Fares. Tickets and prices at a glance

Transcription

1 Fares Fares Tickets and prices at a glance 2016

2 2 Table of Contents All tickets, all fares Online ticket information The timetable app Tickets for frequent travellers Ticket2000 Ticket1000 Become a fan of busses and trains For the over-60s BärenTicket Tickets for students and trainees SchokoTicket YoungTicketPLUS / YoungTicket Price levels The network area The mobility guarantee 16 It couldn t be easier The ombiticket (combined ticket) - metropolradruhr (bike-sharing system) Tickets for occasional travellers Tickets for all of North Rhine-Westphalia (NRW) Upgrade tickets ZusatzTicket (additional ticket) 1st Class IC / EC Your contact at VRR Where do you get your tickets? 26 A Subscription That Pays Off 27 Bicycle transport 27 Ticket checks and eticket 27

3 3 All tickets, all fares The Rhein-Ruhr transport association offers you a regionwide tariff and coordinates public transport for your daily travel needs. Online ticket information Do you often use the bus and train and have to search for the right ticket for your journey? How much does a Ticket2000 cost? And a BärenTicket? Our online ticket information system answers these questions under Tickets at Enter your starting point and destination to see the recommended tickets. The timetable app Do you use an iphone or an Android smartphone? Then you can download the free VRR app onto your phone for timetable information. In addition to life updates, you ll also receive disruption and service information. The VRR app works as soon as you download it free of charge. The VRR app recognises your current location via your GPS tracking in your smartphone and shows you nearby stops and the lines that operate there. The app memorises your previous entries and offers useful local navigation advice thanks to stored mapping data. Once you have decided on your journey, you can buy your ticket directly on the VRR app. From the timetable, you can go straight to your chosen transport company s ticketing shop. NEU!

4 4 The Ticket2000 The Ticket2000 is available as a monthly ticket or as a subscription. Who can have it everyone Who is allowed to travel Either the ticket holder (personal ticket, with a photo ID) or someone else (with a transferable ticket What, where, and when As many trips as you like in the selected validity area round-the-clock Bicycle transport All-day carry-on of a bicycle for the ticket holder in the applicable validity area (see advice on luggage on page 27) NEW Monday to Friday after 7 p.m., all day at the weekends, on public holidays as well as on 24 December and 31 December: Bonus Valid network-wide Take along one adult and up to 3 children under the age of 15 in the respective validity area at no extra charge Mobility guarantee All day up to Special feature Ticket o clock ticket for late starters: valid Monday to Friday from 9 a.m.; all other Ticket2000 features apply. Upgrading with the ZusatzTicket Monday to Friday before 7pm: Extended validity area to the whole transport network area or One ZusatzTicket Bicycle transport for people travelling on the (additional ticket) same ticket per person, or journey and Use of 1st Class additional use Before 7pm on weekdays, the ticket holder must have a second ZusatzTicket (additional ticket) for their bicycle in the expanded ticket scope.

5 5 Fares Ticket2000 (All prices are in Euro) Monthly Monthly Ticket AboTicket (subscription ticket) Subscription saving per month* Subscription saving per year A1 75,20 66,11 9,09 109,08 A2 78,80 69,28 9,52 114,24 A3 80,25 70,55 9,70 116,40 B 114,40 100,58 13,82 165,84 C 147,40 129,59 17,81 213,72 D 189,20 166,34 22,86 274,32 Price levels * Average value based upon the price of a yearly Ticket2000 subscription. Fares Ticket Uhr (All prices are in Euro) Monthly Monthly Ticket AboTicket (subscription ticket) Subscription saving per month* Subscription saving per year A1 55,85 49,10 6,75 81,00 A2 58,25 51,21 7,04 84,48 A3 59,25 52,09 7,16 85,92 B 86,45 76,00 10,45 125,40 C 110,15 96,84 13,31 159,72 D 142,40 125,19 17,21 206,52 Price levels * Average value based upon the price of a yearly Ticket Uhr subscription.

