NGV Technician Training: An Ongoing Strategy, Not a One-Time Event. Annalloyd Thomason, General Manager Natural Gas Vehicle Institute (NGVi)

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1 NGV Technician Training: An Ongoing Strategy, Not a One-Time Event Annalloyd Thomason, General Manager Natural Gas Vehicle Institute (NGVi)

2 NGV technician training is an ongoing strategy.

3 NGV Training Plan Based on task analysis Determine which technicians will perform Basic non-fuel system maintenance NHTSA required inspections Fuel system related maintenance and repair

4 NGV Training Plan Should Consider New Technicians First-time vehicle delivery Employee turnover Existing Technicians Refresh knowledge and skills Recertification requirements New NGV job responsibilities

5 NGV Training is Essential Because Natural gas is a totally different fuel Pressurized fuel (CNG) Cryogenic liquid fuel (LNG) Unique properties Lighter-than air (CNG) Heavier or lighter than air (LNG) High ignition temperature Flammability range

6 NGV Training Is Essential Because NHTSA requires cylinder inspections Every 3 years/36,000 miles After any fire After any accident NGV industry best practice recommends Inspection of the entire CNG fuel system

7 Two Types of Training Required for NGV Technicians Knowledge-based Information about the fuel and technology Skill-based Maintaining, diagnosing and repairing the fuel system and engine technology

8 Training Delivery Methods Instructor-led Preferred by technicians Both knowledge and skill Can include hands-on workshops Self-paced e-learning Cost and time effective When knowledge (not skill) is taught Verifies information retention Just-in-time Short videos to refresh memory

9 Depending on job requirements, NGV technicians need up to three levels of training NGV Technician and Fleet Operations Safety Training CNG Fuel System Inspector Training Light-Duty or Heavy-Duty NGV Maintenance and Diagnostics Training

10 Prepares technicians and other personnel to work safely Content Technician/Fleet Operations Safety Training Natural gas properties Fuel system components and functions Vehicle maintenance safety practices Fueling station safety practices How to fuel and defuel

11 Prepares technicians to Conduct NHTSA required inspections Pass the CSA exam Content Cylinders/installation codes/standards Components/PRD/valve standards CNG fuel system installation CNG fuel system inspection Final disposition/cylinder disposal Hands-on workshop CNG Fuel System Inspector Training

12 Heavy-Duty or Light-Duty Maintenance and Diagnostics Training #1 problem technicians will encounter is caused by oil in the fuel stream Unnecessary parts replacement Repeat service tickets Excess vehicle down time Must understand/be able to diagnose

13 Heavy-Duty or Light-Duty Maintenance and Diagnostics Training Prepares technicians to diagnose and solve problems with both fuel system and engine Content Natural gas fuel properties Safety practices for pressurized or cryogenic fuel systems Diagnostic and repair procedures for low and high-pressure fuel system HD: Maintenance procedures and engine theory for ISL G and ISX 12 engines LD: Honda, Dodge, Landi Renzo, BAF, Westport, Baytech

14 Certifications for NGV Technicians ASE F1 - Alternate Fuels ASE H1 - Transit Bus CNG Engine CSA - CNG Fuel System Inspector

15 Don t Forget Drivers Drivers often feel unsafe and are resistant to driving NGVs because they are untrained Content Natural gas properties and characteristics NGV safety features and how to use them CNG fueling equipment and safety practices What to do in case of emergency ( vehicle fire, accident; fueling station emergency) How to fuel a CNG vehicle

16 Choosing an NGV Training Provider Accreditation Specific CNG/LNG experience Trainer qualifications Client lists CEUs Methodology for testing learning outcomes Cost = or > value

17 NGV Technician Training: An Ongoing Strategy, Not a One-Time Event Annalloyd Thomason, General Manager Natural Gas Vehicle Institute (NGVi) annalloyd@ngvi.com

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