US and Canada BBB 2015 Statistics Sorted by Inquiries

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1 US and Canada BBB 2015 Statistics Sorted by Inquiries Industry Classification Inquiries Rank by Inquiries Complaints Rank by Complaints Cmpls Pursue Total 172,821, , , , ,064 2 Roofing Contractors 5,025, , , , Contractors - General 3,965, , , , Auto Dealers - Used Cars 3,345, , , , Collection Agencies 3,318, , , , Plumbers 2,743, , , Construction & Remodeling Services 2,460, , , , Auto Repair & Service 2,411, , , , Heating & Air Conditioning 2,385, , , Home Builders 2,159, , , Insurance Companies 1,998, , , Auto Dealers - New Cars 1,986, , , , Attorneys & Lawyers 1,790, , , Property Management 1,751, , , , Movers 1,698, , , , Financial Services 1,566, , , Landscape Contractors 1,523, , , , Home Improvements 1,435, , , Internet Shopping 1,389, , , , Electricians 1,380, Mortgage Brokers 1,367, , , Air Conditioning Contractors & Systems 1,357, , , Painting Contractors 1,338, , Loans 1,248, , , Furniture - Retail 1,211, , , , Pest Control Services 1,197, , , Consumer Finance & Loan Companies 1,188, , , Internet Services 1,164, , , Auto Body Repair & Painting 1,133, , , Travel Agencies & Bureaus 1,129, , , Tree Service 1,086, , Concrete Contractors 887, , Real Estate 887, , , Swimming Pool Contractors, Dealers, Design 848, , , Lawn Maintenance 793, , , Dentists 748, , , Jewelers - Retail 743, , , Insurance Services 733, , , Paving Contractors 722, , Apartments 693, , , , Computers Hardware, Software & Services 683, , , Windows - Installation & Service 670, , , Mortgage Bankers 654, , , Telephone Communications 647, , , Fence Contractors 598, , Internet Marketing Services 588, , , Tax Return Preparation 586, , , Building Contractors 578, Online Retailer 577, , , , Towing - Automotive 571, , , , Burglar Alarm Systems - Dealers, Monitoring & Service 560, , ,

2 Industry Classification Inquiries Rank by Inquiries Complaints Rank by Complaints Cmpls Pursue Carpet & Rug Cleaners 559, , Banks 552, , , Auto Parts & Supplies - New 548, , , Windows 518, , , Health & Diet Products - Retail 490, , , , Security Control Equipment & System Monitors 484, , , Fire & Water Damage Restoration 484, Credit Cards & Plans 483, , , Marketing Programs & Services 475, Credit & Debt Counseling 470, Credit - Debt Consolidation Services 461, , , Manufacturers & Producers 445, , , Handyman Services 437, , Travel Clubs 432, , , Vitamins & Food Supplements 429, , , Payday Loans 426, , Multi-Level Selling Companies 425, Carpet & Rug Dealers - New 424, , , Computers - Service & Repair 409, , , Health & Medical - General 406, , , Transmissions - Automobile 402, , , Home Inspection Service 401, Appliances - Major - Service & Repair 399, , , Electric Companies 397, , , Clothing - Retail 391, , , , Ticket Sales - Events 389, , , Restaurants 385, , , , Auto Transporters & Drive-Away Companies 384, Excavating Contractors 372, Business Consultants 355, Heating Contractors 353, Appliances - Major - Dealers 351, , , Siding Contractors 351, Auto Warranty Processing Service 350, , , Moving & Storage Company 346, , , Credit Card Processing Service 345, , , Financial Planning Consultants 343, Mason Contractors 341, Air conditioning & Heating Contractors - Residential 340, Kitchen & Bath - Design & Remodeling 331, Garage Doors & Openers 330, Computer Software Publishers & Developers 330, , , Schools - Business & Vocational 329, Gutters & Downspouts 328, Home Health Services 323, Work-At-Home Companies 317, Foundation Contractors 315, Mortgage Lender 313, Credit Services 309, Television - Cable, CATV & Satellite 308, , , Employment Agencies 303, Debt Relief Services 301, Skin Care 300, , , Cellular Telephone Service & Supplies 293, , , Mail Order & Catalog Shopping 290, , ,

