TEMPUR. ERGO System COMPLETE REFERENCE GUIDE
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1 TMPUR RGO System COMPLT RFRNC GUID 2010 Tempur-Pedic Management, Inc Jaggie Fox Way, Lexington, KY All Rights Reserved. TPNA-CRG-TS-0310
2 TMPUR RGO System 20-YAR LIMITD WARRANTY TMPUR-PDIC NORTH AMRICA, INC. ( TMPUR-PDIC ) GUARANTS THAT W WILL, AT TMPUR-PDIC S OPTION, RPLAC OR RPAIR PURCHASR S TMPUR RGO SYSTM IF IT IS DFCTIV DU TO FAULTY WORKMANSHIP OR MATRIALS, SUBJCT TO TH LIMITATIONS DSCRIBD IN THIS WARRANTY. YAR 1 - FULL COVRAG OF PARTS AND LABOR Your TMPUR rgo System is warranted against defects in the workmanship or materials for a period of one (1) year from the warranty commencement date. lectronics, electrical components, drive motors and massage motors are included. Upon notice during the first year from the warranty commencement date, Tempur-Pedic will send replacement parts (at no cost to the purchaser) for any defective part to the purchaser, and Tempur-Pedic will pay all authorized labor and transportation costs associated with the repair or replacement of any parts Tempur-Pedic determines to be defective. This one (1) year warranty shall not apply if purchaser does not return any and all defective parts to Tempur-Pedic within 15 days of purchaser s receipt of replacement part. YARS 2 AND 3 FULL COVRAG OF PARTS ONLY Upon notice during the years two and three (2-3) from the warranty commencement date, Tempur-Pedic will offer replacement parts for any defective part to the purchaser. lectronics, electrical components, drive motors and massage motors are included. This two (2) year warranty shall not apply if purchaser does not return any and all defective parts to Tempur-Pedic within 15 days of purchaser s receipt of replacement part. Purchaser shall bear all service, transportation, labor, and shipping costs related to the delivery and/or replacement of the defective part. YARS 4 THROUGH 20 PRORATD COVRAG OF PARTS ONLY Upon notice during the fourth through the twentieth (4 20) years from the warranty commencement date, Tempur-Pedic will offer replacement parts (upon terms and conditions set forth in this paragraph) for any mechanical bed part found to be defective. lectronics, electrical components, drive motors and massage motors are excluded. Purchaser shall pay 1/17th of the then current replacement cost of the defective part multiplied by the number of years after three (3) years from the warranty commencement date, and Tempur-Pedic shall bear the remainder of the cost of the replacement part. This seventeen (17) year warranty shall not apply if purchaser does not return any and all defective parts to Tempur-Pedic within 15 days of purchaser s receipt of replacement part. Purchaser shall bear all service, transportation, labor, and shipping costs related to the delivery and/ or replacement of the defective part. After the 20th year, purchaser shall bear the entire cost of repair and replacement of all parts and materials, including labor and transportation. ADDITIONAL TRMS AND CONDITIONS This warranty does not apply; (a) to any damage caused by the purchaser; (b) if there has been any unauthorized repair or replacement of the unit s parts; (c) if the unit has been mishandled (whether in transit or by other means), subjected to physical or electrical abuse or misuse, or otherwise operated in any way inconsistent with the operation and maintenance procedures outlined in the Complete Reference Guide, this warranty, and any other applicable document published or approved by Tempur-Pedic; (d) to damage to mattresses, fabric, cables, electrical cords or items supplied by Resellers. Contact the Reseller or relevant party for warranty information on these items.; (e) if there has been any unnecessary service calls, including costs for in-home service calls solely for the purpose of educating the consumer about the unit for finding an unsatisfactory power connection; (g) if the recommended weight restrictions are not followed (Twin Long, Split/Dual CA King 300 lbs., Queen 425 lbs.), the warranty will be void. Repairs to or replacement of the TMPUR rgo System or its components under the terms of this limited warranty will apply to the original warranty period and will not serve to extend such period. The decision to repair or to replace defective parts under this warranty shall be made, or case to be made, by Tempur-Pedic at its option and in its sole discretion. RPAIR