6 6 The Ticket1000 The Ticket1000 is available as a monthly ticket or as a subscription. Who can have it everyone Who is allowed to travel The ticket holder (personal ticket, with a photo ID) What, where, and when As many trips as you like in the selected validity area round-the-clock Bonus Monday to Friday after 7 p.m., all day at the weekends, on public holidays as well as on 24 December and 31 December: Bring up to three children under 15 in the applicable area Mobility guarantee Compensation for delays Up to between 5am and 8pm Up to between 8pm and 5am Special feature Ticket o clock ticket for late starters: valid Monday to Friday from 9 a.m.; all other Ticket1000 features apply. Upgrading with the ZusatzTicket Extended validity area to the whole transport network area One ZusatzTicket or icycle transport (additional ticket) B per person, journey and or Use of 1st Class additional use

7 7 Fares Ticket1000 (All prices are in Euro) Monthly Monthly Ticket AboTicket (subscription ticket) Subscription saving per month* Subscription saving per year A1 66,90 58,82 8,08 96,96 A2 70,40 61,89 8,51 102,12 A3 72,00 63,30 8,70 104,40 B 105,10 92,40 12,70 152,40 C 138,95 122,16 16,79 201,48 D 176,70 155,35 21,35 256,20 Price Levels * Average value based upon the price of a yearly Ticket1000 subscription. Fares Ticket Uhr (All prices are in Euro) Monthly Monthly Ticket AboTicket (subscription ticket) Subscription saving per month* Subscription saving per year A1 49,45 43,47 5,98 71,76 A2 51,95 45,67 6,28 75,36 A3 52,95 46,55 6,40 76,80 B 77,50 68,14 9,36 112,32 C 102,00 89,68 12,32 147,84 D 131,40 115,52 15,88 190,56 Price Levels * Average value based upon the price of a yearly Ticket Uhr subscription.

8 8 Become a fan of busses and trains You can t lose with an Abo Ticket, both in terms of prices and services. The SchokoTicket, YoungTicketPLUS and BärenTicket are also available via subscription. The Ticket2000 and Ticket1000 and their 9Uhr versions are available as a subscription and a monthly ticket. The YoungTicket is the monthly ticket for trainees and apprentices. The subscription is worth it! In comparison to monthly tickets (Ticket1000, Ticket2000, YoungTicket) you pay the favourable price of a yearly subscription, and you can also enjoy further benefits: cheaper price in comparison to a monthly ticket A - such as the Ticket2000 price level B a saving of with a subscription No more forgetting to buy a monthly pass or going to the customer centre, thanks to etickets (Smart cards) Ability to change price levels Simple, quick replacement of a lost card for a handling fee Bi-annual attractive offers and discounts With AboLust, the voucher booklet exclusively for subscribers Tip: Y ou only have to order a subscription once. After that, it will be renewed automatically and the money will be debited from your account each month. Should you no longer require your subscription, and cancel it before the end of the first subscription year, you will receive a subsequent bill for the balance for a monthly ticket for the remaining time from the start of the subscription. So you will never pay more than the price of a monthly ticket!

9 9 The BärenTicket The BärenTicket is only available by subscription. Who can have it Over-60s Who is allowed to travel The ticket holder (personal ticket, with a photo ID) What, where, and when As many trips as you like network wide round-the-clock Bicycle transport The ticket holder can take a bicycle on-board all day within the permitted validity area (see advice on luggage on page 27) Monday to Friday after 7 p.m., all day at the weekends, on public holidays as well as on 24 December and 31 December: Bonus Take along one adult and up to 3 children under the age of 15 at no extra charge Mobility guarantee All day up to Special feature 1st class use included - this also applies to people travelling on the same ticket Upgrading with the ZusatzTicket One ZusatzTicket (additional ticket) per person and journey icycle transport for people travelling on the B same ticket Fare BärenTicket (Price stated in Euro) Price Level NEW D Subscription Monthly Daily * 81,15 2,67 * Average value based upon the price of a yearly BärenTicket subscription.

10 10 The SchokoTicket The SchokoTicket is only available by subscription. Who can have it All pupils under the age of 25 Who is allowed to travel The ticket holder (personal ticket, with a photo ID) What, where, and when As many trips as you like network wide round-the-clock Mobility guarantee Compensation for delays Up to between 5am and 8pm Up to between 8pm and 5am Upgrading with the ZusatzTicket One ZusatzTicket (additional ticket) per journey Bicycle transport (see advice on page 27) Fare SchokoTicket (Price stated in Euro) Price Level NEW D Subscription Monthly Daily * 34,65 1,14 * Average value based upon the price of a yearly SchokoTicket subscription. Important: If you are older than 15, we need to see a certificate of school attendance annually.

