2017 Annual Report. EMS Vital Statistics

Size: px

Start display at page:

Download "2017 Annual Report. EMS Vital Statistics"

Laurel Chapman
5 years ago
Views:

1 2017 Annual Report EMS Vital Statistics 1

2 Contents: Volunteer Process p. 3 Unit Hour Utilization p. 10 Calls for Service p. 5 Clinical Indicator p.11 Patients & Transports p. 6 Response Times p. 7 8 Ambulance Staffing p EMS Vital Statistics at a Glance Average Ambulance Response Time: 00:08:54 Ambulances Staffed by Volunteers 92.6% 46,104 EMS Calls for Service Career 7.4% 2

2017 Volunteer Process From Applicant to AIC 1200 1,018 1000 738 800 600 363 400 238 184 170 200 0 To become an approved applicant an individual must complete and

After becoming approved the applicant is eligible to register for the Basic Life Support (BLS) Academy; upon passing the BLS Academy the student takes their

3 2017 Volunteer Process From Applicant to AIC , To become an approved applicant an individual must complete and pass all prerequisites, which include: DMV record check, criminal history background check, physical exam, and online classes. After becoming approved the applicant is eligible to register for the Basic Life Support (BLS) Academy; upon passing the BLS Academy the student takes their Psychomotor and National Registry Exams. After passing their exams, the student becomes an Intern. At this point the student completes their ride along hours and is released as an Attendant-In-Charge (AIC). 3

4 Volunteer and Career Staffing Ambulance Staffing by Volunteer and Career Members Compared to the Number of Active Attendants In Charge (AICs) 70% 60% 50% 40% 30% 20% 10% 0% Career 8% 8% 7.5% 7% 5.5% 6% 7% 7% 7% 7% 8% 11% Volunteer 92% 92% 92.5% 93% 94.5% 94% 93% 93% 93% 93% 92% 89% Active AIC AICs Released Compared to AICs Exited AIC Released AIC Exit

5 Calls for Service Call Priority by Month ,835 3,543 3,872 3,963 4,077 4,143 4,182 3,856 3,783 3,754 3,444 3, Priority Priority Priority CFS by Time of Day

Patients and Transports Top 10 Reasons for Dispatch Dispatch Reason # of Calls % of Total CARDIAC 5528 12% BREATHING DIFFICULTY 5440 12%

INJURY 1771 4% Transports Transport Patient Dispositions Incidents Patient Age(Avg.

6 Patients and Transports Top 10 Reasons for Dispatch Dispatch Reason # of Calls % of Total CARDIAC % BREATHING DIFFICULTY % INJURY FROM FALL % UNCONSCIOUS % ILLNESS % ABDOMINAL PAINS % STROKE % ACC INJURY % SEIZURE % INJURY % Transports Transport Patient Dispositions Incidents Patient Age(Avg.) Patient Refused Transport Only 3, Transported ALS 11, Transported BLS 22, Patient Condition After EMS Intervention 1% 27% Improved 9,142 Unchanged 24,304 Worse % 6

Ambulance Response Times Average Ambulance Response Times HH:MM:SS Chute Time (Unit Notified Unit EnRoute) Scene Response Time (Unit EnRoute Unit Arrived On Scene) EMS System Response Time (Unit

7 Ambulance Response Times Average Ambulance Response Times HH:MM:SS Chute Time (Unit Notified Unit EnRoute) Scene Response Time (Unit EnRoute Unit Arrived On Scene) EMS System Response Time (Unit Notified Unit Arrived On Scene) EMS Scene Time (Unit Arrived On Scene Unit Left Scene) EMS Transport Time (Unit Left Scene Patient Arrived at Destination) Hospital Turnaround Time (Patient Arrived at Destination Unit Back in Service) EMS Total Call Time (Unit Notified Unit Back in Service) :01:10 00:01:12 00:08:06 00:07:54 00:09:04 00:08:54 00:16:54 00:16:32 00:11:53 00:12:14 00:29:41 00:30:17 00:50:52 00:51:29 Response Time Legend 7

8 First-On-Scene Response Times First Responder On Scene by Priority 95% 85% 75% 70% 65% 60% 55% 50% Priority 1 % Response Times 6 Mins Priority 2 % Response Times 10 Mins 64% 71% 70% 72% 69% 70% 71% 70% 70% 67% 70% 69% 59% 64% 64% 65% 64% 63% 65% 67% 62% 61% 64% 68% Target % Response Times First Transport Unit On Scene By Priority 95% 85% 75% 70% 65% 60% 55% 50% Priority 1 % Response Times 12 Mins Priority 2 % Response Times 15 Mins 76% 81% 83% 79% 82% 82% 81% 78% 84% 85% 85% 91% 91% 88% 88% 88% 89% 88% 89% 88% Target % Response Times* *All Targets are of Response Times Benchmark 8

9 During Peak Demand: hrs Green > Yellow Red < Average # of Ambulances Staffed Ambulance Staffing During Off-Peak Demand: hrs Green > Yellow Red < Average # of Ambulances Staffed

10 Ambulance Unit Hour Utilization (UHU) During Peak Demand: hrs. 70% 60% 50% 40% 30% 20% 10% 0% Red > 50% Yellow 40% - 50% 50% 50% 50% 50% 50% 50% 50% 50% 50% 50% 50% 50% Green < 40% 40% 40% 40% 40% 40% 40% 40% 40% 40% 40% 40% 40% Average Ambulance UHU 54% 53% 53% 51% 55% 53% 54% 51% 55% 56% 48% 45% During Off-Peak Demand: hrs. 70% 60% 50% 40% 30% 20% 10% 0% Red > 50% Yellow 40% - 50% 50% 50% 50% 50% 50% 50% 50% 50% 50% 50% 50% 50% Green < 40% 40% 40% 40% 40% 40% 40% 40% 40% 40% 40% 40% 40% Average Ambulance UHU 27% 27% 29% 29% 29% 30% 30% 27% 29% 27% 25% 25% *Target for UHU is below 50% for both Peak and Off-Peak Demands. 10

11 Clinical Indicator Percentage of Patient s Condition that Improved or Remained Unchanged 95% 85% 75% Green > Yellow 85% - Red < 85% 85% 85% 85% 85% 85% 85% 85% 85% 85% 85% 85% 85% % of Patients 99% 99% 99% 99% 99% 99% 99% 99% 99% 99% 99% 99% For more information regarding EMS statistics please contact the EMS Office of Planning and Analysis: Heather McCannon, EMS Public Safety Analyst Phone: HMcCannon@vbgov.com 11

Cornwall SD&G Emergency Medical Services

Cornwall SD&G Emergency Medical Services Preparation of a Comprehensive Deployment Review Summary James Batchelor 12 th May 2014 Final Report Presentation 1 Presentation Objectives Benchmarking Modelling