Technical Manual. Models: Standard Softeners High Efficiency Softeners Combination Softeners S150 S250 S250 OD S350 S550 S650 S650 OD Q850 Q850 OD

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1 Technical Manual Models: Standard Softeners High Efficiency Softeners Combination Softeners S150 S250 S250 OD S350 S550 S650 S650 OD Q850 Q850 OD

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3 TABLE OF CONTENTS About this Manual... 5 Series Overview... 5 System Data Sheets... 6 S S S250 OD... 8 S S S S650 OD S S850 OD Mach 10" Prefilter Mach 16" Prefilter Setting Up Your System AccuDial Selection Chart Salt Dosage Set-up Charts Manual Regeneration Detailed Operation / Function Level 1 Operation Flow Nozzle Meter Gearing Regeneration Pawls Jet Regeneration Control Disc Actuator Indicator AccuDial Use Meter Lower Valving Section Level Media Tank Resin Upper / Lower Distributors Riser Tube Brine Tank Brine Valve Valve Assembly Accudial Assembly Regeneration Sequence Alternating, Downflow Regeneration Sequence Altenating, Upflow Regeneration Sequence Overdrive, Downflow Regeneration Sequence Overdrive, Upflow Regeneration Sequence System Components In / Out Adapters Accessories MACH SuperKit Components Troubleshooting Ten Steps to Determine the Problem Hard Water... 49

4 Frequent Regeneration Unit Stuck in Cycle Run to Drain Salty Water High Salt Use Equipment Noise Iron/Manganese Bleed-through Taste, Color, and Odor Pressure Loss Leaks Parts Standard Units Level One Assembly Gearing Stacks Level Two and Three Assemblies Level Four Assembly Level Five Assembly Bases, Tanks, and Tubes High Efficiency Units Level One Assembly Gearing Stacks Level Two and Three Assemblies Level Four Assembly Level Five Assembly Bases, Tanks, and Tubes Combination Systems Level One Assembly Gearing Stacks Level Two and Three Assemblies Level Four Assembly Level Five Assembly Bases and Conecting Pipes Tanks and Tubes Brine Drums x 35 Brine Drum Assembly x 40 Brine Drum Assembly x 16 x 20 Brine Drum Assembly x 40 Brine Drum Assembly K-Spray Brine Drum Assembly... 85

5 About this Manual This manual provides additional technical information regarding the Kinetico Premier Series softeners. This additional technical information gives guidance for the advanced service and set-up of these products. Series Overview Kinetico Premier Series water softeners are the ultimate water conditioning solution. Knowing that water and electricity don t mix, it just makes sense (and is brilliant) that these systems operate without the use of electricity. Engineered to tackle your tough water challenges, Premier Series water softeners work more efficiently and reliably without electrical components or computers that need to be set, adjusted, repaired or replaced. AccuDial Our patent-pending AccuDial feature allows more precise calibration of the system to your home s specific water conditions for optimum efficiency, saving on operational costs and eliminating waste. In essence, it s like having a water softener that s custom-fit for your home. Automatic, Metered Regenerations Designed with today s demanding households and larger plumbing in mind, Premier Series softeners deliver generous flow rates without forfeiting water softness. And the multiple tank system design assures you have around-the-clock soft water, even during the regeneration (cleaning) process. One tank is always in service while the other tank is either on standby or regenerating. Premier Series systems regenerate at any time of the day or night to ensure you will always have a supply of soft water. Single-tank systems simply can t offer this. So if you have a house full of guests or are running multiple loads of laundry, you ll never run out of soft water. And if you re away from home, the system stays ready without wasting water or salt. Mach Accessories To make your installation complete, the Premier Series has a large array of snap-in accessories. From a full flow multifunction by-pass valve to various plumbing adapters and filter housings, Kinetico s Mach accessories are design as the perfect complement to the Premier product line. Series Range Nine models of the Premier are available: S150 S250 S250 OD S350 S550 S650 S650 OD Q850 Q850 OD Tank Size 7x35 8x40 8x40 10x54 13x54 8x17 8x17 8x17/8x17 8x17/8x17 Flow Rate 9 gpm 11.5 gpm 20.5 gpm 12 gpm 16 gpm 6 gpm 11 gpm 6 gpm 11 gpm Resin Type High Capacity High Capacity High Capacity High Capacity High Capacity Fine Mesh Fine Mesh Fine Mesh Fine Mesh Maximum Hardness 62 gpg 88 gpg 52 gpg 156 gpg 242 gpg 52 gpg 50 gpg 46 gpg 44 gpg Brine Tank 18x35 18x35 18x35 18x35 24x40 16x20 16x20 18x35 16x20 Series Overview (5)

6 System Data Sheets Model S150 Design Specifications Flow Range (15/30 psig / 1-2 Δ bar) 9 15 gpm 34 Lpm Flow Configuration Alternating Pressure Range psi Dynamic Pressure bar Dynamic Pressure Temperature Range o F 2 50 o C ph Range 5 10 SU Free Chlorine Cl 2 (Max.) 2.0 mg/l Hardness as CaCO 3 (Max.) 62 gpg 1,057 mg/l 2.5 / 63.5 mm System Components Media Vessel (Qty. 2) 7 x mm x 889 mm Media Vessel Construction Wrapped Polyethylene Empty Bed Volume 0.70 cubic feet 19.8 liters Media Type Non-Solvent Cation Resin Media Volume 0.47 cubic feet 13.3 liters Total Bed Depth mm Free Board mm Riser Tube 1 ABS Upper Distributor Slots, ABS Basket 0.36 mm Slots, ABS Basket Lower Distributor Slots, ABS Basket 0.36 mm Slots, ABS Basket Under bedding None Regeneration Control Non-electric Use Meter Regeneration Type Countercurrent Meter Type (Polypropylene Turbine) gpm Lpm Connections Inlet / Outlet Connections Drain Connection Brine Line Connection Power Custom E-clip Adapter 0.5 Tube Tube None 41 / 1,041 mm System Part Numbers Premier S150, 18 x 35 brine drum Premier S150, no brine drum Premier S150, no brine drum, no resin Dimensions and Weight Height 41 in. 1,041 mm Width 15 in. 381 mm Depth 7 in. 178 mm Shipping Weight 105 lbs kg Operating Weight 140 lbs. 64 kg Regeneration Specifications Regeneration Volume 29 gallons 110 liters Regeneration Time 40 minutes Backwash Flow Control 1.40 gpm 5.3 Lpm Brine Refill Flow Control 0.40 gpm 1.5 Lpm 15 / 381 mm 7 / 178 mm Brine Tank Options Tank Description 12 x 16 x x 40 K Spray 18 x 35 Brine Tank Part Number B 9763A 7938 Tank Height cm cm cm cm Tank Footprint 12 x x 41 cm 12 DIA 30 cm DIA 18 DIA 46 cm DIA 18 DIA 46 cm DIA Material HDPE HDPE HDPE HDPE Salt Capacity 50 lbs 23 kg 100 lbs 45 kg 200 lbs 91 kg 250 lbs 114 kg Salt Setting Capacity Efficiency Dosing **1.8 lbs. **0.82 kg 7,491 grains 485 grams 4,161 gr./lb. 591 grams/kg 3.8 lbs./ft kg/l 2.4 lbs. 1.1 kg 8,900 grains 576 grams 3,708 gr./lb. 524 grams/kg 5.1 lbs./ft kg/l **2.7 lbs. **1.2 kg 9,600 grains 622 grams 3,556 gr./lb. 518 grams/kg 5.7 lbs./ft kg/l 3.0 lbs. 1.4 kg 10,500 grains 680 grams 3,500 gr./lb. 486 grams/kg 6.4 lbs./ft kg/l **Settings certified by WQA System Data Sheets (6)

7 Model S250 Design Specifications Flow Range (15/30 psig / 1-2 Δ bar) gpm Lpm Flow Configuration Alternating Pressure Range psi Dynamic Pressure bar Dynamic Pressure Temperature Range o F 2 50 o C ph Range 5 10 SU Free Chlorine Cl 2 (Max.) 2.0 mg/l Hardness as CaCO 3 (Max.) 88 gpg 1,498 mg/l 2.5 / 63.5 mm System Components Media Vessel (Qty. 2) 8 x mm x 1,016 mm Media Vessel Construction Wrapped Polyethylene Empty Bed Volume 1.04 cubic feet 29.5 liters Media Type Non-Solvent Cation Resin Media Volume 0.70 cubic feet 19.8 liters Total Bed Depth mm Free Board mm Riser Tube 1 ABS 25 mm ABS Upper Distributor Slots, ABS Basket 0.36 mm Slots, ABS Basket Lower Distributor Slots, ABS Basket 0.36 mm Slots, ABS Basket Under bedding None Regeneration Control Non-electric Use Meter Regeneration Type Countercurrent Meter Type (Polypropylene Turbine) gpm Lpm Connections Inlet / Outlet Connections Drain Connection Brine Line Connection Power Custom E-clip Adapter 0.5 Tube Tube None 46 / 1,168 mm System Part Numbers Premier S250, 18 x 35 brine drum Premier S250, no brine drum Premier S250, no brine drum, no resin Dimensions and Weight Height 46 in. 1,168 mm Width 17 in. 432 mm Depth 8 in. 203 mm Shipping Weight 140 lbs. 64 kg Operating Weight 200 lbs. 91 kg Regeneration Specifications Regeneration Volume 35 gallons 132 liters Regeneration Time 45 minutes Backwash Flow Control 2.00 gpm 7.6 Lpm Brine Refill Flow Control 0.40 gpm 1.5 Lpm 17 / 432 mm 8 / 203 mm Brine Tank Options Tank Description 12 x 40 K Spray 18 x 35 Brine Tank Part Number 1479B 9763A 7938 Tank Height cm cm cm Tank Footprint 12 DIA 30 cm DIA 18 DIA 46 cm DIA 18 DIA 46 cm DIA Material HDPE HDPE HDPE Salt Capacity 100 lbs 45 kg 200 lbs 91 kg 250 lbs 114 kg Sallt Setting Capacity Efficiency Dosing **2.7 lbs. **1.2 kg 11,792 grains 764 grams 4,368 gr./lb. 637 grams/kg 3.9 lbs./ft kg/l 3.6 lbs. 1.6 kg 14,627 grains 947 grams 4,063 gr./lb. 580 grams/kg 5.1 lbs./ft kg/l **4.0 lbs. **1.8 kg 14,196 grains 920 grams 3,549 gr./lb. 511 grams/kg 5.7 lbs./ft kg/l 4.4 lbs. 2.0 kg 16,630 grains 1,076 grams 3,780 gr./lb. 539 grams/kg 6.3 lbs./ft kg/l **Settings certified by WQA System Data Sheets (7)

8 Model S250 OD Design Specifications Flow Range (15/30 psig / 1-2 Δ bar) gpm Lpm Flow Configuration Overdrive Pressure Range psi Dynamic Pressure bar Dynamic Pressure Temperature Range o F 2 50 o C ph Range 5 10 SU Free Chlorine Cl 2 (Max.) 2.0 mg/l Hardness as CaCO 3 (Max.) 52 gpg 890 mg/l 2.5 / 63.5 mm System Components Media Vessel (Qty. 2) 8 x mm x 1,016 mm Media Vessel Construction Wrapped Polyethylene Empty Bed Volume 1.04 cubic feet 29.5 liters Media Type Non-Solvent Cation Resin Media Volume 0.70 cubic feet 19.8 liters Total Bed Depth mm Free Board mm Riser Tube 1 ABS 25 mm ABS Upper Distributor Slots, ABS Basket 0.36 mm Slots, ABS Basket Lower Distributor Slots, ABS Basket 0.36 mm Slots, ABS Basket Under bedding None Regeneration Control Non-electric Use Meter Regeneration Type Countercurrent Meter Type (Polypropylene Turbine) gpm Lpm Connections Inlet / Outlet Connections Drain Connection Brine Line Connection Power Custom E-clip Adapter 0.5 Tube Tube None 46 / 1,168 mm System Part Numbers Premier S250 OD, 18 x 35 brine drum Premier S250 OD, no brine drum Premier S250 OD, no brine drum, no resin Dimensions and Weight Height 46 in. 1,168 mm Width 17 in. 432 mm Depth 8 in. 203 mm Shipping Weight 140 lbs. 64 kg Operating Weight 200 lbs. 91 kg Regeneration Specifications Regeneration Volume 35 gallons 132 liters Regeneration Time 45 minutes Backwash Flow Control 2.00 gpm 7.6 Lpm Brine Refill Flow Control 0.40 gpm 1.5 Lpm 17 / 432 mm 8 / 203 mm Brine Tank Options Tank Description 12 x 40 K Spray 18 x 35 Brine Tank Part Number 1479B 9763A 7938 Tank Height cm cm cm Tank Footprint 12 DIA 30 cm DIA 18 DIA 46 cm DIA 18 DIA 46 cm DIA Material HDPE HDPE HDPE Salt Capacity 100 lbs 45 kg 200 lbs 91 kg 250 lbs 114 kg Salt Setting Capacity Efficiency Dosing **2.7 lbs. **1.2 kg 11,792 grains 764 grams 4,368 gr./lb. 637 grams/kg 3.8 lbs./ft lbs./ft 3 **4.0 lbs. **1.8 kg 14,196 grains 920 grams 3,549 gr./lb. 511 grams/kg 5.1 lbs./ft lbs./ft lbs. 2.0 kg 16,630 grains 1,076 grams 3,780 gr./lb. 539 grams/kg 5.7 lbs./ft lbs./ft 3 **Settings certified by WQA System Data Sheets (8)

