Model 2750 Downflow. Service Manual. IMPORTANT: Fill in Pertinent Information on Page 3 for Future Reference

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1 Model 2750 Downflow Service Manual IMPORTANT: Fill in Pertinent Information on Page 3 for Future Reference

2 Table of Contents Job Specification Sheet... 3 Installation Instructions... 4 Start-Up Instructions Timer Setting Procedure Timer Setting Procedure & 3210 Regeneration Cycle Setting Procedure Timer Assembly Timer Assembly Powerhead Assembly (Designer) Environmental Powerhead Assembly Manual Powerhead Assembly Control Valve with 1700 Injector Series Brine System Assembly Brine System Assembly Series Brine System Assembly Brine System Assembly Meter Assembly Service Valve Operator (Old Style) Service Valve Operation (New Style) Safety Brine Valve Troubleshooting General Service Hints for Meter Control Water Conditioner Flow Diagrams Flow Data & Injector Draw Rates System #4 Typical Tank Installation with Optional Meter System #5 Interlock Typical Twin Tank Installation with Optional 2 Meter Interlock and No Hard Water Bypass System #6 Twin Series Regeneration Installation with a Remote Meter System #7 Twin Alternator Installation with a Remote Meter System #4 Immediate Delayed Valve Wiring System #4 Remote Signal Start Valve Wiring System #5 Duplex Valve Wiring System #6 Duplex Valve Wiring System #7 Duplex 24V/120V 3-Way Valve Wiring System #7 Duplex 230V 3-Way Valve Wiring Service Assemblies IMPORTANT PLEASE READ: The information, specifications and illustrations in this manual are based on the latest information available at the time of printing. The manufacturer reserves the right to make changes at any time without notice. This manual is intended as a guide for service of the valve only. System installation requires information from a number of suppliers not known at the time of manufacture. This product should be installed by a plumbing professional. This unit is designed to be installed on potable water systems only. This product must be installed in compliance with all state and municipal plumbing and electrical codes. Permits may be required at the time of installation. If daytime operating pressure exceeds 80 psi (5.5 bar), nighttime pressures may exceed pressure limits. A pressure reducing valve must be installed. Do not install the unit where temperatures may drop below 32 F (0 C) or above 110 F (43 C). Do not place the unit in direct sunlight. Black units will absorb radiant heat increasing internal temperatures. Do not strike the valve or any of the components. Warranty of this product extends to manufacturing defects. Misapplication of this product may result in failure to properly condition water, or damage to product. A prefilter should be used on installations in which free solids are present. In some applications local municipalities treat water with Chloramines. High Chloramine levels may damage valve components. Correct and constant voltage must be supplied to the control valve to maintain proper function.

3 Job Specification Sheet Job Number: Model Number: Water Hardness: ppm or gpg Capacity Per Unit: Mineral Tank Size: Diameter: Height: Salt Setting per Regeneration: 1. Type of Timer: A. 7 Day or 12 Day B. Meter Initiated 2. Downflow: Upflow Upflow Variable 3. Meter Size: A. 3/4 Std Range (125-2,100 gallon setting) B. 3/4 Ext Range (625-10,625 gallon setting) C. 1 Std Range (310-5,270 gallon setting) D. 1 Ext Range (1,150-26,350 gallon setting) E. 1-1/2 Std Range (625-10,625 gallon setting) F. 1-1/2 Ext Range (3,125-53,125 gallon setting) G. 2 Std Range (1,250-21,250 gallon setting) H. 2 Ext Range (6, ,250 gallon setting) I. 3 Std Range (3,750-63,750 gallon setting) J. 3 Ext Range (18, ,750 gallon setting) K. Electronic Pulse Count Meter Size 4. System Type: A. System #4: 1 Tank, 1 Meter, Immediate, or Delayed Regeneration B. System #4: Time Clock C. System #4: Twin Tank D. System #5: 2-5 Tanks, 2 Meters, Interlock E. System #6: 2-5 Tanks, 1 Meter, Series Regeneration F. System #7: 2-5 Tanks, 1 Meter, Alternating G. System #9: Electronic Only, 2-4 Tanks, Meter per Valve, Alternating H. System #14: Electronic Only, 2-4 Tanks, Meter per Valve. Brings units on and offline based on flow. 5. Timer Program Settings: A. Backwash: Minutes B. Brine and Slow Rinse: Minutes C. Rapid Rinse: Minutes D. Brine Tank Refill: Minutes E. Pause Time: Minutes F. Second Backwash: Minutes 6. Drain Line Flow Control: gpm 7. Brine Line Flow Controller: gpm 8. Injector Size#: 9. Piston Type: A. Hard Water Bypass B. No Hard Water Bypass

4 Installation Instructions WATER PRESSURE: A minimum of 20 pounds of water pressure (1.4 bar) is required for regeneration valve to operate effectively. ELECTRICAL FACILITIES: An uninterrupted alternating current (A/C) supply is required. Note: Other voltages are available. Please make sure your voltage supply is compatible with your unit before installation. EXISTING PLUMBING: Condition of existing plumbing should be free from lime and iron buildup. Piping that is built up heavily with lime and/or iron should be replaced. If piping is clogged with iron, a separate iron filter unit should be installed ahead of the water softener. LOCATION OF SOFTENER AND DRAIN: The softener should be located close to a drain to prevent air breaks and back flow. BY-PASS VALVES: Always provide for the installation of a by-pass valve if unit is not equipped with one. CAUTION: Water pressure is not to exceed 125 psi (8.6 bar), water temperature is not to exceed 110 F (43 C), and the unit cannot be subjected to freezing conditions. Installation Instructions Place the softener tank where you want to install the unit making sure the unit is level and on a firm base. During cold weather, the installer should warm the valve to room temperature before operating. All plumbing should be done in accordance with local plumbing codes. The pipe size for residential drain line should be a minimum of 1/2 (13 mm). Backwash flow rates in excess of 7 gpm (26.4 Lpm) or length in excess of 20 (6 m) require 3/4 (19 mm) drain line. Commercial drain lines should be the same size as the drain line flow control. Refer to the dimensional drawing for cutting height of the distributor tube. If there is no dimensional drawing, cut the distributor tube flush with the top of the tank. Lubricate the distributor O-ring seal and tank O-ring seal. Place the main control valve on tank. Note: Only use silicone lubricant. Solder joints near the drain must be done prior to connecting the Drain Line Flow Control fitting (DLFC). Leave at least 6 (15 cm) between the DLFC and solder joints when soldering pipes that are connected on the DLFC. Failure to do this could cause interior damage to the DLFC. Teflon tape is the only sealant to be used on the drain fitting. The drain from twin tank units may be run through a common line. Make sure that the floor is clean beneath the salt storage tank and that it is level. Place approximately 1 (25 mm) of water above the grid plate. If a grid is not utilized, fill to the top of the air check (Figure 1) in the salt tank. Do not add salt to the brine tank at this time. 10. On units with a by-pass, place in by-pass position. Turn on the main water supply. Open a cold soft water tap nearby and let run a few minutes or until the system is free from foreign material (usually solder) that may have resulted from the installation. Once clean, close the water tap. 11. Slowly place the by-pass in service position and let water flow into the mineral tank. When water flow stops, slowly open a cold water tap nearby and let run until the air is purged from the unit. 12. Plug unit into an electrical outlet. Note: All electrical connections must be connected according to local codes. (Be certain the outlet is uninterrupted) REVC Figure 1 Residential Air Check Valve Page 4

