Innovations of Great Value.

Transcription

1 ZF Friedrichshafen AG Division Industrial Technology Business Unit Agricultural Machinery Systems D Passau Phone Fax Innovations of Great Value. The right is reserved to modify products and technical data. ZF drivelines for agricultural machines Driveline and Chassis Technology IG / Agricultural Machinery 11 / E

2 Content Innovations of Great Value Page 3 In focus: economy and efficiency Page 4 Modularity in the product range Page 6 Innovative processes Page 7 Innovative products Page 8 Electrification in tractors Page 10 Products for the global market Page 12 ZF applications in local markets Page 13 Product range for tractors Page 14 2 Drivelines for a successful harvest Page 18 Openmatics the open telematics platform Page 19 Cabin damping Page 20 Torsional vibration damping Page 21 Torque converters for every torque range Page 22 Research and development Page 23 Range of services from ZF Page 24 Close by world-wide Page 26 ZF corporate structure Page 27 With its axles and transmissions for agricultural machinery ZF has been responding to the challenges of the daily agricultural routine for over six decades. The Business Unit Agricultural Machinery Systems with its headquarters in Passau offers its customers individual, tailor-made integrated solutions. From synchromesh and powershift transmissions, stepless transmissions with the corresponding electronic control units as well as rigid and steering axles for tractors through to traction drives for self-propelled harvesters, the customer always receives precisely the right technology for the relevant requirement. ZF is the only independent specialist for driveline and chassis systems. 3

3 In focus: economy and efficiency As a system supplier producing efficient transmissions, rugged powered axles, and intelligent electronic control units, ZF contributes to reducing costs for both the vehicle manufacturer and driver alike. With transmissions and axle systems from ZF, tractors of the most varied performance categories and harvesters benefit from a driveline concept which does not need any cost-intensive interface adaptation. A modular design just as built from a kit enables all customer requirements to be fulfilled and optimized for costs. For each performance category ZF provides solutions having lower fuel consumption compared to the competition, offering direct added value for the user. Customer benefits form the center point of our activity. Our objective is to provide products offering the greatest possible added value for the vehicle manufacturer and end customer. Technological innovations from ZF add up in every respect. 65 years of experience in agricultural machines Most powerful stepless transmission with 650 hp in large-scale production Over ten years of series production of CVTs Over 60,000 CVTs sold ZF is one of the top ten largest automotive subcontractors ZF files more than 620 patents each year Over 750,000 tractor transmissions produced More than 7% of the turnover is invested in new developments No. 1 supplier for our customers Over 1,500,000 tractor front axles produced System capability in the tractor The complete tractor driveline consists of a transaxle here with the stepless TERRAMATIC transmission and a flange-connected rear axle as one system with a powered front axle from the TERRASTEER series. System capability for combine harvesters ZF offers combine harvester traction drives for vehicles of up to 24 t gross vehicle weight. All types are characterized by exceptional ruggedness and the highest reliability. These are the most important properties which users expect when harvesting. System capability in the tractor System capability in the combine harvester Product innovation: Electric PTO generator DLG PowerMix Fuel Consumption Engines Tier 3 and 3A from 2007 to 2010 Specific fuel consumption DLG-PowerMix [g/kwh] ) 3) 280 2) 4) Engine Power [kw] 1) ZF T-7100 in Deutz-Fahr Agrotron K 120 (2007/07) 2) ZF T-7200 in Deutz-Fahr Agrotron M 640 (2009/03) 3) ZF-ECCOM in John Deere 7530 Premium AutoPowr (2008/08) 4) ZF-S-MATIC in Deutz-Fahr Agrotron TTV 630 (2007/07) 4 5

