Title Tech Talk. Episode May 16, 2016

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1 Title Tech Talk Episode May 16, 2016 First American Title Insurance Company makes no express or implied warranty respecting the information presented and assumes no responsibility for errors or omissions. First American, the eagle logo, and First American Title are registered trademarks or trademarks of First American Financial Corporation and/or its affiliates. The following presentation is for informational purposes only and is not and may not be construed as legal advice. First American Title Insurance Company is not a law firm and does not offer legal services of any kind. No third party entity may rely upon anything contained herein when making legal and/or other determinations regarding title practices. You should consult with an attorney prior to embarking upon any specific course of action First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 1

2 FOR INTERNAL USE ONLY (Not For Distribution Outside First American) Let s Talk About Title Tech Technology Tips, Tricks, Updates, Rants, Opinions and More First American Title Insurance Company makes no express or implied warranty respecting the information presented and assumes no responsibility for errors or omissions. First American, the eagle logo, and First American Title are registered trademarks or trademarks of First American Financial Corporation and/or its affiliates. The following presentation is for informational purposes only and is not and may not be construed as legal advice. First American Title Insurance Company is not a law firm and does not offer legal services of any kind. No third party entity may rely upon anything contained herein when making legal and/or other determinations regarding title practices. You should consult with an attorney prior to embarking upon any specific course of action First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 2

3 Objective Presenting updates, ideas, tools, benefits and value with Title Tech Talk Recorded to listen and view at your convenience. Text Transcription of all Title Tech Talks are also available. PLEASE or Call me if I can address any topics in the future or if you have any questions Scott Hoen, shoen@firstam.com 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 3

4 Disclaimer The following presentation is for informational purposes only and is not and may not be construed as legal advice. First American Title Insurance Company is not a law firm and does not offer legal services of any kind. No third-party entity may rely upon anything contained herein when making legal and/or other determinations regarding title practices. You should consult with an attorney prior to embarking upon any specific course of action First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 4

5 Compliance / Regulatory Compliance Sari Conrad Sconrad@FirstAm.com and (206) Regulatory Jim Nelson, jonelson@firstam.com and (714) West - Matt Sager Msager@FirstAm.com and (602) East - Michael Dulin Mdulin@FirstAm.com and (410) Joe Desalvo Jdesalvo@FirstAm.com and (212) First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 5

6 May 16 th Title Tech Talk Existing Homes Sales Best Year? Mortgage Rates at Three Year Low? Messaging by the Numbers Homespotter app Your Body Language Ted Talk Foreclosure Radar à PropertyRadar Three Steps to Social Media Access TopAgentCircle à SmartGuy800 Sales Success Spotlight à Social and Video Stars Amazon Targets YouTube Instagram Changes 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 6

7 Existing Home Sales on Track to BEST Year in a Decade 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 7

8 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 8

9 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 9

10 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 10 Mortgage Rates at Three Year Low

11 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 11

12 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 12

13 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 13 Messaging By The Numbers

14 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 14

15 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 15

16 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 16

17 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 17

18 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 18

19 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 19

20 Ted Talk à 9,144,566 Views YOUR BODY LANGUAGE AMY CUDDY 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 20

21 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 21

22 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 22

23 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 23

24 Key Points à Fake it until you make it Fake it until you become it! Tiny Tweaks Can lead to BIG Changes! Try a Power Pose on your next call or presentation! 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 24

25 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 25 Foreclosure Radar à Property Radar

26 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 26

27 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 27

28 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 28

29 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 29

30 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 30

31 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 31

32 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 32

33 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 33

34 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 34

35 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 35

36 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 36

37 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 37 Three Steps to Social Media Access

38 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 38

39 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 39

40 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 40 SmartGuy800

41 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 41

42 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 42

43 TopAgentCircle.com SmartGuy.com Founder / CEO Jordan Wexler Jordan@smartguy.com (818) First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 43

44 Sales Success Spotlight SOCIAL STARS 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 44

45 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 45

46 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 46

47 Social Stars FB Employee Lounge Name Location Phone Adam Brown Central OR Teresa St. John Phoenix, AZ Barbie Van Horn Seattle, WA Rene Fabre NW (425) Lindsey Tuer San Diego, CA (760) Sara Elliott Orange, CA (714) Gabriel Crecion Los Angeles, CA (818) Vicki Reeves Riverside, CA (951) Max VanNatter Dallas, TX (281) Mandy Pilgrim San Antonio, TX (210) Gavin Higashi Denver, CO (720) Angie Tang Los Angeles, CA (818) First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 47

48 Video Stars Name Area Phone Lara Paul Indiana (317) Susan Anderson Florida (561) Harold Zapata Central CA (559) Joanne Wong Bay Area, CA (415) Barbie Van Horn Seattle, WA (206) Lynn, Caitlin and Karen Los Angeles, CA Jerry Wu Los Angeles, CA (626) Jeff Larsen Los Angeles, CA (818) First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 48

49 John Reinwald (503) Facebook LinkedIn Videos YouTube.com/firstamvideo 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 49

50 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 50 Amazon Targets YouTube Video

51 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 51

52 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 52 Instagram Changes

53 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 53

54 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 54

55 Thank you for Listening / Watching TITLE TECH TALK 2016 First American Financial Corporation and/or its affiliates. All rights reserved. q NYSE: FAF Page 55

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