DigiDL Installation Guide Page - 2

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2 DigiDL Installation Guide Page - 2

3 Table of contents Checking compatibility of vehicles 4-5 Vehicle manufacturer considerations 6-7 Onboard Systems 8 Rear security seal 9 digidl connections and indicators 10 Cable Form supplied with digidl 11 Volvo, Mercedes special double plug 12 ADR Cables 13 Installing digidl Configuration Windows software 14 Connecting the digidl to your PC 15 digidl Configuration - Device Window 16 digidl Configuration - Configuration Window - WIFI 17 Setting up a new SSID 17 digidl Configuration - Configuration Window - GPRS 18 digidl Configuration Options 19 digidl Configuration - Status Window 20 digidl Configuration - Files 21 digidl Indicator Lights 22 VDO and Secondary CAN-Bus enabling 23 Authentication of the Company Card 24 The role of digicentral 24 Troubleshooting 25 Overview of Digicentral Web 26 DigiDL Installation Guide Page - 3

4 DigiDL Checking compatibility Checking compatibility of vehicles: Remote Download was introduced in Many vehicles from 2010 will have compatible Digital Tachographs however it can be a mixed picture depending on the vehicle and Tachograph manufacturer and how much stock of old Tachographs were around at the time of manufacture or delivery. Stoneridge Compatibility: All revision 7.0 Tachographs onwards. VDO Compatibility: V1.3 onwards with significant exceptions and caveats. In the case of VDO a Secondary CAN-Bus, required for Remote Download, this was not included on every one of their models. The deletion of the Secondary CAN mostly affects 12 volt models however there are many Volvo and some Renault that are affected. Tachosys supply a product called digidl-e that allows the use of the Tachograph Front Port for Remote download. You would also need our K-Line cable with this solution. If you need to use the front port for remote download on a VDO Tachograph you will need a VDO Front Interface Update Card from Continental with order code A2C This unlocks the front port for download. Tachosys Compatibility Checking tools Tachosys are the most experienced manufacturer in this market and we have developed several methods to check Tachograph compatibility. 1) Tachosys TachoFile Viewer: you can download this tool from our website, Tachosys.com, free of charge and use it to view a file downloaded from the customers vehicle. The Identification section will reveal the model number of the Tacho. 2) Tacho Lookup is an online tool where you can lookup individual Tachograph model numbers and check compatibility. ( 3) Tacho-Lookup- Online: This is a fantastic batch checker. Simply place all of the customers vehicle download files in a single directory and this tool will provide a spreadsheet indicating compatibility of each vehicle. Contact Tachosys for the appropriate URL to download this tool. DigiDL Installation Guide Page - 4

5 DigiDL Checking compatibility You can access a printed version of the tachograph model number in the printer tray area of most Tachographs. You can also perform a technical printout as shown below. Checking Stoneridge Tachograph Model Numbers using Tacho File Viewer Technical Printout Tachosys Tachofileviewer software Checking VDO Tachograph Model Numbers DigiDL Installation Guide Page - 5

6 digidl - Installation Specific Vehicle Manufacturer Considerations: DAF DAF LF and CF models, both manufactured in France are configured with the Secondary CAN-Bus disabled by default. In this case the function will need to be enabled with a CTC II programmer with 2.6 firmware or later or Stoneridge Optimo or other capable device (see Page 23). Iveco and MAN See Red plug already inserted in C connection on page 7. Renault Some models may be configured with the Secondary CAN disabled, See DAF above. Mercedes If the Mercedes has a co-joined connector in connections A and B at the rear of the Tachograph then we produce a double plug arrangement (see Page 7 and Page 12). From 2012 onwards Mercedes upped the Baud Rate of their Secondary CAN. The digidl firmware was updated in version 1.18s to cope with this change. You must upgrade earlier versions of the firmware. Many Mercedes have a Red plug fitted to the C Connector on the rear of the Tachograph. We can confirm that the Mercedes Fleetboard system does not use data from this connection so it can be safely removed. See Red plug already inserted in C connection Page 7. DigiDL Installation Guide Page - 6

