National Truck & Bus Driver Trainers Conference. Ian Nicholson Training Manager Arriva North West & Wales

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1 National Truck & Bus Driver Trainers Conference Ian Nicholson Training Manager Arriva North West & Wales

2 DriveSafe NTBDT Conference August 2014

3 Fantastic 4 Competition Male TV presenter likes to chat 8 out of 10 cats prefer this presenter Female actress Steed s sidekick Good Will Hunting actress

4 DriveSafe Arriva Advanced Driving Background What is DriveSafe? Has it worked?

5 Arriva Chester Chester 4 day course 1 to 1 with the Driving Instructor Driving Test on the final day Gold, Silver or Bronze awards for the outcome

6 Arriva Chester

7 Arriva St Helens Half day course with the Driving Instructor Focus on skills development, commentary driving No driving test

8 Arriva St Helens

9 ROSPA Training for Driving Instructor Gold Grade achieved Guidance and support to create our own advanced driving course

10 Local Instructors Creation of the Arriva DriveSafe system in 2012 Utilise the skills and knowledge of Driving Instructors Training / accreditation for all Instructors to deliver the course

11 DriveSafe Arriva Advanced Driving What is the DriveSafe System The DriveSafe System is a systematic, advanced approach to every day driving, compliant with the latest DVSA standards for PSV Driving.

12 DriveSafe Arriva Advanced Driving 6 Modules Vehicle Safety Forward Planning Spatial Awareness Signals Concentration Scanning Techniques

13 DriveSafe System 1 Vehicle Safety Contents 1 st use checks Cockpit Safety Drill Moving / Static Brake Checks

14 DriveSafe System 2 Seeing Into The Future Contents Forward Planning Road Signs Highway Code Limit Points See, Understand and Act

15 DriveSafe System Degrees of Safety Contents ECO Driving Space Management Mirrors Following Distance Over Running

16 1. Risk or No Risk Away from the cluster Safe distance

17 DriveSafe System 4 Present Yourself Contents Effective Signalling Inappropriate Signalling Positioning

18 DriveSafe System 5 State of Mind Contents Concentration Coping with stress Helpful tips to keep a clear mind!

19 DriveSafe System 6 Eyes Wide Open Contents Eyesight Scanning techniques Avoiding distractions

20 DriveSafe Arriva Advanced Driving 2,800 drivers benefited from a days training as part of their CPC Practical training (1/2 day course) delivered to a focus group of 10% of the workforce (280 Drivers) in order to test and develop the practical system

21 DriveSafe Did it Work? Significant improvement in skills retention Our results suggest that there was a 55% reduction in at fault incidents for the 280 drivers who have been on the course, compared to the company driver population (2,800 drivers in the NW&W) Significant cost savings between 17% and 43% savings on PSV insurance costs

22 DriveSafe Driver Feedback 98% of drivers found the course useful 88% said their driving style had changed as a result of the course The drivers who didn t provide positive feedback said I didn t benefit from the course as my skills were already high

23 DriveSafe Other Benefits Following Distance Survey Following Distance Scale Rear End Collisions Passenger Injuries Claims Costs The DriveSafe Code Refresher Training

24 DriveSafe Arriva Advanced Driving Following Distance Survey 1,000 buses surveyed to measure following distance Seconds % 0 1 1% % % 3 4 5% 4+ 71%

25 DriveSafe Arriva Advanced Driving Following Distance Scale

26 Four Second Rule Safety Campaigns

27 DriveSafe Rear End Collisions Fewest rear end collisions on record Equivalent to 1 rear end collision every 170 years 0.06 incidents per 100k miles (10 years for the average motorist)

28 DriveSafe Arriva Advanced Driving Road traffic related injuries PSV RELATED INJURIES

29 The DriveSafe Code 55 symbols and rules supporting the DriveSafe system Booklet available and images available for safety campaigns etc

30 The DriveSafe Code

31 DriveSafe Arriva Advanced Driving The system now forms the basis for all refresher training in the North West and Wales Results continue to be positive Various areas across the UK are now following the system and developing their own projects to continue with the advanced driving focus

32 DriveSafe Arriva Advanced Driving Has it worked? Undoubtedly, the answer is yes!

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