Embracing Competition Stakeholder Engagement Workshop no January 2018

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Beryl Briggs
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1 Embracing Competition Stakeholder Engagement Workshop no January 2018

3 Agenda 09:30 10:00 Coffee and registration 10:00 10:05 Welcome and opening remarks 10:05 10:10 Housekeeping and agenda 10:10 10:15 Recap from last workshop 10:15 10:20 CiC Code of Practice Review :20 11:20 Planning for 2018/ :30 Coffee and comfort break 11: Breakout and feedback DSO - Electric Vehicles and the Grid 12:20 12:55 CiC & Safety Update 12:55 13:00 Closing Remarks :30 Lunch and networking UK Power Networks. All rights reserved 3

4 CoP Annual Review and forward planning

5 Recap: 15 Sept 2017 workshop You said You would like us to run another Legal workshop What would you have liked more time for? Self design approval, self POC, Self Inspection, discussion on how this could be opened up, especially volume of jobs A range of comments via the 2017 CiC CoP telephone interview review We did We have included this in our proposals for the 2018/19 workshop programme See CIC update on today s agenda Included in today s discussion in preparation for our 2018/19 Service Development Plan (ICE) UK Power Networks. All rights reserved 5

6 Ofgem Market Review Announcement On 10 November, Ofgem announced that they will not be undertaking a further review of the market at this time. These are some key extracts from their statement: Since 2015, we have received positive feedback from competitors about the improvements made by the DNOs. In particular, we have received encouraging feedback about the positive impact of the Code of Practice on the DNOs - both culturally and practically. We have also been pleased to see the progress made by the DNOs to address some of the issues that did not relate to their role in the connection process. For example, in May 2017 we approved a Distribution Connection and Use of System Agreement (DCUSA) modification proposed by UKPN to simplify billing arrangements for large customers with unmetered assets on both IDNO and DNO networks. Due to the relatively short period of time since we introduced these arrangements and the positive feedback that we have received since then, we will not be undertaking a further review of the market right now. If you would like to propose any changes to how DNOs provide services to its competitors, then we would encourage you to raise a modification to the Code of Practice. If you have ideas about how the DNOs could improve the provision of non-contestable services, then we would also encourage you to help develop the DNOs Incentive on Connections Engagement (ICE) plans. We would welcome your thoughts on this UK Power Networks. All rights reserved 6

CiC Code of Practice Review In December 2016 we published a review, based on an e-survey and workshop feedback, assessing our performance in delivering against the CiC Code of Practice in its first

7 CiC Code of Practice Review In December 2016 we published a review, based on an e-survey and workshop feedback, assessing our performance in delivering against the CiC Code of Practice in its first year of operation We undertook to repeat the exercise in 12 months This year we gathered feedback primarily by a programme of structured telephone conversations with CiC stakeholders Our report was published here on the CiC Code of Practice page of our website and notified to all our stakeholders on 20 December This exercise has generated a great deal of useful suggestions to feed into the development of our work plans for 2018/ UK Power Networks. All rights reserved 7

8 ICE 2017/18 remaining initiatives Reduce the level of rejection of designs at 33kV We held a Major Connections Design Workshop on 04 Oct to discuss the process and work through common issues. On track - target met for 9m to December Enable ICPs to carry out self-certification of their work We have still only had one scheme completed under this arrangement Investigate the provision of data to assist ICPs to carry out earthing studies and look at the feasibility of providing access to the UK Power Networks earthing tool Internal acceptance testing was completed during late 2017 and the earthing tool is now with the UK Power Networks IT team for deployment in RDS. Training plan in development UK Power Networks. All rights reserved 8

9 Planning for 2018/19

10 Planning for 2018/19 overview Feedback for our recent CoP review drew out a number of potential areas for service development We will look at each in turn and explain what the issue was and what action we propose taking You each have a template listing the topics, with space for you to assign priorities and explain your reasons as we discuss each initiative Later, we will ask you to mark up the 9 initiatives into 3 high, 3 medium and 3 low priority according to how important each one is to your company We ll then use electronic vote loggers to gain an overall rank for each of these potential plan items UK Power Networks. All rights reserved 10

