Report of the Pipeline Safety Department. Home Explosion January 2, Whispering Hollow Drive Oklahoma City, Oklahoma

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1 BOB ANTHONY TODD HIETT DANA MURPHY Commissioner Commissioner Commissioner OKLAHOMA CORPORATION COMMISSION P.O. BOX OKLAHOMA CITY, OKLAHOMA Transportation Division Pipeline Safety Department North Lincoln Blvd, Room 231 Office: (405) Oklahoma City, OK FAX: (405) Report of the Pipeline Safety Department Home Explosion January 2, Whispering Hollow Drive Oklahoma City, Oklahoma SERVICE ASSISTANCE COMPLIANCE EXCELLENCE IS OUR STANDARD

2 I. The Incident Incident No: PLS-NG Type of System: Natural gas distribution Incident Type: Leak, explosion and fire Location: Oklahoma City, Oklahoma Date: January 2, 2016 Time: 3:19 a.m. central standard time Owner/Operator: Oklahoma Natural Gas Company Property Damage: $509,422 estimated Fatalities: None Injuries: 1 requiring in-patient hospitalization Material Released: Natural gas Pipeline Pressure: 49 pounds per square inch, gauge Test Pressure: 100 pounds per square inch, gauge (8/11/1983) 108 pounds per square inch, gauge (2/19/2016) Component Affected: 4-inch polyethylene natural gas distribution pipeline On January 2, 2016, at 3:30 a.m., a natural gas explosion destroyed the residence located at Whispering Hollow Drive in Oklahoma City, Oklahoma, injuring a man at the residence. An estimated 50 residences in the surrounding area sustained damage, with five residences damaged so extensively that demolition was required. Property damage was estimated to be in excess of $500,000 dollars. II. Incident Investigation Oklahoma Natural Gas Narrative Events Leading Up to the Explosion On January 1, 2016, at 3:50 p.m., the homeowner at Whispering Hollow Drive, Oklahoma City, Oklahoma, called Oklahoma Natural Gas Company ( ONG ) to report a gas odor complaint. An ONG dispatcher ( Dispatcher 1 ) dispatched an ONG customer service technician ( Technician 1 ), who arrived on location at 4:52 p.m. and began his investigation. After determining there was no gas leak at Whispering Hollow Drive, the technician moved to Whispering Hollow Drive. During his investigation, he discovered the presence of gas in the backyard of Whispering Hollow Drive. The technician classified the leak as a nonhazardous gas leak and informed the homeowner a work crew would be back on Monday, January 4, 2016, to repair the leak. Technician 1 left the location at 6:13 p.m. On January 1, 2016, at 11:50 p.m., the homeowner at Whispering Hollow Drive, Oklahoma City, Oklahoma, called ONG to report a gas odor complaint. A different ONG dispatcher ( Dispatcher 2 ) dispatched another ONG customer service technician, ( Technician 2 ) who arrived on location at 12:27 a.m. and began his investigation. Page 2

3 Technician 2 parked his vehicle in front of Whispering Hollow Drive. Upon leaving his vehicle, he smelled gas coming from the direction of Whispering Hollow Drive. He began his investigation at Whispering Hollow Drive where he identified a thread leak at the customer s regulator and turned off the gas to the residence. Technician 2 proceeded to Whispering Hollow Drive where he knocked on the front door to get permission to enter the backyard, but did not get a response. He returned to Whispering Hollow Drive where he rebuilt the setting and turned the gas back on. Technician 2 then went to Whispering Hollow Drive and knocked on the door of the residence. There was no response to his knocks. On January 2, 2016, at 12:55 a.m., an Oklahoma City police officer responded to a suspicious subject ringing the doorbell and knocking on the door at Whispering Hollow Drive. Upon arriving, the officer was flagged down by Technician 2 who explained to the officer that he was in the area responding to an odor complaint and was knocking on the door to gain access to the backyard. The officer advised the calling party the suspicious subject was an ONG worker and left the area. Technician 2 gained access to the backyard of Whispering Hollow Drive and found a small leak under the regulator. He repaired the leak and proceeded to Whispering Hollow Drive to continue his investigation. The technician did not identify any gas at the residence itself, but did identify gas near the main in the backyard. The technician told the homeowner he was going to turn off the gas to the residence. At 1:54 a.m., the technician called the dispatcher and requested assistance in locating the gas leak. The on-call crew arrived on location at 2:59 a.m. The technician briefed the on-call crew of his findings and the crew proceeded to the backyard of Whispering Hollow Drive. Home Explosion On January 2, 2016, at 3:19 a.m., while ONG s on-call crew was in the backyard of Whispering Hollow Drive, the residence at Whispering Hollow Drive exploded. ONG s on-call crew attempted to call 911, but all lines were busy. The onsite crew called ONG dispatch and requested they call 911. Emergency Response ONG s on-call crew assisted the injured resident of Whispering Hollow Drive, providing clothing, water, and shelter in an ONG vehicle. The on-call crew assisted a couple at Whispering Hollow Drive to exit their residence. The on-call crew directed the paramedics to the injured parties. The injured parties were transported to area hospitals by ambulance. The injured party from Whispering Hollow Drive was hospitalized with burns to his arms and chests. The husband and wife residing at Whispering Hollow Drive were treated for breathing problems and released. scene. On January 2, 2016, at 3:36 a.m., fire and police arrived on location and began controlling the Page 3

