KitchenAid Magnetic Drive Torrent Blender Service/Repair Manual Intended for Professional Technician Only

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1 KitchenAid Magnetic Drive Torrent Blender Service/Repair Manual Intended for Professional Technician Only Domestic Model KSB5010 (Includes International model) 5KSB5080 (AU, EU, UK), 5KSB5085 (AU) W

2 Covers Models: KitchenAid Magnetic Drive Torrent Blender Service/Repair Manual Intended for Professional Technician Only 2015 KitchenAid Domestic Models KSB5010AC (Almond Cream), KSB5010CA (Candy Apple), KSB5010ER (Empire Red), KSB5010MS (Medallion Silver), KSB5010QG (Liquid Graphite), KSB5010SR (Sugar Pearl), KSB5010SZ (Slate), KSB5010OB (Onyx Black) EU Models 5KSB5080EAC (Almond Cream), 5KSB5080EBK (Imperial Black), 5KSB5080ECA (Candy Apple), 5KSB5080EER (Empire Red), 5KSB5080EFP (Frosted Pearl), 5KSB5080EMS (Medallion silver), 5KSB5080EOB (Onyx Black) UK Models 5KSB5080BAC (Almond Cream), 5KSB5080BBK (Imperial Black), 5KSB5080BCA (Candy Apple), 5KSB5080BER (Empire Red), 5KSB5080BFP (Frosted Pearl), 5KSB5080BMS (Medallion silver), 5KSB5080BOB (Onyx Black) AU Models 5KSB5080AER (Empire Red), 5KSB5080BOB (Onyx Black), 5KSB5085ACA (Candy Apple), 5KSB5085BFP (Frosted Pearl) Subject Table of Contents Page(s) Introduction 2 Attachment Parts with parts list (exploded view) 3 Unit Parts (exploded view) 4 Unit Parts List 5 Important Service Workplace Safety Recommendations 6 Service Environment 6 Personal Protection 6 Electrical Considerations 6 Important Safeguards 7 List of Tools Required 7 Electrical Requirements 7 Testing the Product 7 Service Procedures: 8 Introduction Component Access (Upper Housing Removal and Surround access) 8 Electronics Access (Hall Sensor, Control board, Motor Lead and Speaker) 11 Surround and Power Cord Removal 13 Lower Housing Disassembly (belt removal and replacement) 15 Lower Housing reassembly 18 Installing the Cord and Surround Housing 19 Installing the Electronics (Speaker, Control Board, Hall Sensor and Insulation) 21 Surround/Upper Cover and Safety Interlock Switch replacement 22 Upper Housing reassembly 23 Appendix Subject Page(s) A Tools Required for Torrent Blender Service 25 B Troubleshooting Quick Reference Guide 26 C Torrent Blender Screw Torques 27 All KitchenAid Products are well designed. Normally they will give continual use year after year without service attention. Records have been maintained to determine and correct, through improved design, any troubles that might possibly develop. An effort has been made in preparation of this manual to cover them all

3 Attachment Parts List Illus. No. Part No. Description Illus. No. Part No. Description 1 W Lid, Blender 3 W Funnel, Blender 2 W Jar Assembly 4 W Cap Assembly - 3 -

