OPEL-SCANNERCAN. ABSTRACT User Manual for installing and using the opelscannercan (USB Version) hardware and software diagnostic tool.

Transcription

1 ABSTRACT User Manual for installing and using the opelscannercan (USB Version) hardware and software diagnostic tool. OPEL-SCANNERCAN Vauxhall Trader User Manual Page 0 of 32

2 Contents Introduction Specifications System requirements Installation Installing the software and drivers Registering your opel-scanner software Registration procedure, online method (recommended) Updating opel-scanner Instructions Using opel-scannercan Connecting to a ECU ECU Info Trouble Codes Parameters Graphs Special Choosing another Module Closing opel-scannercan Uninstall Uninstall opel-scannercan software Uninstall USB drivers Uninstall license file Trouble Shooting Guide How do I boot up or start opel-scannercan software? How do I tell what version of opel-scanner I m running? How many PC s can I install opel-scannercan on? The LED on my opel-scannercan does not light up I ve downloaded an update but opel-scanner won t boot up Opel-scannerCAN won t connect to my car Sometimes opel-scanner locks up or freezes I ve tried all the advice above but it still does not work! Support Abbreviations Page 1 of 32

3 8 History Page 2 of 32

4 Introduction The opel-scannercan is a hardware and software diagnostic tool for Vauxhall/Opel vehicles that plugs into your Windows based PC USB port. The other end plugs into the vehicles 16-pin OBDII port and the software is capable of reading and resetting the different ECU (Electronic Control Unit) modules on your car via a GUI (Graphical User Interface). 1 Specifications Table 1: Specifications Category Specification Computer Interface USB 1.0 or greater Operating System Microsoft Windows XP/Vista/7/8/10 Vehicle Interface 16-pin OBDII UK Vehicle Support UK Petrol 2001 onwards UK Diesel 2004 onwards Note: may work on older cars from 1990 but not guaranteed and 10-pin ALDL to 16-pin OBDII adaptors may be required. Protocol ALDL KW71 KW81 KW82 KWP2000 VPW J1850 PWM J1850 CAN-BUS HSCAN (500 kbps) MSCAN (95 kbps) SWCAN (33.3 kbps) ISO ISO System requirements Software: Microsoft Windows XP/Vista /7/8/10 (32-bit or 64-bit). USB Drivers: 32-bit Editions of Microsoft Windows XP/Vista /7 64-bit Editions of Microsoft Windows XP/Vista/7/8/10 Note: 32-bit Win 8 or Win10 drivers not supported. Macintosh or Linux is not supported. For best results use Win7 64-bit. Page 3 of 32

5 2 Installation Prerequisites:- opel-scannercan software is either provided on CD-ROM or as an archive zip file downloadable from the Support pages of Note: downloaded versions are password protected and the password should have been provided with your purchase. If you have downloaded the zip archive, please unzip the archive file before continuing. 2.1 Installing the software and drivers The installer provided during purchase is a combined installer that installs the opel-scanner software tool and the correct USB drivers for your computer. Prerequisites:- DO NOT plug in the opel-scannerusb device into your computer until you are told to! Verify that your computer meets the minimum system requirements as outlined in Section 1.1. It is presumed the user has basic knowledge on how to use the Microsoft Windows Operating System. This guide shows installation on a Windows 7 64-bit operating system. Other Windows operating systems will follow a similar installation process. 1. Run (double click on) the opel-scannercan-setup-x.x.x.x.exe installer that was provided to you during purchase. This shall automatically install the opel-scanner software and drivers onto your PC. On the main setup window, press Next to continue (Figure 1). Note: depending on your user privileges, you may be asked to confirm if this software file is safe to run. Click on Yes to continue. Page 4 of 32

6 Figure 1 2. The installer shall install opel-scannercan software onto your computer. Please leave the default destination alone. For best result it should not be changed. Press Next to continue. Figure 2 Page 5 of 32

7 3. Next chose the programs short cut name. Again for best results leave it as default and press Next to continue. Figure 3 4. Next it will create an opel-scannercan desktop icon. It s selected by default but you may choose to not create a desktop icon by un-ticking the checkbox. Page 6 of 32

8 Figure 4 5. Next is a confirmation screen. If any changes need to be made before it installs, press Back button. Otherwise press Install to install opel-scannercan onto your computer. Figure 5 Page 7 of 32

9 6. Once the opel-scannercan installer has finished is shall start the USB installer off automatically. Press Next to continue. Figure 6 7. The USB installer shall start to install the correct USB drivers for your computer (Figure 7) but Windows will ask your permission first. Simply agree and press Install to continue (Figure 8). Page 8 of 32

