PRODUCT RECALLS THE SGS PUBLICATION GATHERING CONSUMER PRODUCT RECALLS IN THE EU, IN THE USA AND IN AUSTRALIA

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1 PRODUCT RECALLS THE SGS PUBLICATION GATHERING CONSUMER PRODUCT RECALLS IN THE EU, IN THE AND IN AUSTRALIA CONSUMER TESTING SERVICES (CTS) MARCH 2013 CONTENTS AUTOMOTIVE Pages 1 to 14 Motor Vehicle (28) Child Safety Seat (0) Motor Vehicle Equipment (0) 1Please note that from November 2012 on, product recall notifications can be searched on line in several countries via the Global portal on product recalls hosted by the Organisation for Economic Co-operation and Development (OECD). You can access the OECD site by using the following link.

2 AUSTRALIA Volkswagen Volkswagen Transporter PRODUCT DESCRIPTION Volkswagen Transporter IDENTIFYING FEATURES Campaign Number: 97W8 Target Number: 3524 TRADERS WHO SOLD THIS PRODUCT Volkswagen dealer SUPPLIER Volkswagen Group Australia DEFECTS On all affected vehicles the cooling fan can continue to run even when the ignition is switchedoff. HAZARDS If the defect occurs it will result in a flat battery and the inability to start the vehicle without roadside assistance. A letter is being sent to affected owners of the vehicles. For further information, consumers can contact any Volkswagen Authorised Service Centre or Volkswagen Assist on AUSTRALIA Honda Honda MDX (2005) PRODUCT DESCRIPTION Honda 2005 YM MDX vehicles IDENTIFYING FEATURES Campaign Number: 5VU Target Number: 959 Model: 2005 YM MDX VIN Range: 2HKYD186*5H to 2HKYD186*5H TRADERS WHO SOLD THIS PRODUCT Authorised Honda dealers SUPPLIER Honda Australia Pty Ltd DEFECTS The Vehicle Stability Assist (VSA) may not operate as designed and may cause Brake Assist functionality to operate spontaneously. HAZARDS Sudden braking may occur regardless of whether the brake pedal is being applied or not. This poses a hazard to the driver and other road users. A letter will be sent ot affected owners. Owners are advised to contact their authorised dealership for rectification. AUSTRALIA Toyota Toyota FJ Cruiser GSJ15 PRODUCT DESCRIPTION Toyota FJ cruiser GSJ15 front seat belt retractor IDENTIFYING FEATURES Target: 6000 JTEBU11F#0K to TBA TRADERS WHO SOLD THIS PRODUCT Authorised Toyota dealers SUPPLIER DEFECTS Cracks may develop in the lower inner panel of the rear car doors (around the B-pillar) where the front seat belt retractor is anchored. If the cracks occur in the panel, the seat belt retractor could become detached in a collision. Customers will receive a letter instructing them to take their vehicle to their preferred Toyota dealer for inspection and repair. Repairs will commence from mid-april Toyota Motor Corporation Australia HAZARDS If the defect occurs, the front seat belts may not function as designed, presenting a serious risk of injury to the occupants in the event of a collision. Page 2

3 AUSTRALIA Triumph Assorted Motorcycles (R&R Indicator Stem) PRODUCT DESCRIPTION Front & Rear Indicator Stems for the Tiger 800, Speed Triple III, Street Triple, Daytona 675 (H675) and Tiger (T100) model motorcycles. IDENTIFYING FEATURES Campaign number: # Target number: 975 TRADERS WHO SOLD THIS PRODUCT Triumph authorised dealers SUPPLIER Triumph Motorcycle Company Ltd DEFECTS The indicator stems need to be replaced due to incorrect material composition causing the turn indicator stems to fracture after a short period of time. HAZARDS If the defect occurs, the driver will not be able to indicate their intentions and this may pose a hazard to the driver and other road users. A letter is being sent to affected owners. Consumers should contact their nearest Triumph dealer to arrange for replacement of the current indicator stalk component for one of the latest design on all affected motorcycles. AUSTRALIA Scania Trucks in the P,G and R Series PRODUCT DESCRIPTION Scania trucks in the P,G and R series with front axle air suspension. IDENTIFYING FEATURES Chassis number list: , , , , , , & TRADERS WHO SOLD THIS PRODUCT Scania dealers SUPPLIER Scania Australia Pty Ltd DEFECTS Due to production deviation the tightening torque may be too low on the front torque rods of the front axle with air suspension. HAZARDS Low clamping force on the joint may lead to screws shearing and the torque rods coming off. This will affect the ability to control the vehicle and may pose a hazard to the driver and other road users. Contact our Scania workshops or Scania Dealers and make a booking to have the vehicle repaired. AUSTRALIA Mazda Australia Pty Limited Mazda 6 PRODUCT DESCRIPTION GJ Mazda 6 Sedan and Wagon IDENTIFYING FEATURES JM0GJ10* to JM0GJ10* TRADERS WHO SOLD THIS PRODUCT Authorised Mazda dealers SUPPLIER Mazda Australia Pty Limited SUPPLIER'S WEB SITE DEFECTS A component inside the DC/DC converter (located under the front passenger seat) may be faulty. HAZARDS As a result of the DC/DC converter possibly not working properly, there is a risk of fire. Mazda dealers will contact consumers (commencing Monday evening 25th March) to arrange for an authorised representative to meet with them at a mutually convenient time and location. Mazda will provide consumers with a courtesy car until their cars have been repaired. Mazda will also advise owners of this campaign via letter, and sms. Page 3