11 Proposed Initiative In addition to existing CiC workshops, continue to provide interim workshops focussed on specific topics according to stakeholder demand Proposed Measure Programme published Source Dec 2017 CiC CoP Review - Telephone Interview Various suggestions from respondents re subjects for workshops Additional comments The following topics have been suggested: Self-assessment of the PoC Self inspection Legals Metered disconnections Technical Standards & Sourcing Which of these would you be interested in? UK Power Networks. All rights reserved 11

12 Proposed Initiative Optimise CiC section of website Proposed Measure Users consulted and satisfactory outcome from User Acceptance Testing Source Dec 2017 CiC CoP Review - Telephone Interview UKPN navigation is not intuitive: Its location is not particularly obvious. If I was a customer, I don't think I'd have found it [UKPN NERS Listing] Additional comments We re implementing a new website layout in March but there will be scope for refinement and we d like to involve you in this. Would anyone be interested in working with us? UK Power Networks. All rights reserved 12

13 Proposed Initiative Extend scope of 'small service self service' to include working on the interconnected network Proposed Measure New scope available and updated documentation published Source Dec 2017 CiC CoP Review - Telephone Interview It s restricted which is why we're not using it as we do a huge amount of work in the LPN area which is interconnected. Large amount of properties don t just go into the standard external box, they go into the property and that's excluded from this scope. Additional comments Would this be of benefit to you? UK Power Networks. All rights reserved 13

14 Proposed Initiative Provide workshops on specific areas of EHV design to help improve quality of design submissions Proposed Measure Workshops programmed based on stakeholder demand Source Dec 2017 CiC CoP Review - Telephone Interview Various responses suggesting greater UKPN support to interpret design standards and gain experience in each stage of EHV design Additional comments We are considering running sessions for: - Electrical design - Civil design - Commissioning Would these be helpful, and are there any other aspects of EHV design we could also include? UK Power Networks. All rights reserved 14

15 Proposed Initiative Review and re-issue template letter to assist ICPs in explaining CiC to landowners Proposed Measure Letter template CON b updated and published on G81 Source Additional comments Dec 2017 CiC CoP Review - Telephone Interview There is difficulty when there's 3rd party involvement in terms of their understanding that we could be assisting or help procure the legals on your behalf. Because we're not UKPN, we don't always feel that we have as much say or clout with the 3rd party to get things moving through. People don't see what our role in it is because it's not them that's placing utility orders, they're just land owners who don't have the knowledge of what the market's about. We already provide a letter for ICPs to use in these circumstances. We will review it and take your advice before re-issuing it UK Power Networks. All rights reserved 15

16 Proposed Initiative Review, with the aim of simplifying, the letter of authority process, where a consultant or other customer representative is instructed to act on the customer s behalf Source Additional comments Proposed Measure Review the existing process, discuss improvements with stakeholders and publish revised process by target date Dec 2017 CiC CoP Review - Telephone Interview I've recently experienced a little difficulty on a convertible quote. The first factor is when we've paid for one of option B or C, it's been a bit complicated as the customer has to write a letter to confirm that we're a named person on that quote. I don't know if by just paying would automatically put the quote in our name or allow us access but that's not been the case.? Although raised in relation to CiC, this also applies more widely. We re liaising with our Legal colleague to explore how we can make this work better UK Power Networks. All rights reserved 16

17 Proposed Initiative Provide automated updates to customers on changes to design standards on the G81 site Proposed Measure Automated updates received by customers Source Dec 2017 CiC CoP Review - Telephone Interview If you were to make any changes to a standard in the library, it may be worth firing an automated round to people saying a new version has been uploaded to flag up it's happened as WPD do this and it s very useful. Additional comments Although raised in relation to CiC, this also applies more widely. We are still finalising our IT plans, however, currently G81 registration is due to be delivered in 2018/19. This will enable automated updates for targeted customer groups UK Power Networks. All rights reserved 17

18 Proposed Initiative Run workshops for customers and stakeholders looking to install EV charging points Proposed Measure Workshops held and minimum 87.5% stakeholder satisfaction achieved Source UKPN proposal reflecting levels of customer interest Additional comments Would this be of interest to you? UK Power Networks. All rights reserved 18

19 Proposed Initiative Provide simple guide for the re-introduction of upfront assessment and design fees (if appropriate) Proposed Measure Guide published by target date Source UKPN response to various customer enquiries Additional comments We will keep you informed about this UK Power Networks. All rights reserved 19

