Side Window Glass Noise During Operation

Transcription

1 T-SB May 21, 2012 Service Category Vehicle Exterior Section Window/Glass Market USA Applicability YEAR(S) MODEL(S) ADDITIONAL INFORMATION 2012 Camry, Camry HV Introduction Some 2012 Camry and Camry HV vehicles, may exhibit a squeak or howl noise from one or more of the side window glass when adjusting the glass position. Refer to the sound link below for an example of the noise. Use the following procedure to address this condition. Example of Noise Production Change Information This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs shown below. MODEL PLANT DRIVETRAIN PRODUCTION CHANGE EFFECTIVE VIN Camry TMMK Line 1 TMMK Line 2 TMMK Line 1 TMMK Line 2 SIA V6 4 cyl 4T1BK1FK#CU T1BK1FK#CU T1BF1FK#CU T1BF1FK#CU T4BF1FK#CR Camry HV TMMK Line 2 HV 4T1BD1FK#CU Parts Information PREVIOUS PART NUMBER CURRENT PART NUMBER PART NAME QTY Weatherstrip, FR door glass, Inner RH Weatherstrip, FR door glass, Inner LH Weatherstrip, RR door glass, Inner RH Weatherstrip, RR door glass, Inner LH 1 Page 1 of 22

2 T-SB May 21, 2012 Page 2 of 22 Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 BD1214 R&R Front Door Glass Inner Weatherstrip, One Side COMBO A Other Side 0.4 BD1215 R&R Rear Door Glass Inner Weatherstrip, One Side COMBO A Other Side APPLICABLE WARRANTY This repair is covered under the Toyota Comprehensive Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle s in-service date. Warranty application is limited to occurrence of the specified condition described in this bulletin. Required Tools & Equipment SPECIAL SERVICE TOOLS (SST) PART NUMBER QTY Plastic Pry Tool Set* * Essential SST. NOTE Additional SSTs may be ordered by calling Repair Procedure Confirm Condition Confirm source of noise is from inner belt molding by temporarily pulling inner belt molding belt molding seal away from the door glass while raising and lowering the door glass. NOTE If noise does not go away when inner belt molding seal is adjusted, STOP. This TSB does NOT apply. Continue with normal diagnostic procedures for unidentified noise. If the noise is coming from the front door(s), see page 3. If the noise is coming from the rear door(s), see page 13.

3 T-SB May 21, 2012 Page 3 of 22 Front Door Disassembly 1. Using a molding remover, disengage the 3 claws and remove the front door inside handle bezel plug. Figure Claws 2. Disengage the 3 clips and remove the front door lower frame bracket garnish. Figure Clips

4 T-SB May 21, 2012 Page 4 of 22 Front Door Disassembly (Continued) 3. For LH front door. Figure 3.. Remove power window regulator master switch assembly with front door armrest base panel. A. Using a molding remover, disengage the 2 clips, 5 claws and 4 guides. B. Disconnect each connector and remove the power window regulator master switch assembly with front door armrest base panel. 1 Clips 2 Claws 3 Guides

5 T-SB May 21, 2012 Page 5 of 22 Front Door Disassembly (Continued) 4. For RH front door. Figure 4.. Remove power window regulator switch assembly with front door armrest base panel. A. Using a molding remover, disengage the 2 clips, 5 claws and 4 guides. B. Disconnect each connector and remove the power window regulator switch assembly with front door armrest base panel. 1 Clips 2 Claws 3 Guides

6 T-SB May 21, 2012 Page 6 of 22 Front Door Disassembly (Continued) 5. Using a molding remover, disengage the 3 clips, 7 claws and 2 guides and remove the front armrest assembly. Figure Clips 2 Claws 3 Guides

7 T-SB May 21, 2012 Page 7 of 22 Front Door Disassembly (Continued) 6. Remove courtesy light assembly. Figure 6.. A. Using a pry tool, disengage the claw. B. Disconnect the connector and remove the courtesy light assembly. A B LH Side RH Side 1 Claws

8 T-SB May 21, 2012 Page 8 of 22 Front Door Disassembly (Continued) 7. Remove front door trim board sub-assembly. Figure 7.. A. Put protective tape around the front door panel. B. Remove the 3 screws. 1 Protective Tape C. Using a clip remover, disengage the 10 clips. Figure Clips

9 T-SB May 21, 2012 Page 9 of 22 Front Door Disassembly (Continued) D. Pull out the front door trim board sub-assembly in the direction indicated by the arrow. Figure Reference Boss 2 Front Door Inner Glass Weatherstrip E. Disengage the reference boss from the front door panel. NOTE Reference boss must be disengaged fully from the door panel, before raising or damage will occur. F. Raise the front door trim board sub-assembly to remove the front door trim board sub-assembly together with the front door inner glass weatherstrip.

