Water Specialist WS2H and WS3 Control Valve Drawings and Service Manual

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1 Water Specialist WSH and WS Control Valve Drawings and Service Manual HYDROCARBONS SUCH AS KEROSENE, BENZENE, GASOLINE, ETC., MAY DAMAGE PRODUCTS THAT CONTAIN O-RINGS OR PLASTIC COMPONENTS. EXPOSURE TO SUCH HYDROCARBONS MAY CAUSE THE PRODUCTS TO LEAK. DO NOT USE THE PRODUCT(S) CONTAINED IN THIS DOCUMENT ON WATER SUPPLIES THAT CONTAIN HYDROCARBONS SUCH AS KEROSENE, BENZENE, GASOLINE, ETC.

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3 Table of Contents General Specifications and Pre-Installation Checklist... Software and Power Supply Compatibility...5 Installation Instructions... Installation Summary...9 WSH Control Valve Cycle Positions...0 WS Control Valve Cycle Positions... Front Cover and Drive Assembly... WSH Drive Cap Asy, Downflow Piston, Regenerant Piston, Spacer Stack Asy, Drive Back Plate and Main Body, and Meter...7 WS Drive Cap Asy, Downflow Piston, Regenerant Piston, Spacer Stack Asy, Drive Back Plate, Main Body...8 V075 and V075BSPT WS Meter Assembly...9 Brine Valve Body and Injector Components...0 Base Tank Adapters... V58-0 WS Drain Elbow ¾ Male NPT without silencer... V WS Drain Fitting Straight Male NPT without silencer... V079 and V080 NPT and BSPT and.5 DLFC... V05 and V05 BSPT WS DLFC...5 V7 WS DLFC ASY and V7BSPT... V0 and V0BSPT Motorized Alternating Valve...7 V07 and V07BSPT Motorized Alternating Valve...8 V08 and V08BSPT Motorized Alternating Valve...9 V00 and V00BSPT Bypass Valve...0 V05 WSH.5 Groove Lock Clamp... Error Codes... Trouble Shooting Guide... Standard Injector Graphs...

4 Page WSH and WS Drawings and Service Manual Table General Specifications and Pre-Installation Checklist Minimum/Maximum Operating Pressures Minimum/Maximum Operating Temperatures Power Adapter: Supply Voltage Supply Frequency Output Voltage Output Current Service flow rate Backwash flow rate CV Service CV Backwash Meter: Accuracy Flow Range Regenerant Refill Rate Injectors Brine Line Adapters Included 0 psi (8 kpa) -5 psi (8 kpa) 0 F ( C) 0 F ( C) U.S. 0V AC 0 Hz 0V or V AC 800 ma see Table No user serviceable parts are on the PC board, the motor, or the Power adapter. The means of disconnection from the main power supply is by unplugging the Power adapter from the wall. Inlet, Outlet and Drain Line Openings Distributor Tube Opening: WSH Valve WS Valve Tank Connection: WSH Valve WS Valve Shipping Weight PC Board Memory Compatible with the following typical concentrations of regenerants/chemicals International 0V AC 50 Hz 0V or V AC 800 ma WSH Valve: 5 gpm (7 lpm, 8. m 5 psig (0 kpa) drop WS Valve: 50 gpm (9 lpm, 5.8 m 5 psig (0 kpa) drop WSH Valve: 5 gpm (7 lpm, 8. m 5 psig (7 kpa) drop WS Valve: 0 gpm (8 lpm, 50.0 m 5 psig (7 kpa) drop WSH Valve:. WS Valve:. WSH Valve: 5.0 WS Valve:.0 WSH Valve: Internal Meter + 5 %.5 5 gpm (5.7 7 lpm) WS Valve: Optional External Meter + 5 %.5 50 gpm (. 5 lpm) WSH and WS Valves: Variable - Shipped from Factory with. gpm (8. lpm) WSH & WS Valves: See Injector Graphs V00-A through H Male NPT Elbow & ¾ x Solvent Weld Elbow WSH Valve: Female NPT or BSPT or.5 Groove Lock WS Valve: Female NPT or BSPT, No Groove Lock Female NPT Inlet & Outlet.75 OD (.0 NPS).5 OD ( NPS) Female BSPT Inlet & Outlet mm OD 90 mm OD -8UN, Flange, Side Mount ( Female NPT or BSPT or.5 Groove Lock) Flange or Side Mount ( Female NPT or BSPT) WSH Valve with Meter: 50 lbs (.7 kg) WS Valve: 57 lbs (5.9 kg) Meter Sold Separately Nonvolatile EEPROM (electrically erasable programmable read only memory) Sodium chloride, potassium chloride, potassium permanganate, sodium bisulfite, chlorine and chloramines

5 WSH and WS Drawings and Service Manual Page 5 Table Software and Power Supply Compatibility V-0BOARD Main Board Software Version V-0BOARD System Board.0.07 or.08. or or. Output Voltage VAC Power Supply Part # and Description V WSH/ AC ADAPTER VEU WSH/ AC ADAPTER EU VUK WSH/ AC ADAPTER UK V WSH/ AC ADAPTER VAC VEU WSH/ AC ADAPTER EU VUK WSH/ AC ADAPTER UK V-0 WSH/ AC ADAPTER 0V 0 VAC VEU-0 WSH/ AC ADAPTER EU 0V VUK-0 WSH/ AC ADAPTER UK 0V It is recommended to maintain one version throughout a system. Replacement V power supplies have screw terminals and are shipped less a cord. Use cord from existing power supply to connect to the screw terminals. VEU-0 and VUK-0 will not be available for sale until August 00.

6 Page WSH and WS Drawings and Service Manual Installation: WSH CONTROL VALVE TOP VIEW BRINE/REFILL INLET DRAIN INTERNAL FLOW METER OUTLET WS CONTROL VALVE TOP VIEW BRINE/REFILL INLET DRAIN OUTLET

