Agenda. o About Demand Response (DR) o How DR can be used in electricity markets
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1 Demand Response Applications and Opportunities for Singapore Michael Zammit Principal, Market Development October, 2012 EnerNOC Inc. Agenda o About Demand Response (DR) o How DR can be used in electricity markets o How DR can improve reliability o Future Uses for DR o The Importance of a Real Time Technology Platform o Some Real Examples o About EnerNOC 2 1
2 How Demand Response Events Work Notify Respond Restore 3 Harvesting Demand Response Resources ACTION HOW YOU PARTICIPATE Curtailment and/or Self-Generation HOW YOU TAKE Automatic or Manual 4 2
3 Customer Value Proposition Customers typically receive quarterly payments for availability, and event-based payments based on energy reductions Contract terms can be structured to meet specific customer needs Curtailment options are tailored to avoid negative impact on business operations Service provider manages the installation and pays for all auditing and equipment costs Service provider handles program administration and event execution, and accepts all risks of nonperformance Customers have access to web portal displaying real-time and historical information on energy use, including multi-site aggregation data, which can be used to improve overall efficiency Participation in the demand response program has made our energy operations stateof-the-art, delivering significant bottom line benefits with almost no up-front investment. t 5 BGC Building Products and Services Company 8 sites participating in West Australian program for EnerNOC ~5MW total curtailment Altered by phone, SMS and Manual shut-down, takes ~30 minutes Real-time feedback via DemandSMART 6 3
4 Tauranga City Council Council Water Pumping Facility Series of freshwater pumps Participates in New Zealand frequency control program for EnerNOC ~240kW total curtailment Automatically stopped and restarted via existing control system Full shut down in less than 1 second Courtesy notification by SMS and 7 Ballarat Base Hospital Medium Sized Regional Hospital Two 1MW gas-fired gensets, a third diesel 1MW being installed Participates in the Australian National Electricity Market for EnerNOC Remotely started and stopped via existing control system Start within 1 minute Routine test t runs are skipped if generators run recently for EnerNOC 8 4
5 Ingredients for Successful Demand Response Payment for being available Not generally possible in energy only markets Long-term contracts Real-time monitoring and feedback EnerNOC s DemandSMART dsmart Platform Automatic triggering, if practicable Reliable outcomes for utilities No financial risk for sites/customers Active recruitment of sites Technical assistance to develop energy reduction plans 9 DR Uniquely Improves System Reliability DR does not depend on gas supplies Viable alternative to dual fuel generation DR does not suffer from forced outages Even when DR fails, it delivers the vast majority of its capacity DR does not suffer from transmission losses DR can react to frequency dips distribution & transmission loss factors in Singapore range from 4-6% on avg. (very low by international standards) High speed switching of curtailable loads can stabilise the grid 10 5
6 Reliable DR Requires Significant Infrastructure 1: Real-Time Smart Metering Technology Deployed at Every Site 11 Reliable DR Requires Significant Infrastructure 2: Comprehensive Energy Management Software Platform 12 6
7 DR Enhances Energy Efficiency Opportunities Industry: Grocery Locations: Geraldton, Wonthella # WA Employees: 110 DR Capacity: 500kW across 3 stores from backup generators DR Impact: > 5% reduction in total annual electricity costs > $4,000 per month additional savings via lighting management 13 Reliable DR Requires Significant Infrastructure EnerNOC s View from DR Event Management Software The color of each block describes a customer s performance relative to their expected demand reduction The relative size of each block reflects the expected demand reduction from each customer 3: 24/7 Operations Centre to Manage Asset Availability & Dispatch 14 7
8 DR has a Proven Performance Record Source: 2011 EnerNOC program performance data 15 Six Main Uses for DR in Disaggregated Markets Market Risk Management o Frequency Control (ie Primary and Secondary Regulation) o Balancing (ie Contingency) o Reserve Capacity Network Support o Capex Deferral o Insurance Retail o Price Hedging g Singapore is forward thinking by wanting to introduce a mechanism to incorporate DR into the NEMS 16 8