11 11 That s how you get your SchokoTicket Have we aroused your curiosity? Then simply fill out a sub scription form and hand it in at your closest customer centre. Please don t forget your official school stamp! And that s it! Your SchokoTicket will then be sent to you by post. The Schokoticket is for all students under the age of 25, from primary school to secondary school level two. The following criteria are applicable: 97 Para. 1 of the NRW Education Act in conjunction with 22 NRW Education Act Para. 4, Para. 5 und Para. 7. As far as the conditions of 97 Para. 1 are met, it also applies to students at training institutions according to 22 Para. 8 and 118 Para. 3. SchöneFerienTicket NRW ( happy holidays ticket ) Extend your holiday travel to all of NRW! The SchöneFerienTicket NRW is for anyone younger than 21 years old. During the Easter, Summer, Autumn and Winter holidays, it is valid for all busses and trains, as well as all local trains in all of Nordrhein-Westfalen. Notes on validity: If the holidays start on a Monday, the SchöneFerienTicket NRW is valid from the previous Saturday. If the holidays end on a Friday or Saturday, the SchöneFerienTicket NRW is valid until 3am on the day after the Sunday or day before school restarts. SchöneFerienTicket NRW (All prices are in Euro) Christmas holidays 2015/ ,50 Easter/Autumn holidays ,00 Summer holidays ,00 Christmas holidays 2016/ ,00

12 12 The YoungTicketPLUS The YoungTicketPLUS is only available by subscription. Who can have it Apprentices, trainees and students at academies and institutions of higher education (unless a semester ticket is used) Who is allowed to travel The ticket holder (personal ticket, with a photo ID) What, where, and when As many trips as you like in the selected validity area round-the-clock Bicycle transport The ticket holder can take a bicycle on-board all day within the permitted validity area (see advice on luggage on page 27) Bonus Monday to Friday after 7 p.m., all day at the weekends, on public holidays as well as on 24 December and 31 December: Valid network-wide Take along one additional person in the respective validity area Mobility guarantee Compensation for delays Up to between 5am and 8pm Up to between 8pm and 5am Special features For those who do not need a yearly subscription, there is a monthly YoungTicket. Neither bonus services nor bicycle transport are included in the YoungTicket. Upgrading with the ZusatzTicket Monday to Friday before 7pm. Extended validity area to the whole transport network area One ZusatzTicket or (additional ticket) Bicycle transport for people travelling on the per person, same ticket journey and additional use Before 7pm on weekdays, the ticket holder must have a second ZusatzTicket (additional ticket) for their bicycle in the expanded ticket validity area.

13 13 YoungTicketPLUS and YoungTicket fares (All prices are in Euro) Monthly Monthly Ticket AboTicket (subscription ticket) Subscription saving per month* Subscription saving per year A1 52,40 46,70 5,70 68,40 A2 53,60 47,79 5,81 69,72 A3 54,75 48,75 6,00 72,00 B 80,50 69,72 10,78 129,36 C 104,00 88,64 15,36 184,32 D 118,80 101,23 17,57 210,84 Price Levels * Average value based upon the price of a yearly YoungTicketPLUS subscription. VRR price levels Price level A generally applies for journeys within a town/city: A1 in smaller towns and districts A2 in eleven big towns and cities with good public transport systems A3 in five bigger cities with particularly efficient and high-quality public transport service In price level B, you can generally reach your neighbouring town/city or often even further. Price level C covers middle-distance journeys: valid in two neighbouring so-called Zentraltarifgebieten (central tariff areas) (equivalent to one city or several smaller towns and districts) and generally in all bordering tariff areas and sometimes even further. Tickets in price level D are valid in the entire VRR area.