7 WSH and WS Drawings and Service Manual Page 7 DISTRIBUTOR PIPE HEIGHT: Recommended distributor pipe height for top mounted WSH Control valves is ¼ ½ above the top of tank for fiberglass tanks. Please verify distributor pipe and pilot o-ring engagement and make proper allowances for tank expansion. Recommended distributor pipe height for top mounted WS Control valves is ½ ¾ above the top of tank for fiberglass tanks. Please verify distributor pipe and pilot o-ring engagement and make proper allowances for tank expansion. GENERAL INSTALLATION & SERVICE WARNINGS The control valve and fittings are not designed to support the weight of the system or the plumbing. Do not use Vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicone lubricant may be used on black o-rings but is not necessary. HYDROCARBONS SUCH AS KEROSENE, BENZENE, GASOLINE, ETC., MAY DAMAGE PRODUCTS THAT CONTAIN O-RINGS OR PLASTIC COMPONENTS. EXPOSURE TO SUCH HYDROCARBONS MAY CAUSE THE PRODUCTS TO LEAK. DO NOT USE THE PRODUCT(S) CONTAINED IN THIS DOCUMENT ON WATER SUPPLIES THAT CONTAIN HYDROCARBONS SUCH AS KEROSENE, BENZENE, GASOLINE, ETC. THIS WATER METER SHOULD NOT BE USED AS THE PRIMARY MONITORING DEVICE FOR CRITICAL OR HEALTH EFFECT APPLICATIONS Do not use pipe dope or other sealants on threads. Teflon tape is recommended to be used on all threads. Use of pipe dope may break down the plastics in the control valve. SITE REQUIREMENTS: The plug-in Power adapter is for dry locations only The tanks should be on a firm, level surface Electrical: Use an uninterrupted outlet installed within 5 feet (.57 meters) of the water conditioner. All plumbing should be done in accordance with local codes.. Locate the water conditioner so the distance between the drain and the water conditioner is as short as possible.. Regenerant tanks that must be refilled should be located where they are easily accessible. It is recommended a safety brine valve be used.. Do not install any water conditioner with less than 0 feet of piping between its outlet and the inlet of a water heater.. Do not locate unit where it or its connections (including the drain and overflow lines) will ever be subjected to room temperatures under 0 F ( C). 5. The use of resin cleaners in a non-vented enclosure is not recommended.

8 Page 8 WSH and WS Drawings and Service Manual. INLET/OUTLET PLUMBING: Connect to a supply line downstream of outdoor spigots. Install inlet and outlet shutoff valves for the control valve; see top view drawings for control valve inlet and outlet locations. Installation of a three valve bypass is recommended. If using plastic fittings ground the water conditioner per local electric codes. If an external water meter is used, install the water meter on the outlet side of the control valve. It is recommended that the meter assembly be installed horizontally or in a downflow vertical position to reduce turbine bearing wear. The turbine assembly may be orientated in any direction. Remove the cover and drive bracket and thread the water meter cord through the hole in the back plate. Reinstall the drive bracket. Weave the cord through the strain relief on the backplate and connect the end to the three prong connector labeled FLOW on the printed circuit board. Re-install the cover. 7. Drain: Verify that the drain can handle the backwash rate of the water conditioner. Correctly size the drain line and install an appropriately sized drain line flow control. For WSH and WS valves a drain line flow control are NOT supplied with a valve. For WSH valves the drain outlet is Female NPT or BSPT threads or.5 groove lock connection. For WS valves the drain port is Female NPT or BSPT, no groove lock connection. If using copper, solder joints near the drain must be done prior to connecting the drain line flow control fitting. Leave at least (5. mm) between the drain line flow control fitting and solder joints to prevent heat from damaging the flow control. Avoid elevating the drain line above the control valve where possible. Discharge the drain line through an air gap to a receptacle in accordance with local plumbing codes. IMPORTANT: Never insert a drain line directly into a drain, sewer line, or trap. Always allow an air gap between the drain line and the receptacle to prevent back siphonage. 8. Regeneration: If the control valve is to be used to regenerate the water conditioner with brine (saturated salt solution) or other regenerants. The WSH and WS control valves regenerant port has a 90 Male NPT threaded outlet connection that swivels 0. To ensure acceptable operation of the injectors use pipe to connect to the brine tank. Smaller drain line flow controls may result in the injector performance not matching the injector graphs. Use an adequately size drain line flow control to ensure proper brine draw. See Table for injector order number and size for tank diameter. An overflow drain line from the regenerant tank that discharges into an acceptable drain is recommended, as a regenerant overflow could damage furnishings or the building structure. Connect a line to the overflow fitting on the regenerant tank. If an overflow fitting is not already installed on the regenerant tank, install one. Do not elevate the overflow drain line. Discharge the overflow drain line through an air gap to a receptacle in accordance with local plumbing codes. Table WSH and WS Valve Injector Order Information Injector Order Number Typical Tank Diameter V00-A 8 V00-B V00-C V00-D 0 V00-E V00-F V00-G 8 V00-H All injector graphs are at the end of this manual for total, slow rinse and draw flow rates. Actual injector size used may vary depending on the design and application of the system. Injectors in table are sized for a typical downflow softener using standard mesh synthetic cation exchange media regenerating with sodium chloride.

9 WSH and WS Drawings and Service Manual Page 9 9. Power Adapter: If a Power Adapter is already connected to the control valve, plug the Power Adapter into an uninterrupted outlet. If the Power Adapter cord has not yet been connected to the control valve, remove the control valve cover and the drive bracket and thread Power Adapter cord through the hole in the back plate. Reinstall the drive bracket. Weave the cord through the strain relief on the backplate and connect the end to the four pin connector on the printed circuit board labeled POWER. Reinstall the cover. Plug the Power Adapter into an uninterrupted outlet. 0. Program the control valve: It is very important to program the control valve for the type of system (e.g. water softener of filter) and the end use application. Check the program used prior to testing the system. Installation Summary Installation Date: Installation Location: Installer(s): Phone Number: Application Type: (Softener) Other: Water Source: Water Test Results: Hardness: Iron: ph: Other: Misc: Service Flow Rates: min. max. Tank Size: Diameter Height: Resin or Media Volume: Resin or Media Type: Capacity: Salt or Fill Setting per Regeneration: Brine Tank Size: Control Valve Configuration: Valve Type: Valve Part Number: Valve Serial Number: Regenerant Refill Control: gpm/lpm Injector Size: Drain Line Flow Control: gpm/lpm

10 Page 0 WSH and WS Drawings and Service Manual Treated Water Supply WSH Control Valve Cycle Positions SERVICE Raw Water Inlet Raw/Hard Water is bypassed during regeneration BACKWASH Backwash water to drain Raw Water Inlet

11 WSH and WS Drawings and Service Manual Page DRAW Raw/Hard Water is bypassed during regeneration Regenerant water to drain Raw Water Inlet Regenerant solution being drawn in Injector feed water from Raw Water Inlet supply Raw/Hard Water is bypassed during regeneration SLOW RINSE Slow Rinse water to drain Raw Water Inlet Injector feed water from raw water inlet supply

12 Page WSH and WS Drawings and Service Manual RINSE Treated Water Supply Rinse water to drain Raw Water Inlet Raw/Hard Water is bypassed during regeneration SOFT WATER REFILL Raw Water Inlet Treated Water to Regenerant Tank Treated water from Refill Tube Refill port to refill tube for treated water

13 WSH and WS Drawings and Service Manual Page WS Control Valve Cycle Positions SERVICE Treated Water Outlet Raw Water Inlet BACKWASH Raw/Hard Water is bypassed during regeneration Backwash Water to Drain Raw Water Inlet

14 Page WSH and WS Drawings and Service Manual DRAW Raw/Hard Water is bypassed during regeneration Backwash Water to Drain Raw Water Inlet Regenerant solution being drawn in Injector feed water from Raw Water Inlet supply SLOW RINSE Raw/Hard Water is bypassed during regeneration Slow Rinse Water to Drain Raw Water Inlet Injector feed water from Raw Water Inlet supply