10 Figure 7 Figure 8 8. USB drivers have now been installed on your computer. Press Finish to continue. Page 9 of 32

11 Figure 9 9. The installer shall go back to the opel-scanercan install window and confirm everything is complete. The user has an option to run opel-scanner now or later by un-ticking the check box. Press Finish to end the installation. Figure 10 Page 10 of 32

12 10. With the USB drives installed, now is the time to plug in the opel-scannercan USB device for the first time. Please plug in the USB cable end of the opel-scannercan to your computer as shown in Figure 11. Figure 11: Connect opel-scanner to the computers USB port 11. Windows will attempt to find and install the USB drivers automatically. This may take some time but once complete it shall confirm the USB device is ready (Figure 13) and the LED light on the opel-scannercan USB device shall be ON. You re now ready to use the opel-scanner. But first you need to register it, see Section 2.2. Figure 12 Figure 13 Page 11 of 32

13 2.2 Registering your opel-scanner software Before you can use the opel-scannercan you need to register your product. You can install opelscanner software on up to 3 different machines. Please follow the instructions carefully. Note: for best results, register your product via the internet. Prerequisites:- Ensure you have at least opel-scanner v installed on your PC. Ensure that the opel-scanner device is plugged in and works (ie the USB drivers work & the LED is ON). Ensure you have internet access on your PC. User can register the software on up to 3 different computers. All requests to provide additional license in cases of HW update/change will be processed individually with right to denial of additional license provision. User cannot use the software with a different opel-scannercan interface ID, other than the one, he has registered initially. A license will not be provided if the user tries to register copy with an address, other, then the one, he registered initially with Registration procedure, online method (recommended) Please note a license will only be generated for the PC you are running the registration with. 1. Start opel-scannercan software. 2. Plug in the opel-scannercan USB interface into your PC. 3. In opel-scanner software, go to menu Help -> Register (Figure 14). 4. A dialog will appear to enter your name and address. It is very important to provide real and valid info. Make sure information is correct and press the Register button (Figure 15). 5. If everything went smoothly, in a few seconds (Figure 16) you will get a message about successful registration and your software copy will start to work (Figure 17). 6. Also you will be sent an message with a file attached. This file will contain a backup of your license, just in case your license is damaged for some reason, you can always restore it by changing the.txt to.reg and double-clicking on this reg file. So keep this safe! 7. Registration process is complete. Page 12 of 32

14 Figure 14: start the registration process Figure 15: enter your details Figure 16: registration in progress Page 13 of 32

15 Figure 17: product successfully registered 2.3 Updating opel-scanner Opel-scannerCAN software gets updated periodically throughout the year. This can be done on-line for free. Note: opel-scanner will not check for updates automatically, it has to be done manually. Prerequisites:- Ensure you have at least opel-scanner installed on your PC. Ensure that the opel-scannercan device is plugged in and works (ie the USB drivers work and the LED is ON). Ensure you have internet access on your PC. You have registered your product (see Section 2.2). Instructions: 1. Boot up opel-scanner and go to Help > Check for Updates (Error! Reference source not found.). Figure 18: checking for updates 2. Opel-scanner will connect to the internet and download any updates (Figure 19) Page 14 of 32

16 Figure 19: Downloading updates 3. Once the updates are downloaded, it will ask you if you want to process and install them. Press Yes to continue (Figure 20). Opel-scanner will shut down automatically and reboot when complete. Figure 20: Install updates request Page 15 of 32

17 3 Instructions 3.1 Using opel-scannercan 1. It is presumed that the user has installed opel-scannercan and registered it before use. If not please see Section Plug in the opel-scannercan USB device into your PC and confirm that the LED turns on. Plug the other end of opel-scanercan into your car s OBDII port. 3. Turn on your car s engine. 4. Launch opel-scanercan software either by the desktop shortcut (if you chose to use one during installation) or via Start > All Programs > opel-scannercan 5. You will see the main opel-scanner screen (Figure 21). Figure 21: opel-scanner main screen 3.2 Connecting to a ECU Press the "Select ECU" button on the Main Screen to open a window where the user can select the ECU he wants to diagnose. Page 16 of 32

18 Figure 22: Select the ECU module for test Select the Manufacturing Year (Select Year) of the vehicle, then model (Select Model), system (Select System) and eventually the desired ECU (Select Engine/Module). Then press OK ECU Info Figure 23: ECU Info Page 17 of 32