7 digidl - Installation Scania See Red plug already inserted in C connection and Onboard Systems on Page 8. Volvo Most Volvo come with a co-joined plug in connections A and B at the rear of the Tacho. See our double plug option above and Page 12. Red plug already inserted in C connection In many cases a RED plug, which is already inserted in the C Connector of the Tachograph, can be removed, taped and left but there are an increasing number of exceptions. Some 2015 vehicles (Scania and Volvo to date) seem to have systems which are tapping into data from the CAN2 even though they are not performing remote download. We provide a Y Connector which allows you to plug both devices into CAN C. Both devices cannot share the same CAN address and the truck manufacturers do not provide a way to change their address. If you are running V1.33 firmware or later on your digidl and our latest digidl configurator we allow you to change the CAN2 address. DigiDL Installation Guide Page - 7

8 digidl - Installation Red plug already inserted in C connection Continued:- We recommend you use address F0, FA or FE. You can use other addresses but you should not use FF which is reserved or FB which is the default remote download address. In the case of Volvo in particular we know that Dynafleet may be using the Tachograph to provide termination for their CAN-Bus. This means that when you unhook their RED plug their CAN is not terminated and may cause dashboard errors. See Onboard Systems below. Onboard Systems Some manufacturers such as Scania and Volvo come fitted with a telematics unit even if the operator does not use them. We have discovered that vehicles from approximately 2012 may have a RED plug in the CAN-C connection of the Tachograph. The telematics units may use the Tachograph to terminate their own CAN-Bus so if the Red Plug is removed from the Tacho errors may occur which are shown on the vehicle dashboard. The simple solution is to remove the Red plug and terminate it with a 120 Ohm resistor. The termination should go between pins 5 and 8 on the manufacturers red plug. Tachosys can supply a plug to go on the end of the manufacturer s cable with the resistor already in place. Our 120 ohm termination plug for use with the manufacturers RED plug to provide correct termination. DigiDL Installation Guide Page - 8

9 digidl - Installation Tip If you wish to check whether the manufacturers RED plug is active and potentially using the Tachograph for termination take their RED PLUG and place a Voltmeter between GROUND and PIN 5 with the ignition ON and you should see a reading of up to 3 Volts if the CAN is active. In this case we would recommend that you use our termination plug. Rear security seal In circumstances where a rear security seal is fitted to the Tachograph, normally where the speed is being taken from the Tachograph, this must be refitted and resealed. Resealing can only be performed by a calibration station. The seal is not required by law in the UK if the speed is being taken from a separate source. UK after-market tachographs are supplied by default without a seal. A secondary seal box can be used if the installer wishes to use the Tachosys plug and play cable and make tamperproof the A connection. In Denmark and Spain the security seal is required by law. DigiDL Installation Guide Page - 9

10 digidl - Installation digidl Connections and Indicators digidl connections and indicators Fig 1. Activity LED Indicators 1) Configuration Port or Auxiliary Input 2) VU Rear Connection (C) Vehicle Unit Rear Connections Fig 2. DigiDL Installation Guide A CAN-Bus - A + Power. B Speed Sender C CAN-Bus - C. For use with digidl. D Serial Outputs. Not used in this context. Page - 10

11 digidl - Installation Cable form supplied with digidl digidl Power; place in socket A at the rear of the Tachograph. Replace existing cable. Fig 3. CAN-Bus A socket; Provides a new piggy back connector for the cable removed from connection A of the Tachograph. CAN-Bus C; Place in socket C of Tachograph. digidl CAN + PWR; Place in digidl socket 2. digidl with cable form in place Please Note: The Speed sensor connection remains in the Tachograph Socket B, this is not shown. You have to remove the existing plug A from socket A of the Tachograph. The plug you removed from socket A must be placed in the new socket clearly visible at the top of Fig 4.. Fig 4. New Socket A for the original plug A at the rear of the Tachograph. DigiDL Installation Guide Page - 11