9 Model S350 Design Specifications Flow Range (15/30 psig / 1-2 Δ bar) gpm Lpm Flow Configuration Alternating Pressure Range psi Dynamic Pressure bar Dynamic Pressure Temperature Range o F 2 50 o C ph Range 5 10 SU Free Chlorine Cl 2 (Max.) 2.0 mg/l Hardness as CaCO 3 (Max.) 156 gpg 2,667 mg/l 2.5 / 63.5 mm System Components Media Vessel (Qty. 2) 10 x mm x 1,372 mm Media Vessel Construction Wrapped Polyethylene Empty Bed Volume 2.19 cubic feet 62 liters Media Type Non-Solvent Cation Resin Media Volume 1.5 cubic feet 42 liters Total Bed Depth mm Free Board mm Riser Tube 1 ABS 25 mm ABS Upper Distributor Slots, ABS Basket 0.36 mm Slots, ABS Basket Lower Distributor Slots, ABS Basket 0.36 mm Slots, ABS Basket Under bedding None Regeneration Control Non-electric Use Meter Regeneration Type Countercurrent Meter Type (Polypropylene Turbine) gpm Lpm Connections Inlet / Outlet Connections Drain Connection Brine Line Connection Power Custom E-clip Adapter 0.5 Tube Tube None 60 / 1,524mm System Part Numbers Premier S350, 18 x 35 brine drum Premier S350, no brine drum Premier S350, no brine drum, no resin Dimensions and Weight Height 60 in. 1,524 mm Width 21 in. 533 mm Depth 10 in. 254 mm Shipping Weight 175 lbs. 79 kg Operating Weight 350 lbs. 159 kg Regeneration Specifications Regeneration Volume 102 gallons 386 liters Regeneration Time 90 minutes Backwash Flow Control 3.00 gpm 11.3 Lpm Brine Refill Flow Control 0.70 gpm 2.7 Lpm 21 / 533 mm 10 / 254mm mm Brine Tank Options Tank Description 18 x 35 Brine Tank Part Number 7938 Tank Height cm Tank Footprint 18 DIA 46 cm DIA Material HDPE Salt Capacity 250 lbs 114 kg Salt Setting Capacity Efficiency Dosing **5.5 lbs. **2.5 kg 24,626 1,596 grams 4,477 gr./lb lbs./ft kg/l 7.5 lbs. 3.4 kg 30,843 grains 1,996 grams 4,112 gr./lb. grams/kg lbs./ft kg/l **10.0 lbs. **4.5 kg 38,308 grains 2,482 grams 3,830 gr./lb. grams/kg lbs./ft kg/l 15.0 lbs. 6.8 kg 42,611 grains 2,758 grams 2,840 gr./lb. grams/kg lbs./ft kg/l **Settings certified by WQA grains grams/kg System Data Sheets (9)

10 Model S550 Design Specifications Flow Range (15/30 psig / 1-2 Δ bar) gpm Lpm Flow Configuration Alternating Pressure Range psi Dynamic Pressure bar Dynamic Pressure Temperature Range o F 2 50 o C ph Range 5 10 SU Free Chlorine Cl 2 (Max.) 2.0 mg/l Hardness as CaCO 3 (Max.) 242 gpg 4,133 mg/l 2.5 / 63.5 mm System Components Media Vessel (Qty. 2) 13 x mm x 1,372 mm Media Vessel Construction Wrapped Polyethylene Empty Bed Volume 3.68 cubic feet 104 liters Media Type Non-Solvent Cation Resin Media Volume 2.25 cubic feet 64 liters Total Bed Depth mm Free Board mm Riser Tube 1 ABS 25 mm ABS Upper Distributor Slots, ABS Basket 0.36 mm Slots, ABS Basket Lower Distributor Slots, ABS Basket 0.36 mm Slots, ABS Basket Under bedding 0.25 ft 3 1 / 4 x 1 / 8 Gravel None Regeneration Control Non-electric Use Meter Regeneration Type Countercurrent Meter Type (Polypropylene Turbine) gpm Lpm Connections Inlet / Outlet Connections Drain Connection Brine Line Connection Power Custom E-clip Adapter Tube Tube None 60 / 11,524 mm System Part Numbers Premier S550, 24 x 40 brine drum Premier S550, no brine drum Premier S550, resin on the side, no brine drum Dimensions and Weight Height 60 in. 1,524 mm Width 27 in. 686 mm Depth 13 in. 330 mm Shipping Weight 300 lbs. 136 kg Operating Weight 450 lbs. 204 kg Regeneration Specifications Regeneration Volume 142 gallons 538 liters Regeneration Time 90 minutes Backwash Flow Control 5.00 gpm 18.9 Lpm Brine Refill Flow Control 0.70 gpm 2.7 Lpm 27 / 686 mm 13 / 330 mm Brine Tank Options Tank Description 24 x 40 Brine Tank Part Number Tank Height cm Tank Footprint 24 DIA 61 cm DIA Material HDPE Salt Capacity 500 lbs 227 kg Salt Setting Capacity Efficiency Dosing **15.0 lbs. **6.8 kg 58,548 grains 3,794 grams 3,903 gr./lb lbs./ft kg/l **30.0 lbs. **13.6 kg 74,032 grains 4,797 grams 2,468 gr./lb. grams/kg lbs./ft kg/l **Settings certified by WQA grams/kg System Data Sheets (10)

11 Model S650 Design Specifications Flow Range (15/30 psig / 1-2 Δ bar) gpm Lpm Flow Configuration Alternating Pressure Range psi Dynamic Pressure bar Dynamic Pressure Temperature Range o F 2 50 o C ph Range 5 10 SU Free Chlorine Cl 2 (Max.) 1.0 mg/l Hardness as CaCO 3 (Max.) 52 gpg 889 mg/l 2.5 / 63.5 mm System Components Media Vessel (Qty. 2) 8 x mm x 432 mm Media Vessel Construction Fiberglass Wrapped Engineered Plastic Empty Bed Volume 0.40 cubic feet 11 liters Media Type Fine Mesh Cation Resin Media Volume 0.40 cubic feet 11 liters Total Bed Depth Packed Free Board None Riser Tube 1 ABS 25 mm ABS Upper Distributor Slots, 0.23 mm Slots, Engineered Plastic Basket Engineered Plastic Basket Lower Distributor Slots, 0.23 mm Slots, Stainless Steel Flat Plate Stainless Steel Flat Plate Under bedding None Regeneration Control Non-electric Use Meter Regeneration Type Countercurrent Meter Type (Polypropylene Turbine) gpm Lpm Connections Inlet / Outlet Connections Drain Connection Brine Line Connection Power Custom E-clip Adapter 0.5 Tube Tube None System Part Numbers Premier S650, 16 x 20 brine tank Premier S650, no brine tank Dimensions and Weight Height 23 in. 584 mm Width 17 in. 432 mm Depth 8 in. 203 mm Shipping Weight 90 lbs. 41 kg Operating Weight 120 lbs. 54 kg Regeneration Specifications Regeneration Volume 7 gallons 26.5 liters Regeneration Time 11 minutes Backwash Flow Control 1.00 gpm 5.3 Lpm Brine Refill Flow Control 0.40 gpm 1.5 Lpm 17 / 432 mm 23 / 584 mm 8 / 203 mm Brine Tank Options Tank Description 12 x 16 x x 40 K Spray 18 x 35 Brine Tank Part Number B 9763A 7938 Tank Height cm cm cm cm Tank Footprint 12 x x 41 cm 12 DIA 30 cm DIA 18 DIA 46 cm DIA 18 DIA 46 cm DIA Material HDPE HDPE HDPE HDPE Salt Capacity 50 lbs 23 kg 100 lbs 45 kg 200 lbs 91 kg 250 lbs 113 kg Salt Setting Capacity Efficiency Dosing **1.0 lbs kg 5,377 grains 348 grams 5,377 gr./lb. 773 grams/kg 2.5 lbs./ft kg/l **Settings certified by WQA grams/kg System Data Sheets (11)

12 Model S650 OD Design Specifications Flow Range (15/30 psig / 1-2 Δ bar) gpm Lpm Flow Configuration Overdrive Pressure Range psi Dynamic Pressure bar Dynamic Pressure Temperature Range o F 2 50 o C ph Range 5 10 SU Free Chlorine Cl 2 (Max.) 1.0 mg/l Hardness as CaCO 3 (Max.) 50 gpg 855 mg/l 2.5 / 63.5 mm System Components Media Vessel (Qty. 2) 8 x mm x 432 mm Media Vessel Construction Fiberglass Wrapped Engineered Plastic Empty Bed Volume 0.40 cubic feet 11 liters Media Type Fine Mesh Cation Resin Media Volume 0.40 cubic feet 11 liters Total Bed Depth Packed Free Board None Riser Tube 1 ABS 25 mm ABS Upper Distributor Slots, 0.23 mm Slots, Engineered Plastic Basket Engineered Plastic Basket Lower Distributor Slots, 0.23 mm Slots, Stainless Steel Flat Plate Stainless Steel Flat Plate Under bedding None Regeneration Control Non-electric Use Meter Regeneration Type Countercurrent Meter Type (Polypropylene Turbine) gpm Lpm Connections Inlet / Outlet Connections Drain Connection Brine Line Connection Power Custom E-clip Adapter 0.5 Tube Tube None System Part Numbers Premier S650 OD, 12 x 16 x 20 brine tank Premier S650 OD, no brine tank Dimensions and Weight Height 23 in. 584 mm Width 17 in. 432 mm Depth 8 in. 203 mm Shipping Weight 90 lbs. 41 kg Operating Weight 120 lbs. 54 kg Regeneration Specifications Regeneration Volume 7 gallons 26.5 liters Regeneration Time 11 minutes Backwash Flow Control 1.40 gpm 5.3 Lpm Brine Refill Flow Control 0.40 gpm 1.5 Lpm 17 / 432 mm 23 / 584 mm 8 / 203 mm Brine Tank Options Tank Description 12 x 16 x x 40 K Spray 18 x 35 Brine Tank Part Number B 9763A 7938 Tank Height cm cm cm cm Tank Footprint 12 x x 41 cm 12 DIA 30 cm DIA 18 DIA 46 cm DIA 18 DIA 46 cm DIA Material HDPE HDPE HDPE HDPE Salt Capacity 50 lbs 23 kg 100 lbs 45 kg 200 lbs 91 kg 250 lbs 113 kg Salt Setting Capacity Efficiency Dosing **1.0 lbs kg 5,377 grains 348 grams 5,377 gr./lb. 773 grams/kg 2.5 lbs./ft kg/l **Settings certified by WQA grams/kg System Data Sheets (12)