OR RPLACMNT SHALL B TH SOL RMDY OF TH PURCHASR. THR SHALL B NO LIABILITY ON TH PART OF TMPUR-PDIC FOR ANY SPCIAL, INDIRCT, INCIDNTAL, OR CONSQUNTIAL DAMAGS OR FOR ANY OTHR DAMAG, CLAIM, OR LOSS NOT XPRSSLY COVRD BY TH TRMS OF THIS WARRANTY. THIS LIMITD WARRANTY DOS NOT INCLUD RIMBURSMNT FOR INCONVNINC, RMOVAL, INSTALLATION, STUP TIM, LOSS OF US, SHIPPING, OR ANY OTHR COSTS OR XPNSS. TMPUR-PDIC MAKS NO OTHR WARRANTY WHATSOVR, XPRSS OR IMPLID, AND ALL IMPLID WARRANTIS OF MRCHANTABILITY AND FITNSS FOR A PARTICULAR PURPOS AR DISCLAIMD BY TMPUR-PDIC AND XCLUDD FROM THIS AGRMNT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to every purchaser. This warranty gives the purchaser specific legal rights, and the purchaser may also have other rights, which may vary from state to state. This warranty is valid in all 50 states, Puerto Rico, and Canada. This warranty is valid only for the original purchaser of the product. An original purchaser is one who purchases the product directly from Tempur-Pedic North America, Inc. or an authorized Reseller of Tempur-Pedic North America, Inc. If you are not the original purchaser of this product, you take it as is and with all faults. If you did not purchase this TMPUR rgo System directly from Tempur-Pedic North America, Inc., we will require proof of purchase from you demonstrating that you are the original purchaser and eligible to make a valid claim under this warranty. This warranty begins on the warranty commencement date which is the date of purchase for new unused units, and the date of manufacture for units that have been used as floor or display models. Thus, on a floor model unit, the warranty is a portion of the limited 20-year warranty. If original proof of purchase is not provided by purchaser, Tempur-Pedic reserves the right to determine if the unit is not covered by this warranty or to use the manufacturing date as the warranty commencement date. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state. If you experience any trouble with your TMPUR rgo System during the warranty period, please consult the troubleshooting section of your Reference Guide. If problems persist after following these instructions, please call: PLAS RTAIN THIS WARRANTY AND YOUR ORIGINAL PROOF OF PURCHAS FOR AT LAST 20 YARS FROM TH DAT OF PURCHAS. 2
3 TMPUR RGO System Table of Contents SAFTY PRCAUTIONS... 4 COMMONLY ASKD QUSTIONS AND ANSWRS... 8 SPCIFICATIONS... 9 INSTALLATION OPRATION WIRD RMOT CONTROL FATURS TROUBLSHOOTING SRIAL NUMBR: 3
4 TMPUR RGO System SAFTY PRCAUTIONS WARNING! IMPORTANT SAFTY INSTRUCTIONS. PLAS RAD THS INSTRUCTIONS THOROUGHLY BFOR USING THIS PRODUCT. SAV THS INSTRUCTIONS! Your TMPUR rgo System has been designed to provide you with the reliable operation and durability you expect. This product has been inspected and tested prior to shipment. When using an electrical furnishing, basic precautions should always be followed, including the following: RAD ALL INSTRUCTIONS BFOR USING YOUR TMPUR RGO SYSTM DANGR: To reduce the risk of electric shock Always unplug this furnishing from the electrical outlet before cleaning. WARNING: To reduce the risk of burns, fire, electric shock, or injury to persons: Unplug from outlet before putting on or taking off parts. Close supervision is necessary when this furnishing is used by, or near children, invalids, or disabled persons. Use this furnishing only for its intended use as described in these instructions. Do not use attachments not recommended by the manufacturer. Never operate this furnishing if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damage, or dropped into the water. Return the furnishing to a service center for examination and repair. Keep the cord away from heated surfaces. Never operate the furnishing with the air openings blocked. Keep the air openings free of lint, hair and the like. Never drop or insert any object into any opening. Do not use outdoors. Do not operate where aerosol (spray) products are being used or where oxygen is being administered. To disconnect, turn all controls to the off position, then remove plug from outlet. WARNING: Risk of Injury Keep children away from extended foot support (or other similar parts). WARNING! Risk of electric shock Connect this furnishing to a properly grounded outlet only. See Grounding instructions. GROUNDING INSTRUCTIONS This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. DANGR Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are In doubt as to whether the product is properly grounded. Do not modify the plug provided with the product if it will not fit the outlet, have a proper outlet installed by a qualified electrician. SAV THS INSTRUCTIONS! 4
