User's Guide 2.0. Version FEBRUARY 2000

Transcription

1 User's Guide 5872 Version 2.0 FEBRUARY 2000

2 MANUAL HISTORY Date of issue for original version and subsequent versions: Version July 1999 Version February 2000 NOTE: If entries are shown in bold Italics on this page, they represent new page(s) found in this latest version. Previous version numbers are contained within this latest version printing. Use this Manual History page as a guide. Page Version No. No. Cover Manual History Page i ii iii , Page Version No. No Page Version No. No Copyright All rights reserved. The information contained in this manual is copyrighted by Tokheim Corporation and is for the exclusive use of Tokheim s Authorized Service Representatives, Distributors, and customers, who are authorized to make copies for use in their business. No part of this manual may be reproduced or transmitted in any form by any other person or persons without written permission of. Trademarks: INSIGHT is a trademark of. MaxVac is a registered trademark of Premier C Series Dispensers User's Guide Form 5872 Version 2.0 July 1999 Rev. 02/10/00

3 CONTENTS 1 Introduction Welcome Assistance Conventions used in this Manual Accessories and Ordering Information Dispenser Basics Premier C Dispenser Features Determining Side A on the Dispenser Quick Reference for Identifying Dispenser Electronics Components & Controls at a Glance (Premier C with Standard DPT and Cash Acceptor Options) Components & Controls at a Glance (Premier C with INSIGHT DPT and Cash Acceptor Options) Using the Manager Key Using the Arming Key Performing Preset Sales at the Dispenser Determining Product Number Assignments Powering Down the Dispenser Powering Up the Dispenser Operating without AC Power Locating the Card Cage and Power Supplies Replacing Light Bulbs in the Dispenser Changing Paper on a Standard DPT Printer Changing Paper on a INSIGHT DPT Printer Clearing a Paper Jam on a Standard DPT Printer Clearing a Paper Jam on an INSIGHT DPT Printer Programming Basic Programming Manager Modes Diagnosing & Solving Problems ERR 01 ERR ERR 3x ERR ERR 14 ERR ERR 22 ERR Glossary A Z Premier C Series Dispensers User's Guide Form 5871 Version 2.0 June 1999 Rev. 01/31/00 i

4 DISCLOSURE NOTICE This document contains information proprietary to. The data contained herein, in whole or in part, may not be duplicated, used, or disclosed outside the recipient or purchaser for any purpose other than to evaluate or operate the equipment described within the document. DISCLAIMER ALTHOUGH TOKHEIM CORPORATION HAS ATTEMPTED TO COMPILE THE MATERIAL IN THIS MANUAL WITH ACCURACY, NEITHER IT, ITS EMPLOYEES, NOR ITS AGENTS CAN MAKE ANY WARRANTY OR REPRESENTATION, EXPRESSED OR IMPLIED, WITH RESPECT TO THE LIABILITY WITH REGARD TO THE USE OF THIS MATERIAL OR ASSUME ANY LIABILITY FOR DAMAGES RESULTING FROM THE USE OF ANY INFORMATION, APPARATUS, METHOD, OR PROCEDURE DESCRIBED IN THIS MANUAL.!!! FCC WARNING!!! This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and has been found to comply as a class A device with Part 15, Subpart J of the FCC rules at date of manufacture. IMPORTANT THIS EQUIPMENT MUST BE INSTALLED AND USED IN ACCORDANCE WITH ALL FEDERAL, STATE, AND LOCAL CODES AND REGULATIONS INCLUDING, BUT NOT LIMITED TO, THE NATIONAL ELECTRICAL CODE (NFPA NO. 70) AND THE AUTOMOTIVE AND MARINE SERVICE STATION CODE (NFPA 30A). It is the owner s and operator s responsibility to ensure that the proper warning signs are posted per the current edition of NFPA 30A, Code #9-9. These include, but are not limited to, STOP MOTOR NO SMOKING WARNING IT IS UNLAWFUL AND DANGEROUS TO DISPENSE GASOLINE INTO UNAPPROVED CONTAINERS. TOKHEIM DISPENSERS SHALL NOT BE USED FOR DIRECT FUELING OF AIRCRAFT WITHOUT FILTERS, SEPARATORS, AND OTHER EQUIPMENT NECESSARY TO ENSURE PRODUCT PURITY. Premier C Series Dispensers Users Guide ii Form 5872 Version 1.0 July 1999

5 ! Safety Information The following requirements are mandatory and shall be followed when installing, using, or working around Tokheim equipment. These hazards or unsafe practices may result in death or severe injury to persons, or damage to equipment or property. DANGER! FIRE AND EXPLOSION HAZARD No Smoking - Never permit smoking in the dispensing area. Sparks and embers from burning cigarettes or pipes can set fuels and their vapors on fire. No Flames - Never permit open flames in the dispensing area. Flames from lighters, matches, welding torches, etc. can set fuels and their vapors on fire. Dispense In Approved Containers - Dispense gasoline and other petroleum products into approved containers that are on the ground. To prevent static discharge, never dispense gasoline into a portable container that is in or on a vehicle, including trucks. Always use Tokheim approved and UL Listed hoses and nozzles with this dispenser. WARNING! FIRE AND ELECTRICAL HAZARD High Voltage - To reduce the risk of electrical shock when servicing, turn off all power to all equipment. In submersible pump applications, turn off power to the submersible pump and any other dispensers which use that submersible pump. AC power can feed back into a shut off dispenser when dispensers share a common submersible pump or starter relay. Stop Button - The Stop Button may not shut off all power to the dispenser. Be sure all employees are trained how to shut off all power to the system in case of emergency. Code #4-1.2 of the current edition of NFPA 30A requires that: A clearly identified and easily accessible switch(es) or circuit breaker(s) shall be provided at a location remote from dispensing devices, including remote pumping systems, to shut off the power to all dispensing devices in the event of an emergency. Additionally, Code #9-4.5 of the current edition of NFPA 30A requires that: Emergency controls specified in [listed above] shall be installed at a location acceptable to the authority having jurisdiction, but controls shall not be more than 100 ft. (30m) from dispensers. WARNING! SERVICE HAZARD Turn Power Off - Before Block Islands - Block islands so servicing, always turn off all no vehicle can pull up to the power to the dispenser and dispenser being worked on. submerged pumps at the master Unauthorized people or vehicles panel. Close any impact valve in the work area are dangerous. before performing any maintenance or service to the dispenser, including the changing of fuel filters or strainers. Premier C Series Dispensers Users Guide Form 5872 Version 1.0 July 1999 Clean Up Spills - Promptly clean up product spills on the driveway. Use an absorbent recommended by regulatory agencies. Dispose of absorbent as required by regulatory agencies. iii

