PRODUCT RECALLS THE SGS PUBLICATION GATHERING CONSUMER PRODUCT RECALLS IN THE EU, IN THE USA AND IN AUSTRALIA

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1 PRODUCT RECALLS THE SGS PUBLICATION GATHERING CONSUMER PRODUCT RECALLS IN THE EU, IN THE AND IN AUSTRALIA CONSUMER TESTING SERVICES (CTS) SEPTEMBER 2012 CONTENTS AUTOMOTIVE Pages 1 to 15 Motor Vehicle (27) Child Safety Seat (0) Motor Vehicle Equipment (2)

2 AUSTRALIA IVECO Trucks Australia Limited IVECO IRISBUS Eurorider PRODUCT DESCRIPTION IVECO IRISBUS Eurorider IDENTIFYING FEATURES Campaign Number: A58 Production Date Range: May 2008 to 2010 See attached VIN list TRADERS WHO SOLD THIS PRODUCT DEFECTS A particular component may wear out and cause fuel leakage at the cylinder head. HAZARDS Diesel fuel may leak from the cylinder head, posing a potential fire risk. IVECO Trucks Australia Limited will contact owners of affected vehicles. If further information is required regarding this recall, contact IVECO Bus & Coach on Authorised IVECO dealers SUPPLIER IVECO Trucks Australia Limited SUPPLIER'S WEB SITE EU/ GERMANY CATEGORY: Motor vehicles PRODUCT: Motorhome BRAND: Knaus Tabbert NAME: Unknown TYPE/NUMBER OF MODEL: Type: K250/3, Model: Sky TI, EC type approval: e1*2007/46*0770*01 Batch number/barcode: DESCRIPTION: The notification concerns motorhomes manufactured in OF ORIGIN: Germany INJURIES The product poses a risk of injuries because the central hood panel above the driver s cab is secured by fastening brackets that are too small. When the vehicle is in motion, the hood panel can begin to vibrate and break loose from the lower fastening bracket. The force of the wind could cause the panel to break off at the three upper fastening screws and come free causing injuries. Voluntary measures: Recall of the product from end users. EU/GREECE CATEGORY: Motor vehicles INJURIES Voluntary measures: PRODUCT: Passenger cars BRAND: RENAULT NAME: Megane, Scenic TYPE/NUMBER OF MODEL: Megane III and Scenic III. The recall concerns vehicles fitted with the H5Ft engine, produced from the series launch until 18August There is a risk that the brake pedal becomes stiff due to a lack of braking assistance when the vehicle repeatedly slows down or stops on a slope with the engine at idle speed. Recall of the product from end users. Batch number/barcode: Unknown DESCRIPTION: Passenger car OF ORIGIN: France Page 2

3 NAME OF PRODUCT: Golf cars and utility vehicles UNITS: About 4,000 : Club Car LLC, of Augusta, Ga. DESCRIPTION: This recall involves the following 2012 Club Car gasoline and diesel golf cars and utility vehicles. The model and serial numbers are located on a decal above the passenger's side floor board. "Club Car" is printed on the front of the vehicles. HAZARD: The fuel tank filler neck can crack and allow fuel to leak, posing a fire hazard. INCIDENTS/INJURIES: Club Car has received 10 reports of incidents involving fuel tank filler necks cracking. No injuries or fires have been reported. Voluntary recall. MANUFACTURED IN: United States MODEL # SERIAL NUMBERS Café Express AF to Carryall/Turf 1 FG, HG to Carryall/Turf 2 EG, PG, RG to Carryall/Turf 6 JU, JV, NG to Carryall 232 Gas XL to Carryall/Turf 252 XG, ZG to Carryall 295/XRT 1550 CL, CM, RF, RJ, RY, TR, TT to Carryall 295 SE/XRT 1550 SE CC to DS Gas Golf Car AG to Precedent Gas CR, PR, PT, PY, 1E, 1G, 1X to Precedent 4 Pass Gas PF, PW to Transporter 4 JT to Transporter 6 JQ to Villager 4 Gas TG to Villager 6 KG to Villager 8 MG to XRT 800 Gas HJ, XJ to XRT 900 AE to XRT 950 CT, CU, CV, KR, KS, KT, KY to Page 3