5 Start-Up Instructions The water softener should be installed with the inlet, outlet, and drain connections made in accordance with the manufacturer s recommendations, and to meet applicable plumbing codes Turn the manual regeneraton knob slowly in a clockwise direction until the program micro switch lifts on top of the first set of pins. Allow the drive motor to move the piston to the first regeneration step and stop. Each time the program switch position changes, the valve will advance to the next regeneration step. Always allow the motor to stop before moving to the next set of pins or spaces. NOTE: For electronic valves, please refer to the manual regeneration part of the timer operation section. If the valve came with a separate electronic timer service manual, refer to the timer operation section of the electronic timer service manual. Position the valve to backwash. Ensure the drain line flow remains steady for 10 minutes or until the water runs clear (see above). Position the valve to the brine / slow rinse position. Ensure the unit is drawing water from the brine tank. This step may need to be repeated. Position the valve to the rapid rinse position. Check the drain line flow, and run for 5 minutes or until the water runs clear. Position the valve to the start of the brine tank fill cycle. Ensure water goes into the brine tank at the desired rate. The brine valve drive cam will hold the valve in this position to fill the brine tank for the first regeneration. Replace control box cover. Put salt in the brine tank. NOTE: Do not use granulated or rock salt. Page 5

6 3200 Timer Setting Procedure How To Set Days On Which Water Conditioner Is To Regenerate (Figure 2): Rotate the skipper wheel until the number 1 is at the red pointer. Set the days that regeneration is to occur by sliding tabs on the skipper wheel outward to expose trip fingers. Each tab is one day. Finger at red pointer is tonight. Moving clockwise from the red pointer, extend or retract fingers to obtain the desired regeneration schedule. How To Set The Time Of Day: 1. Press and hold the red button in to disengage the drive gear. 2. Turn the large gear until the actual time of day is at the time of day pointer. 3. Release the red button to again engage the drive gear. How To Manually Regenerate Your Water Conditioner At Any Time: 1. Turn the manual regeneration knob clockwise. 2. This slight movement of the manual regeneration knob engages the program wheel and starts the regeneration program. 3. The black center knob will make one revolution in the following approximately three hours and stop in the position shown in the drawing. 4. Even though it takes three hours for this center knob to complete one revolution, the regeneration cycle of your unit might be set only one half of this time. 5. In any event, conditioned water may be drawn after rinse water stops flowing from the water conditioner drain line. How to Adjust Regeneration Time: 1. Disconnect the power source. 2. Locate the three screws behind the manual regeneration knob by pushing the red button in and rotating the 24 hour dial until each screw appears in the cut out portion of the manual regeneration knob. 3. Loosen each screw slightly to release the pressure on the time plate from the 24 hour gear. 4. Locate the regeneration time pointer on the inside of the 24 hour dial in the cut out. 5. Turn the time plate so the desired regeneration time aligns next to the raised arrow. 6. Push the red button in and rotate the 24 hour dial. Tighten each of the three screws. 7. Push the red button and locate the pointer one more time to ensure the desired regeneration time is correct. 8. Reset the time of day and restore power to the unit. Figure _3200REVA Page 6

7 3210 Timer Setting Procedure Typical Programming Procedure Calculate the gallon capacity of the system, subtract the necessary reserve requirement and set the gallons available opposite the small white dot on the program wheel gear (Figure 3). NOTE: Drawing shows 8,750 gallon setting. The capacity (gallons) arrow shows zero gallons remaining. The unit will regenerate tonight at the set regeneration time. How To Set The Time Of Day: Press and hold the red button in to disengage the drive gear. Turn the large gear until the actual time of day is opposite the time of day pointer. Release the red button to again engage the drive gear. How To Manually Regenerate Your Water Conditioner At Any Time: Turn the manual regeneration knob clockwise. This slight movement of the manual regeneration knob engages the program wheel and starts the regeneration program. The black center knob will make one revolution in the following approximately three hours and stop in the position shown in the drawing Even though it takes three hours for this center knob to complete one revolution, the regeneration cycle of your unit might be set for only one half of this time. In any event, conditioned water may be drawn after rinse water stops flowing from the water conditioner drain line. Immediate Regeneration Timers: These timers do not have a 24 hour gear. Setting the gallons on the program wheel and manual regeneration procedure are the same as previous instructions. The timer will regenerate as soon as the capacity gallons reaches zero. NOTE: The program wheel to the left may be different than the program wheel on the product. NOTE: To set meter capacity rotate manual knob one revolution to set gallonage. Figure _3200REVA Page 7

