Lessons from REV Demos in New York s Energy System. January 17, 2018

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1 Lessons from REV Demos in New York s Energy System January 17, 2018 REV CONNECT

2 Webinar hosted by REV Connect Brings companies and New York s electric utilities together to accelerate innovation, adopt new business models and technologies, and advance New York State s Reforming the Energy Vision (REV) goals. Helps companies that offer distributed energy and smart grid solutions connect with utilities to develop high quality REV demonstrations and other innovative projects. Shares good practices and convenes market participants to enhance the culture of innovation and collaboration in the energy sector. Value to Market Partner Value to Customer Value to Utility REV CONNECT

3 Housekeeping Participant microphones will be muted throughout the presentation. Participants can submit questions throughout the presentation by using the GotoWebinar control panel. Presenters will address submitted questions during the Q&A session. REV CONNECT

4 Agenda 1. Principles for REV Demonstration Projects 2. NYS Utilities Lessons from REV Demos and 2018 Priorities 3. Q&A REV CONNECT

5 Introductions Marco Padula Deputy Director of Market Structure, NYS Department of Public Service Laura Butler Director of Digital Customer Experience, Central Hudson Margarett Jolly Director of Demonstration Projects Customer Energy Solutions, Con Ed Fouad Dagher Director of Solution Development, National Grid Drury Mackenzie Manager of Smart Grid Innovation Programs, NYSEG and RG&E Vanessa Ulmer Senior Project Manager Dan Bradley Director-in-Charge REV CONNECT

6 REV REV CONNECT CONNECT Principles for REV Demonstration Projects

7 REV Demo Projects support New York s energy strategy Reforming the Energy Vision (REV) is Governor Andrew M. Cuomo s strategy to build a cleaner, more resilient, and affordable energy system for all New Yorkers. REV is driving New York's six investor-owned utilities to work with energy innovators to lower costs, test advanced technologies, and design new replicable business models through REV Demonstration (REV Demo) Projects. REV Demos aim to drive innovative, scalable, and replicable solutions for the benefit of energy customers and utility shareholders. REV CONNECT

8 Principles for REV Demo Projects The NYS Public Service Commission outlined the following principles for REV Demos: Include partnership between utility and third party service providers. Utility should identify questions it hopes to answer or problems or situations on the grid and the market should respond with solutions. Delineate how the generated economic value is divided between the customer, utility, and third party service provider(s). The market for grid services should be competitive; utility ownership of DER only under specific exceptions. While some demonstrations may be bilateral, utilities and service provider should test and propose rules that will help create subsequently competitive markets. Inform pricing and rate design modifications. Deploy advanced distribution system to enable Distributed System Platform (DSP). Explore opportunities to work with various residential and commercial (C&I) customers. REV CONNECT

9 REV Demo Project development REV Demo Projects are intended as utility initiatives and therefore the utility is free to select the types of projects it wants to pursue. Commission expectation of ongoing development of REV Demo Projects after the initial filing date of July 1, 2015, as the implementation of REV continues. NYSDPS process includes Approval Letter, Assessment Report, and Implementation Plan. Each utility has a dedicated REV Demo Project team to develop and implement projects. Regular meetings with NYSDPS Staff to review progress and challenges and to discuss new project ideas that are in the pipeline. Quarterly status reports filed with the Commission to track progress and direction. REV CONNECT

10 Categories of current REV Demo Projects (Projects in italics are in the development pipeline) Customer Engagement Modifying Grid Operations Community / LMI Engagement Battery Storage CenHub Marketplace CONnectED Homes Platform O&R Residential Customer Marketplace RG&E Energy Marketplace Con Ed Building Efficiency Marketplace Smart Home Rates (NYSEG/RGE/CENHUD) Clean Virtual Power Plant (on hold) Buffalo Niagara Medical Campus Distributed System Platform Engagement Resiliency Demonstration in Potsdam Flexible Interconnect Capacity Solution NGRID DG Interconnection Fruit Belt Neighborhood Solar Demand Reduction Demonstration in Clifton Park Community Energy Coordination Con Ed LMI NGRID Smart Cities Schenectady Con Ed Commercial Battery Storage Con Ed Storage on Demand O&R Storage / PV RGE FOM Storage RGE EV Charging NYSEG FOM Storage NYSEG BTM Storage Smart Home Rates (CONED/ORU) ORU Hosting Capacity Con Ed EV Charging REV CONNECT

