RAK Ensto Chago Wall. Installation instruction Operation instruction ENG

Transcription

1 RAK Ensto Chago Wall ENG Installation instruction Operation instruction 1

2 Contents Ensto Chago Wall 3 Installation 3 Delivery contains 3 Safety Instructions 3 Before Installation 3 Ground Mounting on Concrete Foundation 4 Installation Steps 5 Commissioning 6 Commissioning Standalone Charging Point 6 Programming RFID Tags 6 Clearing the RFID Card Memory 6 Commissioning Online Charging Point 7 SMS Commands 9 Maximum Current Setting 9 User Instructions 9 User Interfaces 9 Charging with RFID 10 Start Charging with RFID 10 During Charging 10 Stop Charging with RFID 10 EVDSC Dimension Drawing 11 Supply Connection 11 Supply Connection and Charging Point Internal Circuit 12 Supply Connection and Charging Point Internal Circuit, kwh meter 14 Technical Data - Charging Station 16 Technical Data - Screen 17 Warranty 17 Installation / Commissioning Checklist 18 Introduction 18 Before Installation 18 Checking the Installation 18 Maintenance / Preventive Maintenance Instructions 20 Troubleshooting 21 2

3 Ensto Chago Wall Ensto Chago Wall is a combination of an electric vehicle charging station and a commercial advertising screen. Ensto Chago Wall includes one or two charging points at its sides. This guide describes the installation of the Ensto Chago Wall and the operation of the charging points. For more information about the advertising screen, please see the separate guide. Installation Delivery contains EVDSC advertising charging station Lifting lugs 2 pcs Cover plugs 2 pcs Installation and Operation instructions Safety Instructions Chago Wall must be installed by a qualified person. Read the instruction manual before installation and usage of the charging station. The instruction manual must be stored in a safe location and be available for future installation and service. Follow the guidelines in the instruction manual when installing and using the charging station. The installation must be done according to the local safety regulations, restrictions, dimensioning, codes and standards. The information provided in this manual in no way exempts the user of responsibility to follow all applicable safety regulations, restrictions, dimensioning, codes and standards. Before Installation Remove the package around the EVDSC. Remove the film protecting the metal parts only after the installation is finished. When selecting the installation location, take into consideration the minimum space needed for operating and maintenance: 1000 mm in front of the maintenance space 300 mm around the charging point Minimum free operating and maintenance space in front of the maintenance space side and around the charging point 3

4 Ground Mounting on Concrete Foundation Make sure that the materials used for the concrete foundation and the installation procedures follow local building regulations and safety standards. Reinforcement bar x Anchor bolts HPML16 (KS) Grouting 50mm after mounting PROJ. Mounting jig D - T10 - L K T10 T10 / T / Ground frost insulation when needed for example Finnfoam FL Reservation tube for electricity M Concrete: C30/37 (Fck= 21 N/mm2), XC2 Reinforcement: T= A500HW (fy=500 N/mm2) Concrete cover for reinforcement: 35mm Excavate 2m*1.5m area, depth 800mm. 2. Mount bottom filter floor (fabric glass N3). 3. Level area mm gravel. 4. Put cable pipes in place. 5. Make a mounting jig for the anchor bolts according to the EVDSC bottom plate dimensions. 6. Make a form and reinforcement. 7. Cast foundation. 8. Install the anchor bolts so that the nuts and washers are above the foundation. For more information see the anchor bolt instructions. 9. Let the concrete solidify for approximately three days. Make sure the surface stays solid and level during the process. 10. Remove the forms. 11. Fill up excavation area with compressed gravel. 4

5 Installation Steps 1. Remove the upper nuts and washers on the anchor bolts. 2. Adjust the remaining nuts and washers on the anchor bolts horizontally. 3. Pull the supply cable through the base plate hole approximately 1 m measured from the upper end of the foundation. 4. Remove the sheath of the supply cable at the length of max. 200 mm. 5. Remove the maintenance space hatch for electrical connections. 6. Lift the EVDSC on concrete foundation using the two lifting lugs (included in the delivery). 7. After lifting replace the lifting lugs with cover plugs (included in the delivery). 8. Bolt the EVDSC in place using the washers and nuts you removed from the anchor bolts. 9. Cut the supply cable leads in different lengths and strip them at the length of 25 mm. 10. Connect the supply cable leads to the power connectors. 11. Ensure that the PE is connected to the frame. 12. Close the maintenance space hatch. 13. Fill the empty space under the EVDSC with unshrinkable concrete. Leave an installation gap between the EVDSC and the ground surface to be able to open the maintenance spaces for the main board and charging points. M12 thread for lifting lug Antenna for charging point Antenna for advertising screen Antenna for charging point LCD advertising screen Status indicator LED EV charging outlet Advertising screen maintenance space RFID reader Charging point maintenance space Maintenance space for electrical connections 0 18 holes for mounting, 8pcs x70 for cabling 5