4 EU/GREECE CATEGORY: Motor vehicles INJURIES Voluntary measures: PRODUCT: Passenger car BRAND: NISSAN NAME: Qashqai, Qashqai+2, NV200 TYPE/NUMBER OF MODEL: Qashqai, Qashqai+2 (J10) and NV200 (M20) Batch number/barcode: Unknown DESCRIPTION: The recall concerns 2012 vehicles: J10 vehicles produced from 27/02/2012 to 16/05/2012 (Type Approval No.: e11*2001/116* 0295); M20 vehicles produced from 27/02/2012 to 20/04/2012 (Type Approval No. e11*2007/46* 0017, e11*2007/46* 0016). The steering wheel boss which is connected to the steering column may not have the appropriate strength. In this condition, if a load is applied to the steering wheel which is higher than that applied during normal steering operation, the boss may separate from the steering column resulting in a loss of steering which could lead to an accident. Recall of the product from end users. OF ORIGIN: United Kingdom EU/GREECE CATEGORY: Motor vehicles INJURIES Voluntary measures: PRODUCT: Passenger car BRAND: TOYOTA NAME: Avensis TYPE/NUMBER OF MODEL: Model numbers, production periods and VIN ranges are given in the attached document. Batch number/barcode: Unknown DESCRIPTION: Passenger car with detachable towing hitch. OF ORIGIN: United Kingdom The tow ball in some exceptional cases (under severe stress condition) might develop a crack. This may result in the detachable tow ball fracturing. Fracture of the detachable tow ball could release objects on the road, causing a risk of an accident and injuries to passengers of other cars or pedestrians. Recall of the product from end users. EU/GREECE CATEGORY: Motor vehicles INJURIES Voluntary measures: PRODUCT: Passenger car BRAND: LEXUS NAME: GS TYPE/NUMBER OF MODEL: Model numbers, production periods and VIN ranges are given in the attached document. Batch number/barcode: Unknown DESCRIPTION: Passenger car with detachable towing hitch. OF ORIGIN: Japan The possibilityexists that the tow ball (under severe stress condition) might develop a crack. This may result in the detachable tow ball fracturing. Fracture of the detachable tow ball could release objects on the road, causing a risk of an accident and injuries to passengers of other cars or pedestrians. Recall of the product from end users. Page 4

5 ALTEC / AH ALTEC / AH ALTEC / AH ALTEC / HL ALTEC INDUSTRIES INC. If the cylinder loosens from the rod, the outrigger could strike a person or object, increasing the risk of injury or property damage. Altec will notify owners, and will increase the torque on the piston free of charge. Altec has not provided a notification schedule. Owners may contact Altec Industries at EQUIPMENT 245 Altec Industries, Inc. is recalling certain model year AH75/85/100 and HL125 aerial device vehicles equipped with 16-foot radial outriggers. An improper torque was applied to the outrigger cylinder piston retention system during assembly. As a result, the cylinder could loosen from the rod allowing the outrigger leg to protrude beyond the confines of the chassis when it is in a stowed position. TRIUMPH / DAYTONA TRIUMPH / STREET TRIPLE TRIUMPH MOTORCYCLES AMERICA LTD ELECTRICAL SYSTEM:ALTERNATOR/ GENERATOR/REGULATOR If the motorcycle stalls, there is an increased risk of a crash leading to personal injury. Triumph will notify owners, and dealers will inspect and replace the regulator/rectifier, free of charge. Triumph has not provided notification schedule. Owners may contact Triumph customer service department at ,366 Triumph is recalling certain model year Street Triple, Street Triple R, and Daytona 675 motorcycles. The regulator/rectifier can overheat and prevent the motorcycle from charging. Once the battery is fully discharged, the motorcycle may stall. Page 5