4 Control of the Incident On January 2, 2016, at 5:54 a.m., ONG personnel used squeeze off tools to pinch the 4-inch polyethylene ( PE ) main to isolate and cut off the flow of gas to the area of the main between and Whispering Hollow Drive. ONG Incident Investigation & Service Restoration ONG hired Baker Engineering and Risk Consultants, Inc. ( Baker Risk ) to conduct a postincident investigation. On January 2, 2016, at 4:50 p.m., the on-scene investigator for Baker Risk gave ONG permission to cut and cap both ends of the isolated segment of the 4-inch PE main. At 5:26 p.m., ONG completed the cutting and capping of the 4-inch main. On January 3, 2016, at 8:32 a.m., the isolated line section between and Whispering Hollow Drive was placed on an air test. The main was leak tested to 49 pounds per square inch, gauge ( psig ). Within two-minutes, the pressure dropped to 5 psig. ONG then began the process of excavating the 4-inch PE main to locate the leak. Approximately twenty-two (22) feet south of the gas meter location at Whispering Hollow Drive, a fusion joint was found to be cracked. A three-foot section of the 4-inch PE main, including the failed fusion joint, was removed and sent to a secured offsite area. A new segment of 4-inch PE pipe was installed using electro-fusion couplings. The isolated section of the 4-inch PE main (12409 to Whispering Hollow Drive) was successfully leak tested to 49 psig. Gas service to the residences in the isolated section, with the exception of the residences at 12413, 12501, 12505, 12509, and Whispering Hollow Drive, was restored. Examination of the Failed 4-inch Fusion Joint On February 10 th and 11 th, 2016, the three-foot segment of 4-inch PE gas main with the failed fusion joint was examined at the Element Materials Technology facilities in Broken Arrow, Oklahoma. The report prepared by Element Materials Technology, dated February 26, 2016, only reports what was observed during the evaluation. No conclusion(s) of what caused the fusion joint to fail was reported. OCC Pipeline Safety Dept. Interviews of ONG Personnel, February 3, 2016 Technician 1 Technician 1 received a leak complaint call from dispatch on his cell phone. (See time lines given in section titled Oklahoma Natural Gas Narrative - Events Leading up to the Explosion above.) Technician 1 then reviewed the leak complaint order on his laptop. Upon arriving at Whispering Hollow Drive and exiting his vehicle, he did not smell any gas. Page 4