10 T-SB May 21, 2012 Page 10 of 22 Front Door Disassembly (Continued) G. Disconnect the front door lock remote control cable assembly and front door inside locking cable assembly. Figure Using a screwdriver or pry tool, disengage the 4 claws and remove the front door inner glass weatherstrip from the front door trim board sub-assembly. Figure Screwdriver or pry tool

11 T-SB May 21, 2012 Page 11 of 22 Front Door Reassembly 1. Install the NEW front door inner glass weatherstrip. Figure Install front door trim board sub-assembly. Figure 13.. A. Connect the front door lock remote control cable assembly and front door inside locking cable assembly. 1 Front Door Inside Locking Cable Assembly 2 Front Door Lock Remote Control Cable Assembly

12 T-SB May 21, 2012 Page 12 of 22 Front Door Reassembly (Continued) B. Engage the front door trim board sub-assembly with the 4 claws and reference boss as shown in Figure 14. Figure Claws 3. Remainder of reassembly is reverse of disassembly. 4. Confirm condition is improved.

13 T-SB May 21, 2012 Page 13 of 22 Rear Door Disassembly 1. Using a molding remover, disengage the 3 claws and remove the rear door inside handle bezel plug. Figure Clips 2. Remove rear power window regulator switch assembly with rear door armrest base panel. Figure 16.. A. Using a molding remover, disengage the 2 clips, 5 claws and 4 guides. B. Disconnect the connector and remove the rear power window regulator switch assembly with rear door armrest base panel. 1 Clips 2 Claws 3 Guides

14 T-SB May 21, 2012 Page 14 of 22 Rear Door Disassembly (Continued) 3. Using a molding remover, disengage the 3 clips, 7 claws and 2 guides and remove the rear armrest assembly. Figure Clips 2 Claws 3 Guides

15 T-SB May 21, 2012 Page 15 of 22 Rear Door Disassembly (Continued) 4. Remove rear door trim board sub-assembly. Figure 18.. A. Put protective tape around the rear door panel. B. Remove the 3 screws. 1 Protective Tape C. Using a clip remover, disengage the 8 clips. Figure Clips

16 T-SB May 21, 2012 Page 16 of 22 Rear Door Disassembly (Continued) D. Pull out the rear door trim board sub-assembly in the direction indicated by the arrow as shown in Figure 20. E. Disengage the reference boss from the rear door panel. Figure Reference Boss 2 Rear Door Inner Glass Weatherstrip F. Raise the rear door trim board sub-assembly to remove the rear door trim board sub-assembly together with the rear door inner glass weatherstrip.

17 T-SB May 21, 2012 Page 17 of 22 Rear Door Disassembly (Continued) G. Disconnect the rear door lock remote control cable assembly and rear door inside locking cable assembly. Figure Rear Door inside Locking Cable Assembly 2 Rear Door Lock Remote Control Cable Assembly H. Using a screwdriver or pry tool, disengage the claw and remove the No. 1 door scuff plate clamp from the rear door trim board sub-assembly 2. Figure 22..

18 T-SB May 21, 2012 Page 18 of 22 Rear Door Disassembly (Continued) 5. Using a screwdriver or pry tool, disengage the 3 claws and remove the rear door inner glass weatherstrip from the rear door trim board sub-assembly. Figure Claws 2 Screwdriver or pry tool

19 T-SB May 21, 2012 Page 19 of 22 Rear Door Reassembly 1. Install NEW rear door inner glass weatherstrip. Figure Install rear door trim board sub-assembly. Figure 25.. A. Install the No. 1 door scuff plate clamp.

20 T-SB May 21, 2012 Page 20 of 22 Rear Door Reassembly (Continued) B. Connect the rear door lock remote control cable assembly and rear door inside locking cable assembly. Figure Rear Door inside Locking Cable Assembly 2 Rear Door Lock Remote Control Cable Assembly

21 T-SB May 21, 2012 Page 21 of 22 Rear Door Reassembly (Continued) C. Engage the rear door trim board sub-assembly with the 4 claws and reference boss. Figure Claws 2 Reference Boss

22 T-SB May 21, 2012 Page 22 of 22 Rear Door Reassembly (Continued) D. Engage the 8 clips and install the rear door trim board sub-assembly. Figure Clips E. Install the 3 screws. F. If protective tape has been applied, remove it. 3. Remainder of reassembly is reverse of disassembly. 4. Confirm condition if improved.