Accessories Performance Standards Manual Version 1 24/12/2010-1 -
CONTENTS Page/s Introduction 3 QVC Preferred Laboratories 4-7 Restricted Substances 8 List of Restricted Substances 9 Azo Dye Self Certification Letter 10 Nickel Self Certification Letter 11 Reduced Quantities Testing Procedure 12 Accessories Testing Specifications 13 Textile Woven and Knitted Accessories 14-15 Textile Bags, Belts and Buttons 16-17 Textile / Non Textile Luggage 18 Canvas Straps / Lanyards 19 Textile Hangers 20 Textile Jewellery Components 21 Care Labelling Guidelines 22-2 -
INTRODUCTION This manual illustrates QVC s performance standards and test methods for the various Accessory products. It contains standard testing methods as well as requirements for various products, providing a summary of QVC s expectations in terms of performance and compliance for such products. Vendors should be aware of QVC s quality expectation level prior to negotiating prices, price commitments and order agreements. As such, QVC products specifications are provided to all QVC vendors. - 3 -
QVC PREFERRED LABORATORIES Intertek and Bureau Veritas Contacts for Apparel, Home Textiles and Accessories regarding the testing procedure: Mike Roberts: michael_roberts@qvc.com Shaji Matthew: shaji_matthew@qvc.com Intertek Contact List - 4 -
Bureau Veritas Contact List - 5 -
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RESTRICTED SUBSTANCES - 8 -
LIST OF RESTRICTED SUBSTANCES It will be the responsibility of QVC vendors to ensure that their product does not contain any of the listed restricted substances. We recommend that evidence of compliance is obtained either in the form of a certificate from an accredited test house, which has applied the recognised test criteria set out, or other evidence of supply source compliance. The following list of substances should not be present above permissible limits. Chemical Restriction Method Limit Cadmium Reach Annex XVII BS EN 1122:2001 6.3.2 Method B As per Reach Annex XVII Formaldehyde Classed as a carcinogenic by BS EN ISO 14184 part 1 and 2 Released 300ppm Free 75ppm WHO Phthalates Reach Annex XVII GCMS As per Reach Chromium VI Found to possess carcinogenic and allergenic properties Found to be nerve agent and toxic BS 6810:1987 Annex XVII 3ppm Mothproofing agent GCMS 5ppm Pentachlorophenol Reach Annex XVII LMBG B82.02.8 As per Reach Annex XVII Disperse Dyestuffs Found to possess DIN 54231 20ppm carcinogenic and allergenic properties Dimethylfumarate Reach Annex XVII GCMS As per Reach Annex XVII - 9 -
AZO DYE SELF CERTIFICATION CERTIFICATE - 10 -
NICKEL SELF CERTIFICATION CERTIFICATE - 11 -
Reduced Quantities Testing Procedure: To minimise the cost involved with testing, QVC is introducing reduced testing on products which are covered by 3 of the performance standards within this manual, this is based upon the quantities ordered per sku/style. The affected performance standards are: Textile woven and knitted Accessories Textile/Non textile luggage Textile Bags, Belts and Buttons Please refer to the below guidelines before requesting your testing on any of the above products: Under 50 units (combined total for all colour options) Fibre composition and any other legislative testing only (no colour fastness or stability testing is required) 50-249 units (combined total for all colour options) Fibre composition and any other legislative tests plus stability on one colour option and colour fastness testing (no colour fastness to light required) to be completed on the darkest colour option only. 250-499 units (combined total for all colour options) Fibre composition and any other legislative tests, plus stability testing on one colour option and colour fastness testing on all colour options but no colour fastness to light testing necessary. >500 units and TSV s (combined total for all colour options) All compulsory testing as per performance specification plus additional appearance after wash test. Any claims that are being made about a product i.e. a stipulated thread count or water resistance, regardless of quantities ordered must also be tested and substantiated. On occasion, QVC may deem it necessary to request additional testing on certain products that fall outside of the above guidelines. - 12 -
ACCESSORIES TESTING SPECIFICATIONS - 13 -
Performance Standard Textile woven and knitted Accessories Test Method Requirements Comments Note, core tests required subject to quantities ordered, please refer to the reduced quantities testing procedure page. Compulsory Testing Legislative Tests Fibre 73/44/EEC and composition 96/73/EC,as amended by 2006/2/EC For products containing Nickel which are in prolonged and direct contact with the skin Azo Dyes and ants BS EN 12472 :1999 BS EN 1811 :1999 No tolerance for 100% composition +/- 3% on blends < 0.5 µg/sq cm/week REACH ANNEX XVII To be completed on all base material qualities once per season. Nickel content/release: Must meet requirements of the Nickel directive. If the sample is coated carry out BSEN 12472: 2005 followed by BSEN 1811: 1999 Formerly Directive 2002/61/EC amending Directive 76/769/EEC Tests Washing Dry Cleaning Water Rubbing Light Perspiration C06: 1997 D01: 2010 E01: 2010 X12: 2002 B02: 1999 E04: 1996 Change: 4. Stain: 4. Cross Stain: 4/5 Change: 4. Denim ¾ Stain: 4 Change: 4. Stain: 4. Cross Stain: 4/5 Dry: 4. Wet: 3/4. Std: 4 Change: 4 Stain: 4 Cross Stain: 4/5 Test at Care Label temperature Dry Clean items only Stability and Laundry Tests Stability to BS EN ISO 6330: Washing 2001 Stability to Dry Clean Additional Testing Print Durability Woven +/-3% Knitted +/-5% Test at Care Label temperature Commercial +/-3% Dry Clean items only IHTM 01/01B Change: 4 N.S.C. Cross Stain: 4/5 Test at Care Label temperature Refer to method for other requirements Spray Rate BS EN 24920 Grade 4 Required on shower resistance claims - 14 -