4 Modularity in the product range Innovative processes Decades of system experience and guaranteed interface compatibility of all ZF modules ensure that each customer can depend on the availability of ZF components and on professional support during the product customization. ZF business processes are based on established expertise, conformance to global standards and intensive, cross-sector cooperation. Our transmission product range 1. Range for standard tractors: Synchromesh transmissions in the power range from 60 to 185 hp Powershift transmissions in the power range from 100 to 300 hp Stepless transmissions in the power range from 100 to 400 hp 2. Range for high-horsepower tractors (system tractors/articulated tractors): CVTs in drop design in the power range from 380 to 650 hp Our axle product range 1. Range for standard tractors: Rear axles with power take-off shafts and power lift linkage for all transmissions Front axles in the power range from 60 to 230 hp 2. Range for high-horsepower tractors: Steering axles and rigid axles for frame mounting Electronic control units TCU (Transmission Control Unit) VDC (Vehicle Driveline Control) Objective observation of the market ensures the prompt detection of industrial trends and new applications. New product ideas are generated in cooperation with R&D. The efficient product conception process depends on including all specialist areas at an early stage and the choice of dependable suppliers. Efficient logistics support the production process in keeping to quantities and deadlines while taking stocks into consideration. Well-trained service personnel provide competent customer support after the purchase. Test procedures on the latest equipment for 100% reliability in the field. Integration test for checking the correct interaction of all software modules. Component diversity in tractors An example of a driveline for standard tractors: Suppliers Award presented for dependable processes. CVT Powershift Synchromesh All ZF transmission variants within a performance category can be combined with appropriate rear and front axles without a substantial outlay. An important step in the process of software development is the HIL test (Hardware in the Loop) which ensures the correct interaction between the hardware and software. 6 7

5 Innovative products The company s own development capability, continuous product monitoring and the use of synergistic effects form the foundation for high quality products and strengthen the trust which leading tractor manufacturers put in ZF technology. ECCOM 5.0 The first stepless transmission for vehicles with articulated steering The ECCOM 5.0, which is based on the field-tested stepless ZF transmission system, is designed for high-horsepower tractors from 400 to 650 hp. The hydromechanical power-split ECCOM 5.0 offers all the application advantages of a stepless transmission. Furthermore, it promises a sensitive and continuous build-up of traction also at the highest tractive powers and efficient power transfer when employed on large areas, even in difficult ground conditions. Despite the high tractive power, the ECCOM 5.0 reacts to load variations sensitively and continuously so that the power can always be maintained at the best engine operating point for low fuel consumption. ZF TERRAMATIC The next generation of stepless tractor transmissions In the optimized TERRAMATIC series all advantages of the current ECCOM and S-MATIC transmissions are combined in a new concept which further improves the efficiency and simplifies maintenance. The new products are particularly characterized by an increase in power density and they also enable efficient use of the vehicle to conserve resources. In this way the requirements of users and vehicle manufacturers arising from the forthcoming stages of Interim Tier 4 and Tier 4 Final of the Exhaust Emissions Directive are especially taken into account. ZF ECCOM 5.0 for high horsepower tractors up to 650 hp ZF TERRAMATIC with TERRA+ generator system 8 9

6 Electrification in tractors ZF TERRA+ is a powerful electric generator for tractors and harvesters, which gives further fuel savings for the vehicle. The ZF core capability lies in the optimum integration of the generator module into the power train and in intelligent energy management. ZF offers different levels of electrification. The basis is the electrical generator module with the power electronics. In addition, ZF offers an expansion using a control unit for controlling the hybrid or generator components with integral software for the intelligent management of energy and hybrid drives, giving optimum fuel consumption and operating efficiency. Here, the interplay of the electrical machine, the internal combustion engine, and electric drives on the vehicle and attachment is matched such that vehicle conditions giving poor efficiency are avoided and the best operational performance can be achieved. The ideal matching of the shift strategy or CVT control strategy and energy management as offered by ZF is a key competence in the market for electrified drive systems. It has a direct influence on the potential savings and efficiency of a generator or hybrid drive. In this respect ZF can draw on its many years of experience in the vehicle management of tractors and also on expertise available from commercial vehicle and passenger car hybrid projects. An ideal combination for developing optimum generator and hybrid systems for agricultural applications. Schematic electrification ZF-TERRA+ Transmission + electr. motor Transmission + electr. motor Power electronics electric motors Electric interfaces Transmission control unit (TCU) Vehicle Driveline Control (VDC) Power electronics generator Generator module Engine Control Unit (EDC) Generator module Hybrid control unit and software ZF supplies complete electrification systems from one source for agricultural machine manufacturers. Along with single components such as the generator, power electronics for the generator, and electrical drives, these also include the centralized hybrid control unit and the geared motors for drives on the attachment and for secondary drives in the tractor. Implement control unit (ICU) Hybrid control unit (HCU) Electric power components TERRA+ Electronic controls TERRA+ Conventional vehicle electronics Power electronics Electrical secondary drives 10 11