13 Model Q850 Design Specifications Flow Range (15/30 psig / 1-2 Δ bar) gpm Lpm Flow Configuration Alternating Pressure Range psi Dynamic Pressure bar Dynamic Pressure Temperature Range o F 2 50 o C ph Range 5 10 SU Free Chlorine Cl 2 (Max.) 3.0 mg/l Hardness as CaCO 3 (Max.) 46 gpg 783 mg/l 2.5 / 63.5 mm System Components Upper Media Vessel (Qty. 2) 8 x mm x 432 mm Vessel Construction Fiberglass Wrapped Engineered Plastic Empty Bed Volume 0.40 cubic feet 11 liters Media Volume 0.40 cubic feet 11 liters Media Type Fine Mesh Cation Resin Lower Media Vessel (Qty. 2) 8 x mm x 432 mm Vessel Construction Engineered Plastic Engineered Plastic Empty Bed Volume 0.40 cubic feet 11 liters Media Volume 0.40 cubic feet 11 liters Media Type Acid Washed Carbon Riser Tube 1 ABS 25 mm ABS Upper Distributor Slots, 0.23 mm Slots, Engineered Plastic Basket Engineered Plastic Basket Lower Distributor Slots, 0.23 mm Slots, Stainless Steel Flat Plate Stainless Steel Flat Plate Regeneration Control Non-electric Use Meter Regeneration Type Countercurrent Meter Type (Polypropylene Turbine) gpm Lpm Connections Inlet / Outlet Connections Drain Connection Brine Line Connection Power Custom E-clip Adapter 0.5 Tube Tube None mm42 / 1,067 mm System Part Numbers Premier Q850, 16 x 20 brine tank Premier Q850, no brine tank Dimensions and Weight Height 42 in. 1,067 mm Width 17 in. 432 mm Depth 8 in. 203 mm Shipping Weight 160 lbs. 73 kg Operating Weight 200 lbs. 91 kg Regeneration Specifications Regeneration Volume 15 gallons 56 liters Regeneration Time 11 minutes Backwash Flow Control 3.50 gpm 13.5 Lpm Brine Refill Flow Control 0.40 gpm 1.5 Lpm mm17 / 432 mm 8 / 203 mm Brine Tank Options Tank Description 12 x 16 x 20 K Spray 18 x 35 Brine Tank Part Number A 7938 Tank Height cm cm cm Tank Footprint 12 x x 41 cm 18 DIA 46 cm DIA 18 DIA 46 cm DIA Material HDPE HDPE HDPE Salt Capacity 50 lbs 23 kg 200 lbs 91 kg 250 lbs 113 kg Salt Setting Capacity Efficiency Dosing **1.0 lbs kg 4,766 grains 309 grams 4,766 gr./lb. 687 grams/kg 2.5 lbs./ft kg/l **Settings certified by WQA grams/kg System Data Sheets (13)

14 Model Q850 OD Design Specifications Flow Range (15/30 psig / 1-2 Δ bar) gpm Lpm Flow Configuration Overdrive Pressure Range psi Dynamic Pressure bar Dynamic Pressure Temperature Range o F 2 50 o C ph Range 5 10 SU Free Chlorine Cl 2 (Max.) 3.0 mg/l Hardness as CaCO 3 (Max.) 44 gpg 759 mg/l 2.5 / 63.5 mm System Components Upper Media Vessel (Qty. 2) 8 x mm x 432 mm Vessel Construction Fiberglass Wrapped Engineered Plastic Empty Bed Volume 0.40 cubic feet 11 liters Media Volume 0.40 cubic feet 11 liters Media Type Fine Mesh Cation Resin Lower Media Vessel (Qty. 2) 8 x mm x 432 mm Vessel Construction Fiberglass Wrapped Engineered Plastic Engineered Plastic Empty Bed Volume 0.40 cubic feet 11 liters Media Volume 0.40 cubic feet 11 liters Media Type Acid Washed Carbon Riser Tube 1 ABS 25 mm ABS Upper Distributor Slots, 0.36 mm Slots, Engineered Plastic Basket Engineered Plastic Basket Lower Distributor Slots, 0.23 mm Slots, Stainless Steel Flat Plate Stainless Steel Flat Plate Regeneration Control Non-electric Use Meter Regeneration Type Countercurrent Meter Type (Polypropylene Turbine) gpm Lpm Connections Inlet / Outlet Connections Drain Connection Brine Line Connection Power Custom E-clip Adapter 0.5 Tube Tube None 42 / 1,067 System Part Numbers Premier Q850 OD, 16 x 20 brine tank Premier Q850 OD, no brine tank Dimensions and Weight Height 42 in. 1,067 mm Width 17 in. 432 mm Depth 8 in. 203 mm Shipping Weight 160 lbs. 73 kg Operating Weight 200 lbs. 91 kg Regeneration Specifications Regeneration Volume 13 gallons 49 liters Regeneration Time 11 minutes Backwash Flow Control 2.50 gpm 9.5 Lpm Brine Refill Flow Control 0.40 gpm 1.5 Lpm 17 / / 203 mm Brine Tank Options Tank Description 12 x 16 x 20 K Spray 18 x 35 Brine Tank Part Number A 7938 Tank Height cm cm cm Tank Footprint 12 x x 41 cm 18 DIA 46 cm DIA 18 DIA 46 cm DIA Material HDPE HDPE HDPE Salt Capacity 50 lbs 23 kg 200 lbs 91 kg 250 lbs 113 kg Salt Setting Capacity Efficiency Dosing **1.0 lbs. 0.5 kg 9,533 grains 309 grams 4,766 gr./lb. 618 grams/kg 2.5 lbs./ft kg/l **Settings certified by WQA grams/kg System Data Sheets (14)

15 Mach 10 Prefilter Design Specifications Inlet / Outlet Connection) Custom 1 ¼ Adapter and E-clip Head Adapter Material Noryl/Ultem Sump Material Noryl/Ultem Housing Diameter 7 ¼ Housing Height 12 ½ Cartridge Diameter 4 ½ Cartridge Height 9 ¾ Cartridge Rating 5/20 microns Maximum Pressure 125 psi Maximum Temperature 120 o F Part Numbers Mach 10 Prefilter (Noryl) 11825* Mach 10 Prefilter (Ultem) 14020* 5 Micron Reusable Cartridge 11827* 5 Micron Disposable Cartridge 12563* 20 Micron Reusable Cartridge 11828* 20 Micron Disposable Cartridge 12565* * Sold by case only Unit Profile Construction shall be Noryl or Ultem. The housing shall measure 12 ½ height by 7 ¼ outside diameter. Housing shall be rated to 125 psi and 120 o F Operating Profile Unit shall be equipped with a 5 or 20 micron nominal filter cartridge. Filter shall measure 4 ½ diameter x 9 ¾ length. System Data Sheets (15)

16 Mach 16 Prefilter Design Specifications Inlet / Outlet Connection) Custom 1 ¼ Adapter and E-clip Head Adapter Material Noryl Sump Material Noryl Housing Diameter 7 ¼ Housing Height 18 ½ Cartridge Diameter 4 ½ Cartridge Height 15 ¾ Cartridge Rating 5/20 microns Maximum Pressure 125 psi Maximum Temperature 120 o F Part Numbers Mach 16 Prefilter (Noryl) 11826* 5 Micron Reusable Cartridge 11829* 5 Micron Disposable Cartridge 12564* 20 Micron Reusable Cartridge 11830* 20 Micron Disposable Cartridge 12566* * Sold by case only Unit Profile Construction shall be Noryl. The housing shall measure 18 ½ height by 7 ¼ outside diameter. Housing shall be rated to 125 psi and 120 o F. Operating Profile Unit shall be equipped with a 5 or 20 micron nominal filter cartridge. Filter shall measure 4 ½ diameter x 15 ¾ length. System Data Sheets (16)

17 Setting Your System Premier Series Technical Manual 1) Test Your Water The first and most important step in setting you system is to start with a proper water test. At a minimum, water should be tested for hardness and iron. These two contaminants play a critical role in the operation of you softener. Hardness will be measure in gpg, mg/l or degrees hardness and iron will be measured in mg/l. When measuring iron, a total iron amount is needed, however, one should note whether the iron is in the ferrous (clear water) or ferric (precipitated) Iron in the ferrous form will be removed by iron exchange and will need to be included with your loading calculation (added iron to your hardness produces a compensated hardness number) to calculate your compensated hardness: a. Hardness in gpg + (3 x Iron in mg/l) = compensated hardness in gpg b. Hardness in mg/l + (51 x Iron in mg/l) = compensated hardness in mg/l c. Hardness in ppm + (51 x Iron in mg/l) = compensated hardness in ppm d. Hardness in ⁰dH + (3 x Iron in mg/l) = compensated hardness in ⁰dH e. Hardness in ⁰fH + (5 x Iron in mg/l) = compensated hardness in ⁰fH 2) Select Your Model Based on your hardness, the amount of water needed per day or the overall desired flow rate, select the appropriate Premier system. Standard systems can be used for any application. High Efficiency systems should be applied when the iron concentration is less than 1 mg/l. S150 S250 S250 OD S350 S550 S650 S650 OD Q850 Q850 OD Flow Rate 9 gpm 11.5 gpm 20.5 gpm 12 gpm 16 gpm 6 gpm 11 gpm 6 gpm 11 gpm Maximum Hardness 62 gpg 88 gpg 52 gpg 156 gpg 242 gpg 52 gpg 50 gpg 46 gpg 44 gpg Iron >1 mg/l < 1 mg/l 3) Select Your Brine Setting Based on your chosen model and compensated hardness calculation, use the selection chart to determine your desired brine setting. When iron is present over 1 mg/l, begin with the highest salt setting adjusting as desired and then use the AccuDial chart to find the most appropriate AccuDial setting. When iron is less than 1 mg/l, begin with the lowest salt dose. If an AccuDial setting that is an exact match for model, salt dose and compensated hardness is shown on the AccuDial chart, the selection process is complete. If no exact match is found, move to the next highest salt setting, continuing to increase the salt dosing until a matching setting is found. In situations where no exact match is shown, use the closest AccuDial setting at any salt dosage where the setting is greater than the calculated compensated hardness. Refer to pages for AccuDial chart. 4) Set AccuDial a. Unlock AccuDial Manually initiate a regeneration until the AccuDial is in the home position. This is identified by the AccuDial arrow at the 6 o'clock position on the valve. b. Select Setting Per Chart Determine AccuDial setting from chart: find your unit, read across to hardness, then to top for the setting. For applications containing iron, use the highest (certified where applicable) salt dosage. c. Set AccuDial Adjust AccuDial setting by pushing and rotating adjustment knob. d. Confirm Setting Set the arrow to the desired position. Arrow points to the center of the box for whole settings, for 1/2 settings, arrow points to the line between boxes. e. Release AccuDial Adjuster Release adjuster, making sure knob returns to an up position f. Notes: NEVER set AccuDial with the arrow aligned anywhere in the black section of the meter disc. The softener will not meter properly. On the AccuDial chart, settings shown in columns with a black-shaded header will yield a regeneration interval below 200 gallons and should be used in very low water-usage applications ( 2- person households). Settings shown in columns with a gray-shaded header will create a regeneration interval less than 300 gallons and should be used in low water-usage applications ( 4- person households). Manual Regeneration Push & Twist Release Adjuster Home Arrow Position Setting 8.5 Setting Your System (17)

18 AccuDial Selection Chart Premier Series Technical Manual Setting (gallons) S150 Compensated Hardness** 1.8* * S * * S * * S * S * S650 OD 1.0* Q * Q850 OD 1.0* Setting (gallons) S250 Compensated Hardness** 2.7* * * Regeneration setting tested by WQA to NSF ANSI standard 44 * * Compensated hardness in gpg = Hardness + (3 x Fe in mg/l) Setting Your System (18)

19 Compensated Hardness** Compensated Hardness** Comp ensat ed Hardn - ess** Setting Your System (19)

20 5) Select Your Brine Tank Based on your selected salt dose, use either a standard brine tank, or an optional tank. The selection of your brine tank may be depend on the space available for the installation, or the desired amount of stored salt, which will impact the frequency of adding more salt. Brine Tank Size Capacity x lbs. X X X X X X X X X X X 12 x 16 x lbs. X X X X X X X 18 x lbs. X X X X X X X X X X X X X X X X X X X X 18 X 35 K Spray 200 lbs. X X X 24 x lbs. X X X X X X = dosage available 6) Adjust Your Salt Dose There are two components to setting your salt dose, the adjuster tube and the float cup. To create the proper salt dosage, both adjuster tube and float cup need to be set. In some brining systems, no adjuster tube may be used. a. Adjuster Tube The Adjuster Tube is set by cutting and removing tabs on both sides of the tube. Using a pocket-knife, cut across each tab horizontally, following the channel in the plastic, and break off each tab individually until the proper setting is reached. The remaining number or letter imprinted on the tab determines the correct setting. The drawing at right shows an Adjuster Tube at setting "M". b. Float Cup The Float Cup is set by adjusting its height above the bottom of the Brine Valve Assembly. If a standard setting is used (S1-S5), then align the top of the float cup to the standard setting. Where a standard setting is not adequate, the actual Float Cup height must be measured and set according to the specified height. Unset M c. K-Spray The Float Cup is set by adjusting its height above the bottom of the shut-off Valve Assembly to the top of the float. s5 s4 s3 s2 s1 Float Cup Setting K Spray Float Cup Setting Setting Your System (20)