8 3200 & 3210 Regeneration Cycle Setting Procedure How To Set The Regeneration Cycle Program: The regeneration cycle program on your water conditioner has been factory preset, however, portions of the cycle or program may be lengthened or shortened in time to suit local conditions & 3210 Series Timers (Figure 4) To expose cycle program wheel, grasp timer in upper left-hand corner and pull, releasing snap retainer and swinging timer to the right. To change the regeneration cycle program, the program wheel must be removed. Grasp program wheel and squeeze protruding lugs toward center, lift program wheel off timer. Switch arms may require movement to facilitate removal. Return timer to closed position engaging snap retainer in back plate. Make certain all electrical wires locate above snap retainer post. Timer Setting Procedure for 3200 & 3210 Timer How To Change The Length Of The Backwash Time: The program wheel as shown in the drawing is in the service position. As you look at the numbered side of the program wheel, the group of pins starting at zero determines the length of time your unit will backwash. EXAMPLE: If there are six pins in this section, the time of backwash will be 12 min (2 min. per pin). To change the length of backwash time, add or remove pins as required. The number of pins times two equals the backwash time in minutes. How To Change The Length Of Brine And Rinse Time: The group of holes between the last pin in the backwash section and the second group of pins determines the length of time that your unit will brine and rinse (2 min. per hole). To change the length of brine and rinse time, move the rapid rinse group of pins to give more or fewer holes in the brine and rinse section. Number of holes times two equals brine and rinse time in minutes. How To Change The Length Of Rapid Rinse: The second group of pins on the program wheel determines the length of time that your water conditioner will rapid rinse (2 min. per pin). To change the length of rapid rinse time, add or remove pins at the higher numbered end of this section as required. The number of pins times two equals the rapid rinse time in minutes. How To Change The Length Of Brine Tank Refill Time: Figure _3210REVA The second group of holes in the program wheel determines the length of time that your water conditioner will refill the brine tank (2 min. per hole). To change the length of refill time, move the two pins at the end of the second group of holes as required. The regeneration cycle is complete when the outer microswitch is tripped by the two pin set at end of the brine tank refill section. The program wheel, however, will continue to rotate until the inner micro-switch drops into the notch on the program wheel. Page 8

9 Notes Page 9

10 3200 Timer Assembly _REVA For Service Assembly Numbers, See the Back of this Manual Page 10

11 3200 Timer Assembly Item No. Quantity Part No. Description Housing, Timer, Clip, Sping Insulator Switch, Micro Switch, Micro, Timer Screw, Pan Hd Mach, 4-40 x 1-1/ Knob, Screw, Hex Wsh, 6-20 x 1/ Label, Button Pinion, Idler Spring, Idler Shaft Gear, Idler Gear, Drive Plate, Motor Mounting Motor, 120V, 60Hz, 1/30 RPM, Motor, 24V, 60Hz, 1/30 RPM Screw, Sltd Fillister Hd 6-32 x Spring, Detent, Timer Ball, 1/4, Delrin Label, Caution Program Wheel Assy Gear, Main Drive, Timer Pin, Spring, 1/16 x 5/8 Stainless Steel, Timer Arm, Cycle Actuator Ring, Skipper Wheel Spring, Detent, Timer Ball, 1/4, SS Skipper Wheel Assembly, 12 Day Skipper Wheel Assembly, 7 Day Pointer, Regeneration Dial, 12 AM Regen Assembly, Black Dial, 2 AM Regen Assembly, Black Bracket, Hinger Timer Screw, Phil, 6-32 x 1/4 Zinc Harness, Nut, Wire, Tan Wire, Ground, Label, Time of Day For Service Assembly Numbers, See the Back of this Manual Page 11

12 3210 Timer Assembly _REVA For Service Assembly Numbers, See the Back of this Manual Page 12

13 3210 Timer Assembly Item No. Quantity Part No. Description Housing, Timer, Gear, Cycle Actuator Dial 2AM Regen Assembly, Black Knob, Screw, Hex Wsh, 6-20 x 1/ Label, Button Program Wheel, w/34 Std Label, w/people Label Retainer, Program Wheel Screw, Flat Head St, 6-20 x 1/ Clip, Spring Spring, Detent, Timer Ball, 1/4 Delrin Pinion, Idler Spring, Idler Shaft Gear, Idler Gear, Drive Plate, Motor Mounting Motor, 120V, 60Hz 1/30 RPM, Screw, Fillister Hd, 6-32 x Pinion, Program Wheel Drive Clutch, Drive Pinion Spring, Meter, Clutch Retainer, Clutch Spring Screw, Phil, 6-32 x 1/ Bracket, Hinge Timer Insulator Switch, Micro Switch, Micro, Timer Screw, Pan Hd Mach, 4-40 x 1-1/ Label, Indicator Label, Caution Label, Time of Day Label, Instruction Harness, Nut, Wire, Tan Wire, Ground, Program Wheel Assy Pin, Spring, 1/16 x 5/8 Stainless Steel, Timer Gear, Main Drive, Timer Wire, Ground 4 For Service Assembly Numbers, See the Back of this Manual Page 13

14 Powerhead Assembly (Designer) 61502_2510REVB For Service Assembly Numbers, See the Back of this Manual Page 14

15 Powerhead Assembly (Designer) Item No. Quantity Part No. Description Backplate, SS/SVO, W-T-Screws , Timer 7 or 12 Day Power Cord Strain Relief Harness, Drive, Designer/Environmental Screw - Drive Mounting Insulator Switch Connecting Link Pin Retaining Ring Connecting Link Drive Cam - STF (Black) Roll Pin Drive Bearing Screw - Switch Mounting *...Motor, Drive, 115V, 50/60Hz **...Motor, Drive, 24VAC/VDC, 50/60Hz *...Motor, Drive, 230V, 50/60Hz Brine Valve Cam - STF (Black) Not Shown: Screw - Timer Mounting Hole Plug Hole Plug Screw, Thumb Cable Guide Assembly, Meter Cable, * Bracket is integrated into the motor. ** Bracket is integrated into the motor and picture may not reflect actual component. Page 15

16 Environmental Powerhead Assembly Page 16 For Service Assembly Numbers, See the Back of this Manual

17 Environmental Powerhead Assembly Backplate, Hinged, Timer: Day Day Meter Power Cord, 12 Fleck Strain Relief, Flat Cord Harness, Drive, Designer/Environmental *...Motor, Drive, 115V, 50/60Hz **...Motor, Drive, 24VAC/VDC, 50/60Hz *...Motor, Drive, 230V, 50/60Hz Drive Cam Assy, STF, Blue, Pin, Roll, 8/32 x 7/ Screw, Slot Hex, 1/4-20 x 1/ Insulator, Limit Switch Switch, Micro Screw, Pan Hd Mach, 4-40 x Cam, Shut-Off Valve Pin, Link Not Shown: Meter Cable, Cable Guide Assy, Screw, Slot Hex Wsh, 8-18 x 3/ Plug, 3/4, Knock-Out Plug, Hole, Heyco # Plug, Hole, Heyco Plug, 1.20 Hole Heyco # Plug,.750 Dia, Recessed, Black Plug,.140 Dia, White Plug,.190 Dia, White Screw, Hex Wsh, 8-32 x 17/64 * Bracket is integrated into the motor. ** Bracket is integrated into the motor and picture may not reflect actual component. For Service Assembly Numbers, See the Back of this Manual Page 17