6 Section 1: Introduction Introduction Welcome Welcome and congratulations on your purchase of a Tokheim Premier C dispenser! Your complete satisfaction is very important to us. For best results, please read this manual to help acquaint you with proper operating and maintenance procedures. For information on the care of your dispenser, including a suggested maintenance schedule, see the Dispenser Care and Maintenance Manual (Form 5468) that came with the dispenser. Assistance Should you need assistance, it is helpful to have the complete model and serial number identification of your dispensers. This information is on the serial plate, which is located at the lower left corner of side A of the dispenser. See section 2 for identifying side A of the dispenser. Dispenser Model Number Dispenser Serial Number A User Guide is provided with each dispenser. It is helpful if you record all your dispenser model and serial numbers in one User Guide if possible. If you have any questions, please contact: Your Local Authorized Service Representative (ASR) (record name and phone number of ASR here) If your local authorized service representative cannot be reached, you may call the Tokheim Solution Center at Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

7 Introduction Conventions used in this Manual! DANGER DANGER indicates an imminently hazardous situation which, if not avoided, WILL result in death or serious injury.! WARNING WARNING indicates a potentially hazardous situation which, if not avoided, COULD result in death or serious injury.! CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, MAY result in minor or moderate personal injury or property damage. Tips provide useful information that can make your work easier. Notes supply information that emphasizes or supplements important points in the text. Notes may also refer you to related information elsewhere in the manual. Premier C Series Dispensers User's Guide 1-2 Form 5872 Version 1.0 July 1999

8 Introduction Accessories and Ordering Information Accessory Description or Use Part Number Store thermal paper in a dark location that is below 25 C (77 F) & a relative humidity of 65%. Standard DPT Printer Paper (box of 50) INSIGHT DPT Printer Paper (box of 50) Card Reader Cleaner (box of 50) Replacement Paper for Standard Thermal Printer Replacement Paper for Graphic Thermal Printer Cleans Card Reader Heads Light Bulb (for Money/Volume Backlight Assembly) Replacement Bulbs for Dispenser Displays Light Bulb (for Standard and INSIGHT DPT Backlight Assembly) Replacement Bulbs for Dispenser Displays Gas Pump Cleaning Supplies: Gas Pump Cleaner Gas Pump Degreaser Hose Guard / Preserver Paint Pens Supplies that will keep your dispenser looking new if used on a regular maintenance schedule. Call Tokheim Service Parts for Part Numbers and Prices. (219) Order these accessories from a Genuine Tokheim Parts Distributor. To locate your nearest distributor, call this toll-free number: Premier C Series Dispensers User's Guide Form 5872 Version 2.0 July 1999 Rev. 02/10/00 1-3

9 Section 2: Dispenser Basics Dispenser Basics SCOPE For help in understanding unfamiliar terms, please see the Glossary at the back of this manual. This section provides basic information necessary to understand Premier C series dispenser features and operation. It also includes information for changing printer paper and light bulbs in the dispenser. Contents Premier C Dispenser Features Determining Side A on the Dispenser Quick Reference for Identifying Dispenser Electronics Components & Controls at a Glance (Premier C with Standard DPT and Cash Acceptor Options) Components & Controls at a Glance (Premier C with INSIGHT DPT and Cash Acceptor Options) Using the Manager Key Using the Arming Key Performing Preset Sales at the Dispenser Determining Product Number Assignments Powering Down the Dispenser Powering Up the Dispenser Operating without AC Power Locating the Card Cage and Power Supplies Replacing Light Bulbs in the Dispenser Changing Paper on a Standard DPT Printer Changing Paper on a INSIGHT DPT Printer Clearing a Paper Jam on a Standard DPT Printer Clearing a Paper Jam on an INSIGHT DPT Printer Premier C Series Dispensers User's Guide Form 5872 Version 2.0 July 1999 Rev. 02/10/00 2-1

10 Dispenser Basics Premier C Dispenser Features Two Types of Dispenser Operation: Stand-alone Operation All the activities to allow the dispensing of fuel are performed by the dispenser alone. The dispenser operates without a hose controller. Console Operation Dispenser operations are controlled by a console, hose controller, or site controller. All fuel sale activities are monitored and controlled by a console or controller. Two Modes: Operating Mode (also called Run Mode) This is the standard running mode of the dispenser that allows the customer to complete a fuel sale transaction. Manager Mode (also called Programming Mode) This mode is used to view or change dispenser configuration data and to view or reset shift and running totals of the dispenser. Dispenser information and data are accessed through Function codes (example Mode F98), which appear in the main dispenser displays. Dispenser Payment Terminal (DPT) Option: Depending upon the DPT options available on your dispenser, the customer can use a Credit Card, Debit Card, Fleet Card, or Cash to pay for their fuel. Most DPTs include a receipt printer. Premier C Non-Blend Dispensers: A one or two-sided dispenser with up to four straight grade products and four hoses per side. A one or two-sided dispenser with up to three straight grade products and one hose per side. Premier C Blend Dispensers: Electronic Blend (EB) A one or two-sided dispenser with two straight grade products and one blended product with one or three hoses per side. Variable Blend (B3, B4, B5) A one or two-sided dispenser with blended products dispensed from one hose per side. Transverse A dispenser with products arranged in a transverse (reverse) order from side A to side B. Transverse refers to the position of the non-blended product (usually Diesel). Premier C Series Dispensers User's Guide 2-2 Form 5872 Version 2.0 July 1999 Rev. 02/10/00

11 Premier C Dispenser Features (continued) Dispenser Basics Primary Access Door Lock: One lock per side of the dispenser head provides access to opening the other door(s). Printers are easily accessed for changing paper behind this primary access door. Intercom/Speaker: Refer to the manual that came with your intercom system. Limitations: Only one hose per dispenser side can be active at a time. Primary Access Door Lock SIDE A! CAUTION The lower door locks are a draw style lock that pull the door in when turned clockwise. Hand-tighten only to prevent key from breaking off in lock. Lower Door Locks Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

12 Dispenser Basics Determining Side A on the Dispenser It is important to know which side of the dispenser is side A. All programming of the dispenser is performed on side A. 1. Look at the base of the dispenser. 2. The side of the dispenser with the model/serial number plate is Side A. SIDE A Model/Serial plate location Premier C Series Dispensers User's Guide 2-4 Form 5872 Version 1.0 July 1999

13 Your dispenser may not have all the options shown in these illustrations. Quick Reference for Identifying Dispenser Electronics Dispenser Basics The dispenser head illustrations below provide a quick reference for identifying the type of electronics your Premier C dispenser has. Each of the components and controls on these dispenser heads are described on the next four pages in this section. Premier C 400 Series Dispenser with Standard DPT and Cash Acceptor Premier C 400 Series Dispenser with INSIGHT DPT & TDS (Tokheim Debit System) Options Premier C 300 Series Dispenser with Standard DPT Premier C 300 Series Dispenser with INSIGHT DPT & TDS (Tokheim Debit System) Options Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

