday,December20,2017between1:00p.m.and4:00p.m. Ifthesetimesdonotworkforyou,wewillbeofferingadditionalmeetingtimesinJanuary2018.Pleaseletusknowyour preferredmeetingtime,andwewillgetthisbooked. Also,thePICmeetingthisWednesdaywillbeagreatopportunitytodiscusspotentialpropertyimpactswiththeRapid Transitteam. Bestregards, JadenHodgins,EIT EngineerinTraining,RapidTransit Environmental&EngineeringServices CityofLondon 300DufferinAve.,P.O.Box5035 LondonONN6A4L9 P: jhodgins@london.ca OriginalMessage From: Sent:Saturday,December9,201710:10AM To:Shift<Shift@london.ca> Subject:BookingameetingwithBRTprojectteam Hello, WereceivedyourcommunicationonthepotentialimpactonpropertyownersalongtheOxfordStreetWestBRT.My wife andiown,whichmakeupthenortheastcornerof intersection.lookingattheconceptualdesignitappearsasthoughthenewsidewalknowcutsintothesouthedgeof bothbuildings. 1

93 WearegoingtobeattendingthePICthisWednesday.Wewouldalsoappreciatetheopportunityofanindividual meetingwiththeteamtodiscussthepotentialimpactofthisprojectonourbusiness.thankyou! Sincerely, SentfrommyiPad 2

94 Hailey McWilliam From: Sent: To: Cc: Subject: Attachments: Ramsay, Jennie Monday, December 18, :26 PM Shift Beecroft, Heather; Marianne Alden FW: TOMORROW image018.jpg; image005.jpg; image006.jpg; image009.jpg; image011.jpg; image015.jpg; image017.jpg; image022.jpg; image028.jpg Jennie Ramsay, P.Eng From: Sent:Tuesday,December12,201710:38AM Subject:TOMORROW HiMr.Mayor IwasgladtoattendtheSaturdaymeetingattheLibrarywheretheBRTwaspresented.TheexplanationthatLondonis tryingtoattachtoalargeamount ofexternalfundingmakesgreatsense.tryingtogetthebadlyneededroadrepairsmadeandnewconstructiondoneis alsolaudable.thesystemimprovements fortrafficdesignisgreat.adoptionofnewcleanertechnologyiswonderful.changingtherulesoftheroadtoimprove trafficflowissound.londonneeds 1

95 investmentintrafficinfrastructure,roadsandpublictransitbutitdoesnotneeddedicatedtransitlanestoaccomplish this.theplanisgreatwiththe exceptionofremovingcapacityfromtheroadwaysandcitydesignthatwearestuckwith.othercitieshave accomplishedintegratedtravelwithoutremovingcapacity fromtheirstreetswithgreatsuccess.atatimewhenridesharingandthespectreofautonomousvehiclesisgrowing removingcapacityisamistake. Otherjurisdictionshavechangedhowpublictransitintegratesintotheoverallmovementofpeopleandgoodswithout losingcapacity.wecanaswell. AdedicatedbuslaneinLondonisnotneededandisnotaneffectivesolution..Thebusescanonlytravelasfastasthe speedlimit,theyhavetostopattrafficlights andobeytherulesoftheroad.removingunneededstopsforexpressvehicles,eliminatingturningandothertraffic stallingproblemswillmovepeoplelongdistancesquickly. TheEuropeanexamplesofsubwaysandLRTworkswellbecausethecitiesaredenselypopulatedandweredensely populatedwhenlondonwasafrontiertown. Mostofthosecitieshadfeudallordswithlargetractsoflanddedicatedtobroadthoroughfaresandlargeareasforhorse andbuggytraffic.manysadlyhave beenbombedandrebuiltwiththefutureinmind.atthesametimelondonwasawinterfrontierplacewiththecar beingourtransportation.themainstreets werenevergrandandconsequentlywedonothaveroadallowancesfordedicatedlanesnoristhisasolution. MostcitiesinEuropehadacentraltrainstationwhichhasevolvedtobethemaindistributionplacenowforintercity rail,subwayandbusservices.theselarge structuresnowhavefoodservice,shopping,officesandmanyamenitiesthatlondoninlackinginthecore.mostof thesestructuresweregrandasourceofcorporate,stateandcivicpride. Afteryearsofneglectmostoftheseareundergoingarenaissance.Londonhasnothinginthecore.Sotearoutaderelict blockanddosomethingtocreateasolution todowntownblight,lackofservicesandcreateourownrenaissance. IhadtheprivilegetotravelalotinEurope,China,JapanandmostrecentlyinSingapore.Singaporeisacitystatewhich makeslondonandeventorontolook likeapoorlydevelopedandplannedcities.theyhavefabuloustransportationwithcleanhighqualityservices.theyrun theirbusesproperlynotstoppingateverycorner. ThecombinationofExpressandlocalservicesmakesinfinitesense.Theyareusingthelatesttechnologyonthe roadwaysandintheiroperationsaswell. Asacitytheydonottoleratethedefacingofpublicpropertyandpedestriantrafficwhichinterfereswithtrafficflow.The storieswehearaboutharshtreatmentfor thosenotobeyingtherulesareexaggeratedbuttheydohavefinesavailabletoassisttheminrunningafirstclasscity. Barriersareputinplacetoforcecompliancefor pedestriansfortheirsafetyandallowtraffictoflow. 2

96 AttractiveBusesnotcoveredingraffitiadvertising,settingastandardAttractive,noeatingordrinkingallowed. Computerizedonboardaccesswithprepaidcardswhichcanberefilled. Discountfaresforcardsandfurtherdiscountafterthecardhasbeenrefilledfivetimes.Institutionalizedreinforcement ofrecyclingandreuse. CleanandgreencouldbeForestCityGreen! 3

97 SingaporeFrankfurt HighcapacitysmallfootprintEXPRESSbuses.JustlikethehousinginAsiaitgoesup.Mostofthebackstreetarenarrow andupwardcapacitymakessense. WhatawonderfulnoveltytohavedoubledeckerExpressinourLondon.InSingaporetheleastadvantagedgetarideto workinamercedesbenzwithairconditioning. Thevehiclesarecleanandapleasuretorideon. 4

98 Busshelterscanhavesidesforourwinterswithsolarpanelstoprovideselfgeneratinglighting.Garbagecansasnofood ordrinkonthebus. SingaporeFrankfurt BusinterchangefortransferfromEXPRESStolocalorlocalareatravelarealloverSingapore.Itisalargercitybutthe neighbourhoodsarewellserviced. 5

99 Wehaveaclimatethatneedscoveredwaitingareas.CitybuyallthepropertybetweenKingandDundas,andClarence torichmond. Perfectplaceforundergroundparking,busterminalandexpressconnectstoUWO,Hospitals,developmentwithgreen space,groceryshoppingwhichcanbeunderground. \ Today 6

100 TOMORROW Greenspace,truecitycentre,newCityHall,parking,transit,grocerystore,offices,coveredwalkwayalongClarenceto TrainStation Thenewbeginningswhichwillattractbusinesstoavibrantcity.Citytoacquirethelandsandthenturnthedeveloper community Tocreateacitycentre,ahubthatreflectsfuturetechdevelopmentsandwillcreateanewpurposeforthecore.STOP urbansprawl. Cityretainownershipandleaselandsfordevelopment.Thelandsaroundthecorewillquicklyincreaseinvalueand purpose. WidenKingorDundas,Clarence,Richmond?Thiswouldallowcreativity.DOIT! 7

101 FrankfurtLondontransitpoint?Nodedicatedbuslanes InnovationonDundas? 8

102 Foton CanadianfuelcelltechnologyinChina?WhynotLondon? 9

103 Hailey McWilliam From: Beecroft, Heather Sent: Tuesday, December 12, :59 PM To: Marianne Alden Subject: FW: comments on public info centre #5 OriginalMessage From: Sent:Tuesday,December12,201712:57PM Cc: Subject:commentsonpublicinfocentre#5 forthesurvey,ipickthefollowing3featuresforthebusrapidtransitstops partiallyenclosedshelter rapidtransitbusarrivalinfo connectingbusarrivalinfo Comments: rethenorthrichmondroute 1.Ipreferthesinglelaneeachway. Thiswillrequiretheremovaloffewertreesandlessprivateproperty ItwillproducelessbottleneckingatOxfordbecauseitwillfeedintothesame"singlelaneeachway"southofOxford therewillalreadybelesstrafficonrichmondbecausepeoplewillnotbeabletousetheuniversitybridgetoaccessthe mainpartofcampus;theywillhavetousewesternroadorwindermere,thusremovingtrafficfromrichmond. Waterloostreet, willreceivedmoretraffic,butthiswillonlybea2530%increase,andiamwillingtotake theincreaseinordertopreserverichmondasanarrowerroad. 2.Ipreferthededicatedlanesinthecentreofthestreetratherthanatthesidesofthestreet. Thiswillinterferelesswithsidewalksidetrafficandrighthandturns. Itprovidesapublictransitdominatedstreetscape,ratherthanacardominatedone ItcanmoreeasilybechangedtolightRailtransit 1

104 2

105 Hailey McWilliam From: Sent: To: Cc: Subject: Ramsay, Jennie Monday, December 18, :23 PM Shift Beecroft, Heather; Marianne Alden FW: Bus situation on Capulet Lane Jennie Ramsay, P.Eng From: Sent:Tuesday,December12,20173:43PM Subject:BussituationonCapuletLane 1

106 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Friday, December 15, :20 AM Marianne Alden FW: Feedback OriginalMessage From: Sent:Wednesday,December13,20176:33PM Subject:Feedback IamalongtimeLondonresidentandIamtotallyagainstthedirectionourmayorandcouncilhavetakenus.TheBRT planisflawedandwillbeacompletefailure.cartrafficwillbeanightmareandbususewillnotincrease.wedon'teven knowthepriceofabusticketthatwillhavetoatleastdoubleorthemajorityoflondonerswhohavenouseforbus transitwillhavetodonatemoreintaxes. Abettermorefrequentbusserviceisabetterstart.BRTonlyshortensatypicaltripby5minutes(ifyoumakethe connection). PleaseputoffanydecisionuntilwegetachancetovoteouteveryidiotwhofollowsMattBrowninthisdoomedplan. Nomatterwherethemoneycomesfromitistaxpayermoneybeingwasted. AttendingthemeetingsisawasteoftimeasthedecisionhasbeenmadeandthemeetingsareonlytoappeasetheFeds whosaymoreinformationmeetingsarerequired. Giveyourheadashake! SentfrommyiPad 1

107 Hailey McWilliam From: Sent: To: Cc: Subject: Hodgins, Jaden Thursday, December 14, :47 AM Shift RE: BRT private meeting, Hello Thankyouforyour regardingpotentialimpactstoyourpropertyat.Wewouldbehappy tosetupameetingtodiscussthesepotentialimpacts. WearecurrentlyofferingmeetingsattheCityofLondon'sRapidTransitoffice,whichislocatedat251DundasStreet (samebuildingasthecentrallibrary).whenenteringthebuildingoffdundasstreet,ourofficeislocatedtoyourright, oppositethenewcbcoffice. WehavemeetingtimesavailableWednesday,December20,2017between1:00p.m.3:30p.m.and4:00p.m.4:30 p.m.ifthisdatedoesnotworkforyou,wewillbeofferingadditionalmeetingtimesinjanuary2018.pleaseletusknow yourpreferredmeetingtime,andwewillgetthisbooked. Also,we'regladtohearthatyouwillbeattendingthePICmeeting#5today.Membersoftheprojectteamwillbe availabletodiscussimpactstoyourpropertyinmoredetailduringthepicmeeting. Bestregards, JadenHodgins,EIT EngineerinTraining,RapidTransit Environmental&EngineeringServices CityofLondon 300DufferinAve.,P.O.Box5035 LondonONN6A4L9 P: OriginalMessage From: Sent:Wednesday,December13,20179:32PM Cc: Subject:BRTprivatemeeting, Hello, MyhusbandandIownpropertyat Ioperateabusinessat andwenoticedon theconceptualdesigndateddec.4thatourbuildingisimpacted.weareattendingthepublicinformationcentre#5 tomorrowbutwouldliketosetupaprivatemeetingtodiscussthis. 1

108 Thankyouforyourconsiderationinthismatter, 2

109 Hailey McWilliam From: Sent: To: Subject: Attachments: Beecroft, Heather Wednesday, December 13, :28 PM Marianne Alden FW: potential BRT impact on City of London Property Acquisition - brochure.pdf From:Hodgins,Jaden Sent:Wednesday,December13,201712:08PM To: Cc:Shift<Shift@london.ca> Subject:potentialBRTimpacton South Jaden Hodgins, EIT 1

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111 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Wednesday, December 13, :38 PM Marianne Alden FW: Rapid transi system From: Sent:Wednesday,December13,20171:33PM Subject:Rapidtransisystem Ihavetwoadultchildrenwhodonotdriveandareinuniversityandworkneartheuniversityyetthebussystemto SunningdaleandAdelaideonweekendsdoesnotrunpastFashawaandAdelaideandonlyrunsduringtheweektill 10:00o clockifthisrapidtransitsystemdoesnotimprovethesystemtothisareaofthecitythenseenoneedtohave rapidtransitsystem. 1

112 Hailey McWilliam From: Ramsay, Jennie Sent: Thursday, December 14, :41 PM To: Shift; Marianne Alden Subject: FW: Bus Route 9 Jennie Ramsay, P.Eng From:Burns,Katie Sent:Thursday,December14,20173:29PM To: Cc:Ramsay,Jennie<jaramsay@London.ca>;bhollingworth@ibigroup.com Subject:FW:BusRoute9 Dear With our current Automatic Vehicle Location and Communications System (AVLC) the system is programmed to change the destination signs at certain time points along the route. On routes that have multiple branches, such as Route 9, there are some limitations with the system. The system is designed to change when the direction of the route changes, i.e. from east to west. With a branch route the system does not know in advance if the route is going to be operating along the A or B portion of the route until the point when the route changes direction. At this time we do not have the ability to change the destination signs on the Route 9 prior to Dundas and Talbot as this is where the route changes directions. London Transit is currently in the process of upgrading our AVLC software, which will allow for the system to look ahead to the upcoming routing allowing us to program the destination sign to change earlier and make the routes more user friendly for the passengers. It is anticipated that the new system will be installed in the spring of If you have any further questions please do not hesitate to contact us. 1

113 Katie Burns Manager of Planning Services London Transit Commission p ext 320 f From: Paleczny, Kelly Sent: December 14, :01 PM To: Burns, Katie Subject: Fwd: Bus Route 9 Sent from my Samsung Galaxy smartphone Original message From: "Ramsay, Jennie" <jaramsay@london.ca> Date: :58 PM (GMT-05:00) To: "Paleczny, Kelly" <kpaleczn@londontransit.ca> Cc: Shift <Shift@london.ca> Subject: FW: Bus Route 9 Jennie Ramsay, P.Eng From: Sent:Wednesday,December13,201711:03AM To:Ramsay,Jennie<jaramsay@London.ca>;bhollingworth@ibigroup.com;Shift<Shift@london.ca> Subject:BusRoute9 2