18 Manual Powerhead Assembly 60409REVA Item No. Quantity Part No. Description Backplate, Manual Bracket, Lever Position Screw, Spec Mach, 1/4-20 x 1/ Washer, Spring Nut, Hex, 1/4-20, Mach Screw, Zinc Lever, Valve Position Screw, Slot Hex, 1/4-20 x 1/ S.S Cover Assy, Manual, Filter Cover Assy, Manual, Softener Screw, Slot Hex Wsh, 8-18 x 3/8 Type B RC44-47 Not Shown: Pin, Link Page 18 For Service Assembly Numbers, See the Back of this Manual

19 Notes Page 19

20 Control Valve with 1700 Injector Page 20 For Service Assembly Numbers, See the Back of this Manual

21 Control Valve with 1700 Injector Item No. Quantity Part No. Description Valve Body, Seal, Piston Spacer, 12 Hole Spacer, HW Piston, Rod, Piston O-Ring, -024, 560CD Quad Ring, End Plug Assembly End Plug Assembly, Hot Water Gasket, Injector Body, 1600/ xxc...Throat, Injector, -xxc is for Injector Size Body, Injector, xxc...Nozzle, Injector, -xxc is for Injector Size Screen, Injector Gasket, Injector Cap, Cap, Injector, Stainless Steel Cap, Injector, Brass Screw, Hex Hd Mach, x 2-3/ Washer - Flow Control (specify size) Housing, DLFC, 1/2 F x 3/4 F O-ring, O-ring, Adapter Base, 1 2-1/2-8 Quick Connect O-ring, Screw, Hex Hd, 5/16-18 x 5/ Body, Injector xx...Throat, Injector, -xx is for Injector Size xx...Nozzle, Injector, -xx is for Injector Size Screen, Injector Screw, Slot Hex Hd, x 18-8 Stainless Steel Spacer, End 10757B...Spacer, End, Brass Screw, Hex Wsh Mach, x 3/8 Not Shown Disperser, Air, Disperser, Air, 1700 For Service Assembly Numbers, See the Back of this Manual Page 21

22 1600 Series Brine System Assembly Item No. Quantity Part No. Description Elbow, 90 Deg. 1/4 NPT x 3/8 Tube Screen, Brine Fitting, Insert, 3/ Fitting, Tube, 3/8 Nut, Brass Fitting, Sleeve, 3/8 Celcon Tube, Brine Valve, Gray Air Check, # Air Check, #500, HW Fitting, Elbow, 90 Deg 3/8, White, Poly Tube Not Supplied...Brine Line Tube (3/8 Flexible Tube) Ring, Retaining Guide, Brine Valve Stem Spring, Brine Valve Quad Ring, Brine Valve Body Assy, 1600 w/quad Ring Brine Valve Stem, 1600, w/seat Seat, Brine Valve O-ring, BLFC,.25 GPM, BLFC,.50 GPM, BLFC, 1.0 GPM, Screw, Slot Hex Hd, x Cap, Injector, SS Gasket, Injector Cap, Screen, Injector xx...Nozzle, Injector, -xx is for Injector Size xx...Throat, Injector, -xx is for Injector Size Body, Injector, Disperser, Air Gasket, Injector Body, 1600/1700 Page 22 For Service Assembly Numbers, See the Back of this Manual

23 1650 Brine System Assembly _REVC Item No. Quantity Part No. Description Fitting, Tube, 3/8 Nut, Brass Fitting, Sleeve, 3/8 Celcon Fitting, Insert, 3/ Screen, Brine Fitting, Elbow, 90 Deg 1/4 NPT x 3/8T Brine Valve Body Assy, Spring, Brine Valve Ring, Retaining Guide, Brine Valve Stem Nut Assy, 3/8, Plastic Brine Valve Stem, 1600, with Seat Seat, Brine Valve O-Ring, BLFC, 1650,.25 GPM, Plastic BLFC, 1650,.50 GPM, Plastic BLFC, 1650, 1.0 GPM, Plastic Tube, Brine Valve, 2850/ Tube, Brine Valve, Tube, Brine Valve, 2850s Tube, Brine Valve, Tube, Brine Valve, *...Tube, Brine Valve, UF, 1600/ Screw, Slot Hex Hd, 10-24X 18-8 Stainless Steel Cap, Injector, SS Gasket, Injector Cap, Screen, Injector xx...Nozzle, Injector, -xx is for Injector Size xx...Throat, Injector, -xx is for Injector Size Body, Injector, *...Body, Injector, 1600 Upflow Disperser, Air Gasket, Injector Body, 1600/ Retainer, Flow Control Washer, Flow,.25 gpm Washer, Flow,.50 gpm Washer, Flow, 1.00 gpm *Upflow Only Page 23

24 1700 Series Brine System Assembly Page 24 For Service Assembly Numbers, See the Back of this Manual

25 1700 Series Brine System Assembly Item No. Quantity Part No. Description Not Shown: *Upflow Only Plug, End, Brine Valve Quad Ring, Washer, Flow, 1.2 GPM Washer, Flow, 1.5 GPM Washer, Flow, 2.0 GPM Washer, Flow, 2.4 GPM Washer, Flow, 3.0 GPM Washer, Flow, 3.5 GPM Washer, Flow, 4.0 GPM Washer, Flow, 5.0 GPM Retainer, Flow Control O-ring, -210, 560CD, Brine Spacer, 1700, Brine Piston, Brine Valve Brine Valve Stem Brine Valve Body Quad Ring, Spring, Brine Valve Retaining Ring Guide, Stem Fitting, Insert, 1/2, Tube Nut, 2900, w/sleeve Fitting, Elbow, Male, 1/2T x 3/8 NPT Tube, Brine, 2900/ Tube, Brine, 2850/2900s *...Tube, Brine, 2900s, U/F Tube, Brine, 1700, 2850s Gasket, Injector Body, 1600/ Body, Injector, *...Body, Injector, 1700 U/F xxc...Throat, Injector, -xxc is for Injector Size xxc...Nozzle, Injection, -xxc is for Injector Size Gasket, Injector Cap, Cap, Injector, Stainless Steel Cap, Injector Screw, Hex Hd Mach, x 2 3/ Stainless Steel Fitting, Plastic, Female, 3/4 x 3/4 Slip Disperser, Air, Injector NOTE: Item number 26 (11893) is used on injector sizes 2 through 5C. Part number is used on injector sizes 6C. For Service Assembly Numbers, See the Back of this Manual Page 25

