Renewable energies kwh (53 %) kwh (98,88%) Renewable energies kwh (53 %) kwh (98,88%)

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Griffin Alban Bishop
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1 AIDA in numbers AIDA in numbers AIDA in numbers Reporting period of AIDA cares 2014 is the fiscal year 2013 Reporting period of AIDA cares 2014 is the fiscal year 2013 Reporting period of AIDA cares 2014 is the fiscal year 2013 ENERGY [EN3] ENERGY [EN3] Total energy consumption GJ GJ* ENERGY [EN3] Total energy consumption GJ GJ* Energy ENERGY consumption [EN3] on board GJ GJ Total energy consumption GJ GJ* Energy consumption on board GJ GJ Total From energy heavy fuel consumption oil GJ GJ GJ* Energy consumption on board GJ GJ From heavy fuel oil GJ GJ Energy From gasoil consumption on board GJ GJ From heavy fuel oil GJ GJ From gasoil GJ GJ From Of which heavy low-sulfur fuel oil heavy fuel oil GJ GJ GJ GJ From gasoil GJ GJ Of which low-sulfur heavy fuel oil GJ GJ From Fleet gasoil energy consumption GJ GJ ** GJ GJ** Of which low-sulfur heavy fuel oil GJ GJ Fleet energy consumption 5765 GJ ** GJ ** Of * which 40 MJ/kg low-sulfur fuel GJ heavy = Gigajoule fuel oil GJ GJ Fleet energy consumption 5765 GJ ** GJ ** *** 40 Diesel MJ/kg fuel GJ = Gigajoule Fleet ** energy consumption 5765 GJ ** GJ ** * 40 Diesel MJ/kg fuel GJ = Gigajoule *** 40 Diesel MJ/kg fuel GJ = Gigajoule ** Diesel INDIRECT PRIMARY ENERGY INDIRECT CONSUMPTION PRIMARY [EN4] ENERGY CONSUMPTION INDIRECT PRIMARY [EN4] ENERGY Total energy purchased kwh * kwh* INDIRECT CONSUMPTION PRIMARY [EN4] ENERGY Total energy purchased kwh * kwh* Natural CONSUMPTION gas [EN4] kwh (47 %) kwh (1,12%) Total energy purchased kwh * kwh* Natural gas kwh (47 %) kwh (1,12%) Total Renewable energy energies purchased kwh kwh *(53 %) kwh* (98,88%) Natural gas kwh (47 %) kwh (1,12%) Renewable energies kwh (53 %) kwh (98,88%) Natural * Refers gasto the AIDA HQ in Rostock No indirect kwh energy (47 %) consumption by primary source kwh (1,12%) occurs on board. Renewable energies kwh (53 %) kwh (98,88%) * Refers These indicators the AIDA are HQ based in Rostock. on figures No indirect provided energy by the consumption power supplier by utility. primary source occurs on board. Renewable energies kwh (53 %) kwh (98,88%) * These Refers indicators to the AIDA are HQ based in Rostock. on figures No provided indirect energy by the consumption power supplier by utility. primary source occurs on board. * Refers These to indicators the AIDA are HQ based in Rostock. on figures No indirect provided energy by the consumption power supplier by primary utility. source occurs on board. These indicators are based on figures provided by the power supplier utility. WASTE [EN 22] WASTE [EN 22] Waste t t Waste Residue WASTE [EN landfill 22] t t t t Residue landfill Waste Incineration t t t t Incineration Residue Shredding landfill t t t t Shredding Incineration Hazardous waste disposal t t t t t t Hazardous waste disposal Shredding Processed for recycling t t t * t t t* Processed for recycling Hazardous * 25 % disposed waste disposal recyclable t * t t* t * 25 % disposed recyclable Processed for recycling t * t* * 25 % disposed recyclable WATER [EN 8] WATER [EN 8] Total water withdrawal m³ m³ Total water withdrawal of WATER which [EN fresh 8] water consumption m³ m³ * m³ m³* of which fresh water consumption Total of which water marine withdrawal fresh water m³ * m³ ** m³* m³ m³** of consumption which marine fresh water m³ ** m³** of which fresh water consumption m³ * m³* consumption Water consumption per person 183 l 168 l of which marine fresh water m³ ** m³** Water and day consumption per person 183 l 168 l consumption and day * Fresh water taken from shore Water consumption per person 183 l 168 l and *** Fresh Fresh day water water taken obtained from from shore sea water ** Fresh water obtained from sea water * Fresh WASTE water WATER taken from shore