5 Technician 1 began his investigation by conducting a bar hole survey 1 around the residence. He found no indication of gas around the residence. He then proceeded to Whispering Hollow Drive and found a small gas leak at the regulator. Technician 1 repaired that leak and conducted a gas leak check of the gas meter. He performed a six-minute shut in test on the customer s yard line. No leakage was found. He also conducted a bar hole survey around the meter and downstream to and around the residence. Technician 1 found gas in concentrations ranging from 100 percent to 33 percent, west of the meter. He also identified 30 percent gas at the meter itself. ONG provided a diagram of the bar hole survey performed by Technician 1. The diagram reflects Technician 1 conducted a bar hole survey at the corners of the residence, along the customer s fuel line between the residence and the gas meter, at the gas meter, and west of the gas meter. Technician 1 explained that he did not perform a bar hole survey to the north or south of the gas meter location because he believed the main was located on the west side of the fence, away from the residence. Technician 1 then called his team leader and discussed his findings. The leak was classified as non-hazardous. He informed the homeowners at and Whispering Hollow Drive that ONG would be back on Monday, January 4, 2016, to repair the leak. Technician 2 On January 2, 2016, at 12:01 a.m., Technician 2 was dispatched to Whispering Hollow Drive to check an odor complaint by residents. Technician 2 arrived to the location at 12:27 a.m., and parked his truck in front of the residence located at Whispering Hollow Drive. Upon exiting the vehicle, he smelled the odor of gas coming from the direction of Whispering Hollow Drive. Technician 2 went to Whispering Hollow Drive and gained access to backyard. Technician 2 identified and repaired a small gas leak at regulator on the meter set. He then went to Whispering Hollow Drive and knocked on front door to gain access to the backyard to check for a gas leak. He did not receive a response to his knocks. Technician 2 returned to Whispering Hollow Drive and painted the meter he had repaired at that address with corrosion resistant paint. Technician 2 was finally able to gain access to the backyard of Whispering Hollow Drive with the assistance of an Oklahoma City police officer. At that residence, Technician 2 identified and repaired a small gas leak at the meter set. Technician 2 then went to Whispering Hollow Drive and met with the homeowner, who advised him of a strong gas odor in his backyard. Upon investigation, Technician 2 identified a small gas leak on meter set and repaired the leak. Technician 2 went to Whispering Hollow Drive and knocked on the door to gain access to the backyard. There was no response to his knocks. Technician 2 returned to Whispering Hollow Drive, where he continued to smell gas. He proceeded to perform a bar hole survey along the main to the south and the north. Technician 2 identified gas concentrations ranging from 20 percent to 30 percent. He then returned to Whispering Hollow Drive and knocked on the door. There was no answer. 1 A bar hole survey involves creating holes at regular intervals in the area of a suspected pipeline leak and testing inside the holes with a gas detection device. Page 5

6 Technician 2 called ONG dispatch and advised them he was in need of additional assistance. He spoke to a Pipeline Inspector for ONG, and advised the Inspector of a possible leak on the service line at Whispering Hollow Drive. Technician 2 then advised the homeowner at Whispering Hollow Drive that an ONG crew was being dispatched to assist him in locating the gas leak. He then left the location. Upon returning to the location, Technician 2 found the on-call crew at the location preparing to suit up in protective clothing. The on-call crew and Technician 2 proceeded to the backyard of Whispering Hollow Drive. At 3:19 a.m., while the on-call crew was in the backyard of Whispering Hollow Drive, the residence at Whispering Hollow Drive exploded. Technician 2 attempted to call 911, but all of the lines were busy. Technician 2 then called ONG dispatch and requested they call 911. Technician 2 was questioned about his knowledge of the gas leak, which had been located during the late afternoon of January 1, 2016, in the backyard of Whispering Hollow Drive. He indicated he was not advised of that previously identified leak. Dispatcher 1 On the morning of Friday, January 1, 2016, Dispatcher 1 clocked in at 8:00 a.m., and clocked out at 6:00 p.m. Dispatcher 1 was asked if she had access to past work history in the area. Dispatcher 1 stated that only work orders or emergency calls which have not been closed out are available to the dispatchers. Dispatcher 2 On the night of January 1, 2016, Dispatcher 2 clocked in at 10:00 p.m. and was on duty until 6:00 a.m. the morning of January 2, Dispatcher 2 was asked if she had access to work history in the area of the explosion when she dispatched Technician 2 to that area. Dispatcher 2 stated that dispatchers do not have access to any past work orders or emergency calls once orders or calls have been closed out. III. Construction, Survey & Repair History of 4-Inch PE Main Construction On June 15, 1983, construction of the 4-inch PE gas main began. Construction was completed on August 11, The 4-inch PE main consisted of 1273 feet of pipe, joined with fusion joints. There was no record of the number of 4-inch joints used to make up the 1273 feet. On August 11, 1983, the main was successfully pressure tested to 100 psig. Leakage Survey Records Date of Survey Leak Location Results % Gas Leak Class 1983 through 2001 Whispering Hollow Drive No records available 2/13/ Whispering Hollow Drive 59% gas Class 2 Leak Page 6