21 Salt Dosage Set-up Charts Premier Series Technical Manual 12x16x20 (w grid) Adjuster Tube A B C D E Float Cup x16x20 (w/o grid) Adjuster Tube L L L N N N N Float Cup x40 (w grid) Adjuster Tube A E F H J L M N N K M N N N N Float Cup s s2 s2 s2 s2 s s2 s2 s s4 s4 s4 s x40 (w/o grid) Adjuster Tube N N N N N N N N N N N N N N N Float Cup x35 (w grid) Adjuster Tube A B C D E F G H J K L M N N N N N Float Cup s1 s1 s1 s1 s1 s1 s1 s1 7.5 s1 s1 s1 s1 s1 s1 s1 s2 s3 s4 s5 18x35 (w/o grid) Adjuster Tube J K L M M L N N N L N N N N N N N N N N Float Cup S K Spray (w grid) Float Cup ⅝ 17 24x40 (w grid) Adjuster Tube 1.25 K N N Float Cup x40 (w/o grid) Adjuster Tube D D Float Cup ) Installing the Brine Valve After the adjustments have been made to the Adjuster Tube and the Float Cup, the Brine Valve Assembly must be installed in the Brine Drum. Locate the brine valve in the brine well so that the ⅜" bent tube is along the back of the brine well away from the brine drum wall. The ⅜" bent tube snaps into a notch and extends from the brine drum. Brine Well Top View Side View Brine Valve Installation Setting Your System (21)

22 Manual Regeneration Premier Series Technical Manual If your salt storage tank does run out of salt, you can manually regenerate the unit after adding salt, or you can wait for it to go through regeneration automatically. Using a #2 Phillips screwdriver, push down firmly on the softener valve screw and slowly turn clockwise until the actuator has advanced the indicator arrow to the Brine position. You should hear at least five clicks while turning the screw before the indicator arrow reaches the Brine position. At this point you should hear water begin to run through the system. If you do not hear water running through the system, the indicator arrow has not been advanced far enough. Repeat the procedure for manual regeneration after the water flow stops to be sure both resin tanks are regenerated. Note: If your hot water tank has refilled with hard water, it may take several days for it to empty and for your water to feel soft again Indicator Arrow Manual Regeneration (22)

23 Detailed Operation / Function Premier Series Technical Manual Premier water softeners use a twin tank design to assure that treated water is always available. When one tank regenerates, the other supplies treated water. The Mach Valve is the control valve with uses hydraulic pressure to control all valve functions automatically. Inlet Outlet Regeneration Level One Operation Level One assembly consists of three chambers: inlet, outlet and regeneration chambers. Hard water enters the inlet chamber and travels to the media tank where it is treated. Treated water moves from the media tank to the outlet chamber. Contained in the outlet chamber is a water meter turbine, which turns only when water is used. Gears connect the water meter turbine to the water meter disc. Flow Nozzle Accuracy and range of the flow meter will depend on the nozzle used with the system. Most units incorporate the half louver nozzle. This nozzle gives a highly accurate and wide range of flow metering capability. If an alternative nozzle is used, a different meter volume on the water meter will result. To estimate this new volume, use the Meter Ratio Multiplier to determine new volume. Half Louver Full Louver Part Number Minimum Flow Range 0.3 gpm 0.75 gpm Maximum Flow Range gpm gpm Meter Ratio Multiplier Detailed Operation / Function (23)

24 Meter Gearing All Premier models use the same gear stack, with either a half or full- louver nozzle. Regeneration drive pawl Regeneration start pawl Jet regeneration gearing & turbine Regeneration Pawls It is important to realize that there are two regeneration pawls: the regeneration start pawl and the regeneration drive pawl. The regeneration start pawl advances the control disc enough to open the regeneration control valve. The water meter and control disc advance together until the control disc uncovers one of the holes in the ceramic disc located directly beneath the control disc. This hole directs pressurized water through a chamber that opens the regeneration control valve, which starts regeneration. Once the valve has opened, the regeneration drive pawl continues to advance the control disc through the regeneration cycle. When open, the regeneration control valve allows water to pass through a nozzle where it is directed to the regeneration turbine in the regeneration chamber. As the regeneration turbine spins, it drives the regeneration drive pawl, which advances the control disc. Jet Regeneration During regeneration, water is used by the valve to control the operation sequence. All Premier Series valves are equipped with Jet Regeneration, in which a 0.2 gpm regeneration flow control is employed to restrict the amount of water used. In addition to this smaller flow control, the regeneration turbine in Level 1 and the regeneration nozzle in Level 2 are also modified to work with the lower flow rates. Detailed Operation / Function (24)

25 Control Disc All internal valve positions are controlled by the Control Disc. As the control disc turns, it covers and uncovers holes in the ceramic disc (located directly below the control disc), sending and relieving pressure signals to open and close all internal valves. The sequence of regeneration and service configuration (alternating or Overdrive) is based on the type of control disc installed. White Black Tan Light Green Part Number 15053B 15026B 15042B 15023B System S150 Q850 S250 OD Q850 OD S250 S650 OD S350 S550 S650 Service Flow Alternating Alternating Overdrive Overdrive Regeneration Sequence: Brine Slow Rinse 75% 60% 76% 60% Backwash 25% 40% 24% 40% Actuator Indicator A visual indicator on top of the actuator (black arrow) shows the state of the system at any time. The control disc rotates clockwise. When the indicator arrow is at the 12 o'clock position, the Right- hand Tank (Remote Tank on Standard Units, Main Tank on Upflow Units) is in service. When it is between the 12 o'clock and 6 o'clock positions, the Right- hand Tank is in regeneration. When the indicator arrow is at the 6 o'clock position, the Left- hand Tank is in service. When it is between the 6 o'clock and 12 o'clock positions, the Left- hand Tank is in regeneration. AccuDial Use Meter For metering water use, the fully non- electric Mach valve includes Kinetico s patented AccuDial technology. AccuDial provides linear adjustment of metered water volume across a very broad range, allowing the installer to set the system to virtually any desired water use between regenerations, in effect creating a customized system for each individual installation. No special tools or disassembly of the valve are required during set- up, and the setting can be re- adjusted at any time by following the illustrated step- by- step instructions on page XX. Detailed Operation / Function (25)

26 Lower Valving Section } Level 1 } Levels 2-5 } Level 6 Premier Series Technical Manual The lower valving section consists of Level Two, Level Three, Level Four and Level Five assemblies. In the center, there is one regeneration control valve. This valve opens after four (4) teeth on the control disc have engaged. This valve then opens and powers the regeneration cycle. All of the other valves are pairs: one set for the Remote Tank and one set for the Main Tank. For each media tank, there is an Inlet, Outlet, Drain and Check Stem valve. The Inlet, Outlet and Drain valves are all servo valves controlled by the control disc. The Check Stems are simple one- way valves (check valves). Together, these valves control the flow of water into and out of each media tank during service and regeneration. Remote Main (Main on Upflow Units) Inlet Valves (Remote on Upflow Units) Drain Valves Drain Valves Outlet Valves Inlet Valves Outlet Valves Check Stems Control Valve Level 6 Upflow Downflow The final level of the valve is used to direct the normal service path of the water. This can be either downflow or upflow. Since all regenerations are countercurrent, choosing the service direction also specifies the regeneration direction. Downflow service is used with standard, non- packed tank systems. For high efficiency, packed tank systems, upflow service is specified. Media Tank Tank sizes vary from 8 x 17 to 13 x 54. These sizes only represent the size of the tank; they do not include the base of the tank. The media tank conforms to NSF Standard 61 for components, with a structural performance exceeding 250,000 life cycles when pressurized/depressurized to 150 psi. The media tank holds the resin which is used for the softening process. Detailed Operation / Function (26)

27 Resin Each softener uses strong acid, high capacity cation resin having a minimum exchange capacity of 30,000 grains removed per cubic foot of media when regenerated with a dose of 15 lbs of salt per cubic foot of media. Upper / Lower Distributors The distributors prevent channeling of the flow through the resin bed, by dispersing the water through the entire radius of the media tank. The distributor also helps maximize the efficiency of the system, by improving contact with the resin and minimizing dead spots in the media tank. The design of the distributors also keeps the resin inside the tank, as the slots on the distributor are sized smaller than the minimum size of the resin beads. Riser Tube A riser tube is used to connect the lower distributor to the control valve. A 1 pipe is used for this connection. Brine Tank The brine tank is used for both salt storage and brine production. For some units, the brine tank can also be a cabinet which holds the entire softener. The brine tank is manufactured from corrosion resistant plastics, as the brine makes for a harsh environment. Brine Valve A brine valve is used in each brine tank or cabinet. This stops the flow of brine to the control valve when a low level is reached and prevents air from being drawn into the tank. When the bottom check activates, it also marks the beginning of the slow rinse process. The brine valve has a float cup that is used as the high volume level for the brine dose setting, as well as a safety to prevent an overflow situation. There is also an overflow elbow that must be connected to the drain. Detailed Operation / Function (27)

28 Valve Assembly For assembly of Cap Area see next section (AccuDial) Premier Series Technical Manual 1. Move to Level 1, flip upside down and load gears from gear stem to turbine 2. Lock gears in place with alignment clips 2a. Gears locked in place 3. Add Level 1 Seal to Level 1 4. Insert brine flow control into level 2 5. Insert vent tube into level 2 6. Place assembled level 2 on level 1 7. Insert regen flow control into level 3 (conical side down) 8. Insert filter screen over regen flow control 9. Insert venturi throat into level Place level 2 seal on level 2 assembly Valve Assembly (28)

29 11. Place level 3 assembly on level 2 assembly 12. Place level 3 seal on Level 3 assembly 13. Insert main valve pistons into level Attach seats to pistons 15. Insert drain flow control into level Insert spring loaded control valve into level Connect control valve seal to control valve 18. Place level 4 assembly on level 3 assembly 19. Add interlock to level 4 Valve Assembly (29)

30 20. Add level 4 seal to level 4 assembly 21. Insert Drain Valves into level Place level 5 on level 4 assembly 23. Add level 6 seal to level 6 (base) 24. Add check stems to level 6 assembly 25. Add level 1-5 assembly to level Bolt main screws to a torque of 55 inch lbs. in a cross pattern Valve Assembly (30)

31 AccuDial Assembly 1. Add control disc 2a. Add regeneration start pawl with spring 2b. Regeneration start pawl in place 3a. Add regeneration drive pawl with spring 3b. Regeneration drive pawl with spring in place 4a. Add no back pawl with spring 4b. No back pawl in place 5a. Add meter drive pawl 5b. Meter drive pawl in place 6a. Add lower disc 6b. Lower disc in place 7a. Add upper disc When adding lower disc, first align regen start notch with regen start pawl, then turn lower disc to engage regen start pawl. Accudial Assembly (31)

32 7b. Engage pawls into upper disc 8a. Add balance piston, spring and O- ring 8b. Balance piston, spring and O- ring in place Hold the meter drive pawl and no back pawl, back when inserting upper disc. 9. Confirm AccuDial is in home position 10a. Insert return spring into cap 10b. Spring inserted into cap Arrow at 6 o clock position is home Confirm spring is engaged with locking notch on cap and hold in place. 11a. Insert actuator and O- ring into cap 11b. Actuator and O- ring in place 12a. Align reset spring to upper disc Make sure the AccuDial reset spring aligns with the upper disc correctly. 12b. Attach cap to level 1 12c. Make sure reset spring is captured in upper disc spring claw 13. Tighten cap screws in a star pattern to inch lbs. torque Accudial Assembly (32)