6 CHEVROLET / MALIBU PONTIAC / G SATURN / AURA General Motors LLC POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 426,240 General Motors (GM) is recalling certain model year Saturn Aura and model year Chevrolet Malibu and Pontiac G6 vehicles, equipped with a 4-speed automatic transmission. On these vehicles, the tabs on the transmission shift cable end may fracture and separate. If the tabs were to fracture and separate, the shift lever and the actual position of the transmission gear may not match. The driver would be able to move the shifter to 'PARK' and remove the ignition key, but the transmission gear may not be in 'PARK.' The vehicle may not be able to be restarted and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning. GM will notify owners, and dealers will install a retainer over the cable end or replace the shift cable as necessary. This service will be performed free of charge. GM has not provided a notification schedule. Owners may contact General Motors at JAYCO / GREYHAWK CLASS C JAYCO / MELBOURNE CLASS C JAYCO / OCTANE SPORT UTILITY JAYCO, INC. ELECTRICAL SYSTEM Overheating and melting of the transfer switch increases the risk of a fire. Jayco will notify owners, and dealers will replace the transfer switch, free of charge. The recall is expected to begin in September Owners may contact Jayco at ,596 Jayco, Inc., (Jayco) is recalling certain model year and 2011 Greyhawk Class C motorhomes, model year Melbourne Class C motorhomes, and Octane Sport Utility travel trailers manufactured from May 21, 2007, through September 10, 2010, equipped with Iota-brand transfer switches. These trailers may have an improper electrical connection at the buss bar on the affected transfer switches. This improper connection may lead to overheating and melting of the transfer switch. Page 6

7 CHEVROLET / SONIC-2013 General Motors LLC EXTERIOR LIGHTING:TURN SIGNAL 4,716 If the driver is not aware that the turn signal is not functioning and does not have the light repaired, other drivers may not be alerted that the vehicle is turning, increasing the risk of a crash. GM will notify owners, and dealers will reprogram the BCM and the vehicle's key fobs, free of charge. The safety recall is expected to begin on October 3, Owners may contact the Chevrolet owner center at General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Sonic vehicles manufactured from May 29, 2012, through August 29, When a turn signal lamp fails to operate, the Body Control Module (BCM) in these vehicles does not detect this condition and will not indicate the condition to the driver. Thus, These vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 108, "Lamps, Reflective Devices, and Associated Equipment." ZERO / ZERO DS-2012 ZERO / ZERO S-2012 ZERO MOTORCYCLES INC EQUIPMENT:ELECTRICAL 315 A loss of power could lead to a crash and potential injury or death of the rider. Zero Motorcycles will notify owners, and dealers will reprogram the motorcycle's motor controller free of charge. The safety recall is expected to begin on September 24, Owners may contact Zero Motorcycles, Inc. at Zero Motorcycles, Inc. (Zero Motorcycles) is recalling certain model year 2012 S and DS motorcycles. These motorcycles are equipped with a motor encoder position signal that may drift over the extended use of the motorcycle. If the signal drifts outside of the given parameters, the motor controller may shut off, resulting in the motorcycle inadvertently losing power. Page 7

8 ITASCA / SUNCRUISER-2013 WINNEBAGO / VISTA-2013 WINNEBAGO INDUSTRIES INC. STEERING The bolts may fracture, leading to separation of the steering gear and thus a loss of vehicle control, increasing the risk of a crash. These vehicles have been repaired prior to being sold, therefore an owner notification notice will not be issued. Consumers may contact Winnebago Industries owner relations at Winnebago is recalling a model year 2013 Winnebago and 2013 Itasca motor home built on a Ford F-53 chassis. The steering gear bracket may have been secured with nuts that may damage the bolts due to an incompatibility between the installation torque and the nut finish. FOREST RIVER / FORESTER FOREST RIVER / LEXINGTON FOREST RIVER / SUNSEEKER FOREST RIVER, INC. EQUIPMENT:RECREATIONAL VEHICLE:LPG LINES AND FITTINGS A damaged LPG fuel line can lead to an explosion and/or fire, increasing the risk of injury or death. Forest River will notify owners, and dealers will repair the affected vehicles free of charge. The recall is expected to begin in October Owners may contact Forest River at ,585 Forest River, Inc., (Forest River) is recalling certain model year Sunseeker 2860, 3120, 3170, Forester 2861, 3121, 3171, and Lexington 283 Class C motorhomes, manufactured from August 18, 2009, through September 12, The liquid propane gas (LPG) fuel line that supplies fuel to appliances in the slide out, can become damaged. Page 8