14 14 The network area 59 Millingen a. d. Rijn 07 s-heerenberg 60 Nijmegen 71 Emmerich 81 ranenburg 82 Bedburg-Hau 9292ov (The Netherlands) 78 alkar 88 Hamminkeln 83 Xanten 84 Sonsbeck 03 Wesel 04 Geldern/ Issum 10 Straelen 69 Venlo 20 Nettetal/ Brüggen 30 Schwalmtal/ Niederkrüchten 70 Wegberg 02 amplintfort 12 Rheinberg 11 NeukirchenVluyn/ 22 Rheurdt Moers 01 erken/ Wachtendonk 21 empen/ Grefrath/ Tönisvorst 31 Viersen Sche H 13 Dinslaken /Voerde 16 Alpen 85 evelaer More information at Rhede 79 Rees 77 Uedem 86 Goch/ Weeze 7670 Bocholt 7440 Isselburg 80 leve 23 Duisburg Nord 33 Duisburg Mitte/Süd 32 refeld 41 Willich 50 Mönchengladbach 42 Meerbusch 51 orschenbroich 72 Jüchen 61 Grevenbroich 43 Düssel Mitte/ 52 Neuss/ aarst D 62 Dormag 63 Rommerskirchen Aachener Verkehrsverbund (AVV) More information at VRR tariffs only apply to particular lines and only in transit. VRR tariffs only apply in transit for all lines. ombitickets are not valid.

15 15 Verkehrsgemeinschaft Münsterland (VGM) More information at Borken 7590 Heiden 7580 Reken 7690 Raesfeld 05 Dorsten 14 ermbeck/ Hünxe 17 Recklinghausen/ Herten 24 Oberhausen 27 Herne 35 Essen Mitte/Nord 34 Mülheim/ Ruhr 45 Essen Süd 55 Velbert 44 Ratingen/ Heiligenhaus 54 Mettmann/ Wülfrath Erkrath/ Düsseldorf Haan/ Hilden Süd gen 26 Gelsenkirchen 29 Waltrop 2190 Lünen 28 CastropRauxel 37 Dortmund Mitte/West 2400 Bergkamen 2390 amen 38 Dortmund Ost 36 Bochum 46 Hattingen/ Sprockhövel Wuppertal Wuppertal Ost West 74 Solingen 2150 Schwerte 47 Witten/ Wetter/ Herdecke 58 Hagen 67 Schwelm/ Ennepetal/ Gevelsberg/ Breckerfeld 75 Remscheid 73 Langenfeld/ Monheim Verkehrsverbund Rhein-Sieg (VRS) More information at VRR tariffs only apply in transit for all lines. Price level D VRR-Tarif g Linien un More information at Olfen 18 Oer-Erkenschwick/Datteln 15 Marl 25 Bottrop/ Gladbeck 3 ldorf /Nord Verkehrsgemeinschaft Ruhr-Lippe (VRL) 06 Haltern 2490 Unna VRR-Tarif Linien nu ombitic VRR-Tarif Linien nu 2480 Holzwickede Preisstufe

16 16 The mobility guarantee The mobility guarantee applies to all VRR network tariff tickets and NRW tariffs. Ticket2000 and BärenTicket customers receive up to compensation for IC/EC or ICE (Intercity, Eurocity and Intercity Express trains) tickets or taxi costs in the case of delays. This applies 24 hours a day. Anyone using another ticket receives up to between 5am and 8pm and between 8pm and 5am. The mobility guarantee applies if the means of transport selected by you leaves the stop more than 20 minutes later than stated in the timetable, and there is no other obvious bus or rail alternative to your destination. The transport company requires an application for a refund from you within 14 days of the date on which your means of trans port was delayed. The application can be obtained from the customer service centre or at The refund does not apply to delays resulting from strikes, bad weather, forces of nature and bomb threats. Tip: Other people included on your ticket are also entitled to the mobility guarantee.

17 17 It couldn t be easier The ombiticket (combined ticket) If you want to visit exhibitions, concerts, sporting events, amusement parks or similar events, which are associated with a ombi-ticket cooperation agreement, your admission ticket is also your bus and train ticket. So you can really safe money. You can pick up the ombiticket from the relevant event organiser or ticket seller, or from any retail outlets with the ombiticket logo. metropolradruhr (bike-sharing system) Germany s largest public bicycle rental system offers the opportunity to cover the route from your stop to the office or a cultural event by bike in ten towns in the Ruhr metropolitan area, as the ideal accompaniment to the bus and the train. For more information, visit: or call the hotline on 030/