14 Dispenser Basics Components & Controls at a Glance Premier C Dispenser Head with standard DPT and Cash Acceptor Options Ã È À Ä Á Â Å Æ Ç É Primary Access Door Opening this door allows access to the release latches of the other door(s) on the same side of the dispenser. The lock requires a TPX-88 key to open. This door provides access to the printer and cash acceptor cassette. The release latch for the next door is located on the right side of the first door's opening. Á Receipt Slot for DPT Printer* Lift the sliding door to retrieve the receipt.  Dual Head Cardreader* Reads customer data from mag-striped cards. à Money/Volume Display (two 6-digit displays) Operating Mode total sale currency and total sale in gallons or liters are displayed here in operating mode. Programming Mode dispenser configuration information and data are displayed here in programming mode. * These components are optional. Premier C Series Dispensers User's Guide 2-6 Form 5872 Version 1.0 July 1999

15 Components & Controls at a Glance Dispenser Basics Ä Price Per Unit Volume Displays (4-digit displays) The dispenser has one PPUV display per product and price. Each PPUV display has an arrowhead that is turned on when that product and price is selected. Dual-price dispensers have two PPUV displays per product. Single-price dispensers have one PPUV display per product and is located in the top PPUV position. The bottom PPUV position is covered. Å Product Selection Keypad (1 x 5) This keypad is provided on single-hose dispensers and dispensers with the Debit DPT option. This keypad is used for: Product selection (no DPT or non-debit DPT installed). Manager mode programming if the Debit DPT is installed. Start button if the Debit DPT option is installed. Æ DPT Display* (Standard, 4-line x 20-character display) Used with the standard DPT keypad to display customer instructions. Ç Operator Interface Keypad (4 x 6)* Used for manager mode programming and starting and stopping the dispenser. Not used for manager mode programming if Debit DPT components are installed. Provides preset input if presets are enabled. Includes MOP (Method Of Payment) selection buttons if dual-mops (two PPUV displays per product) are utilized. May include buttons to operate a DPT. È Keyswitch Area The area beside the money/volume display where the manager or arming key is placed to enter/exit manager's mode or to arm or disarm a dispenser. É Cash Acceptor* A device that accepts currency (cash) to pay for the fuel sale. Note: This option is not available on Premier C 300 series dispensers. * These components are optional. Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

16 Dispenser Basics Components & Controls at a Glance Premier C Dispenser Head with INSIGHT DPT and Cash Acceptor Options À Å Á Â Ã Ä Æ Ç È É À Primary Access Door Opening this door allows access to the release latches of the other door(s) on the same side of the dispenser. The lock requires a TPX-88 key to open. This door provides access to the printer and cash acceptor cassette. The release latch for the next door is located on the right side of the first door's opening. Á Receipt Slot for DPT (standard or graphic) Printer * Lift the sliding door to retrieve the receipt. Â INSIGHT Debit Display (4-lines x 20-characters)* Used with the Debit DPT keypad. Displays customer instructions for debit transactions. Ã Remote Keypad (TDS, TDS Plus, and Fleet only)* Ä Dual Head Cardreader* Reads customer data from mag-striped cards. * These components are optional. Premier C Series Dispensers User's Guide 2-8 Form 5872 Version 1.0 July 1999

17 Components & Controls at a Glance Dispenser Basics Å Money/Volume Display (two 6-digit displays) Operating Mode total sale currency and total sale in gallons or liters is displayed here in operating mode. Programming Mode dispenser configuration information and data are displayed here in programming mode. The shaded rectangle (for illustration purposes only) to the right of the money/volume display is the area where the manager or arming key is placed to enter/exit manager's mode or to arm or disarm a dispenser. Æ Price Per Unit Volume Displays (4-digit displays) The dispenser has one PPUV display per product and price. Each PPUV display has an arrowhead that is turned on when that product and price is selected. Dual-price dispensers have two PPUV displays per product. Single-price dispensers have one PPUV display per product and is located in the top PPUV position. The bottom PPUV position is covered. Ç Product Selection Keypad (1 x 5) This keypad is provided on single-hose dispensers and dispensers with the Debit DPT option. This keypad is used for: Product selection (no DPT or non-debit DPT installed). Manager mode programming if the Debit DPT is installed. Start button if the Debit DPT option is installed. È INSIGHT DPT Display & Operator Interface Keypad* (Graphic or 9-lines x 20-characters in text mode) Used with the standard INSIGHT DPT keypad. Displays customer instructions for card or cash transactions. The softkeys located along the sides of the INSIGHT graphic display serve as the operator interface keypad. Used for data entry, starting and stopping the dispenser, and manager mode programming (not used for manager mode programming if Debit DPT components installed). Provides preset input if presets are enabled. Includes MOP (Method Of Payment) selection keys if dual- MOPs are utilized. É Cash Acceptor* A device that accepts currency (cash) to pay for the fuel sale. Note: This option is not available on Premier C 300 series dispensers. * These components are optional. Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

18 Dispenser Basics Using the Manager Key The manager's key is black. It is used to enter and exit manager modes. It can only be used on side A of the dispenser. Entering Manager Modes Place the manager key in the upper left corner of the keyswitch area until a function number begins blinking on the left side of the money display. Remove the manager key quickly when the blinking starts. One beep indicates that manager modes have been entered. Exiting Manager Modes Hold the manager key to the keyswitch area to exit the manager modes. The displays will show the last sale data when the dispenser returns to run mode. F Ó Õ PLACE THE MANAGER OR ARMING KEY ON THE KEYSWITCH AREA SO THAT IT FITS INTO THE UPPER LEFT CORNER A MANAGER MODE (FUNCTION NUMBER) WILL APPEAR HERE AND BEGIN TO BLINK Premier C Series Dispensers User's Guide 2-10 Form 5872 Version 1.0 July 1999

19 Using the Arming Key Dispenser Basics A fuel sale cannot take place on a disarmed dispenser The arming key is red. It is used to arm or disarm the dispenser. Arm To activate the dispenser side (fueling point) for one fuel sale. Disarm To deactivate the dispenser side if activated (armed). The arming key can be used on both sides of a dispenser. When the dispenser side is armed it will remain armed until fuel has been dispensed, or it is manually disarmed, or 5 minutes have elapsed and the dispenser has not been authorized. When the arming key is held on the keyswitch area, one tone indicates that the dispenser is armed (ready to dispense fuel). The money and volume displays are set to 0.00 and 0.000, respectively. Two tones indicate that the dispenser has been disarmed. There are two options for arming a dispenser permanent and key arming. Permanent arming When set for permanent arming, the dispenser will automatically rearm itself after the completion of each sale. No interaction is required by the attendant. Permanent arming is selected by setting mode F19 to 0 (console operation) or 2 (stand alone operation). Key arming When set for key arming, the arming key must be held to the keyswitch after the completion of a sale before the next sale can begin. Key arming is selected by setting mode F19 to 1 (console operation) or 3 (stand alone operation). Preset amounts can also be sent to the dispenser by the console. Presets are limited by the maximum delivery amount programmed at the dispenser Performing Preset Sales at the Dispenser In order to enable preset sales at the dispenser, Mode F24 must be set to allow presets and the dispenser must be in RUN mode. 1. Press the PRESET keypad button, listen for a beep. 2. Enter the desired preset amount by using the operator interface keypad ($10 = ). 3. Make corrections by using the CLEAR keypad button. 4. Press START or a MOP (cash or credit) keypad button to dispense the fuel. Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