5 Safety Precautions GROUNDING SAFTY This product is for use on a nominal 120-volt circuit, and has a grounding plug that looks like the plug illustrated in sketch A (see Figure). A temporary adapter that looks like the adapter illustrated in sketches B and C is able to be used to connect this plug to a 2-pole receptacle as shown in sketch B if a properly grounded outlet is not available. The temporary adapter should be used only until a properly grounded outlet (sketch A) can be installed by a qualified electrician. This product is for use on a circuit having a nominal rating more than 120 volts and is factory equipped with a specific electric cord and plug to permit connection to a proper electric circuit. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product. If the product must be reconnected for use on a different type of electric circuit, the reconnection should be made by qualified service personnel. WARRANTY PRCAUTION! Do not open control box, motors or wired remote control. The warranty is void if these units are tampered with. Any repair or replacement of rgo System parts must be performed by an authorized person. IN-HOM US AND HOSPITAL DISCLAIMR Your rgo System is strictly designed for in-home use only. It is NOT designed for hospital use and is NOT designed to meet hospital standards. DO NOT US this bed with TNT TYP oxygen therapy equipment or near explosive gases. WARNING: DO NOT US NAR POPL USING OR WARING MDICAL DVICS. FOR HOUSHOLD / RSIDNTIAL US ONLY. DO NOT US OUTDOORS. This product conforms to UL STD 962 Unauthorized modifications could void the electrical portion of your warranty. Failure to use a properly grounded outlet for this product or modification of the plug will compromise this important grounding safety feature and may result in electrical shock, electrical fire, or faulty operation of the product. FOR BST RSULTS, YOUR RGO SYSTM SHOULD B PLUGGD INTO A SURG PROTCTOR (not included). 5
6 TMPUR RGO System IMPORTANT SAFTY FATURS Use this furnishing only for its intended use as described in these instructions. Do not use attachments not recommended by the manufacturer. If there is an overload weight condition on the head or foot mechanism, the control unit will automatically stop all functions. Once the excess weight is removed, the control system will automatically allow all functions to resume operation. For your safety, the rgo System is equipped with special locking casters. In order to prevent the movement of this product, all four casters should be in the locked position. This can be accomplished by pushing down the locking latch on the caster. To resume mobility of the product, lift the locking latch up. You are strongly encouraged to place rubber caster cups or carpet squares under the casters in addition to locking them in place if the product is positioned on a hard surface floor such as hardwood, tile or linoleum. Although the casters are locked and will not roll, they may slide. CONSUMRS WITH PACMAKRS As with any product that produces a vibrating motion, it is possible that some pacemakers may interpret this motion as a false sense of movement and/or exercise. This may or may not affect your pacemaker. If you have any concerns, please consult your physician. USR-SRVICABL PARTS This product is specifically designed to have no maintenance by you, the user. Therefore, you are encouraged not to open any motors, alter the wiring, or adjust, modify or change the structure of the product, as it will void the warranty. POWR RATINGS: MODL NO: T INPUT: AC 120V - 60Hz OUTPUT: DC 24V RATD CURRNT : 3A CONTROL ACTUATOR : 2 The input transformer voltage is AC120V (1 Amp) 60HZ, and the output voltage is DC24V (3Amp). When there is a short-circuit, the customer should seek assistance by contacting customer service at SMALL CHILDRN AND PTS WARNING After your rgo System has been unboxed, immediately dispose of packaging as it can smother small children and pets. To avoid injury, children and pets should not be allowed to play on or under the bed. Children should not operate this product without adult supervision. Close supervision is necessary when this furnishing is used by, or near children, invalids, or disabled persons. SAV THS INSTRUCTIONS! Your rgo System has been designed to provide you with the reliable operation and durability you expect. This product has been inspected and tested prior to shipment. 6
