INFORMATION TECHNOLOGY - The Nervous System of the Smart City
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1 INFORMATION TECHNOLOGY - The Nervous System of the Smart City 32 nd CIRIEC INTERNATIONAL CONGRESS, LIÈGE (BELGIUM)
2 Mag. a Ulrike Huemer Chief Information Officer (CIO) City of Vienna Chief Executive Office Executive Group for Organisation, Safety and Security Process Management and ICT Strategy
3 DIGITAL REVOLUTION A CHALLENGE FOR ALL OF US!
4 KEY DATA OF VIENNA City, state and municipality 415 km² - 23 districts Population: ,000 city administration staff 30,000 civil servants 13.9 billion Euro budget 220,000 city-owned appartements 400 primary & vocational schools 12 hospitals 9000 hospital beds
5 RANKING 1 st place most successful city 1st place best conference city 1st place best liveable city 3rd place most innovative city 3rd place Smart city (EU) 1st place most admired Knowledge City
6 TABLE OF CONTENT PRINCIPLES OF VIENNA Trust & security Participation Citizen oriention IMPLEMENTED PROJECTS Mobility - Wiener Linien Energy & Blockchain - Wien Energie IoT Applications - Wiener Stadtwerke, City of Vienna AI & Health - Vienna Hospital Association Apps, Services and participation City of Vienna
7 PRINCIPLES OF VIENNA
8 TABLE OF CONTENT PRINCIPLES OF VIENNA Trust & security Participation Citizen oriention IMPLEMENTED PROJECTS Mobility - Wiener Linien Energy & Blockchain - Wien Energie IoT Applications - Wiener Stadtwerke, City of Vienna AI & Health - Vienna Hospital Association Apps, Services and participation City of Vienna
9 PRINCIPLES OF VIENNA 1. Trust & security 2. Transparency, openness & participation 3. Inclusion, solidarity & social sustainability 4. Gender equality 5. Citizen orientation 6. Strengthening the business location 7. Consolidation 8. Innovation 9. Flexibility & learning
10 CITIZEN ORIENTATION City as a Service Adapting processes to changing lifestyles Online availability: 24/7 We give people Time
11 PARTICIPATION active involvement of citizens creative & innovative solutions modern & serviceoriented administration
12 PARTICIPATION
13 TRUST & SECURITY
14 IMPLEMENTED PROJECTS
15 TABLE OF CONTENT PRINCIPLES OF VIENNA Trust & security Participation Citizen oriention IMPLEMENTED PROJECTS Mobility - Wiener Linien Energy & Blockchain - Wien Energie IoT Applications - Wiener Stadtwerke, City of Vienna AI & Health - Vienna Hospital Association Apps, Services and participation City of Vienna
16 Mobility Wiener Linien WienMobil app Route planing & ticket service Combines various forms of mobility (public transport, carsharing, bike, taxi, walking) Information source: environmental impact, construction work or delay
17 Gas trading Energy & Blockchain 2017 Proof of Concept first real trade worldwide Plattform Enerchain Vision: smart contracts Wien Energie Project Viertel Zwei Market research with residents of newbuild quarter Participation and data collection for new products Solar energy, battery, public charging station, smart metering Blockchain infrastructure (wallets, hardware, )
18 IoT Applications IoT strategy paper WAALTeR Active Assisted Living fall detection measurement of blood pressure blood sugar data Climate & traffic control City of Vienna & Central Institution for Meteorology & Geodynamics (Recording & analytics) traffic lights, sensors Weather, heat, pollution, noise, etc. Drainage/sewer information system (Wien Kanal)
19 IoT Applications Wiener Stadtwerke IoT base set easy to use, cheap, basic sensors Wien Energie Temperature measurement district heat Wiener Linien Lubrication system Measuring filling level at railway switch Wiener Netze Video analytics perimeter security Wiener Lokal Bahnen Vandalism of ticket machine Bestattung Wien Couting visitors of Vienna Central Cemetery
20 AI & HEALTH Pilot project of Vienna Hospital Association Semantic search of unstructured data Processing health information and files for summary of patient history Vision: support in decision making via health data and medical knowledge
21 APPS, SERVICES & PARTICIPATION
22 TABLE OF CONTENT PRINCIPLES OF VIENNA Trust & security Participation Citizen oriention IMPLEMENTED PROJECTS Mobility - Wiener Linien Energy & Blockchain - Wien Energie IoT Applications - Wiener Stadtwerke, City of Vienna AI & Health - Vienna Hospital Association Apps, Services and participation
23 Map of Vienna Online & Offline Free WIFI spots QR-Code Reader Realtime Information WIEN.AT LIVE APP Interruption of public transport Events Weather warning Hotlines
24 THE APP TELL IT VIENNA Online since February, 2017 Easy & fast handling (7 clicks, 30 seconds, without registration) Automatical push-updates GPS-positioning via basemap or by entering address Interaction: messages from other citizens are public downloads messages
25 INTEGRATED DIGITAL PROCESS Clearing house
26 DigitalCity.Wien Started in 2014 as an independent initiative of the administration of Vienna & committed IT companies Raise public awareness in the importance of IT in Vienna Main Projects 2016: education initiative, women in IT, etc Close contact and interaction with startups and developers GovTech-Conference 05/ 2018
27 WienBot Official city of Vienna chatbot for all kinds of service requests VIENNA S CHATBOT
28 PROJECT SHARING PUBLIC SPACES Public spaces and streets are photographed by camera cars Image data can be used by departments of the Vienna City Administration (Q3/2018) Main Goal: Less on-site inspections during official procedures Construction site Pavement café Billboard Neighbourhood parties Explanation video link
29 THANK YOU FOR YOUR ATTENTION!
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