3 Industry Classification Inquiries Rank by Inquiries Complaints Rank by Complaints Cmpls Pursue Internet - Web Hosting 288, , , Tire Dealers 288, , , Insurance - Life 285, General Merchandise - Retail 285, , , Accountants - Certified Public 280, Taxes - Consultants & Representatives 274, Web Design 270, Marketing Consultants 269, Remodeling Services 266, Timeshare Resale and Rental Marketing 266, Home Warranty Plans 265, , , Energy Service Companies 259, , , Swimming Pool Service & Repair 259, Insurance - Auto 258, , , Electronic Equipment & Supplies - Dealers 257, , , Transportation Services 256, , , Business Services - General 252, Janitor Service 252, House Cleaning 248, Computers - Dealers 243, , , Schools - Academic - Colleges & Universities 241, , , Modeling & Talent Agencies 240, Waterproofing Contractors 236, Credit Unions 232, , , Market Research & Analysis 232, Insurance Agency 231, Recreational Vehicles - Dealers 229, , , Child Care Centers 229, Dog Breeders 229, Floor Laying, Refinishing & Resurfacing 228, Beauty Salons 227, , Contractor - Insulation 225, Payment Processing Service 224, , , Cleaning Services 222, Water Filtration & Purification Equipment 221, Mattresses 221, , , Publishers - Book 220, , , Gold, Silver & Platinum Dealers 219, Rubbish & Garbage Removal 217, , , Business Opportunity Companies 216, Extended Warranty Contract Service Companies 216, , , Locks & Locksmiths 215, Timeshare Companies 214, , Auto Renting & Leasing 214, , , Vacation Rentals 213, Sporting Goods - Retail 212, , , Electricians - Residential 212, Building Materials 210, , , Credit Card - Merchant Services 208, , , Drywall Contractors 207, Advertising Agencies & Counselors 205, Chimney Cleaning 205, Dating Service 204, , , , Medical Equipment & Supplies 201, , Insurance - Health 201, , ,

4 Industry Classification Inquiries Rank by Inquiries Complaints Rank by Complaints Cmpls Pursue Title Companies & Agents 200, Chiropractors D.C. 200, Hearing Aids & Assistive Devices 200, Solar Energy Equipment & Systems Dealers 199, Solar Energy System Design & Installation 199, Real Estate Rental Service 196, Information Technology Services 195, Health Clubs 195, , , Internet Selling Services 195, , , Wholesalers & Distributors 192, Vacation Certificates & Vouchers 189, , Oils - Fuel 188, Real Estate Investors 188, Training Programs 186, Physicians & Surgeons - Medical-M.D. 185, , Glass - Plate and Window 184, Auto Repair - Windshield, Glass Shops 183, Loans - Small Business 182, Cell Phone & Tablet Equipment, Supplies & Repair 181, , , Services - General 180, Educational Consultants 180, Credit Reporting Agencies 180, , , Credit Repair Services - No Advance Fee 179, Vacuum Cleaners - Household - Dealers 176, Real Estate Developers 170, Bathroom Remodeling 170, Limousine Service 169, Advertising Specialties 168, Prepaid Debit/Credit Cards 166, , , Investment Advisory Service 165, Coin Dealers, Supplies 165, Pharmacies 165, , Veterinarians 165, Guns & Gunsmiths 164, Plumbing Drains & Sewer Cleaning 164, Hospital & Medical Equipment & Supplies 163, Weight Control Services 163, Contractor - Remodel & Repair 162, Dry Cleaners 161, , , Hotels 160, , , , Real Estate Services 160, Motorcycles - Dealers 159, Clinics 158, Auto Service Contract Companies 158, Cabinets 157, Pet Boarding & Kennels 155, Windows & Doors - Installation & Service 155, Countertops 153, Beauty Supplies & Equipment 152, , Tours - Operators & Promoters 152, Relocation Service 151, Watches - Dealers 151, Vacation Time Share 151, , , Shoes - Retail 151, , , Accountants 151,