7 Safety Precautions PRODUCT RATINGS The lift motors in your rgo System are NOT designed for continuous use. Reliable operation and full life expectancy will be attained as long as the lift motors do not operate more than two (2) minutes over a eighteen (18) minute period, or approximately 10% duty cycle. Any attempt to circumvent or exceed this rating will shorten the life expectancy of this product and may void the warranty. The recommended weight restrictions on our rgo Systems are as follows: Twin Long, Split/Dual CA King 300 lbs., Queen 425 lbs. This rgo System will structurally support the recommended weight distributed evenly across the head and foot sections. Maximum weight per person is 250 pounds. This product is not designed to support or lift this amount of weight in the head or foot sections alone. INTNDD USAG The electric adjustable bed should be installed with the head board bracket and/or the head of the frame should be positioned close to a wall. NOT: xceeding the recommended weight restrictions could damage your rgo System and void your warranty. For best performance, you should enter and exit the rgo System while it is in the flat or fully lowered position. 7
8 TMPUR RGO System Commonly asked Questions and Answers WHAT IS TH HIGHT OF TH RGO SYSTM BAS? With standard legs and casters installed, the overall height is approximately 15" from the floor to the bottom of the mattress. The distance between the floor and the bottom edge of the base, with standard legs and casters installed, is approximately 9". IS IT POSSIBL TO RAIS TH HIGHT OF TH RGO SYSTM BAS? Yes, you can add up to 4" to the overall height of the rgo System by ordering the riser leg set. These include replacement legs with casters, and come with either an overall height of approximately 8" or 10". Please note that the riser leg set replaces the standard leg set that comes with the rgo System. They are not used together. DOS TH RGO SYSTM BAS COM WITH HADBOARD AND FOOTBOARD ATTACHMNTS? The rgo System does not come with headboard or footboard brackets. Headboard brackets are available as optional accessories. A footboard cannot be attached directly to the rgo System Base. However, you can use a freestanding bed including headboard, footboard and side rails by placing the complete rgo System within the assembled bed. It may be easiest to assemble the bed around the rgo System. You should measure the inside dimensions of the assembled bed to be sure the rgo System will fit. One of our riser leg sets may be required in some cases. WILL TH RGO SYSTM FIT INSID XISTING FURNITUR? The rgo System is designed to fit into most freestanding beds. We always recommend you measure the inside dimensions of the assembled bed to be sure the rgo System will fit. One of our riser leg sets may be required in some cases. WHR IS TH SRIAL NUMBR ON TH RGO SYSTM? The serial number can be found on the law tag attached to the cover and on the frame right below the foot end of the base. It may be easier to see by lifting the foot section slightly if possible. The serial number is also located on the Complete Reference Guide (owner s manual) shipped with the base. WHO DO I CALL FOR SRVIC OR SUPPORT IF NDD? Service and technical support is available by calling our dedicated customer service group at An owner s manual is included with each base including other information for making claims. WHAT IS TH LIFT CAPACITY OF TH RGO SYSTM? Please see the chart below for Tempur-Pedic s recommended and approved total people weight limits per the available mattress and rgo Base combinations. Total People Weight Product Single Base Dual Bases OriginalBed! 500 lbs. 500 lbs lbs. AdvantageBed! 500 lbs. 500 lbs lbs. TMPUR-Cloud! 500 lbs. 500 lbs lbs. ClassicBed! 500 lbs. 500 lbs lbs. TMPUR-Cloud Supreme! 500 lbs. 500 lbs lbs. DeluxeBed! 500 lbs. 500 lbs lbs. BellaFina Bed! 500 lbs. 500 lbs lbs. RhapsodyBed! 