21 Voting You ve seen the topics we re planning to include Which of these are the most important to you? Please finalise your ranking of the 9 initiatives into 3 high, 3 medium and 3 low priority Then use your voting handset to show us what your priorities are We will aggregate the results to show you how you ve collectively ranked our proposals UK Power Networks. All rights reserved 21

22 DSO - Electric Vehicles and the Grid Ian Cameron Head of Innovation

DSO- Electric Vehicles and the Grid Ian Cameron Head of Innovation 25

25 The energy system is changing

26 We expect the growth in intermittent generation to continue GB installed generation capacity by type 100% 80% 60% 40% 20% 0% 14% 14% 36% 29% 10% 6% 3% 31% 14% 10% 16% 4% 1% 12% 21% 24% 4% 24% 6% 20% Solar Storage Wind Nuclear Electricity Distribution will require investment to connect and manage this DG % of generation connected 14% Transmission 86% Distribution % of generation connected 40% 60% Source: 2017 National Grid Future Energy Scenarios 4

27 What is driving the change? Distributed Generation and Energy Storage Local Energy Smart Meters and the connected home Micro generation / storage Electrification of heat and transport Transition to a low carbon economy Changing regulatory environment Technology revolution Societal changes Mandated carbon budgets Air quality regulations Vehicle emission standards Outputs focused Promoting innovation and competition Facilitate low carbon transition Rapid cost reduction in renewable tech Digitisation Connected homes/ microgrids Block chain technology Population growth/urbanisation Local is best Affordability Increasing expectations - choice, transparency, value 5

increasingly rely on distribution connected resources to manage the system Output

28 The impact of these changes is being felt now UK energy from coal hits zero for first time in over 100 years The Transmission System Operator (TSOs) will increasingly rely on distribution connected resources to manage the system Output from UK wind farms has topped 10 gigawatts for the first time, setting a new national record. Jan

We are adapting to meet the changing market

2015 forecast Storage Market Boom Over 1GW

enquiries (18GW) since July 2015 Growth in

last 5 years First Solar / Storage schemes

29 We are adapting to meet the changing market needs Growth in Electric Vehicles Over 300 electric buses in London by k Plug-in vehicles sold in the UK 25% ahead of 2015 forecast Storage Market Boom Over 1GW of accepted storage offers 1000 formal enquiries (18GW) since July 2015 Growth in DG 8.9GW of DG connected, doubled in the last 5 years First Solar / Storage schemes with no subsidy support Pace and scale of change is increasing 10

30 The distributed energy world in

31 DNO Transition to Distribution System Operation (DSO) Enhanced roles New roles Keeping the lights on Providing great customer service Lowering our costs Support whole system optimisation Enabling markets Secure and reliable supplies taking into account two way flows and greater intermittency Facilitating cheaper and quicker connections using proven innovation Optimising network investment decisions using alternative flexible solutions Collaborating with the GB SO to deliver whole system outcomes that are best for customers Enabling market solutions for DER to provide flexibility to local and wider system 9

32 Our DSO Strategy Key areas for

33 Getting electric vehicles moving- Video

34 UK EV Market UK EV registrations up 27% yoy 44,000 EV s registered over 12m, 14,000 in our patch UK Power Networks. All rights reserved 134,000 Plug-in Cars, 31% in our patch Data Source: Next Green Car Dec 2017 Over 14,212 Public Charge Points 5,100 Plug-in Vans UK 25% up on ED1 forecast 1,600,000 1,400,000 1,200,000 1,000, , , , ,000 0 EV Uptake for UK Power Networks by Element Energy Load Growth Model* LPN EPN SPN

35 EV Charging Segments Charging segments Commercial Fleets at work Public en route Residential at home UKPN Charging Segments Mass barriers to EV adoption Source: Pod Point Sept UK Power Networks. All rights reserved

EV Strategy Facilitate the EV uptake through best in class

UKPN Objectives Appropriate investments, policies and standards

Develop an evidence base for investment Activity areas 2.