15 WSH and WS Drawings and Service Manual Page 5 RINSE Raw/Hard Water is bypassed during regeneration Rinse Water to Drain Raw Water Inlet Treated Water Supply SOFT WATER REFILL Raw Water Inlet Treated Water to Regenerant Tank Treated water from Refill Tube Refill port to refill tube for treated water

16 Page WSH and WS Drawings and Service Manual Front Cover and Drive Assembly Drawing No. Order No. Description Quantity V08 WSH/ POD FRNT-BK COVERS a V08 WSH/ POD ASY COMPLETE W/BOARD* Optional V-0 BOARD WSH/ PC BOARD DISPLAY V8 WSH/ CABLE DISPLAY POD V-0BOARD WSH/ PC BOARD VALVE 5 V-0R WSH/ COVER ASY PLATINUM V07-0 WS MOTOR ASY 7 V-0 WSH/ DRIVE BRACKET ASY 8 V0 WS DRIVE GEAR X 9 V09 WS DRIVE GEAR COVER V WSH/ AC ADAPTER (shipped less cord) VEU WSH/ AC ADAPTER EU See Table Not Shown VUK WSH/ AC ADAPTER UK Software and V-0 WSH/ AC ADAPTER 0VAC Power Supply Compatibility VEU-0 WSH/ AC ADAPTER EU 0VAC for option VUK-0 WSH/ AC ADAPTER UK 0VAC selection 0 V-0BOARD WSH/ PC BOARD SYSTEM Optional Not Shown V75- WSH/ SYS CONNECT CORD FT RED Optional Not Shown V75- WSH/ SYS CONNECT CORD FT BL Optional Not Shown V75- WSH/ SYS CONNECT CORD FT YEL Optional *Contains items, & Pod Assembly, PC Board and Cable a

17 WSH and WS Drawings and Service Manual Page 7 WSH Drive Cap Assembly, Downflow Piston, Regenerant Piston, Spacer Stack Assembly, Drive Back Plate, Main Body and Meter Drawing No. Order No. Description Quantity V75 WSH/ SCREW BTNSKT HD SS/8-X-/ (7/ hex allen wrench required) V9 WSH/ WASHER SS /8 V5 WSH/ BACK PLATE V0 WSH DRIVE ASY 5 V89 O-RING V0-0 WSH PISTON 7 V8-0*** WSH/ BRINE PISTON 8 V05 WSH STACK ASY Not Shown V8 WSH/ PLUG / HEX NPT (included when ordering V0-0) V5 WSH/ PLUG / HEX BSPT (included when ordering V0BSPT-0) 9 V0-0 WSH BODY W/V8 PLUG V0BSPT-0 WSH BSPT BODY W/V5 PLUG 0 V* WS.5// METER RETAINING CLIP V00-0 WS.5/H METER COMMERCIAL ASY V8-0 WS.5/ TURBINE ASY V05 O-RING 5 V50 WS.5/ TURBINE CLIP 5 V79 O-RING V80 O-RING FOR VALVE BODIES WITH NPT THREADS V5 O-RING 0 FOR VALVE BODIES WITH BSPT THREADS 7 V05** WSH IN BASE CLAMP ASY 8 V7 WSH/ BOLT HEX SS 5/-8X-/ 9 V9 WSH/ NUT 5/-8 SS HEX Not Shown D00-0 TOP BAFFLE DFSR CLACK /MM * In 008 a modification was made to Meter Housings to use V WS.5// Meter Retaining Clip. Do not use V on old style housings which have holes through the castings to accept the U-shaped V WS Meter Clip. **V05 WS IN BASE CLAMP ASY includes a V7 WS BOLT HEX SS 5/-8X-/ and V9 WS NUT 5/-8 SS HEX. ***V8-0 Brine Piston is used for Backwash Only valves. THIS WATER METER SHOULD NOT BE USED AS THE PRIMARY MONITORING DEVICE FOR CRITICAL OR HEALTH EFFECT APPLICATIONS. Service or replace the turbine by:. Turn the bypass for the system off and relieve the pressure on the system.. Press downward on the remote meter assembly to relieve tension on the retaining clip V (or the U-shaped V WS Meter Clip). Remove the clip and take the meter assembly out of the housing.. Remove the bend from the two exposed tips of the retaining clip V50 and remove clip.. Service or replace the V8-0 WS5/ Turbine Assembly and place it back in the turbine shaft. 5. Insert the V50 WS5/ Turbine Clip and re-bend the exposed ends of the clip. The V8-0 turbine has a groove to line up with the V50 WS5/ Turbine Clip.. Insert meter assembly back into the meter housing. 7. Re-install the meter retaining clip V as shown below (or the U-shaped V WS Meter Clip). 8. Open the bypass for the system slowly to bring back into service and check to be sure you have no water leaks. 0 Typical meter retaining clip installation. Ensure clip is fully engaged in groove and tabs positioned in slot as shown. B or indent indicates BSPT N or no mark indicates NPT Install D00-0 upper diffuser (not shown) when using the Quick Dissconnect (V0)

18 Page 8 WSH and WS Drawings and Service Manual WS Drive Cap Assembly, Downflow Piston, Regenerant Piston, Spacer Stack Assembly, Drive Back Plate and Main Body Drawing No. Order No. Description Quantity V7 WSH/ SCREW BTNSKT HD SS/8-X (7/ hex allen wrench required) V9 WSH/ WASHER SS /8 V5 WSH/ BACK PLATE V09 WS DRIVE ASY 5 V89 O-RING V-0 WS PISTON 7 V8-0** WSH/ BRINE PISTON 8 V09 WS STACK ASY Not Shown V8 WSH/ PLUG / HEX NPT (included when ordering V7-0) V5 WSH/ PLUG / HEX BSPT (included when ordering V7BSPT-0) 9 V7-0 WS BODY W/V8 PLUG V7BSPT-0 WS BSPT BODY W/V5 PLUG 0 V7 O-RING V7 O-RING FOR VALVE BODIES WITH NPT OR BSPT THREADS V09* WS BASE CLAMP ASY V7 WSH/ BOLT HEX SS 5/-8X-/ V9 WSH/ NUT 5/-8 SS HEX Not Shown V7 TOP BAFFLE DFSR CLACK /90MM *V09 WS BASE CLAMP ASY includes a V7 WSH/ BOLT HEX SS 5/-8X-/ and V9 WSH/ NUT 5/-8 SS HEX. **V8-0 Brine Piston is used for Backwash Only valves. 9 B Indicates BSPT N Indicates NPT Install V7 upper diffuser (not shown) when using the Flange Base (V090)