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115 Hailey McWilliam From: Sent: To: Cc: Subject: Beecroft, Heather Friday, December 15, :19 AM Marianne Alden Ramsay, Jennie FW: shift london feedback From: Sent:Wednesday,December13,20176:46PM Subject:shiftlondonfeedback 1

116 Right-click here to download pictures. To help protect your privacy, Outlook prevented automatic download of this picture from the Internet. PIC Banner Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Friday, December 15, :20 AM Marianne Alden FW: Rapid Transit News! From: Sent:Wednesday,December13,20176:06PM Subject:Re:RapidTransitNews! who came up with the idea of BRT..I noted the London Plan writing mostly in evasive political terms, tells me all the plans for making London better. Including better neighborhoods, whatever that means. But who originated the London Plan/BRT. Colin was informative but London roads were not built to be expanded upon. Half a billion $$ is a lot of cash, or will this be a make work project. Because Manufacturing has left London for greener and easier to deal with pastures. London is becoming too academic & political. Neither bring is sufficient CASH$$$. On 1 Read Newsletter Wednesday, December 13th Thursday, December 14th 1

117 Right-click here to download pictures. To help protect your privacy, Outlook prevented automatic download of this picture from the Internet. Twitter Right-click here to download pictures. To help protect your privacy, Outlook prevented automatic download of this picture from the Internet. Facebook Right-click here to download pictures. To help protect your privacy, Outlook prevented automatic download of this picture from the Internet. Instagram Right-click here to download pictures. To help protect y Outlook prevented automatic download of this picture f Internet. Website Thursday, December 14th Copyright 2017 London's Rapid Transit, All rights reserved. Our mailing address is: 2

118 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Wednesday, December 13, :26 PM Marianne Alden FW: Shift destroys heritage landscapes From: Sent:Wednesday,December13,201712:22PM Subject:Shiftdestroysheritagelandscapes I am appalled at the destruction to Richmond and Wellington streets Shift will bring. Both are attractive gateways to London. The journey to Western, formerly a pleasant ride through Old North will shift, becoming a bleak excursion through a mortally injured landscape. Please do not proceed with this abomination. Sincerely, 1

119 Hailey McWilliam From: Sent: To: Cc: Subject: Hodgins, Jaden Friday, December 15, :56 PM Shift RE: Information on BRT Jaden Hodgins, EIT From: Sent:Thursday,December14,20174:23PM Subject:InformationonBRT Hello, Mynameis ImastudentatFanshaweCollegestudyingurbanplanningandhaveafewquestionI wouldliketoaskandhopefullygetsomeanswers.imcurrentlydoingapapertitled Planning&theFuture hopefully youwillbeabletohelpmeanswersomeofthesequestions,firsthowwillthebrteffectbasichumanfunctionsof housing,transportation,commercialand/orbusinesses,secondlytheeffectthephysicalenvironment? HopefullyyoucanhelpmegainmoreinformationandanswermyquestionsregardingtheBRTproject. Thankyouverymuchfortakingthetimetoreadandanswerthis , SentfromMailforWindows10 1

120 Hailey McWilliam From: Sent: To: Cc: Subject: Attachments: Hodgins, Jaden Friday, December 15, :45 PM Shift RE: Compensation for Expropriated land City of London Property Acquisition - brochure.pdf Hello Thankyouforyour andinterestinLondon'sBusRapidTransitproject. I'veattachedaFrequentlyAskedQuestionsbrochurethatprovidesinformationonCityofLondonpropertyacquisitions. Basically,insituationswheretheCityofLondonmustacquirelandforaroadwideningorotherinfrastructureproject, thecitywouldnegotiateafairagreementofpurchaseandsalewiththepropertyowner.insituationswhereahome ownerrefusestosell,thecitywouldundergoanexpropriationofthepropertyinaccordancewiththeexpropriations Act,R.S.O.1990,c.E.26. TheattachedPDFprovidesmuchmoreinformation. Ifyouhavemorequestions,pleasedon'thesitatetocontactme. Thanks, JadenHodgins,EIT EngineerinTraining,RapidTransit Environmental&EngineeringServices CityofLondon 300DufferinAve.,P.O.Box5035 LondonONN6A4L9 P: jhodgins@london.ca OriginalMessage From: Sent:Friday,December15,20173:31PM To:Shift<Shift@london.ca> Subject:CompensationforExpropriatedland Hello, AfterreviewingtheBRTplanspecificallyalongthewellingtoncorridorinoticedtherearealotofhousesthatrest directlywherethenewproposedroadsandsidewalksareplaced.howdoestheprocessofobtainingthoseproperty's work?howarethevaluespaidtotheownersdetermined?whatifhomeownersrefusetosell? 1

121 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Friday, December 15, :20 AM Marianne Alden FW: Feedback on rapid transit From: Sent:Friday,December15,20178:34AM Subject:Feedbackonrapidtransit Hi there, I m unable to attend a Public Information Centre, but hoping to submit my feedback about rapid transit by . I m a resident of Ward 2 and a daily transit user. I strongly support the BRT plan for London. As a young professional, I want to live in a city that invests in reliable public transit, one committed to alternative modes of transportation, and reducing traffic congestion and emissions. The proposed rapid transit routes, improved frequency on connecting routes, and planned upgrades to other city infrastructure will also make my life easier. I d like to see heated bus shelters, increased safety at all shelters (better lighting, security cameras where possible etc.) and wifi at high-volume shelters. Thank you for your efforts in engaging the community. Ward 2 -- Sent from Gmail Mobile 1

122 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, December 18, :19 AM Marianne Alden FW: BRT comments Heather Beecroft From: Sent:Friday,December15,20174:33PM Subject:BRTcomments 1

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124 Hailey McWilliam From: Sent: To: Cc: Subject: Ramsay, Jennie Wednesday, December 20, :39 PM Shift RE: BRT Issue Jennie Ramsay, P.Eng From: Sent:Friday,December15,201710:13AM Subject:BRTIssue HiJennie...myhusbandandIattendedyoursessionheldyesterdayattheDowntown,CentralLibrary.My nameis andmyhusbandandiresideat.wehavelivedhere forapproximately14yearsandverymuchenjoylivinginthedowntowncoreofthecity.asmentionedtoyou andyourpanelyesterdayiraisedtheconcernwehavewithhavingonlyonevehiclelanecommencingat WellingtonRoadheadingeast.Approximately300residencesliveinourtwohighrisetowers,andsomehave twocarssimilartous,theconcernisenteringandexitingfromourundergroundparkingontoking Street.Currentlythemorningandafterworkrushcanbechallengingnowanditishardtoimaginetheimpact andfrustrationwewillallexperiencewhenthebrtisimplemented.acrossthestreetfromisthelondon Towers.Iamnotsureasthenumberofindividual'swholivetherehowever,theywillalsobeimpactedas theymustusekingstreetfortheirparkingaswell.isincerelyaskthatyouandyourteamreviewthisissueasi amconfidentthataviablesolutioncanbereached.thankyouagain. 1

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126 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, December 18, :18 AM Marianne Alden FW: What about the Citizens of the City of London Heather Beecroft From: Sent:Saturday,December16,20178:37AM Subject:WhatabouttheCitizensoftheCityofLondon VerydisturbingthattheBRTappearstostoprightoutfrontofFanshaweDowntownandOxfordStEast.Studentsare primarily8monthsperyear.howdoesthebrtserviceexistingeastlondoncitizenry?icanonlyimaginewhatthe routewouldhavebeeniftherewasnotoxfordstcampus????cateringtoyoungmobilestudentswhile ignoringlondonresidents???shouldcomebackuponclarktodundasandargylemall.notexcitedabouthow residentsofbonaventuremeadowswillhavetoconnecttothebrt?unclearastohowmanybuses 1

127 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, December 18, :18 AM Marianne Alden FW: BRT Heather Beecroft From:Ramsay,Jennie Sent:Saturday,December16,20176:18PM Subject:Fwd:BRT Sent from my iphone Begin forwarded message: From: Date: December 16, 2017 at 2:22:16 PM EST To: Cc: "van Holst, Michael" Subject: BRT Pull the plug now!!!! The more I hear and the more I read...stop the process now!!!! BRT is not the answer. There are several better things to do...you have already heard most of them...now Listen. Remember it is our money...taxpayers...local,federal & provincial...your hand is in our pocket,,,,,not some imaginary pot somewhere!!!! Extend service to industrial areas...build overpass on Adelaide St...fix the road surface on other streets...not just proposed BRT streets. 1

128 I ride the bus 5 days a week...i see what goes on...students to Western do not need to get there faster. Many times there are very few riders on #2 going to Western. Lots of times you can count the riders on one hand on the express bus to White Oaks. Now...we are learning about eliminating many houses on Wellington. How would you like that?? Can you only imagine the trauma in those homeowners lives? Where do you live??are you on a BRT street?? Are you prepared for the trauma to the vendors in the downtown market. Many are now only holding on by the skin of their teeth. BRT will kill the market. Don't listen to Bob Usher...he always paints a pretty picture. Ask him how many vendors are behind in rent now! Question...have you ever had to make a payroll? Working in the public sector...good money...lifetime excellent pension is easy...the real world today is tough!!! Give all these thoughts you utmost consideration... It is not about your name on a plaque somewhere...it is about peoples lives. 2

129 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, December 18, :16 AM Marianne Alden FW: BRT Heather Beecroft From: Sent:Sunday,December17,20172:56PM Subject:BRT current BRT system. I live in North London and drive downtown to work everyday. It takes me approximately 15 minutes to drive. The major obstacle I have I am writing you to express my disapproval of this is when I am stopped for a CP freight train that can block the road for up to 10 minutes during rush hour. This obstacle will still happen under this current system. I have also reviewed my schedule if I did decide to take the current BRT plan to work. I would have to walk to a bus stop, catch a regular LTC bus to Masonville Mall, catch the BRT bus downtown, then walk 2-3 blocks to work. My estimate for this trip would be a half hour. How is this rapid when it will take me approximately twice as long a trip then if I drove? Also, by walking any inclement weather would be a concern and I would lose the ability to use my vehicle at lunch. I am also concerned about the south loop of the system that would see residents displaced and their homes demolished along Wellington Road. I ask you to please come up with a better plan that would really make my commute to work faster, no slower. If you do go ahead with this plan, promise me you will make the BRT buses yellow with red light to represent school buses as the only real benefit I see for this system is for UWO and Fanshawe students. If that is the case, make them pay for this system. Thank you 1

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131 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, December 18, :16 AM Marianne Alden FW: Opposed to the huge amount of money to be spent HeatherBeecroft AdministrativeAssistant RapidTransitImplementation CityofLondon OriginalMessage From: Sent:Sunday,December17,20176:17PM Subject:Opposedtothehugeamountofmoneytobespent Sir:Asindicatedintherecentflyer,Iamrequestedto mycommentstothis account.Pleaseacknowledge receipt. Iamreallyopposedtothevastamountofmoneytobespentonthisempirebuildingproject. TheissueinLondon,Ontarioiscars. Wehaveatransientpopulationthatneedstobedelivered8monthsoftheyeartoUWOandFanshawe. Ifwemadethebusesfree,ie$0outsidethisperiodwecouldgeneratepassengers.Butthisplantopendhundredsof millionsof$$issimplystupid(sorrytousesuchastrongword). Thestudentsneeds3minuteservice810amand46pmIridethe 10itisjammed6pmbutnotat2pmor8pm. Wejustdon'yhaveenoughgeneralpublictojustifysuchacost.Afteryouspendthetaxpayers'moneyhowwillyou providethe 5minuteservice?Whatriderswantisnotonlyrapidtransitbutfrequenttransit. I(thinkyouwillgobackto30and45and60minuteservice.Mightberapidbutsoinfrequentthatitdoesn'tmatter, Andofcourse,thosetrains. So,don'tspendthemoneystopspendingourmoneyandputonmorebuses. Itravelonthe10every30minutesthen60minutesatnightyouwillsaynotenoughridershipexactly,yetitshould be510minutes.stoptherapidtransitplanjustputmorebusesonthe10! Ohthe24?Isee1maybezeropassengersatpeaktimeCancelit. 1

132 Iamatransitriderandatransitloverbutthisplanstinks. Ialsowonderiftheeffectofthehighspeedraillinehasbeenincludedintheplans.Itraveltheworld.Trainstationsare hubsofshoppingcafeseating.so,ifthehighspeedrailcomesaboutthentherapidtransithubshouldbethestation withadirectlinktouwoandfanshawsandtheairport..butsadlyisuspectthoseinpowerdon'tunderstand. 2

133 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Tuesday, January 02, :49 AM Marianne Alden FW: BRT Heather Beecroft From: Sent:Saturday,December30,201712:10PM Subject:BRT HappyNewYeartoanyreaders!Hasanyone consideredthehorseshoetogetoverthecpr tracks?a2laneelevatedhorseshshapedroadway alongtheoldstation/kegareatowaterlooandback alongpiccadillyisacheapandfastalternative.make itabrtifyoudoitatall. 1

134 Hailey McWilliam From: Sent: To: Cc: Subject: Ramsay, Jennie Monday, December 18, :39 PM Shift Marianne Alden; Beecroft, Heather FW: Things coming to people versus people to things Jennie Ramsay, P.Eng From: Sent:Monday,December18,20175:34PM Subject:Thingscomingtopeopleversuspeopletothings HelloMr.Mayor Theworldischangingandthewaywegetthingsisnowcomingtoyourhomeorbusinesswithoutyougoinganywhere. Thepackagesstillneedtobedeliveredonourroadswhichconnectalleconomicrealities. Anagingpopulation,moredeliveriesdirecttotheuserallmeananothertransformationalchangetoretailand transportationofbothgoodsandpeople. TheBRTplanbeingimplementedbyLondonissimplyablastfromthepastandisnotforwardthinkingnorresponsiveto thetomorrowof2025. TakealistentoIraBasenandconsiderwhatisfactuallyhappening.Londonhasagreatneedforimproved infrastructure,improvedpublictransportation 1

135 experienceswithimprovedvehiclesandnewtechnology,creativeschedulingandloadingbutwewillbebadlyservedby theinflexibleandregressivebrt beingextolledbythecityoflondon Thefactsarehereandnotthetiredandlazyconsultantsviewoftomorrowwhicharesimplyarehashofpastworkfrom anothertimeandplace. ReviewtherealtrackrecordofinnovationandeconomicdevelopmentinLondonwhichwillprovidetherealevidenceof wherewearegoing. ThefactswillclearlydemonstratethatthecurrentfocusontheBRTisallwrongforLondonandnotacreativeplanfor tomorrow. Regards 2