11 Have an idea for a REV Demo Project? New York is seeking REV Demo Projects on an ongoing basis. If you have a product, service, or business model that can create and share added value among customers, third parties, and utilities, submit an idea to REV Connect. Submissions will be assessed and shared with the six investor-owned utilities and the New York State energy agencies' team supporting the exploration of REV Demo Projects. Expert guidance, feedback and facilitation will be offered; ultimately, matching ideas with customers, communities, and utilities. Value to Market Partner Value to Customer Value to Utility REV CONNECT

12 REV REV CONNECT CONNECT NYS Utilities Share Lessons from REV Demos and 2018 Priorities

13 Electric Customers 256,000 Residential 302,000 Total Natural Gas Customers 68,500 Residential 80,000 Total 1,088 MW 2016 Peak Demand Flat Peak Demand Forecast Central AC Penetration % of Residential Customers with Central Air Conditioning Heating Saturation % of Residential Customers Heating with Natural Gas or Electricity Carbon Impact % of Carbon Emissions Associated with Electricity & Natural Gas Usage

14 Point of Sale

15 Outcomes: CentralHudson.com Traffic Trends from 2015 to % of Our Residential Customers Have a CenHub Account 7% Home Profile Completion Rate 20% Open Rate 2.3% Ecomm Conversion Rate Users Pageviews Session Duration Bounce Rate 98% 192% 16% 3.6%

16 Areas of Interest for Future Demos Deliver Information in New and Novel Ways Beneficial Electrification EV Adoption Geothermal Increase Options Through Market Engagement ESCO s Solar Providers/CDG

17 Lessons from REV Demos in New York s Energy System Con Edison January 17, 2018

18 AGENDA REV Demonstration Project Portfolio Update Connected Homes Building Efficiency Marketplace Smart Home Gas Peak Demand New New Energy Solutions for Low-Income Customers Battery Storage Configurations Electrification of Transportation

19 CECONY DEMONSTRATION PROJECTS Connected Homes Project Description Customers learn about DER offers through multiple channels Revenue from Advertising and sales to Con Edison Home Energy Reports Online marketplace Marketing Campaigns Pathways for customers to purchase DER solutions Revenue from DER sales/leads to Con Edison DER products on Con Edison Marketplace (e.g. appliances & electronics) Targeted offers for high value DERs (e.g. home services and solar)

20 CECONY DEMONSTRATION PROJECTS Building Efficiency Marketplace Project Description

21 CECONY DEMONSTRATION PROJECTS Connected Homes and Building Efficiency Marketplace Lessons Learned Connected Homes Targeted Offerings (HER) Message is key: trending, comfort, smart double click-through rates, as opposed to bill savings, efficiency, and control Customers receiving print + digital far more likely to become a lead than print only More single-family homeowners and high income customers engage Marketplace 65% traffic through mobile devices Broad age group highest among Busiest shopping hrs 7 10 am More male than female shoppers Facebook and Display Ads drive awareness. , paid search and ConEd.com drive conversion rates/sales Building Efficiency Marketplace Best method to target commercial customers has been High-Touch outreach Virtual Energy Assessments are accurate but can be refined to be even more effective High Touch Outreach has provided new customer insights Refining technology offerings

22 CECONY AND O&R DEMONSTRATION PROJECT Smart Home Rate Project Description (includes O&R) Rate Design Current bundled rates, assessed mainly on an undifferentiated, volumetric basis, limit the potential of market based solutions to achieve greater system efficiency The Market Opportunity Technology The platform needed for communicating complex, dynamic price signals and enabling seamless, price responsive automation of loads does not yet exist Market Utilities and technology providers lack the evidence to fully characterize the value proposition of potential solutions Project: Bring smart pricing & smart home technology together in pilot setting Introduce participating customers to automated energy management technologies that will interact with sophisticated price signals from the utility and enhance the efficiency of their home energy footprint Test new pricing structures reflecting cost drivers and temporal and locational granularity for various unbundled system cost components Collect empirical data on customers responses, willingness to use technologies, and level of satisfaction with their experience

23 CECONY DEMONSTRATION PROJECTS Gas Peak Demand Management Status RFI Q Business models solutions with commercially proven technologies E.g. Air and ground source HP REV Connect team can provide feedback in advance of RFI Non-Pipes Solutions RFP out DR programs under development Existing EE programs will be expanded