12 digidl - Installation Volvo and Mercedes Cabling (Double Plug In the case of Mercedes and Volvo they combine their A and B Tachograph connectors which prevents the use of our standard cable set (see Fig 5). In this case there is an optional cable with code DDLDP available from your Reseller. This cable is fitted in conjunction with the standard digidl Cable. Fig 5. DigiDL Installation Guide Page - 12

13 digidl - Installation ADR / Hazchem Vehicles In the case of ADR vehicles the digidl must be wired to the vehicle s isolation switch as the unit is not intrinsically safe for hazardous areas and therefore must be powered down. You can use the standard loom by removing the white plug and wiring to the black and white wires as shown in Fig 6. Fig 6. Y Plug option for connecting two devices to CAN C (see page 7.) Fig 7. DigiDL Installation Guide Page - 13

14 Minimum Recommended PC Specification DigiDL Configuration Windows Software digidl Configuration Windows Software v2.03 Processor: Processor - dual 2.4 GHz (Core Duo Intel processor or equivalent AMD) Memory: 4GB Hard disk: 120 Gbytes Operating Systems: Windows XP SP2 / Vista SP1/ Windows 7 / 8 / 10 In order to load the supplied software you must have a CD or DVD Drive. In order to connect the digidock to your PC you must have an available USB connection. Please note: You will need a digidl configuration kit with Tachosys number DDLCK or Stoneridge #. Important: do not connect any of the cabling provided in the digidl Configuration kit with the digidl before commencing the software installation. Installing the digidl Configuration Windows Software 1. Insert the CD provided into your optical disk drive. It will run automatically and a dialog box will appear. If the auto-run feature is disabled on your system the program will fail to load automatically. Please browse to the disk using Windows Explorer and double-click Setup.exe. 2. You will receive a welcome message, simply click next. 3. Read the terms of the Licence Agreement then click on the I accept the terms in the Licence agreement option and then click next. If you choose to not accept the terms the installation will be terminated. 4. Choose the folder in which you wish the software program files to be installed. The default folder is the standard location for Windows programs. Click next. 5. Click Install to begin the actual installation. This may take several minutes. 6. Finally leave the box labelled Launch digidl Configuration ticked and click Finish. 7. The application will try and find a digidl and fail if one is not connected. A dialogue box will ask you to connect your digidock. 8. Now follow the instructions for Connecting the digidl to your PC on page 15. DigiDL Installation Guide Page - 14

15 DigiDL Configuration Windows Software Connecting the digidl to your PC 1. Connect the standard USB cable supplied, to a free USB socket on your PC. The end of the USB cable as shown in Fig 8. should be connected to the socket on the back of the USB digidock shown in Fig 9. Fig 8. Fig Insert the oval connector of the digidl configuration cable provided, into the top of the digidock. Connect the opposite end to the AUX socket (1) of the digidl (see Fig 1.). There is only one way the cable can be connected. 3. Your digidl must be powered for configuration purposes. Please use the power supply provided or power via the Tachograph and the supplied loom cable. 4. Once all connections are made you may either re-open the digidl Configuration application, click the Retry button displayed or follow the on screen instructions provided, depending on the stage you were at in the connection process. If you are having problems connecting to your digidl then repeat the steps above. DigiDL Installation Guide Page - 15

16 digidl Configuration - Device Window DigiDL Configuration Windows Software Fig 10. Please note that the PWD entry (password) is a unique string which is used by your service provider or on your own digicentral for initial registration of the device. It avoids communication by random devices with digicentral. Coupled with our encryption it provides added security. 1. Serial Number unique to each device. 2. PWD used as a means of security between the device and the digicentral server. 3. Connectivity WIFI or GPRS 4. Registration Vehicle registration as read from the currently connected vehicle 5. Date of last authentication Last time this unit was able to communicate and authenticate against a Company Card. DigiDL Installation Guide Page - 16