6 Commissioning Before commissioning the EVDSC must be installed according to the installation instruction. NOTE! When commissioning the EVDSC with two charging points do the same steps on each side. More details on installation and commissioning checklist on pages By default all EVDSC charging points are in Standalone mode. In this mode no SIM card is required. If the EVDSC charging points are going to be used in Online mode, first follow the steps in the chapter Commissioning Standalone Charging Point to make sure the basic functionality is working. Commissioning Standalone Charging Point 1. Open the charging point s maintenance hatch. 2. Switch F0, F1, F2 (if present) and QF1 ON. 3. Check that EVI100 s PWR LED turns to green and GSM LED starts blinking red once per second. EVI100 is searching for a GSM network. The charging point s indicator LED is blinking red. After a while the GSM LED turns off and charging point s indicator LED turns green. 4. The charging point is now ready for use with any RFID tag. Programming RFID Tags RFID tags are programmed to the charging point RFID card memory with the following sequence: 1. Open the charging point s maintenance hatch. 2. Trip the MCB (F1). The charging point indicator light changes from solid green to solid red. 3. Within 5 seconds from tripping the MCB, show and keep the RFID tag on the RFID reader for 5 seconds. The charging point indicator light blinks red. 4. Remove the RFID tag from the RFID reader. The charging point indicator light turns solid red. 5. The charging point is now in teach mode. 6. Show an RFID tag to the RFID reader. The charging point indicator light blinks red as a confirmation that the RFID tag is programmed to the RFID card memory. 7. Continue step 6 until all RFID tags are programmed. You can program up to 20 RFID tags to the RFID card memory. 8. The teach mode exits automatically after 60 seconds or with exit sequence according to steps Activate the MCB (F1). Charging point indicator light turns solid green. 10. If the MCB does not trip again within 5 seconds, the charging point exits the teach mode. 11. Close the charging point s maintenance hatch. 12. The charging point can be now operated with only the programmed RFID tags. Any of the programmed RFID tags can stop charging started with same or any other of the programmed RFID tags. Clearing the RFID Card Memory 1. Open the charging point s maintenance hatch. 2. Trip the MCB (F1). The charging point indicator light changes from solid green to solid red. 3. Within 5 seconds from tripping the MCB, show and keep the RFID tag on the RFID reader for 5 seconds. The charging point indicator light blinks red. 4. Remove the RFID tag from the RFID reader. The charging point indicator light turns solid red. 5. The charging point is now in teach mode. 6. Reactivate and trip the MCB (F1) four times within 5 seconds. The charging point indicator light is red when the MCB trips and green when the MCB is activated. 7. The RFID card memory is cleared. The charging point indicator light is solid red. 8. Activate the MCB. The charging indicator light turns to solid green. 9. Close the charging point s maintenance hatch. 10. Any RFID tag can stop charging started with same or any other RFID tag. 6

7 Commissioning Online Charging Point Before the charging point can be used for electric vehicle charging it must be configured to work with local GSM network settings and server address. The information in the table below is prerequisite for commissioning the charging point in Online mode. The charging point SIM card must be mini SIM (2FF). The charging point uses GPRS data transfer functionality and there must be a 2G network available. SIM card must also include SMS and call services. SIM card s PIN query must be disabled (No PIN). Typical amount of GPRS data is 10MB / month depending on connectivity settings. Information IP address or the DNS address of the server Description This can be given in numerical ( ) or in textual (someserver.com) format. Maximum length of this parameter is 30 characters. Server s TCP listening port Port number must be in range of GPRS Access Point Name (APN) of the GSM network Country code of the mobile network (CC) The name depends on the used GSM operator and SIM card. Maximum length of this parameter is 40 characters. Some of the incoming phone calls are presented in national format and the device converts it to an international form to ease the comparison with numbers saved in the server. Commissioning of Online charging point is done with the following sequence: 1. Open the charging point s maintenance hatch by removing four screws. 2. Detach the plexiglass plate by opening six screws. 3. Switch F0 OFF. 4. Disable SIM card s PIN query by using a mobile phone. 5. Insert the SIM card into the EVI100 controller s SIM card slot with the contacts up and the angled corner to the right. 6. Switch F0 ON. 7. Check that EVI100 s PWR LED is turning green and GSM LED starts blinking red once per second. EVI100 is searching for a GSM network. Charging point s indicator LED is blinking red. After a while the GSM LED starts blinking every three seconds. EVI100 is connected to a GSM network. Finally charging point s indicator LED turns into green. 8. Start charging point configuration: Configuration is done with an SMS using the in advance gathered information according to the table above. The SMS format is as follows: SETTINGS IP PORT APN CC Example of settings message: SETTINGS internet Send the configuration SMS to the charging point s SIM card phone number. After a couple of seconds you should receive the following SMS: Asetukset talletettu Settings saved Data sparad 7