19 WSH and WS Drawings and Service Manual Page 9 V075 WS Meter NPT Assembly and V075BSPT WS Meter BSPT Assembly B indicates BSPT N indicates NPT Typical meter retaining clip installation. Ensure clip is fully engaged in groove and tabs positioned in slot as shown. 5 Service or replace the turbine by:. Turn the bypass for the system off and relieve the pressure on the system.. Press downward on the remote meter assembly to relieve tension on the retaining clip V. Remove the clip and take the meter assembly out of the housing.. Remove the bend from the two exposed tips of the retaining clip V50 and remove clip.. Service or replace the V8-0 WS5/ Turbine Assembly and place it back in the turbine shaft. 5. Insert the V50 WS5/ Turbine Clip and re-bend the exposed ends of the clip. The V8-0 turbine has a groove to line up with the V50 WS5/ Turbine Clip.. Insert meter assembly back into the meter housing. 7. Re-install the meter retaining clip V as shown above. 8. Open the bypass for the system slowly to bring back into service and check to be sure you have no water leaks. Drawing No. Order No. Description Quantity V WS Remote Meter Asy 5 Ft Cord (includes V8-0, V50 and V05) V8-0 WS.5/ Turbine Asy V05 O-Ring 5 V50 WS.5/ Turbine Clip 5 V0-0 WS Meter NPT Housing V0BSPT-0 WS Meter BSPT Housing V WS.5// Meter Retaining Clip Not Shown V0 WS Flow Straightener (located inside meter housing) Installation Installation of the V075 WS Meter NPT Assembly can be accomplished with NPT pipe or by using a ½ groove lock coupling. For V075BSPT WS Meter BSPT Assembly use BSPT pipe or ½ groove lock coupling. It is recommended that the meter assembly be installed horizontally or in a downflow vertical position to reduce turbine bearing wear. WHEN INSTALLING THE METER, MAKE SURE THE ARROW ON THE METER BODY IS GOING THE SAME DIRECTION AS THE WATER FLOW. THIS WATER METER SHOULD NOT BE USED AS THE PRIMARY MONITORING DEVICE FOR CRITICAL OR HEALTH EFFECT APPLICATIONS. OPERATING PRESSURES: 0 PSI MINIMUM / 5 PSI MAXIMUM OPERATING TEMPERATURES: 0 F MINIMUM / 0 F MAXIMUM The gauge wire crimp terminals are Molex Series 57 or 05. The housing connector is Molex Series 95 White Housing, P/N The housing connector diagram shows the proper installation of the RED, WHITE and BLACK wires for CLACK CORPORATION CONTROL VALVES. RED AND WHITE LEADS NOT INSERTED IN HOUSING When connecting to other manufacturers control valves please contact your original equipment manufacturer for proper wiring instructions. Wiring: The meter must be supplied with a DC voltage between and volts The RED wire is positive The BLACK wire is negative The WHITE wire is the meter output Calibration: For WSH valves select 8 pulses if valve software records in gallons and. if valve software records in liters. The calibration factor for the WS Meter Assembly is 8 pulses per gallon when used on V WIRE HARNESS applications other than WSH valves. The meter flow range is.5-50 gpm + 5% (output signal 0. Hz to. Hz). NOTE: Not all flow monitors will register accurately at either the low or high flow range of this meter. Contact your flow monitor manufacturer for limitations. Pressure drop at 50 gpm is 7. PSI RED BLACK WHITE BLACK CLACK CORPORATION VALVES ONLY

20 Page 0 WSH and WS Drawings and Service Manual WSH and WS Brine Valve Body and Injector Components Drawing No. Order No. Description Quantity WSH WS V7-0 WSH/ SOFTFILL TUBE ASY a V-0*** WSH INJECTOR TUBE ASY FOR A THRU H b V70-0 WS INJECTOR TUBE DOWNFLOW ASY V89 O-RING V07 WSH/ BRINE BODY ASY 5 V77 WSH/ INJECTOR CAP V5 O-RING 5 7 V75 WSH/ SCREW BSHD SS /8-X-/ (7/ hex allen wrench required) 8 V9 WSH/ WASHER SS /8 9 V-0* WS DLFC 0 FOR / 0 V WSH/ REFILL FLOW CNTRL RETAINER V77 O-RING V05 O-RING 5 V50 WS SPLIT RING V5 WS NUT QC 5 V9 WS FTG PVC MALE NPT ELBOW Not Shown V89 WS FTG /& PVC SLVNT 90 Optional Optional V00-R-5B WS INJECTOR R ASY W/V00-5B V00-S-5C WS INJECTOR S ASY W/V00-5C V00-T-5D WS INJECTOR T ASY W/V00-5D V00-U-5E WS INJECTOR U ASY W/V00-5E V00-V-5F WS INJECTOR V ASY W/V00-5F V00-W-5G WS INJECTOR W ASY W/V00-5G V00-X-5H WS INJECTOR X ASY W/V00-5H V00-A WS/H/ INJECTOR ASY A V00-B WS/H/ INJECTOR ASY B V00-C WS/H/ INJECTOR ASY C V00-D WS/H/ INJECTOR ASY D V00-E WS/H/ INJECTOR ASY E V00-F WS/H/ INJECTOR ASY F V00-G WS/H/ INJECTOR ASY G V00-H WS/H/ INJECTOR ASY H Not Shown V99** WSH/ FITTING CAP IN THREADED Backwash Only 5 *Any V-XXX flow control may be used. V7-0 WSH SOFTFILL TUBE ASY contains a V55 O-RING, V87 O-RING 0 and a V88 O-RING 0. V99 Cap installed from factory. ***V-0. Could be used as is with A-C injectors. Diffuser is snipped off if using D through G injectors. Order V-0 if using H injector. Proper RFC orientation directs refill water flow towards the washer face with radius and text. WATER FLOW a b V-0 WSH INJECTOR TUBE ASY A thru H contains a V85 O-RING and a V8 O-RING. V70-0 WS INJECTOR TUBE DOWNFLOW ASY contains a V85 O-RING, V8 O-RING and a V O-RING 09. V00-A through V00-G injectors and the V00-5ADAPTER contain a V8 O-RING 7 and a V8 O-RING. The V00-5ADAPTER can be used with any V00-5X injector so the H valve can be used on smaller tank sizes. The V00-5X injector contains one V O-RING 0 (lower) and one V7 O-RING 0 (upper). V00-H injectors use a V8 O- RING 7 and D O-RING. Backwash Only Valves include a V99 but do not include the following parts: V89, V-0, V and V77. ** Install V99 on V9 if valve is to be set up as a backwash only valve

21 WSH and WS Drawings and Service Manual Page V0 WSH/QC INCH BASE ASY (For use on WSH or WSQC only) Drawing No. Order No. Description Quantity V0-0 WSH BASE V8 O-RING 8 V055 WSH/QC INCH FLANGE BASE ASY or V090 WS INCH FLANGE BASE ASY 5 Drawing Quantity Order No. Description No. V055 V090 V WSH SCREW HEXCAP 5/-8X SS V9 WSH WASHER SS 5/ FLAT V5 WSH WASHER SPLIT LOCK 5/ SS V7 WSH NUT HEX 5/-8 FULL SS 5 COR0FL O RING FLANGE ADAPTER(PARK) V-0 WSH FLANGE BASE V7-0 WS FLANGE BASE Order No. Description Inlet/Outlet For Valve V0-0 WSH/QC SIDE MOUNT NPT ASY Female NPT or.5 Groove Lock WSH NPT V7-0 WS SIDE MOUNT NPT ASY Female NPT WS NPT V7BSPT-0 WS SIDE MOUNT BSPT ASY Female BSPT WS BSPT V0BSPT-0 WSH SIDE MOUNT BASE BSPT ASY Drawing No. Order No. Description Quantity V80 O-RING V0BSPT-0 WSH SIDE MOUNT BASE BSPT When using a side mount base with H BSPT valves replace distributor pilot o-ring V5 O-RING 0 with V80 O-RING. See exploded view of H valve for specific location of distributor pilot o-ring.