33 Regeneration Sequence Alternating, Downflow Regeneration Sequence Models: Premier S150, S250, S350, S550 Inlet Remote Main Key: Open Closed Drain Valve Outlet Valve Check Stem Valve Position Main Inlet Main Outlet Main Drain Main Check Remote Inlet Remote Outlet Remote Drain Remote Check 1. Main Tank in Service - Remote Tank in Standby Both Main Tank Inlet and Outlet valves are open. Water passes through Inlet valve, through the resin, through the distributor and out to service through the Main Tank Outlet valve. service standby Remote Tank Inlet valve is closed, preventing any water from entering and keeping the Remote Tank in standby. 2. Main Tank Regenerating (Brine - Rinse) - Remote Tank in Service Brine rinse wash service Remote Tank Inlet and Outlet valves are open. Both the Main Tank Inlet and Outlet valves are closed. The Main Tank Drain valve is open. Soft water from the Remote Tank Outlet passes through the venturi, which causes brine to be drawn in past the Check Stem, into the distributor, through the resin and out through the Drain valve. The unit will continue to draw until the brine valve in the brine drum closes and prevents brine from entering the Main Tank, thus starting the slow rinse cycle. The system will continue to rinse until the backwash cycle starts. 3. Main Tank Regenerating (Backwash) - Remote Tank in Service Remote Tank Inlet and Outlet valves are open. The Main Tank Inlet valve is closed. Both the Main Tank Outlet valve and Main Tank Drain valve are open. backwash service Both Check Stems are closed. Soft water from the Remote Tank passes through the Remote Tank Outlet valve, over and through the Main Tank Outlet valve and then through the distributor. This high flow of water provides thorough cleaning of the hardness ions, iron and excess brine not rinsed during the rinse cycle. Regeneration Sequence (33)

34 Key: Open Inlet Remote Main Closed Drain Valve Outlet Valve Check Stem Valve Position Main Inlet Main Outlet Main Drain Main Check Remote Inlet Remote Outlet Remote Drain Remote Check 4. Main Tank on Standby - Remote Tank in Service Remote Tank Inlet and Outlet valves are open. Main Tank Inlet valve is closed, preventing any water from entering and keeping Main Tank in standby. standby service 5. Main Tank in Service - Remote Tank Regenerating (Brine- Rinse) Main Tank Inlet and Outlet valves are open. Both the Remote Tank Inlet and Outlet valves are closed. The Remote Tank Drain valve is open. service brine rinse Soft water from the Main Tank Outlet passes through the venturi, which causes brine to be drawn in past the Check Stem, through the distributor, through the resin, and out through the Drain valve. The unit will continue to draw until the brine valve closes and prevents brine from entering the Remote Tank, thus starting the slow rinse cycle. The system will continue to slow rinse until the backwash cycle starts. 6. Main Tank in Service - Remote Tank Regenerating (Backwash) Main Tank Inlet and Outlet valves are open. The Remote Tank Inlet valve is closed. Both the Remote Tank Outlet valve and Remote Tank Drain valve are open. Both Check Stems are closed. service backwash Soft water from the Main Tank passes through the Main Tank Outlet valve, over and through the Remote Tank Outlet valve, and through the distributor. This high flow of water provides thorough cleaning of the hardness ions, iron, and excess brine not rinsed during the rinse cycle. Regeneration Sequence (34)

35 Alternating, Upflow Regeneration Sequence Models: Premier S650, Q850 Main Remote Key: Open Inlet Closed Drain Valve Outlet Valve Check Stem Valve Position Main Inlet Main Outlet Main Drain Main Check Remote Inlet Remote Outlet Remote Drain Remote Check 1. Remote Tank in Service - Main Tank in Standby Both Remote Tank Inlet and Outlet valves are open. Water passes through Inlet valve, through the resin, through the distributor and out to service through the Remote Tank Outlet valve. service standby Main Tank Inlet valve is closed, preventing any water from entering and keeping the Main Tank in standby. 2. Remote Tank Regenerating (Brine - Rinse) - Main Tank in Service brine rinse service Main Tank Inlet and Outlet valves are open. Both the Remote Tank Inlet and Outlet valves are closed. The Remote Tank Drain valve is open. Soft water from the Main Tank Outlet passes through the venturi, which causes brine to be drawn in past the Check Stem, into the distributor, through the resin and out through the Drain valve. The unit will continue to draw until the brine valve closes and prevents brine from entering the Remote Tank, thus starting the rinse cycle. The system will continue to rinse until the backwash cycle starts. 3. Remote Tank Regenerating (Backwash) - Main Tank in Service Main Tank Inlet and Outlet valves are open. The Remote Tank Inlet valve is closed. Both the Remote Tank Outlet valve and Main Tank Drain valve are open. backwash service Both Check Stems are closed. Soft water from the Remote Tank passes through the Remote Tank Outlet valve, over and through the Main Tank Outlet valve and then through the distributor. This high flow of water provides thorough cleaning of the hardness ions, iron and excess brine not rinsed during the rinse cycle. Regeneration Sequence (35)

36 Key: Open Inlet Main Remote Closed Drain Valve Outlet Valve Check Stem Valve Position Main Inlet Main Outlet Main Drain Main Check Remote Inlet Remote Outlet Remote Drain Remote Check 4. Remote Tank on Standby - Main Tank in Service Main Tank Inlet and Outlet valves are open. Remote Tank Inlet valve is closed, preventing any water from entering and keeping Remote Tank in standby. standby service 5. Remote Tank in Service - Main Tank Regenerating (Brine- Rinse) service brine rinse Both the Main Tank Inlet and Outlet valves are closed. The Main Tank Drain valve is open. Soft water from the Remote Tank Outlet passes through the venturi, which causes brine to be drawn in past the Check Stem, through the distributor, through the resin, and out through the Drain valve. The unit will continue to draw until the brine valve closes and prevents brine from entering the Main Tank, thus starting the slow rinse cycle. The system will continue to slow rinse until the backwash cycle starts. 6. Remote Tank in Service - Main Tank Regenerating (Backwash) service backwash The Main Tank Inlet valve is closed. Both the Main Tank Outlet valve and Main Tank Drain valve are open. Both Check Stems are closed. Soft water from the Remote Tank passes through the Remote Tank Outlet valve, over and through the Main Tank Outlet valve, and through the distributor. This high flow of water provides thorough cleaning of the hardness ions, iron, and excess brine not rinsed during the rinse cycle. Regeneration Sequence (36)

37 OverDrive, Downflow Regeneration Sequence Models: Premier S250 OD Key: Open Inlet Remote Main Closed Drain Valve Outlet Valve Check Stem Valve Position Main Inlet Main Outlet Main Drain Main Check Remote Inlet Remote Outlet Remote Drain Remote Check 1. Both Tanks in Service - Main Tank Next to Regenerate Both Main Tank Inlet and Outlet valves are open and both Remote Tank Inlet and Outlet valves are open. Water passes through Inlet valves, through the resin, through the distributors and out to service through the Outlet valves. service service 2. Main Tank Regenerating (Brine - Rinse) - Remote Tank in Service brine rinse service Remote Tank Inlet and Outlet valves are open. Both the Main Tank Inlet and Outlet valves are closed. The Main Tank Drain valve is open. Soft water from the Remote Tank Outlet passes through the venturi, which causes brine to be drawn in past the Check Stem, into the distributor, through the resin and out through the Drain valve. The unit will continue to draw until the brine valve in the brine drum closes and prevents brine from entering the Main Tank, thus starting the slow rinse cycle. The system will continue to rinse until the backwash cycle starts. 3. Main Tank Regenerating (Backwash) - Remote Tank in Service Remote Tank Inlet and Outlet valves are open. The Main Tank Inlet valve is closed. Both the Main Tank Outlet valve and Main Tank Drain valve are open. backwash service Both Check Stems are closed. Soft water from the Remote Tank passes through the Remote Tank Outlet valve, over and through the Main Tank Outlet valve and then through the distributor. This high flow of water provides thorough cleaning of the hardness ions, iron and excess brine not rinsed during the rinse cycle. Regeneration Sequence (37)

38 Key: Open Inlet Remote Main Closed Drain Valve Outlet Valve Check Stem Valve Position Main Inlet Main Outlet Main Drain Main Check Remote Inlet Remote Outlet Remote Drain Remote Check 4. Both Tanks in Service - Remote Tank Next to Regenerate Main Tank Inlet and Outlet valves are open and both Remote Tank Inlet and Outlet valves are open. service service 5. Main Tank in Service - Remote Tank Regenerating (Brine- Rinse) service brine rinse Main Tank Inlet and Outlet valves are open. Both the Remote Tank Inlet and Outlet valves are closed. The Remote Tank Drain valve is open. Soft water from the Main Tank Outlet passes through the venturi, which causes brine to be drawn in past the Check Stem, through the distributor, through the resin, and out through the Drain valve. The unit will continue to draw until the brine valve closes and prevents brine from entering the Remote Tank, thus starting the slow rinse cycle. The system will continue to slow rinse until the backwash cycle starts. 6. Main Tank in Service - Remote Tank Regenerating (Backwash) service back-wash Main Tank Inlet and Outlet valves are open. The Remote Tank Inlet valve is closed. Both the Remote Tank Outlet valve and Remote Tank Drain valve are open. Both Check Stems are closed. Soft water from the Main Tank passes through the Main Tank Outlet valve, over and through the Remote Tank Outlet valve, and through the distributor. This high flow of water provides thorough cleaning of the hardness ions, iron, and excess brine not rinsed during the rinse cycle. Regeneration Sequence (38)

39 OverDrive, Upflow Regeneration Sequence Models: Premier Q650 OD, Q850 OD Key: Open Inlet Main Remote Closed Drain Valve Outlet Valve Check Stem Valve Position Main Inlet Main Outlet Main Drain Main Check Remote Inlet Remote Outlet Remote Drain Remote Check 1. Both Tanks in Service - Remote Tank Next to Regenerate Both Remote Tank Inlet and Outlet valves are open and both Main Tank Inlet and Outlet valves are open. Water passes through Inlet valves, through the resin, through the distributors and out to service through the Tank Outlet valves. service service 2. Remote Tank Regenerating (Brine - Rinse) - Main Tank in Service brine rinse service Main Tank Inlet and Outlet valves are open. Both the Remote Tank Inlet and Outlet valves are closed. The Remote Tank Drain valve is open. Soft water from the Main Tank Outlet passes through the venturi, which causes brine to be drawn in past the Check Stem, into the distributor, through the resin and out through the Drain valve. The unit will continue to draw until the brine valve closes and prevents brine from entering the Remote Tank, thus starting the rinse cycle. The system will continue to rinse until the backwash cycle starts. 3. Remote Tank Regenerating (Backwash) - Main Tank in Service Main Tank Inlet and Outlet valves are open. The Remote Tank Inlet valve is closed. Both the Remote Tank Outlet valve and Main Tank Drain valve are open. backwash service Both Check Stems are closed. Soft water from the Remote Tank passes through the Remote Tank Outlet valve, over and through the Main Tank Outlet valve and then through the distributor. This high flow of water provides thorough cleaning of the hardness ions, iron and excess brine not rinsed during the rinse cycle. Regeneration Sequence (39)

40 Main Remote Key: Open Closed Inlet Drain Valve Outlet Valve Check Stem Valve Position Main Inlet Main Outlet Main Drain Main Check Remote Inlet Remote Outlet Remote Drain Remote Check 4. Both Tanks in Service - Main Tank Next to Regenerate Main Tank Inlet and Outlet valves are open and both Remote Tank Inlet and Outlet valves are open. standby service 5. Remote Tank in Service - Main Tank Regenerating (Brine- Rinse) service brine rinse Both the Main Tank Inlet and Outlet valves are closed. The Main Tank Drain valve is open. Soft water from the Remote Tank Outlet passes through the venturi, which causes brine to be drawn in past the Check Stem, through the distributor, through the resin, and out through the Drain valve. The unit will continue to draw until the brine valve closes and prevents brine from entering the Main Tank, thus starting the slow rinse cycle. The system will continue to slow rinse until the backwash cycle starts. 6. Remote Tank in Service - Main Tank Regenerating (Backwash) service backwash The Main Tank Inlet valve is closed. Both the Main Tank Outlet valve and Main Tank Drain valve are open. Both Check Stems are closed. Soft water from the Remote Tank passes through the Remote Tank Outlet valve, over and through the Main Tank Outlet valve, and through the distributor. This high flow of water provides thorough cleaning of the hardness ions, iron, and excess brine not rinsed during the rinse cycle. Regeneration Sequence (40)

41 System Components In / Out Adapters Part Part No. Pipe Size Material Method ¾ Copper Solder Brass Solder 11615B 1¼ PVC Glue ¼ 1½ Brass Solder ¼ Noryl MNPT Brass FNPT 11841A n/a n/a n/a n/a n/a High Temp Material System Components (41)