8 10. If you receive the following SMS check that the configuration SMS is in correct format: 8 Virhe komennossa Error in input Felaktigt kommando 11. If you do not receive any reply, check that the phone number is right. If the setting message still does not go through, switch F0 OFF, remove the SIM card, place it to your mobile phone and wait until all the SMS messages have been received. Then place the SIM card back to the EVI100 controller and turn the power ON. Go back to point Reset the station by switching F0 OFF and back ON or by sending SMS reset to the SIM card number. Wait a couple of minutes. 13. Check the setting configuration of the station by sending configuration SMS (with no parameters) to the SIM card phone number: SETTINGS After a couple of seconds you should receive the following SMS: SW: A383 ID: IP: PORT: 9001 APN: internet GSM CC: +358 Where Parameter SW is the software version on EVI100 controller. Parameter ID is the identification number of the charging point. Parameter IP is the IP address of the server. Parameter PORT is the port number of the server. Parameter APN is access point name of the GPRS network. Parameter GSM CC is the mobile network country code. 14. Check the communication status by sending SMS context (with no parameters) to the SIM card phone number. CONTEXT 15. Wait for the response message and check that the reply is as follows Settings: Yes Send started: Yes Gprs opened: Yes Socket opened: Yes Server reply: Yes Operator: *operator depends on the SIM card* Signal (dbm): *indicates received GSM signal strength* 16. This step is only valid in case you are using Ensto Chago Server (EVS). Login to the server s Web UI. When the charging point is configured and the settings are correct, and the context reply is as above, then the charging point can be found by pressing the Configure New Charging Points based on their IMEI code. The IMEI code can be found on the sticker on the EVI100 controller, e.g Move the charging point to the correct charging point group and change the settings if required. Finally press the Save Changes button.

9 SMS Commands The charging point supports the following SMS text message commands. SMS command Parameters Purpose Example settings Ask: no parameters Set: server address server port GPRS APN Mobile Country Code Ask and set GPRS and server settings context n/a Ask GPRS and server connection status Ask: settings Set: settings my.evs.com 2000 internet +44 context reset n/a Reboot EVDSC reset charge n/a Start charging charge stop n/a Stop charging stop Maximum Current Setting As default maximum charging current is 32 A per phase according to the nominal value of charging point. Please see charging point type marking. When using back-end system like Ensto Chago Server, the maximum charging current may be adjusted (such as 16 A or 25 A per phase). The given rating must be done by following the system dimensioning. User Instructions User Interfaces The indicator LED light at the top of the charging point shows the status of the charging point to the user and other persons around the charging point. LED indicator lights will show the status of the charging point as described below: Charging point status LED light LED operation Charging point free and ready to use Green Solid RFID read, user login ongoing Green Flashing User login fail, access denied Red Solid User loggin passed, charging allowed Green Waving While connecting the cable Green Flashing twice Car connected, charging not started Green Waving Charging ongoing < 20mA current taken Blue Waving Charging ongoing > 20mA current taken Blue Solid Error state Red Solid 9