2 WASTE WATER [EN 21] Waste water per guest and day Untreated black water At sea On shore At sea On shore 0,0 l 0,0 l 0,0 l 0,0 l Treated black water 9,04 l 0,6 l 7,4 l 0,0 l Permeate* 144 l 4,38 l 144,5 l 2,5 l Untreated grey water ** Biomass and sewage sludge*** 73,1 l 2,13 l 47,8 l 2,1 l 4,48 l 0,13 l 4,0 l 0,2 l Consumption per nautical mile (NM = 1,852 km) Ballast water 4,07l/NM 0,0 l/nm 10,30 l/nm 0,0 l/nm Treated bilge water 11 l/nm 1,83 l/nm 10,96 l/nm 1,25 l/nm * Purified water approaching drinking water quality ** Includes pool water *** Solids extracted during purification process EMISSIONS [EN 16] CO 2 -Emissions ,44 t * t* From fuel and refrigerants on board t * t* From company car fleet 291 t * 322 t* From shoreside electricity consumption 532,44 t ** 15,28 t** * 1 t of fuel corresponds to 3.2 t CO 2 ** 1 kwh of electrical energy from gas corresponds to 0.6 kg CO 2 [EN 20] NO x, SO x and other air emissions NO x 16,5 kg/nm * 16,50 kg/nm * SO x 8,7 kg/nm ** 7,62 kg/nm ** Particulate matter emissions 0,3 kg/nm *** 0,30 kg/nm *** * 1 t of fuel corresponds to 65 kg of NO x ** Calculated on the basis of fuel sulfur content *** 1 t of fuel corresponds to 1.2 kg particulate matter NM = nautical mile = 1,852 km

3 30 50 (2013) EMPLOYEES [LA1] Total Men Women Total Men Women Total employees Officers, on board Crew, on board Total on board Total, on shore EU, on board Non-EU, on board Full-time on board / on shore Part-time, on shore EMPLOYEES ACCORDING TO REGION IN % [LA1] 2012 EU Philippines India Indonesia Other Officers Crew * Total EU Philippines India Indonesia Other Offisers Crew * Total * Non-officer crew members BREAKDOWN OF EMPLOYEES AND EXECUTIVES ACCORDING TO GENDER, AGE GROUP AND DIVERSITY [LA13] Ships Council Unit managers Heads of Department According to age Absolute In % Absolute In % Absolute In % < 30 (2012) < 30 (2013) (2012)

4 BREAKDOWN OF EMPLOYEES AND EXECUTIVES ACCORDING TO GENDER, AGE GROUP AND DIVERSITY [LA13] Ships Council Unit managers Heads of Department According to age Absolute In % Absolute In % Absolute In % < 30 (2012) < 30 (2013) (2012) (2013) > 50 (2012) > 50 (2013) Female (2012) Female (2013) Male (2012) Male (2013) Total (2012) Total (2013) Officers Ratings According to age Absolute In % Absolute In % < 30 (2012) < 30 (2013) (2012) (2013) > 50 (2012) > 50 (2013) Female (2012) Female (2013) Male (2012) Male (2013) Total (2012) Total (2013) EMPLOYEE TURNOVER ACCORDING TO AGE, GENDER AND REGION [LA2]