4 FREIGHTLINER/CASCADIA Daimler Trucks North America ELECTRICAL SYSTEM, EXTERIOR LIGHTING Failure of the DRLs to illuminate reduces visibility to other drivers and increases the risk of a vehicle crash. The remedy for this recall campaign is still under development. The recall is expected to begin by May 15, Owners may contact DTNA at ,823 Daimler Trucks North America (DTNA) is recalling certain model year Freightliner Cascadia tractors manufactured from May 7, 2012, through March 2, 2013 and equipped with a SAMCAB software version 6.2. On vehicles configured to have the turn signals operate as Daytime Running Lights (DRLs) and the 'Turn-Tip' turn signal function activated, the DRLs may not illuminate properly after using the 'Turn-Tip' function while driving. AUSTRALIA Mercedes Benz Australia/Pacific Pty Ltd Fuso Euro 5 Canter Trucks PRODUCT DESCRIPTION Mitsubishi Fuso Euro 5 Canter trucks fuel filter head. IDENTIFYING FEATURES Campaign number: RC03124P10FUEL Target: 2,387 Tucks manufactured between to DEFECTS It is possible that the fuel hose may detach from the fuel filter. HAZARDS This may cause a hazard to other road users and may result in a fire hazard. A letter will be sent to affected owners. The fuel filter head will replaced. These repairs will be carried out free of charge and will take approximately one hour to complete. For further information please contact your local dealer. TRADERS WHO SOLD THIS PRODUCT Authorised Mitsubishi dealers SUPPLIER Mercedes Benz Australia/Pacific Pty Ltd Page 4

5 TOYOTA/FJ CRUISER Toyota Motor Engineering & Manufacturing SEAT BELTS 209,000 If cracks occur in the panel around the lower retractor anchor, the seat belt retractor could become detached, which could increase the risk of injury to an occupant in the event of a crash. Toyota is currently developing a remedy. Toyota has not yet provided a notification schedule. Owners may contact Toyota at Toyota is recalling certain model year 2007 through 2013 FJ Cruiser passenger vehicles. The retractors for the front driver and passenger seat belts are mounted in the access door (rear door) panels of the vehicle. Due to insufficient strength of the access door panel, cracks may develop in the panel if the access door is repeatedly and forcefully closed over an extended period of time. BUICK/LACROSSE-2013 CADILLAC/SRX-2013 General Motors LLC ELECTRICAL SYSTEM, POWER TRAIN If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash. GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall is expected to begin on March 28, Cadillac owners may call Buick owners may call ,582 General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect. Page 5