4 - 4 - International Models Only

5 Unit Parts List Illus. No. Part No. Description Illus. No. Part No. Description 1 Literature Parts 11 W Base, Blender W Use & Care Guide, 12 W Screw European/Britain W Use & Care Guide, Australian 13 Foot, Blender W Use & Care Guide, domestic W Black 2 W Collar, Blender 14 Cover, Upper Housing 3 Housing, Upper W Almond Creme W Almond Creme W Imperial Black W Imperial Black W Candy Apple W Candy Apple W Empire Red W Empire Red W Frosted Pearl W Frosted Pearl W Medallion Silver W Medallion Silver W Onyx Black W Onyx Black 15 W W v. Control Board Assembly 120v. Control Board Assembly 4 W User Interface Assembly 16 W Lever Assembly (Includes Boot) Screw 17 Housing, Surround 6 W Screw W Almond Creme 7 W Seal, Upper Blender W Imperial Black 8 Power Cord W Candy Apple W European W Empire Red W Australian W Frosted Pearl W Britain W Medallion Silver W Domestic (120v.) W Onyx Black Screw 18 W Assembly, Speaker 10 Housing Assembly, Lower (Includes Motor and Belt) 19 W Wire, Ground (International Models only) W Almond Cream (AC), 230v. 20 W Housing, Front W Imperial Black (BK), 230v. 21 W Screw W Candy Apple (CA), 230v. 22 W Switch Assembly, Interlock W Empire Red (ER), 230v. 23 W Bumper Assembly W Frosted Pearl (FP), 230v. 24 Trim Band W Medallion Silver (MS), 230v. W European/Britain W Onyx Black (OB), 230v. W Australian W Slate (SZ), 120v. W domestic W Liquid Graphite (QG), 120v. 25 W Belt, Drive W Onyx Black (OB), 120v. 26 W Insulation, Sound (Front Housing) W Sugar Pearl (SR), 120v. 27 W Insulation, W Frosted Pearl (FP), 120v. W Candy Apple (CA), 120v

6 ELECTRICAL CONSIDERATIONS IMPORTANT SERVICE WORKPLACE SAFETY RECOMMENDATIONS The workplace for servicing the product should have properly grounded AC outlets that adhere to all Local Electrical Codes that are applicable at the time of repair. The power cord should always be inspected first before plugging the unit into an energized power outlet. Do Not run the unit if the power cord is damaged - replace it. ESD (Electro Static Discharge) protection should be provided when servicing the electronic components. All disassembly and assembly procedures discussed in this manual should be conducted with the unit disconnected from the AC power source. Do Not leave the unit unattended while running it for inspection or for any other checks. Do Not remove any parts from the unit while it is running. Always unplug the appliance immediately after concluding all electrical tests. The purpose of this manual is to familiarize the professional house wares service technician with the techniques required to repair the following: Domestic KitchenAid Torrent Blender Model KSB5010 International KitchenAid Torrent Blender Model 5KSB5080 SERVICE ENVIRONMENT The following Safety Guidelines should be adhered to when servicing this product. The workplace should be dry and sanitary at all times and all units should be inspected for cleanliness before any work is started. Visually inspect the unit requiring service in a well illuminated area. A mild, non-abrasive dishwashing soap solution and clean damp towel can be used to wash any unit requiring attention

7 The hands of the service technician should be clean at all times during the service procedure. PERSONAL PROTECTION The Service Technician should wear Protective Eyewear at all times when conducting a repair on the unit. Loose fitting sweaters, shirt sleeves or bracelets should not be worn while servicing any product with rotating parts. IMPORTANT SAFEGUARDS Ensure the KitchenAid service technician is aware of the operating safeguards recommended to the customer: 1. Read all instructions in the Service Guide before attempting any service to the unit. 2. Close supervision is necessary when any food processing product is used by or near children. 3. The product has been UL listed for household and commercial use. 4. To protect against electrical shock, do not immerse cord, plugs, or the unit housing in water or other liquid. #R2 Square Bit Screwdriver Phillips Screwdriver Set Flat Blade Screwdriver Set NOTE: Power drivers are not recommended for servicing KitchenAid Portable Appliances. Needle Nose Pliers (to help manipulate wires) Side (or Diagonal) Cutters (to remove wire ties) Volt/Ohm Meter The following equipment will greatly assist the technician in servicing KitchenAid Portable Appliances: Low pressure compressed air to remove debris from components. Clean rags or shop towels Cushion the service area to keep from scratching the product or damaging the controls. A clean shop towel or other folded cloth will usually work well for this purpose. ELECTRICAL REQUIREMENTS 5. Do not operate any product with a damaged cord or plug or after the product has malfunctioned or has been damaged in any manner. 6. Unplug the unit from the outlet before cleaning. 7. Do not let the cord hang over the edge of a table or counter or touch hot surfaces. 8. Do not use an extension cord. 9. The use of accessories not recommended by KitchenAid may result in fire, shock, or injury to persons. 10. Do not use the product outdoors. 11. Do not place the product on or near a hot gas or electric burner or on a heated oven. 12. Do not use the product for other than its intended use. 13. Do not use the product without the proper safety devices in place while in operation. 14. Do not bypass any of the safety features on the unit while attempting to service the unit. 15. Do not clean the unit or it s attachments with harsh cleaners, steel wool pads or other abrasive material. LIST OF REQUIRED TOOLS The following tools are necessary to service the KitchenAid Torrent Blender. This product is designed for use with 120 VAC, 60 Hz (240 VAC, 50 Hz International) only. It has a grounded plug and should not be modified in any way. Do not use an extension cord or an adapter with this product. A power supply cord of appropriate length is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord. If the power supply cord is too short, have a qualified electrician or service technician install an outlet near the area where the product will be used. TESTING THE PRODUCT The service technician will have to test the performance of the product to identify and diagnose any problem