5 Industry Classification Inquiries Rank by Inquiries Complaints Rank by Complaints Cmpls Pursue Computers - Supplies & Parts 150, , Appliances - Major - Parts & Supplies 150, , , Air conditioning & Heating Contractors - Commercial 149, Contractors - Flooring 149, Billing Service 148, , , Department Stores 148, , , Delivery Service 147, , , Discount Stores 146, , , Tile - Ceramic - Contractors & Dealers 146, Auto Services 142, Septic Tanks & Systems Contractors & Dealers 141, Contractors - Solar Energy 141, Credit Repair Services - Advance Fee 140, Auctioneers 140, Professional Services - General 140, Loan Servicing 140, , , Cosmetics & Perfumes - Retail 140, Hardwood Floor Contractors 139, Hospitals 137, , , T-Shirts 135, Job Listing & Advisory Services 134, Surveyors - Land 133, Chambers Of Commerce 132, , Office Supplies 132, , , Window Cleaning 131, Fitness Centers 129, , , Correspondence Schools 128, Magazine Sales 127, , , Floor Materials - Retail 127, Foundation Repair & House Leveling 126, Telemarketing Services 126, Asphalt 126, Financing 126, Landscape Maintenance 125, Pet Grooming 125, Appliances - Small - Service & Repair 123, Security Guard & Patrol Service 121, Photographic Equipment & Supplies - Retail 121, Air Duct Cleaning 121, Investigators 121, Unclaimed Funds Retrieval Services 120, , Health & Wellness 120, Trucking 119, Advance Fee Loan Brokers 118, Manufactured Homes - Dealers 117, Property Maintenance 117, Engines - Rebuild & Exchange 117, Car Wash & Polish 116, , , Florists - Retail 115, , , Gun Dealers 114, Granite 114, Food Manufacturers, Wholesalers, Distributors 113, Water Well Drilling & Service 113, Checks - Printing 113, Storage Units - Household & Commercial 113, , ,

6 Industry Classification Inquiries Rank by Inquiries Complaints Rank by Complaints Cmpls Pursue Energy Conservation Products & Services 113, Pressure Washing 111, Grocers - Retail 111, Water Softening & Conditioning Equipment Service & Supplies 111, Pet Supplies & Foods - Retail 110, Sales Lead Generation 110, Landscape Designers 109, Pet Shops 109, Freight Forwarding 109, Carpenters 108, Timeshare Deed and/or Title Transfer 108, Auto Detailing 107, Internet Auction Service 107, Online Social Media/Networking 107, , , Publishers - Directory & Guide 106, Furniture Manufacturers 106, Spas & Hot Tubs - Dealers 105, Electronic Equipment & Suppliers - Service & Repair 105, , , Lawn & Garden Sprinkler Systems 104, Identity Theft Protection & Prevention Services 103, Mailing Services 103, , , Health & Medical Products 103, , Bookkeeping Service 103, Internet Gaming 103, , , Signs 103, Septic Tanks & Systems Cleaning 102, Natural Gas Companies 102, , , Legal Document Assistance 101, Searchers of Records 101, Product Development & Marketing 101, Marketing - Home Based Business 101, Not Elsewhere Classified 100, , Manufactured Homes Distributors & Manufacturers 100, Real Estate Agents 100, Service Stations - Gasoline & Oil 100, Associations 100, Duct Cleaning 99, Computers - Networks 99, Computers - Sys Designers & Consult 99, Advertising - Directory & Guide 99, , , Exercise & Physical Fitness Programs 98, , , Truck Repair & Service 98, Cabinet Manufacturer 97, Legal Services Plans 97, Womens Apparel - Retail 97, , Apartment Finding & Rental Service 97, Market Survey Companies 97, Advertising - Internet 97, Moving Services - Labor & Materials 97, Doors 97, Resorts 97, , Marble & Granite Installation, Stonework Fabrication 96, Legal Forms 95, Image & Graphics Printing 94, Real Estate Appraisers 94,