7 Products for the global market ZF applications in local markets The modular ZF product strategy supports the development teams in the design of globally competitive units. The application incorporates local requirements into the product design. Synergies with single components facilitate the use of standardized production and assembly processes. The world-wide increasing requirement for foodstuffs is reflected in the rising demand for powerful tractors with efficient drivelines. ZF s product range is precisely targeted to this market segment. Western Europe hp Powershift transmission and CVT Global development network: Passau (DE), Friedrichshafen (DE), Sorocaba (BR) Design responsibility for product series Local application teams: Passau (DE), Friedrichshafen (DE), Sorocaba (BR), Shanghai (CN) Adaptation of the products to local requirements and series production support Production sites: Passau (DE), Steyr (AT), Sorocaba (BR), Hangzhou (CN), Pune (IN) Production and assembly according to global ZF standards Central sales team: Passau (DE) Local contacts for agricultural machine sales: Steyr (AT), Milan (IT), Antony (FR), Nottingham (GB), Istanbul (TR), Grójec (PL), Moscow (RU), Gainesville (US), Sorocaba (BR), Shanghai (CN), Seoul (KR), Pune (IN) Service network: 34 service companies and an international network of over 650 service partners. This enables ZF to offer its customers around the globe contact persons in close proximity. In the regions shown on the right tractors differ significantly in their engine power, but also in their driving comfort and transmission technology. To be successful ZF products must satisfy the regional requirements. During product development ZF considers the various requirements in the local markets. Differing customers capacities as well as economic and political boundary conditions require convenient solutions. Consequently, increasing local market alignment with production locations in the vicinity of the tractor manufacturers is becoming more significant. Eastern Europe hp Synchromesh and powershift transmissions Russia hp Powershift transmission and CVT North America hp Powershift transmission and CVT Gainesville Sorocaba Moscow Nottingham Grójec Friedrichshafen Passau Antony Steyr Milan Istanbul Pune Shanghai Hangzhou Global development network, local application teams Production sites, central sales team Local contacts Seoul History and milestones of ZF products 1946 First tractor transmission from Passau 1966 Synchromesh transmission T-500 (Steyr) 1972 Tractor steering axle APL (Passau) 1983 Tractor steering axle APL (Sorocaba) 1989 Powershift transmission T-7000 (Passau) 2000 Stepless transmission (CVT) Type ECCOM/S-MATIC (Passau/Steyr) 2008 Synchromesh transmission T-600 (Sorocaba) 1963 Tractor steering axle AL (Passau) 1972 Synchromesh transmission T-3000 (Passau) 1981 Combine harvester driveline MB (Sorocaba) 1985 Synchromesh transmission T-3000 (Sorocaba) 1998 Tractor steering axle AS-2000 (Passau) 2002 Tractor steering axle AS-3000 (Sorocaba) 2009 Stepless transmission (CVT) ECCOM 5.0 for high-horsepower tractors (Passau) South America hp Synchromesh transmission China hp Powershift transmission Turkey/Asia hp Synchromesh transmission 12 13