10 Charging with RFID You must have an unique RFID tag to identify that you has a permission to access the charging point. Start Charging with RFID When the charging point is free and the indicator light shows green, you can start a charging event. Show the RFID tag to the RFID reading area to login and start a charging event. When the RFID tag is read, the charging point will verify the user. If the user login is failed, the indicator light turns to red. If the user login is passed, the indicator light turns to waving green. Now you are logged in to the charging station. Plug in the electric vehicle for charging. The indicator light turns to stable blue when charging is ongoing. The RFID reading area During Charging During charging the indicator lights will function in the following way If the charging current is below 20mA, the indicator light is waving blue (i.e. the cable is unplugged from the electric vehicle, the electric car is fully charged). If the charging current is over 20mA, the indicator light is solid blue (i.e. charging ongoing). If there is a malfunction during charging, the indicator light will be set to solid red. Stop Charging with RFID Show the RFID tag to the RFID reading area to stop the charging event. When you stop the charging event, the indicator light turns to waving green and you are able to unplug the electric vehicle. After you have unplugged, you are logged out from the charging point and the charging point is free for the next user. 10

11 EVDSC Dimension Drawing The EVDSC is available with two charging points or with one charging point. The side of the charging point can be placed on the right or the left side based on customer request , " Maintenance space Maintenance space Front side Ø Supply Connection The voltage and current ratings including cables and line protector dimensioning must comply with national regulations. System dimensioning must be done by a qualified electrical designer. Possible supply connections: Use one supply cable and chain to the charging point / points and the advertising screen. Use separate supply cables for the charging point / points and the advertising screen. Please see circuit diagram examples on pages

12 Supply Connection and Charging Point Internal Circuit Note! The internal circuits for Charging Point 1 and Charging Point 2 are identical. The connections vary depending on product configuration. ADVERTISING SCREEN CHARGING POINT 1 CHARGING POINT 2 MAIN BOARD ADVERTISING SCREEN COMMUNICATION UNIT (OPTIONAL) RESERVE MAIN BOARD L3 L2 L1 N PE PEN CHARGING POINT 1 12 L - max. 50mm2 Cu/Al N - max. 50mm2 Cu/Al PE - max. 50mm2 Cu/Al SUPPLY

13 L2 L3 L1 PE N CP PP Sense Motor - Motor + red green Antenna Antenna Board LED2 LED1 LED Board RFID RFID Board Interlocking Interlocking + Interlocking - Proximity PP Control CP Door Lock - Door Lock + EX IN Lock IN CC3 CC2 CC1 A1 EVI RCD IN MCB IN 2 L1 Contactor 2 Contactor 1 RCCB Reset L2 Antenna LED2 LED1 RFID LCD Display EX IN 1 Pulse IN2 Pulse IN1 MCB IN 1 RS485 RS485A RS485B Power Safe Power Fail V IN 24V DC CHARGING POINT 2 13

14 Supply Connection and Charging Point Internal Circuit, kwh meter Note! The internal circuits for Charging Point 1 and Charging Point 2 are identical. The connections vary depending on product configuration. ADVERTISING SCREEN CHARGING POINT 1 CHARGING POINT 2 MAIN BOARD ADVERTISING SCREEN RESERVE MAIN BOARD SPACE FOR kwh METER L3 L2 L1 N PE CHARGING POINT 1 SUPPLY L - max. 50mm2 Cu/Al N - max. 50mm2 Cu/Al PE - max. 50mm2 Cu/Al 14

15 L2 L3 L1 PE N CP PP Sense Motor - Motor + red green Antenna Antenna Board LED2 LED1 LED Board RFID RFID Board Interlocking Interlocking + Interlocking - Proximity PP Control CP Door Lock - Door Lock + EX IN Lock IN CC3 CC2 CC1 A1 EVI RCD IN MCB IN 2 L1 Contactor 2 Contactor 1 RCCB Reset L2 Antenna LED2 LED1 RFID LCD Display EX IN 1 Pulse IN2 Pulse IN1 MCB IN 1 RS485 RS485A RS485B Power Safe Power Fail V IN 24V DC CHARGING POINT 2 15

16 Technical Data - Charging Station Number of charging points Nominal current Energy measurement Nominal frequency Nominal voltage Supply connections Status Indication Access control Communication Material / color Enclosure class IK class Operating temperature 1-2 (depending on the configuration) max. 3 x 32 A Current transformers AC 50 Hz 230/400 V Cu mm², Al 6-50 mm² Tightening torque Nm: 4 Nm (2.5-4mm²), 12 Nm (6-50mm²) LED: Blue = Charging Green = Available Red = Malfunction Electric lock alternatively operated by RFID (ISO/IEC 14443A, ISO/IEC 15693) Mobile phone (SMS, call) GPRS, RS485 Acid proof steel, AISI 316 (RAL painting on request) IP54 IK10 Humidity 95 % Directive Standard Approval / Markings Safety features Optional features oc LVD directive 2006/95/EC EMC 2004/108/EC RoHS 2011/65/EC IEC compatible EN , EN EN EMC environment B CE Residual current protection (RCD) Over current protection Plugging and unplugging done unpowered All electric parts are protected against vandalism with maintenance space hatches MID class energy meter RCD autoreset 16