20 Dispenser Basics Determining Product Number Assignments Product numbers are use by the console to identify the hose or product that is being used. Examples of how product numbers can be assigned on selected models are shown below. Product number assignments can be viewed or changed in manager mode F28. TYPICAL H413C, H426C TYPICAL H411C, H422C PRODUCT NUMBERS - SIDE B P1 P2 P3 PRODUCT NUMBERS - SIDE B P3 P2 P1 P1 P2 P3 PRODUCT NUMBERS - SIDE A P1 P2 P3 PRODUCT NUMBERS - SIDE A In this example, side B product assignments are programmed to mirror side A product assignments. In this example, side B product assignments are programmed to match side A's product assignments (transverse). Side B product numbers for a model H422C can be assigned in ascending or descending order. Premier C Series Dispensers User's Guide 2-12 Form 5872 Version 1.0 July 1999

21 A low battery indication may occur if the battery has not been adequately charged. If the dispenser has been off for a period of time, allow time for the battery to become fully charged and try the power down procedure again. Powering Down the Dispenser Dispenser Basics This power down procedure saves all previous dispenser programming. 1. Return all nozzles to their boots. 2. Hold the manager key to the keyswitch area and check for 1's in the displays. If there is a low battery condition or a disconnected battery, 1's will appear. Are there 1's in the display? If NO, the battery is OK. Continue to steps 3 and 4. If YES, contact your authorized service representative. Complete step 3 only and call your authorized service representative. Programmed settings will be lost if you remove AC power after exiting manager mode. 3. Hold the manager key to the keyswitch area again to exit manager mode and return the dispenser to the run mode. 4. Remove AC power going to the dispenser. More than one disconnect switch may be required to remove power. The dispenser will continue to display the last sales data until the time-out period for the battery backup has been reached. The default for the battery backup time 15 minutes. Powering Up the Dispenser 1. Verify that the card cage power supply, options power supply and the MaxVac power supply switches (if applicable) are on. Refer to the illustrations on the next page for the locations of the power switches. 2. Close and secure all covers and doors. 2. Apply AC power to the dispenser. Without AC power the dispenser cannot dispense fuel. Operating without AC Power The lead acid battery keeps the dispenser displays on in the event of an AC power failure. The displays will remain on until the time-out period for the battery backup has been reached. Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

22 Dispenser Basics! WARNING Hazard of electrical shock. More than one disconnect switch may be required to remove power. Locating the Card Cage and Power Supplies Ensure all power to the dispenser is off before proceeding (more than one disconnect may be required). 1. Identify side A of the dispenser. It is the side with the serial plate. 2. Using a TPX88 key, unlock and open the left door of the electronics head (enclosure). 3. At the middle right edge of the door you opened, release the latch that secures the next door. 4. Open the next door to expose the card cage. See the card cage illustration below for locations of the power supply switches. À CARD CAGE Á À Main Power Switch Á DPT Power Switches on the Options Power Supply 5. MaxVac Power Supply Switches: From side B, unlock and open the left door of the electronics head (enclosure). The MaxVac Power Supply assembly is mounted to the left side of the enclosure. MaxVac Power Supply Switches 0 = off I = on MaxVac Power Supply Assembly Power Switches Premier C Series Dispensers User's Guide 2-14 Form 5872 Version 1.0 July 1999

23 Replacing Light Bulbs in the Dispenser Dispenser Basics! WARNING Hazard of electrical shock. More than one disconnect switch may be required to remove power. Ensure all power to the dispenser is off before proceeding (more than one disconnect may be required). 1. Using a TPX88 key, unlock and open the left door of the electronics head (enclosure). 2. At the middle right edge of the door you opened, release the latch that secures the next door. The light bulbs are located on the back side this door. 3. Carefully replace the bulb that has failed. See the illustrations below for locations of the light bulbs. Money/Volume backlight assembly (À) remove one screw to access the light bulb. DPT backlight assembly (Á) remove thumbscrew to release the bulb holder bracket (INSIGHT DPT). For standard DPT, pull bulb from socket and install new bulb. Order replacement bulbs from a Genuine Tokheim Parts Distributor. See Accessories and Ordering Information in section 1. À Light Bulb for money/volume backlight assembly part number Light Bulb for standard and INSIGHT DPT backlight assembly part number CAREFULLY ALIGN AND PUSH BASE OF BULB INTO LIGHT BULB SOCKET LIFT AND PULL TAB ON PLASTIC RETAINING CLIP TO RELEASE BULB Á LIGHT BULB Premier C Series Dispensers User's Guide Form 5872 Version 2.0 July 1999 Rev. 02/10/

24 Dispenser Basics Changing Paper on a Standard DPT Printer To prevent jamming and to preserve print quality, use the thermal paper recommended below. 1. Unlock and open the left door of the electronics enclosure with a TPX-88 key. The printer is mounted to the back of the door. 2. Push in on the two retaining tabs (Á) to remove the old paper roll. 3. Install a new paper roll with the paper coming off of the roll as shown (Â). 4. Route the paper as shown and guide the edge of the paper into the printer mechanism slot (Ã). The printer (with power applied) will sense the presence of the paper and pull the paper into the print mechanism. A test receipt will be printed and delivered to the receipt chute (not shown). 5. Remove and inspect the receipt. 6. Turn the paper roll back the opposite direction to take up any slack paper. 7. Close the door and lock it using the TPX-88 key. Order printer paper from a Genuine Tokheim Parts Distributor. See Accessories and Ordering Information in section 1. Printer Paper Part Number Á Á Â Ã Premier C Series Dispensers User's Guide 2-16 Form 5872 Version 2.0 July 1999 Rev. 02/10/00

25 To prevent jamming and to preserve print quality, use the thermal paper recommended below. Dispenser Basics Changing Paper on an INSIGHT (Graphic) DPT Printer 1. Unlock and open the left door of the electronics enclosure with a TPX-88 key. The printer is mounted to the back of the door. 2. Pull out on the two retaining tabs (Á) to remove the old paper roll. 3. Install a new paper roll with the paper coming off of the roll as shown (Â). 4. Route the paper as shown and guide the edge of the paper into the printer mechanism slot (Ã). The printer (with power applied) will sense the presence of the paper and pull the paper into the print mechanism. A test receipt will be printed and delivered to the receipt chute (not shown). 5. Remove and inspect the receipt. 6. Turn the paper roll back the opposite direction to take up any slack paper. 7. Close the door and lock it using the TPX-88 key. Order printer paper from a Genuine Tokheim Parts Distributor. See Accessories and Ordering Information in section 1. Printer Paper Part Number Á Á Â Ã Premier C Series Dispensers User's Guide Form 5872 Version 2.0 July 1999 Rev. 02/10/

