Contents 1 Introduction Reliability and Quality Mathematics Introduction to Reliability and Quality

Transcription

1 Contents 1 Introduction Need for Applied Reliability and Quality Reliability and Quality History Reliability and Quality Terms and Definitions Useful Information on Applied Reliability and Quality Problems... 9 References Reliability and Quality Mathematics Introduction Arithmetic Mean, Mean Deviation, and Standard Deviation Some Useful Mathematical Definitions and Formulas Boolean Algebra Laws and Probability Properties Probability-related Mathematical Definitions Statistical Distributions Problems References Introduction to Reliability and Quality Introduction Bathtub Hazard Rate Concept and Reliability Basic Formulas Reliability Evaluation of Standard Configurations Reliability Analysis Methods Quality Goals, Quality Assurance System Elements, and Total Quality Management Quality Analysis Methods Quality Costs and Indices Problems References... 56

2 xii Contents 4 Robot Reliability Introduction Terms and Definitions Robot Failure Causes and Classifications Robot Reliability Measures Robot Reliability Analysis Methods Models for Performing Robot Reliability and Maintenance Studies Problems References Medical Equipment Reliability Introduction Medical Equipment Reliability-related Facts and Figures Medical Devices and Classification of Medical Devices/Equipment Medical Equipment Reliability Improvement Procedures and Methods Human Error in Medical Equipment Useful Guidelines for Reliability and Other Professionals to Improve Medical Equipment Reliability Medical Equipment Maintenance and Maintainability Organizations and Sources for Obtaining Medical Equipment Failure-related Data Problems References Power System Reliability Introduction Terms and Definitions Service Performance Indices Loss of Load Probability Models for Performing Availability Analysis of a Single Generator Unit Models for Performing Availability Analysis of Transmission and Associated Systems Problems References Computer and Internet Reliability Introduction Computer System Failure Causes and Reliability Measures Comparisons Between Hardware and Software Reliability Fault Masking Computer System Life Cycle Costing Software Reliability Evaluation Models

3 Contents xiii 7.7 Internet Reliability, Failure Examples, Outage Categories, and Related Observations An Approach for Automating Fault Detection in Internet Services Internet Reliability Models Problems References Quality in Health Care Introduction Health Care Quality Terms and Definitions and Reasons for the Rising Health Care Cost Comparisons of Traditional Quality Assurance and Total Quality Management with Respect to Health Care and Quality Assurance Versus Quality Improvement in Health Care Institutions Assumptions Guiding the Development of Quality Strategies in Health Care, Health Care-related Quality Goals and Strategies, Steps for Quality Improvement, and Physician Reactions to Total Quality Quality Tools for Use in Health Care Implementation of Six Sigma Methodology in Hospitals and Its Potential Advantages and Implementation Barriers Problems References Software Quality Introduction Software Quality Terms and Definitions Software Quality Factors and Their Subfactors Useful Quality Tools for Use During the Software Development Process A Manager s Guide to Total Quality Software Design Software Quality Metrics Software Quality Cost Problems References Quality Control in the Textile Industry Introduction Quality-related Issues in Textiles and Quality Problems Experienced in Apparel Fibres and Yarns Textile Quality Control Department Functions Textile Test Methods Quality Control in Spinning and Fabric Manufacture

4 xiv Contents 10.7 Quality Control in Finishing and in the Clothing Industry Organizations that Issue Textile Standards Problems References Quality Control in the Food Industry Introduction Factors Affecting Food Quality and Basic Elements of a Food Quality Assurance Program Total Quality Management Tools for Application in the Food Industry Hazard Analysis and Critical Control Points (HACCP) Concept Fruits and Vegetables Quality Vending Machine Food Quality Food Processing Industry Quality Guidelines Problems References Appendix A.1 Introduction A.2 Publications Author Biography Index

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