8 Product range for tractors From synchromesh and powershift transmissions, stepless transmissions with the corresponding electronic control units as well as front and rear axles for tractors through to traction drives for selfpropelled harvesters, the customer always receives precisely the right technology for the relevant requirement. High Tech product line 74 kw (100 hp) to 478 kw (650 hp) Stepless technology Almost all renowned tractor manufacturers use stepless transmissions from ZF in particular their reliability, efficiency and ease of operation are highly regarded on the market. During difficult maneuvering, such as setting off on a slope, these transmissions provide standstill control, leading to a noticeable easing of the driver s work and almost eliminating operational errors. Four automatically shifted tractive ranges are operated with unbeatable high efficiency. The ratios are selected such that the speed range from 0-60 km/h is steplessly covered. ZF stepless transmissions can be integrated into special vehicle systems very easily due to their modular layout and compact design. Premium product line 77 kw (100 hp) to 221 kw (300 hp) Powershift technology Well proven hundreds of thousands of times, the extreme reliability of ZF powershift transmissions is highly valued in North America, Europe, Russia, and China. From the economical standard version and full powershift automation through to integration into a driveline management system via CAN bus, the T-7000 series has a high degree of modularity and extensive options. Due to the new proportional valve control the transfer capability of the clutches is increased and overload protection integrated as standard. Powershifting is independent of temperature and the amount of load is hardly noticeable. All products in the ZF powershift transmission range are adapted for operation at reduced engine speed. Basic product line 44 kw (60 hp) to 136 kw (185 hp) Synchromesh technology ZF synchromesh transmissions in the series T-500 and T-600 can be integrated into the most varied vehicle designs. With their robust design and dependable quality they offer the market all the advantages of well-proven technology, even under extreme operating conditions. Always being improved, the T-500 series has been upgraded for added convenience with the power shuttle variant. Perfectly matched gear selection in any operating situation is ensured by eight fully synchromeshed forward gears in the main operating range between 4 and 15 km/h. Switching in all-wheel drive during braking as a standard feature on the T-500 series ensures reliable braking and operational safety in the workday routine. ZF ECCOM 5.0 stepless transmission Simple adaptable electronic control unit Infinite number of gears Various operating strategies (e.g. automatic mode) ZF ECCOM 1.3 stepless powertrain New high tech transaxle for tractors up to 140 hp For use in all fields of application in agriculture T-7230 powershift transaxle from ZF Complete transaxle (transmission & rear axle) Automatic powershift Proportional valve controlled powershift clutches ZF synchromesh transaxle, T-557 No interface matching required Improved vehicle stability due to in-line design with a low center of gravity 14 15

9 ZF rear axles The ZF modular kit facilitates the combination of all ZF transmission variants with the appropriate rear axle. ZF rear axles are tuned for high efficiency and are intended for use in standard tractors. The special features include preselection of the electrohydraulic PTO speed, brakes with ABS capability, and retrofittable bar axle shafts. Electronic transmission controls ZF offers electronic controls for all powershift and stepless transmissions. These TCUs (Transmission Control Units) are mainly implemented as on board control units. Additionally, vehicle controls, which provide optimum matching of the engine and transmission, are available for the stepless transmissions. In particular these VDC controls (Vehicle Driveline Control Unit) reflect ZF s extraordinary vehicle system capability. Modern development tools and automotive standards ensure high availability in harsh working conditions. ZF steering axles With its first solutions marketed in the early 80s, in the field of powered steering axles ZF counts as one of the pioneers of the all-wheel drive on the tractor experience which is paying off even today. ZF tractor steering axles are characterized by high admissible axle loads, high maneuvering capability and precise steering geometry. The latest generation, ZF TERRASTEER, offers the vehicle manufacturer greater flexibility in the choice of the desired functions. The expanded modularity of the axle and the wide range of options facilitate easy adaptation to individual requirements. High steering angles of up to 55 give better tractor maneuverability. The high quality sealing concept of the ZF TERRA STEER predestines it for extreme ambient conditions, such as for example, applications in rice fields. Additional components Electromechanical parking brake: The ease of operation for the driver is increased by a range of additional functions, and the handling in difficult situations simplified. By means of functions such as Dynamic Braking or Auto Apply, actions previously carried out manually are now automated. Cabin damping: ZF offers a wide selection of dampers from the robust steel spring module through to the latest Cabin Air Levelling Module (CALM) with integral level regulation and electronic damper system, the Continuous Damping Control (CDC). Due to dynamic adaptation of the damping characteristic, CDC offers a constant level of comfort in varying operating conditions. Electrical systems The ZF TERRA+ generator system is the basis of a highly efficient electrical drive for auxiliaries on all types of agricultural machines. ZF is therefore already providing its contribution to tomorrow s environmentally friendly agriculture and in conserving resources. ZF offers various electrification and hybrid designs depending on the application and customer requirement. The core expertise at ZF is in the development and manufacture of single components and in the integration of these components into an overall system. The tailor-made energy management for this system gives a significant reduction in energy consumption and an increase in operational performance. ZF rear axle, TRA 32 Power range up to 320 hp TSA 23 steering axle Lifetime lubricated bearings and jointed shafts Optimum power transfer Electromechanical parking brake More design freedom in the cabin due to the omission of the handbrake lever ZF TERRA+ generator system Basis for the electrification of vehicle auxiliaries and electric drives on implements 16 17