136 Hailey McWilliam From: Sent: To: Cc: Subject: Beecroft, Heather Tuesday, December 19, :01 AM Ramsay, Jennie Marianne Alden FW: London City Employees Heather Beecroft From: Sent:Monday,December18,20176:18PM Subject:LondonCityEmployees Since the City of London is likely the largest employer in the downtown,it would seem MORE than appropriate that these employees should be directed to use the BRT, whenever and wherever available. I notice that from information about the BRT, the routes are mainly WITHIN City limits, this does nothing to reduce pollution at ALL. POLLUTION is caused mostly by vehicles that are IDLING, due to traffic overload at critical times of day, usually in the AM and PM rush hours. As a former resident on Blackfriars Street in London, and when the bridge was open, to vehicular traffic, downtown workers used this "short cut" in and out of the City, MANY and MOST with single occupancy, we would notice this happening EVERY week day. Traffic would be backed up sometimes from the bridge to Wharncliffe Road and in reverse. Thereby IDLING and POLLUTING!!! Have you carried out a census of how many City employees live on the fringes of the City and BEYOND? 1

137 I recently wrote to our Mayor on this subject and to date still await a reply!!! I think a PARK and RIDE parking lot/s established on the outskirts of the City (as in Europe). would help to reduce traffic inflow and outflow and would reduce the amount of pollution we are experiencing. Further gridlock would be reduced!! as BRT WILL increase gridlock, by having designated bus lanes!!! Further since City is stating it needs more space, maybe the underground parking there could be converted to offices, thereby saving taxpayers more horrendous charges in the future? One other suggestion is that unless vehicles are carrying at LEAST 3 persons during rush hour, they be not allowed into the City. PS. forcing City employees to use BRT would increase revenues!!, for what is likely to be a money LOSING operation, Your thoughts Please 2

138 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, December 18, :51 AM Marianne Alden FW: folly... Heather Beecroft From: Sent:Monday,December18,201710:29AM Subject:folly... Theentireplanasproposedisridiculous.Iwouldliketoseeareferendumheldinthecityregardingthisproject.Ifa referendumisnotoffered,certainlythenextelectionwillletthewishesofthepublicbeknown. 1

139 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, December 18, :04 PM Ramsay, Jennie; Marianne Alden FW: Opinions from a Constituent Heather Beecroft From:Griffiths,AshleighOnBehalfOfRidley,Virginia Sent:Monday,December18,201711:18AM To:Shift<Shift@london.ca>;Rammeloo,Ashley<arammelo@London.ca> Cc:Ridley,Virginia<vridley@london.ca>;Griffiths,Ashleigh<agriffit@london.ca> Subject:FW:OpinionsfromaConstituent Sincerely, Virginia Ridley Ashleigh Griffiths Stayintouch signupformymonthlynewsletter! metodaytobeaddedtomy mailinglist! LikemeonFacebook: FollowmeonTwitter:@virginia_ridley 300DufferinAve,Suite314,P.O.Box5035LondonONN6A4L9 LookingtocontactaspecificdepartmentatCityHall? 1

140 VisitourFrequentlyCalledNumberspage: BRT meeting dam forks 2

141 Hailey McWilliam From: Sent: To: Cc: Subject: Attachments: Hodgins, Jaden Monday, December 18, :49 PM Ramsay, Jennie; Shift London BRT - potential impact to City of London Property Acquisition - brochure.pdf Jaden Hodgins, EIT 1

142 Hailey McWilliam From: Sent: To: Cc: Subject: Ramsay, Jennie Tuesday, December 19, :17 PM Shift Beecroft, Heather; Marianne Alden FW: RE: 2016 census Jennie Ramsay, P.Eng From: Sent:Tuesday,December19,201711:47AM Subject:Re:RE:2016census 1

143 Martin P. Hayward, CPA, CGA City Manager City of London 2

144 From: Sent: To: Cc: Subject: 3

145 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Tuesday, December 19, :46 PM Marianne Alden FW: Questions about BRT OriginalMessage From: Sent:Tuesday,December19,20171:35PM Subject:QuestionsaboutBRT Towhomitmayconcern; QuestionsimportanttomeabouttheProposedBRT #1.WhatpercentageofWestern&FanshaweGraduatesremaininLondonafterGraduation,tohelppayforLondon s shareoftheproposedbrt. ConsideringthecurrentlistofdemandstotheCityofLondonbyWesternitappearswetaxpayerswhodonotusethe busarebeingleftwithhighertaxes. #2IfIwastravellinginmycarWestboundapproachingRichmondonanyofseveralstreetssuchasPallMall,Hyman orcentralave., andshouldrichmondnorthboundcontainonlyonelane,wouldinotbeheldupagreatamountoftimeifiwant totravelnorth??? #3ShouldIapproachOxfordStreetfromthesouthonRichmondStreet&wishtoturnWestonOxford,howmany vehicleswillbeabletofitintothewestboundturnlane andwouldthesewestboundturningvehiclesnotdelaythenorthboundbusschedule???? 1

146 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Tuesday, December 19, :02 AM Marianne Alden FW: Wellington Curve Options Drawings Heather Beecroft From: Sent:Tuesday,December19,20178:28AM Subject:WellingtonCurveOptionsDrawings Good morning, I was reviewing the PIC panels online this morning and I found the line work for Options 1 and 2 of the Wellington Curve difficult to read on a computer screen. Option 3 is much easier to read and understand since the line work stands out better. Considering the potential for impacts with any of the options, I wanted to let you know. Please consider updating the panels online. No need to respond to this comment. Thanks, 1

147 Hailey McWilliam From: Sent: To: Cc: Subject: Ramsay, Jennie Tuesday, December 19, :45 PM Shift Beecroft, Heather; Marianne Alden Fwd: Opinions from a Londoner Sent from my iphone Begin forwarded message: From: Date: December 19, 2017 at 11:00:06 AM EST To: <mhayward@london.ca> Cc: <jaramsay@london.ca> Subject: Opinions from a Londoner 1

148 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Tuesday, December 19, :21 AM Marianne Alden FW: No to Shift OriginalMessage From: Sent:Tuesday,December19,201711:12AM Subject:NotoShift Thisprojectwouldhaveanenormousandpurelynegativeimpactonthedowntowncore.Thereshouldbea referenduminsteadoftheveryfew,verybriefmomentsofconsultation(noneofwhichihavebeen,orwillbe,ableto attend). Failingthat,NOactionmustbetakenonShiftuntilafterthe2018Municipalelection~whichwillatlastallowLondon's residentstovoicetheiropinionofshiftanditscreators. SentfrommyiPad 1

149 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Wednesday, December 20, :19 AM Marianne Alden FW: rapid transit Heather Beecroft From: Sent:Wednesday,December20,20179:36AM Subject:rapidtransit 1

150 Hailey McWilliam From: Sent: To: Cc: Subject: Ramsay, Jennie Thursday, January 04, :09 AM Shift Beecroft, Heather; Marianne Alden FW: disrupting traffic jams because of technology? Jennie Ramsay, P.Eng From: Sent:Wednesday,December20,20176:22PM Subject:disruptingtrafficjamsbecauseoftechnology? ConcernedPoliticiansandLeaders TheTEDConferenceistheplaceforOntarioandCanadatolooktotomorrowsothatwedonotadopttechnologiesand structureswhichlimitourfutureinfrastructureoptions.wecannotignoretherealitiesaroundusorneglectchange whichisinscope forourcities.pleasepreventusfromadopting30yearoldsolutionsfortomorrowforlondon. 1

151 Londonneedsinfrastructurebadlytomovegoods,servicesandpeopletocreateanenvironmentforeconomicgrowth ButNOTtheBRTformulatedinit scurrentconfiguration.pleasehelplondonmoveforwardbutwithaplanwhichisnot thecurrent onebeingpushedonourcitizens.weallknowthatweneedandwantafutureorientedsolutioninlondon.everyonei knowagrees thatweneedaworkableplanthatisfoundedinfacts,isfunctional,andfutureoriented. DidanyoneattendfromProvincialorCanadiangovernments? Regards Beginforwardedmessage: From:" Date:April30,2017at1:06:24PMEDT Subject:disruptingtrafficjams At the TED conference last Friday, Elon Musk said, Traffic is one of the most soul-destroying things. If you hate traffic jams too, this blog may give you hope. Some people think autonomous cars will solve congestion, but in reality, if electric autonomous cars drop the cost of transport 5x 10x, car usage could increase dramatically and traffic could potentially increase. So what are we going to do? Justlastweek... Three major developments in transportation were announced last week. 2

152 Right-click here to download pictures. To help protect your priv acy, Outlo ok prevented auto matic downlo ad o f thi s pi ctu re from the In ternet. Right-click here to download pictures. To help protect your priv acy, Outlo ok prevented auto matic downlo ad o f thi s pi ctu re from the In ternet. They represent two different strategies to solving the traffic problem: taking to the air and tunneling underground. Here s what happened this week: 1. KittyHawk: The stealth company Kitty Hawk (backed by Alphabet CEO, Larry Page) announced its first product -- the Kitty Hawk Flyer and released its first video of a prototype vehicle. (I just put down a $100 deposit on the website to reserve mine.) While at TED, I had lunch with Sebastian Thrun, CEO of Kitty Hawk. Sebastian is brilliant, the previous head of Google s autonomous car efforts and professor of AI at Stanford. It's clear that the Kitty Hawk Flyer is just a small peek at what s to come. It's also clear that in the long run, autonomous VTOL (Vertical Take-Off and Landing) transporters may actually be easier and safer than autonomous transport on the ground. For those of you interested in your own KH Flyer, check out this video: 2. UberElevate: While I was at TED, my friend Jeff Holden, the Chief Product Officer of Uber, was announcing Uber s plans to deploy a network of flying cars in Dallas, Texas and Dubai, UAE by This is part of Uber s on-demand urban air transportation initiative called Uber Elevate. Holden hosted a three-day summit this week to build awareness about Elevate s mission and define a path towards initial urban evtol (electric vertical take-off and landing) operations. Check out a quick Uber Elevate video here: 3. TheBoringCompany DiggingUnderground:Also this week, Elon Musk's 'Boring Company' revealed its massive tunneling equipment and plans to dig tunnels under Los Angeles. For context, a few months ago, Musk announced his interest in digging underground tunnels for cars to reduce traffic, launching a company called The Boring Company. His vision (for the fellow Angelenos out there) involves being able to travel from "Westwood to LAX in 6 min" which could otherwise take an hour during rush hour. Current state-of-the-art tunneling technology is very slow and expensive (for reference, subway extension projects today cost about $1 billion per mile, and a snail can travel 14x faster than current tunneling tech). The Boring Company aims to create a 10x improvement in the price of tunneling. 3

153 Right-click here to download pictures. To help protect your priv acy, Outlo ok prevented auto matic downlo ad o f thi s pi ctu re from the In ternet. Like the air, there is a lot of space underground. You can build an arbitrary number of levels of tunnels based on need. And while air-based approaches raise complaints ranging from noise to distraction, if you dig deep enough underground (around 4 tunnel diameters), people on the surface can t even detect tunneling activity. As tunneling continues to drop in price, you can expect Hyperloop One technology to be deployed in these tunnels as well. Take a look at this video for a better idea of how this would work. TheFutureISInspiring As Musk also mentioned at TED, "It's important to have a future that is inspiring " I couldn t agree more. We live in the most exciting time to be alive in human history. There are no problems we can t solve... including L.A. traffic jams. Keep your mind open to the possibilities and help me create a world of Abundance! InterestedinJoiningMe?(twooptions) A360ExecutiveMastermind:This is the sort of conversation I explore at my Executive Mastermind group called Abundance 360. The program is highly selective, for 360 abundance and exponentially minded CEOs (running $10M to $10B companies). If you d like to be considered, applyhere. Share this with your friends, especially if they are interested in any of the areas outlined above. P.S.EveryweekIsendouta"TechBlog"likethisone.Ifyouwanttosignup,goto andsignupforthisandabundanceinsider. 4

154 Right-click here to download pictures. To help protect your priv acy, Outlo ok prevented auto matic downlo ad o f thi s pi ctu re from the In ternet. 5

155 Hailey McWilliam From: Beecroft, Heather Sent: Wednesday, December 20, :02 PM To: Marianne Alden Subject: FW: Message from London resident - Heather Beecroft From: Sent:Wednesday,December20,201711:48AM To:Shift<Shift@london.ca> Subject:MessagefromLondonresident DearSirs: Ihaveattendedacoupleofthepublicmeetingsonthe"Shift"plan.Iamallfortransitdevelopmentof almostanydescription.iregarditasaninvestmentinthecity.therehasbeenoneoversightinalltheprevious discussionstheplannedhighspeedraillinkwithtoronto.iacceptthisplanasinevitable.whencompleted, LondonwillbecomethehomeofmanythousandTorontoboundworkerswiththeir(GodLove'em)alpha malevalues.intheevent,thesecommuterswillnottolerateanythingthatslowsdowntheirtripfromhometo theviastation.shouldwethinkotherwise,theywill,inamannerofspeaking,bringtheirownmayorand counciltogetthechangestheywant.myadviceissimple.headsup! YoursSincerely: SentfromOutlook 1

156 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Tuesday, January 02, :48 AM Marianne Alden FW: The BRT Heather Beecroft From: Sent:Wednesday,December27,20179:52PM Subject:TheBRT 1

157 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Tuesday, January 02, :49 AM Marianne Alden FW: Concerns: BRT on King between Lyle and Glebe Heather Beecroft From: Sent:Friday,December29,20171:00PM Subject:Concerns:BRTonKingbetweenLyleandGlebe This note is in regards to the BRT route on King Street between Lyle Street and Glebe Street. The proposal shows 2 buses lanes going in opposite directions. A single traffic lane heading east between the bus lanes. As you know King Street is used by emergency services including ambulances, police and fire. My concern is where will these services park when there is an emergency at the apartment complex at. Will these services be forced to use the congested entrances off Hewitt and Lyle causing delays to distressed individuals? Will they park on the oncoming bus lane while they attend a call? What if I need an emergency service, wher e will they park? Will this disrupt the bus schedule. Another concern is taxis, uber and general drop offs and pickups. Will this all move to the other entrance off Lyle and Hewitt and create congestion on those streets? Will this increase the amount of cars parking illegally in my driveway? Do you always need 2 bus lanes. Why not have places where there are single lanes where buses could go either direction. Buses could be timed to avoid each other much like train systems do. With the widening of the street can I expect city snow plows shoving snow right up to my house? 1

158 2

159 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Tuesday, January 02, :49 AM Marianne Alden FW: BRT Heather Beecroft From: Sent:Saturday,December30,201712:10PM Subject:BRT HappyNewYeartoanyreaders!Hasanyone consideredthehorseshoetogetoverthecpr tracks?a2laneelevatedhorseshshapedroadway alongtheoldstation/kegareatowaterlooandback alongpiccadillyisacheapandfastalternative.make itabrtifyoudoitatall. 1