26 1710 Brine System Assembly Item No. Quantity Part No. Description Brine Valve, 1700, Plastic, Top Retainer, Flow Control O-Ring, -210, 560CD, Brine Spacer, 1700, Brine Piston, Brine Valve Stem, Brine, 1710, Plastic, Brine Valve, 1700, Plastic, Bottom Sleeve, Brine Valve Stem Quad Ring, O-Ring, 2mmx35mm Spring, Brine Valve Ring, Retaining Guide, Brine Valve Stem Screw, Hex Wsh Mach, 8-32 X 5/ Nut Assembly, 1/2 Plastic Nut, 2900, w/sleeve Fitting, Insert, 1/2, Tube Tube, Brine, 2850, 2900s Tube, Brine, 1700/2850s Tube, Brine, 2900/ *...Tube, Brine, 2900s U/F Gasket, Injector Body, Body, Injector, xxc...Throat, Injector, -xxc is for Injector Size xxc...Nozzle, Injector, -xxc is for Injector Size Gasket, Injector Cap, Cap, Injector Screw, Hex Head Mach, x 2 3/ Fitting, Elbow, Male, 1/2T X 3/8NPT Not Shown Washer, Flow, 1.0 gpm disperser, Air, Injector Label, Blank, BLFC, _REVF Page 26

27 1 Meter Assembly 60391REVD Item No. Quantity Part No. Description Body, Meter, Post, Meter Impeller Impeller, Meter O-ring, -137, Std/560CD, Meter 5A Meter Cap Assembly, Brass, Hot Water 5B Meter Cap Assembly, Ext, Brass, Hot Water Screw, Hex Hd Mach, x 1/ Flow Straightener, O-ring, Fitting, 1 Quick Connect Nut, 1 Meter, Quick Connect Not Shown Fitting, Coupling, 1, Brass Meter Cap Assembly, Std, Plastic Meter Cap Assembly, Ext, Plastic For Service Assembly Numbers, See the Back of this Manual Page 27

28 1600 Service Valve Operator (Old Style) _REVA Item No. Quantity Part No. Description Guide, Brine Valve Stem Ring, Retaining Spring, Brine Valve Quad Ring, Service Valve Operator Body Assembly Brass Valves Brine Valve Stem, Seat, Brine Valve Fitting, Insert, 3/ Fitting, Sleeve, 3/8 Celcon Fitting, Tube, 3/8 Nut, Brass Fitting, Compression, 1/4 x 3/ Service Valve Assembly, Old Style Page 28 For Service Assembly Numbers, See the Back of this Manual

29 1600 Service Valve Operator (New Style) 60150REVA Item No. Quantity Part No. Description Guide, Brine Valve Stem Ring, Retaining Spring, Brine Valve Quad Ring, SVO Body Assy Brass Valves Brine Valve Stem, Seat, Brine Valve Fitting, Insert, 3/ Fitting, Sleeve, 3/8 Celcon Fitting, Tube, 3/8 Nut, Brass Fitting, Elbow, 90 Deg 1/4 NPT x 3/8 Tube Tube, Fitting, 3/8 x 9 3/ Fitting, Male, 1/4 x Fitting, Insert, 1/2 Tube 15a Cam Assy, Tri-Stack, After RR 15b Cam Assy, Special Tri-Stack After Brine Fill Bracket, Motor Outboard, Coated Service Valve Operator Assy, 1600, New Style, Item Nos 1-11 For Service Assembly Numbers, See the Back of this Manual Page 29

30 2310 Safety Brine Valve Item No. Quantity Part No. Description Body, Safety Brine Valve, Safety Brine Valve Assy Screw, Sckt Hd, Set, x Nut, Hex, 10-24, Nylon Black Poppet Assy, SBV w/o-ring Flow Dispenser O-ring, Elbow, Safety Brine Valve Nut Assy, 3/8 Plastic Retainer, Drain Safety Brine Valve Assy, Grommet,.30 Dia Float Assy, 2310, w/30 Rod Air Check, #500 For Service Assembly Numbers, See the Back of this Manual Page 30

31 Notes Page 31

32 Troubleshooting Problem Cause Correction 1. Water conditioner fails to regenerate. A. Electrical service to unit has been interrupted B. Timer is defective. B. Replace timer. A. Assure permanent electrical service (check fuse, plug, pull chain, or switch) C. Power failure. C. Reset time of day. 2. Hard water. A. By-pass valve is open. A. Close by-pass valve. B. No salt is in brine tank. B. Add salt to brine tank and maintain salt level above water level. C. Injector screen plugged. C. Clean injector screen. D. Insufficient water flowing into brine tank. D. Check brine tank fill time and clean brine line flow control if plugged. E. Hot water tank hardness. E. Repeated flushings of the hot water tank is required. F. Leak at distributor tube. F. Make sure distributor tube is not cracked. Check O-ring and tube pilot. G. Internal valve leak. G. Replace seals and spacers and/or piston. 3. Unit used too much salt. A. Improper salt setting. A. Check salt usage and salt setting. B. Excessive water in brine tank. B. See problem Loss of water pressure. A. Iron buildup in line to water conditioner. 5. Loss of mineral through drain line. B. Iron buildup in water conditioner. C. Inlet of control plugged due to foreign material broken loose from pipes by recent work done on plumbing system. A. Clean line to water conditioner. B. Clean control and add mineral cleaner to mineral bed. Increase frequency of regeneration. C. Remove piston and clean control. A. Air in water system. A. Assure that well system has proper air eliminator control. Check for dry well condition. B. Improperly sized drain line flow control. B. Check for proper drain rate. 6. Iron in conditioned water. A. Fouled mineral bed. A. Check backwash, brine draw, and brine tank fill. Increase frequency of regeneration. Increase backwash time. 7. Excessive water in brine tank. A. Plugged drain line flow control. A. Clean flow control. B. Plugged injector system. B. Clean injector and screen. C. Timer not cycling. C. Replace timer. D. Foreign material in brine valve. D. Replace brine valve seat and clean valve. E. Foreign material in brine line flow control. E. Clean brine line flow control. Page 32