5 of which men EMPLOYEE TURNOVER ACCORDING TO AGE, GENDER AND REGION [LA2] Employee turnover* New employees Absolute In % Absolute In % Employees (2012) 538 9, Employees (2013) , < 21 (2012) 2 0,4 22 0,8 < 21 (2013) (2012) , (2013) (2012) , (2013) (2012) 57 9, , (2013) (2012) 17 2,9 49 1, (2013) > 60 (2012) 6 1,0 18 0,6 > 60 (2013) Female (2012) Female (2013) Male (2012) Male (2013) EU (2012) EU (2013) Non-EU (2012) Non-EU (2013) During the reporting time, the average turnover rate at AIDA Cruises was 10.8 % (defined as the number of departures in relation to the total numbers of permanent employees). * does not include end of fixed-term contracts ** on board and on shore OCCUPATIONAL ACCIDENTS AND DAYS LOST IN PERCENT [LA7] On board On shore On board On shore Days lost in % * 1,8 3,2 1,9 3,6 Occupational accidents in % **

6 OCCUPATIONAL ACCIDENTS AND DAYS LOST IN PERCENT [LA7] On board On shore On board On shore Days lost in % * 1,8 3,2 1,9 3,6 Occupational accidents in % ** of which men (in %) of which women (in %) * Days lost from time absence commenced ** includes all injuries incl. minor injuries. During the reporting period there were no fatal work-related accidents. EMPLOYEE TRAINING AND PROFESSIONAL DEVELOPMENT [LA10] On board employees On shore employees Number* Days** Number* Days** Total (2012) Total (2013) Non-EU (2012) Non-EU (2013) Officers / Managers (2012) Officers / Managers (2013) Crew/ Employees (2012) Crew/ Employees (2013) Female (2012) Female (2013) Male (2012) Male (2013) Number of seminars On board (2012) 434 On board (2013) Non-EU (2012) 112 Non-EU (2013) 141 On shore (2012) 171 On shore (2013) 240

7 Female (2012) Female EMPLOYEE (2013) TRAINING AND 4.591PROFESSIONAL DEVELOPMENT [LA10] Male (2012) On board employees On shore employees 402 Male (2013) Number* Days** 297 Number* 487 Days** Total (2012) Number of seminars On Total board (2013) (2012) On Non-EU board (2012) (2013) Non-EU (2012) (2013) Non-EU Officers (2013) / Managers (2012) On shore (2012) 171 Officers / On Managers shore (2013) 240 Crew/ Employees * Number of participants includes multi-participation (high difference to previous year due to introduction of (2012) Traveling Hess Trainers) **One training day comprises 8 hours Crew/ Employees (2013) GUEST SATISFACTION [PR5] Female (2012) Female (2013) Male (2012) Guest satisfaction Guest satisfaction rate at 94 % rate at 94 % 402 Male (2013) Overall journey On board 297 Overall journey 487 On board Complaint rate 2,39 Number of seminars 1,78 1,57 1,25 On board (2012) 434 On board (2013) AIDA Non-EU NUMBERS (2012) Passengers Non-EU (2013) Bed On shore capacity (2012) Employees On shore (2013) from 25 countries, from 34 countries, on board and 800 on shore on board and 900 on shore * Number of participants includes multi-participation (high difference to previous year due to introduction of Newbuilds Traveling Hess Trainers) 2013, 2015, , 2016 **One training day comprises 8 hours German Cruise Industry No. 1 No. 1 Fleet 9 ships 10 ships GUEST SATISFACTION [PR5] Guest satisfaction AIDA PARTNERS 2013 rate at 94 % Guest satisfaction rate at 94 % Travel agencies Overall journey On board Overall journey On board Suppliers in the areas of hotel, wellness and 250 Complaint rate 2,39 1,78 1,57 1,25 excursions Supplieres for F&B 173 Suppliers and service providers in the areas of AIDA technology, NUMBERSnew builds and docks

8 AIDA PARTNERS 2013 Travel agencies Suppliers in the areas of hotel, wellness and excursions 250 Supplieres for F&B 173 Suppliers and service providers in the areas of technology, new builds and docks Port and excursion agencies (in 260 ports and 73 countries)

2017 GLOBAL SUSTAINABILITY REPORT METRICS

2017 GLOBAL SUSTAINABILITY REPORT METRICS KEY METRICS FINANCIAL SALES WORLDWIDE Dollars in Millions 2014 2015 2016 2017 DIVIDENDS PAID Dollars in Billions 2014 2015 2016 2017 TOTAL $20,247 $20,405 $20,853