17 digidl Configuration - Network - WIFI Device DigiDL Configuration Windows Software Fig 11. The WIFI version of the digidl requires connection to a WIFI router. If the WIFI router is in range of the device you can scan for the router s SSID. If it is not in range or you wish to add multiple routers then you will need all of the relevant settings to hand. Bear in mind that settings are case sensitive. Setting up a new SSID 1. Click the +New button (see Fig 11.). Scan for the SSID (if the router is in range) by clicking the drop down arrow or manually enter the SSID. 2. Choose the Security Mode which matches the router. 3. Click the Network Tab and enter a fixed IP if required. Most routers will provide DHCP which is the default. 4. Click the digicentral Tab. Enter the Host name or IP address of your digicentral server. This will either be provided by your analysis provider or will match your own digicentral server settings. The Port Number should be left as 4616 unless you are hosting your own digicentral server. By default Proxy Server is turned OFF but can be used if required by your network. 5. Repeat the steps above to add up to ten different SSID. 6. Click the Save to Device button in the bottom right corner. 7. If you are in range of your WIFI network the W BLUE LED should shine solid BLUE on the digidl. Please note that you can save your preferred settings to a file for later use against another device. Click Save Settings File at the top of the window. DigiDL Installation Guide Page - 17

18 digidl Configuration - Network - GPRS Device DigiDL Configuration Windows Software Fig 12. Fig 12. shows the GPRS settings for digidl. 1. Enter the Host name or IP address of your digicentral server. This will either be provided by your analysis provider or will match your own digicentral server settings. The Port Number should be left as 4616 unless you are hosting your own digicentral server. 2. For the GPRS network settings start with the Auto Fill button which will try and lookup the details against a known list in the digidl installation directory (NetworkSettings.XML). Our internal list is not totally comprehensive so you may have to lookup your operator details particularly if it is a specialist provider. If you send your SIM provider a list of the information required they should be able to provide you with the answers. There are also listings for network providers on the Internet. 3. If your SIM has a PIN enter it in the PIN field. 4. Click the Save to Device button. 5. If your GPRS settings are correct the W BLUE LED should shine solid blue on the digidl. Please note that if the BLUE LED is not solid then you do not have connection to the server and you should call the provider you are trying to connect to. DigiDL Installation Guide Page - 18

19 digidl Configuration - configuration options DigiDL Configuration Windows Software Fig 13. Collect Tachograph Mode Data: refers to real time data on every change of mode that can be sent back to the server to calculate driving and rest times. By default this is turned OFF as it will use more data if it is not specifically required. Collect Driver Decision Support data: again by default this option is OFF however if the customer has Tachograph that will provide Driver Decision Support data or Counter data and their analysis provider presents this data then it should be turned ON. See page 23 for Tachograph compatibility with Counter and DDS. Check for tasks every: this is how often the unit connects to the server with ignition ON. The default is every 3 minutes. If the customer wants to reduce airtime and they are not worried about instant downloads then this period can be increased. Wake from sleep every: When the ignition is OFF the unit will check in with the server and can pick up tasks and updates ready for the next shift. Send data bundles after at most: this the period the unit waits before sending downloaded data to the server. The default is 60 seconds. CAN Address: this should be changed only if there is a conflicting CAN device attaching to the CANC (Secondary CAN) see Page 7. DigiDL Installation Guide Page - 19