18 18 Tickets for occasional travellers EinzelTicket (Single ticket) Valid in the respective validity area until your desired stop Includes any changes (not for return trips) Also available for short distances 4erTicket (4 trip ticket) Up to 14% cheaper than the EinzelTicket Valid for four single journeys with any changes within the respective validity area not valid for round or return trips Maximum validity period Price Levels Validity period Shorttrip A B C D Up to 30 minutes after validation Up to 90 minutes after validation Up to 2 hours after validation Up to 3 hours after validation Up to 5 hours after validation TagesTicket (day ticket) With the new TagesTicket, single passengers or groups of up to five people can travel on the bus and train for the entire day, and up until 3am the following day. Price Levels Shorttrip A B C D TagesTicket 1 person - 6,70 13,60 23,10 27,70 TagesTicket 2 persons - 9,90 17,30 27,30 32,60 TagesTicket 3 persons - 13,10 21,00 31,50 37,50 TagesTicket 4 persons - 16,30 24,70 35,70 42,40 TagesTicket 5 persons - 19,50 28,40 39,90 47,30 (All prices are in Euro)

19 19 Benefits: Stamp once, travel for the whole day Come and go as often as you please: freely and flexibly in the specified validity area It s worth the money from the third journey (in price level D from the second journey) Tickets for occasional travellers Price Levels Ticket Shorttrip A B C D EinzelTicket (Single ticket) Adult 1,60 2,60 5,70 11,80 14,60 41,60 50,90 EinzelTicket(Single ticket) Child 4erTicket (4 trip ticket) Adult 1,60 5,90 9,80 20,40 4erTicket (4 trip ticket) Child 5,90 TagesTicket (day ticket) (Price for one person)* - 6,70 13,60 23,10 27,70 Price for each additional person - 3,20 3,70 4,20 4,90 Only available as an online or mobile ticket Ticket A1 A2 A3 B C D 10erTicket (10 trip ticket) 22,00 22,00 22,00 44,00 88,00 100,00 7-TageTicket (7-day ticket) 21,60 26,20 26,80 39,55 51,90 66,00 (All prices are in Euro) * The TagesTicket (day ticket) is valid for up to five people including the ticket holder. Tip: F or this tariff, children are all people under the age of 15. The indertarif (children s tariff) on the price list applies to children aged six to 14. Children under the age of six travel free of charge. Children under the age of six may not be permitted to travel if they are not accompanied by someone who is six years old or older. This does not apply to children who are on their way to school. Children under the age of four must always be accompanied.

20 20 Tickets for all of North Rhine-Westphalia (NRW) SchönerTagTicket NRW ( great day ticket ) for 5 people For up to five people of any age, or parents/grandparents with any number of their children/grandchildren under the age of 15 alid from Monday to Friday between 9am and 3am the V following day, as well as all day on Saturdays, Sundays, and legal holidays. alid for 2nd class travel on local trains as well as for all V busses and trains in NRW SchönerTagTicket NRW Single Valid for one passenger throughout NRW alid from Monday to Friday between 9am and 3am the V following day, as well as all day on Saturdays, Sundays and legal holidays alid for 2nd class travel on local trains as well as for all V buses and trains in NRW SchöneFahrtTicket NRW ( great journey ticket) Valid for one passenger within NRW Valid for two hours after validation alid for 2nd class travel on local trains as well as for all V buses and trains in NRW Children aged six to under 15 travel for half price FahrradTagesTicket NRW (Bicycle day ticket) The FahrradTagesTicket NRW costs 4,70 per day and per bicycle in conjunction with SchönerTagTickets and all other NRW tariff tickets. It can also be combined with VRR Bartickets and Zeittickets (timed tickets.)

21 21 Schönes-Wochenende-Ticket ( happy weekend ticket) Valid for all regional trains throughout the entire country and all buses and trams in the entire VRR area alid on Saturdays or Sundays from midnight to 3am the V following day for up to five people or one person with any number of their own children/grandchildren under the age of 15 and one other person Valid for 2nd class travel, only available from DB (Deutsche Bahn) Please note: SchönerTagTicket NRW and SchöneFahrtTicket NRW are available from all DB sales points, ticket machines and local transport company customer centres across NRW, as well as from drivers. Tickets for all of NRW ** SchönerTagTicket NRW for 5 people 43,00* SchönerTagTicket NRW Single ticket 29,50* SchöneFahrtTicket NRW (Adult) 19,00 SchöneFahrtTicket NRW (Child) 9,50 Schönes-Wochenende-Ticket (Price per person) 40,00* Price for additional accompanying passengers 4,00 FahrradTagesTicket NRW 4,70 (All prices are in Euro) * An additional fee of 2 applies when buying a single ticket from a DB sales point. ** Expected to be valid up to and including 31/12/2016 Tip: For further information about these tickets, visit:

22 22 ZusatzTicket (additional ticket) For some routes and services in the VRR network, you need a ZusatzTicket, which is only ever used in conjunction with another valid VRR ticket. When the validity area of a timed ticket is extended, with the exception of 7-day tickets, the validity period conforms to that of the extended route (see EinzelTicket.) Generally applicable rules: You need one ZusatzTicket per person, journey, and use. Round trips are not permitted. ZusatzTicket (All prices are in Euro) Ticket ZusatzTicket 3,30 (additional ticket) 4er ZusatzTicket 11,90 (4 trips additional ticket) Buy from Discount Tip Drivers, customer centres, distribution points, mobile tickets, online and at ticket machines Extending the validity area for single journeys on season tickets, with the exception of 7-day tickets, is valid in the entire transport network area (per person and per journey) or Extending season tickets, with the exception of 7-day tickets, for single journeys in the lower Rhein tariff area (trainee monthly tickets, trainee subscriptions) Upgrading with or the ZusatzTicket For people travelling on the same ticket in extended validity areas or For bicycle transport, unless already included in the ticket use or Use of 1st class (the following are exempt from the use of 1st class: SchokoTicket, YoungTicket, YoungTicketPLUS, trainee monthly ticket, trainee subscription, semester ticket)

23 23 1st class tickets Do you want to travel more comfortably? Travel 1st class for an extra charge. Price Levels A/B C/D 1st class single journey (ZusatzTicket) 3,30 3,30 1st class monthly ticket 48,70 66,80 1st class monthly ticket subscription 42,82 58,73 (All prices are in Euro) Tip: buy your ticket without cash with an EC (EuroCheque) card. Many ticket desks and machines offer this facility. IC/EC monthly surcharges Do you want to use fast trains? Pick up the relevant surcharge at the DB service desks. IC/EC monthly surcharge 64,80* IC/EC monthly surcharge subscription 55,00* (all prices are in Euro per month) * Expected to be valid up to and including 31/12/2016.

24 6 24 Ihre VRR: YourAnsprechpartner point of contact im at VRR: ABELLIO Rail NRW GmbH Postfach Hagen ostenlose Hotline Bahnen der Stadt Monheim GmbH Daimlerstr. 10 a Monheim Tel / Bochum-Gelsenkirchener Straßenbahnen AG Universitätsstr Bochum Tel / BVR Busverkehr Rheinland GmbH C Martinusstr aarst Tel / C Friedrichstr Velbert Tel / RVN Regionalverkehr Niederrhein GmbH RC Franz-Etzel-Platz Wesel Tel / DB Regio AG, Region NRW Regionalleitung Willi-Becker-Allee Düsseldorf Tel / DSW21 (Dortmunder Stadtwerke AG) Deggingstr Dortmund Tel / Duisburger Verkehrsgesellschaft AG Bungertstr Duisburg Tel / Essener Verkehrs-AG Zweigertstr Essen Tel / Gemeindewerke Wachtendonk GmbH Weinstraße Wachtendonk Tel / Hagener Straßenbahn AG Am Pfannenofen Hagen Tel / EOLIS Deutschland GmbH & Co.G eurobahn Immermannstraße 65c Düsseldorf Tel / Stadtwerke evelaer roatenstraße evelaer Tel / LOO Busreisen GmbH Der vom Niederrhein Wilhelm-Sinsteden-Straße leve Tel / Mülheimer VerkehrsGesellschaft mbh Duisburger Str Mülheim an der Ruhr Tel / National Express Rail GmbH Maximinenstraße öln Tel kundendialograil@nationalexpress.de Niederrheinische Verkehrsbetriebe AG Rheinberger Straße 95a Moers Tel / NEW mobil und aktiv Mönchengladbach GmbH Rheinstr Mönchengladbach Tel /