9 EnerNOC DR in Wholesale Markets ISO/RTO Wholesale Market, Program Product Alberta Electricity System Operator (AESO) Load Shed Service for Import (LSSi) Ancillary Services Australia Electricity Market Operator (AEMO) National Electricity Market (NEM) Energy Electric Reliability Council of Texas (ERCOT) Emergency Interruptible Load Service (EILS) Capacity Independent Market Operator (Western Australia) Wholesale Electricity Market (WEM) Capacity Forward Capacity Market Capacity ISO New England Day Ahead Load Response Day-ahead New York ISO Special Case Resources Capacity Ontario Power Authority Demand Response 3 Program Capacity PJM Interconnection Emergency Load Response Program Economic Load Response Program Synchronized Reserves Market Capacity Energy Ancillary Services National Grid UK Short Term Operating Reserve (STOR) Market Ancillary Services Transpower (New Zealand) Instantaneous Reserves Ancillary Services 17 Utility DR Partnerships and Programs Custom-designed based on utility needs, offerings include full service, turnkey programs and technology platform and implementation services for C&I and agricultural customers. Utility Partner Allegheny Power Product Utility Partner PacifiCorp Product Ag DR Platform, implementation Ausgrid (Australia) C&I DR: Network Support Pepco Baltimore Gas & Electric PPL Electric Utilities Bonneville Power (BPA) C&I DR: Load-following Reserves PNM, Reserves Delmarva Power Salt River Project, Reserves Electricity North West (UK) C&I DR: Network Support San Diego Gas & Electric First Energy (PA) Idaho Power Ag DR Platform, implementation Southern California Edison Tampa Electric Company AutoDR Platform, implementation LG&E AutoDR Platform, implementation Tennessee Valley Authority Maui Electric Co. AutoDR Platform, implementation Trans Grid (Australia) C&I DR: Network Support Midwest Energy Pacific Gas & Electric Ag DR: Peak Capacity Ag DR: Peak Capacity AutoDR Platform, implementation Tucson Electric Power UK Power Networks Xcel Energy (Colorado) C&I DR: Network Support 18 9
10 DR has Gained Traction in Electricity Markets Capacity Market DR Capacity Equivalent Compensation PJM 14,118 MWs YES NYISO 2,248 MWs YES ISO-NE 2,164 MWs YES WEM 499 MWs YES In Non-Capacity Markets: ERCOT, OPA Capacity overlays to bring reliability DR into market NEM, NZ Contemplated approach would deliver DR equivalency Vertically-integrated utilities in the US: 20+ have PUC-approved DR capacity programs totalling 1,500 MWs 19 Using DR for Ancillary Services R e s p o n s e T i m e Service DR Suitability Examples Regulation Frequency Response Spinning and Nonspinning Reserves Load Following Requires continuous bidirectional control of loads Requires specialized technology (e.g. UFRs) DR very well positioned, response time typically requires automated control Dispatch frequency and need for bi-directional response are key considerations PJM, MISO NZ, ERCOT, AESO, HECO PJM Synch Reserves, UK STOR, numerous interruptible and direct load control programs BPA, HECO 20 10
11 DR Capacity can Provide Ancillary Services New Zealand Instantaneous Reserves Market 6-Second and 60-Second capacity that is delivered in response to under frequency events MW Actual Event data from 9 Dec 2011 Frequency dipped when Pole 2 between the two Islands tripped Time 21 BPA Wind Integration Pilot Exploring how DR might be used to balance both spikes and dips in wind supply Pilot Background Pace of wind power development in the Pacific Northwest is exceeding BPA s expectations BPA has 3,000 MW of wind interconnected today, with 6,000 MW of requests in-process and another 15,000 MW of requests in-discussion Given that BPA has a total of 40,500 MW of capacity, this is dramatic expected penetration for the region EnerNOC is helping BPA explore the use of aggregated C&I enduse loads to provide a loadfollowing resource to mitigate the intermittency of wind power Pilot Parameters Direct load control, although customer will have manual override capability, as well as the ability to set specific temperature boundaries Loads controlled both up and down 24/7/365 resource availability Dispatch upon 10 minutes notice Maximum 30 minutes per event and 2 events per day Minimum 3 hours between events Other event limitations may be employed, subject to customer and utility needs 22 11
12 About EnerNOC Proven Customer Track Record 5,300 customers across 12,500 sites with 8,000 MW s of demand response capacity in North America, Europe, Australia, and New Zealand 99% customer retention rate Highest industry customer satisfaction rating Over $500 million in customer payments/savings to date Simple, risk-free commercial agreements Full Value and Technology Offering Energy management application platform addresses demand and supply-side Combine technology, managed services, and market access More than $100 million invested to date in technology 24/7/365 Network Operations Center, real-time metering and webbased monitoring World-Class Team and Resources 600 employees and growing fast multiple top places to work awards Publicly traded on the U.S. NASDAQ (ENOC) Over $81 million in cash on balance sheet 23 Michael Zammit Principal, Market Development mzammit@enernoc.com +61 (3)
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