7 2/13/ Whispering Hollow Drive 5% gas Class 3 Leak 2/17/ Whispering Hollow Drive 7% gas Class 2 Leak 2/17/ Whispering Hollow Drive 2% gas Class 3 leak 2/18/2013 Whispering Hollow Drive No leaks found during survey 2/19/2014 Whispering Hollow Drive No leaks found during survey 5/4/2015 Whispering Hollow Drive No leaks found during survey Leak Repair History Date Location Listed Cause How Identified 12/21/ Whispering Hollow Drive Leak in butt fusion joint Customer reported leak 1/24/ Whispering Hollow Drive Butt fusion pulled apart Customer reported leak 12/24/ Whispering Hollow Drive Leak in butt fusion joint Customer reported leak 11/19/ Whispering Hollow Drive Main pulled apart Customer reported leak 3/12/ Whispering Hollow Drive Butt fusion butt weld pulled apart Customer reported leak 11/13/ Whispering Hollow Drive Butt fusion failure Customer reported leak 2/13/ Whispering Hollow Drive Service tee leak Company leakage survey 12/29/ Whispering Hollow Drive Butt fusion failure Company leakage survey 2/14/ Whispering Hollow Drive Butt fusion failure Company leakage survey 1/2/ Whispering Hollow Drive Butt fusion failure Customer reported leak With the exception of the laboratory analysis performed as the result of the January 2, 2016 incident, the only documentation available for any of the previous failures was what was shown on the leak repair reports. The reports detailed only the location and type of failure for each leak, but not the root cause of the failures. IV. Procedural Requirements ONG has separate written procedures for customer service personnel and operational personnel. Customer service personnel respond to leak complaints. If a leak is discovered which is beyond their ability to handle, the customer service personnel are to report the leak to the dispatcher and a work order is generated to repair the leak. ONG s written procedures address how soon a leak must be repaired, depending upon the classification of the leak. In addition, there are written procedures concerning failure investigations and continuing surveillance of pipelines and facilities. Relevant portions of applicable procedures are set out in this section: 2 2 Applicable procedures are not limited to those set forth in this report. Page 7

8 Service Order Procedure 301 SERVICE ORDERS Subject: Leak, Odor, and fume Investigation Issued: 01/95 Revised: 11/08 SCOPE NOTE: Use this procedure to investigate leak, odor, and fume reports. If the leak investigation and response process is beyond your scope of abilities, immediately call your supervisor to report the situation. Be prepared to stand by and follow any additional instructions. Technicians shall make inspections at customer premises upon the request of a customer or city officials and when for any reason a company employee suspects that leakage exists. Immediate steps shall be taken to locate and/or eliminate leakage. REFERENCES GOSM Classifying Leaks DEFINITIONS Upstream of Meter Downstream of Meter Hazard The gas piping before the meter. The gas piping from the outlet side of the meter to the customer appliance. A hazard is a situation that involves leakage of gas to the extent that danger of fire or explosion is immediate or that involves leakage of fumes to the extent that danger to life is immediate. PROCEDURE Leak Investigation 1. Take Combustible Gas Indicator (CGI) readings as you approach the structure and at the door. Hazard NOT 3. If a hazard is not immediately apparent: Immediately Apparent Single Installation 1. Knock on the door - do not use the doorbell. 2. Notify the customer you are investigating a report of a leak, odor or fume. I n vestigate Gas Investigate a gas leak outside on a buried pipeline as follows: Leaking Outside 1. Determine whether it is safe to leave the gas on. Bar Hole Survey a. Perform a bar hole survey to pinpoint any possible leaks. Use a CGI to check Page 8