26 Dispenser Basics Clearing a Paper Jam on a Standard DPT Printer 1. Unlock and open the left door of the electronics enclosure with a TPX-88 key. The printer is mounted to the back of the door. 2. Pull the paper release lever (Á) down to allow the paper to be removed from the printer (Â) and cutter (Ã) mechanisms. The release lever is located on the right side of the printer mechanism as shown in the illustration below. 3. Push in on the two retaining tabs (À) and remove the paper roll. 4. Pull the paper holder assembly release knob (Å) and rotate the paper holder assembly to the right and up. See illustration on next page. 5. Turn the printer assembly release knob (Æ) counterclockwise until loose. Carefully rotate the hinged printer assembly away from the receipt chute (Ä), allowing it to rest in its full open position. The printer mechanism and cutter mechanism is now exposed. 6. Rotate the cutter mechanism (Ã) up and away from the printer mechanism. Gently push out on the release tabs located on both sides of the printer mechanism (Â) while lifting the cutter mechanism. 7. Carefully remove any paper found in the locations shown. Read CAUTION note on next page. 8. Return the cutter (Ã) to its original position. Rotate the printer assembly back to its original position and secure it by turning the printer assembly release knob (Æ) clockwise until tight. Pull the paper holder release knob (Å) and rotate the paper holder assembly back to its original position. 9. Reinstall the paper roll by following the instructions on page À À Â Ã Ä Á "feed" button Press once to advance paper one line. Hold to advance paper continuously. "cut" button Press to cut the paper. Premier C Series Dispensers User's Guide 2-18 Form 5872 Version 2.0 February 2000

27 Dispenser Basics Clearing a Paper Jam on a Standard DPT Printer (continued) Å Å! CAUTION Do not use screwdrivers or any other tools to remove paper from inside the printer or cutter mechanisms. Severe damage could occur. If paper jam cannot be removed easily, close printer and call your Tokheim authorized service representative for assistance. Æ CAREFULLY REMOVE ANY PIECES OF PAPER FOUND IN THESE LOCATIONS (SEE CAUTION ABOVE) Ã Â Ä Premier C Series Dispensers User's Guide Form 5872 Version 2.0 February

28 Dispenser Basics Clearing a Paper Jam on an INSIGHT DPT Printer 1. Unlock and open the left door of the electronics enclosure with a TPX-88 key. The printer is mounted to the back of the door. 2. Push the paper release lever (À) down and pull the paper up from the printer (Á) and cutter (Â) mechanisms. The release lever is located to the right side of the printer mechanism as shown below. 3. Pull the top of the receipt chute (Ã) toward you so that it rests in a fully open position as shown on the next page. 4. Rotate the cutter mechanism (Â) down. 5. Inspect the printer and the cutter mechanism for paper jams. Carefully remove any paper found in the locations shown.! CAUTION Do not use screwdrivers or any other tools to remove paper from inside the printer or cutter mechanisms. Severe damage could occur. If paper jam cannot be removed easily, close printer and call your Tokheim authorized service representative for assistance. 6. Return the printer and cutter mechanisms to their original position. Rotate the receipt chute back to its original position. 7. Reinstall the paper by following the instructions on page Á Â À "FEED" button Press once to advance paper one line. Hold to advance paper continuously. "F/CUT" button Press to print, cut, and deliver a test receipt to the receipt chute. Premier C Series Dispensers User's Guide 2-20 Form 5872 Version 2.0 February 2000

29 Dispenser Basics Clearing a Paper Jam on an INSIGHT DPT Printer (continued)! CAUTION Do not use screwdrivers or any other tools to remove paper from inside the printer or cutter mechanisms. Severe damage could occur. If paper jam cannot be removed easily, close printer and call your Tokheim authorized service representative for assistance. Á Â Á Â Ã Ã CAREFULLY REMOVE ANY PIECES OF PAPER FOUND IN THESE LOCATIONS (SEE CAUTION ABOVE) Á Â Ã Premier C Series Dispensers User's Guide Form 5872 Version 2.0 February

30 Section 3: Programming Programming SCOPE This section contains basic programming information for the Premier C series dispensers. Programming functions are accomplished in manager mode (also called programming mode). For detailed information on manager modes, contact Tokheim Service Parts to order Form 5871 Premier C Programming Manual. Call: (219) Section 3 Contents Basic Programming Manager Modes Modes Required for Dispenser Operation (minimum requirement): The following manager modes must be programmed for dispenser operation. The balance of the manager modes are listed on page 3-5. Mode F16 F17 F18 F19 F23 F24 Description of Mode View or change prices & pulses per unit volume. View or change maximum delivery. View or change slow flow offset. View or change dispenser function code. View or change address of sides A&B, number of products per side, number of sides, number of hoses per side and dispenser operation type. Allow or disallow dispenser presets. Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

31 Programming Basic Programming All programming is accomplished with the manager key & the programming buttons on the operator keypads. Entering Programming / Manager Modes 1. Make certain that all of the nozzles are properly placed into their boots. 2. Place the manager key on the keyswitch area. 3. Hold it there until a mode number begins to blink and you hear a beep. One of the following will appear in the money/volume displays when entering the manager modes: F01 If there are no problems, F01 will appear requesting level one security code entry 1 s If there is a low or disconnected battery, 1 s will appear. Tap a programming button to continue. Call an authorized service representative F23 If there is a problem, F23 will appear. If ERR05 or PASS appear on start up, the battery test will not be done and you will go directly to F23. Check the dispenser programming. You may need to reprogram your dispenser. Moving from One Mode to the Next With the mode number blinking, press and hold a programming button. When the desired mode number appears, release the button. If the mode number is not blinking, quickly tap any programming button until it begins to blink. If you go past the mode desired, you can backup by pressing a backup button. Backup buttons are used to change mode numbers only. Changing Parameter Information Tap any programming button until the desired parameter begins to blink. Press and hold down any programming button until the desired results appear. If you go past the parameter you wanted to change, continue to tap the programming button until it wraps around to the desired parameter. Premier C Series Dispensers User's Guide 3-2 Form 5872 Version 1.0 July 1999

