PRODUCT RECALLS THE SGS PUBLICATION GATHERING CONSUMER PRODUCT RECALLS IN THE EU, IN THE USA AND IN AUSTRALIA

Transcription

1 PRODUCT RECALLS THE SGS PUBLICATION GATHERING CONSUMER PRODUCT RECALLS IN THE EU, IN THE AND IN AUSTRALIA CONSUMER TESTING SERVICES (CTS) OCTOBER 2011 CONTENTS AUTOMOTIVE Pages 1 to 14 Motor Vehicle (29) Child Safety Seat (0) Motor Vehicle Equipment (4)

2 EU/SPAIN PRODUCT Passenger car "Quattroporte", "Gran Turismo" BRAND: Maserati TYPE/NUMBER OF MODELUnknown Quattroporte: assembly number Gran Turismo: assembly number The tie rods regulating the rear suspension of the vehicle could in extreme cases break, leading to loss of control of the vehicle and the possibility of a road accident. DESCRIPTION: Passenger car OF ORIGIN: Italy EU/ GERMANY PRODUCT: Van "Sprinter" BRAND: Mercedes-Benz TYPE/NUMBER OF MODEL: Type: 906. The vehicles concerned were manufactured between and Various control units may be incorrectly programmed which could lead to the ESP and airbag systems malfunctioning. DESCRIPTION: Van OF ORIGIN: Germany EU/IRELAND PRODUCT Passenger car C30, S40, V50 and C70 BRAND: Volvo TYPE/NUMBER OF MODEL: Chassis numbers: C MY08 to MY11 e4*2001/116*0076*12 to e4*2001/116*0076*24 S MY08 to MY11 e4*2001/116*0076*12 to e4*2001/116*0076*24 The rod connecting the clutch master cylinder and the clutch pedal may break. If this were to occur, it may not be possible for the driver to disengage the clutch. In the worst case, this may happen suddenly with no warning to the driver. V MY08 to MY11 e4*2001/116*0076*12 to e4*2001/116*0076*24 C MY08 to MY11 e4*2001/116*0076*12 to e4*2001/116*0076*24 DESCRIPTION: Passenger car OF ORIGIN: Sweden Page 2

3 EU/GREECE PRODUCT: Passenger car / van "Scudo", "Ulysse" BRAND: Fiat TYPE/NUMBER OF MODEL: Scudo: Chassis numbers range in the interval between and Ulysse: Chassis numbers range in the interval between and DESCRIPTION: Passenger car / van OF ORIGIN: Italy and France In some cases the wiring for the power steering electric pump might interfere with one steel edge of the left frontwheel arch and get damaged. This damage could cause the operation of the power steering to fail and lead to a road accident. EU/FINLAND CATEGORY: Machinery PRODUCT Mini motorcycle "Samurai Cross 70cc (DAR0929)" BRAND: Samurai TYPE/NUMBER OF MODEL: Model number: CM88 (CD70) Serial number: L6UA4CA29BA (on the frame) Engine serial number: T2H147FMD011S4964 The product poses a risk of injuries to the leg because the drive chain is inadequately guarded: the rear sprocket's lower front side is not guarded. The product does not comply with the Machinery Directive. Voluntary recall from consumers and voluntary corrective action taken by the importer. DESCRIPTION: 70cc mini motorcycle. OF ORIGIN: China EU/ GREECE PRODUCT Passenger car "Legacy" and "Outback" BRAND: Subaru TYPE/NUMBER OF MODEL: The recall concerns 2010 and 2011 model year vehicles, as follows: (1) Vehicles produced in Japan between 4 November 2009 and 17 May FIRE The front windscreen wiper motor may generate heat and catch fire when the movement of the windscreen wipers is restricted (for example by snow that has accumulated on the windscreen). (2) Vehicles produced in between 7 January 2010 and 20 May DESCRIPTION: Passenger car OF ORIGIN: Japan and Page 3