36 EV Strategy Facilitate the EV uptake through best in class engagement, great customer experience and a future ready network UKPN Objectives Appropriate investments, policies and standards Deliver good customer experience Network readiness 1. Improve planning & scenario analysis 3. Expand choice and convenience 5. Develop an evidence base for investment Activity areas 2. Develop policies and standards 4. Engage and Educate/ learn 6. Develop Smart toolbox of offerings in response to uptake scenario s UK Power Networks. All rights reserved

EV Readiness Pillars Promoting Transport-

Granular forecasting of EV charging segments and

37 EV Readiness Pillars Promoting Transport- Energy- City Partnership and cross learning Toolbox for network planners to provide new connection offerings faster and more affordable Granular forecasting of EV charging segments and geospatial analytics UK Power Networks. All rights reserved

38 Engaging with stakeholders Local Authorities Charge Point Operators/ installers Fleet Operators Central Government Sharing capacity Loadgeneration matching Transport Authorities Residential Customers UK Power Networks. All rights reserved Academia Energy Networks Manufacturers

public EV load growth on the LV, HV & EHV networks in order to predict capacity shortfalls

41 Forecasting Where? When? Size? Total UKPN potential market size of EVs Project to geospatially map future residential and public EV load growth on the LV, HV & EHV networks in order to predict capacity shortfalls and estimate the associated reinforcement costs. Total UKPN potential market size for on street charging UK Power Networks. All rights reserved

the network dependant on conditions Balances power flows around feeders based on measurements and forecasts

45 Demonstrators- Active Response Active Response = Primary Connect + Network Optimise + Cluster of LCTs Allows dynamic support between adjacent substations to meet load conditions Provides additional capacity by automatically configuring the network dependant on conditions Balances power flows around feeders based on measurements and forecasts Automation, optimisation and power electronics to enable load sharing at HV and LV UK Power Networks. All rights reserved

46 Conclusion Create best possible forecast of EV uptake and charging behaviour (Data access is key) Optimisation of existing network capacity first- Using Smart (Timed/ V2G/ buy before build) Continue engaging and sharing transition plans both ways UK Power Networks. All rights reserved

47 CiC & Safety Update

48 Linking & Fusing charges The linking and fusing ( L&F ) service provision was introduced in 2014 and a nominal 175 rate was utilised to facilitate the trial at that time This introductory price of 175 has never covered all of our costs for providing this service and, as the volume of ICP L&F requests have been increasing significantly since mid-2016, this rate is not sustainable We will be introducing a stepped increase commencing 1 st April 2018 and become fully cost reflective on 1st April For all activity carried out from 1 st April 2018 the rate will increase from 175 to 248, the 80 additional hour rate will remain unchanged For all activity carried out from 1 st April 2019 the rate will increase from 248 to 330, the 80 additional hour rate will remain unchanged From 1 st April 2018 there will be an additional charge of 140 where an additional site visit is required prior to us being able to produce the linking and fusing plan, currently this occurs on 3.3% of occasions UK Power Networks. All rights reserved 24

49 Linking & Fusing- Current published charge table Linking and Fusing Service Price Schedule Item description Price Basis of charge Total charge for both initial site visit for Fusing and Linking, and subsequent site visit to restore network to normal. Each site visit is inclusive of first 1 hour period spent on site. 175 Total per F&L/restore operation Charge for each additional hour spent on site 80 Per hour on site Linking & Fusing- New charge table effective 01 April 2018 Item no. 1 Item description Linking and Fusing Service Price Schedule Charge for production of Linking & Fusing Plan for LV Control for programme of fusing and restoration activity. This includes all off-site and one-site activity required including where necessary review of "on-site" conditions against "on-diagram" conditions. e.g., link box accessibility, existing configuration, current load readings, etc. Price from 01 April 2018 Price from 01 April Basis of charge Total for pre-site visit (where applicable) 2 3 Charge for both initial site visit for Fusing and Linking, and subsequent site visit to restore network to normal. Each site visit is inclusive of first 1 hour period spent on site. Charge for each additional hour spent on site for the tasks described in item 2 above UK Power Networks. All rights reserved Total per F&L/Restore operation Per hour on site 25

EV CP Template POC location from UK Power Networks Geographic records (Netmap) Point of Connection Criteria Requested capacity (in kva): POC location (must be 70kVA or less) 61 Proposed Underground

transformer size 300kVA) Proposed service Length: 15m POC location from UK Power Networks existing LV schematics (Must be 43m or less) Additional Information: College Way (7U2338), Feeder 81 POC YOUR