500 lbs. 500 lbs lbs. TMPUR-Cloud Luxe Not Available Not Available CelebrityBed Not Available Not Available AlluraBed Not Available Not Available BellaSonna Bed Not Available Not Available GrandBed Not Available Not Available IS AN XTNDD WARRANTY AVAILABL? No. IS TH WARRANTY ON A FLOOR MODL TRANSFRABL TO ON OF OUR CUSTOMRS? Floor models should only be sold in sets to include both the mattress and foundation. If you choose to sell a floor model to a customer, the date of manufacture is the warranty start date. WHAT AR TH LCTRICAL RQUIRMNTS OF TH RGO SYSTM BAS? During normal operation, the base will typically draw 1.0 Amp of electricity from a normal AC wall outlet. It is highly recommended that the customer use a power surge protector (not included with the base). DOS TH UNIT HAV AC OR DC MOTORS? The lift motors used on the rgo System base are DC motors. The base s power supply converts the AC power from the wall outlet to DC power. CAN TH TMPUR RGO SYSTM B USD WITH ALL RGO COMPATIBL MATTRSSS? No, due to their increased weight and thickness, the TMPUR Advanced rgo System is recommended for use with the TMPUR-Cloud Luxe, The CelebrityBed by Tempur-Pedic and The AlluraBed by Tempur-Pedic. The BellaSonna Bed by Tempur-Pedic and The GrandBed by Tempur-Pedic are NOT rgo compatible. 8
9 Q&A / Specifications Specifications Bed Type A. Frame width B. Base Width C. Base Length Weight Twin Long 30" 37 1/2" 79" 128 lbs. Queen 40" 58 1/2" 79" 167 lbs. Split CA King 30" 35 3/4" 83" 115 lbs. 38 1/10" /10" 12 1/10" A 60 1/5" B C 4 9/10" 14 2/5" 53 2/5" Measurements are approximate and based on standard leg with caster. No Leg (rest on frame) Caster Only Standard Leg (without caster) Standard Leg (with caster) 8" Riser Leg (without caster) 8" Riser Leg (with caster) 10" Riser Leg (without caster) 10" Riser Leg (with caster) F F D F D F D F D F D F D F D D) To Frame 0" 2 3/5" 4 1/10" 6 3/5" 6.0" 8 7/10" 7 3/5" 10 1/5" ) To Base 2 7/10" 5 3/10" 6 9/10" 9 1/2" 8 9/10" 11 1/2" 10 2/5" 13.0" F) To Mattress 7 7/10" 10 1/5" 11 9/10" 14 2/5" 13 4/5" 16 2/5" 15 3/10" 17 9/10" 9
10 TMPUR RGO System Installation Instructions Before discarding any packing materials, check your TMPUR rgo System carton and verify the following items in the parts list are included: A.* B.* PARTS LIST A. Wired Remote Control hardwired to bed (1)* B. Mattress Retainer Bar (1)* C. D.* C. Bed Leg with Caster (4) D. Retainer Bar Bolt (4)*. Retainer Bar Plate (2)* F. Allen Wrench (1) G. Y-Cable (For use with King and CA King)*.* F. H. 9-Volt Batteries (2) G.* H. *Attached to base for shipping 10
11 Installation STP 1 Carefully lift your rgo System out of the shipping carton, keeping the unit top side down. For safety reasons, this should be performed by 2 people. STP 3 Remove and extend the power cord and wired remote from the frame. WARNING! POWR CORDS AND WIRD CORDS MUST NOT INTRFR WITH ANY RGO SYSTM MCHANISMS. STP 4 Install 9-volt batteries in the control box. STP 2 Attach rgo System Legs: Open the accessories box, take out the 4 legs, and thread them in a clockwise direction into the pre-threaded holes in the frame. STP 5 Carefully flip the rgo System over to the topside up position and remove the plastic packaging from the product. NOT: DO NOT lean the bed against the installed legs to flip it over. NOT: Hand tighten the legs securely to the frame. Do NOT over tighten. Make sure the legs are screwed completely into the frame. Legs that are not securely attached may become unsafe. DO NOT unscrew a leg to compensate for an uneven floor. NOT: Your rgo System is equipped with special locking casters. In order to prevent the movement of this product, all four casters should be in the locked position. You are strongly encouraged to place rubber caster cups or carpet squares (not provided) under the casters in addition to locking them in place. Although the casters lock and will not roll, they may slide &.&56$"#$%"&'()*+,)- /0&102% /'0$%-.'%&'(%010,$2-%-.'%,$2-0//'(%/'12%-)%4/,5%,-%)*'#3%.!"#$%"&'()*+,)-&!"#$%&'(%)*'#%+,-.)"-%/'0$,$1%010,$2-%-.'%,$2-0//'(%/'123 11
12 TMPUR RGO System STP 6 Plug the power cord into a grounded electrical outlet. NOT: An electrical surge protection unit is recommended (not included). STP 10 Install the Mattress Retainer Bar (B): Using the Retainer Bar Bolts (D), Retainer Bar Plates () and the Allen Wrench (F), fasten the Mattress Retainer Bar upright to the foot of the rgo System frame. STP 7 This hand unit is a wired unit, and does not require batteries. Briefly activate all functions on the wired remote control to verify that all of the features are operational. If the bed does NOT operate, please refer to the TROUBLSHOOTING section of this manual. STP 8 Return your rgo System to the flat position by pressing and holding