SAFETY RECALL Volvo Trucks North America Greensboro, NC USA
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1 SAFETY RECALL Volvo Trucks North America Greensboro, NC USA This Safety Recall replaces Recall RVXX1508, Draglink Rod, Replacement, dated (11/2015). SAFETY RECALL INFORMATION: Date Number Release Page RVXX (10) Draglink Rod, Replacement VN (January 2016) VOLVO Trucks North America has determined a defect relating to motor vehicle safety may exist in certain VOLVO VN trucks manufactured between 04/14/2008 and 12/23/2014. The draglink rod boot may be compromised and enable dirt/water to contaminate the draglink rod ball socket on some VOLVO VN trucks equipped with a sealed Uresko draglink rod. If this condition is untreated, failure of the ball socket and a complete loss of steering may be possible. Replacement of the existing draglink rod with a new greasable draglink (part number below) is necessary to prevent dirt/water contamination. The mounting hardware should be replaced with new mounting hardware each time the draglink rod is replaced. Follow the repair procedure outlined in this Safety Recall. VOLVO Trucks considers this as a proactive measure to protect the public and VOLVO s customers from the potential risk associated with this defect. VEHICLES AFFECTED: Certain 2009 through 2015 VOLVO VN model trucks manufactured from April 14, 2008 through December 23, VEHICLE IDENTIFICATION NUMBERS (VIN): The number of vehicles affected by this recall is 13,290 (8,097 USA, 958 Canada, 4,226 Mexico, and 3 Export).
2 Page 2 (10) Required Parts: To schedule parts orders and repairs, please call (877) with the Vehicle Identification Number (VIN) of the vehicle in need of this repair. Failed Inspection Draglink Rod, Replacement Parts Item Description Part Number Qty 1 Draglink Rod Assembly, VN (STG16.9B/STG18.2) Castle Nut Split Pin Failed Inspection Draglink Rod, Replacement Parts Item Description Part Number Qty 1 Draglink Rod Assembly, VN (STG21.0) Castle Nut Split Pin The Illustrations shown in this document are used for reference only and may differ slightly from the actual vehicle being serviced. However, the replacement procedure is represented as accurately as possible.
3 Volvo Trucks North America Safety Recall Date Number Page RVXX (10) Decommissioning the Truck for Inspection: 1. Secure the vehicle for service by parking on a flat and level surface, placing the transmission in neutral, applying the parking brake, turning the ignition key to the OFF position, and chocking the rear wheels. 2. Disconnect the cable from the battery s negative (ground) terminal. Draglink Rod, Replacement Procedure: 3. Raise the hood. 4. Remove the split pin (1) from the castle nut (2) at the steering knuckle.
4 Page 4 (10) 5. Remove the existing castle nut. Discard the existing castle nut and split pin. Do not reuse. 6. Using tool (Puller), remove the existing drag link from the steering knuckle as shown in the figure below.
5 Volvo Trucks North America Safety Recall Date Number Page RVXX (10) 7. Remove the split pin (1) from the castle nut (2) at the pitman arm. 8. Remove the existing castle nut. Discard the existing castle nut and split pin. Do not reuse. 9. Using tool (Puller), remove the existing drag link from the pitman arm as shown in the figure below.
6 Page 6 (10) 10. Adjust the replacement drag link rod to length for the correct steering wheel angle. Adjust the drag link rod to length and torque the clamp fastener as shown in the figure below. Use the torque value table below for the draglink rod clamp torque specifications. Draglink Rod Torque Specifications Clamp Fastener Torque Specification M ± 20 Nm (77 ± 14 ft-lb) M ± 35 Nm (162 ± 25 in-lb) 11. Position the replacement draglink rod on the pitman arm as shown in the figure below.
7 Volvo Trucks North America Safety Recall Date Number Page RVXX (10) 12. Install the replacement castle nut (2) (part number 10506). 13. Tighten the castle nut (part number 10506) to 200 Nm (148 ft-lb) minimum. 14. Turn the castle nut CLOCKWISE until the next castle nut slot aligns with the hole in the draglink rod ball socket. 15. Install the split pin (1) (part number ). 16. Position the replacement drag link rod at the steering knuckle as shown in the figure below.
8 Page 8 (10) 17. Install the replacement castle nut (2) (part number 10506). 18. Tighten the castle nut (part number 10506) to 200 Nm (148 ft-lb) minimum. 19. Turn the castle nut CLOCKWISE until the next castle nut slot aligns with the hole in the draglink rod ball socket. 20. Install the split pin (1) (part number ). 21. Locate the grease fittings shown in the figure below, and lubricate the replacement draglink rod.
9 Volvo Trucks North America Safety Recall Date Number Page RVXX (10) Commissioning the Truck for Operation: 1. Connect the battery cable to the negative (ground) terminal. 2. Remove the wheel chocks. 3. Test-drive the truck to ensure proper operation of the replacement drag link. Ensure the steering wheel is correctly positioned before and after test driving the truck. If the steering wheel is not positioned correctly, perform a truck alignment procedure.
10 Page 10 (10) Reimbursement: This repair is covered by an authorized Safety Recall campaign. Reimbursement is obtained through the normal claim handling process. UCHP Reimbursement ewarranty Reimbursement Claim Type (used only when uploading from the Dealer Business System) Recall Status Vehicle repaired per instructions Labor Code Primary Labor Code (Draglink Rod, Replacement) Time to take charge of vehicle and determine campaign status R hrs hrs R 1-Modified per instructions hrs hrs Causal Part Authorization Number C6569 RVXX1509 Take-charge time is not included in the labor code for this operation. Take charge may be eligible, but can only be used once per vehicle repair visit. If the vehicle is having other warranty repairs performed, takecharge should be charged to the warranty repair, otherwise take-charge can be charged to this Safety Recall campaign.
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