Xcel Energy Overview

Transcription

1 Minneapolis Denver 1

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3 Xcel Energy Overview Xcel Energy is a major U.S. electric and natural gas company, with annual revenues of $10.1 billion. Based in Minneapolis, Minnesota, we have regulated operations in eight Midwestern and Western states, and provide a comprehensive portfolio of energy-related products and services to approximately 3.4 million electricity customers and 1.9 million natural gas customers through four operating companies. States served: Colorado, Michigan, Minnesota, New Mexico, North Dakota, South Dakota, Texas and Wisconsin Employees: 12,169 (includes full-time, part-time and temporary employees as of 12/31/2012) 2012 Total revenues: $10.1 billion 2012 Earnings: $905 million

4 Electric Operations 2012 Electricity revenues: $8.5 billion Electric Customers: 3.4 million Transmission lines: 87,617 conductor miles Distribution lines: 193,114 conductor miles Natural Gas Operations 2012 Natural gas revenues: $1.5 billion Customers: 1.9 million Transmission pipeline: 2,484 miles Distribution pipeline: 35,156 miles

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6 My Role Manager Gas Emergency Response & Repair Four Supervisors Job Responsibilities Tap Shop (4) Emergency Repair (16) Emergency Response (34) Gas Pressure Control (10) Weld Shop (4) Full time, (6) contractors)

7 Repair Team Schedule WEDNESDAY JUNE 26, 2013 CREW SCHEDULE DAY TRUCKS FOREMAN 2ND MAN 3RD MAN VACATION G6-571 Vacant Vacant G6-107 TAFOYA NEFF NE AREA G6-311 Vacant Vacant G6-109 HUGHES PENA SW AREA G6-108 TUES/SAT REYNOLDS CARRASCO SE AREA G6-622 TUES/SAT JOHNSON HANNA Central G6-701 SUN/THUR HULL ANDERSON NW AREA NIGHT TRUCKS SICK G PM GARCIA SNYDER G PM KERSTIENS Regan TAP SHOP 18-S-546 SCHOTT PANCAKE 32-S-114 COPELAND ORE B4-732 PE VAN

8 Single Responders AM Shift TUESDAY -- JUNE 4TH 2013 SHIFT EMPLOYEE WORK SCHEDULE SERVICE CENTER COMMENTS 0:00 TO 08:00 1 Responder E2-816 ZWETTLER, DOUG MON-FRI S/W 06:00 TO 14:00 1 Responder SCH E2-115 MOLLISON, RICK MON-FRI LDC 7:00 TO 15:30 5 Responder SCH E LAY, MIKE MON-FRI S/E E2-012 LUCERO, PETE MON-FRI S/W E2-321 BRILL,DEWAYNE MON-FRI N/W E2 514 CLARK, GIL MON-FRI BRTN E2-228 MORRIS, RUSS MON-FRI G/W 8:00 TO 16:00 7 Responder SCH E2-218 FONG, BOB THU-MON S/W E2-123 TAPIA, ARTURO WED-SUN LDC E2-109 HANSON, JEFF FRI-TUES LDC E2-323 SMITH, LEONARD SAT-WED S/E E2-518 WRIGHT,ART SAT-WED N/W E2-319 SEIGLE,ROB SAT-WED LDC OPEN THU-MON GW 8:00 TO 16:30 3 Responder SCH E2-212 THOMPSON,TERALL MON-FRI S/E E2-524 MCDONALD, LARRY MON-FRI NW E2-201 NEWSOM, BART TUES-SAT LDC

9 Single Responder PM Shift TUESDAY JUNE 4TH 2013 SHIFT EMPLOYEE WORK SCHEDULE SERVICE CENTE R COMMENTS 14:00 TO 22:00 4 Responders SCH PARK E2-315 SPAHN, MIKE MON-FRI N/W E2-016 POTTS, GEORGE MON-FRI LDC E2-416 WARNER, JACOB MON-FRI S/E E2-412 WALLACE, BOB MON-FRI SW 15:00 TO 23:00 1 Responders SCH PARK E2-516 REARICK, DAN MON-FRI BRTN 16:00 TO 24:00 11 Responders SCH PARK E2-418 SAILER, CHAD THU-MON GW E2-216 GITTINS, KIRK MON-FRI G/W E2-739 WHITLATCH, MARK MON-FRI S/E E2-228 MARTINEZ, JERRY MON-FRI S/W E2-422 DASILVA,NICK MON-FRI NW OPEN WED-SUN LDC E2-214 O'HAYRE, NATE SAT-WED SW E2-912 WELLINGTON, DAVE MON-FRI LDC E2-205 ESPINOZA, ERIC THU-MON NW E2-317 GRAHAM, VAL THU-MON LDC E2-106 CARRERO, JIM SAT-WED S/E 18:00 TO 02:00 2 Responders SCH PARK E2-107 COSTIANES, TIM FRI-TUE LDC OPEN WED-SUN LDC