6 NISSAN/NV Nissan North America, Inc. POWER TRAIN 18,880 Nissan is recalling certain model year NV vehicles manufactured from December 20, 2010, through January 4, 2013 and are equipped with steering column-mounted transmission shift levers. The transmission lever gear selector plate lock clip may have been installed incorrectly. As a result, normal road vibration may cause the gear position indicator to not match the gear shift lever position. As a consequence of the incorrect display, although the gear indicator may display that the vehicle is in Park, the vehicle may not be properly secured allowing the vehicle to roll away unexpectedly, increasing the risk of personal injury or a vehicle crash. Nissan will notify owners, and dealers will correct the installation of the transmission lever gear selector plate lock clip, free of charge. The recall is expected to begin on April 8, Owners may contact Nissan Customer Service at ACURATSX Honda (American Honda Motor Co.) ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING 76,253 A vehicle stall increases the risk of a crash. Honda will notify owners and Acura dealers will inspect the vehicle and replace any damaged ECU, free of charge. All vehicles will have a waterproof cover installed onto the ECU, free of charge. The recall is expected to begin on April 11, Owners may contact Honda at Honda is recalling certain model year Acura TSX vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In states that use corrosive materials for deicing, driver's footwear may bring in materials that saturate the vehicle's carpeting, which is in contact with the vehicle's engine Electronic Control Unit (ECU). As a result, the ECU case may experience rust or corrosion. This damage may potentially cause the engine to stall. Page 6

7 Sudden inadvertent braking, especially without illumination of the brake lights, may increase the risk of a vehicle crash. Owners will be notified and instructed to take their vehicles to a dealer of their respective brand. The dealer will install a partial wiring harness containing a capacitor for the VSA modulator, free of charge. The affected model year 2005 Pilots will have their ground connection tightened. The recall is expected to begin on, or about, April 12, Owners may contact Honda at ACURA/MDX ACURA/RL-2005 HONDA/PILOT-2005 Honda (American Honda Motor Co.) : SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM 183,576 Honda is recalling certain model year 2005 Pilot vehicles manufactured July 29, 2004, through August 29, 2005; model year Acura MDX vehicles manufactured September 16, 2004, through September 22, 2005; and model year 2005 Acura RL vehicles manufactured March 1, 2004, through June 29, An electrical capacitor may have been damaged during the manufacturing of the Vehicle Stability Assist (VSA) control module causing intermittent, automatic, minor brake application. However, if the driver applies the brakes while the VSA is malfunctioning, the vehicle may come to an abrupt stop. Additionally, due to a loose ground connection, certain model year 2005 Pilots have a VSA system that may apply partial brake force, without the illumination of the brake lights, whether or not the driver is using the brakes. If the GFI does not function, and a tool that is plugged into the inverter has a short, the operator could receive an electrical shock, resulting in electrocution. TEREX/AERIAL DEVICES-2012 Terex South Dakota, Inc. : EQUIPMENT 23 Terex South Dakota, Inc. (Terex) is recalling certain model year 2012 T292, TL, and NT Aerial Devices installed on utility trucks and equipped with a 110 VAC inverters. The Ground Fault Interrupt (GFI) may not offer GFI protection due to the neutral wire being ungrounded in the inverter. Terex will notify owners, and dealers will add a jumper wire between the neutral and ground wire, free of charge. The recall is expected to begin in March Owners may contact Terex at Page 7

8 CROSSROADS/ELEVATION-2013 CROSSROADS/REDWOOD-2013 CROSSROADS/RUSHMORE-2013 Crossroads RV EQUIPMENT 160 A short circuit may lead to a vehicle fire. Crossroads will notify owners, and dealers will replace the affected internal components, free of charge. The recall is expected to begin in March Customers may contact Crossroads customer service at or by at service@crossroadsrv.com. Crossroads RV (Crossroads) is recalling certain model year 2013 Redwood, Rushmore, and Elevation trailers manufactured January 17, 2013, through February 19, The trailers are equipped with power converters that supply A/C power. These converters have internal components that may short circuit. KENWORTH/T KENWORTH/T PETERBILT/ PETERBILT/ PETERBILT/ PACCAR Incorporated In the event of a crash, a frayed seat belt could cause the belt to separate from the seat, increasing the risk of injury to the seat occupant. PACCAR will notify owners, and dealers will replace both seat belt buckle assemblies, free of charge. The recall is expected to begin in April Owners may contact Kenworth at or Peterbilt at SEAT BELTS 2,428 PACCAR is recalling certain model year Kenworth T680 and T880 trucks and model year Peterbilt 567, 579 and 587 trucks equipped with air ride seats. The cables for anchoring the seat belt buckles of both the driver and passenger seat may fray. Page 8