24 CECONY DEMONSTRATION PROJECTS Solutions for Low & Moderate Income Customers Project Description

25 CECONY DEMONSTRATION PROJECTS Solutions for Low & Moderate Income Customers Status and Lessons Learned RFI Results Cross functional internal stakeholders and external consultants evaluated and selected project finalists Answered 115 questions from 13 distinct organizations Received 33 proposals 96 organizations participated in first round of the RFI process Almost every proposal submitted was a hybrid The number of proposals received, by primary focus area: Energy Efficiency 12 Financing and Billing Innovations 4 Distributed Energy Resources (DER) 10 Education and Outreach 6 3 Finalists Customer Centered EE through high-touch messaging Aggregated Portfolio Savings Third party financing paid through pay for success Shared solar subscriptions at NYCHA

26 CECONY DEMONSTRATION PROJECTS Commercial Storage Contracting Stage

27 CECONY DEMONSTRATION PROJECTS Storage On Demand Contracting Stage

28 CECONY DEMONSTRATION PROJECTS Clean Virtual Power Plant Project Description

29 CECONY DEMONSTRATION PROJECTS Clean Virtual Power Plant Status and Lessons Learned Project temporarily suspended Q Permitting of residential battery storage by FDNY and NYC Department of Buildings proved more difficult than anticipated Contract with market partner (Sun Power) terminated Con Edison continues to work with both FDNY and DOB to create a clear path to residential battery system permitting Con Edison remains committed to the project and is evaluating opportunities to deliver the program under new agreements

30 CECONY DEMONSTRATION PROJECTS Electrification of Transportation Project Description Encouraging charging that increases electric passenger miles traveled and puts downward pressure on rates Focus Areas Network planning & design Curbside charging for 40% of NYers who park on the street Quick charger hubs E-bus charging for the MTA Smart home charging Electric school buses that would function as summertime grid batteries Objectives Increase EV adoption ConEd can take actions that encourage its customers to use electric vehicles Catalyze Private investment The company seeks private partners that will co-invest in EV projects Build internal capacity to cite charging infrastructure at the lowest possible system cost Identify a wide range of ideas unique transportation profile and nascent market mean utility actions could be wide ranging. The company wants ideas that span charging infrastructure, fleet investment, and marketing.

31 CECONY DEMONSTRATION PROJECTS Electrification of Transportation Status and Lessons Learned Interviewed two dozen stakeholders: auto makers, charging providers, startups, environmental groups, drivers Created a total cost of ownership analysis of NYC EVs based on vehicle type and usage Persuaded City of New York to consider curbside charging, a major policy milestone Released Request for Information (RFI) in April. Cross promoted RFI with City of New York and Sierra Club during Earth Week. Leveraged media outlets GreenBiz, Politico, and ChargedEVs to generate industry interest RFI response finalists currently being interviewed

32 HERE WITH YOU. HERE FOR YOU. Fouad Dagher Director of Solution Development, New Energy Solutions, National Grid REV Demonstration Projects Lessons Learned and Future Outlook

33 Agenda Existing REV Demonstrations Future Priorities Partnership Opportunities

34 Existing REV Demos: Electric & Gas Systems Electric: Distributed System Platform (DSP) Gas: Geothermal Heat Pump Clifton Park Smart Homes Potsdam Community Resilience Microgrid Fruit Belt Community Solar Micro Combined Heat & Power Commercial Gas Demand Response Flood Zone Protection Package

35 Demo Case Study: Fruit Belt Community Solar

36 Future Priorities: Programs & Customer Segments Electrification Innovative Energy Efficiency Low-Moderate Income Customers Small-Medium Business Customers

37 Future Priorities: Programmatic Electric Vehicles Innovative Energy Efficiency

38 Future Priorities: Customer Opportunities & Grid Efficiency In Particular: Low-Moderate Income Customers & Small-Medium Business Customers

39 Avangrid Networks January 17, 2018 Lessons from REV Demos in New York s Energy System

40 Lessons from REV Demos in New York s Energy System REV Demo Update: - Flexible Interconnect Capacity Solution (FICS) - Lessons Learned REV Innovation: - Energy Smart Community Approach Foundational Platform Opportunities of Focus REV Connect Demo and Innovation Update