9 all directions around the leak area to determine if there is migration. Check around all structures, over the buried pipelines in the area, sewer, manhole covers and at any other source where gas may migrate through or to. It is important to determine and document the full extent of a leak migration pattern. Check the area of leakage in a minimum of four directions until zero (0% gas) readings are obtained. Document the area of leak migration on the Pipeline Leak and Repair (PL&R) form (upstream of meter) and/or Service Order (downstream of meter). Classify Leak: Outside b. Classify a leak outside in accordance with GOSM Classifying Leaks. - Class 1 Hazardous, discontinue service - Class 2 Not hazardous, gas may be left on - Class 3 Not hazardous, gas may be left on Hazardous Leak Outside 2. If the leak outside is hazardous (Class 1) or you are not able to locate and classify the leak: a. Discontinue service. b. Either seal or lock or physically disconnect meter assembly and seal open pipe ends. c. Notify the customer of the situation and discuss arrangements to replace or repair the line. d. Notify the appropriate personnel for line repair or replacement. Non Hazardous Leak Outside 3. If the leak outside is not hazardous (Class 2 or 3): a. The gas may be left on. b. Notify the customer of the situation, that costs may be incurred as a result of leaving the service on, and discuss arrangements to replace or repair the line. NOTE: Service should be discontinued if the odor is objectionable to the customer. Document Leak Upstream of Meter Downstream of Meter c. Notify the appropriate personnel for line repair or replacement. d. Light pilots and check the appliance(s) for proper operation. 4. Document the leak investigation, results according to the following: a. Upstream of the Meter: - Complete the Leak Report portion of Form 268, Pipeline Leak and Repair (PL&R) Report - Complete the Service Order: Document investigation work and results on the completion screen b. Downstream of the Meter - Complete the Service Order: Page 9

10 On the completion screen include bar hole survey results and indicate the customer's approval to maintain service at the customer's cost Notify appropriate personnel for line repair or replacement Request a Service Order to re-check the leak within 7 business days. -- Complete a Yard Line Agreement (Form 1930), in accordance with local yard line replacement process ONG GOSM Subject: General Classifying Leaks Issued: Revised: ONG GOSM has been superseded by the ONE Gas standard OKEdis Leak, Classification, Investigation and Repair Schedule. OKEdis Subject: LEAK INVESTIGATION, CLASSIFICATION AND REPAIR SCHEDULE Procedure No.: OKEdis Original Issue: 8/29/13 Date Revised: 2/15/2015 Date Effective: 3/1/2015 Owner: Vice President Engineering 1. PURPOSE/EXPECTATION: Use this Procedure to investigate with due expediency reports of leaks and to classify leaks located on Company-owned or Company-maintained natural gas facilities. The Procedure provides the required action and repair schedules for each leak classification. The Procedure also provides guidance to notify a customer of a leak found on a customer-operated pipeline. This Procedure applies to Kansas Gas Service, Oklahoma Natural Gas and Texas Gas Service unless otherwise stated. The duties and processes described within this Procedure shall be performed in accordance with the ONE Gas Environmental Safety and Health (ESH) Procedures. 2. DEFINITIONS: 2.1. Adjacent Buildings An inhabitable structure that is next to the area of leakage or damage, but no more than 150 feet away from the area. This includes a 360-degree pattern and structures that may be across a street, alley, easement, etc. See examples in Figure 1, Figure 2,and Figure Leak A leak is a hole or opening that allows an unintentional escape of gas from the pipeline. A leak includes all underground leaks, all hazardous aboveground leaks, and all non-hazardous aboveground leaks that cannot be eliminated by lubrication, adjustment, or tightening. Page 10

11 2.3 Leak Count All leak(s) within a five (5)-foot span of pipeline shall be counted as a single leak only when the leak meets the following criteria: Same excavation; Same asset (e.g. service, main, riser, valve, coupling, etc.); and Same leak cause. Otherwise, the leaks shall be counted as multiple leaks and documented on separated leak reports Hazardous Leak A hazardous leak is a Grade 1 leak as defined in Section Repair Repair means a Company-approved permanent or temporary repair that stops the flow of gas out of the pipe Temporary Repair A temporary repair is a repair that stops the flow of gas out of the pipe but cannot be left for an extended period of time (see Table 2) Leak Cleared Clearing a leak means to verify a gas concentration of 0% at the repair site. The leak can be cleared at either the time of repair or at the time of a repair verify Repair Verify Repair verify means checking for the presence of gas after a repair has been made to a leak because the leak was not cleared at the time of repair Customer-Operated Pipeline A customer-operated pipeline is a pipeline, service line, master meter system, ancillary line, or fuel line owned by the customer for which the customer is responsible for operation and maintenance. 3. LEAK DETECTION INSTRUMENTS: 3.1. A combustible gas indicator (CGI), remote-methane leak detector (RMLD), flame ionization (Fl) unit, or other Company-approved instrument may be used to investigate an outside leak A CGI or other Company-approved leak detection instrument providing a percentage of gas in air shall be used to classify an outside leak. 4. GENERAL: 4.1. The first and foremost concern shall be the safety of the public and employees. In coordinat ion and cooperation with any governmental emergency response personnel on the scene, the first responder has the authority to take all steps that are necessary to protect the public and minimize the impact to the integrity of the pipeline system. The first responder shall secure the area to protect human life and take appropriate steps to make the leak safe, notify a supervisor or dispatcher of the response status, and remain at the leak location until proper personnel arrive to relieve/assist the first responder All employees responding to a potential emergency situation shall first take action to accomplish, at a minimum, the following steps in the order shown: Protection of the public from possible injury; Protection of Company personnel and others conducting the investigation from possible injury; Protection of property from possible damage; and Elimination or making safe the source of gas leakage or other condition that led to the emergency situation. 6. LEAK INVESTIGATION 6.2 Determine the Location of Leakage and Migration Patterns Look for spots of brown grass, dead or dying shrubs or trees, bubbling water, discoloration of the soil (vegetation surveys), and soil subsidence Look for recent excavations and evidence of construction activity. Page 11