17 Technical Data - Screen Screen type TFT LCD Portrait 16:9, LED-backlight Screen size 55 Diagonal, viewing angle: 89/89 Active area Resolution Pixel pitch Brightness Glass PC Operating system Connectivity Remote Diagnostics Optional features mm x 680.4mm FullHD 1920 x 1080 pixel 0,630 mm 2500 nits Safety glass, tempered 6 mm AOpen DE57-HA i5, AMT, 4GB RAM, GB SATA HDD AOpen DE67-HA i5 2nd Gen, 4-8GB RAM, GB SATA HDD Kontron KTQM67 i5 2nd Gen, 4-16GB RAM, GB SATA HDD Windows 7 Pro Embedded LAN 1GB LAN WiFi (IEEE a/g), external antenna (x2) Touchscreen (Single, Dual, multi-touch) 3G Modem Warranty Warranty conditions, see 17

18 Installation / Commissioning Checklist Introduction This checklist is a guidance for ensuring both mechanical and electrical installation as well as commissioning of the Ensto Wall charging stations. Before Installation Read the product specific installation instructions before performing any actions. Note! Only trained electrician may perform the installation in accordance with the applicable local and national electrical rules and standards. Checking the Installation Go through the visual, mechanical and electrical installation when the charging station is unpowered. CATEGORY X ITEM NOTES Overall look Mechanical installation Electrical installation Ordered material has been received. Protective plastic wrapping has been removed. No scratches or damages may be seen. Charging station is fixed properly on the ground Foundation surface is solid and level Unit does not swing All screws on mounting base are tightened. Maintenance hatches open and close smoothly. Charging station s power supply capacities meet electrical planning (cable size, MCB ). Gently kick the charging station with the hand to create vibration to ensure no bad contact/ connection exist (wire or PCB). Gently pitchnut the EVI controller to create vibration to ensure no bad contact/ connection exist (wire or PCB). Check tightness of the PE-cable screw that is connected to the frame. Power supply cables (L1, L2, L3, N and PE) are properly connected. Insulation of power supply cables is intact (L1, L2, L3, N and PE). Voltage between PE and N is less than 10 V. PE quality is less than 3 Ω. Please see details on installation instructions. Retighten, if needed. Review local electrical design plan. The screw is located above the supply connectors. Please see details on installation instructions. 18

19 Operational check Optional features Ready for use Commissioning has been done according to the installation instructions. All the LED states / color (green, blue, red) and RFID reader is functioning. Available electricity at the sockets. All the contacts (L1, L2, L3 must be tested). Verify then when charging point LED are green, there is no power at the socket contact (L1, L2, L3, N). With tester, test the functioning of mode 3 (from green to blue). Press the RCD test button to test it trips properly. RCD auto reset: Press RCD test button and wait the auto reset. MID meter: Look at the MID module and check that it is proper. Latest SW in use (if bought) Correct functioning mode Standalone Online Installation instruction is available for maintenance User instruction is available for the user. Reset the station, be sure it restarts properly. Please see details on installation instructions. Create fail (e.g. RCD OFF) and charge (with RFID card) Use mode 3 tester, if needed. 19

20 Maintenance / Preventive Maintenance Instructions 1 x per year WARNING! Danger of electrical shock or injury. Turn off power before working inside the device or removing any components. X MAINTENANCE ACTION Retighten all screws (electric components). Retighten all screws (mounting base). Check the mode 3 socket and if needed change it (burn or parts damage) (socket cost not under warranty). Check the sealings, replace the damaged sealings. Gently kick the station with the hand to create vibration to ensure no bad contact / connection exist (wire or PCB). Gently pitchnut the EVI controller to create vibration to ensure no bad contact / connection exist (wire or PCB). Check the tightness of the PE-cable screw that is connected to the frame, the screw is located above the supply connectors. Test voltage between PE and N (must be less than 10 V). Test PE quality (must be less than 3 Ω). Create fail (e.g: RCD OFF) and charge (with RFID card) to check all the LED states / color (Green, blue, red) and RFID reader is functioning. Press the RCD test button to test it trips properly. If equipped with RCD auto reset; press RCD test button and wait the auto reset. If equipped with Surge Protection Device (SPD); check that the Over Current Protective Device (OCPD) has not operated and that the SPD is still in a servicable condition. If equipped with MID meter; look at the MID module and ckeck it is proper. Test available electricity at the sockets, use mode 3 tester if needed. All the contacts (L1, L2, L3 must be tested). With tester, test the functioning of mode 3 (from green to blue). SW update if needed, (if in contract). Reset the station, be sure it restart properly. 20