33 Troubleshooting Problem Cause Correction 8. Softener fails to draw brine. A. Drain line flow control is plugged. A. Clean drain line flow control. B. Injector is plugged. B. Clean injector C. Injector screen plugged. C. Clean screen. D. Line pressure is too low. D. Increase line pressure to 20 psi. E. Internal control leak E. Change seals, spacers, and piston assembly. F. Service adapter did not cycle. F. Check drive motor and switches. 9. Control cycles continuously. A. Misadjusted, broken, or shorted switch. 10. Drain flows continuously. A. Valve is not programming correctly. A. Determine if switch or timer is faulty and replace it, or replace complete power head. A. Check timer program and positioning of control. Replace power head assembly if not positioning properly. B. Foreign material in control. B. Remove power head assembly and inspect bore. Remove foreign material and check control in various regeneration positions. C. Internal control leak. C. Replace seals and piston assembly. General Service Hints For Meter Control Problem: Softener delivers hard water Reason: Reserve capacity has been exceeded. Correction: Check salt dosage requirements and reset program wheel to provide additional reserve. Reason: Program wheel is not rotating with meter output. Correction: Pull cable out of meter cover and rotate manually. Program wheel must move without binding and clutch must give positive clicks when program wheel strikes regeneration stop. If it does not, replace timer. Reason: Meter is not measuring flow. Correction: Check meter with meter checker. Page 33

34 Water Conditioner Flow Diagrams Page 34

35 Water Conditioner Flow Diagrams Page 35

36 Flow Data & Injector Draw Rates Page 36

37 System #4 Typical Tank Installation with Optional Meter System #5 Interlock - Typical Twin Tank Installation with Optional 2 Meter Interlock and No Hard Water Bypass Page 37

38 System #6 Twin Series Regeneration Installation with a Remote Meter System #7 - Twin Alternator Installation with a Remote Meter Page 38

39 System #4 Immediate & Delayed Valve Wiring 19201_REVB Page 39

40 System #4 Remote Signal Start Valve Wiring 13768_REVG Page 40

41 System #5 Duplex Valve Wiring _REVB _REVB Page 41

42 System #6 Duplex Valve Wiring _REVK _REVL Page 42

43 System #7 Duplex 24V/120V 3-Way Valve Wiring _REVD _REVD Page 43

44 System #7 Duplex 230V 3-Way Valve Wiring _REVD _REVD Page 44

45 Service Assemblies 24 Hour Gear Assembly: Gear Assy, 24 Hour, Silver, 5600, 12AM Gear Assy, 24 Hour, 2 Times a Day Regen Gear Assy, 24 Hour, 3 Times a Day Regen Gear Assy, 24 Hour, 4 Times a Day Regen Gear Assy, 24 Hour, 6 Times a Day Regen Brine Line Flow (BLFC): BLFC, 1650,.25 gpm BLFC, 1650,.50 gpm BLFC, 1650, 1.00 gpm BLFC, 1600,.25 gpm BLFC, 1600,.50 gpm BLFC, 1600, 1.00 gpm Brine Valves: xx Brine Valve xx Brine Valve xx Brine Valve xx Brine Valve -xx is for flow button size Cam Assemblies: Drive Cam Assy, Std, Blue Drain Line Flow Controls: xx...Brass DLFC 3/4 NPT Drive Assemblies: Drive Assy, 2750, STF, 120V Softener Injector Assemblies: xx Injector Assembly xx Injector Assembly xx Injector Assembly xx Injector Assembly -xx is for the size injector used Piston Assemblies: HF...Piston Assy, 2750/ HF...Piston Assy, 2750, Hot Water Piston Assy, 2750 NHWBP Filter,...Conversion Kit Piston Assy, 2750 NHWBP Piston Assy, 2750 NHWBP, Conversion Kit Piston Assy, 2750 NHWBP, Conversion Kit Auxillary Switch Kit: Switch Kit, 1500 through Switch Kit, 3200/9000 Timer Program Wheel Assemblies: Program Wheel, w/3/4 Ext Label 1-1/2 Std Program Wheel, w/1-1/2 EXT Sales & Service Aids: Literature, Spec Sheet Literature, 2750 D/F Literature, Catalog Assy, PWT Residential/Commercial Seal & Spacer Kits: Seals & Spacers, Seal & Spacer Kit, 2750 H/W Skipper Wheel Assemblies: Skipper Wheel Assy, 7 Day Skipper Wheel Assy, 12 Day Meters: Meter Assy, Std, Plastic Cap Meter Assy, Ext, Plastic Cap Covers: Cover, Designer, 1pc, Black Cover Assy, Enviromental, Black Page 45

46 P/N Rev. B 9/30/08

47 MODEL 2750 UPFLOW CONTROL VALVE Service Manual IMPORTANT: Fill in pertinent information on page 2 for future reference.

48 MODEL 2750 Job Specification Sheet JOB NO. *MODEL NO. WATER TEST CAPACITY PER UNIT MAX. PER REGENERATION MINERAL TANK SIZE DIA. HEIGHT BRINE TANK SIZE & SALT SETTING PER REGENERATION: * 2750 CONTROL VALVE SPECIFICATIONS 1. Type of Timer (see pages 16, 17, & 18) A. 7 day or 12 day B. * 310 to 5,2700 gallon meter or * 1,550 to 26,350 gallon meter * Other C. Meter Wiring Package 1) System #4-1 tank; 1 meter; immediate or delayed regeneration 2) System #5-2 tanks; 2 meters; interlock 3) System #6-2 tanks; 1 meter; series regeneration 4) System #7-2 tanks; 1 meter; alternator 2. Timer Program Settings (see pages 18 and 19) A. Backwash min. B. Brine & Slow Rinse min. C. Rapid Rinse min. D. Brine Tank Refill min. 3. Drain Line Flow Controller gpm 4. Brine Line Flow Controller gpm 5. Injector Size # 6. Service Valve Operation Units (SVO) Size of Service Valve Page 2 Printed in U.S.A.