19 The user is presented with the ECU Info panel by default when opel-scannercan connects to the car. In this case it s the Engine Management Unit of a Vauxhall Astra-G 2.2L Convertible. Note: the VIN number has been blanked out purposely for security reasons for this manual but otherwise opelscannercan will display it. The user has several other panels to view by simply pressing the buttons along the top of the window or pressing the corresponding F keys on your keyboard. They are: Trouble Codes Parameters Graphs Special Trouble Codes Figure 24 If there are any troubles codes (TC) captured then they shall be displayed with the trouble code number, description, if the fault is currently present and some diagnostic info on what the problem may be. Here the user can clear the faults or copy them (ie to print off). Page 18 of 32

20 3.2.3 Parameters Figure 25: Parameters Here the user can monitor all the sensors connected to the ECU under test in real time. There is a live data list on the left hand pane and whatever is selected is:- Shown in more detail on the right hand pane. Displayed graphically as a scope trace at the bottom of the screen in real time. Sensor data can be selected or deselected (handy if the system seems sluggish due to the amount of data it is processing) in the left hand pane. Page 19 of 32

21 3.2.4 Graphs Figure 26: Graphs This is similar to the Parameters panel but instead the user can select up to 4 sensors to monitor at the same time in real-time Special Depending on what ECU is connected, some have special options other ECU s have none. So it is dependent on what ECU is in use. In this example the user can select/have control of the following:- Actuator Tests (Figure 27): the user can force the ECU under test to actuate sensors that it is connected to. In this case the user can activate the fuel pump relay, EGR valve, cooling fan relay, ECU dash check light and many others. ECU Control 1 (Figure 28): the user can make the engine unit to change the settings of the EGR valve, electronic throttle control and even dial in a new idle speed. Additional Functions (Figure 29): here the user can change or reset the settings for the O2 block learn data for the oxygen sensor and crank angle sensor. Variant Configuration Coding (Figure 30): the user can disconnect (reset) or connect new ECU modules, in this case, on the CAN bus. Particular useful if buying a second hand display for, say, the radio (i.e. BID, GID and CID displays). Page 20 of 32

22 Figure 27: Special, Actuator Tests Figure 28: Special, Control ECU 1 Page 21 of 32

23 Figure 29: Special, Additional Functions Figure 30: Special, Variant Configuration Coding Page 22 of 32

24 3.3 Choosing another Module If the user has finished with the current ECU and wishes to connect to another ECU in the car, then press the STOP button at any time and the press the Select ECU button and select another module as described in Section 3.2. If anything should go wrong or opel-scannercan seems to have locked up or freeze up, close down opel-scannercan, disconnect the USB device, wait a few minutes, then reconnect and boot everything back up again. For more info, see the Trouble Shooting Guide in Section Closing opel-scannercan Simply either:- 1. Click on the Red Cross in the top right hand corner of the window or 2. Click on EXIT button on the main screen. Then disconnect opel-scannercan from your PC. Page 23 of 32

25 4 Uninstall 4.1 Uninstall opel-scannercan software You can uninstall opel-scannercan like any other Windows software in the normal manner, i.e. via the Control Panel or click on Uninstall opel-scannercan via Start > All Programs > opel-scannercan. Opel-scannerCAN shall uninstall from your PC but the USB drivers and license file still remains. 4.2 Uninstall USB drivers Note: it is perfectly safe and normal to leave unused drivers on your PC. They won't interfere with anything or take up any large space. However if you still wish to uninstall them then follow the instructions below. Warning: the procedure below should only be carried out by experience Windows users. You can damage your operating system from not working if you don t know what you re doing! Please follow the instructions carefully. 1. Plug in the OSC USB device into your computer. 2. Open Device Manager (right click on 'My Computer' or 'This PC' desk top icon and select 'Manage'). In Computer Management select Device Manager under System tools. Or go to Start and in the search box type device manager. 3. In Device Manager, to view any hidden devices that are not plugged in, go to the Menu and click on View > Show hidden devices. Figure Scroll down to 'Universal Serial Bus controllers' and select and right click on 'AutoScanner USB Adapter' and select Uninstall. Page 24 of 32

26 Figure On the pop-up window select 'Delete the driver software for this device' then press OK. Figure Do the same for any other 'AutoScanner USB Adapter' entries. 7. Plug the OSC USB device into any other USB ports you have and repeat the procedure above. Remove the OSC USB device from your computer once you have finished. 8. Open Registry Editor. Go to Start and enter reg edit in the search box. 9. In Reg Edit go to the top menu and Search > Search and search for 'autoscanner' (do not match case). It will begin to search your computers registry listing for anything with autoscanner in it. This may take a few minutes. Page 25 of 32