160 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Tuesday, January 02, :50 AM Marianne Alden FW: The Forthcoming Disaster Known as BRT Heather Beecroft From: Sent:Sunday,December31,20174:14PM Subject:TheForthcomingDisasterKnownasBRT Some very disturbing information showing up on TWITTER with regard to BRT - it certainly casts some of the business plan assumptions into Fantasyland (as if we needed more proof)? You should look up an absolutely brilliant individual named Scott Andrew Collyer - Twitter Handle Scott Andrew Collyer on Twitter Scott Andrew Collyer So, I think Mr Martin s fears are well-expressed? It would appe... Cheryl Miller said this about Scott: You are brilliant...too bad you aren't sitting around the table. Jobs and growth is what we are lacking! But we will have a student mover with this BRT plan. 1

161 And Scott replied: Um no although I would likely look warm and cuddly by comparison. :-) Some facts that have been prominently mentioned in the media and otherwise: We know that the largest industry in London is student education (Fanshawe & Western); and we know that the largest core of individuals potentially using a BRT system are students; and we know that those students use heavily discounted/subsidized bus passes (which will make revenue gains from fare increases extremely difficult to realize); and we know that only a very small proportion of those users will remain in London and face the music of the annual tax increases! i.e. why would they care? And we know that London has - by far - the smallest proportion of working people within its overall population in the Province (and perhaps the Country). But Scott does a GREAT job of presenting a plethora of very disturbing FACTS - read his tweets for yourself and see...but here are a few:.in order to have demand (i.e. ridership) one must have population growth London s population compounded annual growth rate (CAGR) since 2001 is 1.07% Since the Great Recession, 0.95%.In order to have population growth (internal migration / immigration) one must have JOBS. CAGR is 0.38%/yr over the entire period For post-recession, CAGR falls to 0.17%. Using November 2017 as a jump off, that translates to 414 jobs annual increase. The official plan (rightfully) does nothing to address employment. But if one does not have the growth, one also does not have the development charges required to build this beast. Yet a Development Charge baseline forecast was built and passed earlier this month assuming per annum job growth in the city. So that is problematic. Re ridership: Students, Jan through Jul 2017 were 49.9% of LTC s ridership. Currently the only growing category is PSE passes, which if I were mandated to pay, and was 77% discounted, I might be inclined to use. Scott sums it up nicely, with reference to Chip Martin's latest effort (Thank God for Chip's insight): So, I think Mr Martin s fears are well-expressed? It would appear we re building a PSE People Mover, under the guise of city building with a SERIOUS jobs and growth issue. Who will be left to pick up the pieces if we don t get this right? Oh right, the rate payer. Yay! My thoughts haven't changed. The huge capital cost (Yes, I know - it's all "funded"); the extended period of serious business interruption during construction, and likely thereafter; the loss of mobility & parking for vehicle users; the overestimated ridership & ridership revenues; the underestimated annual tax increases necessary to fund the monster being created; and the divided City that the endless debate on this flawed project is creating and will continue to create...all conspire to make BRT the biggest white elephant in the City's history. We need to hit the reset button and look at an enhanced London Transit program based on the very successful system we already have which survives on a very tight revenue base. Hoping you will see the light - given that you are speaking on behalf of Lambeth residents whose only exposure to those fancy new buses will be the annual tax bill increases - and be sure to vote against the BRT system on any and all votes at Council.. 2

162 3

163 Hailey McWilliam From: Sent: To: Cc: Subject: Attachments: Hodgins, Jaden Tuesday, January 02, :39 AM Shift RE: Thank you Wellington Road Curve Options.pdf Hello ThankyouforyourinterestintheBRTproject. I veattachedapdfwhichshowsthreedesignoptionsforthewellingtonroadcurve.thepreferreddesignoption(of thethree)hasnotyetbeenselected.usingpage2oftheattachedpdffile,youcanzoomintoseethepotential impactstohomesineachofthethreescenarios. Withrespecttopotentialenvironmentalimpactstotheparkandtreesonthecurve,theCityofLondonwillevaluate theseimpactsthroughthebrtproject senvironmentalassessment(ea)process.also,asyoucanseeonpage3ofthe attachedpdf,wearecurrentlyconsideringhowmanytreeswillbeaffectedineachofthethreewellingtonroadcurve options;thisinformationwillbeusedintheevaluationofthepreferreddesignoptionforthecurve.furthermore,asthe roaddesignprogressesintomoredetaileddesign,wewilllookatwaystominimizeenvironmentalimpacts(tothepark andtrees)asmuchaspossible. Pleaseletmeknowifyouhaveanymorequestionsorrequirefurtherinformation. Bestregards, Jaden Hodgins, EIT From: Sent:Thursday,December28,201710:55AM To:Shift<Shift@london.ca> Subject:Thankyou I am seeking further clarification as to which properties at the Wellington curve are affected, very good information in general Except for which homes wil be affected Is there a better map that circles homes at and around bond street 1

164 There is also an environment al impact to the park on tne curve, and beautiful trees?. Sent from Yahoo Mail on Android 2

165 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Thursday, January 04, :31 AM Marianne Alden FW: HeatherBeecroft AdministrativeAssistant RapidTransitImplementation CityofLondon OriginalMessage From: Sent:Wednesday,January3,20187:14PM Subject: Towhomitmayconcern.Pleasedonotchangeanyofourroads.Makingthemsmallerisnotideal.Havealltrains abovegroundonstilts.wedonothaveenoughroadsurfaceforsuchalargepopulationespeciallyatrushhour.have largeterminalonwellingtonst.southof401andtomeetnewhighspeedrailfromwindsortotoronto.therewebean areaforalargeparkinglotforcommuters!probablyagoodideatomovealltraintrackssouthof401sotherewillbeno accidentsinthecityasquebechad.usethesetracklandsaseastwestcorridorsthroughcityaswehaveno expressways.bringlondonintothe21stcentury. Pleasesendmostofthelargeemptybusesafterrushhourtobarns.Havethemreplacedby912seatshuttletypebuses asihaveseeninothercities.someofthesevehiclescanbeondemandandgotofactoriesetcnotservicedbyregular routes. Lookingforwardtothe21stCentury! 1

166 Hailey McWilliam From: Beecroft, Heather Sent: Wednesday, January 03, :26 AM To: Marianne Alden Subject: FW: - BRT INFO Attachments: BRT_Downtown.pdf Heather Beecroft From:Spahiu,Ardian Sent:Wednesday,January3,201811:14AM To: Cc:Ramsay,Jennie<jaramsay@London.ca>;Shift<Shift@london.ca> Subject:RE: BRTINFO Ardian Spahiu, P.Eng 1

167 From: Sent:Tuesday,January2,20184:33PM Subject: BRTINFO Happy New Year Jennie. Hope you had nice holidays! We are working on a project at and we would like to understand the impact of the BRT design on our property (sidewalks, stations, etc) in order to plan accordingly. Could you share with us any info you have for this area? Thanks a lot. Best regards, -- 2

168 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Thursday, January 04, :41 PM Marianne Alden FW: Shift Heather Beecroft From: Sent:Thursday,January4,20181:39PM Subject:Shift Hi, IamaresidentofLondonandhavebeeninvitedtothe5 th PublicInformationCentre.AsIamunabletoattendIwill providemyfeedbackinwritingforyourconsideration. Asamillennial,Iunderstandthatinitiativessuchasthisshouldexcitemegiventhelongtermvaluetothecityandthe environmentbutibelievetheproposalisflawedinacouplekeyareasthatmyselfandothersinmyagedemographic wouldbeconcernedabout. Firstly,theproposedbussolutionrepresents,fromatechnologicalpointofview,anobsoletesystem.Giventhe developmentsinautonomousvehiclesandridesharingprograms,itismythoughthatweareviewingthisproject throughthelensof1980 sinfrastructuretheory.thissystemwillbeobsoletebeforeitisfinishedandcouldactually obstructtechnologicaladvancementintransportationdrivenbytheprivatesector. Secondly,asaCharteredFinancialAnalystandtaxpayer,Iamhavingtroubleunderstandingthecostbenefit.Iaman individualwhowilllikelybepayinglocaltaxesforthenext60,hopefullymore,years,iamveryconcernedwhatimpact thiswillhave.hastherebeenanyanalysisdoneforpaybackperiodforsuchaprojectandassociatedrevenues?if vehiclesareprojectedtobefullyautonomousin10years,apaybackperiodgreaterthanthatwoulddeemtheprojectto beanogo.also,whatistheprojectedutilizationofthissystem?iwouldliketoseeresearchonthepercentageof residentsthatwouldusesuchasystemvstheavecostperresident.atthistimei,norhaveanyoneiknow,have receivedasurveytoindicatewhetherwewouldutilizesucharesource.ontheotherhand,ihaveheardmostbusiness peopledowntownsettinguphomeofficessotheywillnotbebotheredwiththedisruptionofthissystem.lessworkers downtownconcernsmeabouttheviabilityofthecorebusinesseswhobenefitfromthedowntownworkforce. Finally,Iamconcernedthatthemannerinwhichthisprojecthasbeenpresentedandapproveddoesnotrepresentwhat acitizenwouldexpectofademocraticsystem.thisiscoinedthelargesttransitprojectthiscityhasseenbutithas seeminglymovedforwardwithouttheapprovalofresidence.ihavemadethisatopicinmostofmysocialencounters andhaveyettofindanindividualwhosupportsthisinitiative onceagain,givenmyage,thatisquitealarming. 1

169 Iamasupporterofgovernmentinfrastructureprojectsandthepositiveeconomicimpactstheycancreateinafree marketeconomy.ibelievethatlondonneedsmajorinfrastructureimprovements,butiamgravelyconcernedthatthe benefitfromthisinvestmentwillbesmallgiventheissuesnotedabove.ilookforwardtoyourthoughtsandfeedback 2

170 Hailey McWilliam From: Sent: To: Subject: Brian Hollingworth Friday, January 05, :38 PM Marianne Alden Fwd: Park and Go lots in the North end Sent from my Bell Samsung device over Canada's largest network Original message From: Date: :45 PM (GMT-05:00) To: Brian Hollingworth Subject: RE: Park and Go lots in the North end That is disappointing. It should be done now in all quadrants or it will never be done. It will be like the ring road that previous councils missed out on. On Jan 5, :48 PM, Brian Hollingworth wrote: Thankyouforyourcomments.Atpresent,oneparkandridefacilityisbeingconsideredatthesouthterminusofthe WellingtonRoadcorridor.Thishelpsservepotentialriderswhomaybecomingfromareasthatarenotservedby LondonTransitCommission(LTC)busservice,orfromHighway401. Forthenorth,east,andwestterminals,theintegrationoflocaltransitwillprovideconnectionstoBusRapidTransit stations,andparkandridefacilitiesarenotplannedatthistime. TransitservicewillcontinuetoserveLondonasitdoestoday.ExistingbusrouteswillbereorganizedtoconnecttoBus RapidTransitstations.ThisworkhasbeenstartedbyLTC,andwillcontinueasplanningcontinuestowardsthe implementationofrapidtransit.ltcconductsanannualserviceplanprocess,whichwillbeintegratedwithbusrapid Transit. Thatsaid,theteamwillcontinuetokeepinmindthepotentialforparkandrideinotherquadrants,asopportunities arise. 1

171 We have added you to the SHIFT mailing list. You can unsubscribe at any time by ing Regards, Brian Hollingworth SHIFT Consultant Project Manager From: Sent:Monday,September25,20176:31PM Subject:ParkandGolotsintheNorthend I understand that a parking lot is only being considered in the south end in the BRT master plan. I really think this should be reconsidered. There should be a parking lot at each quadrant to allow easy access to the rapid transit. I hope that the plan is the best that it can be. 2

172 Hailey McWilliam From: Sent: To: Subject: Brian Hollingworth Monday, January 08, :22 AM Marianne Alden FW: A radical Idea From: Sent:Sunday,January07,201812:25PM To:BrianHollingworth<bhollingworth@IBIGroup.com> Subject:Re:AradicalIdea Thanks for your reply, Brian. My single lane idea was only meant for difficult situations like Richmond St. Like I said, I don t want to be obstructionist and really do hope for better transit, but I m having a hard time being convinced of the cost($$$ and disruption during building and traffic) vs. benefits. I couldn t attend previous meetings, but I hope to be able to make the next one this month. Maybe we ll bump into each other. On Fri, Jan 5, 2018 at 4:14 PM Brian Hollingworth <bhollingworth@ibigroup.com> wrote: Apologiesforthedelayedresponse.IbelieveImayhavetalkedtoyouattheopenhouseinDecemberaboutyouridea, whichdeservessomeconsideration.herearesomecomments: 1) SinglelaneBRTsystemsdoexist,buttodateareforshortsections.ThereisoneexampleinYorkRegionon Highway7astheBRTpassesunderHighway404andanotherexampleontheFranklinCorridorinEugene Oregon.Botharerelativelyshort.Thewaytheyworkisbyusingsignalsoneitherendto blockout thetimerequired foreachbustotraversethesegment.similartoaconstructionclosureonaruralhighwaywheretheyinstalltemporary signalsandoperatewithasinglelane. 2) ForLondon,inmostcases,withtheexceptionofRichmondStreetandKingStreet/QueensAve,wearenottaking awaylanesforcars.andinthecaseofrichmondnorth,weareaddingleftandrightturnlanes. 3) Wehaveconsideredsinglelaneoptionsforafewlocations,includingRichmondStreet.However,atthisstagewe wanttomakesureweprotectforthebestdesign,asopposedtoacompromisedcondition. 4) Oneconcernwiththesinglelaneoptionishavingbusesmergeinandoutoftrafficifapproachinganother bus.therearealsosafetyconcerns,butthesehavebeenmitigatedinotherlocations. 1

173 Wewillcontinuetolookatinnovativeideassuchasyoursasthedesignsprogresses,butfornowwillplanforstandard operations. Regards, SHIFTConsultantProjectManager From: Sent:Tuesday,September19,201711:50AM Subject:AradicalIdea Hello SHIFT I'm trying to wrap my head around the proposed BRT with an open mind. Although I rarely use public transit, I don't want that fact to prejudice my thinking and really wish to look ahead re: the progress of our city. My concern is the fact that we will be eliminating two usable lanes on some of our busiest streets. I believe Londoners aren't going to suddenly abandon their cars, so how can we achieve a compromise? I propose using only one dedicated lane for BRT (see my attached crude scan). I assume that with today's GPS technology, we can track all busses and have them timed to meet and wait at doubled up bus stops, then proceed to the next double bus stop (where it will meet another bus). If by some chance, someone messes up their stop, they can always use the regular car lanes to catch up or avoid a head on (it's not like they are on a railroad track). I believe this will save money and space for road widening and hopefully still allow decent car traffic. What do you think? I just need to be convinced as to why this idea can't be feasible. Maybe there are practical reasons why this can't be done. 2

174 3

175 Hailey McWilliam From: Sent: To: Cc: Subject: Hodgins, Jaden Monday, January 08, :24 AM Shift RE: Jaden Hodgins, EIT From: January5,20185:22PM Subject: Hi I'd like to book a meeting on Jan 24, please let me know the time and detail. Thanks! 1