9 MOBILITY SERVICES / FORD E MOBILITY SERVICES / FORD E MOBILITY SERVICES / FORD E Mobility Services, Inc. EQUIPMENT ADAPTIVE A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury. Mobility Services will notify owners, and the repairs will be performed by authorized Braun dealers free of charge. Mobility Services has not provided a notification schedule. Owners may contact Mobility Services, Inc., at Mobility Services, Inc., (Mobility Services) is recalling certain model year Ford E- 150, E-250, and E-350 vehicles equipped with Century-2 and/or Vista-2 wheelchair lifts. Over time and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned. AUTOCAR / XPERT-2012 AUTOCAR INDUSTRIES, LLC ELECTRICAL SYSTEM:WIRING 7 A reduction or complete loss of braking capability can lead to increased stopping distances and/or the increased risk of a crash. Autocar will notify owners, and dealers will repair the affected vehicles, free of charge. The safety recall is expected to begin on, or before, October 1, Owners may contact Autocar Industries, Inc., at Autocar Industries, LLC (Autocar) is recalling certain model year 2012 Xpert medium-duty class 7 vehicles, manufactured from October 17, 2011, through June 18, 2012, equipped with both left hand and right hand driving positions. The negative cable ground stud and/or wiring harness on each vehicle may interfere with the right-hand drivers side brake pedal. The interference may prevent the driver from being able to fully depress the brake pedal, resulting in reduced braking capability. Page 9

10 ORION / V ORION / VII DAIMLER BUSES NORTH AMERICA, INC. ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO- CHARGER Failure of the turbine or compressor wheel may result in smoke, fire, and stalling, increasing the risk of a crash. DBNA will notify owners. The remedy for this issue is still under development. The recall is scheduled to begin on October 31, Owners may contact Daimler Buses North America at Daimler Buses North America (DBNA) is recalling certain model year Orion V and model year Orion VII transit buses equipped with John Deere Compressed Natural Gas (CNG) turbocharged engines. The turbine or compressor wheel may fail, resulting in subsequent damage to the engine and/or an oil leak. FUSO / FE HINO / INTERNATIONAL / KENWORTH / T KENWORTH / T PETERBILT / Geo. Heiser Body Co., Inc. Overheating of the battery separator can result in smoke and possible fire. Geo. Heiser Body Company will notify owners and will replace the battery separators free of charge. Geo. Heiser Body Company has not provided a notification schedule. Owners may contact Geo. Heiser Body Company at EQUIPMENT:ELECTRICAL 28 Geo. Heiser Body Company, Inc., (Geo. Heiser Body Company) is recalling certain model year 2006 International and Fuso, Hino, International, Kenworth, and Peterbilt vehicles equipped with Sure Power battery separator devices. These devices may overheat. Page 10

11 NABI / 40LFW-2010 NABI / NORTH AMERICAN BUS INDUSTRIES, INC. VISIBILITY In the event of an emergency, the windows may fail to open and passengers may be delayed in exiting, increasing the risk of personal injury. NABI will inspect and replace the window release handles, free of charge. The safety recall is expected to begin as early as September Owners may contact NABI at North American Bus Industries (NABI) is recalling certain model year and 40LFW transit buses manufactured from January 1, 2010, through July 31, The emergency release handles on the emergency egress passenger windows may fail, causing the window release mechanism to operate improperly. TRACKER MARINE / MAKO 18 LTS TRACKER MARINE L.L.C. EQUIPMENT:OTHER:LABELS 614 Tracker Marine is recalling certain model year Mako 18 LTS boat and trailer packages consisting of Mako LTS boats and EZ Loader-brand AB trailers, manufactured from January 8, 2009, through June 6, The trailers may not have sufficient load carrying capacity to carry the boats which they were intended to transport. Thus, the trailers may be overloaded and fail to comply with the requirements of Part 567, "Certification." Trailer overloading may cause axle or tire failure, increasing the risk of a crash. Tracker Marine will notify owners, and dealers will remedy the trailers, free of charge. The remedy will depend on the particular boat and trailer combination, but may include replacement of axle assemblies, installation of brakes and/or replacement of wheels and tires. The safety recall is expected to begin in September Owners may contact Tracker Marine at Page 11