32 Example of Basic Programming Programming For information on electronic enclosure components and general operation, see Section 2. Programming Manager s Mode F02 À Place the manager key on the keyswitch area. Á Hold the manager key onto the keyswitch area until the mode number begins to blink in the money/volume display and you hear a beep. Â Depress and hold any programming button to increment the mode number. Release the programming button upon reaching manager mode F02. Use the backup button(s) to select previous mode numbers. Backup buttons are shown with a l in the illustration below. Ã For TDS Plus only, use the product selection keypad (1 x 5) for manager mode programming. Ä The bottom number shown in the money/volume display is a counter for non-zero sales and is a view only parameter. It cannot be selected. Å Tap any programming button once to select the next parameter. Æ The next parameter selected (blinking) is in the Price Per Unit Volume display (PPUV). This number shown here indicates the mode setting speed. Depress and hold any programming button (except a backup button) to increment this number. Release the button when the value you want is reached. A valid entry for the mode setting speed is 0 9. The default value for this setting is 5. Á Ä A blinking display indicates that it is selected. Æ Ã 5 F Ó Õ À Â Å Backup buttons ( l ) are used to change manager mode numbers only. The second button down on the left side of the operator interface keypad or any CREDIT button (default or programmed) is a backup button. 4 X 20 DISPLAY STANDARD DPT DISPLAY Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

33 Programming Example of Basic Programming (continued) Saving Manager Mode Settings Manager mode settings are saved when: Advancing from one mode to the next Exiting manager s modes Exiting Manager Mode Hold the manager key to the keyswitch area to exit manager mode. The displays will show the last sale data when the dispenser returns to run mode. Manager mode settings are saved. Ó F Õ Premier C Series Dispensers User's Guide 3-4 Form 5872 Version 1.0 July 1999

34 For detailed information on Manager Modes, contact Tokheim Service Parts to order Form Number 5871, Premier C Programming Manual. Call: (219) Manager Mode Descriptions Programming Mode Description of Mode F01 Enter level 1 security code. Allows the manager to restrict access to all other manager modes. Displays blend change counter and blend ratios. F02 View or change the speed that digits/parameters will change when a button is pressed during programming. View number of none-zero sales. F03-F10 View running and shift totals. A01, A02 Display meter volume running & shift totals (blender only). F11 Watchdog reset counter & communication diagnostics. F12 Perform shift change and view number of shift changes. F13 Enter level 2 security code. Allows the manager to restrict access to second level modes. View level 2 data change counter. F14 View or change level 1 security code. F15 View or change level 2 security code. F16 View or change prices & pulses per unit volume (gallons/liters). F17 View or change maximum delivery by volume. F18 View or change slow flow offset. F19 View or change dispenser function code. F20 Reset Running totals. E01 Enter level 3 security code & number of level 3 data changes. E02 Set level 3 security code. F21 View or program limits for dispenser errors. F22 View or program decimal point locations. F23 View or change dispenser address of sides A&B, number of products per side, number sides, number of hoses per side and dispenser operation type. F24 Allow or disallow dispenser presets. F25 View or program leak detector delay, battery backup time-out, and price change mode. F26 View or program blend ratios (blender only). F27 View or program no pulse time out and lift lever/start button. F28 View or program product (hose) assignments. F29 Program dispenser keypad button assignments. F96 View dispenser error, state, and termination code histories. F97 Check operator keypads and nozzle boot switches. F98 Initiate display, DPT, and product selection keypad diagnostics. F99 View software date code, CRC code and ROM CRC diagnostic test. Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

35 Diagnosing & Solving Problems Section 4: Diagnosing & Solving Problems Scope This section helps you solve dispenser problems. Error codes appear in the volume display of the dispenser when a problem is detected. Refer to the following pages for descriptions of the errors and corrective actions. If the corrective actions provided in this section do not solve the problem, do not proceed any further in trying to correct the problem without assistance from your Tokheim authorized service representative. All errors except 04, 41, 42, 43, and 44 are reset by removing and replacing a nozzle or by entering and exiting manager modes. Contents ERR 01 ERR ERR 3x ERR ERR 14 ERR ERR 22 ERR Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

36 Diagnosing & Solving Problems Dispenser Error Codes ERROR CODE ERR 01 ERR 02 ERR 04 ERR 05 ERR 08 ERR 09 DESCRIPTION OF ERROR The security code entered in mode F01 is invalid. The security code entered in mode F13 is invalid. For blenders only: The number of bad sales has reached the bad sale limit as programmed in manager's mode F21. A memory (RAM) test failed on power up. The dispenser may have been powered down improperly (having a disconnected battery etc.). When a low battery (still capable of retaining memory) is detected, this error appears one minute after power up or after four consecutive battery tests, performed hourly. When a critically low battery (one that may not store sales data) is detected, this error appears one minute after power up or after four consecutive battery tests, performed hourly. CORRECTIVE ACTION The correct code must be entered to gain access to level 1 modes. The correct code must be entered to gain access to level 2 modes. Contact your authorized service representative. Contact your authorized service representative. This error can be disabled by entering and exiting manager modes. However, if the battery is still low, this error will reappear 1 minute after the next power up. Contact your authorized service representative. Contact your authorized service representative. Premier C Series Dispensers User's Guide 4-2 Form 5872 Version 1.0 July 1999

37 Dispenser Error Codes (continued) ERR 11 Err 26 appear on Blender dispensers only. Diagnosing & Solving Problems ERROR CODE ERR 3x (Err 31, 32, 33, & 34) Note: Err 3x and 4x will appear on the side of the dispenser that has the problem. ERR 4x (Err 41, 42, 43, & 44) ERR 11 ERR 12 ERR 13 DESCRIPTION OF ERROR The number of dispenser errors for hose (x) has reached the dispenser error limits as programmed in manager mode F21. The sale is terminated as a bad sale. The number of bad sales for hose (x) has reached the bad sale limit as programmed in manager mode F21. Product 1 used for blending is dispensing too slowly. Product 2 used for blending is dispensing too slowly. Product 1 used for blending is not dispensing. CORRECTIVE ACTION 1. Clear error by removing and replacing the nozzle. 2. Log date & time of error and status of dispenser (idle, sale in progress, etc.) 3. If problem persists, contact your authorized service representative. Contact your authorized service representative. This error indicates dirty strainer screens and filter. Contact your authorized service representative. This error indicates dirty strainer screens and filter. Contact your authorized service representative. This error indicates a defective submerged pump circuit, the impact valve under the dispenser, or a blend controller board. Contact your authorized service representative. Premier C Series Dispensers User's Guide Form 5872 Version 2.0 July 1999 Rev. 02/10/00 4-3

38 Diagnosing & Solving Problems Dispenser Error Codes (continued) ERR 11 Err 26 appear on Blender dispensers only. ERROR CODE ERR 14 ERR 15 ERR 16 ERR 18 DESCRIPTION OF ERROR Product 2 used for blending is not dispensing. Product 1 used for blending is uncontrollable because of severe pressure fluctuations. Product 2 used for blending is uncontrollable because of severe pressure fluctuations. Product 2 is leaking into product 1 when only product 1 is called for. CORRECTIVE ACTION Indicates a defective submerged pump circuit, the impact valve under the dispenser, or a blend controller board. Contact your authorized service representative. Indicates dirty strainer screens and filters. Contact your authorized service representative. Indicates dirty strainer screens and filters. Contact your authorized service representative. Contact your authorized service representative. ERR 19 Product 1 is leaking into product 2 when only product 2 is called for. Contact your authorized service representative. ERR 20 No communication with blend co-processor. Contact your authorized service representative. ERR 21 The number of dispenser errors for product 1 has reached the dispenser error limit as programmed in manager mode F21. The sale is terminated as a bad sale. Contact your authorized service representative. Premier C Series Dispensers User's Guide 4-4 Form 5872 Version 1.0 July 1999

