Attention. This is an important Safety Recall which was initiated by Southeast Toyota Distributors, LLC.
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1 Attention This is an important Safety Recall which was initiated by Southeast Toyota Distributors, LLC. If you are in Florida, Georgia, Alabama, South Carolina, or North Carolina, please refer to SET Dealer Daily to obtain instructions on how to complete this repair and submit a warranty claim. Toyota Dealerships outside of Florida, Georgia, Alabama, South Carolina or North Carolina SET will reimburse you for the repairs outlined in the following procedure. For repair authorization and parts ordering, please contact Southeast Toyota Distributors, LLC toll free at and select the option six (6) for campaign support. Thank you for your continued support. Southeast Toyota Distributors, LLC
2 S a f e t y R e c a l l S E T - 14B P a g e 1 TECHNICAL INSTRUCTIONS FOR SAFETY RECALL SET 14B IMPROPER TORQUE ON ACCESSORIES INSTALLED BY (SET) SOUTHEAST TOYOTA CERTAIN 2014 / RUNNER, FJ CRUISER, RAV 4, SCION FR-S, SCION XB, TACOMA, TUNDRA
3 S a f e t y R e c a l l S E T - 14B P a g e 2 OPERATION FLOW CHART The flow chart is for reference only. DO NOT use it in place of the full technical instructions. Follow ALL steps as outlined in the full technical instructions to confirm the campaign is completed correctly. Verify Vehicle Eligibility 1. Check VIN on TIS vehicle inquiry system or on list provided by SET Covered Not Covered No further action required Verify Accessories Installed Enter VIN to determine specific recalled accessories affected Refer to the appropriate technical instructions for the vehicle accessory and proper torque specification Fastener torque is less than specification Fastener torque exceeds specification Replace all fastener hardware and tighten to proper torque specification Utilizing the required torque wrench, tighten all related fasteners to the proper torque specification Campaign complete, return the vehicle to the customer.
4 S a f e t y R e c a l l S E T - 14B P a g e 3 BACKGROUND During the installation of certain accessories, the fasteners utilized to attach the accessory may have been under or over torqued. If the fasteners are not properly tightened to the specified torque, the fastener(s) could come loose, possibly allowing the accessory to become detached from the vehicle, which could result in a crash or injury. The TMS/SET accessories affected due to improper torqueing procedure that resulted in this Safety Recall are: Series Part# PIO Code Description Combo Code 4Runner TRRB10 Running Boards K 4Runner CT 90 Chrome Exhaust Tip B 4Runner PT CB 10 Cross Bar C FJ Cruiser DH 60 Drop Hitch Receiver L FJ Cruiser SK 20 Skid Plate E FJ Cruiser DE 10 Performance Dual Exhaust F FJ Cruiser TB 10 Black Step Bar A FJ Cruiser PT , PT TR 10 Rock Rails I FJ Cruiser PT SK 10 Skid Plate E FRS YE 90 Borla Sport Exhaust F RAV TR 10 Running Boards K RAV DH 60 Drop Hitch Receiver L Tacoma TR 30 Stainless Steel Step Board K Tacoma TR 40 Stainless Steel Step Board K Tacoma CT 90 Chrome Exhaust Tip B Tacoma DH 60 Drop Hitch Receiver L Tacoma TRPB20 Predator Step Bar A Tacoma SK 20 Skid Plate E Tacoma SKBF10 Black Finish Skid Plate E Tacoma ft short bed TTTF10 Tri-Fold Hard Tonneau Cover w/led Lights M Tacoma ft long bed TTTF10 Tri-Fold Hard Tonneau Cover w/led Lights M Tacoma SB 10 Bull Bar w/integrated Skid Plate G Tacoma PT B JE 10 Bed Extender M Tacoma SKNL10 Black Finish Skid Plate (without logo) E Tacoma short bed EX 10 Single Exhaust F Tacoma long bed EX 10 Single Exhaust F xb YE 30 Borla Cat Back Exhaust J Tundra double cab TRSB10 Stealth Stainless Steel Running Boards K Tundra crew max TRSB10 Stealth Stainless Steel Running Boards K Tundra double cab TRSB20 Stealth Black Running Boards K Tundra crew max TRSB20 Stealth Black Running Boards K
5 S a f e t y R e c a l l S E T - 14B P a g e 4 PREPARATION A. TOOLS & EQUIPMENT 1. Torque wrench (FT LBS or NM) - Click style (preferred) or Digital 2. Flashlight 3. Standard hand tools B. PARTS Required ONLY IF fastener has been torqued higher than specified in the installation instructions. Refer to the appropriate accessory technical instructions on TIS for individual fastener kit. Fastener kits can be ordered through the SET Dealer Daily Parts Order. If you are a dealer outside of the SET region, please contact the SET accessory department at (888) then select # 6 for claim payment instructions. IDENTIFICATION OF AFFECTED VEHICLES Specific 2014 / RUNNER, FJ CRUISER, LAND CRUISER, RAV 4, SCION FR-S, SCION XB, TACOMA NOTE: Check TIS Vehicle Inquiry System to confirm if the VIN is involved in this Safety Recall. SET accessory warranty will not reimburse dealers for repairs conducted on vehicles that are not affected or were completed by another dealer. VEHICLE INSPECTION PROCESS During the accessory installation process, accessory attaching fasteners may not have been torqued to the necessary torque specification. The attaching fasteners could be either under or over torqued. Refer to the installation instructions (attached) for all required torque specifications. Any attaching fastener that has a defined torque specification as outlined in the installation instructions (attached) must be verified for proper toque specification. All torque specifications have been highlighted in purple in each of the attached installation instructions. IMPORTANT To validate the fastener torque specification, the following procedure must be performed. Using an appropriate (FT LBS or NM) torque wrench, set required torque specification on the torque wrench then apply it to the fastener(s) as follows: 1. If the fastener begins to turn and the torque wrench does not click immediately, the fastener is undertorqued. Continue to tighten fastener(s) until proper torque has been achieved. 2. If the fastener does not move and the torque wrench clicks immediately, the fastener is either correctly torqued or over-torqued and the following steps must be performed: a) Set torque wrench for 1 (FT LBS or NM) over specification b) If the fastener begins to turn and the torque wrench does not click immediately, the fastener is correctly torqued. c) If the fastener does not move and the torque wrench clicks immediately, the fastener is overtorqued and all fasteners need to be replaced. 3. Once all fasteners are tightened to correct specification, the vehicle is repaired and can be returned to customer or dealer stock. Note: If any of the attaching fastener (nut or bolt) involved in this Safety Recall are over-torqued, then all fasteners must be replaced as indicated in step 2 C.
6 S a f e t y R e c a l l S E T - 14B P a g e 5 If you are a SET dealership associate and have any questions, please contact your Field Technical Specialist. If your dealer is outside the Southeast Toyota Region and have technical questions please contact SET Technical Assistance (904)
ATTENTION: This Technical Service Bulletin was issued by Southeast Toyota Distributors, LLC.
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