20 digidl Configuration - Status Window DigiDL Configuration Windows Software Status Item WIFI GPRS Ignition Description Indicates whether CAN-Bus C, required for remote download, is available Authentication Indicates a valid Authentication with a Company Card or the progress of the Authentication. Download Upload Task Shows whether a download is in progress Shows whether an upload is in progress Indicates when a task is requested from digicentral and shows the type returned. Maintenance Indicates when the digidl is maintaining its own files and memory VU CAN Indicates activity over CAN-Bus C Connectivity Indicates activity over WIFI or GPRS Network Index Currently chosen WIFI network index Download Button Only relevant if the optional remote button is connected and is used for Driver Card download requests VU Error Instruction The most recent request made by digidl resulting in an error. Codes from Annex 1B. VU Error Code Last error code from Vehicle Unit. Codes as defined in Annex 1B. Data Log Default is OFF. Can be turned on remotely for debugging by manufacturer. Please note: A status of zero generally means that this particular status is happy. DigiDL Installation Guide Page - 20

21 DigiDL Configuration Windows Software digidl Configuration - Files Fig 14. The digidl stores the files it downloads from the Vehicle Unit. As the unit nears its memory capacity it overwrites the oldest files. Whilst this storage provides some level of backup it is simply designed to deal with situations where the unit is offline for whatever reason. It also allows the unit to independently download and store files whether the vehicle is connected to the network or not provided it has received an authentication in the last 24 hours. During installation testing or on retrieval of a unit from a vehicle you can view the current files on the digidl (see Fig 14.). These files can be downloaded to your PC using the Download button. You can also Delete files from the device should you be installing in another vehicle for instance. DigiDL Installation Guide Page - 21

22 digidl - Installation digidl Indicator Lights Fig 15. P: Power Status C: CAN-Bus C W: GPRS or WIFI Status The digidl has three indicator LEDs (see Fig 15.) each of which has one of three statuses; ON / OFF or Flashing. See the table below for details on the meaning of each light status. LED ON OFF Flash P Power Okay No Power Power okay and a Task is in progress C CAN okay No CAN Infers intermittent CAN connection W Comms okay No Comms Slow flash (1 per sec) = No Comms, Fast = GPRS comms OK but no server. Please note that when the power LED (Red) is on and the CAN-Bus LED (Green) is off it would suggest that either the CAN-Bus C connector is not connected correctly or the vehicle ignition is off. If the GREEN LED is not illuminated the Tachograph may not be of the correct type (see page 4-5) or the manufacturer may not have enabled the Secondary CAN-Bus (CAN2) on the Tachograph (see below). VDO and secondary CAN-Bus enabling Some VDO Tachograph may be configured with the Secondary CAN-Bus disabled by default. In this case the function will need to be enabled with a CTC II programmer with 2.6 firmware or later or Stoneridge Optimo or other suitable Tachograph programmer. If the CAN LED (GREEN) LED does not illuminate on the digidl and the Tachograph has a Secondary CAN-Bus this is the likely cause. Most DAF models and many Renault models come with the second CAN and Remote Download turned OFF by default. DigiDL Installation Guide Page - 22

23 digidl - Installation The VDO programmer settings as we know them are; Programming TCO Parameters CANBus Remote Download (ON) and TCO Parameters CANBus CAN2 (ON). This work although not classed as a full calibration will need to be done with a Workshop card installed. SRE DDS and VDO Counter Please note that whilst Digital Tachograph have been around since 2006 more comprehensive real time data provided by the Tachograph was not available until around Tachosys also manufacture a range of Bluetooth devices to which the digifobpro can connect to provide a Wireless solution. Please have a look at our digidl-ex and digiblu products at Tachosys.com for more information. VDO Counter Compatability The table below shows which versions support full Counter functionality and whether updates or activation cards may be required. 1.2a a active VDO Counter * *** ** * Upgrade of the release is possible via workshop ** Must be activated with an Update Card *** Can only be activated via the workshop The VDO Counter Update Card comes in two types Single or Multi Use. The part numbers are:- Single: A2C Multi Use: A2C Stoneridge DDS Compatibility There are currently two models that support DDS, the Exakt Duo and Exakt Duo². These models are software revision R7.4 and R7.5 respectively. DigiDL Installation Guide Page - 23