22 Page WSH and WS Drawings and Service Manual Order No. V58-0 Description: WS Drain Elbow ¾ Male NPT without Silencer DRAWING NUMBER ORDER NUMBER DESCRIPTION QTY V9 BUSHING PVC SCH80.5/.5 NPT V WS5 DLFC ADAPTER H5 CLIP RETAINING 7/WS V-007 WS DLFC 0.7 gpm for / V-00 WS DLFC.0 gpm for / V-0 WS DLFC. gpm for / V-07 WS DLFC.7 gpm for / V-0 WS DLFC. gpm for / V-07 WS DLFC.7 gpm for / V-0 WS DLFC. gpm for / V-0 WS DLFC. gpm for / V-05 WS DLFC 5. gpm for / V-05 WS DLFC.5 gpm for / V-075 WS DLFC 7.5 gpm for / V-090 WS DLFC 9.0 gpm for / V-00 WS DLFC 0 gpm for / ONE DLFC MUST BE USED IF ¾ FITTING IS USED. 5 V59-0 WS DLFC RETAINER ASY V O-RING 09 7 V58-0 WS DRN ELBOW / MALE NO HOLE This assembly is shipped without drain line fl ow control (DLFC) install DLFC before using. Use a minimum drain line size of ¾. Apply Teflon Tape 7 Water flow 5 Proper DLFC orientation directs water flow toward the washer face with rounded edge. Lubricate o-rings with silicone. Order DLFC separately Apply Tefl on Tape

23 WSH and WS Drawings and Service Manual Page Order No. V Description: WS Drain Fitting Male NPT Straight without Silencer DRAWING NUMBER ORDER NUMBER DESCRIPTION QTY V-0 WS FTG FLOW CONTROL BODY V7 WS DRAIN FTG ADAPTER V O-RING 09 V50 WS SPLIT RING 5 V5 WS NUT QC V05 O-RING 5 V WS DLFC 9.0 GPM FOR 7* V90-00 WS DLFC 0.0 GPM FOR V90-0 WS DLFC.0 GPM FOR V90-0 WS DLFC.0 GPM FOR V90-50 WS DLFC 5.0 GPM FOR V90-70 WS DLFC 7.0 GPM FOR V90-00 WS DLFC 0.0 GPM FOR V90-50 WS DLFC 5.0 GPM FOR ONE DLFC MUST BE USED IF FITTING IS USED. 8 H5 CLIP RETAINING 9 V WS.5 DLFC ADAPTER 0 V9 BUSHING PVC SCH 80.5 TO.5 NPT * Order DLFC separately. Apply Teflon Tape Water flow Proper DLFC orientation directs water flow toward the washer face with rounded edge. 5 Lubricate o-rings with silicone. Order DLFC separately 8 9 Apply Teflon Tape 0

24 Page WSH and WS Drawings and Service Manual V079 WS DLFC ASY 5 FNPT/5 FNPT, V079BSPT WS DLFC ASY 5 FNPT/5 FBSPT, V080 WS DLFC ASY 5 MNPT/5 FNPT and V080BSPT WS DLFC ASY 5 MNPT/5 FBSPT Drawing Quantity Order No. Description No. V079 V079BSPT V080 V080BSPT V08 WS5 RETAINER DLFC ASY V5 WS5 DLFC FLANGE OUTLET FNPT V5BSPT WS5 DLFC FLANGE OUTLET FBSPT V WS5 DLFC FLANGE INLET MNPT V7 WS5 DLFC FLANGE INLET FNPT 5 V5 BOLT HEXHD S/S HCS 5/-8x/ V O-RING V-007 WS DLFC 0.7 gpm for / V-00 WS DLFC.0 gpm for / V-0 WS DLFC. gpm for / V-07 WS DLFC.7 gpm for / V-0 WS DLFC. gpm for / V-07 WS DLFC.7 gpm for / V-0 WS DLFC. gpm for / V-0 WS DLFC. gpm for / V-05 WS DLFC 5. gpm for / V-05 WS DLFC.5 gpm for / Install at least one V90-XXX in center hole. Not Shown V-075 WS DLFC 7.5 gpm for / Knock out plugs allow installation of up to more V-090 WS DLFC 9.0 gpm for / of V-XXX. V-00 WS DLFC 0.0 gpm for / V WS DLFC 09.0 gpm for V90-00 WS DLFC 0.0 gpm for V90-0 WS DLFC.0 gpm for V90-0 WS DLFC.0 gpm for V90-50 WS DLFC 5.0 gpm for V90-70 WS DLFC 7.0 gpm for V90-00 WS DLFC 0.0 gpm for V90-50 WS DLFC 5.0 gpm for Assemblies are shipped without drain line fl ow control (DLFC). Assembly instructions:. Determine the desired fl ow rate. Select one V90-XXX for the center hole and a combination of V-XXX to arrive at the desired fl ow rate. At least one V90-XXX must be used and up to six of the V-XXX may be used.. Using a drill or punch remove the desired knockout(s) in V08.. Smooth holes.. Install appropriate size(s) of drain line fl ow control washers. Play close attention to proper DLFC orientation. 5. Fit V o-ring onto V08 Retainer DLFC Asy and assemble. Properly orientate the V08 in direction of fl ow.. Inlet threads for.5 female are NPT. Inlet threads for.5 male are NPT. Outlet threads for.5 are either female NPT or BSPT..5 female outlet is stamped with N or B to indicate NPT or BSPT. 5 B indictates BSPT N indicates NPT Washer Radius Direction of Flow DLFC not supplied. At least one V90-XXX must be installed in center hole. Plugs may be knocked out or drilled to use up to six V-XXX. Direction of Flow