27 Figure It may find several hits due to past history but locate the entry under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AUTOSCANUSB Simply right click on the folder/directory and press Delete. Page 26 of 32

28 Figure It will ask you if are sure you want to delete it. Press Yes to delete the directory. Figure All USB drivers are now removed from your computer. Close down Reg Edit to finish. 4.3 Uninstall license file To be defined. Page 27 of 32

29 5 Trouble Shooting Guide Hint most things are fixed by switching it off and on again! 5.1 How do I boot up or start opel-scannercan software? There are several ways. 1. Double click on the opel-scannercan desktop icon (only visible if you have selected this during installation). 2. Go to Start > All Programs > opel-scannercan and left click on opel-scannercan icon. 5.2 How do I tell what version of opel-scanner I m running? Boot up opel-scanner and the version number is displayed at the bottom. Figure 37: opel-scanner version number 5.3 How many PC s can I install opel-scannercan on? You can install opel-scannercan software onto as many PC s as you want but you can only register them on 3 different PCs and this license is then locked to your opel-scannercan interface ID. If you have bought a new PC but you have disposed of one of your old PC s that had a registered version of opel-scannercan on it, and you want to register your new PC, then please contact us for further details. 5.4 The LED on my opel-scannercan does not light up Either the USB drivers are not installed, the LED is broken on the opel-scannercan (unlikely) or there is a problem with the USB port (i.e. loose connection and hence not getting power from it). Try reconnecting the USB cable or install the USB drivers again. But otherwise if opel-scannercan software still sees the opel-scannercan USB dongle then the LED is not important it s just a light to indicate the device is connected to your PC. It does not impair the operation of opel-scanner from working. 5.5 I ve downloaded an update but opel-scanner won t boot up Sometimes the new downloaded file has not renamed itself correctly, so the opel-scannercan short cuts appear not to work. To manually fix it, go to the opel-scanner directory (should be C:\opel-scannerCAN\) and see if 3 new files have been created, file.info, update.app and update.tmp (Figure 38). Rename update.tmp to Page 28 of 32

30 update.exe and run the update.exe file. This is the new opel-scanner software and it should complete and rename itself correctly. Figure Opel-scannerCAN won t connect to my car Some ECU s can be fussy, some like opel-scanner running before the cars electrics are turned on, some don t. Some like the ignition on first and some will only work if the engine is running. Try the following combinations: Opel-scanner plugged in but not running. Switch the car (ignition or engine) on first, then boot up opel-scanner software. Opel-scanner plugged in and running, then switch the car on (ignition or engine). 5.7 Sometimes opel-scanner locks up or freezes This can happen from time to time. The only way out is to shut down opel-scanner and try again. Otherwise follow the advice in Section I ve tried all the advice above but it still does not work! If you still have no luck with opel-scannercan connecting to your car, or sometimes it disconnects for no reason (i.e. timeout, freezes, lock-ups etc.) then simply switch everything off and on and try again. 1. Switch off the car. Take the key out of ignition. 2. Disconnect the opel-scanner from your PC s USB port (you can leave it connected to your car s OBDII port if you wish) 3. Close opel-scannercan software and shut down your PC. 4. Connect opel-scannercan back into your PC s USB port and power your PC back up. 5. Then follow the connection combinations as mentioned in Section 5.6 above. 6. If you still have problems then see out Support information in Section 6. Page 29 of 32

31 6 Support If you need more information or have a technical question regarding the opel-scannercan product, then please see the following: Read the manual again including the Trouble Shooting guide the answer may be there! Trying switching it off and on again this fixes most problems. Search the opel-scanner forums at (note: you need to register to see more sub-sections and to be able to post questions). Raise a help ticket at our support pages at Page 30 of 32

32 7 Abbreviations ABS aka ALDL CAN ECU EMU GUI LED Anti-locking Braking System also known as Assembly Line Diagnostic Link Controller Area Network Electronic Control Unit or Engine Control Unit Engine Management Unit Graphical User Interface Light Emitting Diode OBDII On-Board Diagnostics version 2 OSC PC TC USB opel-scannercan Personal Computer Trouble Codes aka Fault Codes Universal Serial Bus Page 31 of 32

33 8 History Version Date Description Issue 1 22 Oct 2015 First formal release to public domain. Draft 4 14 Aug 2015 Details of Win8 and Win10 added Draft 3 Dec 2014 Explanation of how to uninstall opel-scanner and its drivers Draft 2 Sept 2013 Added registration on-line instructions. Draft 1 Mar 2013 First draft of user manual Page 32 of 32