12 SUZUKI / EQUATOR-2012 AMERICAN SUZUKI MOTOR CORP. SUSPENSION:FRONT:HUB 25 Suzuki is recalling certain model year 2012 Equator two-wheel drive vehicles manufactured from June 19, 2012, through July 12, These vehicles may have been equipped with front wheel hubs that may not meet the design hardness specifications. A wheel hub that was manufactured below hardness specification may wear prematurely and eventually crack. If the vehicle is driven with a cracked wheel hub, the wheel hub may break, which would reduce the driver's ability to control the vehicle, possibly resulting in a vehicle crash. All of the affected vehicles have been quarantined at Suzuki dealers prior to being sold. As such, a recall notification letter will not be issued. Suzuki dealers will replace the left and right side front wheel hub assemblies free of charge. Customers may contact Suzuki at C & C FORD / FORD E C & C FORD / FORD E C & C Ford EQUIPMENT ADAPTIVE A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall or sustain injury. C & C Ford will notify owners, and the repairs will be performed by authorized Braun dealers free of charge. Owners may contact C & C Ford at C & C Ford is recalling certain model year 2010 through 2011 E-250 and E-350 vehicles equipped with Century-2 and Vista-2 wheelchair lifts installed as aftermarket equipment. Over time and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned. Page 12

13 HONDA / NC700XC-2012 HONDA / NC700XDC-2012 Honda (American Honda Motor Co.) POWER TRAIN If a plate fractures, the motorcycle can unexpectedly lose propulsion, increasing the risk of a crash. Honda will notify owners, and dealers will inspect and, if necessary, replace the drive chain, free of charge. The safety recall is expected to begin on October 8, Owners may contact Honda customer service at ,542 Honda is recalling certain model year 2012 NC700XDC and NC700XC motorcycles. Some motorcycles may be equipped with drive chains that contain outer drive plates that were improperly heat-treated, resulting in plate fracture during use. UTILIMASTER / AEROMASTER UTILIMASTER / REACH-2011 UTILIMASTER CORPORATION STRUCTURE:BODY:DOOR 9,861 Certain Utilimaster model year 2009 through 2011 Aeromaster and one model year 2011 Reach work trucks manufactured from September 1, 2009, through December 22, 2011, fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 206, "Door Locks and Door Retention Components." Certain work trucks are not equipped with either a primary door latch system or a door latch system with a fully latched position and a door closure warning system as required by FMVSS 206. Without a door closure warning system, the driver may not be aware that the door is not fully latched. The door could partially open without warning and the driver may be at an increased risk of injuries in the event of a crash. Utilimaster will notify owners, and dealers will repair the vehicles free of charge. The safety recall is expected to begin on, or about, September 28, Owners may contact Utilimaster at Page 13

14 VICTORY / BOARDWALK-2013 VICTORY / CROSS VICTORY / CROSS ROADS VICTORY / HAMMER VICTORY / HARD-BALL VICTORY / HIGH-BALL VICTORY / JACKPOT If the torqueing is missed and the retention nuts are loose, the retention nuts closest to the throttle body can become dislodged and interfere with the throttle function, increasing the risk of a crash. Victory will notify owners and dealers will correctly torque the fasteners free of charge. The safety recall is expected to begin on October 12, Owners may contact Victory consumer service department by calling VICTORY / JUDGE VICTORY / KINGPIN-2012 VICTORY / VEGAS VICTORY / VISION POLARIS INDUSTRIES, INC. EQUIPMENT 6,618 Polaris is recalling certain model year Victory motorcycles manufactured from January 3, 2012, through August 15, A torqueing procedure may have been missed on some throttle cable retention nuts. On certain motorcycles, the throttle cable retention nuts for either the pull or push throttle cable may have not been torqued correctly. VOLVO BUS / PREVOST CARS, INC. ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN Hydraulic oil sprayed onto hot engine components may result in a vehicle fire. Prevost will notify owners, and dealers will add a rubber skirt to the hydraulic pipe, free of charge. The safety recall is expected to begin in September Owners may contact Prevost at Prevost is recalling certain model year Volvo Bus 9700 coaches. The pipe that carries hydraulic fluid to the fan drive may crack allowing oil to spray on hot engine components. Page 14