4 EU/IRELAND PRODUCT: Passenger car C3 BRAND: Citroen TYPE/NUMBER OF MODEL: Build date: 18/01/11. e2*2007/46*0003*09 OF ORIGIN: France The battery earth cable may, in the long-term, break. The loss of this electrical connection may lead to the engine cutting out which in turn could lead to a road accident. EU/IRELAND PRODUCT: Passenger car X-Type BRAND: Jaguar TYPE/NUMBER OF MODEL X-Type 2.2 litre, diesel engine vehicles, model year 2006 to 2010 DESCRIPTION: Passenger car OF ORIGIN: United Kingdom Should an error with certain interfacing systems be detected, the cruise control system will be disabled. If this should happen whilst the cruise control is engaged, it is not possible to cancel the cruise control using the cruise control cancel button, brake pedal operation or change of gear. Vehicle speed cannot be reduced through the activation of the cruise control speed adjustment wheel. EU/GREECE PRODUCT: Passenger car 508 BRAND: Peugeot TYPE/NUMBER OF MODEL: The recall concerns certain model year 2011 vehicles. One affected vehicle in Greece. DESCRIPTION: Passenger car OF ORIGIN: France The front left windscreen wiper arm may be insufficiently tightened on its axis and could eventually stop being operated by the motor which could lead to a road accident. Page 4

5 EU/SWEDEN PRODUCT: Passenger car "9-3 and 9-5" BRAND: SAAB TYPE/NUMBER OF MODEL: 9-3 MY 2011: B B MY 2012: C C MY 2011: B B MY 2012: C C DESCRIPTION FIRE The contact between the electric heater and the engine block could be reduced overtime. As a result, when the vehicle is parked and the electric heater is in use the temperature in the electric heater element could rise and cause a fire. Passenger car with A20NFT engine and electrical heating element mounted in factory. OF ORIGIN: Sweden EU/SPAIN PRODUCT Passenger car "Gran Turismo S Cambiocorsa" BRAND: Maserati TYPE/NUMBER OF MODEL: unknown A possible non-conformity of the gearbox, may cause the gearbox and the rear wheels to lock. DESCRIPTION: Passenger car OF ORIGIN: Italy EU/ GERMANY PRODUCT: Van "Sprinter" BRAND: Mercedes-Benz TYPE/NUMBER OF MODEL: Type: 906, EC type approval e1*2001/116*0353, 0354 and 0424, as well as e1*2007/46*0569, including all follow-up entries. The Isofix anchor points (for fitting child seats) on the passenger seat may become detached in the event of an accident involving a frontal impact. DESCRIPTION Van. Vehicles concerned were produced between and and have a 3-seater bench seat. OF ORIGIN: Germany Page 5

6 AUSTRALIA BRP Australia Pty Ltd Evinrude E-TEC HP 90 V6 (3.3 L and 3.4 L) Outboards PRODUCT DESCRIPTION BRP Australia Pty Ltd Evinrude E-TEC Outboard Motors 2011 Evinrude E-TEC HP 90 V6 (3.3 L and 3.4 L) outboard motors within certain serial number ranges IDENTIFYING FEATURES E225HSLII E250DHLII E250DPXII E300DPZII E200DHXII E200DHXII TRADERS WHO SOLD THIS PRODUCT Evinrude outboard motor dealers SUPPLIER BRP Australia Pty Ltd SUPPLIER'S WEB SITE HAZARDS The outboard motor may have a fuel leak, potentially causing fire or an explosion. DEFECTS On some of the affected models, the clamp on the fuel outlet hose (3/8 inch diameter) of the fuel vapour separator may be loose or could have been installed incorrectly. Contact the nearest authorized Evinrude/Johnson dealer at or contact the Australian office directly on (02) and make an appointment to have this required engine update. This service will be performed at no charge. For your safety, please do not attempt to use this product until an authorized Evinrude/ Johnson dealer has completed the necessary service. AUSTRALIA Volvo S80, XC70 and XC60 PRODUCT DESCRIPTION Volvo S80, XC70 and XC60 MY 2009 to MY 2010 fitted with a 2.4L diesel engine IDENTIFYING FEATURE VIN range: S to XC to XC to TARGET NUMBER: 121 HAZARDS A worn auxiliary belt tensioner may lead to excessive noise, immobilise the vehicle and cause loss of powersteering assistance. DEFECTS Early wear on the auxiliary belt tensioner. Owners of affected vehicles will be contacted by letter. Owners are advised to contact their authorised Volvo dealer to have the auxiliary belt tensioner replaced. TRADERS WHO SOLD THIS PRODUC Authorised Volvo dealership SUPPLIER Volvo Car Australia Pty Ltd SUPPLIER'S WEB SITE Page 6