8 Normal electrical testing techniques, using a volt/ohm meter, are sufficient to test the products electrical components. NOTE: Refer to the Troubleshooting Quick Reference Guide (Appendix B) in the back of this manual while performing any test. Review any documentation accompanying the faulty appliance. Perform a ground continuity test and a dielectric withstand (HiPot) test prior to plugging the product into an electrical outlet. Prior to disassembling the product, plug it into an electrical outlet and perform a function test. Test the switches, speed selections, etc. for proper operation and to troubleshoot for the problem. After troubleshooting, use the SERVICE PROCEDURES to replace any faulty component. SERVICE PROCEDURES Appendix D lists all of the screw torques required for proper reassembly of the unit. Component Access (Upper Housing Removal and Surround access) Most replacement procedures will require access to the inside of the product. To gain access to the components: 1. Unplug the power cord. 2. Remove the 8-32 X.540 screw on the back of the blender that secures the upper housing to the surround (Fig. 1). 3. With the ingredient cap, collar, jar and lid removed, turn the food processor upside-down on a cushioned surface (a soft towel is recommended). 4. Remove the (2) remaining 8-32 X.540 screws from the underside of the upper housing assembly (Fig. 2). This manual is written as a step-by-step guide to disassemble and reassemble the KitchenAid Torrent Blender to gain access to the systems within the unit that are in need of repair. For models covered in this manual, refer to the index page. Fig. 1) Remove the screw at the back of the upper housing Most of the KitchenAid Torrent Blender components are contained within the blender s motor surround housing. Perform the Component Access Procedure (below) to gain access to the blender components. NOTE: When removing self-tapping screws from any plastic or metal housing, the filings created will be scattered onto adjoining components. Prior to performing any reassembly procedure, make sure to remove all the filings using clean rags, low-pressure compressed air, etc. Use of the Troubleshooting Quick Reference Guide (Appendix B) will aid in determining what steps are necessary for repairing the unit. Not all steps will be needed for some of the repairs so it is important to consult the Troubleshooting Quick Reference Guide first. Fig. 2) Remove the (2) screws that secure the upper cover to the upper housing - 8 -

9 5. While holding the upper cover to the upper housing with one hand, upright the blender on the work surface (Fig. 3). Fig. 3) Hold the upper cover to the upper housing when up righting the unit 6. Remove the upper housing by lifting it from the unit and unplugging the UI from the electronic control circuit board squeezing the tab on the plug while pulling it from the socket (Fig. 4). Fig. 5) Remove the 3 screws holding the collar to the housing 8. Remove the UI from the upper housing by depressing the (4) plastic tabs that secure it in place with a small flat blade screwdriver while applying outward pressure to the back of the UI assembly (Fig. 6). Fig. 6) Release the tabs on the UI to remove it from the upper housing Fig. 4) Squeeze the tab on the UI wire harness plug to remove it from the electronic control circuit board 7. The collar can be removed from the upper cover by removing the (3) 8-16 x.562 screws that secure it in place (Fig. 5). Fig. 7) Apply pressure to the back of the UI to remove it from the upper housing - 9 -