25 WSH and WS Drawings and Service Manual Page 5 V05 WS DLFC ASY NPT and V05BSPT WS DLFC ASY BSPT Drawing No. Order No. Description Quantity V05 WS DLFC Retainer ASY V5 V5BSPT WS DLFC FLANGE INLET NPT WS DLFC FLANGE INLET BSPT V WS DLFC FLANGE OUTLET NPT VBSPT WS DLFC FLANGE OUTLET BSPT V7 BOLT HEX HD S/S HCS /8-X/ 5 V78 O-ring 8 Not Shown V-007 WS DLFC 0.7 gpm for / V-00 WS DLFC.0 gpm for / V-0 WS DLFC. gpm for / V-07 WS DLFC.7 gpm for / V-0 WS DLFC. gpm for / V-07 WS DLFC.7 gpm for ¾ V-0 WS DLFC. f gpm or / V-0 WS DLFC. gpm for / V-05 WS DLFC 5. gpm for / V-05 WS DLFC.5 gpm for / V-075 WS DLFC 7.5 gpm for / V-090 WS DLFC 9.0 gpm for / V-00 WS DLFC 0.0 gpm for / V WS DLFC 9.0 gpm for V90-00 WS DLFC 0.0 gpm for V90-0 WS DLFC.0 gpm for V90-0 WS DLFC.0 gpm for V90-50 WS DLFC 5.0 gpm for V90-70 WS DLFC 7.0 gpm for V90-00 WS DLFC 0.0 gpm for V90-50 WS DLFC 5.0 gpm for Install One or More DLFC s. Up to 5 of the V- XXX may be installed in the small holes. Up to of the V90- XXX may be installed in the large holes. Assemblies are shipped without drain line flow control (DLFC). Assembly instructions:. Determine the desired flowrate. Select a combination of V-XXX s and V90-XXX s to arrive at the desired flow rate. Up to five of the smaller V-XXX s may be used. Up to four of the larger V90-XXX s may be used.. Using a drill or punch remove the desired knockout(s) in V05.. Smooth hole(s).. Install appropriate size(s) of drain line flow control washers. Pay close attention to proper DLFC orientation. 5. Assemble. Properly orientate the V05 in the direction of flow.. Inlet and outlet threads are. Couplings for iron pipe may also be used. B indictates BSPT N indicates NPT Washer Radius Direction Of Flow 5 Direction Of Flow

26 Page WSH and WS Drawings and Service Manual Drawing No. V7 WS DLFC NPT ASY or V7BSPT WS DLFC BSPT ASY Order No. Description Quantity V WS DLFC 9.0 gpm for Install One or More DLFC washers. V90-00 WS DLFC 0.0 gpm for DLFC washers must be purchased separately. V90-0 WS DLFC.0 gpm for When using one retainer and one o-ring up to V90-0 WS DLFC.0 gpm for 5 DLFC washers can be used for flow rates from 9 gpm up to 5 gpm. V90-50 WS DLFC 5.0 gpm for V90-70 WS DLFC 7.0 gpm for When using two retainers and two o-rings, 5 DLFC washers are used in one of the retainers and up to more V90-00 WS DLFC 0.0 gpm for DLFC washers can be used in the other retainer for flow V90-50 WS DLFC 5.0 gpm for rates from 9 gpm up to 5 gpm. V75-0 WS DLFC HOUSING NPT V75BSPT-0 WS DLFC HOUSING BSPT V7 WS DLFC RETAINER or V77 WS DLFC RETAINER COVER 5 V78 WS DLFC RETAINER RING V79 O-RING or Interlock between two V7 s Larger hole for DLFC installation Positioning of V77 into V7 5 V78 retainer ring position if two V7 are used. V78 retainer ring position if one V7 is used. B indicates BSPT N indicates NPT Assemblies are shipped without drain line flow control (DLFC) washers. Assembly instructions:. Determine the desired flow rate. Select a combination of V90-XXX s to arrive at the desired flow rate.. Using a drill or punch remove the desired knockout(s) in V7. Each V7 retainer contains two types of knock outs. The larger knockouts are removed to install a DLFC. If two V7 retainers are needed remove the smaller diameter knockout that lines up with the DLFC installed in the other retainer. One or two V7 retainers may be used. When using one V7 retainer V90-XXX must be installed in the center hole. When using two V7 retainers a V90-XXX must be installed in the center hole of one of the retainers and the center hole on the other retainer must remain open.. Smooth hole(s).. Install appropriate size(s) of drain line flow control washers. Pay close attention to proper DLFC orientation. 5. Assemble. Each V7 retainer must have a V79 o-ring installed. One each of the V77 retainer cover and V78 retainer ring must be used whether one or two V7 retainers are used. The positioning of the V78 retainer ring varies depending on the number of V7 retainer(s) used. Properly orientate the V7(s) in the direction of flow.. Properly orientate the complete assembly in the direction of flow. Inlet and outlet threads are.

27 WSH and WS Drawings and Service Manual Page 7 V0 MOTOR ALTERNATING VLV NPT and V0BSPT MOTOR ALTERNATING VLV BSPT Drawing No. Order No. Description Quantity V05 WS.5&ALT/BYPASS AUTO CVRASY V7 WS MOTOR ASY 8 FT V7 WS SCREW 8X SS HEX SELF TAP V-0 WS.5&ALT/BY REDUCGEARCVRASY 5 V0 WS DRIVE REDUCING GEAR X V WS BYPASS REDUCTION GEAR AXLE 7 V9 WS SCREW BSHD SS /-0X-/ 8 V059 WS.5&ALT/BYPAS AUTODRIVEASY 9 V98-0 WS ALT VALVE BODY NPT V98BSPT-0 WS ALT VALVE BODY BSPT Not Shown V7 WS ALT CONNECT CORD 8 FT BLK Operating Pressures: 0 PSI Minimum / 5 PSI Maximum Operating Temperatures: 0 F Minimum / 0 F Maximum N - Stamp means threads are NPT B - Stamp means threads are BSPT 9

28 Page 8 WSH and WS Drawings and Service Manual Order No. V07 Description: MOTOR ALT VLV NPT REV or Order No. V07BSPT Description: MOTOR ALT VLV BSPT REV Drawing No. Order No. Description Quantity V07 V07BSPT V07 MAV/NOHWBY COVER ASY V7 WS MOTOR ASY 8 FT V59 SCREW #8-/ PHPN T-5 SS V-0 WS.5&ALT/BY REDUCGEARCVRASY 5 V0 WS DRIVE REDUCING GEAR X V WS BYPASS REDUCTION GEAR AXLE 7 V SCREW /-0 X / BHSCS SS 8 V078 MAV/NOHWBY DRIVE ASY 9 V-0 MAV/NOHWBY PISTON 0 V077 MAV/NOHWBY STACK ASY V-0 WS MAV BODY NPT N/A V-0BSPT WS MAV BODY BSPT N/A Not Shown V7 WS ALT CONNECT CORD 8FT BLK Operating Pressures: 0 PSI Minimum / 5 PSI Maximum Operating Temperatures: 0 F Minimum / 0 F Maximum Piston Orientation No Hard Water Bypass Valve Confi gurations. 0 Piston Orientation Motorized Alternating Valve and No Hard Water Bypass Valve Confi gurations.