21 Troubleshooting Charging station is off, no lights on. Issue Mains voltage does not exist in supply connector L1. Circuit breaker F0 is off. 24V power unit has no LED on. EVI100 controller has not PWR LED on. Corrective action Ensure proper power supply. Turn F0 on. Ensure power supply to 24V power unit; if ok replace the power unit. Ensure power supply to EVI100; if ok replace EVI100. Signal light is blinking green and then turns red for few seconds. Issue Station is in online mode and authorization was attempted before blinking. Station is in standalone mode and authorization was attempted before blinking. Corrective action Ensure authorization token (RFID, phone no.) is allowed in backend. Ensure authorization token (RFID) is programmed into station. Signal light is steady red. Issue Residual current device (RCD) has tripped. Circuit breaker (MCB) has tripped. EVI100 controller has SIM card in and controller s GSM LED is blinking once in 3 seconds. EVI100 controller has SIM card in and controller s GSM LED is blinking once in 1 second. Station is connected to EVM master controller but station is not visible in EVM. Station is connected to EVM master controller and station is disabled in EVM. Station is connected to backend via EVM but station is not visible in backend. Station is tilted more than 10 degrees from vertical position. Corrective action Reset RCD. Reset MCB. Enable station in back-end e.g. EVS. Disable PIN code query on SIM card. Ensure SIM card has GPRS data subscription. Ensure connection SMS has correct data. Ensure that GSM signal strength is good. Ensure back-end system is online and ready for connection. Ensure correct cable connections. Enable station in EVM. Ensure backend system is online and ready for connection. Move station to straight vertical position. 21

22 Signal light is steady red, charging cable inserted. Issue Charging event has been stopped without removing Mode 3 cable. Corrective action Option 1: Open the maintenance hatch. Switch F0 off for 5 seconds, switch it on again and simultaneously gently pull charging cable out from the socket. Option 2: If equipped with Mode 3 lock release functionality, turn off the power from F0 and pull charging cable out from the socket. Option 3: Turn off the power. Switch Mode 3 lock manually into open position. Signal light is blinking red. Issue Station is starting up after power loss. Corrective action Wait for 2 minutes. Station reacts to RFID tag by blinking red signal light. Issue Corrective action RFID tag is not authorized. Use authorized RFID tag. Signal light is waving blue. Issue Charging cable is connected to station and EV vehicle is properly connected. Station is in online mode and no charging cable is connected. Corrective action Ensure that vehicle battery is not full. Ensure that vehicles s charging timer is not activated. Wait until stop timer elapses (delay depends on backend settings). Stop charging from backend. Stop charging with service key. Signal light is green but station do not react to RFID tag. Issue RFID tag is not positioned correctly to station s RFID reader. RFID tag is not compatible with station. RFID tag is broken. EVI100 controller has SIM card in and controller s GSM LED is blinking once in 1 second: connection to backend server has been lost and EVI100 is trying to reconnect. 22 Corrective action Position tag correctly to the reader. Use compatible tag meeting the specifications in station manual. Replace tag. Wait until GSM connection is working again. If the situation continues, contact the mobile network service provider.

23 Charging cable is locked in Mode 3 socket outlet. Issue Corrective action Unexpected fault has occurred while power is on. Option 1: Open the maintenance hatch. Switch F0 off for 5 seconds, switch it on again and simultaneously gently pull charging cable out from the socket. Option 2: If equipped with Mode 3 lock release functionality, turn off the power from F0 and pull charging cable out from the socket. Option 3: Turn off the power. Switch Mode 3 lock manually into open position. Power is off. Open the maintenance hatch. Switch Mode3 lock into open position. Note! If the station has a Mode 3 Lock Release functionality, then during power cut the Mode3 lock opens automatically. 23

24 Ensto Chago Oy Kipinätie 1, P.O. Box 77 FIN Porvoo, Finland Tel Customer service: 24