7 Industry Classification Inquiries Rank by Inquiries Complaints Rank by Complaints Cmpls Pursue Driving Instruction 94, Magazines - Subscription Agents 94, , Optical Goods - Retail 93, Collection Systems 92, Patio & Deck Builders 92, Real Estate Maintenance Protection Plan 92, , , Fence - Sales, Service & Contractors 92, Attorneys & Lawyers - Bankruptcy 92, Floors - Hardwood 92, Timeshare Advocates 91, Audio-Visual Equipment - Dealers 91, Photographers - Portrait 90, Publishers - Periodical 90, Debt Relief Services 90, Gas - Propane 90, Patio, Porch & Deck Enclosures 90, Books - Textbooks New & Used 90, Chimney Builders & Repair 90, Charity - Local 90, Product Sales - General 89, Investment Securities 89, Auto Parts & Supplies - Used & Rebuilt 88, Auto Warranty Plans 88, Industrial Equipment & Supplies 88, Optometrists 88, Retirement Planning Service 88, , Scholarships & Financial Aid 87, Boat Dealers 87, Swimming Pool Equipment & Supplies 87, Printers 87, Water & Sewer Line Protection 87, Architects 86, Lawn & Garden Equipment & Supplies 86, Information Bureaus 86, Nursing Homes 85, Online Travel Agency 85, , , Real Estate Consultants 85, Air Purifying & Cleaning Systems & Equipment 84, Management Consultants 84, Security Systems Consultants 84, Kitchen Cabinets & Equipment - Household 84, Taxicabs 83, Buildings - Metal 83, Massage Therapists 82, Nurseries - Plants, Trees 82, Advertising - Direct Mail 82, Contractor - Commercial 82, Auto Warranty Service 82, Caterers 81, Books - New 81, Satellite Equipment & Supplies 81, , , Mechanical Contractors 80, Floor Coverings & Installation 80, Tutoring 80, Day Spas 79,

8 Industry Classification Inquiries Rank by Inquiries Complaints Rank by Complaints Cmpls Pursue Bathtubs & Sinks - Repair & Refinish 79, Wigs & Hairpieces 78, Shutters 78, Assisted Living Centers & Adult Family Homes 78, , Telephone Service - Long Distance 77, Physicians & Surgeons - Cosmetic, Plastic & Reconstructive Surgery 77, Air Conditioning Repair 77, Real Estate Loans 77, In-Home Care 77, , Furniture Rent & Lease 76, , Resume Service 76, Referral - Contractor 76, Cable TV, Internet & Telephone Installation Service 75, Irrigation Systems & Equipment 75, Coupon Book Promotions 75, , , Newspapers 74, , , Upholsterers 74, Check Cashing Service 74, Environmental & Ecological Services 73, , Fireplaces 73, Truck Dealers 73, Awnings & Canopies 72, Cosmetic Sales by Internet 72, Online Education 72, Mailing Lists 72, Games & Supplies 72, Interior Decorators & Designers 72, Lighting Fixtures - Retail 72, Auto Service - Window Tinting 72, Engineers - Professional 72, , Talent Listing Service 71, Welding 71, , Mold & Mildew Inspection/Removal/Remediation 71, , Incorporating Companies 71, Photographers 71, Screening - Background & Employment 70, Airlines 70, , , , Office Supplies - Sale by Deceptive Telemarketing 70, Drug Abuse & Addiction - Info & Treatment 69, Cosmetic Sales 69, Attorneys & Lawyers - Collections Law 69, Trucking Transportation Brokers 69, Insurance Consultants 69, Physicians - Specialists 69, Motorcycles - Supplies & Parts 68, Call Centers 68, , Estate Planning & Management 68, , Accounting Services 67, Attorneys & Lawyers - Personal Injury & Property Damage 67, , Online Drug & Prescription Services 67, Water Damage Restoration 67, Collectibles 67, Payroll Service 67, Nail Salons 67, Meat - Retail 67,

9 Industry Classification Inquiries Rank by Inquiries Complaints Rank by Complaints Cmpls Pursue Garage Builders 66, Animal Hospitals 66, Clothes - Consignment & Resale 66, Moving Brokers 66, Water Treatment Equipment,Service & Supplies 66, Money Orders & Transfers 65, Toys - Retail 65, , Childrens & Infants Wear - Retail 65, Office Furniture & Equipment 65, Insurance Claim Processing Services 65, Pawnbrokers 65, Association Management 64, Medical - Dental Discount Plans 64, Parking Facilities 64, , , Television Home Shopping 64, , , Cruises 64, Stucco & Exterior Coating Contractors 64, , Buildings - Pre - Cut, Prefab & Modular - Dealers 64, Repossession Service 64, Machine Shops 64, , Retail Stores 63, Financing Consultants 63, , Bridal Shops 63, Pillows 63, Computer Consultant 63, Musical Instruments - Dealers 63, Insurance - Homeowners 62, Auto Dealers - Antique & Classic 62, Funeral Directors 62, Credit Cards & Plans - Equipment & Supplies 62, Home Electronics 61, , , Debt Repayment Plan 61, Bedding 61, Landscape Architects 61, Construction Management 61, Insurance - Property 60, Real Estate - Rentals by Individuals 60, Sportswear - Retail 60, Garage Door Repair 60, Auto Repair - Mobile 60, Tattoos 60, Campgrounds & RV Parks 60, Leasing Service 60, Computers - Network Security 59, Loan Modification 59, Medical Alarms 59, Trucking - Heavy Hauling 59, , Furniture Repair & Refinish 59, Boat Repair 59, Hotels - Reservations 59, Kitchen Remodeling 59, Schools - General Interest 59, Restaurant Equipment & Supplies 58, Hardware - Retail 58, Exercise Equipment & Machines - Sales 58,