49 MODEL 2750 General Commercial Pre-Installation Check List WATER PRESSURE: A minimum of 25 pounds of water pressure is required for regeneration valve to operate effectively. ELECTRICAL FACILITIES: A continuous 110 volt, 60 Hertz current supply is required. Make certain the current supply is always hot and cannot be turned off with another switch. (Other voltages available.) EXISTING PLUMBING: Condition of existing plumbing should be free from lime and iron buildup. Piping that is built up heavily with lime and/or iron should be replaced. If piping is clogged with iron, a separate iron filter unit should be installed ahead of the water softener. LOCATION OF SOFTENER AND DRAIN: The softener should be located close to a drain. BY-PASS VALVES: Always provide for the installation of a by-pass valve. CAUTION: Water pressure is not to exceed 120 p.s.i., water temperature is not to exceed 100 F, and the unit cannot be subjected to freezing conditions. INSTALLATION INSTRUCTIONS 1. Place the softener tank where you want to install the unit making sure the unit is level and on a firm base. (Maximum 4 feet apart for twin units.) 2. All plumbing should be done in accordance with local plumbing codes. The pipe size for the drain line should be the same size as the drain line flow control female connection. Water meters are to be installed on soft water outlets. Twin units with (1) one meter shall be installed on common soft water outlet of units. 3. Solder joints near the drain must be done prior to connecting the Drain Line Flow Control filling. Leave at least 6 between the DLFC and solder joints when soldering when the pipes are connected on the DLFC. Failure to do this could cause interior damage to the DLFC. 4. Teflon tape is the only sealant to be used on the drain fitting. The drain from twin units may be run through a common line. 5. Make sure that the floor is clean beneath the salt storage tank and that it is level. 6. Place approximately 1 of water above the grid plate (if used) in your salt tank. Salt may be placed in the unit at this time. 7. On units with a by-pass, place in by-pass position. Turn on the main water supply. Open a cold soft water tap nearby and let run a few minutes or until the system is free from foreign material (usually solder) that may have resulted from the installation. 8. Place the by-pass in service position. 9. Manually index the softener control into service position and let water flow into the mineral tank. When water flow stops, open a cold water tap nearby and let run until air pressure is relieved. 10. Electrical: All electrical connections must be connected according to codes. Use electrical conduit if applicable. Remote meter systems and Twin meter system wiring diagrams are on page 22. Plug into power supply. Printed in U.S.A. Page 3

50 MODEL 2750 UPFLOW Water Conditioners Flow Diagrams Standard Upflow Cams 19887/ SERVICE POSITION Hard water enters unit at valve inlet and flows down thru the mineral in the mineral tank. Conditioned water enters center tube thru the bottom distributor then flows up thru the center tube around the piston and out the top outlet of the valve. 2 BRINE POSITION 3 SLOW RINSE POSITION Hard water enters unit at valve inlet - flows up into injector housing and down thru nozzle and orifice to draw brine from the brine tank - brine flows down the center tube thru bottom of tank, up thru mineral to top of tank, around piston and out thru the drain line. Hard water enters unit at valve inlet - flows up into injector housing and down thru nozzle and orifice - around the piston - down thru center tube thru bottom distributor - flows up thru mineral - around piston and out thru drain line. Page 4 Printed in U.S.A.

51 4 BACK WASH POSITION Hard water enters unit at valve inlet - flows thru piston - down center tube - thru bottom distributor and up thru the mineral - around the piston and out the drain line. 5 RAPID RINSE 6 BRINE TANK FILL POSITION Hard water flows directly from inlet down thru mineral into center tube bottom distributor and up thru center tube - around piston and out thru the drain line. Hard water enters unit at valve inlet - flows up thru the injector housing- thru the brine valve to fill the brine tank. Page 5 Printed in U.S.A.

52 MODEL 2750 UPFLOW Control Drive Assembly (See opposite page for parts list) Page 6 Printed in U.S.A.

53 MODEL 2750 UPFLOW Control Drive Assembly Parts List Item No. Quantity Part No. Description Back Plate Back Plate - SVO (not shown) Timer Day Day Meter Power Cord Strain Relief Wire Harness Screw - Motor Mounting Not Assigned Not Assigned Bracket - Motor Mounting Screw - Drive Mounting Insulator Switch Connecting Link Pin Retaining Ring Connecting Link Drive Cam - Variable Brining (not shown) Drive Cam - Std. Upflow Roll Pin Drive Bearing Screw - Switch Mounting Motor Bracket - Brine Valve Side Brine Valve Cam - Variable Brining (not shown) Brine Valve Cam - Std. Upflow Meter Cable Guide Assembly Meter Cable Assembly Screw - Timer Mounting (not shown) Screw (not shown) Spacer, Cover (not shown) Cover, 1 Piece, Black (not shown) Screw, Cover (not shown) Printed in U.S.A. Page 7

54 MODEL 2750 UPFLOW Control Valve with 1700 Injector (See opposite page for parts list) Page 8 Printed in U.S.A.

55 MODEL 2750 UPFLOW Control Valve with 1700 Injector Parts List Item No. No. Req d. Part No. Description Valve Body Seal Spacer Piston Piston Rod O Ring - End Plug Quad Ring - Piston Rod End Plug Assembly Injector Body Gasket Injector Throat Injector Body Injector Nozzle Injector Screen Injector Cover Gasket Air Disperser Injector (not shown) Screw- Injector Body Washer - Flow Control (specify size) Flow Control Housing O Ring Base O Ring Base Adapter Base 2-1/2-8 Thd O Ring-Top of Tank Spacer, Long, Red Screw - Valve Mounting Injector Body Injector Throat Injector Nozzle Injector Screen Screw - Injector Body End Spacer Adapter Regulator Adapter Regulator Gasket, Adapter Gasket, Adapter Body, Regulator Body, Regulator Stem, Regulator Stem, Regulator Seat, Regulator Diaphragm, Regulator Washer, Regulator Retainer, Regulator Spring, Regulator Spring, Regulator Cap, Regulator Page 9 Printed in U.S.A.