the Flat button until the rgo System base returns to the flat position. STP 9 Detach the Mattress Retainer Bar (B): For shipping purposes the Mattress Retainer Bar comes installed upside down. Using the Allen Wrench (F) loosen the Retainer Bar Bolts (D) and remove the Retainer Bar Plates () and Mattress Retainer Bar. Keep all parts for final installation. NOT: Use ONLY a manual Allen Wrench to install the Retainer Bar Bolts. DO NOT use a power tool to tighten the bolts. DO NOT over tighten the mattress retainer hardware! NOT: If the rgo System is to be set up without a headboard, simply place your Tempur-Pedic mattress onto the frame. Installation is now complete. If a headboard is to be installed, proceed to the next page. NOT: If the rgo System is to be used with a complete headboard, footboard and side rail combination, assemble the furniture around the rgo System base. DO NOT attach the furniture to the rgo System base. DO NOT use slats. 12
13 Installation HADBOARD INSTALLATION NOT: This step is only needed if installing a headboard with optional brackets available separately. NOT: Failure to follow the proper headboard bracket installation instructions may result in damage to your rgo System. STP 1 Assemble the Headboard Bracket: STP 1A Use the remote to raise the head of the bed in order to gain access to the rgo System frame. WARNING: The bottom of the headboard cross member must be positioned so that there is no more than 3 inches between the bottom of the headboard and the top of the mattress. Failure to follow this instruction could result in serious injury or death to a person or pet caught between the mattress and the headboard. OPTIONAL PARTS LIST A. Leg Clamp Bracket (2) B. Inner Headboard Bracket (2) C. Outer Headboard Bracket (2) D. 40L Bracket Bolt (6). 45L Bracket Bolt (4) F. 5/16 Inch Washer (12) G. 5/16 Inch Locking Nut (10) H. Wrench (1) I. Allen Wrench (1) STP 1B Bolt the Leg Clamp Bracket (A) to the leg using the 45L Bracket Bolts (), and the 5/16" Locking Nuts (G). Repeat for the other side of the frame. A. B. C. D.. G G F. G. H. I. A 13
14 TMPUR RGO System STP 1C Place the open side of the the Inner Headboard Bracket (B) into the open side of the Leg Clamp Bracket (A). Place Bracket Bolts (D) with a 5/16 inch washer (F) through the Outer Headboard Bracket (C) and into the Inner Headboard Bracket (B). Use 5/16 inch washers (F) and 5/16 inch nuts (G) and hand tighten to allow for adjustment. Place Bracket Bolts (D) with a 5/16 inch washer (F) through the Leg Clamp Bracket (A) and into the Inner Headboard Bracket (B). Use 5/16 inch washers (F) and 5/16 inch nuts (G) and hand tighten to allow for adjustment. Repeat on the other side. Repeat for the other side of the frame. STP 1D Place the open side of the Outer Headboard Bracket (C) onto the exposed square tube of the Inner Headboard Bracket (B). This will create a tight fit between (B) and (C). STP 1 nsure the Headboard Bracket is assembled with a distance of 1.5 (38.1 mm) to 2 inches (50.8 mm) between the edge of the rgo Base and the headboard bracket assemblies. 14
15 Installation STP 2 Attach your headboard to the Headboard Brackets following the steps below: STP 3 Place your Tempur-Pedic mattress on top of your rgo System Base. STP 2A Measure the center-to-center distance of the mounting holes in your headboard. STP 2B Measure the center-to-center distance of the mounting holes in the Headboard Bracket Assemblies. STP 2C If the Headboard Brackets require adjustment, loosen the bolts that are holding the Outer Headboard Brackets and move them so that the mounting holes on the Outer Headboard Bracket align with the mounting holes on your headboard. Reinstall the bolts on the Outer Headboard Bracket and firmly tighten using the Wrench (H) and Allen Wrench (I). WARNING: Verify the space between the headboard cross member and the top of the mattress is no more than 3 inches. Your TMPUR rgo System installation is now complete. Refer to the Remote Control Guide on pg. 18. STP 2D Place your headboard bolts through the mounting holes on both the Outer Headboard Bracket and your headboard. Firmly tighten. 15