12 Use a CGI. FL, or other Company-approved leak detection instrument to determine if a leak is present If a leak is indicated, determine the location of the source of the leak by performing a bar hole test along the pipeline to find the greatest concentration of gas. Determine the full extent of leak migration as follows: Check the area of leakage in a minimum of four (4) directions until 0% gas reading are obtained. Particular attention should be given to the location of valves, tees, fittings, and connections; Place a number of bar holes preferably two (2) to five (5) feet apart, not to exceed 15 feet apart, beginning at the point where leak is located If the leak is near a structure or suspected to be migrating to a structure, place a number of bar holes at closer intervals along the structure and along the yard line and/or service line; If investigating a new leak where the main material is known to be bare steel, cast iron, wrought iron, ductile iron, ABS, or PVC, check the area for at least 500 feet over the main or longer as needed in each direction from the occurrence; Check for gas in vaults, sanitary sewers, and/or ducts. If found, see Section 6.4; and Use gas purging equipment, if needed, to help pinpoint the location of the leak (see OKEdis Purging Gas from Soil) Additional perimeter checks shall be made in residential areas where houses are within 100 feet of each other. The extent of the investigation of leakage in areas of wall to wall pavement shall be determined on an individual basis. The perimeter checks shall be done according to the following, at a minimum: Perform checks over the,approximate location of the service line entrance into the building and over the service line from the building to the main. I f there is an indication of gas when using any approved instrument other than a CGI unit, further investigation shall be made using a CGI and bar holes. If a bar hole is used, a test shall be made at the inlet and outlet risers and should be no closer than 8 to the riser; Perform a perimeter check completely around the structure where the gas leakage was reported, using gas detection equipment; and When accessible, additional checks shall be made over the service lines of the adjoining structures and at the foundation walls of the adjoining structures nearest to the structure where leakage was discovered and/or reported and directly across the street, alley or easement from where the gas leakage was discovered and/or reported If the investigation of a reported leak provides a 0% sustained reading, no classifiable leak is present If a sustained reading on a leak is obtained, classify the leak on Company-owned facilities and take the required action(s) for leak repair according to Section 7. ONG GOSM PURPOSE To provide procedures for the continuing surveillance of pipelines and facilities. REFERENCES CFR 49: Part , SUMMARY Following is a procedure for the continuing surveillance of pipelines and facilities. This procedure lists the patrols, inspections and surveys that are performed on Page 12

13 Oklahoma Natural pipelines and facilities. These methods of surveillance assist in monitoring pipelines and facility conditions and prioritizing and budgeting repairs and rebuilds. General Statement Responsibility Superintendent Oklahoma Natural personnel routinely monitor all aspects of pipeline operations and pipeline conditions. Line patrols, leakage surveys and cathodic protection surveys are just a few of the numerous methods used to oversee the integrity of the pipeline system. In addition to monitoring purposes, information gained from these surveys assists personnel in the scheduling and budgeting of repairs, rebuilds, and maintenance. Action Monitor the results of the listed surveys and inspections (see table on page 3) and other surveys. Ensure that the overall integrity of the pipeline system is being maintained and that repairs, rebuilds, and maintenance are being performed as required. Perform additional monitoring of the pipeline system such as: In flood plains, creek crossings, and other vulnerable areas. Surveillance for evidence of unannounced third-party excavation near pipelines. Surveillance for evidence of unplugged meter risers. Continuous surveillance for abnormal operating conditions. Based on the results of these surveys and inspections, schedule repair or replacement of pipelines and facilities. Remedial action related to exposed plastic pipe shall be completed as soon as practical, not to exceed 12 months from discovery. If the segment can not be repaired or replaced, reduce the maximum allowable operating pressure in accordance with (a) and (b). Prioritize pipeline repair or replacement based on the physical condition of the pipe, location of the pipe, pressure in the pipe, and other safety-related factors. ONG GOSM Subject: Operations Materials Investigation of Material Failures Issued: Revised: PURPOSE To identify and report material or pipeline facilities failures thereby enhancing the prevention of future occurrences. REFERENCES CFR 49: Parts Page 13