10 Operational Challenge Xcel Energy Faces In Colorado Is Attrition Attrition Change in Union benefits Age of workforce Challenging to replace employees Employees are working overtime to keep up

11 Key Drivers for a Successful Emergency Response Program Engaged & trained response teams Engaged dispatch center Manager & Supervisor training for emergency response Response Team sent to every reported gas line damage One employee to monitor the area for gas migration Two person repair team

12 Enhanced Tap Shop New TDW Tapping & Stopple Equipment Steel pipe up to 24 Inches system to 750 PSI Folding head Technology (12/20 Equipment) PE Tapping & Stopple Equipment up to 12 New steel squeeze jacks capable of squeezing any pressure system up to 8 diameter New PE squeeze jacks capable of squeezing up to 12 diameter.

13 Xcel Energy -- Colorado Natural Gas System Pressure Inches 30 w.c. 100 w.c. Note: 27.68" Pounds Low 2 psig 15 psig Pounds Medium 6 psig 60 psig Intermediate Pressure (IP) 30 psig 150 psig High Pressure (HP) Pressure 75 psig 960 psig

14 Types Of Emergency Orders E-1 Gas Line Damage Explosion Fire Natural Gas Related E-2 Customer smells natural gas inside Customer Smells natural gas outside Carbon Monoxide with symptoms E-3 No Gas High/Low pressure Ice on Regulator

15 What Happens After The Incident Is Over

16 Incident Review What Worked Well Did Any Processes Breakdown Review All Associated Documentation Develop Time Line Of Event

17 Timelines 10:42 Customer Care received call from customer at 9308 Ingalls Street, smells gas outside by meter at 9306 Ingalls St. 10:45 Lipan Control Center receives Advantex order from Customer Care for 9308 Ingalls St. 10:46 Gas Trouble crew G6-109 Hughes pulled off job on Smith Rd and dispatched to broken gas line at 4100 Albion. 11:07 - Russ Morris Senior responder cleared job at Smith Rd and Dahlia 11:20 - McDonald completes job at W SARATOGA AVE MORRISON, 11:22- McDonald dispatched and en-route to 970 JAY ST LAKEWOOD, CO 11:29 Brill completed order at 166 Willow PL Broomfield11:44 - Call from Westminster Fire into Lipan control center for 9308 Ingalls St. 11:44 Brill dispatched order to 9308 INGALLS ST WESTMINSTER, CO (Original Order created at 10:42 was dispatched to first responder. Original order had not yet been dispatched; it was the next order that was going to be sent to the emergency responder for this area)

18 Timelines 11:56 Brill First Responder arrived (Senior emergency responder) 11:57 Gas Trouble Repair crew G6-624 Garcia dispatched to 9306 Ingalls St. 12:00 - Meter to 9306 Ingalls St. was still on and was shut off by senior emergency responder 12:00 - Claims notified 12:01 Supervisor Bret Beard arrived 12:05 Ken Buys notified of incident. Ken is sending out a system red alert and issuing a situation room call. 12:05 - Trouble truck monitoring two block area for underground leakage with Flame ionization unit checked water, sewer main & services (no leakage found) 12:07 - McDonald arrives at 970 JAY ST LAKEWOOD, CO :11 - Local authorities close the street

19 Are Response Teams Ready for What They Will Encounter

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31 Do Response Teams Have The Right Resources For The Job

32 Rover Ink Technology

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37 Vapor Extraction Unit (VEU

38 Vapor Extraction Unit

39 Remote Steel or PE Plastic Riser Squeeze Jack

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41 Intrinsically Safe Work Light

42 Gas Extraction Suit

43 SCBA Equipment

44 Emergency Repair Truck

45 Truck Mounted Backhoe

46 Mobile Data Terminal

47 Gas Damage Data Example 2009

48 Gas Damage Data Example 2013

49 2013 Xcel Energy E-1 Damage Corporate Scorecard Matrix Orders responded to in 30 minutes or less 62% Threshold 70% Target 75% Stretch Goal