16 TMPUR RGO System Pairing Instructions For Joining Two Bases FOR 2 BASS TO OPRAT WITH 1 CONTROL Assembling Split Dual rgo Bases (Base A and Base B) to be used together as a single King or CA King system. NOT: the use of Base A and Base B is for description purposes only and the beds will not actually be labeled Base A or Base B STP 1 Cut the straps on the boxes of Base A and Base B. STP 2 Carefully remove the box covers on Base A and Base B. STP 3 Before the bases are removed from their boxes, cut the plastic strapping on each wired remote control and remove the control from the base frame. STP 4 Carefully unplug the control from Base A and Base B. STP 5 Remove the hardwired remote controls and set aside. Place the spare remote control in a safe place for any future use. STP 6 Remove and extend one of the provided Y-cables from the base frame. STP 7 Plug in the A output of the Y-Cable into Base A control port. STP 8 Plug in the B output of the Y-Cable into Base B control port. STP 9 Plug one of the provided hardwired remote controls into the Control Input side of the Y-Cable. STP 10 Route the control cable to your preferred side of the bed. mergency Power Down Cycle Instructions In the event that your TMPUR RGO System Base looses power, there is an mergency Power Down function. NOT: This functions is only if there is no power at the Control Box. STP 1 Place two (2) new alkaline 9-volt batteries into the Control Box. STP 2 Press the FLAT Button on the wired remote control until the base fully lowers to the flat position. NOT: Lowering the rgo System Base using this method is slower than the standard process. 16
17 Installation 17
18 TMPUR RGO System Wired Remote Control Features RAD ADVISORY INFORMATION IN TH SAFTY PRCAUTIONS SCTION OF THIS GUID CARFULLY BFOR USING THIS PRODUCT. TH POTNTIAL FOR LCTRIC SHOCK XISTS IF LCTRICAL COMPONNTS AR NOT INSTALLD OR OPRATD PROPRLY. LD SIGNATUR LIGHT A. RAIS (+) HAD SCTION OF TH BAS B. RAIS (+) FOOT SCTION OF TH BAS C. RTURN ALL SCTIONS TO TH FLAT POSITION D. LOWR (-) HAD SCTION OF TH BAS. LOWR (-) FOOT SCTION OF TH BAS Operating Instructions HAD AND FOOT ADJUSTMNTS (A, B, D, ) Adjusts the Head and Foot sections to the desired positions. Press until the red LD Signature Light illuminates and desired position is achieved. BD FLAT BUTTON (C) To level the rgo System to the Flat position, press until the red LD Signature Light illuminates and the bed reaches the flat position. NOT: An unintentional touch to any button that does not illuminate the red LD Signature Light on the wired remote control will cause the keys to light up without performing the associated function. Press the appropriate wired remote control button until the red LD Signature Light illuminates to activate the desired function. This feature was installed to prevent any undesired movement should the wired remote control be dropped, etc. 18
19 Operation / Troubleshooting Troubleshooting In the event that your TMPUR rgo System fails to operate properly, investigate the symptoms and possible solutions provided in the chart below: SYMPTOM Hand control LD will not illuminate or LD illuminates and appears to be operable but will not activate the bed. SOLUTION Verify that the power cord is plugged into a working, grounded electrical outlet. A grounded, electrical surge protection device is recommended. Test the outlet by plugging in another working appliance. Verify that the wired remote control wire is securely plugged into the wired remote control port located in the control unit on bottom of bed or Y-Cable. Unplug the power cord, wait 45 seconds and plug it in to reset the electronic components. The electrical circuit breaker may be tripped. Check the electrical service breaker box to verify. No features of the TMPUR rgo System will activate. The surge protection device or electrical outlet is defective. Test the outlet by plugging in another working appliance. If bed has been paired, confirm that all cables are properly connected, especially the Y-Cable line that plugs into the beds control port. The rgo System may be obstructed. levate and check for an obstruction. Remove the obstruction. Head and/or Foot section will elevate but will not return to the horizontal (flat) position. The head section may be too close to the wall. The headboard may be too close the edge of the mattress. Verify that a 1.5" (38.1mm) to 2" (50.8mm) distance is between the headboard brackets and the mattress. Adjust if required. 19
20 TMPUR RGO System FOR TCHNICAL SUPPORT OR SRVIC, PLAS CHOOS FROM TH FOLLOWING NUMBRS: QUSTIONS ABOUT YOUR RGO SYSTM BAS: QUSTIONS ABOUT YOUR TMPUR-PDIC MATTRSS OR TO ORDR RGO SYSTM ACCSSORIS: OR VISIT 20
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