7 AUSTRALIA Scania Australia - K Series Buses PRODUCT DESCRIPTION K series buses: K 310 IB4x2NB K 380 IB6x2NB IDENTIFYING FEATURES VIN: 9BSK4X BSK4X BSK6X HAZARDS Inadequate clamping force in the track rod ball joint clamp could lead to reduced steering control. DEFECTS Possible insufficient clamping force on the track rod ball joint clamp. Contact our Scania workshops or Scania Dealers and make a booking to have the vehicle checked. Campaign number: RC L TRADERS WHO SOLD THIS PRODUCT Scania dealers SUPPLIER Scania Australia SUPPLIER'S WEB SITE AUSTRALIA Mercedes-Benz Australia/Pacific Pty Ltd Mitsubishi Fuso Canter FE Trucks PRODUCT DESCRIPTION Campaign Number: RC0111FEABSTEER TARGET NUMBER: 341 IDENTIFYING FEATURES Models manufactured between March 2010 to September 2011 TRADERS WHO SOLD THIS PRODUCT Authorised Mitsubishi Fuso Dealerships SUPPLIER Mercedes-Benz Australia/Pacific Pty Ltd HAZARDS Insufficient tensioning of the steering bevel may lead to loss of steering control. DEFECTS Due to insufficient tensioning of the steering bevel lock-nut on affected trucks within the VIN range, there is the possibility that the lock-nut may loosen. Letters will be sent to affected owners. The steering bevel lock-nut tension will be checked and, where necessary, the steering bevel assembly will be replaced free of charge. If you have any questions please contact your selling dealer or Tony Culvenor of Fuso Truck & Bus Service Dept. on (03) AUSTRALIA Mercedes-Benz Australia/Pacific Pty Ltd CLS passenger cars PRODUCT DESCRIPTION Campaign number: RC910 TARGET NUMBER:42 IDENTIFYING FEATURES Manufactured between November 2010 and May 2011 TRADERS WHO SOLD THIS PRODUCT Authorised Mercedes-Benz dealerships HAZARDS Potential impact injuries in a collision. DEFECTS In isolated cases, the second stage of the front passenger airbag may not deploy as designed. The first stage of the airbag will in all situations remain fully operational, however. Letters will be sent to affected owners. Owners are advised to contact their authorised Mercedes-Benz dealer to have the front passenger airbag will be replaced free of charge. SUPPLIER Mercedes-Benz Australia/Pacific Pty Ltd Page 7

8 AUSTRALIA Mercedes-Benz Australia/Pacific Pty Ltd CLS Passenger Cars PRODUCT DESCRIPTION Campaign number: RC909 TARGET NUMBER:23 IDENTIFYING FEATURES Model: CLS Manufactured between November 2010 to April 2011 TRADERS WHO SOLD THIS PRODUCT HAZARDS Potential loss of steering control. DEFECTS The electric powerassisted steering may disengage. The mechanical steerability of the vehicle will be maintained at all times, however. Letters will be sent to affected owners. Owners are advised to contact their authorised Mercedes-Benz dealer to have the power steering fixed and replaced free of charge. Authorised Mercedes-Benz dealerships SUPPLIER Mercedes-Benz Australia/Pacific Pty Ltd AUSTRALIA Ultra Suppliers Pty Ltd Oto-Ease Ear Lubricant PRODUCT DESCRIPTION Lubricant that helps ease the insertion of earpieces, hearing instruments and other custom -fit products into the ear and provides an effective acoustic seal. IDENTIFYING FEATURES None TRADERS WHO SOLD THIS PRODUCT Australian Hearing centres SUPPLIER Ultra Suppliers Pty Ltd SUPPLIER'S WEB SITE HAZARDS The bacteria could be of concern for persons with lung problems or who have an immunity deficiency, for example, people with cystic fibrosis and HIV, as the bacteria can cause pneumonia. DEFECTS Tests on a batch of the product indicated that it contained the bacteria culture, "burkeholderia cepacia". Discontinue using the contaminated product immediately. Australian Hearing has issued letters to clients who have potentially been supplied with this product. Consumers can return the product to the place of purchase for a refund or replacement. For further information please contact Ultra Supplies on or via at sales@ultrasupplies.com.au Page 8