29 WSH and WS Drawings and Service Manual Page 9 Drawing No. Order No. Description Quantity V08 V08BSPT V9 WS MAV COVER V7 WS MOTOR ASY 8 FT V59 SCREW #8-/ PHPN T-5 SS V-0 WS.5&ALT/BY REDUCGEARCVRASY 5 V0 WS DRIVE REDUCING GEAR X V WS BYPASS REDUCTION GEAR AXLE 7 V789 SCREW /8- X.75 BHCS SS (7/ hex allen wrench required) 8 V085 WS MAV DRIVE CAP ASY 9 V95-0 WS MAV PISTON 0 V08 WS MAV STACK ASY Sold Separately Order No. V08 Description: MOTOR ALT VLV NPT or Order No. V08BSPT Description: MOTOR ALT VLV BSPT V9-0 WS MAV BODY NPT N/A V9BSPT-0 WS MAV BODY BSPT N/A V75- WSH/WS SYSTEM CONNECTION CORD FOOT RED V75- WSH/WS SYSTEM CONNECTION CORD FOOT BLUE V75- WSH/WS SYSTEM CONNECTION CORD YELLOW One must be used for twin tank operation. Operating Pressures: 0 PSI Minimum / 5 PSI Maximum Operating Temperatures: 0 F Minimum / 0 F Maximum Piston Orientation No Hard Water Bypass Valve Confi gurations. 0 Piston Orientation Motorized Alternating Valve and No Hard Water Bypass Valve Confi gurations.

30 Page 0 WSH and WS Drawings and Service Manual V00 WSH BYPASS AUTO NPT, V00BSPT WSH BYPASS AUTO BSPT, V0BSPT WSH BYPASS MANUAL BSPT and V0 WSH BYPASS MANUAL NPT Drawing No. Order No. Description Quantity V00 V0 V05 WS.5&ALT/BYPASS AUTO CVRASY N/A V7 WS MOTOR ASY 8 FT N/A V7 WSH SCREW 8X SS HEX SELF TAP N/A V-0 WS.5&ALT/BY REDUCGEARCVRASY N/A 5 V0 WS DRIVE GEAR X N/A V WSH BYPASS REDUCTION GEAR AXLE N/A 7 V9 WSH SCREW BSHD SS /-0X-/ V059 WS.5&ALT/BYPAS AUTODRIVEASY N/A 9 V8 WSH BYPASS COVER DOME MANUAL 0 V058 WSH BYPASS MANUAL DRIVE ASY V057 WSH BYPASS BODY ASY NPT V057BSPT WSH BYPASS BODY ASY BSPT Not Shown V05 WSH -/ GROOVELOCK CLAMP ASY Treated water is used for refill whether or not an auto or manual bypass is installed to either the inlet or outlet of a control valve. The Auto Drive Assembly may be connected to the inlet or outlet of the control valve to achieve no hard water bypass. If the Auto Drive Assembly is connected to the control valve: inlet then all regeneration cycles occur with treated water. outlet then all regeneration cycles except for refill occur with untreated water B indictates BSPT N indicates NPT

31 WSH and WS Drawings and Service Manual Page V05 WS -/ GROOVELOCK CLAMP ASY Drawing No. Order No. Description Quantity V05 WS -/ GROOVELOCK CLAMP ASY V90 WS GROOVE LOCK SEAL.5 V9 WSH NUT 5/-8 SS HEX V9 WSH WASHER SS 5/ FLAT 5 V7 WSH BOLT HEX SS 5/-8X-/ Not Shown S08 SILICONE LUBRICANT 5

32 Page WSH and WS Drawings and Service Manual WSH/ WS Error Codes Possible Errors Code Description 00 No Encoder Pulses 00 Unexpected Stall, Main Drive 00 Run Time To Long, Main Drive 00 Message Queue Full 500 Run Time To Long, Bypass Drive 500 Run Time To Short, Bypass Drive Could Not Drive Offl ine 50 Run Time To Short, Bypass Drive Could Not Drive Online 00 Communication Lost With Unit 00 Communication Lost With Unit 00 Communication Lost With Unit 00 Regen List Full 7000 Run Time To Long, Separate Source Drive 700 Run Time To Short, Separate Source Drive 8000 Reset Performed 800 Power Loss 800 Power Restored

33 WSH and WS Drawings and Service Manual Page. No Display on POD WSH/ WS Trouble Shooting Guide Problem Possible Cause Solution a. No power at electric outlet b. Control valve Power Adapter not plugged into outlet or power cord end not connected to PC board connection c. Improper power supply d. Poor connection between POD connector and PC Board. e. Defective Power Adapter f. Defective PC Board a. Repair outlet or use working outlet b. Plug Power Adapter into outlet or connect power cord end to PC Board connection c. Verify proper voltage is being delivered to PC Board d. Check connector on POD, possible broken wire or terminal pin not inserted properly in connector. Clean pins on PC Board by plugging & unplugging the POD connector a few times to remove excess protective coating. e. Replace Power Adapter f. Replace PC Board. POD does not display correct time of day. Display does not indicate that water is flowing. Refer to user instructions for how the display indicates water is flowing. Control valve regenerates at wrong time of day a. Power Adapter plugged into electric outlet controlled by light switch b. Tripped breaker switch and/or tripped GFI c. Power outage d. Defective PC Board a. Bypass/ isolation valve in bypass position b. Meter is not connected to meter connection on PC Board c. Restricted/ stalled meter turbine d. Meter wire not installed securely into three pin connector e. Defective meter f. Defective PC Board a. Power outage b. Time of day not set correctly c. Time of regeneration set incorrectly d. Control valve set at on 0 (immediate regeneration) a. Use uninterrupted outlet b. Reset breaker switch and/ or GFI switch c. Reset time of day d. Replace PC Board a. Turn bypass/ isolation handles to place in service position b. Connect meter to three pin connection labeled FLOW on PC Board c. Remove meter and check for rotation or foreign material d. Verify meter cable wires are installed securely into three pin connector labeled FLOW e. Replace meter f. Replace PC Board a. Reset time of day. b. Reset to correct time of day c. Reset regeneration time d. Check programming setting and reset to del (for a delayed regen time) 5. Time of day flashes on and off. Control valve does not regenerate automatically when the REGEN button is depressed and held. a. Power outage a. Reset time of day. a. Defective PC Board b. For the case of systems, another unit in regen would not allow another unit to go into regeneration. a. Replace PC Board b. Wait for unit in regeneration to finish

34 Page WSH and WS Drawings and Service Manual Problem Possible Cause Solution 7. Control valve does not regenerate automatically but does when the REGEN button is depressed and held. a. Bypass/ isolation valves in bypass position b. Meter is not connected to meter connection on PC Board c. Restricted/ stalled meter turbine d. Incorrect programming e. Meter wire not installed securely into three pin connector f. Defective meter g. Defective PC Board a. Turn bypass/ isolation valves handles to place in service position b. Connect meter to three pin connection labeled FLOW on PC Board c. Remove meter and check for rotation or foreign material d. Check for programming error e. Verify meter cable wires are installed securely into three pin connector labeled FLOW f. Replace meter g. Replace PC Board Check water quality directly at unit outlet ) Water quality is good a) Bypass/ isolation valves are open or faulty ) Water quality is poor a) Damaged seal/stack assembly ) External Bypass Leak a) Fully close bypass/ isolation valves or replace ) Internal Bypass Leak a) Replace seal/stack assembly b) c) Faulty riser tube or seal Control valve body type and piston type mix matched b) c) Verify seal placement & engagement with riser Verify proper control valve body type and piston type match 8. Hard or untreated water is being delivered ) Media is exhausted, water quality is poor a) Higher than anticipated water usage b) c) Meter not registering No regenerant or low level of regenerant in regenerant tank d) Control fails to draw in regenerant e) Water quality fluctuation f) Fouled media bed ) No internal leaks a) Check program settings or diagnostics for abnormal water usage b) See Troubleshooting Guide # c) Check refill setting in programming. Check refill flow control for restrictions or debris and clean or replace, check refill flow control rate for proper fill time. d) Refer to Troubleshooting Guide # e) Test water and adjust program values accordingly f) Replace media bed 9. Control valve uses too much regenerant a. Improper refill setting or refill fill flow control is not sized properly b. Improper program settings c. Control valve regenerates frequently a. Check refill setting and check refill flow control for proper refill rate. b. Check program setting to make sure they are specific to the water quality and application needs c. Check for leaking fixtures that may be exhausting capacity or system is undersized