14 SUMMARY Responsibility Following are procedures to identify and report material or facilities failures. Action Superintendent, Inspector, Foreman, Technician, and Storekeeper Collect, obtain, and identify any piece of material or pipeline component that has visible or detected flaws or imperfections in the Lead Gas quality of the material or facility. The following types of material or facilities failures, flaws, or imperfections require reporting: Longitudinal or circumferential cracks, pits, dents, and gouges. Cracks or slag penetration in prefabricated or shop produced welds. Defective fusion joints not due to operator or fusion machine error. Body or casting cracks or flaws in valves, flanges, regulators, relief valves, or other manufactured pipeline components. Poor quality flange gaskets and seals. Samples of pipe (steel or plastic) should include the damaged, failed, or flawed portion along with a random length of pipe no less than 18- in length on either side of failed section. Samples of flanges, valves, regulators, relief valves, or other manufactured fittings should include the item itself plus any connecting components that may have contributed to the failure. When removing a failed fitting, such as a transition fitting, employ the Inspector, wet rag technique to minimize the exposure to heat at the plastic-to- Lead Gas steel connection. Report all material or facilities failures that are discovered through material inspections, installation applications, or during pressure testing and qualification to the staff engineer. Include in the report all information relative to the failure. Region Staff Engineer Determine whether or not an incident resulted from the material failure To report all in-service material or facilities failures that result in an incident. (See Procedure 104-6, Incidents--Due to Material or Facilities Failure). If the material failure was not involved in an incident, determine if formal investigation could be beneficial. If so, within ten days of detection of a failure or discovery of a material flaw or imperfection, assign a defective material identification number to the material sample. Document the information on Form 767, Failure Report--Material or In- Page 14

15 Place Facility (Figure 1). Continue to follow the reporting procedure as outlined in Procedure 104-6, Incidents--Due to Material or Facilities Failure. FORMS Form 767, Failure Report Material or In-Place Facility ONG GOSM Subject: Materials Investigation of Material Failures Issued: Revised ONG GOSM has been superseded by the ONE Gas standard OKEdis Defect Reporting If in doubt as to which portion of the GOSM or OGS standards are in effect, please seek guidance from any of the following: your supervisor, Company regulatory compliance specialists, technical training department or engineering. ONG GOSM Subject: Operations Incidents/Incident Reporting Incident Reporting--Due to Material or Facilities Failure Issued: Revised: PURPOSE To establish guidelines for the investigation and evaluation of accidents/incidents where the cause may be the result of a material or facilities failure. REFERENCES CFR 49: Parts and SUMMARY Following are: Procedures for investigating, identifying, handling, and reporting upon accidents/incidents caused by the in-place failure of materials or the related pipeline facilities and/or components. Procedures for the collection and analysis of failed material. General Statement The following types of in-place material failures require formal investigation and laboratory analysis if applicable: Longitudinal or circumferential cracks in pipe or the body of components. Cracks in welds. Defective fusion joints. Page 15