176 Hailey McWilliam From: Sent: To: Cc: Subject: Ramsay, Jennie Tuesday, January 09, :35 PM Shift Beecroft, Heather; Marianne Alden FW: A Question re The Rapid Transit Plans Jennie Ramsay, P.Eng From: Sent:Tuesday,January9,201810:25AM To:Ramsay,Jennie<jaramsay@London.ca>;Hayward,Carol<chayward@london.ca> Subject:FW:AQuestionreTheRapidTransitPlans From: Sent:Monday,January08,20182:21PM To:ASKCITY<ASKCITY@london.ca> Subject:AQuestionreTheRapidTransitPlans To Whom it may concern (Perhaps Ms.Ramsey) Over a week ago, I ed two questions to the Rapid Transit Dept. & received NO Response. I will try again today. # 1. If I was in my car travelling West on one of several streets (Pall Mall, Central Ave. or Hyman ) approaching Richmond & turned North on Richmond and continued North to Oxford. As I approached Oxford, with a plan to turn West on Oxford, how many cars will be able to fit in the West turn lane in whatever bus plan is chosen???? 1

177 #2. Since it is obvious the planned Rapid Transit issue is mainly to benefit Western University & Fanshawe students, I need to know if a study was ever completed, to determine what percentage of graduating students from these institutions actually remain in London. These students reap the reward (if any) while here & we pay the piper. Since we taxpayers are going to support the Shift Plan 2

178 Right-click here to download pictures. To help protect your privacy, Outlook prevented automatic download of this picture from the Internet. Rapid bus passing by bus stop Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Friday, January 12, :37 AM Marianne Alden FW: A Recap of Our Public Information Centre Heather Beecroft From: Sent:Friday,January12,201810:36AM To:Shift<Shift@london.ca> Cc:CityofLondon,Mayor<mayor@london.ca>;LondonTransit,Commission<ltc@Londontransit.ca>;Park,Tanya <tpark@london.ca> Subject:Re:ARecapofOurPublicInformationCentre Shift: It is past time to reorganize the North Route. With the bridge on Western Campus, and CPR tracks to cross, the route will not result in any improvement in service Wharncliff Road, with the new railway underpass is a better choice. Extend south to Stanley, York and Florence, and then across Highbury to Oxford and out to Fanshawe and the airport the hour before flights. The main terminal hub should be between Richmond and Wellington. to integrate with rail, and intercity bus lines. Planning should include London Transit and the cities traffic committee to integrate more LT express bus services, and eliminate all left turn into and out of parking lots. Left turns only at lights, permitting U turns on green light. On Mon, Dec 18, 2017 at 2:29 PM, Shift <shift@london.ca> wrote: 1

179 Right-click here to download pictures. To help protect Outlook prevented automatic download of this picture f In ternet. Twitter Right-click here to download pictures. To help protect Outlook prevented automatic download of this picture f In ternet. Facebook Right-click here to download pictures. To help protect Outlook prevented automatic download of this picture f In ternet. In stagram Right-click here to download pictures. To help protect Outlook prevented automatic download of this picture f In ternet. Website 22 Hours of consultation. 7 Events. Invaluable input from Londoners. Here's a quick recap of the information presented at the PICs: View Public Information Centre Materials Did not have the chance to attend? Wednesday, January 24, 2018Location: Time: Have questions or comments? Copyright 2017 London's Rapid Transit, All rights reserved. 2

180 Our mailing address is: 3

181 Hailey McWilliam From: Sent: To: Cc: Subject: Beecroft, Heather Wednesday, January 10, :27 PM Marianne Alden Ramsay, Jennie FW: BRT Plans Heather Beecroft From:Hunt,Elizabeth Sent:Tuesday,January9,20189:46AM Subject:FW:BRTPlans Elizabeth Hunt (Appleton) From:Salih,MoMohamed Sent:Monday,January8,20185:59PM Subject:Fwd:BRTPlans Kindly send to brt Mo Salih 1

182 Begin forwarded message: On Jan 8, 2018, at 1:36 PM, wrote: Hi, my name is and as a long time resident of London I have very serious reservations about the BRT plan as it now stands. I feel strongly that it does not address the needs of the people who truly rely on public transit as their only means of transportation ( especially factory workers who work in outlying areas) and the cost is prohibitive versus the benefits enjoyed. I'm sure that London does need an overhaul of its system BUT this is not the way. It seems to me that you and council ( those who support it) have just declared this is the way it is, were moving forward with no room for deviation. Thank goodness the proposed tunnel plan was cancelled, it seems like common sense finally surfaced there. We all know the main issue slowing down traffic times are the trains that run through the middle of Canada's approx 10th largest city. These should have been moved elsewhere years ago. Your plan for dedicated bus lanes up Richmond are an extremely bad idea also, this would absolutely destroy that street and the Old North area ( which I don't live in by the way) but as a realtor I do know what makes neighbourhoods work. Imagine how a winter storm like today's would affect that traffic being reduced to one lane, with all the snow build up and what if an emergency vehicle needs to go to any homes on that street or has to get through to the hospital at the north end of Richmond and for what to save approx 4 minutes on transit time. I am also upset that Western and Fanshawe also appear to be almost holding London hostage so that we as taxpayers end up again subsidizing them. An important consideration is that many of the students are here for only 8 months of the year and don't pay property taxes. I also don't like the phrase I've heard bandied about " well, were Canada's 10th largest city without a rapid transit plan". What if our total population was 100,000 would it make sense then to spend that kind of money, that is perspective. I also don't want to be an overly cynical person but I have to ask myself, why push for something so hard when clearly there are serious concerns about this whole plan. I would really love to hear back about why you think this plan is the right choice for London. Thank you, 2

183 Sincerely, 3

184 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Friday, January 12, :49 AM Marianne Alden FW: Brt Heather Beecroft From: Sent:Thursday,January11,20185:28PM Subject:Brt I reiterate that I see this project as a potential disaster. There were a number of things to address BEFORE going ahead. The "team" lost my confidence for the first time when the proposed tunnel.proved to be not do able. The list goes on. As well the time saved in transit is too minimal and is not worth rhe expense. The pictures, while showy, do not reflect what has to be done to get there. In any one section how many homes must go, how many trees must go, how many businesses are affected and how will you compensate???? Put this whole mess up to a vote by rhe people!!!! I expect they will say scrap it. I hope the government money is not given as they see the wisdom in spending money on other of our needs. The benefits and gains for all are just not there with your plan. Londoners will NOT give up their cars and you will make it difficult for them in some parts of the BRT plan. Give it up London Council and find another way to say...oh look what we did to.improve getting around for Londoners." I am talking about those if us who live here all year round... not part of the year students who it appears you are catering to. ThINK. Sent from my Samsung device 1

185 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Friday, January 12, :56 AM Marianne Alden FW: BRT Heather Beecroft From: Sent:Friday,January12,201810:45AM Subject:BRT ived in London, 45 years, all that you have done is to fill our streets with buses powered with filthy fuel types, AND most of the time THEY RUN EMPTY!!!! BRT is only required for three types of residents, those who cannot afford a car, students, and of course those who have lost their licence through impaired driving!! If $650/$700 million dollars was spent on our roads, that would be money better spent You have not taken into account that vehicles that use oil based fuels will be extinct in 10 years, so your crowing about pollution reduction is redundant! BRT is revenue negative, so, taxpayers whether Federal, Provincial or Municipal are on the hook!!! (my children and grand children). and YOURS too.!! Currently, buses are a bane for traffic flow, they IMPEDE flow, it will get WORSE>, causing MORE pollution (idling) Next, I do not think that there is ANYONE on City council who might be QUALIFIED to vote on this issue. Do any of them have education levels in transportation? 1

186 I cannot imagine businesses locating to London, when their staff and their suppliers are restricted on main roads by EMPTY BUSES!!. Ease of access to the 400 system will be depleted. If the City had syncronized traffic lights we would not be in this mess. London is NOT Toronto, Montreal nor Vancouver, it is a SMALL city that requires a workable road system, nothing else. NEXT, if you must have BRT or LRT, then why not elevate it above the current road system, as other cities.. with trams etc that require little or none manpower, therefore saving wages, and above all PENSIONS/BENEFITS!!!! This system works very well in major US airports!! BRT for London will be a revenue DRAIN for generations, it is bad enough NOW. Public transit in London should ONLY be for those who are challenged, not for able bodied students and residents, buy a car support Canadian INDUSTRY!!! Note if I were younger I would run for council, with a view to block this foolishness. 2

187 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, January 15, :52 AM Marianne Alden FW: BRT Heather Beecroft From: Sent:Sunday,January14,20184:13PM Subject:BRT HiShift, AsIwillnotbeabletoattendthemeetingonJanuary24,IwouldliketoreiterateoneopinionthatIhaveexpressed before.itismythoughtthatbustransitwillbeobsoletebythetimethebrtiseventuallyimplemented.whynotadjust theconceptandtheexpensesandfocusonlrt,askitchenerwaterloohasdoneverysuccessfully,fromallaccounts, andwiththeapprovalandparticipationofthemajorityofitspopulation. Thankyouforthisopportunitytosharemythoughts, 1

188 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, January 15, :51 AM Marianne Alden FW: BRT Heather Beecroft From: Sent:Sunday,January14,20183:52PM Subject:BRT ALREADY, BRT is outdated!!!!!!!!!!!!!! GM have announced a new EV, no steering wheel, no pedals. Production in 2019, (BRT will not even be STARTED by then), Production in conjunction with a ride service, likely LIFT or UBER or similar. So, your largest group of potential riders will be able to HAIL a ride at THEIR convenience, ie (STUDENTS)., GM reckon to carry 4/5 passengers at a time. RESULT.. BRT is in the stone age!!!. Save our dollars, cancel NOW. Are you aware of this, please let me have your comments. As stated previously NO ONE PERSON on COUNCIL is QUALIFIED to spend such an horrific sum of tax payer dollars. 1

189 Hailey McWilliam From: Sent: To: Subject: Attachments: Beecroft, Heather Friday, January 12, :25 AM Marianne Alden FW: Question LondonRTMP_Chapter3.8.pdf Heather Beecroft From:Hodgins,Jaden Sent:Friday,January12,201810:20AM To: Subject:RE:Question Jaden Hodgins, EIT 1

190 From: Sent:Friday,January12,20185:16AM Subject:Question Arethenewbuseselectric,gasordiesel? Thankyou. 2

191 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Thursday, January 11, :44 PM Marianne Alden FW: design vs. need Heather Beecroft From: Sent:Thursday,January11,20182:42PM Subject:designvs.need 1

192 Hailey McWilliam From: Sent: To: Subject: Attachments: Beecroft, Heather Friday, January 12, :12 PM Marianne Alden FW: Dundas street east development Pages from BRT_East_Corridor (1034 Dundas St).pdf Heather Beecroft From:Hodgins,Jaden Sent:Friday,January12,20182:03PM To: Subject:RE:Dundasstreeteastdevelopment o 1

193 Jaden Hodgins, EIT From: Sent:Thursday,January11,201812:18PM Subject:Dundasstreeteastdevelopment Hello, I have a business here in London. I believe that the rapidtransit will come down through this way, but how it affects my business is still unclear. Is there information that you could give regarding estimated start dates, how lanes/parking will be affected, estimated duration, and recompense available for businesses during this time? The maps that I have found appear to only generically show that I am in the path of the construction, but nothing farther. I want all the information. Please send whatever you have. Thanks! 2

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195 Hailey McWilliam From: Sent: To: Cc: Subject: Hodgins, Jaden Monday, January 15, :07 PM Shift Marianne Alden FW: Dundas street east development Jaden Hodgins, EIT From: Sent:Monday,January15,20189:43AM Subject:RE:Dundasstreeteastdevelopment Hello Jaden, I understand that this is quite early in your project, but I anticipate this entirely destroying my business. Having just been through 8 months of varied infrastructure-construction in front of the store, I know what the inaccessibility will do. And with the kind of permanent effects left by removing the only meaningful parking, and confusing/limiting eastbound accessibility, I feel I cannot wait until construction begins to know which services will be available to me. With an absolute plan to affect my business, I am looking for absolute answer as to which city (provincial? Federal?) departments/programs will be supporting the affected businesses. Although I am very happy to know that someone is looking out for the visibility/accessibility (reading through the attached information) - I want to be able to liaise with the parties responsible for the financial planning for the affected businesses. Thanks again, 1

196 On Jan 15, :24 AM, "Hodgins, Jaden" wrote: Property Access and Business Continuity Plan Property Access and Business continuity Plan To support businesses in construction work zones and maintain existing or equivalent vehicle and pedestrian access to all buildings and properties, the following plans may be developed, subsequent to completion of the TPAP and preliminary engineering design: Property Access and Business Continuity Plan; and Door Closure Management Plan. A Property Access and Business Continuity Plan could address: Methods to maintain of business accessibility during construction for customers as well as deliveries; Promotion of the businesses in the affected corridors to assist them during the construction period; 2

197 Maintenance of effective access for all relevant modes currently available to all properties, including but not limited to vehicles, pedestrians and cyclists; Facilitation of maintenance, to the extent possible, of a clean and attractive environment despite construction; and A parking replacement strategy for implementing temporary replacement of parking which would be unavailable during construction. This strategy would address the provision of temporary parking lots and changes to on-street parking regimes. The Property Access and Business Continuity Plan could demonstrate the following: Coordination of communications within the project team, in communicating with businesses, property owners and communities along the Project corridor; Planning for public access, including access to properties, maintenance of the corridor, and temporary parking provisions; Maintenance of front door pedestrian access to all properties. Should front door pedestrian access not be able to be maintained, provision of a minimum of sixty (60) days notice to the affected property owner and tenants; Maintenance of existing or provision of equivalent vehicle access (i.e. maintenance of existing driveway location and width, maintenance of rear laneway width and configuration); Minimization of delay for vehicles and pedestrians accessing retail stores; Identification of on-site traffic management personnel will be provided, such as off-duty police officers or trained flag persons where appropriate, to maintain safe and adequate vehicle and pedestrian access; Maximization of visibility of business frontages, including front doors; Maintenance of locations and visibility of current business signage. Where this is not feasible, provide relocation or design, supply and installation of new signage at locations which continue to provide high visibility and clear sightlines. This would be conducted in consultation with the affected businesses; Design, supply and installation of additional signs to direct pedestrians and vehicles to business access routes; and, Maintenance of all signage as described above throughout the construction period. The Property Access and Business Continuity Plan could also outline detailed framework of community liaison which would ensure that the needs of the area residents and business owners are met to their satisfaction. This could include regular updates to affected public 3