10 Drivelines for a successful harvest Openmatics the open telematics platform For harvesters, ZF offers traction drives of maximum efficiency. The combination of transmissions in the 3MD series and the wheel drives of the S-series is designed for a GVW of up to 24 tonnes. Modern telematics services offer digital information transfer into the moving vehicle. With Openmatics, ZF and Intel are establishing a new telematics standard in the market, which facilitates the connection of the most varied applications on one platform. For the hydrostatic traction drive of harvesters ZF offers a combination of transmissions from the 3MD series and the wheel drives of the S-series which are designed for vehicle weights up to 24 tonnes. These drives are particularly robust and make only modest maintenance demands. Due to the compact design the power train needs only a small amount of valuable installation space. The three-gear transmissions of the 3MD series can be obtained with two different wheel drives (S-800 or S-1050). These are matched to the relevant vehicle weight. The singlestage S-800 wheel drive is employed in the lighter vehicle category. The two-stage S-1050 wheel drive is preferred for vehicles with a higher GVW. The whole 3MD series also disposes of two disc brakes, which are mounted directly on the transmission. This produces a reliable braking effect with higher operational safety independent of the relevant field of application. From early 2012 the drivelines for harvesting machines will also be manufactured in Europe in addition to the production in Sorocaba (Brazil). In this way the growing demand from the European market will be satisfied and maximum flexibility ensured for vehicle manufacturers. In order to be more economical, conserve more resources, meet more deadlines, but be more relaxed on the road and in the field, users are increasingly calling on the support of telematics services. Openmatics can interchange data with all the relevant vehicle systems and is therefore suitable for online documentation in the field records file and also for fleet management, vehicle diagnosis, and multimedia applications, etc. Openmatics is independent of the manufacturer, i.e. third-party suppliers such as vehicle and component manufacturers, or other application developers can offer their telematics services in the form of apps for Openmatics. Each app is tested and certified by Openmatics before it is released. The Openmatics system is simple: An onboard unit in the vehicle acquires the data for all the required telematics applications. Outsourced servers handle the data conversion and storage. Data access for the user is via a web portal. The various telematics services are offered in the App Shop by Openmatics as modular software applications so that fleet or vehicle operators can freely choose and combine them to suit their individual requirements. Traction drive with the 3MD-40 transmission and S-1050 wheel drives The components of the Openmatics system wheel drive S-1050 transmission 3MD-40 Mobile unit in the vehicle: Data acquisition and transmission Application server: Data collection, processing and archiving using outsourced servers Web portal: Data access and visualization over Internet, e.g. on the computer, tablet PC, or via smartphone 18 19