9 VOLVO/S VOLVO/XC Volvo Cars of N.A., LLC EQUIPMENT With an incorrect date of manufacture on the certification label, the vehicle owner may not be to determine if they are affected by future vehicle recalls, increasing their risk of a crash of injury. Volvo has quarantined the affected vehicles and will install correct labels prior to sale. The recall is expected to begin by March 8, Owner notification letters will not be sent. 7 Volvo is recalling certain model year 2013 S60 and XC60 vehicles, manufactured on January 7, The product identification labels were printed with the incorrect manufacture year. Thus, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification Regulation." CHEVROLET/EXPRESS-2011 General Motors LLC FUEL SYSTEM, OTHER 48 General Motors is recalling certain model year 2011 Chevrolet Express vehicles converted by Impco Automotive to run compressed natural gas (CNG), manufactured between November 23, 2010 and December 23, 2010 and equipped with a four tank configuration using a pressure relief device (PRD) and pressure relief vent pipe assembly. In the affected vehicles, the pressure relief vent pipe assembly may have been built incorrectly. If a pressure relief device activates with an improperly assembled vent pipe, compressed natural gas may be vented into the passenger compartment. If an ignition source is present, an explosion or fire may result. Impco Automotive, in cooperation with General Motors will inspect and make any necessary repairs on the pressure relief device and vent pipe assembly. The safety recall is expexted to begin by the end of March Owners may contact General Motors at Page 9

10 CATERPILLAR/CT , 2014 CATERPILLAR INC. EXTERIOR LIGHTING 49 Missing side marker lamps and/or reflective tape reduces the visibility of the truck to others, which increases the risk of a vehicle crash. Caterpillar will notify owners, and dealers will repair the vehicles free of charge. The manufacturer has not provided a notification schedule. Owners may contact Caterpillar at Caterpillar is recalling certain 2012 and 2014 Caterpillar CT660 heavy duty trucks manufactured by Navistar between October 31, 2011, and January 23, Certain side marker lamps and/or reflective tape were not applied to these vehicles, which have a length of 30 feet or longer. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 108, "Lamps, Reflective Devices, and Associated Equipment." FORD/EXPLORER-2013 FORD/TAURUS-2012 LINCOLN/MKS-2012 Ford Motor Company FUEL SYSTEM, GASOLINE 3,037 A fuel leak in the presence of an ignition source may result in a fire. Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall is expected to begin April 22, Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak. Page 10

11 NABI/40LFW North American Bus Industries, Inc. SERVICE BRAKES 83 If pressure remains applied to the brakes, they may overheat while driving, which may result in a fire. NABI will notify owners, and dealers will inspect and repair the buses free of charge. The recall is expected to begin in April NABI's recall campaign number is Owners may contact NABI at North American Bus Industries Inc. (NABI) is recalling certain model year LFW transit buses manufactured November 10, 2012, through March 10, 2013 and equipped with adjustable brake and throttle pedals. The brake pedals may not fully release after the brakes are applied. HITCH-HIKER/FOOD CONCESSION TRAILER Hitch-Hiker Mfg., Inc If the trailer is being towed and the axle breaks it may increase the risk of a crash. Hitch-Hiker will notify owners and replace the axles. The recall is scheduled to begin in April Owners may contact Hitch-Hiker at SUSPENSION 33 Hitch-Hiker Mfg., Inc. (Hitch Hiker) is recalling certain model year food concession trailers equipped with GKN brand axles. In the affected trailers, the axle may break allowing the arm, spindle, hub, wheel and tire to separate. Page 11

12 BRAUN/VISION REAR ENTRY Braun Corporation SUSPENSION 65 If the track bar separates from the rear axle, the track bar may drag the ground and unexpectedly alter the control of the vehicle, increasing the risk of a crash. Braun will notify owners, and Braun dealers will either repair or replace the entire track bar mounting assembly, free of charge. The recall is expected to begin in early April Owners may contact Braun customer service center at Braun is recalling certain model year Vision Rear Entry mobility conversion vehicles built on Dodge and Chrysler minivan chassis from December 20, 2012, through March 21, The track bar mount assemblies were not properly welded during manufacturing. One or more welds are missing from the track bar which could result in separation from the rear axle. TRIUMPH/DAYTONA TRIUMPH/SPEED TRIPLE TRIUMPH/STREET TRIPLE TRIUMPH/TIGER Triumph Motorcycles America, LTD If the turn signal stems break, the turn signals may not be visible to other vehicles on the road, increasing the risk of a vehicle crash. Triumph will notify owners and dealers will replace the turn signal stems, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Triumph at for more information. EXTERIOR LIGHTING 3,799 Triumph Motorcycles (Triumph) is recalling certain model year Daytona 675, Street Triple, Speed Triple, and Tiger 800 motorcycles. Due to a manufacturing error, the turn signal stems on the front and rear of the motorcycle may fracture. Page 12