39 Dispenser Error Codes (continued) ERR 11 Err 26 appear on Blender dispensers only. Diagnosing & Solving Problems ERROR CODE ERR 22 ERR 23 DESCRIPTION OF ERROR The number of dispenser errors for product 2 has reached the dispenser error limit as programmed in manager mode F21. The sale is terminated as a bad sale. Product 1 pulser is disconnected. CORRECTIVE ACTION Contact your authorized service representative. Contact your authorized service representative. ERR 24 ERR 25 ERR 26 ERR 27 Product 2 pulser is disconnected. The operator has attempted to dispense product from a blend hose with the blend ratio set to the default value (non). The blend ratio in the dispenser does not match the blend ratio in the console for that hose. Upper limit on flow rate has been reached. Error occurs on extremely excessive flow rates. Contact your authorized service representative. Contact your authorized service representative. Contact your authorized service representative. Contact your authorized service representative. Premier C Series Dispensers User's Guide Form 5872 Version 2.0 July 1999 Rev. 02/10/00 4-5

40 Section 5: Glossary Glossary 1 A 1 HOSE / 1 MOP 1 Hose indicates that the dispenser has one hose per side. 1 MOP indicates there is one method of payment and one PPUV display per product. 1 HOSE / 2 MOP 1 Hose indicates that the dispenser has one hose per side. 2 MOP indicates there are two methods of payment and two PPUV displays per product (cash and credit). AC POWER Alternating Current power APPROVE A command sent from a console or other fuel point controller allowing a sale to begin. A fueling point remains approved until the nozzle is returned to the nozzle boot on the dispenser. In console operation with key arming, the fueling point must be key-armed before it requests approval. The console sends the approval command to approve the fueling point. In stand-alone operation with no key-arming, the fueling point is approved immediately when a hose is activated. In key-arming operation, the fueling point must be key-armed before a hose can be approved. ARMING See key arming, permanent arming, attendant's key, or manager key. ASR Authorized Service Representative. ATTENDANT S KEY Also referred to as the arming key. The arming key is red. It is used to arm (activate for a fuel sale) or disarm (deactivate) the dispenser side. Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

41 Glossary B C B3 / B4 / B5 See Variable blender BAD SALE LIMIT Once the dispenser exceeds the dispenser error limit on a sale, the sale is stopped, and the bad sale counter increments by one. When the bad sale counter exceeds the preset limit, the dispenser is stopped and an error code is displayed. BATTERY BACKUP TIME The time the dispenser will remain powered up after the loss of AC power. BLEND RATIO A ratio (generally described in terms of percentages) between two straightgrade products combined to create a blended product. Example: a 60% product 1 and 40% product 2 blend would be expressed as a 60/40 blend ratio. BLENDED PRODUCT Product composed of a percentage (blend ratio) of two grades of fuel. BLENDER DISPENSER Premier C series dispensers that allows the mixing of two grades of fuel to create a mid-range grade. BLENDING VALVE Electronically controlled valve used to blend two products at the programmed blend ratio. CARD CAGE The subassembly inside the dispenser which contains the electronic circuit boards (CPU, Interface, etc.). CONSOLE Device for controlling and monitoring fueling points. Premier C Series Dispensers User's Guide 5-2 Form 5872 Version 2.0 July 1999 Rev. 02/10/00

42 Glossary C D CONSOLE OPERATION The mode of operation when fuel sales must be approved at the control console before dispensing can begin. (with key arming) - A fueling point operating mode that allows a sale to begin only after the arming key is placed on the keyswitch area. (with permanent arming) - A fueling point operating mode that allows a sale to begin upon receipt of a valid approval command from the console. CPU Central Processing Unit. The name of the circuit board which performs all the computer functions for programming and processing fuel sales. CRC Cyclic Redundancy Check. This test verifies that the CPU board is functional. A number derived from a block of data, and stored or transmitted with the data in order to detect any errors in transmission. It is similar to a checksum, but more complicated. A cyclic redundancy check is often calculated by adding words or bytes of the data. The receiving computer recalculates the CRC from the data received and compares it to the value originally transmitted; if the values are not the same, it indicates a transmission error. DEBIT DPT DPT CPU Board used in conjunction with the DPT secure pin pad to provide debit card capability. DECIMAL POINT Manager mode F22 sets the decimal point location in the money, volume, and PPUV displays. DEFAULT A value or condition that is automatically set at system initialization and can be changed if necessary. Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

43 Glossary D K DISPENSER ERROR LIMIT Limit set in programming that a dispenser can have in any one sale before the sale is stopped. DISPENSER FUNCTION CODE A code programmed in manager mode F19 that specifies whether the dispenser will operate in stand-alone mode or with a console. The code that is programmed will determine if permanent or key arming is used. See keyarming and permanent arming. DISPLAY ADDRESS Establishes the dispenser's fundamental identity with the system software. DISPLAY DIAGNOSTICS A function available at the dispenser to check the displays and keypad buttons for proper operation. DPT Dispenser Payment Terminal ELECTRONIC BLENDER (EB) Electronic Blender dispensers blend two straight-grade products at the programmed ratio to produce a mid-octane (blended) product. FUEL BLEND RATIO See Blend Ratio FLEET OPERATION Fuel sales must receive electronic sale authorization from the network before dispensing can begin. KEY ARMING Key arming a dispenser requires a magnetic arming key to be placed on the keyswitch area of the dispenser before a sale can occur. Key arming can be used in both console operation and stand-alone operation. The arming key can be used on both sides of a dispenser. Premier C Series Dispensers User's Guide 5-4 Form 5872 Version 1.0 July 1999

44 Glossary L M LEAK DETECTOR DELAY The amount of time needed for the leak detector system to pressurize. LEVEL SECURITY CODES Codes used in programming that allow access to information contained in various areas of dispenser programming. LIFT LEVER An optional lever attached to the nozzle boot which initiates a sale when lifted. If a lift lever is installed, the customer must lift the lever before a sale can start. Once the lever is lifted, the money and volume displays change to dashes. The lift lever option is programmed in mode F27. MANAGER KEY A magnetic key that is use to enter and exit the manager modes. It can only be used on side A of the dispenser. The manager key color is black. MANAGER MODE The mode of dispenser operation that allows the programming of configuration or setup data. MAXIMUM DELIVERY A programmed value that limits the maximum amount of fuel that can dispensed in one sale. METER VOLUME Amount of product that has passed through the meter. MOP Method Of Payment (Cash, Credit, or Debit). Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