198 about the construction activities according to the following communications requirements: On-going community liaison during construction; Sufficient and specific notice to affected property owners and tenants for each stage of construction, including anticipated impacts and durations; Sufficient and specific notice to affected business owners for each stage of construction, including the identification of potential impacts, allowing businesses to take actions to offset and/or mitigate business loss; Maintenance of records of all notices; Prompt, formal written responses to complaints and documentation of specific follow-up actions; and Provision of contacts for a Construction or Community Liaison staff member available outside of normal business hours who would be responsible for proactively engaging with property owners and tenants throughout the corridor and the Business Improvement Areas throughout the duration of the project. This staff member would inform these groups of upcoming changes in construction activity, facilitate mitigation of any construction-related access or parking issues between the properties and the proponent, and assist in ensuring that the proponent maintains access for each relevant mode and keeps the street clean to the extent possible. The Property Access and Business Continuity Plan could be supported by a Door Closure Management Plan, which could include: Methods to be used to minimize closures during construction; Communication of door closures; Anticipated door closures; and, The monitoring process for door closures, including calculation methods, and the recording and reporting method. 4

199 Jaden Hodgins, EIT From: Sent:Friday,January12,20182:33PM Subject:Re:Dundasstreeteastdevelopment Thank you for clarifying. Your explanation and the pdf were very helpful. Now as far as losing parking and accessibility - who do I speak with about how my business is affected and what grants/strategies are in place? Thanks again, On 12 January 2018 at 14:02, Hodgins, Jaden <jhodgins@london.ca> wrote: 5

200 o 6

201 Jaden Hodgins, EIT From: Sent:Thursday,January11,201812:18PM Subject:Dundasstreeteastdevelopment Hello, I have a business here in London. 7

202 I believe that the rapidtransit will come down through this way, but how it affects my business is still unclear. Is there information that you could give regarding estimated start dates, how lanes/parking will be affected, estimated duration, and recompense available for businesses during this time? The maps that I have found appear to only generically show that I am in the path of the construction, but nothing farther. I want all the information. Please send whatever you have. Thanks! 8

203 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Friday, January 12, :50 AM Marianne Alden FW: Feedback Since I Cannot Attend in Person on January 24th Heather Beecroft From: Sent:Thursday,January11,20185:33PM To:Shift<Shift@london.ca> Subject:FeedbackSinceICannotAttendinPersononJanuary24th Thanksfortheopportunitytobeheardonthisissue. Herearemymaincomment.I dbehappyifyoumadethempublicaswell. 1. AlthoughmanypublicinputsessionshavebeenheldwiththevastmajorityappearopposedtotheBRTproposal, thisoppositiondoesnotseemtochangethedirectionthecitycontinuestomovein.igetthefirmimpression thatthesemeetingsareapretenseandthatyouaresimplygoingtherequiredmotionstosaythatyouheldthe inputmeetings.frommydiscussionswithmanylondoners,mostfeelsimilarly. 2. Ibelievethedesignprocessforthisprojectwasflawedfromtheoutset.Itappearedthatanew/moderntransit systemhadtobeintroducedtoattractmillennialsandtoreducetraveltimes.noclearanalysisprecededto evaluatethecurrentpublictransitsystem sweaknessesandareasforimprovement.thosewouldappearmore urgentthanlaunchingsomethingnewwhentheexistingstilldoesn tworkwell.aswellthenewbrtwouldnot servethebroadergeographyoflondonerswhodependonthecurrentltc.inaddition,thesuggested improvementsintraveltimealongbrtroutesnowappeartobemuchlessoptimisticthanoriginally projected.furthermore,theinterconnectivityandschedulecoordinationofbrtwithotherpublictransitroutes aren tclearandthereductioninoveralltraveltimesifacombinationofbrtandnonbrttravelisneededisstill unknown. 3. ManypeopleneedpublictransittoandfromnonBRTservicedlocations;therefore,thosemanyLondonersare beingignoredbythisproposal. 4. TheimpactsontrafficandthereroutingoftrafficintoneighbourhoodscausedbyaBRTandthemultipleoptions atvariouscostsdemonstratesthatconceptuallyata30,000footlevelbrtsoundssexyandappealing,but oncethedetailsareworkedout,itisquitetheopposite. 5. Finally,ifanynewtransitsystemisintroducedthenitmustbeacomprehensiveandwellcoordinatedpeople movementsolutionthatincorporatesallmodesofpublictransitandconsidersthepercentageofpeoplewho willstillwantandorneedtousetheirownvehicles,bicycles,ets...tomovearoundthecity.and,itmustbe flexibleanddynamicandnotfixedsincepopulations,employers,retailers,medicalandgovernmentservice officeswillmovefromonelocationtoanotherandnoamountofwishfulthinkingorcityplanningthattriesto drivepeopletothecorewillbecompletelysuccessful. 6. Moreandmorepeopleandbusinesseswillmovetolocationsthataremorecosteffective,wherethereare strongcommunities,wheretheycanshopanddineandbeentertainedandwheretheycanliveinreasonable proximitytotheirhomeenvironments.aswell,homeofficesarereplacingoldertraditionaldowntowncentral officesandemployeesaredoingtheirworkinavirtualenvironmentandnotinaphysicallydictatedone. 1

204 Thankyou. Ihopesomeoneisn tjusthearingbutactuallylisteningandshiftingdirectionasaresultofallthispublicinput. 2

205 Hailey McWilliam From: Sent: To: Cc: Subject: Ramsay, Jennie Tuesday, January 09, :26 AM Shift Beecroft, Heather; Marianne Alden FW: Nature disruption Jennie Ramsay, P.Eng From: Sent:Monday,January8,20188:25PM Subject:Naturedisruption HelloFolks AnotherweeproblemwiththeBRTplanisSNOW.Lastweekandthishashadthetrafficcapacityreducedtotwolanes wheretherewerefourandretarded flowandaccessibility.summertimeplanningalwayshitsasnagwhenwintercomes.prettymediansbecomebottle necksandtraffichazardsasbuses,cars andtrucksliptrytosqueezethroughthechokedlanes.oftentheresultisvehiclesbouncingoffthemdamaging expensivecars,causingcollisions,andslowingtransit. Bridgeswithinadequatewidtharejammedwithsnowandsnowbanksreplacesidewalksforpedestriantraffic.Alittle advancethoughtshouldhavediscovered thisproblemlongagoinawinterclimatelikecanadaandcreatedasimplesolutionofmorewidth. Thisisnotaproblemofthiscouncilbutonewhichseemstohavegottenprogressivelyworsewithimproperengineering ofthoroughfaresingeneralinmostcities. ConsultantswhobringplansfromthesouthernUSAseemparticularlyadeptatsellinginappropriateconceptsforour northernrealities.weneedtoinsertspace Intoourexecutionofroads,sidewalks,bridges,tunnelsetc.forthespacewhichtheGrinchofwinteralwaysstealsand leavesuswithunsafeconditions. Enjoythesnowbutdonotforgetitwillbebackeveryyear! Regards 1

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207 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Monday, January 15, :51 AM Marianne Alden FW: Public Info Center #5 Comment Sheet Heather Beecroft From: Sent:Friday,January12,201811:20PM Subject:PublicInfoCenter#5CommentSheet To: JennieRamsay ProjectDirector,RapidTransit CityofLondon HowoftendoyouusetransitinLondon. Iamcurrentlyretiredbut,whenIwasworking,ItookthebusjustabouteveryweekdaytogettoworkatDundasand TalbotbetweenOctandApril.Tookmybicycletheothermonthsorabusduringinclementweather.IfIdroveforsome reason,ittookmelongertogettoworkasthebusdroppedmeoffoppositethebuildingandwiththecar,ihadtofinda parkingspotandwalkfromtheretotheoffice.onlycomplainbeforeltconlinewasmystopwashalfwaybetweentime pointsandwhothedriverwasthatdaydeterminedwhattimethebuswouldarrive. MaterialsPresented. SeemedtobealltheinformationthatIwaslookingforregardingBRT.Ihadtoaskaboutthefeederbusroutesinthe westendandhowtheywouldconnectwithbrt.iwasnotpleasedbytheresponseigotregardingtheroute19 Oakridgebus.TheLTCrepatthemeetingsuggestedthatitwouldcomedownHydeParkandalongOxfordtotheBRT terminalandloopback.oxfordbetweenhydeparkandthebrtterminalalreadyhasthe17aand17boxfordrouteson thisstretchofroad.thiswouldisolatethewholecommunityofoldoakridgethatalreadylosttheroute8riversidebus. ItalsowouldremoveallserviceonRiversidebetweenWonderlandandWoodward. CurrentlyanyonelivingbetweenRiversideandValettacanwalkuptoValettafortheroute19Oakridgebus.Thepeople northofvaletta,butclosertovalettathanoxford,canwalkdowntovaletta.thosenorthofvalettaandcloserto OxfordcanwalkuptoOxford.Insummary,¾ofthesubdivisionwouldhavetowalkfurthertoaccessBRTfeederbuses onoxford.keepinmindthatthereareonly4roadsthataccessthewholesubdivisionfromoxfordsothosewalkingup tooxfordmayalsohavetowalkupto½kmeastorwesttogettoanaccessroad. QuestionsUnanswered. 1

208 2 Regarding CarCulture PaulHubertrespondedtomyconcernovertheresistancetopublictransitIfoundwhenwe movedherein1980.paulstatedthatsincethentherehavebeenmanystudentsthathavetakenthebustoschooland arenowlesslikelytowantacarthantotaketransit.icanseethistosomeextent.ifthatistrue,whyistheresomuch lesstrafficinthecityonschoolholidays.itallisn tteachersontheroad.isometimesdrivebyriversidepublic school.theoakridgearenaparkinglothasover20carsinitonanaveragedaywaitingtopickupkids.addtothat another30orsoparkedonotheradjacentstreetstotheschool.3ofthosecarsarefromhousesicanseefrommyfront yard.9kidsgettingalifttogolessthan1kmonaroutewithasidewalkandcrossingguard.thesedriversaremykids ageandareindoctrinatingtheirkidstodriveeverywhere. AsfortheAntiBRT s.withthecitypromotingdensificationratherthansprawl,whatothersolutionsarethereformore peopleinthedowntownarea?ienjoyedtakingmybikehometoseethetrafficovertheguylombardobridgelinedup asfarbackasicouldseepastthecanoeclubwhileipedaled,unimpededbytrafficonthebikepath. IjustgottheimpressionthattherehasnotbeenalotofthoughtgiventohowtheexistingrouteswillinterfacewithBRT tomaintainandgrowridership. Thissectionislessyourresponsibility,butsomethingyouhavehad,andwillhavetodealwith. Isouruselessplanningdepartmentinvolvedinanyofthis?Ihaveseenfarmorereactionary,kneejerkreactionsthan plansthatshouldhavemappedoutaviablefuture.muchdiscussionregardingaringroadwhenwemovedhere.then nothing.againaringroadbyhavingthe402hookuptothe401eastoflondon.ohno,itwoulddiverttouristsaway fromthecore.nowtoobuiltuptoputinaringroad.buildmorehousesinwhitehills.oops,theemergencyservices arehavingtroublegettingaccessduetothelevelcrossingonwonderlandsouthofsarniaroad.nowwehavetobuilda bridge.letswaituntilthereisabigboxcomplexathydeparkandfanshaweparkrdiscompleted.ohlook!!,trafficis solidfromoxfordtogainsborougheveryrushhoursoletsdigitupandmakethetrafficinthewholewestendofthe cityanightmarefor2years.theyhadthenervetopostsignsthatsaidtheyweredoingatrafficstudy.itwasstopand goforkilometers.justacostlyformality? Commuterparkinglots,stillalevelcrossingtodealwithonRichmond,atwolanebridgeonWharncliffenorthofOxford, atwolanebottleneckfordecadesasthecitygrew,finallywithbrtitisbeingwidened.ifitwasn tfortransporttrucks damagingthesinglelanebridgeoverthetracksonsarniaroad,itprobablystillbethere,tryingtohandlethetraffic beinggeneratedbyallthenewconstructioninthearea. Ihaven tseenanyevidenceofanyforwardthinkersintheplanningdepartment.thecitywascalledabigsmalltown whenwemovedhereandnotmuchhaschanged.abitmoredensification,seeminglywithoutalotofthoughtgivento theimpactsofitontheservices,roadsetcbutstilljustreactingtoonecrisisafteranother.brtwillhopefullyhelpbut tryingtosqueezeitintoanalreadyexhaustedroadwaysystemisatallorder. HavingbeenbornandraisedinToronto,Iwouldn tthinkofdrivingdowntown.movedtoottawa,walkedtoworkand onlytookthecartotakeacoupleofothersinmyapartmentbuildingtothegrocerystoretogetbigorheavyitemsorto visitpeopleoutsidethecity.movedherewithavailablepublictransitarequirementforbuyingahouse.abusstoponly minutesawaywasaplus.justsurprisedtofindoutitonlyraneveryhourandthelastbuswas6:00butiadaptedto makeitworkforme.itallowedustobeaonecarfamilyasthecarwasalwaysavailableformystayathomewifetouse anytimesheneededit. Somuchformyrant.Ican tcommittobeatthemeetingonthe24 th,butificango,iwilltakethebusthereandback. Ihaveyettohearanyotherbettersolutiontotheproblemandhopeitwillexceedexpectations.