11 Cabin damping Torsional vibration damping ZF vibration and motion dampers for the driver s cab provide greater safety, comfort, and stability. Greater comfort levels reduce driver fatigue, increasing performance, and thereby driving safety. In order to decouple the rotational irregularities in the engine and to reduce vibrations in the transmission, torsional vibration dampers are installed between engine and drivetrain. Driving comfort in commercial vehicles is considerably enhanced by separating the damping and suspension systems for the cabin from those of the chassis. Because different types of vehicles are used for different applications, their cabins differ in size, equipment, and weight. Each different cabin design requires an individual spring/ damper solution. ZF offers a range of products from horizontal dampers (nearly horizontal installation position) to monotube and twin-tube dampers, steel-spring and airspring modules, and CALM Cabin Air Levelling Module to CDC variable damping. Torsional dampers from ZF perform the task of decoupling the torsional engine irregularities in optimum fashion and reduce vibrations in the transmission. They possess a high thermal resistance and guarantee great comfort and long service life. Thus, they make a significant contribution to increasing the economy of commercial vehicles. Designing torsional vibration dampers, ZF uses all the experience made in the area of high-volume technologies in order to develop products with special requirements which are of the same quality as high volume products. The torsional vibration damper consists of a friction unit as well as a spring set, which due to coil springs in windows allows a limited degree of rotation between the crankshaft and the transmission input shaft. By choosing the proper size of the torsional vibration damper as well as the right spring set, the characteristic curve can be adapted to the individual needs of a particular application. Thus the vibration decoupling can be perfectly adjusted to the vehicle and reduce ignition-induced irregularities in rotational speed. The integration of the torsional vibration damper into the respective installation space is carried out by a simple modification of the outer mounting area and by choosing the correlating splines compatible with the transmission input shaft. Steel spring module: The steel spring module is used in all types of commercial vehicle cabs, but primarily where ruggedness is the main requirement. Air spring module: The air spring module is used for cabs with high comfort requirements. Air spring with level control: CALM is used with all types of air sprung cabs with high comfort requirements and high differences in loading. Continuous Damping Control: CDC solves the conflicting objectives in the cab between comfort and stability using active control of the damping force. Torsional dampers are based on the clutch-disc damper which has proven itself millions of times. The DynaDamp torsion damper with the well-proven vibrationdamping technology from the double-mass flywheel fulfills the highest demands in vibration reduction

12 Torque converters for every torque range Research and development Torque converters from ZF are characterized by their robust design. Due to the individual matching of engine and converter characteristics they are optimally designed for every application with regard to function and service life. Innovations are not a purpose in themselves for ZF; they must pay off, for manufacturers, fleet owners, and drivers, but also for the environment and society. Each new development must prove itself among the conflicting priorities of these criteria. The torque converters from ZF are designed for optimal hydrodynamic efficiency. By means of the optional lock-up clutch torque is transmitted directly and therefore without loss between the engine and the transmission after starting. This contributes significantly to fuel reduction and economy of working machines. The torque converters feature new free-wheel designs to cope with the highly dynamic gear-shifting processes which are required in modern transmissions. Torsional vibration dampers are integrated into the torque converters to avoid vibration problems in the drivetrain caused by consumption-optimized and low-emission engines. The ZF Group benefits from an international network of development centers: The main development locations are Friedrichshafen, Dielingen, Passau, Schweinfurt, Schwäbisch Gmünd, Northville near Detroit (USA), Pilsen (Czech Republic), and Shanghai (China). Worldwide, approximately 5,400 engineers work in Research and Development. Corporate R&D coordinates and supports the activities at the development center in Tokyo (Japan). Every year, ZF invests approximately five percent of its sales in Research and Development. With success, because innovative products from ZF set the standards for state-of-the-art technology again and again. Development work at ZF is organized according to decentralized and central functions. The divisions and business units focus on markets and product expertise, ensuring customer-centered, competitive technological product development. Corporate R&D works with a strong emphasis on basic research and theory and supports the functional development areas in the divisions. Engine torque [Nm] 3,000 2,500 2,000 1,500 1, The size of the required torque converters depends on the engine torque which has to be transmitted. 0 W280 W300 W340 W400 Converter size ø [mm] Angular acceleration [1/s 2 ] Operational range Converter without TD Converter with TD Advantages increase of service life due to the protection of drivetrain components reduction of fuel consumption since a lower rotation speed is possible reduced noise level Torque converter 500 1,000 1,500 2,000 2,500 Speed [rpm] 22 23