16 Body or casting cracks or flaws in valves, flanges, regulators, relief valves, or other manufactured pipeline components. Material investigations may require in-place investigation by region and/or General Office staffs. This should be considered before materials are moved or altered. Responsibility First Responder, All Employees Responsible for Investigations of Accidents/Incidents Action Follow "Guide for Responding to Accidents/Incidents," Procedure 104-1, as necessary. Photograph and record pertinent in-place measurements of failed material. Collect and tag any piece of material or pipeline component that may be related to an accident or incident. Samples from a pipeline failure should include the failed or damaged portion of the pipe along with a suitable length of pipe(s), no less than 24 on either side of the failure area. Flanges, valves, regulators, relief valves, or other failed manufactured fittings should be accompanied by adjoining components that may have contributed to the failure. When removing a failed fitting: Minimize exposure to heat at any plastic-to-steel connection. Maintain the sample in as near as possible the condition in which it was found. Store failed samples in weather-tight buildings. Limit accessibility to stored, failed material. Region Engineer Region Engineer Or Designee Within three days of the failure, assign a defective material identification number to each report and tag or identify the material sample. The numbering system will consist of three parts as follows: 1. The first number is the region identification number where the defective material was found. 2. The second number represents the year when the defective material was found. 3. The third number is the sequence in which the defect was discovered for each piece during any calendar year. Example: West Region found its tenth piece of defective material during February The report and defective fitting or pipe should show the Number Page 16

17 In case of failure, contact division engineering/operations for instruction on where to send failure samples. If a sample cannot be transported because of potential damage to it, store in a secure location in the region and note on the Defect Form. Do not ship samples that are the result of dig-ins. Report failures assumed to be caused by inadequate construction techniques to allow evaluation and revision of technique. V. Federal Incident Report Gas Distribution System - Form PHMSA F ONG submitted two Federal Incident Reports titled Incident Report Gas Distribution System (Report). Both Reports were submitted on the same day, with the supplemental report being submitted to correct the original report s Section G5, which indicated the joint failure to be in a welded butt joint. The supplemental report correctly indicated the joint failure to be in fusion joint. ONG s Report indicated the failure to be the result of poor workmanship in the fusion joint. It further stated the leak was caused by a lack of fusion in the interior mid-portion of the weld in the segment of the weld where the crack was located. The Report indicated one person received injuries requiring inpatient hospitalization. Damages were estimated to be $509,422 dollars with five residential customers losing gas service due to the incident. VI. Post Incident Measures by Oklahoma Natural Gas Company Beginning on February 10, 2016, ONG replaced the existing 4-inch PE main with 1,258 feet of 4- inch PE pipe and replaced 12 residential service lines and one commercial service line. ONG abandoned in place the original 1,276 feet of 4-inch PE pipe and 24 feet of 2-inch PE service pipe. The new main and service lines were pressure tested to 108 psig on February 19, All of the residences, with the exception of the residences located at 12413, 12501, 12505, 12509, and Whispering Hollow Drive, had gas service restored. On March 3, 2016, ONG issued a statement concerning a complete review of leakage surveys and repairs conducted on all PE mains and service lines. The first review began in the Walnut Creek subdivision. ONG is currently conducting a systematic records review and joint sampling in its Oklahoma service territory. ONG expects the review to be completed by year end. ONG will perform the remediation necessary to maintain the safety and reliability of its system. VII. Probable Cause The Oklahoma Corporation Commission s Pipeline Safety Department has determined the probable cause of the January 2, 2016, natural gas explosion at Whispering Hollow Drive, Oklahoma City, Oklahoma, was the failure of the 4-inch PE main in the fusion joint. The fusion joint had inadequate fusion in the interior mid-portion of the butt fusion joint. Page 17

18 Contributing to the incident was ONG s failure to analyze the previous eight joint failures on the 1,269 feet of 4-inch PE main in the Walnut Creek Subdivision. Based on repair records, all previous joint failures occurred in the fusion butt joints. There were no records indicating that any action, other than repairing the existing leak, was taken. There were no actions taken to determine the cause of the failed fusion joints and eliminate or minimize the reoccurrence of future butt fusion joint failures. Additionally, the failure to properly investigate the odor complaint on the afternoon of January 1, 2016, further contributed to the incident. Company procedures require the investigation of a gas leak to pin-point the gas leak and determine the migration pattern. This is accomplished by conducting a series of bar-hole leak surveys in all directions around the suspected leak location and expanding the bar-hole survey in a circular pattern to determine the extent of gas migration. Technician 1 only conducted bar-hole surveys along the customer s fuel line running from the gas meter to the point where the fuel line entered the residence, beside the gas meter to the south and north and along where he thought the service line ran from the gas meter to the gas main. Had Technician 1 followed ONG procedures, the precise location of the leak would have been identified, resulting in additional information being made available to judge the severity of the situation. Page 18

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