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210 Hailey McWilliam From: Sent: To: Cc: Subject: Ramsay, Jennie Wednesday, January 10, :06 PM Shift RE: City of London - Bus Rapid Transit joke with no end to my business losses

211 2 Jennie Ramsay, P.Eng Beginforwardedmessage: From: Date:January8,2018at9:43:14PMEST Cc: Subject:RE:CityofLondonBusRapidTransitjokewithnoendtomybusinesslosses. HeatherIamperplexedbytheCityofLondoneffortstobuildarapidtransitbusroutewhenthecurrent busesservicingtheareasaremostlyempty. Myofficeof17years,at,facesthestreet.Ihaveyettoseebuseseven1/3full,as theyaremostlyemptyinthe oldeastend. Soknowyoutakeuptwolanesofaroad,directlyinfrontofmybusinessof17years,astreetthathas beenpresentinlondonover100years(againalreadyatcapacityduringrushhours)cutoff50%ofmy drivebytrafficfromcomingintomybusinessmakethelanessowideilosemycurbappeal,losemy signage,losetheabilityforcustomerstomakealeftoutofourbusinessoraleftintoit?onlyrightin andrightoutiscutting50%rightoffmyexistingcustomerbase.willyoulowermytaxesasyouarenot allowingmetoconductbusinessfor50%ofmycustomers?willyoulowermytaxesasmycurbappealis nowgoingtobelost? SotheCityofLondonfeelstakinguptwo rapidtransitbus lanesoftrafficthatduringrushhourare alreadyfullandcongestedandnowwilluserapidbusesthatnooneispresentlyevenutilizing?sothey aredrivinginfromoutoftownandwillparksomewhereandgetonabus?okiftheyarefulljustadd anotherbustotheroute,ohthatwillnotgetfederalfundingorprovincialfunding,ohisee.thecity failedtoplanaringroadaroundthecitywhentheyhadthechanceandnowthatfailedplanendsup lookinglikeyouaregoingtoputmeoutofbusinessalongwithmanymanyotherbusinessesalongthe federalandprovincialrapidbusroute,whatascam. SodoesRapidEmptyTransitmakesenseforthissectionofDundasSt.,anareahasthelowestincomeof theentirecityandepidemicscaledruguse?weareconstantlyfindingneedlesalloverourpropertyyet thecityoflondonfeelstheyneedtobusdruggedoutlowincomepeopletocollecttheirwelfarechecks downtownatrichmondanddundasviarapidtransit?mymotherwillnotevenshopdowntownany longerasitsfullofhomelessdruggedoutpeoplebeggingformoney.leavecityhallandgetoutinthe realworldoflondon,youmaybesurprisedwhatyou llsee.iamsureonceyougetrealwiththeentire

212 3 city sneeds,notjustthemoneysideofthecity,youwillseerapidbustransitshouldbewaydownon thelist. Doyouandyourfriendlyteamwanttocomeandhelpusinthespringpickupalltheusedneedleson ourproperties?wecoulddoitonanicesunnyday,heckourstafflovepickingupusedneedlesanddrug userhitbagsandhavingthethievesandbumsremovedfromourproperty.ohiguessthereisnostop forarapidtransitbusnearmylocation?noplacetoputthehookersorbumsonthatshinynewbus movingsofastemptytowardsthethrivingmetropoliscalldrugtown,notdowntown. Thisrapidbusisallbuiltwithborrowedmoney,goingonthedebtsideoftheprovincewithnoreal paymentjustdebtandnotrealrepaymentatleastnotinlondonwhodesperateneedsfundsforother moreimportantcauses. YoushouldstopthisjokecalledRapidOutofBusinessandfocusonthepeopleofLondon.Ihavenot seenonebillboardorheardoneradioadtryingtomitigatethedrugprobleminlondoninaproactive posture;predruguse.alltheschoolchildrenarenotbeinginformedenoughtonotevenwanttotry drugs,thousandsofneedlesanddrugusersareatwit sendoflifeandthecityfocusesonrapidbus Transit.Whydon ttheygetsomeleadership,peoplewhodon tsleepandtheircoworkersatwork andfocusoncreatinganenvironmentforsmallbusiness.createjobsandtakeavisontoputyour federalandprovincialhandoutsintousingittonotputabandaidonacrisisbuttostichitupandrepair andrebuildthecity. Allthispoliticaltalkofafasttrain,it salljustgetmevotedintalk.lookatthedeficitsourgovernment haveusinnow,thenaskyourselfwhoispaying:nooneit salldoneondebt,can tyoupeoplegetdebt? Iguesswenowseerapidoutofbusinessbusesaregoingtosavethecity,createamoreefficientwayto pickupyourwelfarecheckasthecityhasnottheslightestcluehowtocreatejobs.pleasedon ttake creditforthehousingboomit sjusttorontonianscomingtolondontheescapethehighdebttaxes,but don tworrytheydon tcometoworkastherearenotjobs,nothingofanyconsequencetospeakoff.oh wehaveabigpizzamaker. Thisrapidbustransitinfrontofmybusinesswillputmeoutofbusinessasmypotentialcustomersdon t needtodoallthistogettomycompetitorsdownbothendsofthestreet.mycurbappealwillbedone andiguessmytaxeswillgouptopayforsomerapidbusoutofbusinessdeal.pleaseletmeknowwho tomakeoutthelawsuitpapersforatcityhall,thankyou. Whataboutscientificresearchtaxdeductionsforinvestmentsinrawresearchanddevelopment?What aboutlocaltaxincentivesforsolarpanelsmfgandinstallationsinthecity?whataboutdreaminga realityofgrowthbasedoninnovationnotdebt?createglobalinvestmentopportunitiesinlondonwith innovativetaxandinvestmentstructuresthatbenefittheinvestor,entrepreneurandgovernment. Or,youcouldjustsleepwithyourassociateandcallitaday;it saninternationaljoketheystillhavethe job. Canyoujustsimplyarrangeforatimetomeetincourt? Best From:Beecroft,Heather[mailto:hbeecroft@london.ca] Sent:Friday,January5,20186:19AM To: Subject:CityofLondonBusRapidTransit

213 The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location. Heather Beecroft 4

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221 Right-click here to download pictures. To help protect your privacy, Outlook prevented automatic download of this picture from the Internet. Rapid bus passing by bus stop Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Wednesday, January 24, :18 AM Marianne Alden FW: Join us tomorrow for the BRT Public Information Centre! Heather Beecroft From: Sent:Wednesday,January24,20189:15AM Subject:Re:JoinustomorrowfortheBRTPublicInformationCentre! From: Sent: Subject: Look forward to seeing you tomorrow! When: Location: Morning: 1

222 Right-click here to download pictures. To help protect Outlo ok prevented au tomatic download of this picture f In ternet. Twitter Right-click here to download pictures. To help protect Outlo ok prevented au tomatic download of this picture f In ternet. Facebook Right-click here to download pictures. To help protect Outlo ok prevented au tomatic download of this picture f In ternet. In stagram Right-click here to download pictures. To help protect Outlo ok prevented au tomatic download of this picture f In ternet. Website Afternoon: Learn more about the event Learn. Explore. Engage. Tell us your preferred design options. Copyright 2018 London's Rapid Transit, All rights reserved. Our mailing address is: 2

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224 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Wednesday, January 24, :02 AM Marianne Alden FW: Today s LFP HeatherBeecroft AdministrativeAssistant RapidTransitImplementation CityofLondon OriginalMessage From: Sent:Wednesday,January24,20189:58AM To:Shift<Shift@london.ca> Subject:Today slfp GoodmorningJennie Ireadyouroprdtodaywithinterest. 3points: Ifyouaresavinglessthan5minuteswhat sthepoint? I veseentheresultsofthehamiltonbrtandthepropertiesoneithersideoftheroadbecomeundesirableandtheloss oftreesimpactsonthebeautyofneighbourhoodsandthecommunity. Lastly,IwasatapresentationlastyearatWesternU.withgraduategeographystudents(ourfutureplanners)without exceptiontheywereopposedtobrt.igotmayorbrown(whowaspresent)involvedintheconversation,thestudents saidthecurrentbusstoppickuptimesystemwastoounreliabletobereliedon,andtheyquestionedhowcurrentcar commuterswouldconnecttobrtroutes.wherewouldtheyleavetheircars?whereistheconvenience,timesavingor evencostsavings? Matt sonlyreplytothestudentswas ifnot,wherewillwefitallthecarsinthefuture? Ithinktransportationwillchangedramaticallyinthenext20yearsasaresultofnewtechnologiesbeingworkedonnow. BuildingtheBRTbecauseofthefreegovernmentmoneyiswrong.It sawasteoftaxpayermoney.aswellasthecity sharecomingfromthedevelopmentfund.spendingotherpeople smoneyisnotjustificationforaniffyproject. BRThasnorapidcomponenttoit,spendthecitymoneyonexpandingthecurrentbussystem(toindustrialareas),use technologytoinformridersastowhenthebusisexpectedtoarriveatthepickuppoint(likeuber)alsoimprovetraffic lighttechnologyandbicyclelanes. AddinginfrastructureimprovementstoyourjustificationsshowhowweaktheBRTproposalis. TheneedforinfrastructureimprovementsisagivenregardlessofwhetherBRTdoesaheadornot. Weallwantabettercitytoliveandgrow,howevermanydisagreewithyourvision. Thanks 1

225 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Wednesday, January 24, :41 AM Marianne Alden FW: Rapid in BRT Heather Beecroft From: Sent:Wednesday,January24,20189:40AM Subject:RapidinBRT JennieRamsay... Withalltheglorious&wonderfulprojectionsonputting rapid inthebrtproject,whywouldn tlondontake thisopportunitytoengagethefederalgov tinrestrictingthetimesofservicecpisallowedthru thecity. OneofthefocalpointsofthistransitinitiativeisbeingthrottledduetotheCPtrains whycantheynotbe mandatedtooperateathoursmoreconvenienttothepeopleoflondon.itisabsurdthatacityapproaching 500,000peopleisstillheldhostagebyaCorporationthatonceuponatimeservedthepeopledirectly.Will thisbeallowedtocontinueforever??? Thatdayhaslongpast&BRTinitscurrentformismerelyahalfbaked,bestofabadsituationdesignuntilthis issueisfixed. Cheers... 1

226 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Wednesday, January 24, :15 PM Marianne Alden FW: Received?? Heather Beecroft From: Sent:Wednesday,January24,20181:46PM Subject:Re: Received?? nothing mentioned about cost per passenger, a lot of question from Public were ignored. The elimination of existing parking was loud and clear, but IBI ignored those. No pilot project announced. I noted the room was the library which is owned by the city, which to IBI is FREE! Ship these kids & the suits back to Mississauga. On1/19/20188:18PM, wrote: you claim constantly that you want to hear from the general public..but will the higher ups listen. Do remember that IBI is a consulting & engineering firm, similar to Dillion. But these boys appears to do a very good sales job. Nothing has been mentioned as to the time the BRT would be running. We have, as previous..ltc runs day trippers. OR for what purpose are you pushing BRT. On1/19/20189:04AM,Shiftwrote: 1

227 Right-click here to download pictures. To help protect your privacy, Outlook prevented automatic download of this picture from the Internet. 5 th Public Information Centre (PIC)Wednesday, January 24 th Morning: Evening: Location: We want to hear from you. 2

228 Hailey McWilliam From: Sent: To: Cc: Subject: Hodgins, Jaden Wednesday, January 24, :51 PM Shift RE: Information request Hello ThankyouforyourinterestinLondon'sBusRapidTransitproject. Withrespecttoanticipatedtimeframeandphasesofconstructionfortheproject,IwillreferyoutotheBRTMasterPlan, whichcanbefoundonourwebsite: Chapter9.5oftheMasterPlanoutlinestheproposedconstructionphasing,summarizedbelow: EastCorridor NorthCorridor SouthCorridor WestCorridor Thesedatesarepreliminaryestimates,however,andsubjecttochangeandcontingentonfundingapprovalsandfinal deliveryplanfortheproject. IfyouhavemorequestionsorwouldlikemoredetailsonhowBRTmayaffectyourbusiness,pleasecontacttheRapid Bestregards, JadenHodgins,EIT EngineerinTraining RapidTransit CityofLondon 300DufferinAve.,P.O.Box5035 P: OriginalMessage From: Sent:Wednesday,January24,201811:57AM Subject:Informationrequest Hello 1

229 Iwouldliketorequestaninformationsheetregardingtheanticipatedtimeframeincludingphasesofconstructionfor therapidbussystem. Ourbusinessislocatedinthevicinityandwillbeimpacted,asaresultwewouldlikeinformationtoprepareadequately. Thankyou SentfrommyiPhone 2

230 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Thursday, January 25, :02 PM Marianne Alden FW: Shared bike lanes Heather Beecroft From: Sent:Thursday,January25,20183:56PM Subject:Sharedbikelanes Dear Madam/Sir, I am a newcomer to London, ON and I would like to add a little bit to a lovely discussion on Rapid Transit. I would like to see the development of bike lanes that are not shared with either cars or pedestrians. I have lived in Germany, Lithuania and the UK and I think that it is best when bikers have the lanes to themselves. First, it is safer as the speed of a biker is slower than the car but much faster compared to a pedestrian. Second, a separate lane system encourages people to respect cyclists and take them seriously. Respectfully, P.S. currently I would not want to cycle in London as I think it is too dangerous 1

231 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Thursday, January 25, :26 AM Marianne Alden FW: BRT Heather Beecroft From: Sent:Thursday,January25,20189:24AM Subject:BRT To: Jennie Ramsy After reading yet another article in the LFP about the bus rapid transit plan I have to ask how the "rapid" part will work. In the past week I have sat in my car for over 10 minutes on 2 occasions waiting for a freight train to work it's way through the city. My understanding is that these "rapid" buses will also be waiting for trains. It is unlikely that I will ever ride these buses but I realize that times are changing and London needs to keep up. Many years ago we weren't brave enough to build a "ring road" which I think was a mistake as traffic through the city now is brutal. However until the trains stop blocking our roads I think you need to take the "rapid" out of your name!!! 1

232 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Thursday, January 25, :57 AM Marianne Alden FW: automobile use HeatherBeecroft AdministrativeAssistant RapidTransitImplementation CityofLondon OriginalMessage From: Sent:Thursday,January25,201811:09AM Cc: Subject:automobileuse ItismyunderstandingtheoneofthemainaimsoftheBRTprojectisthereductionofautomobiletraficwithinthe city.ifthisaimisrealizeditwouldbeaveryimportantaccomplishmentsince,atpresent,themajorthroughstreetsin Londonareextremelycrowdedintheearlymorningandlateafternoonhours.Inaddition,itisalsomyunderstanding thatthissituationislikelytobecomeconsiderablyworseinthefuturewiththeprojectedincreaseinlondonofan additional40,000carsoverthenext1520years. Becauseconsiderableworkhasalreadybeencompletedinassessingtheoutomeofsimilarrapidtransitsystemsin othercities,iwouldappreciateknowingwhatyourfindingshowwithregardtoautomobileuseintheseothercitiesafter theirsystemswerecompleted.inotherwords,wasthereareductioninthelevelofthisuseaftertheirsystemswere fullyoperationalwhencomparedtothelevelofusethathadoccurredbeforetheirsystemswereinplace? Thankyouinadvanceforyourreply. Sincerely, 1

233 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Thursday, January 25, :48 AM Marianne Alden FW: Join us tomorrow for the BRT Public Information Centre! Heather Beecroft From: Sent:Thursday,January25,20188:47AM Subject:Re:JoinustomorrowfortheBRTPublicInformationCentre! Thanks for the invite,but I think that it is a waste of time. You have already made up your mind and are not really listening to the people. Jennie's piece in LFP today is interesting. Question for her!!! Do you ride the bus to & fro work? Who is the 74 cents government money coming from??? Taxpayers??? Have you really talked to downtown business people??? How will the market cope with no loading areas on King St?? Have you ever had to make a pay roll? PS...I ride the bus every day...different routes!!! Saving 4 minutes on a perfect day is no big deal. What about the time when a train goes by or actually stops for several minutes on my route!!! How would you like to live in one of the houses on Wellington that will be torn down or live on Richmond north & have your front trees cut down!!! STOP BRT now!!!! Improve bus service as we know it! Build a tunnel or bridge on Adelaide at CP tracks 1

234 January 24th On Tue, Jan 23, 2018 at 10:30 AM, London's Bus Rapid Transit wrote: Look forward to seeing you tomorrow! When: Location: 2

235 Morning: Afternoon: Learn more about the event Learn. Explore. Engage. Tell us your preferred design options Copyright 2018 London's Rapid Transit, All rights reserved. Our mailing address is: 3