13 Range of services from ZF Integrated service for the entire driveline and chassis system from one source. ZF Services offers you a comprehensive and attractive range of products and services to ensure mobility anywhere, at anytime. You can rely on our high-coverage service network for maximum quality. Here is an overview of our services: Finding the cause Product support Warranty Technical information Important documents such as repair and assembly instructions, specialist literature, technical tips, and customized training relating to all ZF products, plus driver training courses. Repair/servicing Preventive maintenance, alterations, and retrofitting for increased efficiency, comfort, and safety, repair of ZF and non-zf products, extensive range of ZF replacement units all geared to reducing downtimes. Remanufacturing Resource-saving remanufacturing of used ZF units such as clutches, torque converters, or transmis sions. Assembly and testing processes as in volume production. Top quality and eco-friendly. Workshop programs Extensive services for workshops, with a special focus on technical information and advice, solid training, and expert marketing support. Spare parts We sell the entire range of ZF products in original equipment quality for the full spectrum of driveline, steering, and chassis technology under the trade names SACHS, LEMFÖRDER, BOGE, and ZF Parts. By supplying optimum services the technical customer service at ZF ensures a high level of customer satisfaction and lasting competitiveness. The service staff in the field of ZF Agricultural Machinery Systems provide efficient and sustainable solutions to problems at short notice. The mains tasks of customer service are product support, fault diagnosis, and rectification as well as warranty processing. For the modern ZF agricultural machinery products with powershift and stepless technology there are extensive diagnostic methods (ZF Testman) and suitable diagnostic logs to facilitate efficient trouble-shooting. An important job for ZF Services is product monitoring. This is used for continuous product improvement and the reduction of maintenance and repair costs, and is therefore a guarantor of quality and reliability for ZF products. ZF Service partners support customers locally throughout the world in fault diagnosis and rectification. Services for fleet operators Customized service packages including service contracts, diagnosis systems for computer-supported monitoring of electrically controlled ZF products, customized training, and consulting

14 Close by world-wide ZF corporate structure Worldwide, the ZF Group has 117 production companies and 8 main development locations in 26 countries. In addition, we have approx. 34 service companies and representative offices as well as 650 service partners. This enables ZF to provide a tight network of highly qualified contacts close to international customers at all levels and in all regions. ZF is a Worldwide Leading Automotive Supplier of Driveline and Chassis Technology. Driveline and Chassis Technology ZF is consistently expanding its global market presence. Both established market regions and new markets play very important roles. Particularly activities outside Europe will gain more importance in the future. This applies not only to the established markets in North and South America, but especially to the Asia-Pacific region and the new markets in Eastern Europe and India. Key aspects here are market development through adapting products to specific market requirements and best-cost country considerations which play a decisive role in production and procurement. ZF supports the international expansion of established customers while also adding partners from new market regions to its customer portfolio. Powertrain Technology Transmissions Axle Drives Powertrain Modules Chassis Technology Chassis Systems Chassis Components Rubber & Plastics Suspension Technology CV Technology Truck & Van Driveline Technology Bus Driveline Technology CV Axle Systems CV Chassis Modules CV Damper Technology CV Powertrain Modules Industrial Technology Construction Machinery Systems Agricultural Machinery Systems Material Handling Systems Test Systems Special Driveline Technology Electronic Systems Steering Systems Passenger Car Steering Systems Commercial Vehicle Steering Systems Passenger Car Steering Columns Global Aftermarket Marine Propulsion Systems Aviation Technology Wind Power Technology ZF Lenksysteme GmbH is a joint venture of ZF Friedrichshafen AG and Robert Bosch GmbH. Trademarks of ZF ZF Services We develop and manufacture innovative, high-quality products and related technologies that improve the mobility of people and goods. Our products and services offer our customers clear added value through leading technologies, quality, and service. Our passionate commitment to achieving greater efficiency and resource conservation has made us a trendsetter in new markets