56 MODEL 2750 UPFLOW 1600 Series Brine System Assembly PARTS LIST Item No. Quantity Part No. Description Elbow-1/4 Pipe Thd. to 3/8 Tube Brine Line Screen Insert Sleeve 3/8 Tube) Fitting Nut (3/8 Tube) Derlin Sleeve (3/8 Tube) Brine Valve Tube #500 Air Check Assembly #500 Air Check Assembly, Hot Water Elbow-3/8 Tube to 3/8 Tube Not Supplied Brine Line Tube (3/8 Flexible Tube) Retaining Ring Stem Guide Not Assigned Not Assigned Brine Valve Spring Quad Ring Brine Valve Body Brine Valve Stem Brine Valve Seat O Ring BLFC.25 GPM BLFC.50 GPM BLFC 1.0 GPM Page 10 Printed in U.S.A.

57 MODEL 2750 UPFLOW 1700 Series Brine System PARTS LIST Item No. No. Req d. Part No. Description End Plug O Ring - End Plug Washer Flow Control (specify size) Flow Control Retainer Piston Seals Spacer Brine Valve Piston Brine Valve Stem Brine Valve Body Quad Ring - Brine Stem Spring-Brine Valve Retaining Ring Stem Guide Insert Nut & Sleeve Elbow Brine Tube Reducer Coupling, 1/2 NPT to 3/8 NPT #900 Air Check Assembly #900 Air Check Assembly, Hot Water Nut Sleeve Printed in U.S.A. Page 11

58 MODEL 2750 ECONOMINDER Timer Assembly (See opposite page for parts list) Page 12 Printed in U.S.A.

59 MODEL 2750 ECONOMINDER Timer Assembly Parts List Item No. No. Req d. Part No. Description Timer Housing Cycle Actuator Arm Hour Gear Assembly, 12 Midnight Hour Gear Assembly, 2 a.m Knob Screw - Timer Knob and Motor Mtg. Plate Button Decal Skipper Wheel Assembly - 12 Day Skipper Wheel Assembly - 7 Day Regeneration Pointer Spring Clip Spring - Skipper Wheel Detent Ball - 1/4 in. Dia. Skipper Wheel Spring - Main Gear Detent Main Drive Gear Program Wheel Roll Pin Idler Shaft Spring - Idler Idler Gear Drive Gear Motor Mounting Plate Motor - 120V., 60 Hz Motor - 24V., 60 Hz Screw - Motor Mounting Screw - Timer Hinge & Ground Wire Hinge Bracket Insulator Switch Switch Screw - Switch Mounting Decal - Time of Day Decal - Instructions Skipper Wheel Ring Ball 1/4 in. Dia. Main Gear Not Shown Harness Not Shown Wire Connector Not Shown Ground Wire Printed in U.S.A. Page 13

60 MODEL 2750 ECONOMINDER 1 Commercial Demand Regeneration Control Timer Settings Typical Programming Procedure Calculate the gallon capacity of the system, subtract the necessary reserve requirement and set the appropriate gallons available opposite the small white dot on the program wheel gear. Note, drawing shows 10,000 gallon setting. The capacity (gallons) arrow denotes remaining gallons exclusive of calculated reserve. How To Set The Time Of Day: Press and hold the red button in to disengage the drive gear. Turn the large gear until the actual time of day is opposite the time of day pointer Release the red button to again engage the drive gear. How To Manually Regenerate Your Water Conditioner At Any Time: Turn the manual regeneration knob clockwise. This slight movement of the manual regeneration knob engages the program wheel and starts the regeneration program. The black center knob will make one revolution in the following approximately three hours and stop in the position shown in the drawing. Even though it takes three hours for this center knob to complete one revolution, the regeneration cycle of your unit might be set for only one half of this time. In any event, conditioned water may be drawn after rinse water stops flowing from the water conditioner drain line. Immediate Regeneration Timers: These timers do not have a 24 hour gear. Setting the gallons on the program wheel and manual regeneration procedure are the same as previous instructions. * Immediate regeneration timers do not have 24 hour gear. No time of day can be set. Page 14 Printed in U.S.A.

61 MODEL 3200 TIMER Timer Setting Procedure How To Set Days On Which Water Conditioner Is To Regenerate: Rotate the skipper wheel until the number 1 is at the red pointer. Set the days that regeneration is to occur by sliding tabs on the skipper wheel outward to expose trip fingers. Each tab is one day. Finger at red pointer is tonight. Moving clockwise from the red pointer, extend or retract fingers to obtain the desired regeneration schedule. How To Set The Time Of Day: Press and hold the red button in to disengage the drive gear. Turn the large gear until the actual time of day is at the time of day pointer. Release the red button to again engage the drive gear. How To Manually Regenerate Your Water Conditioner At Any Time: Turn the manual regeneration knob clockwise. This slight movement of the manual regeneration knob engages the program wheel and starts the regeneration program. The black center knob will make one revolution in the following approximately three hours and stop in the position shown in the drawing. Even though it takes three hours for this center knob to complete one revolution, the regeneration cycle of your unit might be set for only one half of this time. In any event, conditioned water may be drawn after rinse water stops flowing from the water conditioner drain line. SERVICE POSITION INDICATOR RED TIME SET BUTTON 24 HR. GEAR MANUAL REGENERATION KNOB SKIPPER WHEEL (SHOWS EVERY OTHER DAY REGENERATION) RED POINTER How to Adjust Regeneration Time: 1. Disconnect the power source. 2. Locate the three screws behind the manual regeneration knob by pushing the red button in and rotating the 24 hour dial until each screw appears in the cut out portion of the manual regeneration knob. 3. Loosen each screw slightly to release the pressure on the time plate from the 24 hour gear. 4. Locate the regeneration time pointer on the inside of the 24 hour dial in the cut out. 5. Turn the time plate so the desired regeneration time aligns next to the raised arrow. 6. Push the red button in and rotate the 24 hour dial. Tighten each of the three screws. 7. Push the red button and locate the pointer one more time to ensure the desired regeneration time is correct. 8. Reset the time of day and restore power to the unit ADJUSTABLE REGENERATION TIMER IMPORTANT! SALT LEVEL MUST ALWAYS BE ABOVE WATER LEVEL IN BRINE TANK. Page 15 Printed in U.S.A.

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