10 Industry Classification Inquiries Rank by Inquiries Complaints Rank by Complaints Cmpls Pursue Event Planners 58, , , Social Security Services 58, , Athletic Organizations 58, Escrow Service 58, Contact Lenses 57, Communication Consultants 57, Cremation Services 57, Telephone Equipment & Systems Dealers 57, Passport & Visa Services 57, Water Companies - Utility 57, Cooking Utensils 57, Funeral Related Services 56, Gift Shops 56, Electronic Equipment & Supplies - Wholesale & Manufacturers 56, , , Medical Billing Services 56, Building Construction Consultants 56, Search Engine Optimization Services 56, Auto Manufacturers & Distributors 56, , , Auto Auctions 56, Sweepstakes 56, Seal Coating 55, Prize Promotions 55, , Auto Listing Service 54, Antiques - Dealers 54, Business Forms & Systems 54, Estates - Appraisals, Sales & Auctions 54, Martial Arts 54, Monuments 54, Fund Raising Counselors & Orgs 54, , Fire & Smoke Alarm Systems 53, , Upholstery & Carpet Cleaning 53, Internet Access Provider 53, Oil & Gas Exploration & Development 53, Video Production Services 53, Motels 53, , Door-to-Door Sales - Magazines 53, Utility Contractors 52, Employment Service 52, Log Cabins, Homes & Buildings 52, , Auto Accessories 52, Gift Certificates/Cards 52, Auto & Truck Brokers 52, Computers - Training 52, Real Estate - Rent to Own 52, Asbestos Removal Service 51, , Graphic Designers 51, Basement Waterproofing 51, , Campers - Wholesale & Manufacturers 51, e-cigarettes 51, Copiers & Copier Supplies 51, Rehabilitation Services 51, Engineering Contractors - General 50, , Concrete - Stamped & Decorative 50, Cutlery 50, , Party Supplies 50,

11 Industry Classification Inquiries Rank by Inquiries Complaints Rank by Complaints Cmpls Pursue Hunting & Fishing Services & Supplies 50, Wines - Retail 50, Buying Clubs & Group Purchasing Service 50, Boutiques 50, Adult Entertainment 50, Television & Radio - Service & Repair 50, Woodworking 50, Opticians 50, Convenience Stores 50, Bail Bonds 50, Auto Customizing 49, Credit Repair Services Monitored 49, Physical Therapists 49, Energy Management & Conservation Consultant 49, Appliances - Small - Dealers 49, Bullion Coin Dealers 49, , Laboratories - Medical 49, Secret Shopper 49, , Demolition Contractors 49, , Seminars & Training - Wealth Building & Real Estate Results not Substantiated 49, , Appliances - Used 49, Water Heaters - Dealers 49, Bakers - Retail 49, Commercial Products Manufacturers 48, Buses - Charter & Rental 48, Bicycle - Dealers 48, Brake Service 48, Video Games - Dealers 48, Immigration & Naturalization Consultants 48, Hair Replacement 48, Screen Printing 48, Funeral Homes 47, Painters - Commercial or Residential 47, Bathtub Refinishing 47, Health & Diet Food Products - Wholesale & Manufacturing 47, Plumbing Fixtures, Parts, Supplies - Retail 47, Mental Health Services 47, Telecommunication Equipment & Systems Dealers 47, Auto Parts & Supplies - Wholesale & Manufacturers 47, Retirement & Life Care Communities & Homes 47, Marriage, Family, Child, Individual Counselors 46, , Marine Sales & Service 46, Lumber - Retail 46, Financial Consultants - No License Required 45, , Snow Removal Service 45, Auto Perform, Race & Sport Equipment 45, Attorneys Referral Service 45, , Dental Laboratories 45, Employment Contractors - Temporary Help 45, , Steel Fabricators 45, , Commercial Roofing 45, , Genealogists 45, Building Restoration & Preservation 45, Safety Consultants 44, Attorneys & Lawyers - Family 44, ,