9 airstream / international airstream, inc. equipment: other: labels 18 During replacement of the tires, a consumer could install the incorrect tire, potentially leading to property damage. Airstream will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. The safety recall is expected to begin during October Owners may contact airstream at Airstream is recalling certain model year international, 16 foot, recreational vehicles manufactured from May 10, 2010, through September 27, These vehicles were manufactured with the incorrect tire information label. Audi / a Volkswagen / golf Volkswagen / jetta Volkswagen / jetta sportwagen Volkswagen of America, inc fuel system, diesel 168,275 Due to the resonance condition, injector line number 2 could develop small cracks which could lead to fuel leakage. Leaking fuel in the presence of an ignition source, may lead to a fire. Volkswagen will install an improved fuel injector line for the number 2 cylinder and will install vibration dampers on all of the injector lines. Volkswagen and Audi will notify owners to have the vehicles repaired free of charge. The safety recall is expected to begin during November Owners may contact Volkswagen at Volkswagen is recalling certain model jetta and jetta sportwagen vehicles, manufactured from May 2008 through September 2011, model year Volkswagen golf vehicles, manufactured from May 2009 through September 2011, and model year Audi a3 vehicles, manufactured from September 2009 through September 2011, that are equipped with a 2.0l tdi common rail diesel engine/clean diesel engine. The fuel injection pulses could coincide with the natural frequency of the injector line #2, in specific load and rpm conditions. this resonance creates additional stress in the fuel line. Page 9

10 transcraft / platform transcraft corporation service brakes, air: slack adjusters: automatic 290 Slack adjusters with this flow notch could crack under normal braking conditions causing loss of braking which could result in a vehicle crash. Transcraft will notify owners and the slack adjusters will be replaced free of charge. The safety recall is expected to begin during October Owners may contact accuride at or transcraft at Transcraft is recalling certain model year 2010 and 2011 platform semi-trailers manufactured from October 15, 2010, through January 31, 2011, and equipped with gunite automatic slack adjusters. Due to an incomplete "knitting" of the iron at the time of casting, inadequate structural integrity of the slack adjuster housing can occur, which could cause the housing to break at the handle under normal operating loads. Chevrolet / corvette general motors llc structure: body: hatchback/liftgate: hinge and attachments 5,755 The rear hatch could separate in the event of a crash, increasing the risk of injury. GM will notify owners and dealers will replace both rear hatch hinges free of charge. The safety recall is expected to begin on or before October 7, Owners may contact Chevrolet at General motors (gm) is recalling certain model year Chevrolet corvette coupe vehicles, manufactured from January 24, 2011, through September 1, 2011, for failing to comply with the requirements of federal motor vehicle safety standard number 206, "door locks and door retention components". The rear hatch hinges may not meet the load requirements specified in the safety standard. Page 10

11 startrans / mfsab startrans bus corporation visibility: rearview mirrors/devices: interior 444 Images in cross view mirrors do not accurately show another vehicle's location, improper use of mirrors may reduce the clear and reasonably unobstructed view to the rear, increasing the risk of a crash. Startrans will mail the required decal along with detailed instructions on where to place the decal. The safety recall is expected to begin during October Owners may contact startrans at Certain model year 2007 through 2011 startrans mfsab school activity buses were produced without the required decal on the rear view mirror which warns the bus operator to use the cross view mirrors while the bus is stopped and not to use the cross view mirrors while the bus is moving. Accordingly, the buses fail to comply with the requirements of federal motor vehicle safety standard no. 111, "rearview mirrors." Hyundai / Veracruz KIA / sorento curt mfg. inc. equipment 2,398 Without the circuit protection, the module can overheat possibly resulting in a fire. Curt manufacturing will notify owners and replace the tow package wiring harness. The remedy will be performed free of charge. The safety recall is expected to begin during October Owners may contact curt manufacturing at Curt manufacturing is recalling certain tow package wiring harnesses, part number 56024, that connect tow vehicle lighting circuits to trailer lighting circuits sold for use on certain model year 2009 through 2011 Hyundai Veracruz and KIA Sorento vehicles. The units are not water-tight and moisture can seep into the converter module and defeat the module's internal circuit protection. Page 11

12 Mercedes Benz / e-2011 Mercedes Benz / gl-2011 Mercedes Benz / ml-2011 Mercedes Benz / r-2011 Mercedes Benz / s class-2011 Mercedes-Benz, llc. Diesel fuel may be deposited onto the highway and create the potential for a crash. Fuel leakage, in the presence of an ignition source, could result in a fire. Mb will contact owners, and dealers will inspect and replace the diesel fuel filter if necessary, free of charge. The safety recall is expected to begin during November Owners may contact Mercedes-Benz at fuel system, diesel 6,872 Mercedes-Benz (MbUSa) is recalling certain model year 2011 vehicles including e-class (212 platform), manufactured from July 2010 through February 2011, r-class (251 platform), manufactured from April 2010 through April 2011, ml-class (w164 platform), manufactured from January 2010 through March 2011, gl-class (x164 platform), manufactured from March 2010 through March 2011, and model year 2012 s- class (221 platform) vehicles. The diesel fuel filter may leak from the area around the heating component. Hyundai / Santa fe curt mfg. inc. equipment 2,254 Without the circuit protection, the module can overheat possibly resulting in a fire. Curt manufacturing will notify owners and replace the tow package wiring harness. The remedy will be performed free of charge. The safety recall is expected to begin during October Owners may contact curt manufacturing at Curt manufacturing is recalling certain tow package wiring harnesses, part number 55538, that connect tow vehicle lighting circuits to trailer lighting circuits sold for use on certain model year 2009 through 2011 Hyundai Santa fe vehicles. The units are not water-tight and moisture can seep into the converter module and defeat the module's internal circuit protection. Page 12