10 9. Remove the (4) 6-32 x.250 screws that secure the safety interlock switches to the upper cover. 10. Unplug the safety interlock switch assembly from the electronic control circuit board and set it aside on the workbench with the screws (Fig. 8). Fig. 10) Remove the jar bumper from the inside of the front plastic housing by turning out counter-clockwise Fig. 8) Remove the 4 screws that secure the safety interlock switches. 11. Unplug the speaker wire harness from the electronic control circuit board (Fig. 9). 13. Remove the (4) 8-32 x.325 screws that secure the upper cover to the blender housing surround (Fig. 11). Fig. 9) Unplug the speaker wire harness from the electronic control circuit board 12. Using a large flat blade screwdriver, remove the jar bumper located down low on the inside of the unit at the front plastic housing by unscrewing it counterclockwise (Fig. 10). Fig. 11) Remove the 4 screws that secure the upper cover. 14. Using a small flat blade screwdriver and being careful not to scratch the surround housing, gently pry the plastic front housing front from the surround sliding it and the upper cover free from the rest of the blender body (Figs. 12 & 13)

11 Fig. 12) Use a small flat blade screwdriver to release the front (plastic) housing and upper cover. Fig. 14) Loosen the two screws on the back of the front plastic cover to release the upper cover. 16. Remove the upper blender seal (rubber) from the upper cover (Fig. 15) and replace if it is damaged. Fig. 13) slide the upper cover and front (plastic) housing out from the unit. 15. The upper cover can be removed from the front housing by loosening the (2) 8-16 x.562 screws that secure it to the front housing. Once the screws have been loosened, the upper cover should easily lift off the front housing (Fig. 14). Note: There is no need to fully remove the (2) screws as loosening them is enough to allow the removal of the upper cover. Fig. 15) Remove and replace the upper blender seal if it is damaged

12 Electronics Access (Hall Sensor, Control Board, Motor lead and Speaker) 17. Remove the insulation from the unit by maneuvering the motor wires through the split in the material and pulling the insulation frame away from the front of the motor (Fig. 16). Fig. 18) Remove the 2 screws that secure the electronic control circuit board 20. Carefully lift the board out of the unit enough to be able to unplug both the motor and power cords from the circuit board. Each plug has a tab that needs to be depressed while removing the plugs from the board (Figs. 19 & 20). Fig. 16) Remove the insulation from around the motor 18. Using a small flat blade screwdriver as an aide, release the tab that secures the hall sensor to the motor housing (Fig. 17). Fig. 19) Remove the motor wire harness from the electronic control circuit board Fig. 17) Release and remove the hall sensor from its mount 19. Remove the (2) 8-32 x.540 screws that secure the electronic control circuit board to the surround (Fig. 18). Note: Do not cut the cable tie that is on the electronic control circuit board Fig. 20) Remove the power cord connector from the electronic control circuit board

13 21. Remove the electronic control circuit board grounding screw from the inside of the surround housing (Fig. 21). Fig. 21) Remove the control ground wire from the inside of the surround housing (International Models only) Fig. 23) Remove 2 screws that hold the surround to the lower housing from the top 24. Invert the unit on the workbench and remove the (5) rubber feet from the base by pulling them up and out with your fingers (Fig. 24). Surround and Power Cord Removal 22. Remove the (2) screws that secure the speaker box to the surround housing and set the speaker aside on the workbench (Fig. 22). Fig. 24) Remove the rubber feet from the base to expose the base hold down screws Fig. 22) Remove the speaker box screws 23. Remove the (2) screws that secure the surround to the lower housing from the top of the unit (Fig.23). Note: There are 2 more screws that will be removed in step 24 to complete the removal of the surround housing from the lower housing