24 Authentication of the Company Card Authentication The introduction of Remote Download makes it possible for the Tachograph to communicate remotely with a Company Card, in this case by using digidl as a gateway. digidl will try and authenticate every 18 hours and the status of authentication is shown in the digidl Configuration Device Window (see page 20). Please note that the Company Card being used remotely, or one in the same series, must have been inserted into the Vehicle Unit at some time, if not then there is a risk the data will be locked out and the resulting Activity data will be empty. The role of digicentral digicentral is a Tachosys product which runs on Windows servers to provide a communications platform for our devices. All of the UK online Tachograph analysis providers have a digicentral server in operation. digidl needs to communicate with a designated digicentral server in order to open a dialogue with the appropriate Company Card, to pass data and to receive schedules and tasks. The Company Card can be placed in a card reader attached to any Windows PC which runs our digicentral Authenticate software and in turn communicates with digicentral, the card s whereabouts is managed by digicentral. Tachosys also manufacture a unit called a Digicard Hotel which can host up to 20 company cards for different customers. This is ideal for resellers who wish to offer a card hosting service for customers that find it challenging to keep the company card service running 24 /7. Your designated digicentral server will have access to a relationship created between the Vehicle and the Company Card(s). This would be set up in one of three ways; by the service provider, via a web interface provided by your service provider, via your own server. In summary the essential elements for the Authentication process are; 1. A valid company card which the vehicle has seen and is available online via digicentral Authenticate. 2. A relationship between the company card and the vehicle created on digicentral. 3. A digidl able to communicate via WIFI or GPRS to the appropriate digicentral via the Internet. DigiDL Installation Guide Page - 24

25 Troubleshooting WIFI connectivity issues The Blue LED will shine constantly if you have a solid connection to WIFI. Please bear in mind that WIFI settings are generally case sensitive this certainly applies to the SSID and Password in particular. In order to have WIFI connection you must be in range of your WIFI router, in line of sight preferably. Signal issues may be resolved by fitting a more powerful aerial to the router and/ or the digidl. GPRS connectivity issues If the Blue LED is flashing it means that a SIM card is present however the unit is unable to initiate communication with the GPRS network. A slow flash at around 1 per second means that the APN is likely wrong or the SIM is not active for data. A faster blue flash at 2 per second suggests that the SIM is working and the APN is correct however the URL set in the unit may be incorrect, the server may not be available or the unit may not be registered with the provider. Initially check all of your GPRS settings (see Page 18). If the unit still fails to connect first try repowering the unit. If the unit still fails then you can view the status of connectivity in the digidl Configuration Status window. The code displayed will show the stage of connection. You should check the SIM contract allows you to pass Internet data. This is often termed a data enabled SIM. Green LED flashing or OFF You may not have a connection to CAN2. This could be caused by one of the following; 1. Ignition is OFF. 2. The secondary CAN is not enabled (see page 22). 3. The Tachograph is too old or of the wrong type (see page 4). 4. The cabling is faulty. Try another loom. DigiDL Installation Guide Page - 25

26 Digicentral Web Overview of digicentral Web All of the key UK online analysis providers have their own digicentral servers. Each will have a different web address. Digicentral is not just used for digidl it can receive data from any Tachosys product using different communication methods. The great thing about digicentral is that it is generally integrated with other systems and therefore means that the customer s data goes straight from the truck and then onwards to their chosen analysis system. For companies with stand alone solutions who do their own analysis in house Stoneridge provide a central server which can be used for any solution and can forward to any third party system. The service is available at a modest annual fee. Whilst fitters should receive digidl units pre-configured for the appropriate server it is worth understanding the process and what needs to be in place for digidl to function see digicentral Web User Guide. DigiDL Installation Guide Page - 26

27 Digicentral Web DigiDL Installation Guide Page - 27

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