42 Part Part No. Pipe Size Material Method ¾ Noryl Quick Connect Noryl 731 Noryl GFN3 Zytel Nylon w/ Stainless Steel Zytel Nylon w/ Stainless Steel Delrin Delrin EPDM Noryl 731 EPDM Exploded View 1:1 Noryl GFN3 Exploded View 1: Noryl Quick Connect ¼ Noryl Female E- Clip MNPT Gray Noryl BSP (Note: BSP Only) ¼ Gray Noryl BSP (Note: BSP Only) N/A N/A N/A N/A N/A N/A System Components (42)

43 Accessories Service Tools Description Part No. Gauge, Pressure Assembly, Brass Fitting 5049 E- ring Tool 1534 Eccentric Pin Tool 7130 Stem Gear Tool 7128 Softener Service Kit 8171 Tubing Description Part No. Tubing, ½" x 100', Drain 2128 Tubing, ⅝" x 100', Overflow/Drain 2129 Tubing, ⅜" x 100', Brine, Black 1890 Specialty Kits Description Part No. Backwash Lockout Kit 8073A Backwash Lockout Kit DFFR 10054A Grounding Kit 7917 Chlorine Seal Kit for Kinetico 4040s OD 10535A Chlorine Seal and Kit for 4060s Kinetico OD 2030s and 10533A Chlorine Seal Kit 2040s for Model 25 and A Quad Distributor Tube Retrofit Kit 8224B Brine Valve Safety Conversion Kit, 18 x Brine Valve Safety X12 x Conversion 40 Drums Kit, 12 x A Heat Drum Strip Kit, 4539 Dealer Water Sample Kit 8140 Regen Add T + Br Dr Conv Kit 3796 Sulfur Guard Safety Kit MACH Accessories Description MACH, Elbow, Right MACH, Elbow, Left Connector Pipe, 1¼ E- Clip, M x F Cross Box Assembly Part No B 11350B 11661A 13961B 1¼ By- pass Assembly 10742A Outlet Elbow, Kinetico Filter 11654A Valve, Ball, 90, ⅜T x ⅜ Stem Screw, ¼ - 10 x ¾, 302SS Bracket, MACH Filter 11656A Adapter, Cartridge, MACH Filter 11655B E- Clip, Hydrated In/Out O- ring (size 222) Seal, MACH, Black Sump 12808A Seal, MACH, Amber Sump ⅜ Plug Wrench Filter / By- pass Combo System Components (43)

44 MACH SuperKit Components Part No. Description 10 SuperKit, black sump 10 SuperKit, amber sump P/N 12042A P/N By- pass valve elbows, kit X X 13961B Cross box assembly X X " filter enclosure, black X " filter enclosure, amber X " filter enclosure, black 11670A Filter enclosure installation kit, black X Filter enclosure installation kit, amber X Vertical manifold installation kit (includes O- rings, E- clips and pipe) X X 11351A MACH by- pass valve assembly X X 10741B Install kit, MACH by- pass valve X X 10730C By- pass valve handle, 1.25" 11387B 11350B MACH, Elbow, Right MACH, Elbow, Left O- ring, in/out, size Silicone packet, 2.0cc 11098A Filter Cartridges Part No. E- clip, hydrated Description Reusable cartridge sediment, 5 micron, 12 per ctn Disposable cartridge sediment, 5 micron, 12 per ctn Reusable cartridge sediment, 20 micron, 12 per ctn Disposable cartridge sediment, 20 micron, 12 per ctn Reusable cartridge sediment, 5 micron, 12 per ctn Disposable cartridge sediment, 5 micron, 12 per ctn Reusable cartridge sediment, 20 micron, 12 per ctn Disposable cartridge sediment, 20 micron, 12 per ctn System Components (44)

45 16 SuperKit, black sump MACH by- pass valve assembly MACH by- pass valve install kit MACH by- pass valve elbow kit P/N 12043A P/N 11351A P/N 10741B P/N X X X X X X X X X X X(2) X X X X X(2) System Components (45)

46 Troubleshooting Ten steps to determine the problem 1. Gather information. Ask questions, find out what is the problem. What is the customer s complaint? This may identify simple corrections external to the equipment. Has there been any recent work done by plumbers? Has the water been shut off for any reason? Have fire hydrants been flushed recently in the area? Have they used more water than normal recently? Has the brine drum recently run out of salt? How much salt have they been using? 2. Test the water. Raw before softener, hot water, and at brine fitting with water running to service. Raw water is tested for hardness and iron levels. Hot water is tested to see if hard water has recently been passed to service. It is not unusual to have a slight increase of hardness from the hot water tank, generally less than 2 grains. Water taken directly from the brine fitting will identify if the softener is working correctly at this point. Once completed, advance the control disc forward to service on the other tank and test again. 3. Observe the installation. Check status of by- pass valve (open/closed), brine drum (full, empty, bridged), prefilter (plugged), correct AccuDial setting, inlet/outlet lines correct, kinks or restrictions in drain line or drain line elevated over 8 ft or more than 15 feet horizontally. 4. Run soft water to service. Verify metering Watch the meter disc is it turning. Watch the no back pawl as the meter disc turns clockwise does the no back pawl drop into the next tooth. Measure the metering rate. Measure the rate by running water at a controlled rate (1 gallon a minute) and time how long it takes the no back pawl to drop into the next tooth. 5. Place unit in brine position. Verify vacuum at brine elbow, check on both sides of control disc. Remove the brine line from the brine elbow and verify if there is suction. Is the suction smooth without interruption? Is there any water coming from the brine elbow? Troubleshooting (46)

47 6. Remove the brine valve. Verify correct brine setting (see Brine Settings section of the Technical Manual) Is it set according to the brine installation sheet? Is the adjuster tube cut down to the correct tab? Is the float cup set at the correct measurement? 7. Look for low flow in the distribution system. Leaky toilets, faucets, etc. This may allow water to pass by unmetered, causing hard water. Low flow means less than 0.3 gpm in models with half louver nozzles, less than 0.75 gpm in models with full louver nozzles. A leaky faucet or running toilet will typically be less than these flow rates. If it is less than these flow rates, the water will not turn the turbine, so the meter gears will not turn, and the system may not regenerate when it should. 8. Measure water pressure. Check at brine elbow while one faucet is wide open and valve in backwash position. Place the valve in the brine draw position, allowing the draw port to depressurize. Remove the brine elbow and thread on a ¼ threaded coupling with a pressure gauge on the other end. Place the valve in the backwash position, open one faucet, and note the pressure reading on most systems it must be at least 15 psi dynamic (25 psi static). 9. Measure backwash flow rate. Using a container with a known volume (1 gal bottle) check the drain flow with the unit in backwash and a faucet running, timing how long it takes to fill the container. 1 gallon / 15 seconds = 4 gpm 1 gallon / 30 seconds = 2 gpm 1 gallon /45 seconds = 1.3gpm (Compare these results to specified backwash flow for models listed below) Backwash Flow Rate Chart Model Backwash Rate S gpm (5.3 Lpm) S gpm (7.6 Lpm) S250 OD 2.0 gpm (7.6 Lpm) S gpm (11.3 Lpm) S gpm (18.9 Lpm) S gpm (5.3 Lpm) S650 OD 1.4 gpm (5.3 Lpm) Q gpm (13.2 Lpm) Q850 OD 3.5 gpm (13.2 Lpm) Troubleshooting (47)

48 10. Place unit at the end of backwash and allow it to shut off on its own. Check this on both sides, this may take several minutes. A slight drip to the drain is allowable, although if the drip will fill the test tube from your hardness test kit (10 ml) in less than 45 seconds it may cause a hard water situation. If the water is soft, follow the trouble shooting steps for running to drain. If the water at the drain is hard and the unit is producing soft water check the drain valve seats in level 5 for foreign material. Troubleshooting (48)

49 Hard Water Problem Possible Cause Solution 1. Water meter disc not turning. 2. Unit will not regenerate automatically. 3. No vacuum in brine position. 4. Over/under dosing of salt. 5. The by- pass is open or leaking. A. Bad meter drive pawl B. Meter drive spring not seated properly C. No back pawl missing or broken D. Damaged tooth on meter disc E. Damaged gear in gear stack F. AccuDial engaged w/meter disc A. Meter disc not turning B. Control disc will not advance out of service position C. Damaged teeth on control disc D. Control valve will not open E. Drain line/backwash flow control restricted A. Check stems missing or not seated correctly B. Check stems missing or will not move freely C. Plugged venturi D. Plugged backwash flow control/drain line E. Damaged outlet main valve seat seal A. Brine drum/valve not level B. Bridged salt in drum C. Brine valve is not set correctly D. Brine valve is faulty E. Brine valve is dirty F. Venturi nozzle is plugged G. Plugged brine screen/fitting H. Brine flow control is plugged A. Accidentally left in Open position B. Damaged seal/spool in by- pass valve or bad ball valve in a three way by- pass configuration A. Replace meter drive pawl B. Reinstall meter drive spring C. Install new no back pawl D. Replace meter disc E. Re- gear Level 1 F. Lift up on Accudial knob A. See # 1 above B. Replace regeneration start pawl C. Replace control disc D. Check for debris clean if present E. Remove restriction/change backwash flow control if necessary A. Replace or reseat check stems B. Replace or clean check stems C. Clean flow control, venturi throat and nozzle. Note: do not use paper clip D. Clean/replace flow control/free obstruction from drain line E. Replace main valve seat seal A. Level the brine drum/valve B. Break up the solidified salt C. Set the brine valve correctly D. Replace the brine valve E. Clean the brine valve F. Clean venturi throat and nozzle G. Clean brine screen/fitting H. Clean/replace brine flow control A. Close the by- pass valve B. Repair/replace bad valve(s). To check for internal leak in by- pass valve, open a soft water tap and run water. With the unit in the service position disconnect the brine line from the brine elbow. If this water is soft and the water at the tap is hard, replace/repair the by- pass valve. Troubleshooting (49)

50 Frequent Regeneration Problem Possible Cause Solution 1. High water usage. A. Customer uses more water than expected 2. Unit regenerates more frequently than necessary. 3. Lack of understanding regarding Kinetico units. B. Leak in plumbing or fixture (greater than minimum flow rate required for metering) A. Incorrect Accudial setting B. Meter disc not moving and regeneration start pawl in gap C. Control valve stuck in Open position (causes continuous regeneration) due to debris under seal or stray pressure signal D. Incorrect meter gearing Customer is used to electrical units with timers A. Inform customer of expected frequency based on actual usage B. Repair the leak A. Adjust Accudial B. Refer to Hard Water Troubleshooting section step 1 C. Remove debris (if present) or replace level 1 (stray pressure signal due to poor seal under ceramic disc) D. Rework the meter gearing Explain to customer that Kinetico units regenerate based on volume as opposed to time Unit Stuck in Cycle Problem Possible Cause Solution 1. Unit stuck in regeneration/ backwash cycle. 2. Unit stuck in service cycle. A. Control flow path is plugged at the regeneration nozzle or regeneration flow control B. Regeneration drive pawl and/or spring is weak or broken C. Damaged tooth on control disc D. Eccentric pin is worn/damaged E. Resin damaged, low pressure may cause plugged bed F. Regeneration gears not moving A. Regeneration start pawl broken or missing B. Unit will not regenerate automatically A. Clean the regeneration flow path B. Replace regeneration drive pawl C. Replace control disc D. Replace eccentric pin (snap fit) E. May need to rebed F. Free obstruction or impediment to gearing A. Replace or install regeneration start pawl B. Refer to Hard Water Troubleshooting section step 2 Troubleshooting (50)

51 Run to Drain Problem Possible Cause Solution 1. Balance Piston O- ring not seated properly. A. O- ring off- center B. O- ring pinched or damaged A. Depress actuator several times to try to seat the O- ring B. Replace O- ring 2. Bad control disc. Map side of control disc scored Replace control disc 3. Drain or control valves A. Debris trapped under the seals A. Remove debris not seated properly. B. Low water pressure (this may prevent proper seating of seals) B. Increase water pressure 4. Low Water Pressure (see also Sticking in Cycle ). 5. The main valve piston quad rings or level four internal quads are not sealing. 6. Plugged signal hole or broken non- serviceable glue seal under ceramic disc. Pressure at the brine fitting lower than 15 psi will affect the hydraulic movements within the softener or filter valves and may not allow drain or control valves to close A. Main valve quad rings may be rolled, twisted, or damaged B. Water may be leaking from the main valve seat side of the level 4 to a non pressurized area on the piston side of the level 4 C. Seals may be damaged by chlorine or chloramines Age and wear, or contamination from poorly filtered feed water Increase feed water pressure. Check pressure before softener and after softener. If there is a severe pressure loss above 15 psi across the system they may have some blockage in the resin tanks. If filter and softener, or two filters are installed in series, use lockout kit. A. Replace main valve piston quad rings B. Replace small retainer quad rings in level 4 or replace level 4 (the piston shafts seal against these quad rings, and they cannot be seen without removing the pistons). C. Replace with blue seals for use with chloramines Clean signal holes with paper clip or compressed air; replace Level 1, if necessary. Troubleshooting (51)