Seam Slippage BS EN ISO 13936-1: 2004 6mm SO 100N Woven accessories Seam Strength BS EN ISO 13935 2: 1999 Tear Strength BS EN 13937-1: 2000 Martindale BS EN ISO Pilling 12945-2: 2000 SS 120N 10N 2,000 Revs Grade 3/4 N/A on garments made in denim fabrics Only test on spun synthetics, wool, acrylic and their blends NOTE: Test Reports will only be accepted within 12 months from the date of issue - 15 -
Performance Standard Textile Bags, Belts, Buttons Test Method Requirements Comments Note, core tests required subject to quantities ordered, please refer to the reduced quantities testing procedure page. Compulsory Testing Legislative Tests Fibre 73/44/EEC and composition 96/73/EC,as amended by 2006/2/EC For products containing Nickel which are in prolonged and direct contact with the skin Azo Dyes and ants Tests Water Rubbing Light Additional Testing BS EN 12472 :1999 BS EN 1811 :1999 E01: 2010 X12: 1997 B02: 1999 No tolerance for 100% composition +/- 3% on blends < 0.5 µg/sq cm/week REACH ANNEX XVII Change: 4 Stain: 4 Cross Stain: 4/5 Dry: 4 Wet: 3/4 Std: 4 To be completed on all base material qualities once per season. Nickel content / release : Must meet requirements of the Nickel directive. If the sample is coated carry out BSEN 12472: 1999 followed by BSEN 1811: 1999 Formerly Directive 2002/61/EC amending Directive 76/769/EEC N/A on buttons Zips BS 3084:2006 Must meet the requirements stated in Code D Sharp Edges No sharp edges are to be present Visually examine the sample for defects such as injection points, sharp edges or burrs. If sharp edges are present test to EN71 Pt1 Sect 4.7 using the test method outlined in Sect 8.11. - 16 -
Seam Properties BS 5131-3.1:1991 Sports Bag 10N/mm Golf Bag 20N/mm 20,000 Revs Martindale Abrasion BS EN ISO 12947-2: 1999 Pull Test IHTM-12 70N All baby/childrenswear up to 4 years of age NOTE: Test Reports will only be accepted within 12 months from the date of issue. - 17 -
Performance Standard Textile / Non Textile Luggage Test Method Requirements Comments Note, core tests required subject to quantities ordered, please refer to the reduced quantities testing procedure page. Compulsory Testing / Legislative Tests E01: 1996 Water Rubbing Light For products containing Nickel which are in prolonged and direct contact with the skin Azo Dyes and ants X12: 2002 B02: 1999 BS EN 12472 :1999 BS EN 1811 :1999 Change: 4 Stain: 4 Cross Stain: 4/5 Dry: 4 Wet: 3/4 Std: 4 < 0.5 µg/sq cm/week REACH ANNEX XVII Main body and linings only Main body and linings only Main body only Nickel content / release : Must meet requirements of the Nickel directive. If the sample is coated carry out BSEN 12472: 1999 followed by BSEN 1811: 1999 Formerly Directive 2002/61/EC amending Directive 76/769/EEC Additional Testing Handle / Body attachment strength Bauman Tear Strength Flexing Endurance BS 5131-5.11: 1981 BS EN ISO 3377 : 2002 BS 3424:Part 9:11C 200N Large 150 N Medium 100 N Small Min 50 N No cracking or damage after 250,000 flexes Bags only Main body leather Applicable to Leather outer NOTE: Test Reports will only be accepted within 12 months from the date of issue. - 18 -
Performance Standard Canvas Straps / Lanyards Test Method Requirements Comments Core tests. Note, colour fastness to be completed on all colour ways, physical tests on one colour way as a minimum requirement and all colour ways if the process route is different. Compulsory Testing Legislative Tests Azo Dyes and ants REACH ANNEX XVII Formerly Directive 2002/61/EC amending Directive 76/769/EEC For products containing Nickel which are in prolonged and direct contact with the skin Tests Water Rubbing Perspiration BS EN 12472 :1999 BS EN 1811 :1999 E01: 2010 X12: 1997 E04: 1996 < 0.5 µg/sq cm/week Change: 4 Stain: 4 Cross Stain: 4/5 Dry: 4 Wet: 3/4 Change: 4 Stain: 4 Cross Stain: 4/5 Nickel content / release : Must meet requirements of the Nickel directive. If the sample is coated carry out BSEN 12472: 1999 followed by BSEN 1811: 1999 NOTE : Test Reports will only be accepted within 12 months from the date of issue. - 19 -
Performance Standard Textile Hangers Test Method Requirements Comments Core tests. Note, colour fastness to be completed on all colour ways, physical tests on one colour way as a minimum requirement and all colour ways if the process route is different. Compulsory Testing Tests Water Rubbing E01: 2010 X12: 1997 Change: 4 Stain: 4 Cross Stain: 4/5 Dry: 4 Wet: 3/4 NOTE : Test Reports will only be accepted within 12 months from the date of issue. - 20 -
Performance Standard Textile Jewellery Components Test Method Requirements Comments Core tests. Note, colour fastness to be completed on all colour ways, physical tests on one colour way as a minimum requirement and all colour ways if the process route is different. Compulsory Testing Tests Water Rubbing Perspiration E01: 2010 X12: 1997 E04: 1996 Change: 4 Stain: 4 Cross Stain: 4/5 Dry: 4 Wet: 3/4 Change: 4 Stain: 4 Cross Stain: 4/5 NOTE: Test Reports will only be accepted within 12 months from the date of issue. - 21 -
CARE LABELLING GUIDELINES -22-