45 Glossary M P MULTI-HOSE/1 MOP Multi-Hose indicates that the dispenser has more then one hose per side. 1 MOP indicates there is one method of payment and one PPUV display per product. MULTI-HOSE/2 MOP Multi-Hose indicates that the dispenser has more then one hose per side. 2 MOP indicates there are two methods of payment and two PPUV displays per product (cash and credit). NON-BLEND DISPENSER A dispenser with up to four straight grade products and up to four hoses per side. NO PULSE TIME-OUT A programmed value that sets the maximum time allowed between pulses after a sale has started. This function will terminate a sale if no pulses are received during the set time out period. OCTANE A property of the fuel product controlling the burning rate. A figure of merit representing the resistance of gasoline to premature detonation when exposed to heat and pressure in the combustion chamber of an internal-combustion engine. OPERATING MODE See Run Mode OPERATOR INTERFACE KEYPAD This keypad is used for data entry, starting and stopping the dispenser, and manager mode programming. PERIPHERAL EQUIPMENT All equipment designed or adapted for use with the Tokheim Premier dispensers, point-of-sale consoles, printers, etc. Premier C Series Dispensers User's Guide 5-6 Form 5872 Version 1.0 July 1999

46 Glossary P PERMANENT ARMING A programmable dispenser mode not requiring use of a key. The dispenser is armed to allow a fuel sale as soon as it becomes idle. Permanent arming can be used in both console operation and stand-alone operation. PPUV DISPLAY Dispenser displays that show the Price Per Unit Volume. PRESETS Fuel sales in which the maximum money or volume amount is selected at the dispenser or at the console before the sale begins. The dispenser automatically stops dispensing when the product preset value is reached. PRODUCT SELECTION KEYPAD A 1 x 5 keypad that is only found on single hose dispensers. This keypad allows the customer to select which fuel grade will be dispensed from the hose. When a keypad button is pressed, the associated PPUV display will show the unit volume price. All other PPUV displays will change to dashes. PRODUCT SELECTION NUMBER An assigned number (in Mode F28) that is used by the console to identify the hose or product. PROGRAMMING BUTTON Any keypad button on the Operator Interface keypad. PROGRAMMING MODE See Manager Mode PULSES Electrical impulses from dual-phase pulser that is used by the CPU board to keep track of the volume dispensed. U.S.A. measurement: 400 pulses = one gallon Metric measurement: 100 pulses = 1 liter Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

47 Glossary P S PUSH-TO-START Removing the nozzle from its boot causes the money and volume displays to change to dashes. If this action is enabled, the customer must then press a preassigned start button on the keypad before dispensing fuel. This function is programmed in mode F27. RATIO VERIFICATION The console ratio has to match dispenser ratio. Otherwise, an Error 26 will be displayed when the dispenser is approved. REMOTE Remote control of submerged pump. Pump is located within the product tank, not in the dispenser. RUN MODE The method of dispenser operation when fuel transactions take place (when you are not in manager mode ). SALE COMPLETION One of the following has occurred: The nozzle has been replaced in its boot. The stop button (if installed) has been pressed. An emergency stop condition occurred, removing AC power. The no-pulse time-out (set in mode F27) has expired. SECURE PIN PAD A DPT Pin pad (Debit DPT display, keypad, and circuit board) that is secured by a metal enclosure. Any attempts to access components within the enclosure will destroy the pin pad. SECURITY LEVELS Levels of manager modes where a programmed code for restricting access to those modes exist. SEGMENT CHECK At the beginning of each fuel sale, all segments of the digits in the money and volume displays are turned on for an instant so that they can be verified as working. Premier C Series Dispensers User's Guide 5-8 Form 5872 Version 1.0 July 1999

48 Glossary S SHIFT TOTALS Cumulative sales totals for the shift that are stored in memory. SIDE A OR B All programming of a Premier dispenser is done on side A. Side B is the opposite of side A. To determine side A of the dispenser, see Section 2. SLOW FLOW A dispenser mode in which the fast flow valve has closed while the slow flow valve has remained open to provide a reduced rate of fuel flow. SLOW FLOW OFFSET The point near the end of a preset fuel sale in which the fueling point automatically enters slow flow mode to prevent an overrun. Default values = 0.2 gallon or.6 liter. SOFTWARE DATE CODE The release date of the dispenser software installed. This date code can be accessed in manager mode F99. STAND-ALONE OPERATION The mode of operation when the dispenser does not require interaction with a console to dispense product. START BUTTON A button on the Operator Interface Keypad designated to start the dispensing of fuel when pressed. (START, CASH, CREDIT, etc.) STORAGE TANK An underground or above-ground tank used for storage of product. STRAIGHT PRODUCT A non-blended product. Premier C Series Dispensers User's Guide Form 5872 Version 1.0 July

49 Glossary S V SUBMERGED PUMP A pump that is located in the storage tank and pushes product to the dispenser. SUCTION PUMP A pump that is located in the dispenser and pulls the product from the tanks by suction. TDS Tokheim Debit System - provides secure debit transactions at the dispenser when used with the Tokheim Encryption Device (TED). TDS Plus Tokheim Debit System Plus the name of the original debit system provided by Tokheim that incorporates a secure pin pad at the dispenser. TED Tokheim Encryption Device used with the Tokheim Debit System (TDS) to provide secure debit transactions. TRANSVERSE DISPENSER Transverse dispenser models have their products arranged in a transverse (reverse) order from side A to side B. The last two letters of the model number identifies a transverse left (TL) or a transverse right (TR) dispenser. Transverse refers to the position of the non-blend product. Programming for transverse operation is performed in Modes F23 and F29. VARIABLE BLENDER Single hose dispensers that blend two pure-grade products to produce one to three (B3), one to four (B4), or one to five (B5) blended products. VIEW ONLY PARAMETER A parameter in a manager mode that cannot be changed, only viewed. Premier C Series Dispensers User's Guide 5-10 Form 5872 Version 2.0 July 1999 Rev. 02/10/00

50 R USER S COMMENT AND EVALUATION FORM MANUAL : FORM NUMBER : We appreciate your comments and evaluation (both favorable and unfavorable) of this manual. 1. This manual was easy to follow. YES NO 2. The information was easy to understand. YES NO 3. Section of this manual was the MOST helpful. (briefly state why) 4. Section of this manual was the LEAST helpful. (briefly state why) 5. What errors, if any, did you find? (Please identify by page number) Page#: Error: Page#: Error: Page#: Error: Page#: Error: Suggestions for Improvements or Additional Comments: Date: Name: Title: Company: Please send to: Technical Publications PO Box 360 Fort Wayne, IN

51 FOLD HERE NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS PERMIT NO 41 FORT WAYNE IN POSTAGE WILL BE PAID BY ADDRESSEE TECHNICAL PUBLICATIONS TOKHEIM CORPORATION PO BOX 360 FORT WAYNE IN FOLD HERE

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