41 Flexible Interconnect Capacity Solution (FICS) Overview Tests a new model for interconnecting DERs using Active Network Management rather than firm capacity Allows the utility to manage DERs within grid constraints using real-time sensing and controls, avoiding otherwise required more expensive interconnection upgrades Hypothesis By providing DER developers the option of avoiding significant upfront interconnection costs by paying a lower fee and being subject to criteria based curtailments during constrained periods (thermal and/or voltage constraints) of the distribution system will increase the deployment rate and density of DERs REV Connect Demo and Innovation Update

42 FlCS Progress to Date Initial FICS scope targeted two proposed DERs in NYSEG service territory 1. 2 MW solar photovoltaic: Project is on hold pending environmental assessment, anticipate operational with FICS in Q kw farm waste digester: NYSEG offered multiple FICS options to address interconnection upgrades. Dropped from the interconnection queue in Q4 2017; may re-enter Screening for applying FICS to additional projects in the interconnection queue continues Developing integrated interconnection proof of concept between Smarter Grid Solutions, Clean Power Research, and CYME to integrate interconnection planning and analysis with FICS as a business-as-usual process REV Connect Demo and Innovation Update

43 FlCS Observations and Lessons Learned to date Interconnection requests being cancelled requires an updated analysis of any requests falling later in the queue. Some developers preferred to wait and see whether projects ahead of them in the queue actually got built. Some interconnection requests were cancelled due to the inability to acquire land rights. Some projects were delayed due to the developer's permitting issues. Other projects were approved and being implemented with traditional grid reinforcements. Integrating energy storage with active network management of DER looks promising to reduce curtailment and to increase system efficiency. REV Connect Demo and Innovation Update

44 Energy Smart Community Test Bed for Innovation REV Connect Demo and Innovation Update

45 ESC Foundational Platform Deployed 2017 Integrated Systems Planning: DER Hosting Capacity Portal Initial DER & Load Forecasting Grid Operations (AMI and Automation): 97% of single phase and gas AMI meters installed (~19,000 meters) Completed Automation of Substations and Line Devices Advanced Distribution Management System (ADMS) functional in 2018 Customer & Market: NYSEG Smart Solutions online store launched Energy Manager (AMI Data) January 2018 Pilot Time of Use Rate proposal submitted and pending approval Completion of Customer Segmentation Model & Engagement Strategy REV Connect Demo and Innovation Update

46 ESC Innovation Opportunities of Focus in 2018 Energy Storage Smart Home Rate demo focused on EV charging in collaboration with Cornell Multi-Value DR and Aggregation We welcome ideas that create value for our customers and network REV Connect Demo and Innovation Update

47 REV REV CONNECT CONNECT Call to Action

48 What can REV Connect do for market players? For market players, REV Connect offers efficient access to opportunities as well as coaching and facilitation to drive to partnerships with investor-owned utilities in New York State. Browse the Utility Marketplace in One Place Research REV-related opportunities for all New York State investor-owned utilities through a single portal. Access Deep REV Expertise Become more informed about REV and see how your solution best fits REV goals. Receive Coaching for Success to Refine REV Value Proposition Refine your solution s REV value proposition to make a stronger case to prospective customers and partners. Put Your Best Foot Forward and Present Utilities with Vetted Concepts Present fully-vetted concepts that have been evaluated against transparent criteria and refined with expert input. Take Advantage of a New Utility Outreach Channel Showcase your solutions to a wider utility audience. Co-Create New Business Models REV CONNECT

49 Get started today! Take action and submit your idea. What happens next? If your submission meets the minimum requirements, you will be invited to have a qualification consultation with a member of the REV Connect team. You will receive initial feedback and we will summarize your idea to the New York State investor-owned utilities and New York State energy-related agencies and authorities* Can I make more than one submission? Yes! There is no limit on the number of submissions a single company or individual can make. Each idea or business model concept should be submitted separately. Is it possible to work with REV Connect to modify an application after its submission? Yes, our REV Connect team will work with you to refine your idea after it has been submitted. What happens if I don t meet criteria for facilitation or no utility is interested? For any idea submitted to REV Connect, regardless of how far it proceeds in our process, we will provide feedback on how the idea can be improved Meet the people on the REV Connect facilitation team Visit the REV Connect portal to review materials Subscribe for updates from REV Connect Contact us with any questions and read up on our FAQs REV CONNECT This includes the Public Service Commission/Department of Public Service, NYSERDA, the Office of the Governor, the New York Power Authority, Long Island Power Authority (LIPA), and PSEG Long Island as a contractor to LIPA.

50 REV REV CONNECT CONNECT Q&A

51 REV CONNECT Thank you!

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