25 7 25 NEW mobil und aktiv Viersen GmbH Rektoratstr Viersen Tel /371-0 NordWestBahn GmbH Alte Poststr Osnabrück Tel / Regiobahn Fahrbetriebsgesellschaft mbh An der Regiobahn Mettmann Tel / Rheinbahn AG Hansaallee Düsseldorf Tel / StadtBus Dormagen GmbH (SDG) Willy-Brandt-Platz Dormagen Tel / oder Tel / Stadtwerke Goch GmbH lever Str Goch Tel / Städtische Dienste Geldern Verkehrsbetrieb Issumer Tor Geldern Tel / Stadtwerke Neuss GmbH Moselstr Neuss Tel / STOAG Stadtwerke Oberhausen GmbH Max-Eyth-Str Oberhausen Tel / Stadtwerke Remscheid GmbH Neuenkamper Str Remscheid Tel / Stadtwerke Solingen GmbH Verkehrsbetrieb Weidenstr Solingen Tel / Straßenbahn Herne Castrop-Rauxel GmbH An der Linde Herne Tel / SW MOBIL GmbH St.-Töniser Str refeld Tel / Verkehrsgesellschaft der Stadt Velbert mbh Thomasstr Velbert Tel / Verkehrsgesellschaft Ennepe-Ruhr mbh Wuppermannshof Ennepetal Tel / Vestische Straßenbahnen GmbH Westerholter Str Herten Tel / Versorgungs- und Verkehrsbetrieb der Stadt Straelen Rathausstraße Straelen Tel / WSW mobil GmbH Bromberger Str Wuppertal Tel / Verkehrsverbund Rhein-Ruhr Augustastr Gelsenkirchen Tel /

26 26 Where do you get your tickets? At customer centres and transport company sales points, at private distribution points, from ticket machines, online, or via your mobile. You can pick up single tickets, day tickets and ZusatzTickets (additional ticket) from the driver. Please don t forget to validate your ticket before departure. You will find ticket validation machines on all buses and trams, on train platforms or station stairwells. Please note: I f you buy your ticket from the driver or from a machine, it may already have been validated. Travelling outside of the region You can validate previously purchased EinzelTickets, (Single tickets) 4er Tickets (4 trip ticket), day or group tickets from any price level for neighbouring regions in advance when you start your journey in your home network. Tip: For a journey to Cologne, a Ticket2000 cus- tomer in the A3 price level for tariff area 36 (Bochum) can travel as far as Langenfeld. From there, purchase a single ticket for the RheinSieg transport association (VRS) in price level 3. This ticket can already be validated in Bochum. Prerequisites for subscription You can see terms and conditions of the VRR and our transport conditions in the customer centre or online at

27 27 A Subscription That Pays Off The company rewards subscription customers for their loyalty to buses and trains with the AboLust vouchers. Twice a year, subscription customers receive the AboLust by post, which offers extras and discounts for various leisure activities. Just as there is a variety of different subscription tickets, the AboLust and its various offers is available for different age groups. Bicycle Transport Generally applicable rules: transport companies are happy to transport your bicycle but this idepends on the time of day, volume of traffic and available space, in the interest of all passengers. Please find out about your transport company s luggage regulations in advance. The eticket Subscription tickets are given out as etickets on smartcards in VRR. The ticket features are encrypted on the chip and can only be read by corresponding control equipment and their validity is automatically checked. These devices are integrated into the boarding control systems on buses and are also used by ticket inspectors. Authorised smartcards have the e-symbol on them. VDV Barcode Further, the control equipment checks the tickets via the VDV (German transport network) barcode. This is, for example, required on all self-printed online tickets. The same journey information is stored in this barcode as is stored in the smartcard chip. In this way, these tickets can be checked automatically upon boarding or by the ticket inspectors. When using an online ticket, it is necessary to identify yourself with a control measure such as an ID.

28 Date: January 2016 Information provided without guarantee Any questions? Our customer service representatives will be happy to help you: Customer service hotline / (0.20 /call when calling via German land line, mobil phone max /call) Online timetable information Mobile timetable information VRR app Now you can buy your tickets directly from the VRR app! Verkehrsverbund Rhein-Ruhr Augustastraße Gelsenkirchen Your Verkehrsverbund Rhein-Ruhr wishes you a pleasant journey!