14 25. Remove the (5) x.750 screws that hold the base to the lower housing (Fig. 25). Remove the base with the screws and set aside. Fig. 26) Remove the 2 remaining screws securing the surround to the lower housing Fig. 25) Remove the (5) screws that secure the base to the lower housing 26. Turn the unit so that the back is toward you and remove the 6-32 x.250 trimband screw and trimband (Fig. 26). Fig. 27) Do not lose the star washer from the screw (see Note on step 25) 28. Remove the cord grommet from the surround housing (Fig. 28). Fig. 25) Remove the screw that secures the trimband to the lower housing 27. Remove the (2) remaining 8-32 x.540 screws that secure the surround housing to the lower housing. The insulation at the back of the unit may need to be moved in order to locate the screws (Fig. 26). Note: One of the screws will have a star washer on it. Do not lose this washer as it can get lost inside the unit and can easily be captured by one of the magnets on the lower coupler drive (Fig. 27). Fig. 28) Remove the cord grommet from the surround housing

15 29. Remove the ground wire from the surround by removing the 8-32 x.375 screw from the ground wire terminal at the rear of the surround (Fig. 29) and set the cord with the screw on the workbench. Grease in center of lower cover Fig. 31) Do not wipe away the grease in the center of the lower housing cover. It is needed for proper operation 31. Upright the lower housing assembly and remove the lower housing front gasket simply by pulling it up and off the lower housing (Fig. 32) Fig. 29) Remove the cord ground wire from the surround housing Lower Housing Disassembly (belt removal and replacement) 30. Invert the lower housing and remove the (4) 8-16 x.562 screws that secure the lower housing cover to the lower housing (Fig.30). Fig. 32) Remove the front lower housing gasket 32. Take the jar release lever handle off from the lower housing by removing the ¼-20 x shoulder bolt using the 5/32 hex wrench (Fig. 33). Be careful to not lose the wave washer or lever spring when removing them. Fig. 30) Remove the (4) screws that secure the lower housing cover to the lower housing Note: There will be a small amount of grease on the center of the cover. Do not wipe off the grease as it is necessary for proper operation of the blender coupler (Fig. 31)

16 Fig. 33) Remove the jar release lever from the lower housing 33. Invert the unit and remove the belt from the motor pulley by lifting up on the belt and turning the pulley to help it up and off of the pulley. It may take several attempts to get the ribbed belt free from the grooved pulley (Fig. 34). Fig. 35) Tuck the belt through the opening near the front coupler pulley Start the belt into the slot at either side of the pulley Fig. 34) Lift the belt while turning the pulley in the direction shown to release the belt from the motor pulley. Several attempts may be needed 34. Tuck the free end of the belt through the opening at the rear of the front coupler pulley and pull the free end up to start the belt in the slot on one side of the pulley and lower housing (Figs. 35 & 36). Fig. 36) Pull enough of the belt through the opening to start the belt removal process 35. Work one end of the belt around in the slot between the lower coupler and lower housing (Fig. 37). You may need to turn the pulley by hand to help it. Continue around until the belt is free from the front coupler pulley. Fig. 37) work the belt around the slot on the outside of the lower coupler