12 Industry Classification Inquiries Rank by Inquiries Complaints Rank by Complaints Cmpls Pursue Jewelry Manufacturers 44, Tanning Salons 44, Art Galleries, Dealers & Consultants 44, Amusement Parks & Places 44, Ambulance Service 43, Herbs 43, Shopping Service - Protective, Comparative 43, , Farm Equipment 43, Attorneys & Lawyers - Criminal 43, , Jewelry Designers 43, Logistics 43, Mufflers & Exhaust Systems 43, Blinds 42, Fulfillment Services 42, Appraisers 42, , Personal Services 42, Electric Equipment & Supplies - Retail 42, Vending Machines 42, Kitchen Accessories 41, Rental Vacancy Listing Service 41, Food Products 41, Reverse Mortgage 41, , Screen Enclosures 41, Recycling - Computers & Other Electronics 41, , , Manufactured Homes - Parks 41, Solar Energy Products - Retail 41, Trailer Sales 41, All-Terrain Vehicles - ATVs 40, Foods - Carry Out 40, Hobby & Model Construction Supplies - Retail 40, Laboratories - Testing 40, Hair Styling and Services 40, Tool & Utility Sheds 40, Pet Sitting Services 40, , Lawn & Tree Care 40, Carports 40, Home Theater 40, Adult & Continuing Education 40, College Admission Counseling 40, , Water Companies - Bottled, Bulk 39, Dental Equipment & Supplies 39, Door-to-Door Sales - Meat 39, Building Inspection 39, , Publishers - Magazine 39, Recreational Vehicles - Repair & Service 39, Screens - Door & Window 39, , Refrigeration Equipment - Commercial - Sales & Service 39, Pizza 38, Photographers - Commercial 38, Oilfield Service 38, , Auto Seat Covers, Tops & Upholstery 38, Buildings - Pole & Post Frame 38, , Modular Homes 38, Commercial Products Wholesale & Distributor 38, Telephone Pre-Paid Card Sales & Distribution 38, , ,

13 Industry Classification Inquiries Rank by Inquiries Complaints Rank by Complaints Cmpls Pursue Property Management - Industrial & Commercial 38, Promotional Products 38, Coffee & Tea 38, Business Promotions - General 38, Small Engine Repair 38, Uniforms 38, Home Decor, Accessories & Gifts - Online Retailer 38, , Hair Removal - Laser & Electrolysis 37, Business & Trade Organizations 37, Business Brokers 37, , Recreational Vehicles - Equipment, Parts, Supplies 37, Motorcycles - Repairing & Service 37, Hair Products and Equipment 37, Career & Outplacement Counseling 37, , Dental Service Plans 37, Plastering Contractors 37, , Beds - Retail 37, Bill Paying Service 37, Lawn Mowers - Sharpen & Repair 37, Draperies & Curtains - Retail & Custom 37, Prescription Benefit Consultants 37, Furniture Designers & Custom Builders 37, Insurance Agents 37, Electric Equipment - Service & Repair 37, Furnace Sales & Service 36, Coupon Services 36, Beauty Schools 36, Employment Training 36, , Sitting Services 36, Stone Setting - Interlocking Pavers 36, Engines - Supplies, Equipment & Parts 36, Medical Service Organizations 36, Investment Management 36, , Buildings - Portable 36, Home Design & Planning 36, , Auto Repairing - Foreign 36, Storm Shelters 36, , Dentist - Orthodontist 36, Title Loans 35, Banking Services 35, , , Lawn Mowers 35, Paralegals 35, Land Companies 35, , Attorneys & Lawyers - Tax 35, , Recycling Centers 35, Gas - Propane - Equipment & Supplies 35, Answering Services 35, Auto Wrecking 35, Physicians & Surgeons - Ophthalmology 35, Mens Clothing & Furnishings - Retail 35, Health Maintenance Organizations 35, News Publications - Trade, Association 35, Gun Safety & Marksmanship Instruction 35, , Radon Testing & Service 35, , Mud Jacking Contractors 34, ,