15 EQUIPMENT EQUIPMENT BRAND NAME / PART NO. OR MODEL NO. EVCA / EV2000-MAY 15, AUG 15, 2012 EVCA / EV2101-MAY 15, AUG 15, 2012 EVCA / EV2102-MAY 15, AUG 15, 2012 EVCA / EV2103-MAY 15, AUG 15, 2012 EVCA / EV2104-MAY 15, AUG 15, 2012 EVCA / EV2201-MAY 15, AUG 15, 2012 EVCA / EV2202-MAY 15, AUG 15, 2012 EVCA / EV2203-MAY 15, AUG 15, 2012 A user could suffer an electrical shock or electrocution should they contact the electrical lead. This risk may exist even when the charging station is turned off. EV-Charge America will notify owners and the units can be returned for repair or an EVCA technician will repair the unit(s) onsite, free of charge. The recall is expected to begin in September Owners may contact EVCA at EV-Charge America Ltd EQUIPMENT:ELECTRICAL : 35 EV-Charge America Ltd. (EVCA) is recalling certain electric vehicle charging stations produced from May 15, 2009, through August 15, Due to an improper relay, the electrical lead that connects to the vehicle may be energized even when the charging station is turned off. EQUIPMENT BRAND NAME / PART NO. OR MODEL NO. AII / ELECTRONIC GAS/BRAKE SYST-JAN 01, Automotive Innovations, Inc. EQUIPMENT ADAPTIVE : 36 Without the driver being alerted that the back-up brake system has malfunctioned, the driver may continue to operate the vehicle as normal, and if the primary brake system system also fails, braking performance would be reduced increasing the risk of a crash. AII will notify owners and repair the vehicles free of charge. The manufacturer has not yet provided the agency with a notification schedule. Owners may cantact AII at Automotive Innovations, Inc. (AII) is recalling certain Electronic Gas/Brake (EGB) systems, produced from January 1, 2000, through July 11, 2012, installed as adaptive equipment on motor vehicles. The equipment was produced without an adequate back-up brake diagnostic system. As such, it may be possible for the driver to operate the vehicle without knowing the back-up brake is malfunctioning. Page 15

16 SOFTLINES SGS STANDARDS & REGULATIONS SERVICES GCSC has compiled the below sources: PRODUCT RECALLS IN EUROPE The Rapid Alert System for Non-Food Products (RAPEX) - Weekly overview reports of RAPEX notifications. The official contact points of the Member and EFTA-EEA States provide the information published in these weekly overviews. Under the terms of Annex II.10 to the General Product Safety Directive (2001/95/EC) responsibility for the information provided lies with the notifying party. The Commission does not take any responsibility for the accuracy of the information provided. PRODUCT RECALLS IN THE National Highway Traffic Safety Administration (NHTSA) www-odi.nhtsa.dot.gov/cars/problems/recalls/recallsearch.cfm (US Automotive recalls) PRODUCT RECALLS IN AUSTRALIA FOR ENQUIRIES gcsc@sgs.com SGS SA. All rights reserved. SGS s services including compilation(s) of data into this Factsheet are based on publicly available sources as of the date stated herein for which SGS bears no responsibility. Although every effort has been made to ensure accuracy, SGS makes no warranty as to error, omissions and does not accept any liability, without limitation, for indirect or consequential loss or damage, or any loss or damages arising from any use in connection with this document.