17 36. To remove the belt, fold the belt on the bottom side of the lower blender housing and pull it through the slot in the lower housing at the rear of the coupler pulley (Fig. 38). Fig. 38) fold and pull the free end of the belt up through the slot in the lower housing 37. To replace the belt, start the new belt through the slot in the lower housing in the same manner in which you removed it by folding it first (Fig. 38). 38. Work one end of the belt into the slot from the top of the lower housing with the ribbed side toward the center or the lower coupler pulley (Fig. 39). Turn the lower coupler to help the belt into the slot Fig. 38) work the belt over the motor pulley with the ribbed side toward the pulley turning the motor pulley as you go 40. Once the ribbed belt is on the two pulleys, inspect it for proper alignment to the pulleys. There are six grooves on each pulley and there are 6 ribs on the belt. The belt ribs need to be in the corresponding grooves on the pulleys. A belt/pulley inspection hole has been added to the lower housing to aid in making the proper belt/pulley alignment (Fig. 39). Fig. 38) work the belt into the slot with the ribbed side toward the pulley turning the lower coupler as you go 39. With the belt on the lower coupler pulley, invert the lower housing and place the belt over the motor pulley with the ribs on the belt toward the pulley. You will need to turn the motor pulley to help the belt onto the pulley. Several attempts may be needed to work the belt down to the proper ribs (Fig. 39). Fig. 38) use the inspection hole to determine if the belt is installed properly on the coupler pulley Note: There are 6 ribs on the belt and 6 grooves in each pulley. The belt ribs need to line up with the grooves in each of the pulleys. 41. If the belt appears to be above the edge of the pulley when viewed through the inspection hole (Fig. 38), it can be moved to the next groove by placing a little pressure on the belt while turning the pulley. This will walk the belt to the next groove (Fig. 39)

18 Fig. 39) move the belt onto the next groove in the pulley 42. A properly installed belt will resemble Figures 40 & 41. Figure 40 shows the belt ribs aligning with the pulley grooves on the coupler pulley. Figure 41 shows the belt ribs aligning with the grooves in the motor pulley. Fig. 41) belt ribs lined up with the grooves in the motor pulley Lower Housing reassembly 43. Once the belt has been properly installed, the lower housing cover can be placed back over the lower coupler and screwed into place with the (4) 8-16 x.562 screws that were removed in step 28 (Fig. 42). Fig. 40) belt ribs lined up with the grooves in the lower coupler pulley Fig. 41) put the lower housing cover in place and secure with the (4) screws

19 44. Reassemble the Jar Release Lever, with spring.(fig.42) Attach the Jar Release and spring back on the lower with the spring behind the motor mount.(fig. 43) Fig. 44) put the front housing gasket in place over the tabs on the lower housing. Fig. 42) Spring behind Lip Fig. 45) the skirt fits into the slot between the lower housing and gasket (see Fig. 44) 46. When properly installed, the lower housing gasket will look like Fig. 46. Fig. 43) Spring behind motor mount 45. Put the lower front housing gasket back in place by sliding it down over the tabs at the rear of the lower housing cover (Fig. 44) such that the skirt (Fig. 45) fits between the lower housing and the gasket. Fig. 46) The lower housing gasket properly installed on the lower housing will appear to be a part of the Lower housing cover

20 Installing the Cord and Surround Housing 47. Attach the power cord ground wire to the surround housing (see Fig. 47). Fig. 47) fix the power cord ground screw to the surround housing 48. Insert the power cord grommet into the cord slot in the surround housing (see Fig. 48). Fig. 49) Install the two screws that hold the lower housing to the surround housing at the rear 50. Secure the trimband to the lower housing using the 6-32 x.250 trimband screws that were removed in step 24 making sure that the text is oriented properly. For instance, with the unit upside-down, the trimband should be installed upside down. That way the KitchenAid logo will be right side-up when the unit is set upright. Fig. 48) place the cord grommet into the slot in the surround housing 49. Invert the lower housing onto the surround housing and secure with (2) screws (Fig. 49). Fig. 50) tighten the trimband to the lower housing with the screw 51. Secure the (plastic) blender base to the lower housing using the (5) x.750 screws that were removed in step 22 (Fig. 47)

21 Fig. 47) Tighten the screws that hold the blender base to the lower housing 52. Replace the (5) rubber feet and set the unit upright on the work bench. Replace the (2) Fig. 48) Tighten the 2 screws that hold the surround to the lower housing from the top