13 DODGE/CHALLENGER-213 Chrysler Group LLC ELECTRICAL SYSTEM 4,051 Chrysler is recalling certain model year 2013 Dodge Challenger vehicles manufactured from December 3, 2012, through January 24, 2013 and equipped with a V6 engine. The battery positive cable at the starter motor may experience an electrical short circuit to ground. A short circuit could lead to a vehicle fire. Chrysler has begun notifying owners and they are being advised to immediately refrain from driving their vehicles and to contact their dealers. Chrysler Group further advises affected owners not to park their vehicles in, or near, any structures. Dealers will replace the under hood starter cable assembly, free of charge. The recall notification began on March 20, Owners may contact Chrysler at VOLVO/VHD VOLVO/VNL VOLVO/VNM Volvo Trucks North America ELECTRICAL SYSTEM Loose or chafed cables may lead to overheating of the battery cable and switch which may result in a fire. Volvo will send owners an interim letter and dealers will replace and relocate the remote battery disconnect switch. The recall is expected to begin on April 5, Owners may contact Volvo at ,207 Volvo is recalling certain model year VHD, VNL, and VNM trucks, manufactured from April 18, 2011, through March 14, 2013, and equipped with a horizontally mounted remote battery disconnect switch. The remote battery disconnect switch was manufactured with incorrect hardware allowing the cables to loosen. Additionally, as mounted, the cables may vibrate and chafe. Page 13

14 INTERNATIONAL/PROSTAR-2013 Navistar, Inc WHEELS 1,646 Separation of a wheel hub from an axle may increase the risk of a crash. Navistar will notify owners, and dealers will inspect and replace any missing axle bearing retainer nut lock snap rings, free of charge. The safety recall is expected to begin by April 19, Owners may contact Navistar at Navistar is recalling certain model year 2013 International ProStar commercial trucks, manufactured from January 24, 2012, through January 2, 2013, with feature codes 29AEB and 29AEC (Preset Plus hubs). The axle bearing retaining nut lock snap ring may have not been installed or may have been installed incorrectly which may result in the retainer nut working loose and possibly separating the wheel hub from the axle. STARCRAFT/XLT Starcraft Bus EQUIPMENT 399 Starcraft Bus is recalling certain model year XLT buses manufactured from January 16, 2004, to October 29, The affected vehicles have incorrect values for the Gross Vehicle Weight Rating and Gross Axle Weight Rating specified on the certification label. Thus, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification." A misprinted label could lead to improper vehicle loading. Improper loading could result in a tire failure, increasing the risk of a crash. Starcraft will notify owners, and dealers will remedy the buses by either providing a new certification label, adding additional suspension and upgrading the rear tires, or removing seats. The safety recall is expected to begin in March Owners may contact Starcraft Bus at Page 14

15 SOFTLINES SGS STANDARDS & REGULATIONS SERVICES GCSC has compiled the below sources: PRODUCT RECALLS IN EUROPE The Rapid Alert System for Non-Food Products (RAPEX) - Weekly overview reports of RAPEX notifications. The official contact points of the Member and EFTA-EEA States provide the information published in these weekly overviews. Under the terms of Annex II.10 to the General Product Safety Directive (2001/95/EC) responsibility for the information provided lies with the notifying party. The Commission does not take any responsibility for the accuracy of the information provided. PRODUCT RECALLS IN THE National Highway Traffic Safety Administration (NHTSA) www-odi.nhtsa.dot.gov/cars/problems/recalls/recallsearch.cfm (US Automotive recalls) PRODUCT RECALLS IN AUSTRALIA FOR ENQUIRIES gcsc@sgs.com SGS SA. All rights reserved. SGS s services including compilation(s) of data into this Factsheet are based on publicly available sources as of the date stated herein for which SGS bears no responsibility. Although every effort has been made to ensure accuracy, SGS makes no warranty as to error, omissions and does not accept any liability, without limitation, for indirect or consequential loss or damage, or any loss or damages arising from any use in connection with this document.