35 WSH and WS Drawings and Service Manual Page 5 Problem Possible Cause Solution a. Low water pressure 0. Residual regenerant being delivered to service b. Plugged, fouled, or incorrect injector size c. Restricted drain line d. Damaged seal/ stack assembly or piston allowing leakage during draw a. Check incoming water pressure water pressure must remain at minimum of 5 psi b. Inspect and clean or replace injector, or replace injector with correct size for the application c. Check drain line for restrictions or debris and clean d. Check seal/ stack assembly and piston for damage and replace e. Draw time too short f. Excessive refill g. Vacuum leak in draw line / elbow e. Program proper draw time needed f. Program proper refill time needed g. Locate vacuum leak and fix. Excessive water in regenerant tank ) ) Tank is being overfilled a) Improper program settings b) Missing refill flow controller Previous regenerant is not being drawn out ) ) Excess from fill cycle a) Verify program settings b) Visual inspection / measure volume output into container See Troubleshooting Guide #. Control valve fails to draw in regenerant a. Injector is plugged b. Faulty regenerant piston c. Regenerant line connection leak d. Drain line restriction or debris cause excess back pressure e. Drain line too long or too high f. Low water pressure g. Damaged seal/ stack assembly a. Remove injector and clean or replace b. Replace regenerant piston c. Inspect regenerant line for air leak d. Inspect drain line and clean to correct restriction e. Shorten length and/or height f. Check incoming water pressure water pressure must remain at minimum of 5 psi g. Inspect seal stack assembly for damage and replace. Water running to drain a. Power outage during regeneration or unit is currently in regeneration b. Damaged seal/ stack assembly c. Piston assembly failure d. Drive cap assembly not tightened properly a. Upon power being restored control will finish the remaining regeneration time. Reset time of day. b. Replace seal/ stack assembly c. Replace piston assembly d. Re-tighten the drive cap assembly. Motor drives intermittently during regeneration. a. Low power a. See Table Software and Power Supply Compatibility

36 Page WSH and WS Drawings and Service Manual Problem Possible Cause Solution a. Motor not inserted fully to engage pinion, motor wires broken or disconnected 5. Err 00 = Control unable to sense motor movement b. PC Board not properly snapped into drive bracket c. Missing reduction gears d. Damaged or dirty reduction gear reflectors e. Faulty or dirty optics on back of PC board a. Disconnect power, make sure motor is fully engaged, check for broken wires, make sure two pin connector on motor is connected to the two pin connection on the PC Board labeled REGEN. Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position. b. Properly snap PC Board into drive bracket and then Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position. c. Replace missing gears d. Clean or replace reduction gear e. Clean or replace PC Board. Err 00 = Control valve motor ran too short and was unable to find the next cycle position and stalled a. Foreign material is lodged in control valve b. Mechanical binding c. Main drive gear too tight d. Improper voltage being delivered to PC Board a. Open up control valve and pull out piston assembly and seal/ stack assembly for inspection. Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position. b. Check piston and seal/ stack assembly, check reduction gears, check drive bracket and main drive gear interface. Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position. Check that pinion is not pressed up tight against motor c. Loosen main drive gear. Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position. Verify free motion by rotating main drive gear by hand, driving piston in and out d. Verify that proper voltage is being supplied. Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position.

37 WSH and WS Drawings and Service Manual Page 7 Problem Possible Cause Solution a. Motor failure during a regeneration 7. Err 00 = Control valve motor ran too long and was unable to find the next cycle position b. Foreign matter built up on piston and stack assemblies creating friction and drag enough to time out motor c. Drive bracket not snapped in properly and out of position enough that reduction gears and drive gear do not interface d. Low voltage slowing drive a. Check motor connections then Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position. b. Replace piston and stack assemblies. Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position. c. Snap drive bracket in properly then press NEXT and REGEN buttons for about seconds to resynchronize software with piston position. d. See Table Software and Power Supply Compatibility 8. Err - 00 = Message queue full 9. Err -500 = Motorized Bypass or MAV for NHBP valve motor ran too long and unable to find the proper park position Motorized Alternating Valve = MAV No Hard Water Bypass = NHBP a. Master PC Board did not receive a response from slave units. a. Control valve programmed for ALT A or nohbp without having a motorized drive securely connected to the pin terminal labeled BYPASS on the main PC Board b. Poor wire connection c. Excess drag causing timeout before stall d. Motorized Bypass or MAV for NHBP motor not fully engaged with reduction gears a. Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position. a. Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position. Then reprogram valve to proper setting b. Remove power and check connection for Motorized Bypass or MAV for NHBP motor to PC Board two pin connection labeled BYPASS. Make sure wires in connector are inserted securely and no wires are broken. Clean pins on PC Board by plugging and unplugging the connector a few times to remove excess protective coating. Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position. c. Open up Motorized Bypass or MAV for NHBP to check for obstructions d. Properly insert motor into casing, do not force into casing. Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position.

38 Page 8 WSH and WS Drawings and Service Manual Problem Possible Cause Solution a. Foreign material is lodged in Motorized Bypass or MAV for NHBP valve 0. Err 500 = Motorized Bypass or MAV for NHBP valve motor ran too short (stalled) while trying to drive off-line Motorized Alternating Valve = MAV No Hard Water Bypass = NHBP. Err 50 = Motorized Bypass or MAV for NHBP valve motor ran too short (stalled) while trying to drive on-line Motorized Alternating Valve = MAV No Hard Water Bypass = NHBP b. Mechanical binding a. Foreign material is lodged in Motorized Bypass or MAV for NHBP valve b. Mechanical binding a. Open up Motorized Bypass or MAV for NHBP and check for foreign material. Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position. b. Check poppet drive assembly or piston and seal/ stack assembly, check reduction gears, drive gear interface, and check Motorized Bypass or MAV for NHBP black drive pinion on motor. Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position. a. Open up Motorized Bypass or MAV for NHBP and check for foreign material. Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position. b. Check poppet drive assembly or piston and seal/ stack assembly, check reduction gears, drive gear interface, and check Motorized Bypass or MAV for NHBP black drive pinion on motor. Press NEXT and REGEN buttons for about seconds to resynchronize software with piston position.

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