22 Installing the Electronics (Speaker, Control Board, Hall Sensor and Insulation) 53. Mount the speaker box to the inside of the surround housing with the (2) screws that were removed in step 20. Fig. 51) Secure the electronic control circuit board to the surround housing with 2 screws 56. Plug the hall sensor wire into the motor housing making sure that it snaps securely into place (Fig. 52). Fig. 49) Mount the speaker to the inside of the surround housing using 2 screws 54. Fasten the electronic control circuit board s ground screw to the post on the inside of the surround housing Fig. 50). If the wire was unplugged from the control circuit board connector when removed, plug the wire back into the board by sliding the connector over the spade on the circuit board. Fig. 52) plug the hall sensor into the motor bracket 57. Replace the insulation that was removed in step 15. Be sure to orient it such that the slot for the wires is on your left (as you are facing the unit) and that the wings are tucked in on either side of the motor (Fig. 53). Route the motor wires through the openings in the insulation (Fig.54). Fig. 50) Fasten the control ground wire to the inside of the surround housing (International Models only) 55. Plug both the motor and power cord into the electronic control circuit board making sure that they snap into place in the sockets located near the bottom of the board. Put the board with its mounting bracket in place in the surround housing and secure with the (2) 8-32 x.540 screws (Fig. 51)

23 59. Slide the upper/surround cover assembly into place such that the upper cover slides underneath of the lip on the surround housing (Fig. 56). Secure with the (4) 8-32 x.325 screws removed in step 12 (Fig. 57). Fig. 53) Install the insulation around and in front of the motor Slide upper/surround assembly under the top edge of the surround housing (red arrows) Fig. 56) slide the upper/surround cover assembly into place Fig. 54) route the motor wires through the opening in the insulation Surround/Upper Cover and Safety Interlock Switch replacement 58. Make sure the upper cover is secured to the surround cover (Fig. 55) and that the upper blender seal is in place on the upper cover (see step 14 and Fig. 15). Fig. 57) secure the (4) screws that hold the upper/surround cover assemblies into place 60. Reinstall the jar bumper to the jar release lever on the inside of the surround cover by turning it clockwise with the large flat blade screwdriver (Fig. 58). Fig. 55) secure the upper cover to the surround cover

24 Safety Interlock Switch plug Speaker wire harness plug Fig. 58) Reinstall the jar bumper from the inside of the front plastic housing by turning out counter-clockwise 61. Mount the safety interlock switches on the upper cover and secure with the (4) 6-32 x.250 screws (Fig. 59). Fig. 60) plug the speaker and safety interlock switch wire harnesses into the electronic control circuit board Upper Housing Reassembly 63. Snap the UI control into place in the front of the upper housing. This is most easily accomplished by inserting the UI straight in and pressing until it snaps in over the (plastic) retaining tabs (Fig. 61). Fig. 59) secure the (4) screws that hold safety interlock switches into place 62. Plug the speaker wire harness into the electronic control circuit board. Plug the safety interlock switch harness in next to the speaker wire harness (Fig. 60). Fig. 61) Snap the UI into place in the upper housing 64. Place the collar back into the top of the upper housing making sure to line it up the keyed slot in the cover. Secure it to the upper housing with the (3) 8-16 x.562 screws removed in step 7 (Fig. 62)

25 Fig. 62) secure the collar to the upper housing with 3 screws 65. While holding the upper housing assembly with one hand, plug the UI wire harness into the electronic control circuit board opposite the speaker and safety interlock switch (Fig. 63). Fig. 64) Secure the upper housing to the blender assembly by tightening the rear housing screw Fig. 63) Plug the UI wire harness into the electronic control circuit board 66. Place the upper housing onto the blender assembly being careful not to pinch the UI ribbon cable between the collar and gasket. Secure the housing with the back housing screw first, and then invert the entire blender assembly and replace the remaining (2) upper housing screws through the bottom of the upper cover (Figs. 64 & 65). Fig. 65) Replace the final (2) screws into the upper housing with the blender inverted 67. Upright the blender and replace the sleeve, the ingredient cap and the jar. 68. Perform ground continuity and dielectric withstand tests (HiPot) on the unit to make sure there are no open or shorted circuits within the repaired unit. 69. Plug the blender in and with approximately ½ jar of water test the operation of the unit. Make sure you have the lid installed properly on the jar for testing. 70. Wipe down the exterior of the blender after testing so that it will look its best when returning it to the customer