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237 Hailey McWilliam From: Sent: To: Cc: Subject: Beecroft, Heather Monday, February 05, :49 AM Kemick, April; Ramsay, Jennie Marianne Alden FW: SHIFT - Comments on PIC 5 - Wellington Rd. from Baseline to the Thames River Heather Beecroft From: Sent:Sunday,February4,201812:08PM To:Shift<Shift@london.ca> Cc:Zaifman,Jared<jzaifman@london.ca>;vanHolst,Michael<mvanholst@london.ca>;Turner,Stephen <sturner@london.ca> Subject:SHIFTCommentsonPIC5WellingtonRd.fromBaselinetotheThamesRiver Ms Ramsay & team... I have reviewed the options for the section of the South BRT Corridor from Baseline to the Thames River. I can't say I have a prefered option amongst the 3 presented at the 5th Public Information Centre. I do have comments however on how to proceed. 1) Do Not Nibble - Be Bold I strongly believe that, when presented with similar situations in the past, projects have been reluctant to make the hard decisions that set us up for future growth. For example, the widening of Highbury Ave was accomplished by nibbling away at the front yards of all the properties along the way. My impression is that this has created dozens of homes which are unlikely to increase in value at the same rate as others in the neighbourhood. Several have unsightly retaining walls in need of maintenance and steep walkways/driveways that limit access. There are few trees and landscaping appears restricted. Soon we'll be talking about widening Highbury again near Hamilton Road. If we'd executed the original widening with the expectation that more lanes would be needed in the future we might have made different decisions that would have been better for the neighbourhood over the long term. On the other hand, when the Horton St. Extension was in the planning stages there was a great deal of controversy about the homes on the north side of Beaconsfield Ave. It was a hard decision to take down those houses instead of nibbling away at their backyards. The result is a better roadway with good landscaping options and a neighbourhood that has less fear of future encroachments. 1

238 So... I think that the plans for Wellington Rd should take the long view. Do not nibble away at the front yards of the properties. Preserve one side of the street as much as possible and give them nice sidewalks and landscaping that make them attractive for years to come. Take complete properties from the other side with the expectation that they can be redeveloped using new/different building formats. 2) Get the Development Community to weigh in. Many don't understand what TOD means and, to date, the development community has been sitting on the sidelines of the BRT discussions. Meet with the development community and get their input on the potential of the properties you acquire along Wellington. Would these be well suited to residential above commercial, townhomes, midrise apartments, institutional, etc.? How would they relate to the historic properties on the other side of the street? Are there real-life examples associated with other Ontario projects that can be shared? The project needs to present to the potential positive outcomes to the streetscape in much stronger terms. Many have seen the negative impacts of the widening of Highbury and that's all they can imagine for Wellington. The options (drawings/slides) you've presented to this point essentially ask people to chose the lesser of 3 evils (properties impacted, trees removed, etc.). It is time to show that good things will happen to the properties that are expropriated. I know I ramble so if you have any comments or questions feel free to contact me. 2

239 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Friday, January 26, :29 AM Marianne Alden FW: Re Brt Heather Beecroft From: Sent:Friday,January26,201810:24AM Subject:ReBrt I would like to say thankyou to several people who provided great information on brt, there was a senior fellow Joe with excellent people skills, great job! And his junior Cole. Ibelieve they were both consultants. This info was presented with much clarity, I believe we should have called this Smart Transit! This would provide more sense of inclusion, too much concern that this is not for everyone, much more neighbourhood sessions, and or mail outs would be helpfulto reassure people about the planting of trees and greenspace. I really want to thank Jenny Ramsy, she presented very well and seemed very informed. I came away with the best information, I would recommend more education that the shift office is open at the.library, perhaps highlight this in the free press. Again I think you should call it Smart Transit thanks please send a thankyou to Joe and Cole Sincerly Sent from Yahoo Mail on Android 1

240 Hailey McWilliam From: Sent: To: Cc: Subject: Beecroft, Heather Friday, January 26, :56 PM Kemick, April; Ramsay, Jennie Marianne Alden FW: Consultation for London Bus Rapid Transit Heather Beecroft From: Sent:Friday,January26,20183:52PM Subject:ConsultationforLondonBusRapidTransit Greetings, I attended the daytime information session for London BRT this past Wednesday at the Library. I compliment the team on the details of the display boards and the tables showing the pro's and cons for the options. The presentation and Q & A was disappointing. In my many years of business, whenever I had to present to senior management on a proposal, I would be criticized and loose the audience if I didn't a) state clearly the objective of the presentation and b) what precisely is the desired outcome and c) what precisely are the decisions being asked of the management audience. At the beginning of your presentation you repeated many times that you were looking to both inform and to "consult" with the public. You were very interested in feedback and it would help with decisions. You did not state clearly which decisions had already been made as final, and which decisions that are remaining for us to be "consulted upon" and offer input. The definition of consult is: "to seek information or advice from others" 1

241 There were at least three questions/challenges (and i wanted to ask more) about the routing decisions. In each case you answered that council had approved the route decisions, these were final and you were not going to go back to this in this meeting. There was one very detailed and well presented question/challenge about the business case. You answered that council had approved the business case and you were not going to debate this at this meeting. I asked a question about the options for center lane v.s. curb lane. You answered very effectively the positives of the center lane option, but you did not elaborate on the pro's/cons between the two options, is there still a decision to be made? does the public have an opportunity to be part of that decision? There was a leaflet handed out before the presentation asking public to rate which amenities for the stations is most important. Maybe these amenities are the only remaining decisions open to the citizens? If yes then be clear about this. It would have been less humiliating to us citizens, and you would have gained more credibility had you stated at beginning of the presentation: "these are the major decisions that have already been made by council and are no longer open for debate or consultation" and "the following options/decisions are still undecided. Of the undecided decisions, the following will be made exclusively by the Shift team and council, and the following are open for full citizen consultation" And then follow with instructions on the process for the public to provide their input. Sincerely, 2

242 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Tuesday, January 30, :05 AM Marianne Alden FW: BRT Route to Western University? Heather Beecroft From: Sent:Saturday,January27,20181:55PM Subject:BRTRoutetoWesternUniversity? Hello: I work at full-time and sometimes I am also a part-time student. When I take classes I usually take night classes since I work full-time during the day. I used to take the #10 Wonderland Bus to work when I lived in the bus hub but I had to buy a car when I moved 2 km South I moved because of the overcrowding at. I lived there for 13 years and I rode the bus to work for 13 years but I had to move because the over-development made it impossible for me to sleep at night and study because of the noise. The young woman who lived above me threatened to jump down onto my balcony on the sixth floor, and the buildings are now so close together that there is no privacy in that neighbourhood. And there is no green space anymore at Oxford and Wonderland. So I moved 2 km South to hub. and I had to buy a car since I am no longer in the bus At a meeting at Western University this week I learned that Western has reached an agreement with LTC with regards to the BRT bus route on Western University campus. I looked at Wester's Open Space Strategy document but the map of the bus route is illegible to me. Please send me a map of the bus route that Western and LTC have agreed to for the Western University Campus BRT bus route? I moved away from and bought a car in 2013 so I have not kept up with what changes have been made if any to the #10 Wonderland bus route since 2013 but I can find the information about the current bus routes online. Are you proposing any changes for buses from Springbank and Wonderland Road South to Western University Campus after BRT is implemented? What is the Timeline for BRT to go into effect? 1

243 I am happy to hear that Western has reached an agreement with the LTC since I work and go to school at Thank-you, 2

244 Hailey McWilliam From: Sent: To: Cc: Subject: Beecroft, Heather Wednesday, January 31, :16 AM Kemick, April Ramsay, Jennie; Marianne Alden FW: SHIFT Rapid Transit Master Plan London Heather Beecroft From: Sent:Wednesday,January31,20189:01AM Subject:SHIFTRapidTransitMasterPlanLondon Hello Jennie Ramsay, Brian Hollingworth, and SHIFT members/to whom it may concern, I appreciate the chance to be able to you with my comments, as unfortunately, I was not able to attend your meeting last week to speak with you in person regarding the new SHIFT Rapid Transit, although I really would have liked to. In light of the new Rapid Transit Master Plan, I have already been to London City Hall and have reviewed the initial proposal of the scope of work that is to take place. As I live on one of the major streets where this project is to take place, I'm torn as to whether this might be beneficial or not. My most pressing issue is I'm very worried that, in order to make this project a reality, a portion of my land will need to be expropriated. I have purchased my property for the sole reason that it is a larger lot, and if expropriation of my land is to take place, I am HIGHLY against this project moving forward. My main question I would like answered is, how soon will you be able to tell myself, and the public, whose land you will be effected by this new development?... and moreover, will I eventually lose a portion of my land as a result? Overall, as I mostly drive to work, I believe that this new transit will cut down on essential driving lane ways in areas to be accomplished. We do not have the space to be able to open up the roads wider, just to appease construction design. Furthermore, I do not believe that the number of transit passengers will increase compared to the number that already uses local transportation, and maybe the only reason that this is being developed is to present London as a more modern city, but subsequently will have no real value to the citizens of London, and will only cost the tax payers in the end, without solving any of the bigger issues that this city faces. 1

245 In my humble opinion, I believe that the money for this endeavor could be much better spent. I ask that you please respond to the above question I posed, as soon as conveniently possible in order for me to put my mind at ease about my property. Thank you, 2

246 Hailey McWilliam From: Sent: To: Cc: Subject: Beecroft, Heather Thursday, February 01, :13 AM Kemick, April; Ramsay, Jennie Marianne Alden FW: Pedestrian Traffic, Clearing Snow from Sidewalk during Winter? Heather Beecroft From: Sent:Thursday,February1,20189:52AM Subject:PedestrianTraffic,ClearingSnowfromSidewalkduringWinter? Dear Shift & Councillor Stephen Turner: I have been meaning to contact my City Councillor for some time now regarding a number of traffic related issues and I will do that in the near future but for now I should just stick to one topic per . So the topic of this is Pedestrian Traffic. Has the City given any thought to making London more accessible for pedestrians as a way to ease up on the flow of traffic in the City? I did not own a car for 13 years so I know from experience that the sidewalks are not cleared during the winter. I often see women pushing baby strollers getting stuck in the snow banks that cover the sidewalks. In December of 2017 I saw a fairly new and expensive looking stroller abandoned in the snowbank that covered the sidewalk at the intersection of Oxford and Woodward Ave. across the road from Cherryhill Mall. That is a major intersection not just for parents with young children but also for seniors and people in wheelchairs and other mobility issues. So if that major sidewalk is not accessible for strollers for children there is no way someone in a wheelchair could navigate the sidewalk. And even seniors with walkers and canes will have difficulty. Even able-bodied people face challenges on London sidewalks in winter as I did when I did not own a car. Today I did call Public Services at City Hall to ask them to clear the sidewalk on Sarnia Road between St. Thomas Moore Catholic School before Western Road. I saw a woman stuck with a child in a baby stroller today so that reminded me to ask you to please consider Pedestrian Traffic in your plans to accommodate increased traffic and/or BRT in the future. And one way that the city can make the City more accessible for Pedestrians is by clearing the sidewalks of snow during the winter. Public Services at City Hall took my request to clear the snow on Sarnia Road today so I expect that will be resolved. 1

247 But the reason why I am writing to you today is because this is not a one time occurrence as I know from experience because I did not own a car for 13 years and the sidewalks in London are not usually cleared of snow in Winter. And I also have seen women with strollers stuck in the snow along Wonderland Road south of Riverside Drive on other occasions. I think that if the sidewalks were cleared fewer people would be forced to buy cars. And if people were not forced to buy cars then that would ease up on traffic congestion throughout the city. And in the broader context forcing people to buy cars is counter-productive to mitigating the impact of climate change. Thank-you, -- 2

248 Hailey McWilliam From: Sent: To: Subject: Beecroft, Heather Friday, February 02, :25 PM Marianne Alden FW: BRT - My House Is Most Likely On The Chopping Block Heather Beecroft From:Rammeloo,Ashley Sent:Friday,February2,20181:23PM To: Cc:Hodgins,Jaden<jhodgins@london.ca> Subject:RE:BRTMyHouseIsMostLikelyOnTheChoppingBlock Ashley M. Rammeloo, P.Eng From: Sent:Thursday,February1,201811:50AM 1

249 Subject:BRTMyHouseIsMostLikelyOnTheChoppingBlock Hey there Ashley; here. I met you at one of the most recent BRT pubic information sessions. and I found out that evening that it's very likely my house will be compromised due to the expansions on Wellington Road. I have not received any letters with regards to this matter, and you offered to help bring me up to speed if I were to reach out to you. Here's what I know after having attended that meeting: 2/3 options for my neighbourhood involve my house getting taken down. The third option is least favoured by your design team due to the implications to the retaining wall at the Lutheran church. People whose houses are being impacted by the construction were supposed to have been contacted long ago by letter mail. Construction is due to begin in the next year or two, but will be starting downtown instead of near my house Here's what I think I need to know: When will decisions about my neighbourhood be finalized? Is there some kind of correspondence that you can send my way (perhaps the letters I should have already received)? Is there somebody over there that I should be in touch with? Thanks in advance for any assistance you can provide 2

250 Hailey McWilliam From: Beecroft, Heather Sent: Thursday, February 08, :41 AM To: Marianne Alden Subject: FW: BRT PIC 5 Attachments: BRT PIC 5.pdf; ATT00001.txt HeatherBeecroft AdministrativeAssistant RapidTransitImplementation CityofLondon OriginalMessage From: Sent:Wednesday,February7,201811:58PM To:Shift<Shift@london.ca> Subject:BRTPIC5 Hello AttachedaremycommentsforBRTPIC#5.London scyclingadvisorycommitteedidn thavetimetocomment.so thereisalotsofcomments,andalltheopionalsonmypersonalones. Thankyou,andkeepuptogreatwork, 1

251 Hailey McWilliam From: Sent: To: Subject: Attachments: Beecroft, Heather Wednesday, February 07, :09 AM Marianne Alden FW: Bus Rapid Comment Sheet Bus Rapid Transit Comment Sheet.pdf Heather Beecroft From: Sent:Wednesday,February7,20189:07AM Subject:BusRapidCommentSheet Good Morning Jennie, Please view the attached comment sheet. If you have any questions please feel free to Thank you. 1

252 Hailey McWilliam From: Sent: To: Subject: Attachments: Beecroft, Heather Thursday, February 08, :41 AM Marianne Alden FW: Old East Village Business feedback report OEV BRT Feedback Synapsis Feb 2018.docx Heather Beecroft From:Ramsay,Jennie Sent:Wednesday,February7,201811:14PM To: Cc: Subject:FW:OldEastVillageBusinessfeedbackreport Jennie Ramsay, P.Eng 1

253 From: Sent:Wednesday,February7,20184:08PM Subject:OldEastVillageBusinessfeedbackreport HelloJennie, PleaseseeattachedthesynapsisoffeedbackcollectedfromOldEastVillagebusinesses.Pleasecontactourofficewith anyquestions. Kindregards, 2