52 Salty Water Problem Possible Cause Solution 1. Overdosing of salt. A. Brine valve set incorrectly B. Brine valve not seating properly C. Rubber band not removed D. Leak in brine valve 2. Restricted drain flow. A. Drain line kinked or clogged B. Backwash flow control restricted C. Long drain tubing run D. Drain tubing rises higher than 8 feet 3. Low water pressure. A. Plugged prefilter B. Pressure setting too low C. Fouled/damaged resin bed 4. Upper distributors partially blinded (downflow units). Foreign material or fines lodged into the slots A. Set the brine valve correctly B. Replace brine valve C. Remove rubber band from float cup D. Repair leak/replace brine valve A. Clear obstructions; ensure drain flows smoothly and clearly B. Clean/replace backwash flow control C. Shorten length of tubing or increase size of drain tubing D. Reduce rise to less than 8 feet A. Change prefilter B. Increase feed pressure C. Replace resin Clean or replace upper distributors High Salt Use Problem Possible Cause Solution 1. Unit regenerates too frequently See Frequent Regeneration section See Frequent Regeneration section 2. Overdosing of salt See Salty Water section See Salty Water section Equipment Noise Problem Possible Cause Solution 1. Unit makes squealing noise during regeneration 2. Unit makes gurgling, hissing, or bubbling sound (A small amount of Noise during startup and refill is normal) 3. Groaning while water being used Control disc not flat or sealing properly against the ceramic disc A. Trapped air in piping following installation B. Air being drawn into piping C. Brine line and/or valve not air checking High feed pressure Replace control disc, balance piston spring and balance piston O- ring A. Release all trapped air from piping B. Identify source and fix air leak C. Identify and replace faulty parts Reduce feed pressure Troubleshooting (52)

53 Iron/Manganese Bleed- through Premier Series Technical Manual Problem Possible Cause Solution 1. Water meter disc and/or salt dosage not set up properly 2. Insoluble iron/manganese passing through softener 3. Iron / manganese build- up in resin 4. Customer s plumbing may be adding ferric iron into the water A. Initially set- up incorrectly B. Raw water composition has changed A. Insoluble iron/manganese not removed by softener resin B. Insoluble iron/manganese is smaller than the micron rating of the pre- filter High iron/manganese- bearing water Aging galvanized pipe and/or pressure tank A. Test inlet hardness, iron, and manganese, and set meter disc and salt dosage accordingly B. Test inlet hardness, iron, and manganese, and set meter disc and salt dosage accordingly A. Install pre- filter B. Install smaller micron pre- filter element Use salt that contains resin cleaning additives Replace piping/tank or install a pre- filter. Check in localized areas for sections of galvanized pipe and/or dissimilar metals Taste, Color, and Odor Problem Possible Cause Solution 1. Metallic taste in water See Iron Bleed- through section See Iron Bleed- through section 2. Chlorine / Chloramine taste and/or odor in water Chlorinated/chloraminated municipal supply Install a dechlorinator/crs 3. Salty taste in water See Salty Water section See Salty Water section 4. Yellow tint in water A. Tannins present in raw water 5. Rotten egg taste/ odor in water B. Iron may be present in water A. Hydrogen Sulfide present in water B. (Hot water only) Anode rod in water heater may cause reaction causing odor A. Install a tannin softener if tannins are present B. See Iron/Manganese Bleed through section A. Install Sulfur Guard system after softener B. Alternate rod material can be used (see water heater manufacturer) Troubleshooting (53)

54 Pressure Loss Premier Series Technical Manual Problem Possible Cause Solution 1. Low pressure entering the unit 2. Upper and/or lower distributors plugged 3. Resin is chlorine/ chloramine damaged 4. Equipment is undersized A. Pre- filter clogged B. Feed pressure setting too low A. Foreign material accumulating on distributors B. Degraded resin accumulating on distributors C. Bacteria accumulating on distributors Chlorinated municipal water Customer demand has increased or initial equipment sized incorrectly A. Replace pre- filter cartridge B. Increase feed water pressure A. Clean distributors. Add pre- filter if not present B. Clean distributors. Determine cause of resin degradation. Correct and rebed. C. Clean distributors. Address bacteria at the source. Re- bed resin tanks. Install dechlorinator/crs to prevent future damage Revise equipment selection Leaks Problem Possible Cause Solution 1. Leaks between the levels 2.Leaks at cap area 3. Feed water pressure too high 4. Leaks at main base/ remote base/nipple A. Main valve screws are not tightened B. One of the level seals is pinched, broken, or missing C. Crack in seal area near screw hole D. One of the screw holes is stripped E. Actuator O- ring missing/leaking, causing water to drip down and appear to be leaking between the levels A. One of the screws are stripped B. Actuator O- ring damaged/missing C. Cracked cap A. Pressure regulator not installed B. Pressure regulator is broken A. Base/nipple is not tightened properly B. Base/nipple O- ring pinched/missing A. Depressurize unit and tighten the main valve screws B. Replace faulty or missing seal C. Replace faulty level D. Replace main base (Level 6) E. Replace actuator O- ring A. Replace Level 1 B. Replace and lubricate O- ring C. Replace cap A. Install pressure regulator B. Replace pressure regulator A. Tighten base B. Replace/install O- ring 5. Tank is leaking A. Tank failure A. Replace tank 6. Leaks at tubing connections Tubing connections over/under- tightened Tighten tubing connections correctly (make a fresh 1 cut off of the tubing). Troubleshooting (54)

55 Standard Units: S150 S250 S250 OD S350 S550 Parts (55)

56 Level One Assembly Standard 1¼ Units Completed Assembly Part numbers can be found on parts page 57. Parts (56)

57 Notes Locate the correct part from the exploded drawing on previous page and use it to find the correct row in table below. The standard model number determines the correct column. Dwg. No. Description Qty Req d Model Number S150 S250 S250 OD S350 S550 1 Cap Screw Cap Assembly Seal, Cap AccuDial Return Spring A 14706A 14706A 14706A 14706A 5 Actuator O-ring Demand Override Actuator A 14707A 14707A 14707A 14707A 7 Balance Piston Spring, Balance Piston O-ring, Balance Piston Upper Meter Disc Lower Meter Disc # Control Disc B (white) 15053B (white) 15042B (tan) 15053B (white) 15053B (white) 13 Pawl, Meter Drive A 14719A 14719A 14719A 14719A 14 Spring, Meter Drive Pawl, Regeneration Start Pawl, Regeneration Drive Support Pin Eccentric Pin Regeneration O-ring Pawl, No Back A A 14715A 14715A 14715A 21 Filter, Level One Screw, Main Valve Level One Seal Level One Assembly * Meter Nozzle *See Gearing Stacks (Page 58) for Meter Nozzle location. Parts (57)

58 Gearing Stacks 4 STEM GEAR Meter Side 2 PP9 4 3 S150 7 STEM GEAR Regeneration Side 8 Jet Notes 1. Use the model number to locate the correct set of drawings 2. Use the side (Meter and Regeneration) to locate the correct stack. 3. Use the table to correlate drawing number to part number. Regeneration Side Meter Nozzle Meter Side S250 Regeneration Side PP9 8 Jet 4 STEM GEAR STEM GEAR Kinetico 1 ¼ Meter Side Meter Side S250 OD Regeneration Side Description Part No. Gear # Gear # Gear # STEM GEAR 2 PP STEM GEAR 2 8 Jet 4 1 Gear # Gear # Gear # Turbine #8 Jet 11011A Turbine #PP Stem Gear STEM GEAR Meter Side 2 S350 and S550 Regeneration Side PP STEM GEAR 2 8 Jet 4 3 Nozzle, Meter, ½ Louver Nozzle, Meter, Full Louver Gear Alignment Clip 11902A Gear Alignment Clip Replaces E-rings, washers, and retainer. Parts (58)

59 Level Two and Three Assemblies Notes 1. Locate the correct part from the exploded drawing on the right, and use it to find the correct row in the table below. The standard model number determines the correct column Dwg. No. Description Qty Req d Model Number S150 S250 S250 OD S350 S550 1 Level Two Vent Tube Brine Flow Control (blue) 5156 (blue) 5156 (blue) 5157 (red) 5157 (red) 4 Level Two Seal Level Three C 8915C 8915C 8915C 8917C 6 Drain Elbow Brine Elbow Regeneration Flow Control B 9183B 9183B 9183B 9183B 9 Venturi Throat (blue) 3343 (tan) 3343 (tan) 1043 (white) 6017 (yellow) 10 Level Three Seal Filter Disc A 11017A 11017A 11017A 11017A Parts (59)

60 Level Four Assembly Notes 1. Locate the correct part from the exploded drawing on the right, and use it to find the correct row in the table below. The standard model number determines the correct column. 2. Parts marked with * are for replacement. 2 3* 4 5* Completed Assembly 5* * 10 Dwg. No. Description Qty. Req d Model Number S150 S250 S250 OD S350 S550 1 Level Four w/retainers A 13692A 13692A 13692A Main Valve Piston Quad Ring 125, Piston Control Valve Spring Loaded A 13720A 13720A 13720A 13720A 5 Quad Ring, Drain/Control Valve Control Valve Seal Flow Control, Backwash Main Valve Seat Main Valve Seat Seal Level Four Seal Level Four Assembly 1 N/A 5296B 5296B N/A N/A Parts (60)

61 Level Five Assembly Notes 1. Locate the correct part from the exploded drawing on the right, and use it to find the correct row in the table below. The standard model number determines the correct column. 2. Parts marked with * are for replacement * 1 Completed Assembly 6 4 Interlock shown, but sold separately. Dwg. No. Description Qty. Req d Model Number S150 S250 S250 OD S350 S550 1 Level Five Std-Check Stems A 13700A 13700A 13700A 13700A 2 Interlock Drain Valve w/quad Drain/Control Valve Seal Quad, Drain/Control Valve Level Five Assembly B 8102B 8102B 8102B 8102B Parts (61)

62 Bases, Tanks, and Tubes Notes 1. Locate the correct part from the exploded drawing on the right, and use it to find the correct row in the table below. The standard model number determines the correct column Dwg. No. Description Qty. Req d Model Number S150 S250 S250 OD S350 S550 1 Seal, Main Base Main Base Check Stem O-ring, Base Distributor, Upper A 2160A 2160A 2160A 2160A 6 Distributor Clip Distributor Tube Media Tank Connector Pin Connector Link Connector Pipe A O-ring, Connector Kit, Tank Connector A Remote Base Flow Restrictor A Complete Module Gravel/Tank 24 lbs A --- Resin, Standard Mesh (1 cu. ft.) Varies* Resin, Standard Mesh (1 cu. ft.) Varies* *Refer to specific data sheet. Parts (62)

63 High Efficiency Units: S650 S650 OD Parts (63)

64 Level One Assembly High Efficiency 1¼ Units Completed Assembly Part numbers can be found on parts page 65. Parts (64)

65 Notes Locate the correct part from the exploded drawing on previous page and use it to find the correct row in table below. The standard model number determines the correct column. Dwg. No. Description Qty Req d Model Number S650 S650 OD 1 Cap Screw Cap Asy Seal, Cap AccuDial Return Spring A 14706A 5 Actuator O-ring Demand Override Actuator A 14707A 7 Balance Piston Spring, Balance Piston O-ring, Balance Piston A 8189A 10 Upper Meter Disc Lower Meter Disc # Control Disc B (white) 15042B (tan) 13 Pawl, Meter Drive A 14719A 14 Spring, Meter Drive Pawl, Regeneration Start Pawl, Regeneration Drive Support Pin Eccentric Pin Regeneration O-ring Pawl, No Back A 14715A 21 Filter, Level One Screw, Main Valve Level One Seal Level One Assembly * Meter Nozzle *See Gearing Stacks (Page 66) for Meter Nozzle location. Parts (65)