13 EQUIPMENT EU/FRANCE PRODUCT: Motorcycle helmet BRAND: IXS TYPE/NUMBER OF MODEL IXS / model HX 2400 / serial number between and (this serial number is found on the chin strap and is allocated by the Chinese manufacturing plant). Size cm. DESCRIPTION Motorcycle helmet sold in various sizes. The product poses a risk of injuries as it does not have sufficient shock absorption capacity and therefore will not protect the user effectively in the event of a fall. The product does not comply with the UNECE Regulation 22. Voluntary withdrawal from the market and recall from consumers by the importer and distributor. OF ORIGIN: China curt / curt mfg. inc. equipment 2,254 Without the circuit protection, the module can overheat possibly resulting in a fire. Curt manufacturing will notify owners and replace the tow package wiring harness. The remedy will be performed free of charge. The safety recall is expected to begin during October Owners may contact curt manufacturing at Curt manufacturing is recalling certain tow package wiring harnesses, part number 55538, that connect tow vehicle lighting circuits to trailer lighting circuits sold for use on certain model year 2009 through 2011 Hyundai Santa fe vehicles. The units are not water-tight and moisture can seep into the converter module and defeat the module's internal circuit protection. Page 13

14 EQUIPMENT EQUIPMENT BRAND NAME / PART NO. OR MODEL NO. Meritor wabco / esc Meritor wabco vehicle control systems electronic stability control : If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash. Meritor wabco is working with the vehicle manufactures to identify and notify vehicle owners of the recall. Owners may contact Meritor wabco at or their vehicle manufacturer. 10,700 Meritor wabco is recalling certain electronic stability control (esc) modules with part numbers , , , , and , shipped to a variety of North American vehicle manufacturers from august 2005 through September Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. This might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable. EQUIPMENT BRAND NAME / PART NO. OR MODEL NO. curt / curt mfg. inc. equipment 2,398 Without the circuit protection, the module can overheat possibly resulting in a fire. Curt manufacturing will notify owners and replace the tow package wiring harness. The remedy will be performed free of charge. The safety recall is expected to begin during October Owners may contact curt manufacturing at Curt manufacturing is recalling certain tow package wiring harnesses, part number 56024, that connect tow vehicle lighting circuits to trailer lighting circuits sold for use on certain model year 2009 through 2011 Hyundai Veracruz and KIA Sorrento vehicles. The units are not water-tight and moisture can seep into the converter module and defeat the module's internal circuit protection. Page 14

15 SOFTLINES SGS STANDARDS & REGULATIONS SERVICES GCSC has compiled the below sources: PRODUCT RECALLS IN EUROPE The Rapid Alert System for Non-Food Products (RAPEX) - Weekly overview reports of RAPEX notifications. The official contact points of the Member and EFTA-EEA States provide the information published in these weekly overviews. Under the terms of Annex II.10 to the General Product Safety Directive (2001/95/EC) responsibility for the information provided lies with the notifying party. The Commission does not take any responsibility for the accuracy of the information provided. PRODUCT RECALLS IN THE National Highway Traffic Safety Administration (NHTSA) www-odi.nhtsa.dot.gov/cars/problems/recalls/recallsearch.cfm (US Automotive recalls) PRODUCT RECALLS IN AUSTRALIA FOR ENQUIRIES Product.Recalls@sgs.com SGS SA. All rights reserved. SGS s services including compilation(s) of data into this Factsheet are based on publicly available sources as of the date stated herein for which SGS bears no responsibility. Although every effort has been made to ensure accuracy, SGS makes no warranty as to error, omissions and does not accept any liability, without limitation, for indirect or consequential loss or damage, or any loss or damages arising from any use in connection with this document.