26 Appendix A Tools Required for Torrent Blender Service Fig. 66) Hand Tools required for repair of the KitchenAid Magnetic Drive Torrent Blender. Tool List: 1. #R2 Square Bit Screwdriver 2. #2 Phillips Screwdriver 3. Large Flat Blade Screwdriver 4. 5/32 Hex Wrench 5. Small (narrow blade) screwdriver 6. Soft work surface (soft towel or foam matting)

27 Appendix B Troubleshooting Quick Reference Guide Problem Cause Solution Blender does not run at all (no lights). Blender runs intermittently. Blender does not run at some selections. Blender blades do not spin properly. UI Control Light flashing slowly. Blender powers on and UI light is flashing quickly Unit not plugged in Faulty Power Receptacle (outlet) Damaged power cord Faulty UI switch. Worn or broken wires Faulty motor. Faulty Power Cord or UI Switch Assembly. Faulty UI Dial/Switch Assembly Faulty electrical control board Faulty blender jar assembly Jar not properly inserted into the blender base Broken or loose belt Blender is ready and waiting for input from the user. Blender UI needs to be reset Plug into a grounded 3 prong outlet. Check the power supply receptacle to make sure it s hot. Check receptacle breaker and/or receptacle wiring. Replace power cord. Replace UI switch. Check wire connections. Repair if necessary. Check motor. If faulty, remove and replace lower housing assembly. Check Power Cord and/or Switch Assembly. If faulty, remove and replace. Remove and replace the UI Dial/Switch Assembly. Remove and replace the electrical control board With the jar removed from the blender, carefully check blade movement. If the blade does not turn freely, replace the jar. Make sure the jar is inserted properly against the stop and engaged with the jar release handle. If the blade has free movement and the jar is properly inserted into the blender but the blades do not spin while the blender is running, replace the drive belt. After selecting the desired setting on the UI dial, the light will flash slowly until START is pressed. Reset the blender UI control by turning the dial to the OFF position and then selecting the desired operating setting. Once reset to desired setting, press START

28 (2) Blender vibrates on work surface. Troubleshooting Quick Reference Guide Worn, dirty or damaged Feet. (continued) Replace worn or damaged Base Foot/Feet. Remove any dirt with a mild soap and water solution. Blender jar leaks Jar not fully inserted into blender housing. Poor belt alignment. Jar too full (ingredients pushed out) Faulty or broken jar Faulty jar lid Check the jar to make sure it is fully seated to the tab and engages with the jar release handle. Remove the base and inspect the belt for proper alignment to the pulleys. Reduce the amount of the ingredients in the jar Replace Jar assembly Replace lid Appendix C Torrent Blender Screw Torques The screw torque values used in the assembly of the Torrent (P2) Blender are as follows: ( in-lb) (1) Lever Pivot, Shoulder Screw (4) Screws for Lower Housing to Surround Housing (1) Screw for Upper Housing to Surround Housing (2) Screws for Upper Housing to Upper Housing Cover (2) Screws for Power Board to Surround Housing (1) Screw for Power Board Ground to Surround Housing (1) Screw for Ground Cable to Surround Housing (2) Screws for Speaker to Surround Housing (4) Screws for Upper Housing Cover to Surround Housing (5) Screws for Base to Lower Housing (4) Screws for Interlock Switches to Upper Housing Cover (1) Screw for Trim Band to Lower Housing (3) Screws for Collar to Upper Housing (4) Screws for Lower Housing Cover to Lower Housing Screws for Upper Housing Cover to Front Housing