66 Gearing Stacks 4 STEM GEAR Meter Side S650 and S650 OD Regeneration Side 2 PP STEM GEAR 2 10 Jet 2 2 Notes 1. Use the model number to locate the correct set of drawings. 2. Use the side (Meter and Regeneration) to locate the correct stack 3. Use the table to correlate drawing number to part number. Regeneration Side Meter Nozzle Gear Alignment Clip Replaces E-rings, washers, and retainer. Description Part No. Gear # Gear # Gear # Turbine #PP Turbine #10 jet 8781F Stem Gear 1521 Nozzle, Meter, ½ Louver Gear Alignment Clip 11902A Kinetico 1 ¼ Meter Side Parts (66)

67 Level Two and Three Assemblies Notes 1. Locate the correct part from the exploded drawing on the right, and use it to find the correct row in the table below. The standard model number determines the correct column Dwg. No. Description Qty Req d Model Number S650 S650 OD 1 Level Two Vent Tube Brine Flow Control (gray) 8472 (gray) 4 Level Two Seal Level Three C 8915C 6 Drain Elbow Brine Elbow Regeneration Flow Control B 9183B 9 Venturi Throat (tan) 3343 (tan) 10 Level Three Seal Filter Disc A 11017A Parts (67)

68 Level Four Assembly Notes 1. Locate the correct part from the exploded drawing on the right, and use it to find the correct row in the table below. The standard model number determines the correct column. 2. Parts marked with * are for replacement. 2 3* 4 5* 5* 5A* 1 Completed Assembly * 10 Dwg. No. Description Qty. Req d Model Number S650 S650 OD 1 Level Four w/retainers Main Valve Piston Quad Ring 125, Piston A 8186A 4 Control Valve Spring Loaded A 13720A 5 Quad Ring, Drain Control. Valve A Quad Ring, Silicone A 8187A 6 Control Valve Seal A 8193A 7 Flow Control, Backwash Main Valve Seat Main Valve Seat Seal A 8185A 10 Level Four Seal Level Four Assembly 1 Parts (68)

69 Level Five Assembly Notes 1. Locate the correct part from the exploded drawing on the right, and use it to find the correct row in the table below. The standard model number determines the correct column. 2. Parts marked with * are for replacement. 3. Part marked with a is sold separately * 1 Completed Assembly 6 4 Dwg. No. Description Qty. Req d Model Number S650 S650 OD 1 Level Five Std-Check Stems A 13700A 2 Interlock Drain Valve w/quad Drain/Control Valve Seal A 8193A 5 Quad, Drain/Control Valve A 8187A 6 Level Five Assembly 1 Parts (69)

70 Bases, Tanks, and Tubes Notes 1. Locate the correct part from the exploded drawing on the right, and use it to find the correct row in the table below. The standard model number determines the correct column Dwg. No. Description Qty. Req d Model Number S650 S650 OD 1 Seal, Main Base, Reverse Flow Main Base, Reverse Flow Check Stem O-ring, Base Distributor, Upper, Snap Fit Distributor Tube, Snap Fit Media Tank Assembly A 11107A 8 Connector Pin Connector Link Connector Pipe O-ring, Connector Kit, Tank Connector Remote Base Flow Restrictor 1 N/A 5567A --- Resin, Fine Mesh 1 cu. ft Resin, Fine Mesh 0.1 cu. ft. 9815A 9815A Parts (70)

71 Combination Systems: Q850 Q850 OD Parts (71)

72 Level One Assembly Overdrive Backwashing Units Completed Assembly Part numbers can be found on parts page 73. Parts (72)

73 Notes 1. Locate the correct part from the exploded drawing on previous page and use it to find the correct row in table below. The standard model number determines the correct column. Dwg. No. Description Qty Req d Model Number Q850 Q850 OD 1 Cap Screw Cap Assembly Seal, Cap AccuDial Return Spring A 14706A 5 Actuator O-ring Demand Override Actuator A 14707A 7 Balance Piston Spring, Balance Piston O-ring, Balance Piston Upper Meter Disc Lower Meter Disc # Control Disc B (black) 15023B (lt. green) 13 Pawl, Meter Drive A 14719A 14 Spring, Meter Drive Pawl, Regeneration Start Pawl, Regeneration Drive Support Pin Eccentric Pin Regeneration O-ring Pawl, No Back A 14715A 21 Filter, Level One Screw, Main Valve Level One Seal Level One Assembly * Meter Nozzle *See Gearing Stacks (Page 74 for Meter Nozzle location. Parts (73)

74 Gearing Stacks 4 STEM GEAR Q850 and Q850 OD Meter Side Regeneration Side 2 PP STEM GEAR 2 10 Jet 2 2 Notes 1. Use the model number to locate the correct set of drawings. 2. Use the side (Meter and Regeneration) to locate the correct stack. 3. Use the table to correlate drawing number to part number. Regeneration Side Meter Nozzle Gear Alignment Clip Replaces E-rings, washers, and retainer. Kinetico 1 ¼ Description Part No. Gear # Gear # Gear # Turbine #PP Turbine #10 Jet 8781F Stem Gear 1521 Nozzle, Meter, Half Louver Gear Alignment Clip Meter Side 11902A Parts (74)

75 Level Two and Three Assemblies Notes 1. Locate the correct part from the exploded drawing on the right, and use it to find the correct row in the table below. The standard model number determines the correct column Dwg. No. Description Qty Req d Model Number Q850 Q850 OD 1 Level Two Vent Tube Brine Flow Control (blue) 5156 (blue) 4 Level Two Seal Level Three C 8915C 6 Drain Elbow Brine Elbow Regeneration Flow Control B 9183B 9 Venturi Throat (white) 1043 (white) 10 Level Three Seal Filter Disc A 11017A Parts (75)

76 Level Four Assembly Notes 1. Locate the correct part from the exploded drawing on the right, and use it to find the correct row in the table below. The standard model number determines the correct column. 2. Parts marked with * are for replacement. 2 3* 4 5* Completed Assembly 11 5* * 10 Dwg. No. Description Qty. Req d Model Number Q850 Q850 OD 1 Level Four w/retainers A 13692A 2 Main Valve Piston Quad Ring 125, Piston Control Valve Spring Loaded A 13720A 5 Quad Ring, Drain Control. Valve Control Valve Seal Flow Control, Backwash Main Valve Seat Main Valve Seat Seal Level Four Seal Level Four Assembly 1 Parts (76)

77 Level Five Assembly 1. Locate the correct part from the exploded drawing on the right, and use it to find the correct row in the table below. The standard model number determines the correct column. 2. Parts marked with * are for replacement. 3. Part marked with a is sold separately * Notes 1 Completed Assembly 6 4 Dwg. No. Description Qty. Req d Model Number Q850 Q850 OD 1 Level Five Std-Check Stems A 13700A 2 Interlock Drain Valve w/quad Drain/Control Valve Seal Quad, Drain/Cont. Valve Level Five Assembly B 8102B Parts (77)

78 Bases and Connecting Pipes 10 Notes 1. Locate the correct part from the exploded drawing on the right, and use it to find the correct row in the table below. The standard model number determines the correct column Dwg. No. Description Qty. Req d Model Number Q850 Q850 OD 1 Seal, Main Base, Reverse Flow Main Base, Reverse Flow Check Stem O-ring, Base Distributor, Upper, Snap Fit Connector Pin Connector Link Connector Pipe O-Ring, Connector Kit, Tank Connector Remote Base Flow Restrictor 1 N/A 5567A Parts (78)

79 Tanks and Tubes Dwg. No. Description Qty. Req d Model Number Q850 Q850 OD 1 Media Tank - Top A 11108A 2 Distributor Tube - Top Tank Lower Distributor - Top Tank Nipple Connector A 8214A 5 Base O-ring Upper Distributor - Bottom Tank Distributor Tube - Bottom Tank Media Tank - Bottom A 11107A Resin, Fine Mesh, 1 cu. ft. varies Resin, Fine Mesh, 0.1 cu. ft. varies 9815A 9815A Carbon 1 cu. ft C 10860C Parts (79)

80 Brine Drums Parts (80)

81 18 x 35 Brine Drum Assembly Assembly Part Number: Dwg. No. Description Part No. 1 Brine Drum Lid, 18 x A 2 Brine Drum Drilled, 18 x Grid Plate Assembly, 5 x Brine Well, 4 x A 5 Fastener, Push-in, ¼" Washer, Overflow Elbow, Overflow Nut, Overflow 1139 Dwg. No. Description Part No. 9 Brine Valve Assembly, 18 x Brine Well Cover, Drilled 7815A 11 BV Bent Tube, 18 x BV Guide, Rod/Tube BV Guide Lock, Rod/Tube BV Float Cup, Grommet & Retainer BV Adjuster Tube, Non-magnetic 7787B 16 BV Nut Assembly w/ Float Rod BV O-ring BV Body w/ Plug and Conn BV Body w/ Plug Connector, Male ⅜"T x ¼"MNPT Connector, Union, ⅜"T x ⅜"T 9210 Parts (81)

82 12 x 40 Brine Drum Assembly Assembly Part Number: 1479B Dwg. No. Description Part No. 1 Brine Drum Drilled, 12 x Grid Plate, 12 x Grid Support Set, 12 x 40 (Qty. 3) Rubber Grommet Brine Well, 4 x A 6 Fastener, Push-in, ¼" Nut, Overflow Washer, Overflow Elbow, Overflow 1138 Dwg. No. Description Part No. 10 Brine Valve Assembly, 18 x Brine Well Cover, Drilled 7815A 12 BV Bent Tube, 18 x BV Guide, Rod/Tube BV Guide Lock, Rod/Tube BV Float Cup, Grommet & Retainer BV Adjuster Tube, Non-magnetic 7787B 17 BV Nut Assembly w/ Float Rod BV O-ring BV Body w/ Plug and Connector BV Body w/ Plug Conn, Male ⅜"T x ¼"MNPT Conn, Union, ⅜"T x ⅜"T 9210 Parts (82)

83 12 x 16 x 20 Brine Drum Assembly Assembly Part Number: A B Dwg. No. Description Part No. 1 Brine Drum Lid, 12 x 16 x A 2 Brine Drum, Punched, WP Brine Well 7918A 4 Nut, Overflow Washer, Overflow Elbow, Overflow Brine Well Cover, Drilled, Off-Center 7815A 8 BV Bent Tube BV Guide, Rod/Tube BV Guide Lock, Rod/Tube BV Float Cup, Grommet & Retainer 7821 Dwg. No. Description Part No. 12 BV Adjuster Tube, Non-magnetic 7787B 13 BV Nut Assembly w/ Float Rod, 10" BV O-ring BV Body w/ Plug and Connector BV Body w/ Plug Connector, Male ⅜"T x ¼"MNPT Connector, Union, ⅜"T x ⅜"T Brine Valve Assembly Grid Plate Assembly A Grid Plate B Grid Support Set 8706 Parts (83)

84 24 x 40 Brine Drum Assembly Assembly Part Number: 10586A Dwg. No. Description Part No. 1 Brine Well Grid Plate, Fastener, Push In Washer, Overflow Elbow, Overflow Nut, Overflow Brine Valve Assembly, 24 x Brine Well Cover, Drilled w/ Decal 7815A 9 BV Bent Tube, 24 x BV Guide, Rod/Tube 7798 Dwg. No Description Part No. 11 Lock, BV Guide BV Float Cup, Grommet & Retainer BV Nut Assembly w/19 Rod BV O-ring BV Body w/ Plug and Connector BV Body w/ Plug Connector, Male, ⅜"T x ¼"MNPT Connector, Union, ⅜"T x ⅜"T Adjuster Tube 7787B Parts (84)

85 K-Spray Brine Drum Assembly Assembly Part Number: 9763A A Dwg. No. Description Part No. 1 Brine Drum, w/lid, (empty) Brine Drum Lid Grid Plate, 5 x K-Spray Grid Plate Extension (Qty. 4) Brine Well Overflow Elbow Overflow Nut K-Spray Valve Assembly 9769B Dwg. No. Description Part No. 10 K-Spray Float/Rod Assembly Safety Valve Spray Nozzle, Upper Connector, ¼ MNPT x ⅜ Tube Elbow, ¼ PVC Check, K-Spray Check Valve, Spray Nozzle Parts (85)

86 Part No Rev. 11/2013

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