52 EV CP Template POC location from UK Power Networks Geographic records (Netmap) Point of Connection Criteria Requested capacity (in kva): POC location (must be 70kVA or less) 61 Proposed Underground low voltage main size: 185Wv (Minimum underground main size 120mm² Al) LV Distributed circuit length: 104m (must be 300m or less) Size of feeding transformer: 1000kVA (minimum existing ground transformer size 300kVA) Proposed service Length: 15m POC location from UK Power Networks existing LV schematics (Must be 43m or less) Additional Information: College Way (7U2338), Feeder 81 POC YOUR LOGO HERE Address: London Road, Southend-on-Sea SS1 1FL Short Description: Three-phase LV Supply to Car Charging Point Drawing Number: A 1 of 2 Date: UK Power Networks reference: 28/11/ UK Power Networks. All rights reserved 28

Roadside Pillar Details Roadside Pillar Location Materials List Car Point Description and SAP number Cut out 3ph - 100A Series 8 Triple Pole and Neutral Cut-out Kit - 12019G Service Cable 35mm2

Arrangement PME is not permitted to be used at the EV charging point. The final connection arrangement is to be three phase and neutral and no provision for a PME to be installed.

53 Roadside Pillar Details Roadside Pillar Location Materials List Car Point Description and SAP number Cut out 3ph - 100A Series 8 Triple Pole and Neutral Cut-out Kit G Service Cable 35mm2 Aluminium Three Phase Concentric Service Cable PVC Sheath U Service Jointoint Duct Waveform Mains Service Joint 70 to 185mm² G 32mm Coilable Service Duct (100 metres) F Earthing Arrangement PME is not permitted to be used at the EV charging point. The final connection arrangement is to be three phase and neutral and no provision for a PME to be installed. The earthing arrangement is TT and the customers responsibility. Sections on public highway Single line diagram Address: London Road, Southend-on-Sea SS1 1FL Section B-B Short Description: Three-phase LV Supply to Car Charging Point Drawing Number: A 2 of 2 Date: UK Power Networks reference: 28/11/ UK Power Networks. All rights reserved 29

The lowest cost 2016. UK Power Networks.

55 The safest The best employer The most reliable The best service The most innovative The most socially responsible The lowest cost UK Power Networks. All rights reserved and consistently best performing DNO 2015/ /19 31

56 Purpose of the Safety Summit Overall safety performance is good but: We are starting to see an increase in VSI s We need to learn from the VSI near misses to avoid further incidents. We must not be complacent risk of going backwards. What are we going to do to go from good to great in safety? UK Power Networks. All rights reserved 32

59 Focusing on the level below LTIs Very Serious Incidents Underlying trend of VSIs increasing; VSIs between January to November 2017 compared to 39 for YTD 2017 YTD Are we focused on the things that prevent VSIs? We need to act now to avoid the next serious injury UK Power Networks. All rights reserved 35

Safety at UK Power Networks is not negotiable Safety has absolute priority, followed by: Service Reliability Costs Employees and contractors should not be making tradeoffs

60 Safety at UK Power Networks is not negotiable Safety has absolute priority, followed by: Service Reliability Costs Employees and contractors should not be making tradeoffs between service, reliability and costs at the expense of doing things safely and in accordance with procedures, which is paramount UK Power Networks. All rights reserved 36

Headline slide VSI breakdown during 2017 Moving Plant (Operating and Driving) Lifting and Handling Operational Machinery Driving Low Voltage Network Polarity High Voltage Network

61 Headline slide VSI breakdown during 2017 Moving Plant (Operating and Driving) Lifting and Handling Operational Machinery Driving Low Voltage Network Polarity High Voltage Network Generators Asset Issues Faulty Equipment Third Party Incidents Low Lines Interference with Link Box Demolition Activity Run Low Conductor video UK Power Networks. All rights reserved 38

Public Safety reporting a dangerous power problem Stay

64 Embracing competition Please complete our feedback form We hope you can join us for lunch Our next Competition Workshop is on 22 May 2018 Thank you for attending UK Power Networks. All rights reserved 41

Our transition to Distribution System Operator Future Smart. 14 September 2017

Our transition to Distribution System Operator Future Smart 14 September 2017 Objectives for today s session 1. Provide an introduction to UK Power Networks and our Distribution System Operator strategy