14 Industry Classification Inquiries Rank by Inquiries Complaints Rank by Complaints Cmpls Pursue Insurance - Workers Compensation 34, , Translators & Interpreters 34, , Physicians & Surgeons - Orthopedic Surgery 34, Auto Alarms & Security Systems 34, Roofing Service Consultants 34, , Alterations - Clothing 34, Industrial Products Wholesalers & Distributors 34, Condominiums 34, Attorneys & Lawyers - Real Estate 34, , Lubricating Service - Automotive 34, Sewer Contractors 34, , Contractors - Gutters 34, Health Care Management 34, Road Service - Automotive 34, Disc Jockeys 33, Sand & Gravel 33, , Radio Stations & Broadcast Companies 33, Clubs 33, Heating Equipment & Systems Cleaning & Repair 33, , Animal Breeders 33, Vacuum Cleaners - Service & Repair 33, Cigar & Cigarette & Tobacco Dealers - Retail 33, Administrative Services 33, Nurses Schools 33, , Wheels 33, Physicians & Surgeons - Dermatology 33, Cleaning Supplies 33, Medical Testing Companies 32, Trust Companies 32, , Watches - Service & Repair 32, Sightseeing Tours 32, Television & Radio - Dealers 32, Golf Equipment & Supplies - Retail 32, Modeling Schools 32, , Stoves - Wood, Coal 32, Spas & Hot Tubs - Service & Repair 32, Doors - Repair 32, , Copy & Duplicating Service 32, , Auto Restoration 32, Pet Training - Dog 32, , Psychics 32, Battery Supplies 32, Attorneys & Lawyers - Bankruptcy & Taxes 31, , Incentive Programs 31, Sales Promotion Service 31, Furniture - Outdoor 31, Non Profit Organizations - General Membership 31, Point of Sale Systems 31, Auto Salvage Yards 31, Cleaning Services - Commercial Office 31, , Factoring Service 31, , Energy Audits 31, , Physicians & Surgeons - Weight Reduction 31, , Truck Equipment & Parts 30, Stock & Bond Brokers 30,

15 Industry Classification Inquiries Rank by Inquiries Complaints Rank by Complaints Cmpls Pursue Storm Windows & Doors 30, Schools - Private 30, , Adjusters 30, , Telecommunications Equipment - Disability 30, Diamonds 30, , Pet Finding Service 30, , Lingerie 30, Penny Auctions 30, Advertising - Mobile 30, Professional Organizations 30, Computers - Wholesale & Manufacturers 30, Business Credit Builder 30, , Adoption Services 30, , Food - Sales & Delivery 30, Motor Scooters - Dealers 30, Charity - National 29, , Charity - Human Services (i.e. assistance to individuals & families) 29, , Schools - Academic - Special Education 29, Cabin, Cottage & Chalet - Rentals 29, Physicians & Surgeons - Family Practice 29, Iron Work 29, Stone - Natural 29, , Health & Fitness Program Consultants 29, Home Repair & Maintenance 29, Paper & Document Shredding 29, , Sunroom & Solarium Design & Construction 29, , Attorneys & Lawyers - Divorce 28, , Jewelry Buyers 28, , Insurance - Accident & Health 28, Landscaping Equipment & Supplies 28, Electricians - Commercial 28, , Human Resources 28, , Window Coverings 28, , Craft Supplies 28, Embroidery 28, Yellow Page Advertising 28, Window Shades 28, Insurance - Employee Benefits 28, Auto Paintless Dent Repair 28, , Gold Buyers 28, , Basement - Remodeling 28, , Deck Builder 28, , Pet Training 28, , Grocery - Bulk Food Stores 28, Fire Protection Equipment & Supplies 28, , Recycling Services 28, Closet Systems & Accessories 28, , Schools - Academic - Pre & Kindergarten 28, , Insurance - Travel 27, Generators - Electric 27, Manufactured Homes - Repair & Service 27, , Optical Equipment & Supplies 27, Sheet Metal Work 27, , Vehicle Transport Services 27, Appliances - Major - Wholesale & Manufacturers 27, , ,